# Page 2 | Looop Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Looop the right Onboarding solution for you? Explore 105 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/140975/Looop/reviews --- Looop 4.9 (105) [View alternatives](https://www.capterra.com/p/140975/Looop/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of Looop ## Showing most helpful reviews Showing 26-50 of 105 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use RG Rafael G. Analyst Banking Used the software for: 2+ years ### "Need a learning module? It will keep you in the Looop" September 20, 2024 5.0 I remember the first day I joined the work place and I had to spend my first week on Looop every day. It had the recipe to make a boring experience, but they absolutely didn't. Looop looks really fun and has really great features. I love the fact they link one learning module to the other, because even if you're finished, you can revisit the software and choose a new material later, if one has a few minutes to spare. Pros It is a software made for learning, but they made it look fun and engaging. One can create a vast library of learning modules and can link one learning to the other, almost like a streaming website. Cons Looop is less data centric than some of their competitors and it can be a detriment depending on the number of employees. Review Source Stephanie D. Marketing Co-ordinator Construction Used the software for: Less than 6 months ### "Looop is your oyster! Stop your search and learn about Looop today." February 3, 2021 5.0 With this platform we can move our training online and give our clients the freedom to learn in their time and at their pace, rather than struggling to fit in training meetings or constantly having our diaries crashed and training be rearranged. This platform has the opportunity to make the most out of what we require from our online learning. It has multiple viewing options for the client, a community behind it which helps in the set up, feature requests and just in general when you need help. When learning more about the platform, \[SENSITIVE CONTENT HIDDEN\] showed us around and explained the endless capabilities of Looop. Since then, \[SENSITIVE CONTENT HIDDEN\] has been there at the drop of a hat whenever I have needed assistance. Honestly, this is a great platform and I am so pleased we found it as it is going to make our lives so much easier! Pros After looking at multiple systems and finding that none of them lived up to the expectations or requirements we wanted for our LMS platform, Looop came to save the day. With its many capabilities of slide decks, page view, video assessment, campaigns, emails, reporting and so much more, this platform has it all. I have found setting up the platform surprisingly easy and had how to guides and the Looop community behind me all the way with the support of \[SENSITIVE CONTENT HIDDEN\] on intercom and via weekly calls. Cons That I didn't find out about it sooner! Alternatives considered [iSpring Suite](https://www.capterra.com/p/124358/iSpring-Suite/)[Tovuti](https://www.capterra.com/p/184999/Tovuti/)[Docebo](https://www.capterra.com/p/127213/Docebo/)[TalentLMS](https://www.capterra.com/p/132935/TalentLMS/) Reason for choosing Looop Overall Looop just ticked every box required for our user case. With its capabilities of having slide decks, page views, places to have interactive training and also how to guides. The campaigns within Looop are really clever and give you so many opportunities to tell your clients about what is available to them. I could go on, but I am delighted to have found Looop. Review Source VR Verified Reviewer Head of Learning & Development Hospitality Used the software for: Less than 6 months ### "Looop is flexible and simple to use, with excellent support" March 2, 2021 5.0 Looop has saved us significant time and effort, and has improved learner engagement dramatically. We had no LMS before Looop and handled everything manually with forms, sheets, email, etc. - and no true learner portal. We can now assign and track assigned learning resources, and learners can also easily search for additional resources that interest them and support their development goals. The Looop sales, support, and customer success teams are patient, responsive, and helpful. It's been a great experience so far! Pros My favorite features are creating resources (simple, fast, and flexible), campaigns (powerful yet simple communication), user insights (simple survey feature with multiple question types), and analytics (simple visuals with the option to export more detailed data). Implementation was easy, and we only needed help from our IT team with one small question; our L&D team was able to handle the rest on our own. Cons I can't really think of cons. When we think of feature requests, we submit them to the customer success manager or the user community. The Looop team is responsive to user needs, and works hard to incorporate feedback into their development plans. Alternatives considered [TalentLMS](https://www.capterra.com/p/132935/TalentLMS/) Reason for choosing Looop Looop's flexibility, analytics, and the campaigns feature all met our needs better than