# Arlo Training Management Software Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Arlo Training Management Software the right Registration solution for you? Explore 147 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/141006/Arlo-Training-Event-Software/reviews/ --- Arlo Training Management Software 4.7 (147) [View alternatives](https://www.capterra.com/p/141006/Arlo-Training-Event-Software/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated July 21st, 2026 # Reviews of Arlo Training Management Software Ease of use 4.6 Customer Service 4.6 ## Pros and Cons in Reviews Bill L Vice President of Sales and OperationsInformation Technology and Services, 2 - 10 employeesUsed the software for: More than 2 years. “What I liked most about Arlo Training Management Software was how it brought everything into one place—registrations, scheduling, and reporting—which made managing training sessions much more efficient and straightforward for our team.“ April 27, 2026 Bill L Vice President of Sales and OperationsInformation Technology and Services, 2 - 10 employeesUsed the software for: More than 2 years. “It didn’t offer much flexibility for customization, which made it difficult to fully align the look and feel with our branding and SEO requirements.“ April 27, 2026 Will B Short Course ManagerEducation Management, 11 - 50 employeesUsed the software for: I used a free trial. “Arlo is a very appealing software, particularly in the Shore Course Management Space (as a type of training) - where the training can be managed effectively from store front and sales right through to managing the learner/student experience.“ January 20, 2026 GM Gavin M DirectorEducation Management, 2 - 10 employeesUsed the software for: 1-2 years. “Didn't integrate too well into our website for front end use“ January 3, 2025 Fiona F IT ManagerEducation Management, 51 - 200 employeesUsed the software for: 6-12 months. “We have needed additional support, we have had meetings to support our growth plan, changes to our offerings and custom web development work done to the checkout to support and our customer success manager consistently hit it out of the park with the support given.“ July 30, 2025 TH Tamiz H Director of OperationsNon-Profit Organization Management, 2 - 10 employeesUsed the software for: More than 2 years. “Some of the options are not automated. If a registrant is not entered correctly, you have to delete and re-register them. “ September 14, 2023 SB Scott B Operations ManagerEducation Management, 2 - 10 employeesUsed the software for: 1-2 years. “Has a lot of features that meet our needs for offering private and public courses. “ July 30, 2025 AK Aaron K CEOManagement Consulting, 11 - 50 employeesUsed the software for: 1-2 years. “Their caching mechanism failed to load the widget on our page upon 1st view (had to refresh or go the page again for it to display), so likely lost 10-20% of visitor confused by blank page content.“ August 25, 2022 ## Showing most helpful reviews Showing 1-25 of 147 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Bill L. Vice President of Sales and Operations Information Technology and Services Used the software for: 2+ years ### "All in One CRM for Small Business" April 27, 2026 4.0 Overall, my experience with Arlo Training Management Software was positive in terms of managing training operations. It was effective for handling registrations, scheduling, and reporting in one centralized system, which helped streamline day-to-day processes. However, there were some limitations on the website side, particularly with design flexibility and customization options, which made it harder to fully tailor the platform to our branding and SEO needs. Despite that, it still provided solid core functionality for training management. Pros What I liked most about Arlo Training Management Software was how it brought everything into one place—registrations, scheduling, and reporting—which made managing training sessions much more efficient and straightforward for our team. Cons What I liked least about Arlo Training Management Software was the limitations in the built-in website design. It didn’t offer much flexibility for customization, which made it difficult to fully align the look and feel with our branding and SEO requirements. Alternatives considered [Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[Salesforce Platform](https://www.capterra.com/p/268338/App-Cloud/) Reason for choosing Arlo Training Management Software Costing and ability to offer all in one option. Switched from [Salesforce Platform](https://www.capterra.com/p/268338/App-Cloud/) Our company was sold and rebranded so we had to switch due to costs. Review Source AP Alex P. Data Analyst Non-Profit Organization Management Used the software for: 2+ years ### "Intuitive and simple to use" July 30, 2025 4.0 Arlo works well for our organisation in managing our provision of training. It is simple to use and does the basics well. It has been positive to see that Arlo are always looking to introduce new features and functionality to improve the product further! Pros Arlo is intuitive to use. It also provides a helpful home dashboard to allow you to take a quick pulse check of trends. I like the enhanced report functionality