# Page 4 | Looop Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 4 - Is Looop the right Onboarding solution for you? Explore 105 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/140975/Looop/reviews

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Looop

4.9 (105)

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Last updated March 13th, 2026

# Page 4 - Reviews of Looop

## Showing most helpful reviews

Showing 76-100 of 105 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
SVP Sales Operations  
Entertainment  
Used the software for: 6-12 months

### "Looop for Sales Training"

July 3, 2020

5.0

Pros

So many things! Ease of implementation, campaign, and pathways. I love the robust analytics to ensure we are meeting our training objectives. Great customer service and support!

Cons

I don’t think there are any features I feel the tool is missing.

Review Source

JF

Jacquie F.  
iQmetrix University  
Computer Software  
Used the software for: Less than 6 months

### "Looop is a refreshingly modern take on learning and development!"

March 24, 2021

5.0

Pros

Looop is very easy to use as an administrator, content creator and learner. The interface and experience from each user's perspective is simple and straightforward. Additionally, with the campaign features we're able to provide a more active, engaging and personalized approach for learners.

Cons

While the analytics are far above what we’ve had previously, I would love even deeper metrics and insights.

Reason for choosing Looop

Many of the systems we looked were too broad, too much and seemed outdated. Looop not only has a modern look and feel, but a refreshingly modern approach to learning and development.

Review Source

CD

Cesaltina D.  
Group Housekeeping Manager  
Hospitality  
Used the software for: 1-2 years

### "An easy system to create training resources"

February 4, 2017

5.0

In less than a year, we've been able to create over 100 resources that our housekeeping staff use to help them do their job. When we started there was only 2 of us creating content. Now we've trained \`super-users' at each site so that they can add, edit, and change content. We now have a minimum of 12 people adding content. Love the platform, very easy to use and staff like the modern design of it too.

Pros

Looop has supported and helped us rejuvenate our learning and development, especially for housekeeping because it's kind of one of the departments that often gets forgotten about. Looop has made our employees feel invested in, which in turn has inspired another level of employee engagement.

Review Source

KP

Kirsty P.  
L&D manager  
Retail  
Used the software for: 6-12 months

### "Engaging and easy to use"

September 30, 2019

5.0

Pros

It is SO easy to use Looop, we can create our resources in minutes and we don't have to train anyone on how to use the system.

Cons

Small bugs occur every now and then but they're always resolved really quickly.

Review Source

AA

Amy A.  
L&D Lead  
Information Services  
Used the software for: 6-12 months

### "Great experience with Looop"

November 23, 2018

5.0

Pros

Simple, intuitive platform which is great to share learning materials with employees based in different countries, giving them access to content as and when they need it to enable them to do their jobs better.

Cons

Minor usability issues. However, the LOOOP team listen to feedback carefully and are always updating and improving their platform based on our feedback. Great service.

Review Source

GJ

Grace J.  
Curriculum and Training Manager  
Education Management  
Used the software for: Less than 6 months

### "A fantastic LMS!"

November 4, 2020

5.0

Pros

Looop is really user-friendly and intuitive to use. It didn't take long at all for me to become familiar with the tools and functions. The team are incredibly helpful and we've received some great support from \[SENSITIVE CONTENT HIDDEN\]. They respond to questions promptly and are always on hand to help resolve any issues that arise.

Cons

We had a little difficulty with the CSV bulk uploads at the beginning - sometimes an error message would pop up, but it wouldn't be clear from the message what the issue with the file was.

Review Source

ND

Natal D.  
Co-founder  
Human Resources  
Used the software for: Less than 6 months

### "LOVE Looop"

July 3, 2020

5.0

Pros

Looop transformed our certified practitioner program into a beautifully curated learning experience. Loop is built on a data driven approach and the campaigns allow you to interact with your learners on an ongoing basis. The interface is very intuitive and I found it easy to design great content. Our learners were also very happy, which is what it's all about.

Cons

I really can't find any faults. It's a great product. Wish I started using it sooner. It's transformed how I approach learning and our business.

