# Process Shipper Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Process Shipper Software - reviews, pricing plans, popular comparisons to other Shipping products and more.

Source: https://www.capterra.com/p/140989/Smartlinc-Process-Shipper/pricing

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# 

 Process Shipper Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Process Shipper

## What is Process Shipper?

Process Shipper allows companies to lower costs and transform shipping departments into profit centers. Tight integration with MIS/ERP systems provides visibility and automated communication of shipping information company-wide and with end customers.

## What is Process Shipper used for?

[Shipping](https://www.capterra.com/shipping-software/)[Parcel Audit](https://www.capterra.com/parcel-audit-software/)[Warehouse Management](https://www.capterra.com/warehouse-management-software/)

Top alternative

Featured

Overall rating

Based on 37 user reviews

Reviews sentiment

Positive

62%

Neutral

27%

Negative

11%

Starting price

$125

Flat Rate, Per Month

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

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Do you work for Process Shipper?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://eproductivitysoftware.com/&name=Process Shipper)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Process Shipper

3.7 (37)

VS.

[4.3 (357)](https://www.capterra.com/p/232310/InventoryCloud/reviews/)

Starting Price

$125

Flat Rate, Per Month

Starting Price

$108

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

3.5 (37)

Ease Of Use

4.3 (1,082)

Value For Money

3.7 (28)

Value For Money

4.3 (844)

Customer Service

3.2 (33)

Customer Service

4.3 (1,012)

## Process Shipper alternatives

[4.2 (1,991)](https://www.capterra.com/p/135757/NetSuite/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

85%

of reviewers

rated it above 4 stars

[4.2 (1,291)](https://www.capterra.com/p/135618/Odoo/reviews/)

Starting price

$31.10

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

83%

of reviewers

rated it above 4 stars

[4.5 (414)](https://www.capterra.com/p/146241/Zoho-Inventory/reviews/)

Starting price

$39.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

Highest Rated

[4.6 (16)](https://www.capterra.com/p/10014420/Item/reviews/)

Starting price

$833.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/140989/Smartlinc-Process-Shipper/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Air Shipping

Ship packages/goods by aircraft

Bills of Lading

Documents issued by a carrier to acknowledge receipt of cargo for shipment

Container Shipping

Shipping products/goods in containers

Delivery Tracking

Track item deliveries through dispatch notifications, status and location tracking, and ETA updates

Freight Shipping

Shipping products/goods by land, sea or air

Ground Shipping

Shipping products/goods by land

Process Shipper 19 features

Ship packages/goods by aircraft

Documents issued by a carrier to acknowledge receipt of cargo for shipment

Shipping products/goods in containers

Track item deliveries through dispatch notifications, status and location tracking, and ETA updates

Shipping products/goods by land, sea or air

Shipping products/goods by land

Manage and support multiple locations

Transportation of goods/products over long distances using ship

Manage and organize the shipping, tracking, and delivery of packages

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Calculation of shipment price based on size, weight, route, timeframe, and carrier.

The software will assign a tracking number associated to the order number to track the physical progress of the package in delivery.

Generate or print labels that contain shipping information for packages

Manage and track orders being shipped to customers

Integrates with shipping services

Track the status over time for a request, process, asset, or transaction

Set up connections to third-party platforms to improve business processes

Organize and track the physical movement of goods from one location to another

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

3.5 (37)

3.5

Based on 37 reviews

## Pricing

Value for money

3.7 (28)

Basic

$125.00

Flat Rate,Per Month

Value for money

3.7 (28)

3.7

Based on 28 reviews

## Integrations

[

Sage 100](https://www.capterra.com/p/227232/Sage-100cloud/)[

Sage 300](https://www.capterra.com/p/180283/Sage-300cloud/)[

Sage X3](https://www.capterra.com/p/213927/Sage-X3/)[

ePS Pace](https://www.capterra.com/p/99207/ePs-Pace/)[

Sage 500](https://www.capterra.com/p/227242/Sage-500/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

3.2 (33)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

3.2 (33)

3.2

Based on 33 reviews

## User reviews

Overall rating

3.7

Based on 37 reviews

Filter by rating

5(10)

4(13)

3(10)

2(2)

1(2)

Mentioned topic

Sorted by most recent

SG

Stephen G.

Business Development

Printing

### "EFI Process Shipper"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 20, 2020

Pros

How it integrates with our other EFI software and workflow systems.

Cons

Nothing about this software has given us reason to dislike it.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CD

Chris D.

Data Security Officer

Printing

### "Process Shipper Review"

3.0

Overall Rating

3.0

3.0

Ease of Use

2.0

2.0

Features

3.0

3.0

Customer Service

2.0

2.0

Likelihood to Recommend

4/10

October 20, 2020

We use Process Shipper because it integrates with Foundation.

Pros

I liked the fact that it tied into our existing EFI programs.

Cons

The program is very buggy and slow. The interface is very tired and not intuitive. The batch import is nothing short of a pain to use for laymen users and even experienced users have to re-format files several times to get them to pass. Whenever I get new versions I feel like I'm beta testing new software.

