# Page 2 | Arlo Training Management Software Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Arlo Training Management Software the right Registration solution for you? Explore 147 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/141006/Arlo-Training-Event-Software/reviews --- Arlo Training Management Software 4.7 (147) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 2nd, 2026 # Page 2 - Reviews of Arlo Training Management Software ## Showing most helpful reviews Showing 26-50 of 147 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use MC Megan C. Training Coordinator Professional Training & Coaching Used the software for: 2+ years ### "Great Platform for businesses of any size" July 30, 2025 5.0 I've been using Arlo for 3 and a half years and I absolutely love it. I think the new update facade is slick and overall very easy to use. The support team at Arlo are also quick to attend to any issues we may have- an extremely high level of customer satisfaction. Pros the feasibility of the platform. extremely easy to manage recurring courses and private training courses. Great value for the level of accessibility. Cons Communications are sent to most customer's junk folder, which is not conducive to having an automated comms option. Review Source Response from Arlo August 1, 2025 Hi Megan, thanks so much for the kind review! Great to hear you're happy with the ease of use and functionality of the platform, and thanks for flagging that email deliverability issue, we will ask the engineering team to investigate. Thanks for being an Arlo customer! cheers The Arlo Team SB Scott B. Operations Manager Education Management Used the software for: 1-2 years ### "Operations Manager" July 30, 2025 4.0 Overall it is positive and I like the product road map and the feedback form. Seems like updates are happening based on feedback from clients. Pros Has a lot of features that meet our needs for offering private and public courses. Saves a lot of administration time and keeps all the information for our courses in one location! Cons I like the addition of the e-learning and look forward to some of the improvements in reporting on quiz results. Review Source Response from Arlo August 1, 2025 Hi Scott, thanks so much for leaving a review! Great to hear we're saving you time on admin, and we're absolutely keen to hear any product feedback you have so we can build that into our roadmap. Thanks again for the kind words, The Arlo Team KB Kam B. Private Training Manager Events Services Used the software for: 1-2 years ### "Review of Arlo" July 30, 2025 4.0 It's good - best software we have used so far and we have been through a few different options. I like it. Pros Ease of use, nice layout, easy to register participants and send out certs - the certs are one of the best features. Cons Invoicing is too simple, it needs to be able to add units, ie 4 x $100 = $400 rather than me having to do the math Review Source Response from Arlo August 3, 2025 Hi Kam, thanks so much for the positive review and that feedback. Good to know about your requirement for the invoicing calculations, we will raise that with the product team and see what we can do. Thanks for being an Arlo customer! cheers The Arlo Team Edward K. App Integration Specialist Computer Software Used the software for: 2+ years ### "Very strong training management software" July 30, 2025 5.0 All positive. Like any product, there are parts that could be improved, but overall we're happy with our decision. Pros Arlo is the perfect app for managing a training business. We reviewed multiple options and settled on Arlo as the best for our needs. It's proved an excellent choice, and is extremely comprehensive. The WordPress integration is a great addition, allowing us to present our courses on our website very easily. Cons The API is dated, but still functional. It would be nice to have autocomplete on the search function. Review Source Response from Arlo August 1, 2025 Hi Edward, thanks so much for the great review! Good to hear that feedback about the API, if you haven't already be sure to raise that with your customer success manager so it can be escalated in our product discussion. Thanks again for kind words and thanks for being an Arlo customer! cheers The Team at Arlo CS Craig S. Manager of Technology and Innovation Education Management Used the software for: 2+ years ### "Arlo is a valuable tool in our project ecosystem" November 11, 2024 5.0 Very good, we really value Arlo and have recommended it to others. Pros The amount of information we can present to our users, and our internal team, about workshops is terrific. Also, the integration with Moodle was a must and works really well. Cons Some quirks regarding the maximum number of exports of users for reports, and we'd like more flexibility and logic controls regarding the registration process (for example, if a user selects an option when registering, a certain registration path would open up for them according to internal logic). Alternatives considered [Cvent Event Management](https://www.capterra.com/p/26318/Cvent-Event-Management/) Reason for choosing Arlo Training Management Software It offered more flexibility for our needs, Moodle integration and a better price point. Review Source Response from Arlo November 12, 2024 Hi Craig, thank you so much for taking the time to leave us a review, most appreciated. We've got some really exciting enhancements coming to the platform soon, can't wait for you to try them