# Page 3 | Arlo Training Management Software Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is Arlo Training Management Software the right Registration solution for you? Explore 147 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/141006/Arlo-Training-Event-Software/reviews

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Arlo Training Management Software

4.7 (147)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 2nd, 2026

# Page 3 - Reviews of Arlo Training Management Software

## Showing most helpful reviews

Showing 51-75 of 147 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Khumbudzo Amanda D.  
Junior Project Manager  
Education Management  
Used the software for: 2+ years

### "Arlo review"

August 21, 2019

5.0

Pros

It is user friendly and has a lot of features

Cons

It does not send out calendar reminders automatically to presenters and administrators

Review Source

Response from Arlo

August 23, 2019

Thanks for the review! You're correct, Arlo automatically sends reminder emails to registrants in the lead-up to a course. The same like-for-like feature isn't available for presenters and administrators, but you do have a few options. For example, the 'Event Registrants' report can automatically be sent to presenters X days before the course and the dedicated mobile app for presenters shows their upcoming training. Reach out to our team at support@arlo.co and we'll help define the best solution.

JE

Jay E.  
Senior Drupal Developer  
Museums and Institutions  
Used the software for: 2+ years

### "Three plus years in Arlo and quite pleased"

September 28, 2023

5.0

Pros

For staff, it's a simple training exercise to get users self sufficient at day-to-day tasks. For end users, transactions are seamless, fast and accurate. Integrations to payment processors are baked in and ready to go.

Cons

I think the auth and public api could be more inline with modern decoupled systems by providing flat, json endpoints that can easily be consumed by cms front ends, other apps

Review Source

RR

Richard R.  
Training Administrator  
Environmental Services  
Used the software for: 2+ years

### "Arlo Event Management Software is Great!"

September 29, 2020

5.0

The Arlo software is great but we have not integrated it with some of our other internal software used for accounting within the business. This means we have a bit more manual work to ensure the flexibility and changes of Arlo are feedback in to the systems. This process really shows up how the other software lags behind Arlo!

Pros

It is easy and straightforward to use and continues to evolve and develop more and more functionality! It does exactly what we want and we can change things in there easily to suit our needs.

Cons

It was not previously integrated with our website but we have since changed over to an Arlo website which has made this so much easier and the new website looks much better too!

Review Source

Steph F.  
Commercial Manager  
Construction  
Used the software for: 6-12 months

### "Great system, easy to use and constantly being updated to suit users needs"

April 18, 2019

5.0

Amazing, I was worried that because we were in the UK and it is a NZ company that we may struggle to communicate due to the time difference, but that hasn't been a problem and its even better now that Jerrod is over in the UK, not that I've needed to contact him regarding anything recently as Arlo has been working perfectly for us.

Pros

It is so easy to use and navigate around, it makes invoicing easier and saves so much time when it comes to sending joining instructions to our customers as Arlo does it for you!

Cons

It is a little pricey, but having said that if we hadn't chosen Arlo we would have potentially needed 2 systems to do what we can do on 1 now.

Review Source

Response from Arlo

August 23, 2019

Thanks Steph! It's great that Arlo saves your team so much time. That's why we do what we do, and why training providers keep signing up. We're loving being able to offer our customers round-the-clock support from our NZ and UK teams.

VK

Vandana K.  
Business Admin  
Automotive  
Used the software for: 6-12 months

### "Easy to use TMS"

September 22, 2023

5.0

Pros

They can track their events and attendees online and mark attendees on the day

Cons

Nothing much to point at that is disliked

Switched from

[Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)

Wanted something comprehensive to maintain everything related to training under one umbrella

Review Source

Sue K.  
20/20 Trust Programme Manager  
  
Used the software for: 2+ years

### "I find the platform and service from the customer support team second to none."

March 12, 2018

5.0

The ability to train delivery partners quickly and efficiently.

Pros

Scheduling of courses is extremely quick due to using templates. It's an easy platform to train others how to use, I often Skype our partners and share my screen.

Cons

There's not much to not like, in fact I haven't any real issues at all. I occasionally find running reports a little frustrating but I'd say that's a 'user' issue rather than platform issue.

Review Source

CF

Chelsey F.  
Operations Onboarding Trainer  
Logistics and Supply Chain  
Used the software for: Less than 6 months

### "Arlo helped us streamline our processes"

September 29, 2023

4.0

Pros

The integration with zoom was exactly what we were looking for. We needed a quick and efficient way to create 30+ zoom invitations on a bi-weekly basis. This gave us all that we were looking for.

Cons

There are a lot of things in Arlo that aren't easily hidden to make it more user friendly on the admin side. Our use case was free courses for our internal company training and everything always had a price listed near(changed to zeros since it was free) it which can be confusing to an admin new to the system.

Alternatives considered

[Cvent Event Management](https://www.capterra.com/p/26318/Cvent-Event-Management/)

Review Source

EW

Eve W.  
First Aid & Health Administrator  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Easy to learn, fast help when needed & efficient for clients"

September 28, 2017

4.0

I save a lot of time with this product, it looks professional for our clients and shows information and data clearly.