Reasons for choosing Process Shipper

The other software options did not integrate with Foundation. Previously we were using vendor specific software like Worldship and Fed Ex Ship Manager and had to manually post the costs and mark shipments as shipped and track the shipment progress manually.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RK

Ryan K.

Web Designer

Printing

### "Great Product"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

8/10

October 20, 2020

Overall its been good and helped our business our tremendously and saves money with the address correction process so you don't get charged for address corrections and reshipping of items

Pros

It has a lot of functionality and eases the day to day operation of shipping and batch shipping.

Cons

There is not enough customer support and documentation. Basic Training was done for users, but isn't tailored for company uses. There a lot of features we could use more, but don't have the resources to apply them. Also when batch importing and there is an error, it doesn't always tell you what the error exactly is.

Alternatives considered

[Shippo](https://www.capterra.com/p/146146/Shippo/)

Reasons for choosing Process Shipper

Merged with Monarch and eas of use.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

LM

Leslie M.

Production Coordinator / Manager

Printing

### "Process Shipper"

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

7/10

October 13, 2020

We had a few months last year that the email option was not working. Very painful. But once we figured out the problem, we corrected the issue. Made me realize how important it was to me.

Pros

I love that fact that it will email when a shipment is processed. I can choose myself, if I just want to know when something is headed to a vendor or something. Or I can choose the customer, so they won't bother me for tracking. I like that if I choose I can enter any given address one time and the system will save it. Then if I ship there again, I do not have to type it all out again.

Cons

I don't like the fact that I have to put a shipment in before I find out that the customer is on credit hold. I wish there was an alert that says "credit hold" before I type in an entire address.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CU

CJ U.

Owner

Printing

### "Cannot Get Software"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

October 13, 2020

Pros

None at this time because EFI cannot return calls to get me upgraded!

Cons

I have been working with EFI for 2 months trying to get answers so I can get Process Shipper installed on our PACE system. I have called the EPI people who are in charge of Process Shipper and leave them voicemails and emails with no response. I am constantly chasing these people to call me back and get the answers I need to I can complete the steps needed to install the software.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

ST

Scott T.

IT

Printing

### "Process Shipper little bumpy at first but smoothed out"

4.0

Overall Rating

4.0

4.0

Ease of Use

2.0

2.0

Features

4.0

4.0

Customer Service

2.0

2.0

Likelihood to Recommend

7/10

October 12, 2020

Installation and training was a little hurried and there were a lot of bugs in the begining that were left to us to figure out.

Pros

Integration with MIS (PrintSmith), less double entry.

Cons

A little slow. A little buggy (we have had to correct the eflow setting a number of times because of some glitch). In efi's defense we were one of the first PrintSmith integrations so I think they were still figuring it out, it has gotten better.

Reasons for choosing Process Shipper

Because of the integrtions with PrintSmith.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

EH

Eric H.

Engineering

Printing

### "ProcessShipper"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

October 12, 2020

Overall our experience has been positive.

Pros

ProcessShipper gives us a single screen to unify all of our shipping options from parcel to LTL. Plenty of options available to fit your companies specific needs.

Cons

The software isn't very intuitive to use and doesn't feel like a unified system. Features that have been added come across as "patched-in" and not designed consistently with many of their other components. Updating the software is still a manual process.

Reasons for choosing Process Shipper

It offered a way for our shipping department to quickly grab shipment data from Pace. Streamlining the shipping process was key and no other product hooked into Pace like ProcessShipper.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RH

Randy H.

President

Printing

### "EFI Process Shipper is a Home Run!"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 12, 2020

Pros

It is great how easy it is to UPS or FedEx a package within PrintSmith.

Cons

I wish it worked with couriers and self delivery.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JL

Jeff L.

Controller

Publishing

### "Works with Sage 300"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

7/10

October 12, 2020

Our overall experience with has been relatively good. Technical response time is getting better and they are addressing more of our issues with certain types of shipments. You may have to follow up a few times to get an issue addressed, but the product has mostly allowed us to ship in the ways we needed to.

Pros

It is very nice to have one software product to use to ship daily for packages - whether shipping USPS, FedEx, or UPS. And it is nice to ship internationally and have the paperwork printed - that was a great time saver. It is also very nice to be able to set up how you want to pass along the shipping costs to your customers - either at listed rates, or at your discounted cost, or at some other determined calculation.

Cons

It would be nice to be able to pass along the selling cost of shipping and the actual cost of shipping back to Sage 300 for storage with each order. It would also be nice to know how many packages per order were sent out - with all the tracking numbers (yes, it is usually possible to see the other packages once you have the master tracking number - well except for USPS). Support documentation is old and not too detailed and it is also not easy to access.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

TS

Tim S.

Manager

Printing

### "Excellent choice for shipping needs"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

October 12, 2020

Excellent...customer service/tech support is always readily available.

Pros

ease of use and ability to see multiple shipping quotes

Cons

I haven't found anything yet - has been very straightforward.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/140989/Smartlinc-Process-Shipper/reviews/)

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