out! GM Gavin M. Director Education Management Used the software for: 1-2 years ### "Review of CRM" January 3, 2025 5.0 Great customer service and very good CRM to use for the operational side of your business. Pros Great CRM to use particular for the operational side of your business, Cons Didn't integrate too well into our website for front end use Switched from [Capsule](https://www.capterra.com/p/124041/Capsule/) The old CRM system did not suit our kind of business. Review Source Response from Arlo January 6, 2025 Thanks so much for that wonderful feedback! We've got a bunch of new developments and features in the pipeline this year to make Arlo even better and we're always keen to hear suggestions from our customers about what we can improve - thanks again for your support! JH Jerry H. Manager Aviation & Aerospace Used the software for: I used a free trial ### "Arlo 2.0 people friendly " March 20, 2025 5.0 It just made registration And streamlining much easier by automation Pros I liked how it automated the process it made the registration part people friendly Cons It couldn't of been more step by step and people friendly Review Source SD Samantha D. Head of Academy Information Technology and Services Used the software for: 2+ years ### "Arlo review" December 20, 2024 5.0 Pros Captures all our data and integrates well with our website. Cons The constant need for MFA, the remember me doesn't seem to work Review Source HC Holly C. Co-Owner E-Learning Used the software for: 2+ years ### "Best choice we ever made." October 3, 2023 5.0 Our business grew exponentially in the first year with Arlo. It was a huge improvement from a professional standpoint (customers noticed how much more "legit" our business looked compared to competitors) and a huge improvement in terms of managing the logistics of running a training business. I love that it's designed for exactly what we do - running a training business - and therefore I don't feel like I'm fighting software to make it work for us. It works for us because it's designed for us. Pros Arlo has made scaling our business possible without feeling like we're "dropping the ball" anywhere. We were able to bring on new instructors, and the instructors can manage their classes directly in the Arlo app from their smartphones. This has been a game changer for us. Cons I do wish there was a way to make automatic purchasing of gift certificates possible, but at the moment we are working around this just fine with manually generated discount codes since it is not a high-volume area of our business. Switched from [WooCommerce](https://www.capterra.com/p/225601/WooCommerce/) We were previously using a WooCommerce online store to sell tickets to our workshops, and this was very hard to manage and keep track of class attendees and registration changes. It was a lot of manual, time consuming work, and easy to make mistakes because of that. Review Source KA Karen A. CEO Computer Software Used the software for: 1-2 years ### "Has the potential to be great, but useability issues get in the way" July 7, 2020 4.0 Arlo is a very powerful platform, if you have a lot of time and personnel dedicated to managing it. They are really nice people, and provide great support. Unfortunately, it was just too complicated and time consuming for us to use and lacked some really basic useability features we expected from class registration software. Pros Arlo has a ton a great features for event management and registration. Really liked the back-end planning features for administering venue & catering details and instructor notifications. And the front-end class listing & registration page looked really slick. And their customer support is really great, both online and in person. For a company with a lot of time to dedicate to learning the system and administering it on a daily basis, it is a very powerful platform. Cons Arlo is very time consuming to get set up and to administer. There are so many steps required for just basic things like adding a new class, and so many options to click through that it is very unweildy. And it is missing some really basic functions, like sending a notification to the administrator if someone cancels their registration, or allowing customization of the event email notifications that get sent out. And when we first signed up for the platform, we were promised that the ability to charge deposits for a class (which is very important for us) was under development and would be available very soon, but a year and a half later that feature was still nowhere to be found. After months of trying to make Arlo work for us, we finally had to switch to a different platform. Alternatives considered [Regpack](https://www.capterra.com/p/124427/Regpack/) Switched from [RegFox](https://www.capterra.com/p/91029/RegFox/) We were looking for a more complete event management system instead of just a registration system. Review Source Response from Arlo August 6, 2020 We appreciate the review and are sorry to hear Arlo didn't turn out to be the right system for you. As you mentioned, Arlo is a very powerful platform that's built to manage all the moving parts of a training operation, but does take some getting used to. That's why each of our customers gets a dedicated success manager and 1-on-1 training to make sure you're confident with the system before you go live. Capturing partial payments, such as a deposit at checkout, was released a few months ago. We're sorry we didn't get this out in time