TalentLMS features did. Review Source AT Aaron T. Corporate Trainer Staffing and Recruiting Used the software for: Less than 6 months ### "Keep Your Learner In The Looop" April 23, 2021 5.0 I cannot say enough good things about Looop. It is an intuitive software that has transformed the way I approach L&D! The ability to create customized courses and use a variety of resource modalities are just a few things I enjoy about Looop. The intangibles are often the most important part of any software, and I have to say that the help, support, and community surrounding Looop is the best I've ever seen. The Looop company not only cares about its platform, it truly cares about its customers and gives them the very best service and attention! Pros This software is intuitive and versatile! It allows me to create a resources-first approach to our learning, as well as design courses specifically for my user's needs. It also allows me to assess their knowledge and track progress with ease. Many LMS platforms allow the ability to create learning courses without the possibility of revisiting the material--unless that take the course again. Loooop goes beyond that approach! Through the use of resources, Looop has the ability for the users to revisit and refresh their knowledge on the specific topic--rather than go through an entire "course." It's an excellent feature of Looop and encourages the learners to engage with Looop in a way that promotes continued personal growth. Cons As an administrator, I would like the ability to drag and drop items, rather than use the arrows. The current system takes a bit longer than I would like. I would also like more thorough reports on Pathway completion. It would help me a bit more with tracking people down--although with a few more clicks, I can find the data I'm looking for very easily. I'm going to turn this "cons" post around to a positive very quickly, however, because the Looop team is--hands down--the most responsive team I have every worked with. They truly take every user design suggestion under consideration and improve the functionality of the software in an extremely speedy manner. It it incredibly and appreciated! Review Source KW Ken W. L&D Director Religious Institutions Used the software for: 6-12 months ### "Simple, effective, deep. Gives the tools you'll actually use." March 26, 2021 5.0 Incredible. Easy to get started. Learned a tremendous amount from their user community and the customer team. Would choose them again in a heartbeat. Pros We love Looop. We moved our staff development to a digital strategy a year ago. After deeply investigating of the top-rated LMS’ Looop is the clear winner for our team. Once we made the decision we met the team at Looop and the learning community. This makes Looop even better. I described Looop as “disruptively different.” They make the tools you’ll actually need and craft them in a way that you’ll actually use. I never feel like I’m fighting a system to make it work, it’s both intuitive and deep. Their developers are incredible and responsive. I’ve seen the community ask for tweaks and changes and I’m impressed with how fast they respond. Support has been incredible and personal. I feel like the Looop team is a partnership with their customers. They’re committed to seeing us succeed. They get the right details right. It feels light to the end-user. Search is incredibly fast (our in-house developers commented on how quick and responsive Looop is). Their use of marketing savvy and the campaign tool is remarkable. I’m able to measure engagement. There’s a smart “set it and forget it” mentality you can build into some of the clever campaigns. Looop’s content editor is SO GOOD that we don’t feel the need to make everything into a SCORM course. That’s an available option, of course, but we don’t use it often because of the quality of the native editor. And to extend it’s value, the integration with Bongo allows an interactive video component that’s genuinely helpful. Highly Cons There is very little I don't like about Looop. Perhaps I don't like that we didn't find it earlier, because it's radically shifted how we develop our teams. Review Source JJ Jake J. Learning & Development Consultant Utilities Used the software for: 6-12 months ### "A Great Learning Platform" March 27, 2023 5.0 Pros Loop is very easy to use. The Campaign feature is the thing I find most useful. Being able to automate emails to be sent out from a specific email address helps us to create things like Equality Calendars and have the emails sent out automatically. It also helps for compliance training as we can automate this being sent out in addition to new starter surveys. Cons There is not really anything I dislike about Looop. It is a great platform that is fit for purpose. Review Source Lauren B. Head of ACADEMY Financial Services Used the software for: Less than 6 months ### "Great tool for resource based learning and learning in the moment of need" March 19, 2021 5.0 Really positive experience. The standout benefits and reasons for the positive experience are the proactive support from the team who are responsive, helpful and knowledgable. I feel we have a partner who wants our