Mailfence

Mailfence

4.5 / 5 3 reviews

Who Uses This Software?

We serve people or businesses who actually care about their privacy. People that are fed up with the recent NSA and PRISM scandals, and wish a secure way to communicate and cooperate via the internet.


Average Ratings

3 Reviews
  • 4.5 / 5
    Overall
  • 3.5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $2.50/month/user
  • Free Version
    Yes
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
  • Support
    Online
    Business Hours

Vendor Details

  • Mailfence
  • www.mailfence.com
  • Founded 2013
  • Belgium

About Mailfence

Mailfence is a young and ambitious online mailbox designed for people who do care about their privacy and freedom on the internet. Mailfence protects its users through plenty of security features and will soon be including a performant key encryption technology. The experienced team of highly skilled people behind this young project wanted to offer a secure, easy and accessible way to communicate through the internet after the recent PRISM and NSA scandals. https://mailfence.com/


24164

Mailfence Features

  • Data Recovery
  • Email Archiving
  • Email Monitoring
  • Queue Manager
  • Response Management
  • Routing
  • Shared Inboxes
  • Signature Management
  • Spam Blocker
  • Whitelisting / Blacklisting

Mailfence Reviews

Fantastic!

Jul 20, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: 1. Great tech support.
2. Excellent value for the money.
3. Easy to use.

Cons: 1. The Activesync support can be spotty. My contacts disappear from my mobile device every now and then but it may be the device and not the service.

Overall: I've been a Mailfence customer for about 6 months now and I love it. The service and support are top notch. They offer all the features one could want in an email service and even a few unexpected features.

Recommendations to other buyers: In order to create aliases you have to contact support. Other than that everything else can be accomplished via the user dashboard.

New encrypted email player w great support.

Jun 14, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Comments: Am very positive about support. Got answers within the hour.
They seem to deliver on encryption promise. At first sight I have the impression this is a new player in this market to be reckoned with.

Definitely recommended !

Jun 14, 2016
4/5
Overall
2 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: - End-to-end encryption (E2EE) and Digital Signatures | OpenPGP & S/MIME based.
- Full PGP inter-operability.
- Complete email suite (contacts, calendar, documents, groups, polls...) with IMAP/POP.
- Email privacy orientation and transparency over what they do and how they do it.

Cons: - The service does not provide a customizable theme.
- The service does not have a proper alias management system.

Overall: The service truly provides "end-to-end encryption" based service along with the capability of Digital signatures (PGP/MIME) - which I was precisely looking for while choosing among tons of other secure emailing solutions.
The best part of my experience is that I don't have to use any other plug-in/add-on to fully avail the crypto-related features of mailfence, and they provide it all in a single and easy-to-use platform - along with a complete email-suite (contacts, calendar, documents, groups, polls...).
Moreover, the customer service is exceptional - I never get my call missed/or neglected and most of the time, its the CEO himself who answers the calls and cater all your questions (even if you are not a paying customer).

Recommendations to other buyers: They should level-up their alias management system and gives more visibility to their E2EE and digital signing features on interface level. Also, an addition of a customized theme (or atleast a dark theme) will be a good addition too.