for you. Customizing the automated email to match your branding is also something that we have just released. We're now working on giving you more control over the contents of these emails. Again we appreciate your feedback and are sorry to see you go. We wish you and your training business well. HC Helen C. Programme Coordinator Education Management Used the software for: 2+ years ### "Arlo for Training Providers for a School-Based Community Education Enterprise" June 29, 2022 5.0 We have found Arlo relatively easy to implement and in the 11 years I have been using it, new features have been added to improve functionality. Also, we constantly find new ways of using existing features to support improved business operations. We find the Arlo Support Team fantastic to deal with. Pros Highly customisable and there is nearly always a workaround if functionality doesn't match our business needs. The development team is responsive and engage with users and administrators to assess future development direction. Their tools for capturing user feedback and rating the popularity of potential developments are excellent. Their help systems are comprehensive, current, and easy-to-use. Cons Our enterprise offers mostly multi-session courses (often with as many as 40 face-to-face classes for a single course). Students on these classes sometimes move between different courses during the term. We have not been able to capture these movements and changes in student status as accurately as we like within Arlo, so these scenarios are supported by a paper-based system. Review Source VR Verified Reviewer Administrative Assistant Health, Wellness and Fitness Used the software for: 6-12 months ### "Tricky to set up, but fantastic once it's rolling" September 23, 2023 5.0 Pros I've worked with multiple big software programs designed to run programs/businesses, and \[sensitive content hidden\] is easily the best I've ever encountered. It's versatile and easily customizable, and the reporting functions are exceptional.Overall, it's fairly user friendly, and if you get stuck, the articles in the help section are consistently well-written, organized, and current. The tech support is also top-notch, but I've found I rarely need to contact them because I can generally find everything I need in the Help content. Cons The initial setup is really complicated, particularly for our course model, which can have multiple variations for the same course content. This variability requires us to maintain separate templates for relatively minor differences (e.g. the same course offered in one long session vs. two short sessions).It's only available in English. Some of our workshops are conducted in Spanish. We can input Spanish in a lot of fields, but the software framework itself has no language options, so hard-coded fields, buttons, etc. are in English can can't be changed. Review Source Vivian B. Training Coordinator Renewables & Environment Used the software for: 2+ years ### "Great value for money & a versatile tool" August 29, 2019 5.0 Arlo really makes our life easier, we use it to manage all our paid training courses and also track attendance of participants of other events. Arlo is quite easy to understand, it doesn't take long to explain it to new staff members and has intuitive handling. The articles on the support page are great, I find it very easy to follow the instructions and discover new features of the software. Their customer service is also great, the support team is very quick and so far could solve all our problems. Pros I like most that the build-up and functions are really thought through. They try to accommodate different types of training and mostly find a good balance between pre-set processes and possibilities for customisation. Compared to other LMS (which I haven't used but checked their functions and pricing..) Arlo offers less functions in one but you can add various integrations, e.g. your own accounting software. That makes it easy also for smaller training providers to get started with software and making life easier without having to commit to a full-service LMS. Cons For many functions (e.g. newsletter tool, online training) you need to buy third party software and use integrations. As described in the pros, it is great to start with Arlo without major committment but after a while you want to use more and more features, like newsletters or webinars but you have to use different provider for every single funtion. It is okay because many are probably using Mailchimp or somethinga nyway which integrates with Arlo but it would be great if Arlo could offer it, I get annoyed by having so many different logins and having to get used to all the different softwares. Review Source SD Scott D. President Education Management Used the software for: 6-12 months ### "Automate manual processes. " September 21, 2023 5.0 Overall the experience has been positive. There was a lot of leg work that went into getting everything set up on the front end (will have that will any platform) but once we get everything established, it has required minimal effort. Pros Arlo provided excellent pre and post sale support. The platform is easy to use (very little technical expertise required) and all of the tools have greatly reduced the manual work associated with processing registrations and communicating with class attendees. Cons There are still a couple of areas where it seems UK spelling is not able to be changed. Some of the fields on the