that has been introduced lately too. Cons Arlo suits our needs, however it would be helpful to have additional functionality such as formula fields on the contact. Additionally we utilise the Arlo-Salesforce connector and find that duplicate management is quite a manual process currently that requires admin work to maintain. Review Source Response from Arlo August 1, 2025 Hi Alex, thanks for the great review! Glad to hear Arlo is simple and easy for you to use. Great feedback on the formula fields, we will note that for the engineering team to look into. If you haven't already, be sure to mention it to your customer success manager too, so they can escalate it. Thanks for being an Arlo customer! The Arlo Team PS Patrick S. President Education Management Used the software for: 2+ years ### "The Other Side of the World" May 19, 2020 3.0 I really wanted this service to be what it claims to be. When you do get a live body on the phone they are great people. Just doesn't happen often. Pros We love the sales pitch and it does everything but only if all your software is derived from the Southern Hemisphere. Cons Customer support is so limited in hours NZD with no North American business time zone support. The language used hasn't been adapted to US English. The fact that they cannot integrate with QBO, Hubspot, or LMS's from North America. Nor can it address blended learning. Given the lack of connectivity to North American leading software service platforms the sales pitch of automating our processes did not materialize. Reason for choosing Arlo Training Management Software We wanted to automate processes. Review Source Response from Arlo August 6, 2020 Getting feedback from our customers is how we improve, so thanks for your review. Our two support teams based out of New Zealand and the UK provide business hours coverage across most of the world, but this does leave a small window in North America where neither team is available to pick up the phone. We're looking at ways to increase our support coverage. Many parts of Arlo can be customized to US English (such as all customer-facing content on your website, automated follow-up emails, and your registration and checkout forms). We're also constantly adding further flexibility to the system so reach out if you need any help configuring this on your platform. In regards to integrating with North American software, we're super excited to announce our Zapier integration which lets you connect Arlo to 1000's of other apps, including QuickBooks, Hubspot and LMSs. Check out www.arlo.co/zapier for more details. VR Verified Reviewer IT Manager Education Management Used the software for: 6-12 months ### "Great trianing management system, even better people! " July 30, 2025 5.0 The major pro Arlo has for it is its people. The support team, development staff and especially our customer success manager have been consistently exceptional. We have needed additional support, we have had meetings to support our growth plan, changes to our offerings and custom web development work done to the checkout to support and our customer success manager consistently hit it out of the park with the support given. Pros Arlos system functionality reliably delivers its core promises, our students can go in, check out and receive moodle access seamlessly. The stripe integration for payment processing works well, scheduling on arlo displays it on our website now without needing manual intervention reducing workload for the scheduling team and managing our teaching staff's schedule and course minimum/maximum student numbers is much easier. All of this works brilliantly Cons The API restiction on the backend can cause issues at time, having more reporting/custom reports build being possible in the system would be great and improving the teaching "offering email system" to include more complex courses woudl be brilliant Alternatives considered [CELCAT Timetabler](https://www.capterra.com/p/252097/CELCAT/)[Shopify](https://www.capterra.com/p/83891/Shopify/) Reason for choosing Arlo Training Management Software It was both checkout and scheduling/lecturer management piece that combined what we needed from both systems into one Review Source Response from Arlo August 1, 2025 Hi there, thanks so much for the great review! Thrilled to hear that Arlo is delivering value for your business and you feel the support is there when you need it. Great feedback about the API restriction, we will flag that in our product discussions. If you haven't already, please let your customer success manager know so they can raise it too. Thanks again for the kind words, and for being a great Arlo customer! cheers The Arlo Team Jan H. Business Support Manager Professional Training & Coaching Used the software for: 2+ years ### "So much better than our old system!" August 12, 2025 4.0 Overall pretty good. A bit clunky in parts, but I have developed workarounds. Very helpful support staff! Pros Love that everything is all in one place and that Arlo handles multiple time zones. also that our website is always up to date with what courses are available for registrations. Cons Would appreciate a few more options to tailor summary views of each course (being able to see which trainer is down to take