Pros

How easy it is to use as an administrator, if I have a more technologically challenged client it is easy to walk them through the process of booking, and if they do not want to it is super fast for me to book for them! I find the send payment link option really helpful and saves me admin time.

Cons

I wish there was more flexibility in the automated email system and being able to alter what goes to the client. Not so much the content of the email but the ability to automatically stop the email from sending once the client has taken the steps the email asks them to do.

Review Source

Response from Arlo

September 10, 2019

It's fantastic to hear that Arlo is saving you so much time, that is what we are all about! More control and flexibility around the automated emails is something we have on our product road map. If you have any suggestions or questions regarding this, please reach out to our support team and they will be happy to help.

FQ

Fiona Q.  
Communications Manager  
Events Services  
Used the software for: 2+ years

### "Seamless integration"

July 30, 2019

5.0

Pros

Arlo is intuitive and user-friendly. I have no hesitation in recommending this product having spent almost two years enjoying this system. The support that Arlo provides is second to none.

Cons

I have no gripes, therefore unable to think of anything that I liked least about the software.

Review Source

Response from Arlo

August 29, 2019

Thank you Fiona - We really appreciate the review and it's a pleasure having you onboard! Our team work hard to make Arlo as intuitive and user-friendly as possible. It, therefore, means a lot to hear our work makes a difference to you. Please reach out if there is anything else we can do.

Nicole N.  
Sales Support Specialist/Training Coordinator  
Computer Software  
Used the software for: 6-12 months

### "From the start, Arlo has been so easy to learn, understand, implement, and use. "

July 23, 2018

5.0

Pros

Arlo's ease of use has really made my day-to-day job easier. From the get go, we've been supported and our support questions have been answered in a timely and supportive manner. Arlo is the best LMS system that I've used for external training. I wouldn't hesitate to suggest using Arlo for any company if they value their employees' time. Thanks, Arlo!

Cons

There are some limitations to Arlo, but none that are deal breakers. They are really just minor things, but I'm sure that if my company had a higher tiered contract/support, those limitations would not be an issue.

Review Source

TM

Tania M.  
Associate Director  
Education Management  
Used the software for: 2+ years

### "Course management made easy"

August 21, 2019

4.0

Overall this software meets our needs to manage over 400 courses and 8000 customers annually.

Pros

Arlo is so easy to use. The dashboard is always open to see what we are doing at all times. The mobile app is super handy for checking on things from off site. The automated communication feature save time and improve the professionalism.

Cons

I would like to see more functionally and customization around reporting on the Dashboard eg year on year comparisons. Also graphing options in the reporting. Reports into Excel do not also facilitate working with the data because of merge cells and extra co

Reason for choosing Arlo Training Management Software

Local product

Review Source

BK

Bridget K.  
Director  
Education Management  
Used the software for: 2+ years

### "Great Software for Short Course Provider"

March 31, 2017

5.0

For the past five years, I have used Arlo to help me organize an Adult Community Education Programme which attracted 1100 enrolments and delivered around 110 courses each year. I found the Arlo software was brilliant it reduced administration time significantly. Features I especially liked were the facility for students to pay for courses by credit card and automated receipts, course directions and course reminders. I found it easy to insert text and photos onto my website which was fantastic. A very important plus was that the help desk responded quickly when I needed to ask a question. My business is closing now - this is the only reason I am ceasing to use Arlo. I highly recommend Arlo to other education providers.

Pros

It reduced my administration time significantly.

Cons

It would have been good if I could have inserted videos. I was on the "Basic" plan. Not sure if other plans have this functionality.

Review Source

Antje K.  
Director  
Renewables & Environment  
Used the software for: 2+ years

### "Great Tool"

August 21, 2019

5.0

Pros

dashboard and intervace with wordpress and Xero

Cons

That one cannot customize E-Mails Arlo is only available in English, not multilingually

Review Source

Toni P.  
Centre Support Manager  
Education Management  
Used the software for: 1-2 years

### "A great tool to monitor events"

July 16, 2018

5.0

This software helps us add and track events

Pros

Easy to use, when setting up events, we can add one event as a template and just change information for each following event

Cons

At the end of each event, you have to go in and add who attended, I'm not sure how this could be simplified though

Review Source

Elton M.  
Manager, Learning & Development  
Biotechnology  
Used the software for: 2+ years

### "Amazing tool for getting your training into the hands of your customers."

July 16, 2018

4.0

LMS Integration and improved training/event registration management over what our LMS can do.

Pros

The seamless integration with our LMS (Moodle/Totara has been a massive resource to advance our training and development programs.

Cons

While it has the ability to store many templates for design, and delivery of your programs, it could benefit from the addition of some more in the areas of invoicing and communications.

Review Source

FQ

Frank Q.  
Programme Coordinator  
Education Management  
Used the software for: 2+ years

### "Good with some room to grow"

August 21, 2019

4.0

Pros

The ability to see every event coming up over the next year in a simple, searchable format makes planning ahead very easy. The online payment section makes enrolments relatively easy as well.

