# Arlo Training Management Software Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Arlo Training Management Software the right Training solution for you? Explore 147 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/141006/Arlo-Training-Event-Software/reviews --- Arlo Training Management Software 4.7 (147) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 2nd, 2026 # Reviews of Arlo Training Management Software Ease of use 4.6 Customer Service 4.6 ## Pros and Cons in Reviews Will B Short Course ManagerEducation Management, 11 - 50 employeesUsed the software for: I used a free trial. “Arlo is a very appealing software, particularly in the Shore Course Management Space (as a type of training) - where the training can be managed effectively from store front and sales right through to managing the learner/student experience.“ January 20, 2026 GM Gavin M DirectorEducation Management, 2 - 10 employeesUsed the software for: 1-2 years. “Didn't integrate too well into our website for front end use“ January 3, 2025 Fiona F IT ManagerEducation Management, 51 - 200 employeesUsed the software for: 6-12 months. “We have needed additional support, we have had meetings to support our growth plan, changes to our offerings and custom web development work done to the checkout to support and our customer success manager consistently hit it out of the park with the support given.“ July 30, 2025 TH Tamiz H Director of OperationsNon-Profit Organization Management, 2 - 10 employeesUsed the software for: More than 2 years. “Some of the options are not automated. If a registrant is not entered correctly, you have to delete and re-register them. “ September 14, 2023 SB Scott B Operations ManagerEducation Management, 2 - 10 employeesUsed the software for: 1-2 years. “Has a lot of features that meet our needs for offering private and public courses. “ July 30, 2025 AK Aaron K CEOManagement Consulting, 11 - 50 employeesUsed the software for: 1-2 years. “Their caching mechanism failed to load the widget on our page upon 1st view (had to refresh or go the page again for it to display), so likely lost 10-20% of visitor confused by blank page content.“ August 25, 2022 JH James H Website DesignerInternet, 2 - 10 employeesUsed the software for: 6-12 months. “From a design point of view I love seeing the different options available to display the courses.“ July 31, 2025 GA Gabriel A Staff AccountantAccounting, 2 - 10 employeesUsed the software for: 6-12 months. “The need to use the internet sometimes is overwhelming when you are in an area with no internet access.“ October 26, 2023 ## Showing most helpful reviews Showing 1-25 of 147 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Bill L. Vice President of Sales and Operations Professional Training & Coaching Used the software for: 2+ years ### "Arlo Review from a Training Center " July 30, 2025 5.0 We've been using Arlo LMS for some time now and overall, it's been a very positive experience. The platform makes class creation straightforward, and the built-in support features have been reliable and responsive. One of the standout aspects for us has been the email notifications — they're customizable, timely, and help ensure both learners and instructors stay well-informed. That said, we do wish the website functionality was stronger. While Arlo covers the LMS side quite well, the website builder tools feel limited compared to other platforms. A more modern, flexible, and user-friendly web interface would really round out the product. In summary, Arlo delivers where it matters most for learning management and administrative ease. If the website features were enhanced, it would be even closer to a perfect fit for our needs. Pros Class management and student management are good and covers everything you need. The costing is decent as it allows you the chance to pre purchase licenses in advance to help save some money. Cons Website ability to be able to customize, adjust and add things like video and interface changes is very limited. Alternatives considered [Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) Reason for choosing Arlo Training Management Software Support, cost and ability to control the design to our specific needs easily. Switched from [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) Company changed ownership - we decided to become our own company instead of franchise. Review Source AP Alex P. Data Analyst Non-Profit Organization Management Used the software for: 2+ years ### "Intuitive and simple to use" July 30, 2025 4.0 Arlo works well for our organisation in managing our provision of training. It is simple to use and does the basics well. It has been positive to see that Arlo are always looking to introduce new features and functionality to improve the product further! Pros Arlo is intuitive to use. It also provides a helpful home dashboard to allow you to take a quick pulse check of trends. I like the enhanced report functionality that has been introduced lately too. Cons Arlo suits our needs, however it would be helpful to have additional functionality such as formula fields on the contact. Additionally we utilise the Arlo-Salesforce connector and find that duplicate management is quite a manual process currently that requires admin work to