each session from the course summary page seems like a no-brainer), and options to schedule admin tasks. Non-admin staff can't really do much. Review Source Response from Arlo August 13, 2025 Hi Jan, thanks for much for the lovely review! Glad to hear you're enjoying the platform, and good to hear that feedback - we'll relay that to the Engineering team to look at. Thanks again for being an Arlo customer! JH James H. Website Designer Internet Used the software for: 6-12 months ### "Software with super support" July 31, 2025 5.0 I built a website for a client who was an existing Arlo customer as they provide training courses for the trades. Usually, I stay away from projects that involve a third party app/software etc. However this was a referral from a friend and someone who I have partnered with a lot so I didn’t want to completely brush off the project. So I actually called Arlo support before accepting the project to discuss the process of getting it working on a website and from the moment I spoke to them I was very confident that the support was there and that they would guide me through the process. They did just that and after a couple of emails and Zoom calls, the software worked perfectly on the site and looks great! Pros From a design point of view I love seeing the different options available to display the courses. They are very easy to edit with simple code and I most love the feature that show live on a website if the house is full or almost full. Cons As I came at it as a web designer for my client who was using the Arlo software already, I had to get 30 day access twice so I could do what I needed and it didn’t work initially - I did then send an email and I then got access soon after on both occasions. Review Source NS Nigel S. Director of Community Education Education Management Used the software for: 2+ years ### "Arlo - the Very Best Training & Event Management Software (long time user)" July 30, 2025 5.0 Superb, seamless, always developing and improving and adding new features. Staff support is also genuine, intelligent and specific. Pros Ease of use, response to questions, lots of ability to self-service changes. It is the best "off the rack" software of any kind i have ever used. I have used it for around 9 years. Cons It truly suits our business needs exceptionally well. There has not been any cons of significance - I literally cannot think of any. Review Source Response from Arlo August 1, 2025 Hi Nigel, thanks so much for that great review! We're thrilled that you're happy with the software and that we're able to help you run your business more effectively - please always let us know if there's anything we can do to improve. cheers The Arlo Team SB Sophie B. Administration Coordinator Health, Wellness and Fitness Used the software for: 2+ years ### "Great overall experience" July 30, 2025 5.0 Pros Very intuitive software, easy to use. Customer support is amazing and is always able to help overall system queries as well as helping me build efficient reports. Integrates into Xero for easy payment processing. Cons Could improve on ability to customise especially the online course checkout page, and the new eLearning course creation Review Source Response from Arlo August 1, 2025 Hi Sophie, thanks for that great review! Glad to hear you're finding the software helpful, and we really appreciate that feedback on being able to customise the online checkout - keep an eye out for new developments coming soon on that. Thanks for being an Arlo customer! cheers The Arlo Team VR Verified Reviewer Director of Continuous Improvement Mining & Metals Used the software for: 6-12 months ### "We love Arlo!" July 30, 2025 5.0 Arlo has been helpful throughout the entire process. From onboarding to continual support for our administrators. Pros Arlo is great for scheduling and registering students! Our customers find the system very easy to use. Cons Wish we could register the same students in multiple training sessions from the back end for private courses. Review Source Response from Arlo August 3, 2025 Hi there, thanks so much for the great review! Always great to hear that the system is easy and enjoyable for users, and we really appreciate that feedback on being able to register students for multiple sessions on the back end - we'll see what we can do. Thanks for being a great Arlo customer! cheers The Arlo Team SB Scott B. Operations Manager Education Management Used the software for: 1-2 years ### "Operations Manager" July 30, 2025 4.0 Overall it is positive and I like the product road map and the feedback form. Seems like updates are happening based on feedback from clients. Pros Has a lot of features that meet our needs for offering private and public courses. Saves a lot of administration time and keeps all the information for our courses in one location! Cons I like the addition of the e-learning and look forward to some of the improvements in reporting on quiz results. Review Source Response from Arlo August 1, 2025 Hi Scott, thanks so much for leaving a review! Great to hear we're saving you time on admin, and we're absolutely keen to hear any product feedback you have so we can build that into our roadmap. Thanks again for the kind words, The Arlo Team MC Megan C. Training