Cons

Cancelling or going back on things can be quite difficult. An administrator is required for relatively menial tasks that differ from everyday use of the software, and that can slow down my work.

Review Source

JE

Jamuel E.  
Marketing Manager  
  
Used the software for: 1-2 years

### "Great event management system"

September 28, 2017

5.0

Integrating event registration with our website Producing event reports in the specific manner we need Easy and modern design needed for online registrations - especially as on of our goals was to transition to most of our event registrations being captured online An easy to use system for our event administrators but with advanced functionality needed to cover all the different types of events we do and the information we need to capture.

Pros

Great reporting Great way to manage events online Excellent support - really easy ticket system and very quick resopnse. Very impressed by this Ability to create custom registration forms - crucial to the wide range of events that we do

Cons

Not much customisation available for visual design unless you are willing to pay more to do some custom work.

Review Source

MC

Mandy C.  
Marketing Manager  
Education Management  
Used the software for: 2+ years

### "Outstanding Service from Arlo"

March 21, 2017

5.0

We have been integrated various websites with Arlo lately and the support team are very helpful whenever I contact them. Get things Done! Mandy Curtis - IVS Marketing Manager

Pros

Easy to integrate with various website platforms. The support staff (Arlo Developer who we have been dealing with) looks outside the box to come up with solutions. Dashboard is great for a quick overview, things are easy to find. Reports provide valuable information and are easy to use. Love how it integrates easily with Survey Monkey and Mailchimp which we use regularly.

Cons

Nothing

Review Source

BB

Bentley B.  
Director  
Information Technology and Services  
Used the software for: 2+ years

### "Arlo Event Management Software"

September 10, 2019

5.0

Daily administration of our training sessions. We can add and remove instructors from sessions base on availability or "Best Suited" for a course. Transfer students from one class to another and be able to track such movement.

Pros

The ease with which all employees started to use the software with minimum distraction or inability to find features. I believe that from the time I started using this software, my productivity and daily time management of classes, students and my resources have significantly been improved. I also like the features that are from time to time implemented, but you are always given the chance to review these changes before they are implemented. Most important for me, the quick turn around from Customer Support Team in resolving any issues (very few) that pop up once in a while.

Cons

There are absolutely nothing I can put here to say I don't like.

Review Source

EB

Elaine B.  
Co-ordinator  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "We have had ARLO since July 2014 and it meets all our needs to date with a few modifications. "

October 26, 2017

5.0

Less paperwork, more organising tools, and better tracking of events organised and held. Ease of use for the registrants for events. A great management tool for the whole process including reporting requirements

Pros

Lack of extra paperwork required to be done by administration, ease of use for the registrants who can now manage their own registrations and information

Cons

The CSV output file is messy and very limiting. I have to spend more time on tidying up to meet the requirements for accounts/reporting.

Review Source

LZ

Linda Z.  
Advanced Surgical Skills Traing Associate  
  
Used the software for: 2+ years

### "The software is customer friendly and quite powerful. "

July 23, 2018

5.0

Pros

We use Arlo to organise the courses which run in our centre (registration, communication etc). I find out it is very easy to use Arlo once the courses have been setup. We have setup templates for all of our courses. We only need to make minor changes each year. Also, the customer services are efficient and professional.

Cons

I don't have anything to complain with. The functions of this software meet our needs. I am not the person to worry about the cost.

Review Source

RH

Robyn H.  
Deputy Director  
Education Management  
Used the software for: 2+ years

### "Been using it since it started!"

June 27, 2017

5.0

Pros

We were one of the first providers to use Arlo and we have no regrets - it has gone from strength to strength and it just keeps on getting better! Keep up the amazing work Arlo people.

Cons

Having been using this package from the beginning it has had a few bugs and issues in its very early days. However, the team we quick to fix bugs and problems and have constantly evolved the package to be better and better.

Review Source

KA

Kylie A.  
Administrator  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Great Product "

September 1, 2019

5.0

Pros

So easy to use and customise to suit our business. Support is fantastic.

Cons

I thinkthere has to be a easier way to do the certification, surely it can be included as part of the 'attended or not attended' function.

Review Source

LH

Laura H.  
NCEA Revision Programme Coordinator  
Education Management  
Used the software for: 2+ years

### "Arlo Training and Event Software"

January 25, 2017

5.0

I find the Arlo software easy to use with great and reliable technical support. Software provides all the necessary reports to support the events.

Pros

Great technical support and adequate reports provided

Cons

The combination of training and event into one software has made the terms used not very clear. For example, you cannot register for an event. It is more a "buy your ticket now" and "register for a course".

Review Source

LD

Lesley D.  
Manager  
Primary/Secondary Education  
Used the software for: 2+ years

### "Unpleasant"

December 6, 2018

1.0

Pros

Not much.

Cons

They suddenly increase the pricing astronomically.

Review Source

Response from Arlo

August 23, 2019

We pride ourselves on offering a fully-featured training management system for a fair price. Sorry to hear you weren't getting value from Arlo. All the best.

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