organisation to succeed with the tool. The available resources to learn from as an admin via Looop Labs and intercom are also exceptional. Pros Functionally: Ability to customise branding and visuals to create a personalised learning environment Easy and intuitive to learn both as an author and as a learner Campaigns function to automate learner communication and management saves time and provides consistent learner experience Support: Customer Success/Account Managers are very supportive and knowledgeable Intercom tool is great for asking questions and always a rapid response Looop Labs and and the resources available to learn the tool are exceptional Cons Some useful and time saving features are still on the roadmap eg. customising campaigns, using certifications efficiently Embedding websites doesn't look great visually, hyperlinks are a better option Alternatives considered [360Learning](https://www.capterra.com/p/230567/360Learning/)[eloomi](https://www.capterra.com/p/150609/eloomi/)[BRIDGE](https://www.capterra.com/p/145699/Bridge/)[Docebo](https://www.capterra.com/p/127213/Docebo/) Reason for choosing Looop Adaptive pricing for a scaling organisation, 3 month embedding period, video feature and prior experience using the tool in another organisation Switched from [BRIDGE](https://www.capterra.com/p/145699/Bridge/) Needed better analytics, better data export and better user interface. Review Source SA Sam A. L&D Consultant Retail Used the software for: 1-2 years ### "Intuitive and intelligent technology with a world class level of support and community to boot! " August 12, 2021 5.0 The ability to automate intelligent campaigns that provide employees with the right content at the right time AND drastically reduce the amount of work we need to do at the back end to make this happens has meant we've been able to overhaul our onboarding process, provide better in the moment management support, increase effectiveness of 1:1s and quarterly conversations and improve productivity. Pros The technology is great. We're able to use the campaign feature to automate a lot of tasks which would have otherwise been cumbersome and time consuming. Our employees are really engaged in the content and it is improving performance in areas. Not only is the tool great but the level of support and the Looop community are worth paying good money for. You have access to immediate support, L&D experts and an active community of other Looop users to learn from and network with. Cons There isn't a lot I dislike but as a young company there have been a few bugs to fix and some of the integrations have taken longer than expected but none of this really impacts my positive view of the tech or the company. Alternatives considered [HowNow](https://www.capterra.com/p/173341/HowNow/) Reason for choosing Looop Looop's campaign feature and price meant it just edged the competition. Review Source TD Travis D. SVP, Talent Insurance Used the software for: Less than 6 months ### "The first LMS we've loved!" April 11, 2021 5.0 Our overall experience has been very positive to date. We were able to implement quickly with just one team member leading the configuration. We've loaded content quickly and easily, taught our users to navigate the system, and worked closely with the Looop support team to implement new features. We have been very pleased with the launch of Looop. Pros The user experience has been extremely positive as well as the administrator experience. Settings are simple and intuitive, and Looop's focus on learning in the flow of work has been very well received by our employees. Cons I can't think of anything that stands out. Alternatives considered [Cornerstone LMS](https://www.capterra.com/p/150446/Cornerstone-LMS/)[Docebo](https://www.capterra.com/p/127213/Docebo/) Reason for choosing Looop We liked how simple Looop was, as well as their focus on helping people get learning and get back to work through features like their Teams integration, SMS and email campaigns, and learning pathways. We also liked their ability to do ai-powered video assessments. Review Source VR Verified Reviewer L&D Manager Retail Used the software for: 6-12 months ### "Simple to use, easy to custom " December 21, 2021 5.0 100% would recommend. Amazing, flexible ad easy to navigate platform, and a full force of support. Pros Easy to build to brand and flexible to use. Love how external links can be integrated making the entire experience about the learner. Easy to navigate and set up, keeping the user experience in mind. Can be branded to suit, have assessments, and does whatever one would need it to do. If there have been any challenges, our Looop partner \[SENSITIVE CONTENT\] has been amazing! he as found the time to help, has the patience to answer my 10000 questions and has always been at hand as wonderful support. I would recommend without hesitation. Cons Its time confusing to brand the platform at first, but once that's done its plain sailing! No negativities, the platform is great! Review Source KW Katie W. HR Manager Farming Used the software for: 6-12 months ### "Packs a punch!" February 19, 2021 5.0 The Looop team have been fantastic from start to finish - easy to