maintain. Review Source Response from Arlo August 1, 2025 Hi Alex, thanks for the great review! Glad to hear Arlo is simple and easy for you to use. Great feedback on the formula fields, we will note that for the engineering team to look into. If you haven't already, be sure to mention it to your customer success manager too, so they can escalate it. Thanks for being an Arlo customer! The Arlo Team PS Patrick S. President Education Management Used the software for: 2+ years ### "The Other Side of the World" May 19, 2020 3.0 I really wanted this service to be what it claims to be. When you do get a live body on the phone they are great people. Just doesn't happen often. Pros We love the sales pitch and it does everything but only if all your software is derived from the Southern Hemisphere. Cons Customer support is so limited in hours NZD with no North American business time zone support. The language used hasn't been adapted to US English. The fact that they cannot integrate with QBO, Hubspot, or LMS's from North America. Nor can it address blended learning. Given the lack of connectivity to North American leading software service platforms the sales pitch of automating our processes did not materialize. Reason for choosing Arlo Training Management Software We wanted to automate processes. Review Source Response from Arlo August 6, 2020 Getting feedback from our customers is how we improve, so thanks for your review. Our two support teams based out of New Zealand and the UK provide business hours coverage across most of the world, but this does leave a small window in North America where neither team is available to pick up the phone. We're looking at ways to increase our support coverage. Many parts of Arlo can be customized to US English (such as all customer-facing content on your website, automated follow-up emails, and your registration and checkout forms). We're also constantly adding further flexibility to the system so reach out if you need any help configuring this on your platform. In regards to integrating with North American software, we're super excited to announce our Zapier integration which lets you connect Arlo to 1000's of other apps, including QuickBooks, Hubspot and LMSs. Check out www.arlo.co/zapier for more details. Will B. Short Course Manager Education Management Used the software for: I used a free trial ### "Great innovation in service which will continue to improve" January 20, 2026 4.0 A great one stop shop for training/course management, suitable for managing in-house CPD or revenue generating short course and learner management. Pros Arlo is a very appealing software, particularly in the Shore Course Management Space (as a type of training) - where the training can be managed effectively from store front and sales right through to managing the learner/student experience. Cons The store-front and e-commerce section has limited customisability, which is a trade of for its ease of use. Effectively, your training storefront will look very similar to other users of Arlo which means there is a lack of unique appeal. This is not a big drawback though and will likely be improved in time. Review Source Response from Arlo January 28, 2026 Thanks so much for the great review! VR Verified Reviewer IT Manager Education Management Used the software for: 6-12 months ### "Great trianing management system, even better people! " July 30, 2025 5.0 The major pro Arlo has for it is its people. The support team, development staff and especially our customer success manager have been consistently exceptional. We have needed additional support, we have had meetings to support our growth plan, changes to our offerings and custom web development work done to the checkout to support and our customer success manager consistently hit it out of the park with the support given. Pros Arlos system functionality reliably delivers its core promises, our students can go in, check out and receive moodle access seamlessly. The stripe integration for payment processing works well, scheduling on arlo displays it on our website now without needing manual intervention reducing workload for the scheduling team and managing our teaching staff's schedule and course minimum/maximum student numbers is much easier. All of this works brilliantly Cons The API restiction on the backend can cause issues at time, having more reporting/custom reports build being possible in the system would be great and improving the teaching "offering email system" to include more complex courses woudl be brilliant Alternatives considered [CELCAT Timetabler](https://www.capterra.com/p/252097/CELCAT/)[Shopify](https://www.capterra.com/p/83891/Shopify/) Reason for choosing Arlo Training Management Software It was both checkout and scheduling/lecturer management piece that combined what we needed from both systems into one Review Source Response from Arlo August 1, 2025 Hi there, thanks so much for the great review! Thrilled to hear that Arlo is delivering value for your business and you feel the support is there when you need it. Great feedback about the API restriction, we will flag that in our product discussions. If you haven't already, please let your customer success manager know so they can raise it too. Thanks again for the kind words, and for