Review Source

SB

Sarah B.  
  
  
Used the software for: 1-2 years

### "I love the simplicity and speed of being able to develop content in Looop"

December 13, 2017

5.0

Pros

How quick it is to add content Clean and simple look New features added regularly Friendly support Developers take on board feedback It's different to any other e-learning type tool I've used in the past It's versatile - we are using it for a range of topics from company communications, to displaying survey results, company procedures, induction and basic training programmes

Cons

Sometimes I need to spend longer than I'd like trying to get a photo to fit on the cover page (but looop support will help if need be)

Review Source

Emma H.  
HR Partner Support - Software and S&D  
  
Used the software for:

### "simple, efficient, effective, smart"

October 16, 2017

5.0

In comparison to other software previously used, Looop is a dream!

Pros

It provides a fantastic user experience that is super clean and simple to use. It is a smart and sophisticated platform and I can't wait to see where else it takes me.

Review Source

AR

Andy R.  
Head of Talent Development  
Insurance  
Used the software for: Less than 6 months

### "Great service, super intuitive and east to use!!"

July 9, 2020

5.0

Excellent. They help to make things simple and identify the root cause of business problems.

Pros

From day one most of our team have praised the impact the platform has had. It has put learning at the fingertips of our people and has made it super accessible.

Cons

Looop really listen to the feedback and act quickly. User insights reporting is something to maybe pay attention to.

Reason for choosing Looop

Easier set up, more flexible and cheaper.

Review Source

VR

Verified Reviewer  
Account Manager  
Printing  
Used the software for: I used a free trial

### "Beautifully Simple Tool for L&D Teams"

November 21, 2018

5.0

Our Client Success Manager at Looop (CSR) did also work with us to create content (which we are very thankful for as we are only a small team!) We are just finished with Cyber Security and are in the midst of building a workspace for our New Starter population.

Pros

\*Ease of Use \*Speed of Creation \*Availability of Different Access Levels \*Analytics Tool / Reporting

Cons

We’d like to add our company ‘font’ - however I have been informed this feature is coming.

Review Source

TK

Talia K.  
Senior product development manager  
  
Used the software for: 2+ years

### "an incredibly intuitive platform which a fantastic platform"

March 19, 2018

5.0

Pros

How easy it is to use as admin and a user, also that everything is designed with the user in mind - it matches how we interact with tech and learning in our everyday lives

Cons

The team and the product are so great, and they continue to innovate with the changes they implement

Review Source

VR

Verified Reviewer  
City Director  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Best of the RFP"

July 23, 2021

5.0

Pros

This was the best of the LMS platforms that we reviewed and have been nothing but pleased. The features are by far the best on the market.

Cons

It is a bit costly but, to us, worth it as an LMS

Review Source

BR

Becky R.  
Head of People  
Hospitality  
Used the software for: Less than 6 months

### "Easy switch from a clunky LMS"

November 22, 2018

5.0

I'm trialing it with a small group at the moment, but really positive so far, really easy to use and create. The team have been fab, giving us ideas as it can be a bit daunting at first, but when you get into it it's super easy. We are the first group of bars and restaurants to use it so the challenge of a non-office based environment was tricky, but they helped us create something that (fingers crossed!) works!

Pros

Ease of use, friendly customer service, the creativity and support of the team

Cons

Not being able to change the design of the background and not being able to order the theme/resources on the landing page

Review Source

MS

Marie S.  
Director  
Human Resources  
Used the software for: 6-12 months

### "Ease of use "

July 4, 2020

5.0

Ease of use and set-up, plug and play with instant results. The go to tool to reach a dispersed population, great as a comm's platform

Pros

East of use, high impact to large volume audiences. Relative timing function is a game change to push continual messages to large audience, one button and it just flows...

Cons

Nothing really, just the quiz options more functionality would be useful

Review Source

VR

Verified Reviewer  
HR Business Development Consultant  
Information Technology and Services  
Used the software for: Less than 6 months

### "Super simple but effective LMS"

November 16, 2018

5.0

Pros

We love the fact that there are so many amazing tools all within on platform! We can manage our events, comms, learning content and reporting all in one place!