access, accommodating, knowledgeable and agile - I don't think I've waited more than 4 hours for a response on anything at all - and they go above and beyond to help you get where you want to be. Pros The approach of 'resources not courses' really drove our desire to integrate Looop into our L&D offering. For Learning to be truly continuous we need to fit with our team's lives, not the other way round. Access to the actual info they need, in a online digital format that they can get to from anywhere, including on their phone in the middle of a field, is perfect for us! Cons There aren't things we don't like as much as things that will only improve Looop's functionality. The main one for us at the moment is anonymity in the user insights, although this is on its way. Alternatives considered [Absorb LMS](https://www.capterra.com/p/61763/Absorb-LMS/)[Easy LMS](https://www.capterra.com/p/145800/Easy-LMS/) Reason for choosing Looop Looop is scalable - this means we could start using it quickly and efficiently for our relatively small number of users, whilst safe in the knowledge we can scale up and extend its use if we need too. Lots of the competitors are not built to accommodate forward thinking, profitable smaller businesses, meaning they are clunky and expensive to start with. Review Source LA Lisa A. People Development Manager Hospitality Used the software for: 2+ years ### "The next best thing.." June 23, 2021 5.0 Overall we are having a great experience with looop. Both with what the system provides along with the support we receive from our account manager is perfect. Pros We've been on a journey with looop for the past 2 years and it's been amazing to work with such an innovative company. The software itself allows you to think digitally about the learner experiences, whilst also giving you the ability to make a difference with both just in time learning and automating communication. We personally use it as a hub of information, an engagement tool for our teams and a learning tool for our new starter process. Cons The system itself is being developed all of the time, which is actually one of the reasons of why I love it. My "least" favoured aspects are already being worked on. For example the design of looop is great and you're able to customise to a point. It would be great to allow more customisation. Review Source JM Jo M. Learning & Development Director Market Research Used the software for: 6-12 months ### "Intuitive and flexible system, with fantastic support to get you set up" December 16, 2021 5.0 Pros As a small L&D team I feel empowered now to reach more people globally with better content that is totally tailored to my business.\[Sensitive Content \] have patiently taught me how to become an expert on Looop, right from the look at feel of the platform, to managing complex external training events. Nothing I have asked has been too much trouble, and their support in setting up our LMS means I can now transform how our business learns and how we measure impact. Cons Its been a steep learning curve for me, I have had to invest a lot of time into it. However, it's not a negative as I think it will more than pay off. For other users the learning curve has been much gentler, and the key content generators in the business have been able to author content with very little input as the platform is so intuitive. Review Source Connor S. Corporate Field Trainer Construction Used the software for: 6-12 months ### "Easy to use and great interface! " July 9, 2020 5.0 We are implementing new training modules constantly. Able to provide progress reports and give users access to information across the business. Pros The "campaign" features are one of my favorite. It makes enrolling users, sending email reminders and sharing workbooks or other resources automatic and easy. Feedback from our team members has been great. Cons Once we got started Looop has been really user friendly. I think anytime you are integrating a new software across an entire company there are small user pains. Looops customer service has been really great. I don't have any negative feedback. Switched from [BlueVolt](https://www.capterra.com/p/119669/BlueVolt/) BlueVolt was cumbersome and difficult to use. Many users in our company had issues with viewing/using resources. Review Source NT Nick T. Head of L&D Real Estate Used the software for: 6-12 months ### "So much more than an LMS" March 22, 2021 5.0 Ability to push out key comms messages and training resources quickly. Pros The platform is very simple to use, building a resource is quick and it can be assigned to users with ease. The ability to curate a library of resources alongside mandated training makes looop so much more than just an LMS. It has become our intranet and internal comms tool. The software is continually being developed and new and exciting features are being added. Having worked with traditional well-known systems in other roles, looop is a breath of fresh air. There is always something new to make our online learning programs better and more engaging. Cons Where there are areas of the software that could be improved, the team respond quickly. There is a great community where ideas