course templates would be better if they could be modified for each class that is build off of the template. Currently some of the fields will cascade changes across all the existing classes if you make a change. Some of the "flag" for "Confirmed" classes would be more beneficial if they showed up on the main page rather than having to wait to see if a call is confirmed until you click on the specific session. Finally, we have issues with trying to share classes via social media (LinkedIn) and getting them to render properly. Reason for choosing Arlo Training Management Software Price, support, website tools, and billing integrations. Review Source TH Tamiz H. Director of Operations Non-Profit Organization Management Used the software for: 2+ years ### "Easy to use product" September 14, 2023 5.0 This is helping us stay together with our nationwide trainers Pros Ease of use after set up is very valuable. Cons Some of the options are not automated. If a registrant is not entered correctly, you have to delete and re-register them. Wastes some time to do it that way. Reason for choosing Arlo Training Management Software It was already here when I started working here Review Source AW Allison W. Office Administrator Education Management Used the software for: 6-12 months ### "Arlo Review" September 11, 2019 5.0 Our office loves it and our presenters enjoy the ability to see what their courses look like leading up to the event date. Arlo has become the staple and all encompassing resource for our course management. Pros One of the biggest positives when it comes to the Arlo software is the automated features. Our office used to spend a lot of extra time communicating small details and follow through just to make sure information was shared with our registrants at the proper moments. Thankfully with things like a wait list with a programmed process we do not have to keep track of those details manually. Cons Perhaps it's just a beginning phase, and not even a negative "least" explanation but my least favorite aspect about Arlo is in regards to all of the features we have yet to utilize and set up. It provides excitement but when the start up is in the process and even a few months later, we are still constantly figure out new (awesome) things to implement. Reason for choosing Arlo Training Management Software My boss was the one that did the research and made the decision. Switched from [Learning Stream](https://www.capterra.com/p/6260/LearningStream/) Our previous product limited our ability to house all of the information we wanted/needed. We were forced to keep additional excel documents which led to multiple sources needing updated. In turn, that leads to the likelihood of more errors and miscommunication. Review Source Response from Arlo December 13, 2019 Thanks for the fantastic review, Allie! It's great to hear that Arlo's automated features save your team so much time and that your presenters enjoy the ability to view their upcoming courses via the mobile app. Do reach out if there is anything we can do to help. JJ Jessica J. People & Culture Coordinator Hospitality Used the software for: 1-2 years ### "Automation and manual task saver" September 21, 2023 5.0 Pros Automation, simplicity moving around the site, ease of use for others registering. Live calendar with instant updates. Ability to brand. Cons Unable to schedule resent of the course instructions with the reminder. Not being able to see registration made on behalf of others (manager registers their team, they cannot see who they have registered, or manage on behalf of) Review Source VR Verified Reviewer CEO Management Consulting Used the software for: 1-2 years ### "worst decision I ever made" August 25, 2022 2.0 Technical implementation is handled from Australia/New Zealand, and they refuse to meet at a time convenient for US. Total waterfall implementation with many (missed) handoffs of info, and back-and-forth about fixing issues. Once implemented, we found it to be very clunky, rarely works, and doesn't integrated easily with other tools even through zapier. Total garbage. We are now 18 months in and will be switching away from this horrible decision as soon as possible. Pros I liked the promise of integration and ease of use... but it was a lie. Cons We paid nearly $10,000 and implementation took nearly 9 months! Once implemented, they hardcoded the text to be a font that didn't match our site, and refused to change it. Their caching mechanism failed to load the widget on our page upon 1st view (had to refresh or go the page again for it to display), so likely lost 10-20% of visitor confused by blank page content. Reason for choosing Arlo Training Management Software smoke and mirrors from sales process. Review Source AG Amanda G. Managing Director Health, Wellness and Fitness Used the software for: 2+ years ### "Time saving and streamlining" September 15, 2023 5.0 Streamlined our manual system, reducing mistakes. Pros Love that everything about a registrant can be found in the one place. Cons Unfortunately it doesn't highlight possible duplicates contacts unless searched for.Doesn't allow to add credit card fees to purchase. Reason for choosing Arlo Training Management Software Was able to reflect training bookings rather than corporate event management. Review Source VR Verified Reviewer IT Manager Management Consulting Used the software for: 2+ years ### "A solid choice" September 21, 2023 4.0 Pros Fast easy implementation of a basic EMS for your