being a great Arlo customer! cheers The Arlo Team Jan H. Business Support Manager Professional Training & Coaching Used the software for: 2+ years ### "So much better than our old system!" August 12, 2025 4.0 Overall pretty good. A bit clunky in parts, but I have developed workarounds. Very helpful support staff! Pros Love that everything is all in one place and that Arlo handles multiple time zones. also that our website is always up to date with what courses are available for registrations. Cons Would appreciate a few more options to tailor summary views of each course (being able to see which trainer is down to take each session from the course summary page seems like a no-brainer), and options to schedule admin tasks. Non-admin staff can't really do much. Review Source Response from Arlo August 13, 2025 Hi Jan, thanks for much for the lovely review! Glad to hear you're enjoying the platform, and good to hear that feedback - we'll relay that to the Engineering team to look at. Thanks again for being an Arlo customer! JH James H. Website Designer Internet Used the software for: 6-12 months ### "Software with super support" July 31, 2025 5.0 I built a website for a client who was an existing Arlo customer as they provide training courses for the trades. Usually, I stay away from projects that involve a third party app/software etc. However this was a referral from a friend and someone who I have partnered with a lot so I didn’t want to completely brush off the project. So I actually called Arlo support before accepting the project to discuss the process of getting it working on a website and from the moment I spoke to them I was very confident that the support was there and that they would guide me through the process. They did just that and after a couple of emails and Zoom calls, the software worked perfectly on the site and looks great! Pros From a design point of view I love seeing the different options available to display the courses. They are very easy to edit with simple code and I most love the feature that show live on a website if the house is full or almost full. Cons As I came at it as a web designer for my client who was using the Arlo software already, I had to get 30 day access twice so I could do what I needed and it didn’t work initially - I did then send an email and I then got access soon after on both occasions. Review Source NS Nigel S. Director of Community Education Education Management Used the software for: 2+ years ### "Arlo - the Very Best Training & Event Management Software (long time user)" July 30, 2025 5.0 Superb, seamless, always developing and improving and adding new features. Staff support is also genuine, intelligent and specific. Pros Ease of use, response to questions, lots of ability to self-service changes. It is the best "off the rack" software of any kind i have ever used. I have used it for around 9 years. Cons It truly suits our business needs exceptionally well. There has not been any cons of significance - I literally cannot think of any. Review Source Response from Arlo August 1, 2025 Hi Nigel, thanks so much for that great review! We're thrilled that you're happy with the software and that we're able to help you run your business more effectively - please always let us know if there's anything we can do to improve. cheers The Arlo Team SB Sophie B. Administration Coordinator Health, Wellness and Fitness Used the software for: 2+ years ### "Great overall experience" July 30, 2025 5.0 Pros Very intuitive software, easy to use. Customer support is amazing and is always able to help overall system queries as well as helping me build efficient reports. Integrates into Xero for easy payment processing. Cons Could improve on ability to customise especially the online course checkout page, and the new eLearning course creation Review Source Response from Arlo August 1, 2025 Hi Sophie, thanks for that great review! Glad to hear you're finding the software helpful, and we really appreciate that feedback on being able to customise the online checkout - keep an eye out for new developments coming soon on that. Thanks for being an Arlo customer! cheers The Arlo Team VR Verified Reviewer Director of Continuous Improvement Mining & Metals Used the software for: 6-12 months ### "We love Arlo!" July 30, 2025 5.0 Arlo has been helpful throughout the entire process. From onboarding to continual support for our administrators. Pros Arlo is great for scheduling and registering students! Our customers find the system very easy to use. Cons Wish we could register the same students in multiple training sessions from the back end for private courses. Review Source Response from Arlo August 3, 2025 Hi there, thanks so much for the great review! Always great to hear that the system is easy and enjoyable for users, and we really appreciate that feedback on being able to register students for multiple sessions on the back end - we'll see what we can do. Thanks for being a great Arlo customer! cheers The Arlo Team JA June A. Group Training Manager Non-Profit Organization Management Used the software for: 2+ years ### "Arlo feedback" November 13, 2024 4.0 The platform is good but to be honest the customer service/help over the last year to two years has gone down hill. Most times no