can be shared and these appear in the sprint. The reporting suite is functional and ticks the boxes however there could be improvements made which are coming very soon Reason for choosing Looop Ease of creating and uploading content, number of features, price Review Source EY Emma Y. Learning & Development Business Partner Publishing Used the software for: Less than 6 months ### "Top quality, great value, highly recommended. Love it! " December 10, 2021 5.0 Exceptionally positive! The support in project managing to ensure compliance with IT through to launching to the business has been exceptional. We are three months ahead of where we expected to be, that is entirely down to the ease of using the system and the support and expertise of \[SENSITIVE CONTENT\] Pros Ease of use and self management. Being able to make any changes in house gives us total control and speeds up the process. The system is intuative, easy to use as an admin and user Cons Nothing! Any improvements and suggestions are taken on board by \[SENSITIVE CONTENT\] and the team and, in all cases, they are already on with the dev! Reason for choosing Looop Cost effective, however Looop was the only product that could deliver the future strategy Switched from [Learning Locker](https://www.capterra.com/p/197797/Learning-Locker/) Cost and inflexability Review Source VR Verified Reviewer Technical Training Manager Marketing and Advertising Used the software for: 6-12 months ### "Easy way to onboard new recruits and shorten time to competency in a clean and easy interface" September 24, 2019 5.0 We needed to be able to onboard our ever-growing number of new recruits in a scalable way to support our global business. Looop has made this easy to focus in on providing the information required to start their roles, alongside answering the questions to keep them productive. Pros The interface is clean and easy so I haven't needed to spend time training people on how to use the platform - simply send the link and they can intuitively understand what they need to do. Create great micro learning courses using Pathways, which help piece together small parts of information together in a small course. Easily market new topics using Campaigns where you can allocate a segment of people you want to target training towards. Cons More intricate reporting would be nice, probably around video % played - so you know exactly how people are interacting with the courses. Review Source SG Saskia G. Senior Consultant Digital Learning Strategy Human Resources Used the software for: 6-12 months ### "Modern platform providing state of the art learning experince" July 2, 2020 4.0 We have tried to accomplish a relatively unusual case with Looop since we are using the platform as an extension of our statistical tool to provide personalized learning paths. We are more than happy to have chosen Looop since they provided an excellent help in setting up and figuring out which would be the best way to go and continuously improve the platform to match our needs even further. Pros One of the greatest things about Looop is the campaign feature which allows for a high degree of automation, personalization and individualization. Additionally, the platform provides a great usability, a vast amount of options and integral tools for building great learning experiences. Cons The diversity of media that can be included could be improved by e.g. enabling i frame embedding which would allow for a broader media landscape that could be used. Additionally some usability features could be improved such as e.g. enabling drag and drop for reordering pathways. Alternatives considered [Masterplan](https://www.capterra.com/p/146642/Masterplan/) Reason for choosing Looop Better product / pricing fit to our needs, deeper analytics and higher degree of personalization Review Source VR Verified Reviewer Head of HR Utilities Used the software for: 1-2 years ### "Clean but tricky" May 24, 2022 4.0 Looop are really nice people to work with and the tech will be great when we have it set out perfectly Pros The search function is amazing so if you are using this as a knowledge bank it is like having your own personal Google Cons Sometime building campaigns and pathways can be a bit confusing and tricky Review Source VR Verified Reviewer Head of Learning & Development Marketing and Advertising Used the software for: Less than 6 months ### "Innovative and Unexpected" July 27, 2021 5.0 It's be fantastic! It's done what we need it to do, and the support has been fantastic. Pros Looop is a different take on the LMS. I loved that it wasn't the cookie cutter LMS platform that many of the main players have become. The campaign feature is fantastic for tracking engagement and figuring out how to reach out to your audience the best. Cons It's a fairly newer product, so it is lacking in some features. Their roadmap shows a lot of this on the way though, so it's not a concern really. Alternatives considered [Absorb LMS](https://www.capterra.com/p/61763/Absorb-LMS/)[BRIDGE](https://www.capterra.com/p/145699/Bridge/)[Docebo](https://www.capterra.com/p/127213/Docebo/)[Litmos](https://www.capterra.com/p/133660/Litmos-LMS/) Review Source AH Adam