Coordinator Professional Training & Coaching Used the software for: 2+ years ### "Great Platform for businesses of any size" July 30, 2025 5.0 I've been using Arlo for 3 and a half years and I absolutely love it. I think the new update facade is slick and overall very easy to use. The support team at Arlo are also quick to attend to any issues we may have- an extremely high level of customer satisfaction. Pros the feasibility of the platform. extremely easy to manage recurring courses and private training courses. Great value for the level of accessibility. Cons Communications are sent to most customer's junk folder, which is not conducive to having an automated comms option. Review Source Response from Arlo August 1, 2025 Hi Megan, thanks so much for the kind review! Great to hear you're happy with the ease of use and functionality of the platform, and thanks for flagging that email deliverability issue, we will ask the engineering team to investigate. Thanks for being an Arlo customer! cheers The Arlo Team JA June A. Group Training Manager Non-Profit Organization Management Used the software for: 2+ years ### "Arlo feedback" November 13, 2024 4.0 The platform is good but to be honest the customer service/help over the last year to two years has gone down hill. Most times no replies or delayed replies or us having chase customer service. Pros Most parts are easy to use and can mostly find what you are looking for and easily feeds into our website. Cons That there is certain reporting that we can't do and have to pay extra to adapt some email templates. Review Source VR Verified Reviewer Administrative Assistant Health, Wellness and Fitness Used the software for: 6-12 months ### "Tricky to set up, but fantastic once it's rolling" September 23, 2023 5.0 Pros I've worked with multiple big software programs designed to run programs/businesses, and \[sensitive content hidden\] is easily the best I've ever encountered. It's versatile and easily customizable, and the reporting functions are exceptional.Overall, it's fairly user friendly, and if you get stuck, the articles in the help section are consistently well-written, organized, and current. The tech support is also top-notch, but I've found I rarely need to contact them because I can generally find everything I need in the Help content. Cons The initial setup is really complicated, particularly for our course model, which can have multiple variations for the same course content. This variability requires us to maintain separate templates for relatively minor differences (e.g. the same course offered in one long session vs. two short sessions).It's only available in English. Some of our workshops are conducted in Spanish. We can input Spanish in a lot of fields, but the software framework itself has no language options, so hard-coded fields, buttons, etc. are in English can can't be changed. Review Source TH Tamiz H. Director of Operations Non-Profit Organization Management Used the software for: 2+ years ### "Easy to use product" September 14, 2023 5.0 This is helping us stay together with our nationwide trainers Pros Ease of use after set up is very valuable. Cons Some of the options are not automated. If a registrant is not entered correctly, you have to delete and re-register them. Wastes some time to do it that way. Reason for choosing Arlo Training Management Software It was already here when I started working here Review Source AG Amanda G. Managing Director Health, Wellness and Fitness Used the software for: 2+ years ### "Time saving and streamlining" September 15, 2023 5.0 Streamlined our manual system, reducing mistakes. Pros Love that everything about a registrant can be found in the one place. Cons Unfortunately it doesn't highlight possible duplicates contacts unless searched for.Doesn't allow to add credit card fees to purchase. Reason for choosing Arlo Training Management Software Was able to reflect training bookings rather than corporate event management. Review Source VR Verified Reviewer IT Manager Management Consulting Used the software for: 2+ years ### "A solid choice" September 21, 2023 4.0 Pros Fast easy implementation of a basic EMS for your virtual training! Great Wordpress integration.Top-notch customer support. Cons Lacks per session notifications.Lacks advanced registration form customizations. Cannot readily support tiered pricing, e.g.Backend UI switches themes depending on page. Not functionally relevant, but makes it feel clunky, not unified, not sleek. Review Source TK Teleah K. Training Co-Ordinator Education Management Used the software for: 2+ years ### "Arlo" September 21, 2023 5.0 Pros Ease of use when scheduling courses for trainers.I like that it has schedule conflict when trainers or courses are being duble booked Cons When creating contact profiles it would be good to be able to add in manually some nationalities Review Source JE Jay E. Senior Drupal Developer Museums and Institutions Used the software for: 2+ years ### "Three plus years in Arlo and quite pleased" September 28, 2023 5.0 Pros For staff, it's a simple training exercise to get users self sufficient at day-to-day tasks. For end users, transactions are seamless, fast and accurate. Integrations to payment processors are baked in and