replies or delayed replies or us having chase customer service. Pros Most parts are easy to use and can mostly find what you are looking for and easily feeds into our website. Cons That there is certain reporting that we can't do and have to pay extra to adapt some email templates. Review Source JG Jack G. Sales Manager E-Learning Used the software for: 1-2 years ### "Ease of use" June 13, 2024 5.0 Pros Arlo is really easy to use and navigate. It has a lot of useful tools and processes. I use it every day and it has made my life easier scheduling courses. Cons There could be a few slight improvements with more advance filters Review Source Response from Arlo November 12, 2024 Hi Jack, thank you for the review! Our goal here at Arlo is to reduce the hours training providers spend on admin so they can focus on the delivery of great learning. It's great to hear we're able to deliver on this goal for you. Happy training! AK Anatoly K. Director Education Management Used the software for: 2+ years ### "Arlo for Training Providers: A Seamless Training Management Marvel!" September 21, 2023 5.0 Arlo is a top-notch software that has elevated operations to a new level of efficiency and professionalism. Arlo should be at the top of your list if you're in the training industry and seeking a robust, user-friendly, and customisable solution. Highly recommended! Pros Arlo's course management capabilities have significantly improved our efficiency in organising and scheduling training sessions. The software effortlessly handles registrations, bookings, and course modifications, providing a centralised hub for all course-related activities. The automated communication features have saved countless hours, ensuring participants receive timely updates and reminders. Cons While Arlo offers some communication customisation, there could be even more flexibility in tailoring certain comms templates to better suit our specific communication needs. Reason for choosing Arlo Training Management Software It ticked all the boxes, and some of our staff already used it before. Review Source SH Sean H. Director Computer & Network Security Used the software for: 2+ years ### "Perfect for Training Delivery Businesses " September 21, 2023 5.0 We’ve been Arlo for several years and the best thing I say about is that we haven’t considered moving. It does everything we need. Pros It’s an easy to use system for managing every aspect of the learning journey Cons Using the pre-build web components with out site requires technical support and coding ability Review Source AP Anne P. Administration Technician Education Management Used the software for: 2+ years ### "Arlo Training Providers for the Staff at our College" September 28, 2023 5.0 Pros Arlo was able to reach out to us remotely. We had group training sessions. I could then follow up in an email with questions. I heard other departments also made queries and received good feedback. Cons The information in "sessions" does not carry over to the reports. ie. room number, Name of the session.The sessions do not have individual reminders. The "Event Reminders" only work at the beginning of the Event. We have people who register for only one of the sessions in an event. The reminder end up going out more than a week before instead of a couple of days before in this situation. I have to work around this by creating many events. Review Source KH Kris H. Owner Education Management Used the software for: 6-12 months ### "Amazing" September 21, 2023 5.0 amazing - dont tell my competitors Pros All of it. Billing - Invoicing - Automated certiifacteions and the app for trainers. Cons sometimes there seem to be glitches but that is more likely to be my error Reason for choosing Arlo Training Management Software best fit for my business Review Source VR Verified Reviewer Event Coordinator Education Management Used the software for: 6-12 months ### "Easy, helpful, fast" July 16, 2018 5.0 Pros Arlo is very easy to use and the team is always on hand to help should we have any questions or additional changes we would like to make to our personalised system. Some team members have taken the time to come and give us presentations on how to get the best out of the system which was really helpful. Arlo is a great way for us to upload and keep track of our events. The reporting section is especially helpful for running data analysis. The database is extremely helpful for storing details about centres - the full details of the school will populate from just a centre number. Overall, the system has been great and I would definitely recommend for anyone who is thinking of using it. Cons You cannot change the event code once the event has been approved - this means you have to cancel the event and create a new one if there are any changes. Review Source LC Lennie C. Business Development Consultant Education Management Used the software for: 2+ years ### "Couldn't do without it!" July 31, 2019 4.0 Pros Arlo collates all of the information we need to run our events in the most efficient manner. It's customisable and easy to use. Reporting is a breeze too. Cons Not being able to upload documents has been something that has caused extra work. Also, being able to duplicate a template would be super-helpful when you need to