H. Head of L&D Hospitality Used the software for: 6-12 months ### "Employees love Looop" July 12, 2020 5.0 Looop works perfectly for our mandatory training modules that each new hire has to complete when starting. We use the Pathway functionality for this, which works really well. We also use Looop to support new hires at each stage of their onboarding journey with automated resources and surveys sent throughout. Likewise, we use Looop to support first time managers, as soon as they get promoted Looop helps them from day one, so they have the right guidance each step of the way. Pros I've spent years trying to get employees to engage with Learning Management Systems but Looop makes it easy. Employees want to use it and they rely on it as a tool to help them doing their jobs better and faster! Cons I've been so impressed with the changes Looop have made in the past few years. They really listen to customers feedback and continually innovate their platform. One area I'd like to see them improve on is the experience for Employee admin user who need to check training data of their teams/department. Review Source VR Verified Reviewer IT Trainer/ Training Administrator Hospital & Health Care Used the software for: 1-2 years ### "The Looop platform has shown me the future of elearning. We use for our inductions and planning on " November 23, 2018 5.0 We brought Looop in to help us with our inductions of new staff. The new staff will use Looop right at the beginning of joining our company to ensure they settle into the business quickly. As it's been a success we are planing on using Looop for more initiatives. We want to say thanks to the Looop team, especially Rep for helping us lots! Pros The new campaigns feature!!! Everything is automated AND personalised at the same time, so I can get on with my day to day job. Cons I have been using it for a a year or so now and cannot think of anything. Review Source CH Colin H. Head of Editorial L&D Media Production Used the software for: Less than 6 months ### "Looop is easy to use, looks great and meets all our requirements" December 9, 2021 5.0 Looop is not just an excellent LMS but is able to offer valuable resources targeted to individuals and groups, meaning staff are far more likely to spend time on the platform. Pros The campaigns are excellent. Once you've completed the hard graft of setting them up you can take people through an entire program at the click of the button, including reminder emails to the learner and their manager. Cons There is not much to dislike about Looop. Some greater functionality in terms of customisation would be a bonus, but I'm aware there are plans to introduce this in the future so that will tick all the boxes. Reason for choosing Looop Offered best value, met all of your needs and the team were and continued to be very supportive. They have a clear understanding of what we want to achieve and are helping us to get there. Review Source VR Verified Reviewer HR Director Construction Used the software for: 1-2 years ### "Helping my company to ensure new managers succeed" November 22, 2018 5.0 We use Looop to ensure our new managers succeed in their role. It can be daunting to become a new manager but Looop helps our new managers to feel confident. Pros The platform is so easy to use and navigate. It is also really colourful and pleasing to the eye which makes the experience enjoyable. Cons I cannot think of anything I dislike about the platform, it’s very easy to use and that’s perfect for me, especially as I am not the best at using computers! Review Source JT Joanna T. Academy Team Leader Insurance Used the software for: Less than 6 months ### "Why do I love Looop?" July 9, 2020 5.0 Working within a training team, in a fast paced environment, we are often faced with large training groups to coach/train with short deadlines. Looop has really allowed us to utilise every bit of time we have with our emloyees, as it allows for people to be able to self-learn and go back to topics, when it suits them. Within our company, we also have releases every 2 weeks, and this can be a stretch to cover with all employees before they come out. Looop has allowed for us to be able to push out pathways to relevant individuals and keep track of who has completed them, and who needs extra help. Pros Looop has made virtual training, fun and easy to do. With all of the different features that Looop offers, we've been able to cater to a variety of different learning styles. We can upload training videos, put word documents with process flows, slide shows and the list goes on. I love that we can pull reports on our employees progress throughout Looop, as it gives us a clear direction on what areas people need help with and where they are excelling. The integration within the business, has been incredible. As a training team, we have had nothing but positive feedback. Cons I wouldn't say anything about Looop is difficult to use, if I had to pick something it would just be to find a way to show all of the resource within a workspace, without having to press something to show all. Very minor. Reason for choosing Looop Information not known. Review Source Similar Products Featured