--- title: "Mailfence Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Mailfence Software - reviews, pricing plans, popular comparisons to other Email Management products and more." source_url: "https://www.capterra.com/p/141009/Mailfence/" page_type: "product" language: "en" --- # Mailfence Software Review 2026: Features, Integrations, Pros & Cons Last updated on July 21, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Mailfence ## What is Mailfence? Mailfence is an ambitious secure email service designed for people who care about their privacy and freedom on the internet. Mailfence protects its users through an end-to-end encrypted email with digital signing. It offers a complete email suite, with Calendar, Documents, Groups and other tools. The highly skilled people behind this project have made it their mission to fight for online privacy by offering a secure, easy and accessible way to communicate through the internet. ## What is Mailfence used for? [Email Management](https://www.capterra.com/email-management-software/)[Calendar](https://www.capterra.com/calendar-software/)[Document Management](https://www.capterra.com/document-management-software/) Top alternative Featured Overall rating Based on 23 user reviews Reviews sentiment Positive 83% Neutral 4% Negative 13% Starting price €2.5 Flat Rate, Per Year Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Mailfence?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.mailfence.com&name=Mailfence) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Mailfence 4.3 (23) VS. [4.7 (683)](https://www.capterra.com/p/162588/HoneyBook/reviews/) Starting Price €2.5 Flat Rate, Per Year Starting Price $36 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.1 (23) Ease Of Use 4.6 (13,435) Value For Money 4.0 (22) Value For Money 4.6 (10,184) Customer Service 4.2 (21) Customer Service 4.7 (9,973) ## Mailfence alternatives [4.7 (908)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/) Starting price $14.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.6 (10)](https://www.capterra.com/p/10002381/EQUP/#reviews) Starting price $5.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars Highest Rated [Gmail](https://www.capterra.com/p/202338/Gmail/) [4.8 (13,499)](https://www.capterra.com/p/202338/Gmail/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/202338/Gmail/) [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/) [4.7 (17,638)](https://www.capterra.com/p/247901/Google-Workspace/reviews/) Starting price $7.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/247901/Google-Workspace/) [View all alternatives](https://www.capterra.com/p/141009/Mailfence/alternatives/) ## FAQs about Mailfence Overview ### Which roles and teams benefit most from Mailfence? Mailfence benefits founders, presidents, and owner-operators who need secure email and document sharing for daily business communication. IT engineers, developers, and cryptography specialists use it for privacy-focused collaboration. Students, consultants, journalists, and independent professionals rely on it to manage sensitive correspondence, files, and scheduling in one place. Answer based on 21 reviews Overview ### What company size and industries is Mailfence built for? Mailfence is built for privacy-focused small businesses, which make up 77% of reviewers, with strongest adoption in Media Production at 14%. It also serves enterprises at 18% and midsize businesses at 5%, with notable use in Hospitality and Security and Investigations, often for email management. Answer based on 23 reviews Features and Usability ### What are the key features of Mailfence? Mailfence offers authentication and encryption for secure email handling, plus access controls and permissions for account management. It includes email management, inbox management, shared inboxes, autoresponders, spam blocker, and search/filter tools, along with calendar management, event scheduling, task scheduling, contact management, document storage, and digital signature support. Integrations ### Which third-party tools and platforms does Mailfence integrate with? Mailfence integrates with 3 third-party tools: Google Docs, Webador, and Bing Visual Search. It supports document creation and storage through Google Docs, emailer workflows through Webador, and image or text lookups with Bing Visual Search. Answer based on 1 reviews Getting Started and Support ### What training and onboarding options does Mailfence offer? Mailfence provides documentation and videos to help teams get started. Documentation offers written reference material for setup and feature guidance, while videos provide visual walkthroughs that users can follow at their own pace. Getting Started and Support ### What customer support options does Mailfence offer? Mailfence offers email/help desk support, a knowledge base, phone support, and chat. Users describe the support team as responsive and attentive, with calls answered directly and questions handled well. Some also note that the team helps fill occasional gaps while features are still being developed. Answer based on 3 reviews Security ### How does Mailfence handle data security and access control? Mailfence uses end-to-end encryption based on OpenPGP, plus digital signatures through PGP/MIME and S/MIME, to keep emails private and difficult to read if intercepted. Reviewers also highlight privacy transparency, GDPR alignment, and filtering. Some note limits, such as no contacts encryption and limited management of multiple private calendars. Answer based on 11 reviews ## Features AI summary Based on 17,486 Email Management reviews Capterra reviewers highlight these as the features buyers value most when choosing email management software: - **Inbox Management** (**54%** of reviewers rated this feature as critical) - **Search/Filter** (**42%**) - **Email Tracking** (**45%**) Mailfence supports **Inbox Management** and **Search/Filter**, giving teams a clear way to organize incoming messages and quickly find important emails when needed. However, it does not offer **Email Tracking**. Instead, it provides other highly rated features such as **Spam Blocker** (**43%**) and **Alerts/Notifications** (**42%**), which help reduce unwanted messages and keep users informed about new activity, helping businesses maintain better email control and respond faster. Inbox Management 3.