incorporate a lot of existing information for a new course. Review Source Response from Arlo September 9, 2019 Thank you for the review Lennie, we really appreciate it! It's great to hear Arlo is helping you streamline your event administration and reporting tasks. Arlo includes the ability to upload documents to contacts, courses and the automated registration emails. We also use an event template system that makes running repeating or similar events easy. If you would like some help on how to best use these features please get in touch with our support team - support@arlo.co LC Lindsay C. Operations Analyst Financial Services Used the software for: 6-12 months ### "Great Software for Moving to the Cloud" September 28, 2023 4.0 Pros We find the system easy to use. We moved to Arlo from a multi spreadsheet fully manual operation to a much more automated solution in using Arlo. Cons We would like to increase the capabilities of the reporting function. It's good, but we have requirements that haven't been met by the system which mean manual intervention. Reason for choosing Arlo Training Management Software Ease of use and ability to have a level of customisation that fits our business operations Review Source GO Gemma O. Business Analyst Education Management Used the software for: 1-2 years ### "Arlo's reporting capabilities help us meet all our requirements. " August 26, 2020 5.0 Pros Arlo is very user friendly. Course templates and offerings are easily set up, customised and integrated with our website. Updates are in real time. All course details, registrations, communications can be easily managed within one system. As a Business Analyst the reporting capabilities are second to none. Reports are easily set up, customised and scheduled to meet all our requirements. The support team are also on hand to answer questions and queries quickly and effectively. Cons Arlo is missing a CRM tool, to truly integrate and track communication via email. Review Source AH Alice H. Projects Coordinator Used the software for: 2+ years ### "My non-profit uses Arlo for event management for our camps and training events. It is great!" October 2, 2017 5.0 Pros I really like the way they are always adding new features to the software. I love the integration with Xero and the simple processes for managing your events. As we do lots of different types of events, the flexibility to create your own fields & and reports is so helpful. The customer support is amazing, we have the email support package - which usually means someone from Asia emails you back a week later. No - at Arlo, New Zealand based staff answer the same day. They are really helpful with 'how to do this' queries - not just bug support. Cons The price - but I think that it does save on lots of admin time. It would be nice if it connected to Flo2Cash. Review Source VR Verified Reviewer Marketing Consultant Law Practice Used the software for: 6-12 months ### "Arlo have been very responsive and easy to work with for our needs - highly recommended!" July 24, 2018 5.0 reduced admin time which means less costly! Pros Ease of use and service. After initial training we were up and running and have had little need to make changes. The online knowledge base is very good. Cons I'd like to be able to easily chase late payments. I understand an upcoming release will include this feature. Review Source FP Frances P. Coordinator Education Management Used the software for: 2+ years ### "Intuitive, easy to use software platform" June 27, 2017 5.0 Pros Easy and intuitive to use - constantly being developed and upgraded Arlo is the best education management and student management software I have used and I've used quite a few packages! Cons There are still areas for development - but I've been in touch with Arlo and am told that they are developing these extra features - such as the ability to mark attendance by class and being able to change multiple sessions on an event at once, if a tutor changes - but we look forward to these updates making Arlo even better! Review Source JB Jean B. Operations Coordinator Used the software for: 1-2 years ### "User friendly, very convenient and caters all the requirements of what a booking system should have." September 6, 2017 5.0 Pros Able to pull out all the registrant details in one excel sheet, no need for me to click one by one or going back and forth just to see the details i'm looking for. Everything are pretty straight forward. Cons when sending payment links, it only shows the email subject e.g. "Payment of ORD 123", the course name is not included on the subject heading that sometimes registrant has to come back at me and ask what is it for, esp for those who couldn't remember about it. Im not sure if there's an option to change/edit it, will appreciate if you could show me how to do that :) Review Source GA Gabriel A. Staff Accountant Accounting Used the software for: 6-12 months ### "Reasons why class should not only be indoors" October 26, 2023 5.0 Pros The software is great as one with no skills can be able to use the software with no problems. Cons The need to use the internet sometimes is overwhelming when you are in an area with no internet access. Review Source Talk to a Capterra advisor for free and get results within 15 minutes.