ready to go. Cons I think the auth and public api could be more inline with modern decoupled systems by providing flat, json endpoints that can easily be consumed by cms front ends, other apps Review Source CF Chelsey F. Operations Onboarding Trainer Logistics and Supply Chain Used the software for: Less than 6 months ### "Arlo helped us streamline our processes" September 29, 2023 4.0 Pros The integration with zoom was exactly what we were looking for. We needed a quick and efficient way to create 30+ zoom invitations on a bi-weekly basis. This gave us all that we were looking for. Cons There are a lot of things in Arlo that aren't easily hidden to make it more user friendly on the admin side. Our use case was free courses for our internal company training and everything always had a price listed near(changed to zeros since it was free) it which can be confusing to an admin new to the system. Alternatives considered [Cvent Event Management](https://www.capterra.com/p/26318/Cvent-Event-Management/) Review Source FQ Fiona Q. Communications Manager Events Services Used the software for: 2+ years ### "Seamless integration" July 30, 2019 5.0 Pros Arlo is intuitive and user-friendly. I have no hesitation in recommending this product having spent almost two years enjoying this system. The support that Arlo provides is second to none. Cons I have no gripes, therefore unable to think of anything that I liked least about the software. Review Source Response from Arlo August 29, 2019 Thank you Fiona - We really appreciate the review and it's a pleasure having you onboard! Our team work hard to make Arlo as intuitive and user-friendly as possible. It, therefore, means a lot to hear our work makes a difference to you. Please reach out if there is anything else we can do. BK Bridget K. Director Education Management Used the software for: 2+ years ### "Great Software for Short Course Provider" March 31, 2017 5.0 For the past five years, I have used Arlo to help me organize an Adult Community Education Programme which attracted 1100 enrolments and delivered around 110 courses each year. I found the Arlo software was brilliant it reduced administration time significantly. Features I especially liked were the facility for students to pay for courses by credit card and automated receipts, course directions and course reminders. I found it easy to insert text and photos onto my website which was fantastic. A very important plus was that the help desk responded quickly when I needed to ask a question. My business is closing now - this is the only reason I am ceasing to use Arlo. I highly recommend Arlo to other education providers. Pros It reduced my administration time significantly. Cons It would have been good if I could have inserted videos. I was on the "Basic" plan. Not sure if other plans have this functionality. Review Source VR Verified Reviewer Marketing Consultant Law Practice Used the software for: 6-12 months ### "Arlo have been very responsive and easy to work with for our needs - highly recommended!" July 24, 2018 5.0 reduced admin time which means less costly! Pros Ease of use and service. After initial training we were up and running and have had little need to make changes. The online knowledge base is very good. Cons I'd like to be able to easily chase late payments. I understand an upcoming release will include this feature. Review Source FP Frances P. Coordinator Education Management Used the software for: 2+ years ### "Intuitive, easy to use software platform" June 27, 2017 5.0 Pros Easy and intuitive to use - constantly being developed and upgraded Arlo is the best education management and student management software I have used and I've used quite a few packages! Cons There are still areas for development - but I've been in touch with Arlo and am told that they are developing these extra features - such as the ability to mark attendance by class and being able to change multiple sessions on an event at once, if a tutor changes - but we look forward to these updates making Arlo even better! Review Source JB Jean B. Operations Coordinator Used the software for: 1-2 years ### "User friendly, very convenient and caters all the requirements of what a booking system should have." September 6, 2017 5.0 Pros Able to pull out all the registrant details in one excel sheet, no need for me to click one by one or going back and forth just to see the details i'm looking for. Everything are pretty straight forward. Cons when sending payment links, it only shows the email subject e.g. "Payment of ORD 123", the course name is not included on the subject heading that sometimes registrant has to come back at me and ask what is it for, esp for those who couldn't remember about it. Im not sure if there's an option to change/edit it, will appreciate if you could show me how to do that :) Review Source GA Gabriel A. Staff Accountant Accounting Used the software for: 6-12 months ### "Reasons why class should not only be indoors" October 26, 2023 5.0 Pros The software is great as one with no skills can be able to use the software with no problems. Cons The need to use the internet sometimes is overwhelming when you are in an area with no internet access. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.