virtual training! Great Wordpress integration.Top-notch customer support. Cons Lacks per session notifications.Lacks advanced registration form customizations. Cannot readily support tiered pricing, e.g.Backend UI switches themes depending on page. Not functionally relevant, but makes it feel clunky, not unified, not sleek. Review Source JM Jeffrey M. owner Education Management Used the software for: Less than 6 months ### "Training is Insufficient. " February 12, 2021 4.0 When I get someone they are great! However the onboarding has been a nightmare. It has been an almost entirely self study and self learning experience. I paid for premium set up and since asked to purchase 6 additional hours to help set this up with NO response. Here in the US the time difference has been a MAJOR set back causing concerns when the site goes live. Pros Seems very powerful. But the set up is too difficult to know. I like the idea of managing all my users. Cons Integration was over sold. I teach mostly webinars and self study courses. The Arlo software claims of intergradation with Moodle, GoToWebinar and Zoom sold me. Turns out none of these work well. I am left manually entering and transferring information with both Zoom and GoToWebinar. Theses platforms don't integrate with any real benefit. Moodle required me to hire a third party to install and manage the plug in. After spending almost $14K with Arlo set up I was still hit with another $1k for Moodle! Reason for choosing Arlo Training Management Software Integration was the primary purpose. Course catalog was second. Set up help was third. So far 2 out of 3 have been below expectations. Review Source Response from Arlo August 4, 2021 Hi Jeffrey, thank you for your honest review. We've looked over our logs and agree that your onboarding experience was not satisfactory. Please accept our apologies. You joined us at a time where we were experiencing unprecedented growth and we didn't have enough staff to deal with it. Since then, we've hired additional support, onboarding, and website integration staff across our three offices (APAC, United Kingdom, and North America) to support customers in any time zone. We're also planning to launch the next generation of our Zoom integration this quarter, which includes support for unique Zoom registration links and attendance synchronization back into Arlo. This should eliminate any remaining manual processes. Thanks for sticking with us! TK Teleah K. Training Co-Ordinator Education Management Used the software for: 2+ years ### "Arlo" September 21, 2023 5.0 Pros Ease of use when scheduling courses for trainers.I like that it has schedule conflict when trainers or courses are being duble booked Cons When creating contact profiles it would be good to be able to add in manually some nationalities Review Source DY David Y. Training Manager Accounting Used the software for: 2+ years ### "Big leap forward" September 21, 2023 5.0 Lots of help to implement, very easy to use, and can integrate with lots of products Pros We changed to using Arlo as it automated a raft of manual processes and improved our visibility of how courses were working Cons Nothing it provides everything that we need. I can't fault it. Reason for choosing Arlo Training Management Software Yes - looked at a variety of software packages Review Source Jade B. Implementation Manager Accounting Used the software for: 1-2 years ### "The best event management software" October 9, 2017 5.0 Using arlo has meant that we've consolidated all of our payment methods into one platform, eliminated multiple spreadsheets recording attendees and also eliminated the possibility for human error at our end - if someone isn't registered for an event, they didn't register, it's not that they emailed us and didn't make it to the spreadsheet! Pros The best things are the payment platform, the app for my mobile when I am at an event - so easy to record attendance or grab an attendees number to check in on them if they haven't arrived. Arlo has eliminated human error at our end - now we know if a registration is wrong that it was entered incorrectly by the client, not someone at our end! Cons We used to use quite a complicated discount structure for multiple attendees, this has been hard to translate into arlo, but we have identified a work around - it just took a bit of time to implement. Review Source Raul Antonio Z. Graduate Music Used the software for: I used a free trial ### "The definitive solution for successful training management" October 17, 2023 5.0 With this platform, we can now organize our course schedule with ease. The intuitive and easy-to-use interface allows us to create and manage instructor-led, online and blended courses efficiently. Additionally, its integration with e-commerce and marketing tools has helped us boost sales and promote our courses effectively. Pros I like the ability to organize and sell courses efficiently. Before using this platform I was dealing with messy spreadsheets and we had to manually enter data which was very tedious and error prone. Cons We experienced problems with its caching mechanism. Sometimes when visiting our page for the first time, the widget on this platform would not load correctly and we would have to refresh the page or visit it again for it to display correctly. This caused confusion and we may have lost 10-20% of visitors due to this technical difficulty. Review Source Talk to a Capterra advisor for free and get results within 15 minutes.