Cons

We can’t wait till Looop can integrate with our HR system so it’s even smoother! (we know this is coming soon)

Review Source

mW

mike W.  
Director of online learning and training  
Professional Training & Coaching  
Used the software for: 6-12 months

### "A paradigm shift in how we deliver our training "

February 6, 2017

5.0

It seems entirely obvious after the Looop team explain where online learning is going. And they have created the almost perfect platform to align with our new learning styles and needs. Our team was skeptical at first, due to the simplicity of the platform. Now we are all raving about that simplicity and ease of use. Looop has changed our approach to how we are now producing training content, and we couldnt be happier with the end result.

Pros

Ease of use for trainers, and simplification of delivery to users.

Cons

That it cannot be fully white labelled for brands who want to use it as if its their own software.

Review Source

AL

Adam L.  
  
Newspapers  
Used the software for: Less than 6 months

### "A million and one uses"

December 13, 2016

5.0

Great platform for easily creating your own microlearning content. Its simple design looks great. And it's so easy to use and to share the ability to create that you can quickly get people across the organization building on Looop. We've used it for everything from compliance to customer service to mentoring to management. And that's only during the first few months of having it...

Pros

Easy to use. Team at Looop responsive to questions and issues

Review Source

VR

Verified Reviewer  
Managing Director  
  
Used the software for: Less than 6 months

### "Great help and support from this team at Looop"

December 4, 2017

5.0

Pros

It is simple and intuitive - the dashboard is easy to use the functionality is quick and clean the features work really well

Review Source

ES

Elizabeth S.  
Consultant  
  
Used the software for: 6-12 months

### "Absolutely fantastic! "

October 3, 2017

5.0

Pros

The simplicity of this platform is fantastic. It is rare to find such an intuitive package that creates a great user experience and is lean as well as responds quickly! It also look great and is very modern and sleek. I cannot recommend this product enough.

Cons

Review Source

VR

Verified Reviewer  
Product Development Manager  
Entertainment  
Used the software for: I used a free trial

### "EASY & EFFECTIVE WAY TO GET STUFF TO PEOPLE AS & WHEN THEY NEED IT"

November 21, 2018

5.0

GET STARTED ASAP! YOU WON’T REGRET IT

Pros

SIMPLE EASY-TO-USE CAN PERSONALISE VERY EFFECTIVE

Cons

N/A

Review Source

RM

Ross M.  
IT Manager  
  
Used the software for: Less than 6 months

### "Worlds apart from any other e-learning on the market"

March 26, 2018

5.0

Pros

It mimics exactly how I would learn outside of the workplace (YouTube, Google, etc) so it feels so natural and easy to use.

Cons

I wouldn't class it as 'elearning' as it is far beyond that. It needs its own category for education

Review Source

SM

Steve M.  
HR Business Partner  
  
Used the software for: Less than 6 months

### "Great job Looop"

October 12, 2017

5.0

Pros

Slick interface and ease of use. I like the fact that it has good IOS translation since I'm always on the move. The software is fantastic and I would recommend to anyone.

Review Source

JO

Jacki O.  
instructional designer  
  
Used the software for:

### "I can put complex issues up fast by using image / video and text. So easy to use "

August 10, 2015

5.0

Sophisticated results , for minimum input. great reports , easy to follow bit site instructions. I got access straight away and was inviting staff a few mins later ! love It .. better than emailing instructions or updates. Great for collating Intellectual property. Did I mention E.A.S.Y ! Havn't needed customer service so far, the support material is excellent!

Review Source

SB

Sarah B.  
  
  
Used the software for:

### "Like nothing else I've used!"

February 8, 2017

5.0

I've used so many elearning platforms and tools in the past. Looop is by far the easiest to use and show instant results. It's quick and easy to develop content and simple for people to view and use content. We are rolling this out to our clients now and they are loving it. We've had great feedback from clients.

Review Source

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