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Organize, prioritize, and manage incoming communications Search/Filter 2.5 (4) 50.00% of 4 reviewers that rated this feature as important or highly important Search and filter data across systems to locate required information by entering keywords or certain criteria Spam Blocker 2.7 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Filters used to determine different types of malware threats Alerts/Notifications 1.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Archiving & Retention 3.4 (5) 40.00% of 5 reviewers that rated this feature as important or highly important Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes Response Management 4.3 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Planning and managing of resources and procedures to mitigate the impact of events and incidents Mailfence 42 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Address Book: Stored list of contacts and groups - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Archiving & Retention: Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes - Authentication: Verify the identity of users/devices to enable secure access - Autoresponders: Create and automatically send premade copy in response to customer messages - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Calendar/Reminder System: Notifications/alerts for upcoming events or tasks - Chat/Messaging: Communicate using direct chat or messages within the system - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Color Codes/Icons: A way to visually represent data where different categories of items are marked with different colors - Contact Management: Manage, organize, and store contact information - Customizable Fields: Customize data fields to support various needs and use cases - Data Import/Export: Import and export data to and from software applications - Data Recovery: Ability to restore deleted, hidden, or lost data from an email server/system - Digital Signature: Electronic signing method that validates the authenticity and integrity of a digital document - Document Classification: Assign categories, labels, tags, or attributes to documents for organization, search and storage - Document Generation: Custom forms to streamline repetitious aspects of a document - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Reminders: Reminders sent via email - Email Templates: Pre-made examples and templates for emails - Encryption: Convert data into a code for security - Event Calendar: A list of events with their respective dates - Event Scheduling: Plan an event's time and location - Inbox Management: Organize, prioritize, and manage incoming communications - Multiple User Accounts: Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service - Offline Access: Ability of websites, web applications, or mobile applications to function without an active internet connection - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Response Management: Planning and managing of resources and procedures to mitigate the impact of events and incidents - Scheduling: Plan availability and assign specific time slots for tasks and resources - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Shared Inboxes: An email inbox that can be accessed and managed by multiple individuals - Signature Management: Add and maintain centralized email signature(s) across an organization - Spam Blocker: Filters used to determine different types of malware threats - Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes - Task Scheduling: Track and manage the scheduling of tasks - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Whitelisting/Blacklisting: Control system access and/or deliverability for applications and email addresses --- Get Advice We can help you find the software with the features you need. Features 4.0 (23) 4.0 Based on 23 reviews ## Pricing Value for money 4.0 (22) Free Trial Free Version Basic €2.50 Flat Rate,Per Year Value for money 4.0 (22) 4.0 Based on 22 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.2 (21) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.2 (21) 4.2 Based on 21 reviews ## User reviews Overall rating 4.3 Based on 23 reviews Filter by rating 5(16) 4(3) 3(1) 2(0) 1(3) Mentioned topic Sorted by most recent LB Lars B. Private user Writing and Editing ### "Stable and impressive service." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 1, 2024 I am very happy with Mailfence and its staff. It is very easy to talk to a real person and get help with problems. Pros I like the flexibility of use. The IMAP service is very stable. I also like the subaddressing feature. Cons The spam filter is not perfect. It's good, but not perfect. Also, the search interface of the webmail could be more flesible. Switched from [Gmail](https://www.capterra.com/p/202338/Gmail/) Flexibility of handling my own domain name. Alternatives considered [Proton Mail](https://www.capterra.com/p/201276/ProtonMail/) [Fastmail](https://www.capterra.com/p/212891/Fastmail/) Reasons for choosing Mailfence Mailfence was able to accommodate a particular need I had for handling the integration of other email accounts into my down. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. WS Will S. President Hospitality ### "MailFence delivers" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 November 13, 2023 Pros I like the layout and access to the tools the best Cons I pretty much like it. Typically if it cant do something I need to learn a little more Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. ED Elaine D. Founder Information Technology and Services ### "Amazing Service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 7, 2023 Amazing product that really helped our business Pros Encryption, Safety and Customer ServiceThis services really puts its customer and their needs first Cons The document management system could be improved Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Response from Vendor October 11, 2023 Dear Elaine, We thank you for this review and remain at your service. Hope to keep you as a customer for a long time. Regards, Mailfence Team MF Manuel F. Translator & Proofreader Translation and Localization ### "Finally, a truly private email service, that a layman can understand" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 7, 2023 5-star experience. Totally worth a try! They even have a free plan, so there is zero risk in trying it out. Pros Well, several things! Among the top ones:- It's an encrypted mail service: Anything coming in or going out is reasonably protected from snooping. The beauty of it is that, even if your communications are intercepted somehow, they are heavily encrypted so they just can't be read.- Servers are hosted in Europe: That means Mailfence abides by the GDPR, the world's most advanced legislation on data protection. If any government agency wants your Mailfence data, it has to be via a valid court order (it's not like that at all in the US and many other countries!)- They are super honest and open: They are crystal-clear on what the service can do, and what it can't do. They are against the "fine print" policy that so many Big Tech firms are so fond of.- They go the extra mile to simplify the very complex and techical terminology of email security, so that the layman (such as myself) can clearly understand the pros and cons of using the service, and what it does and doesn't do. Cons Not really a lot to dislike, to be honest! I mainly use the email features, and so far they work just fine! Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Response from Vendor July 10, 2023 Dear Sir, We thank you for your review. Such feedback motivates to try to do better every day. Regards, Mailfence Team GO Gemma O. autonomo Higher Education ### "Son unos usureros. No contratar nunca!!!" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 February 25, 2023 No me dio opcion y debi contratar un servicio. Lo analicé y vi que no era lo que esperaba y no lo utilicé. En la página no dejan cambiar de suscripcion a free o anular suscripcion. Al cabo de 6 meses me clavaron 45€. Explique que nunca lo había utilizado y que me devolvieran la renovación porque yo no lo había utilizado nunca y no sabia que me iban a clavar 45€. Pues no quisieron devolverme el dinero. Son unos usureros pues la política de la empresa no contempla devolver dinero. Aquí dice mucho de ellos, que se enriquecen a costa de personas que intentan llegar a fin de mes, quedándose su dinero sin remordimiento alguno. SI sí, sólo son 45€ pero es la compra de una semana. Y 45€ míos y 45€ de otros cientos de personas más.. pues ahí queda claro el plan de negocio y de lucro de la empresa. Pros Nada.. Pésimo! Nada.. Pésimo! Nada.. Pésimo! Cons No sirve para nada. No sirve para nada. No sirve para nada. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor May 24, 2023 Estimada Gemma, Lamentamos que su experiencia no haya estado a la altura del servicio que ofrecemos. Siempre ofrecemos a nuestros usuarios la posibilidad de tener una cuenta gratuita, siendo libres de no contratar suscripciones de pago si éstas no se adaptan a sus necesidades. Entiendo por tu comentario que se trata de una renovación, ten en cuenta que comunicamos claramente en el momento de la actualización en el email de confirmación, así como en nuestras FAQ, que se trata de una suscripción recurrente y que puedes cancelar en cualquier momento enviando un email a nuestro soporte. AN Anonymous User Aid worker Non-Profit Organization Management ### "Slow implementation of some features but a great email service. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 9/10 November 23, 2022 Great email service alternative with slow implementation to crucial features plus no native app Pros At the start of my using Mailfence, it was fast and reliable. Lately it has been quite slow and equally implementation of some of the features plus rolling out native app has taken so long. It would have been good to have contacts encryption and at least the ability to manage multiple private calendars. Some of my favorite features include ability to set priority emails, tags and add comments to an email. The comments come in handy in working out replies and follow on actions that may be needed. Cons The frustration can build when seeking support from Mailfence. Sometimes emails are down and you are required to reach support via email. Sometimes I am not sure whether the emails failed to deliver or just a delayed response. In some occasion I had to reach support via twitter. Switched from [Fastmail](https://www.capterra.com/p/212891/Fastmail/) Great features Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor December 9, 2022 Dear, Thanks for your feedback. We're glad you're happy with our features. The support is usually very responsive, we're sorry about the delay you experienced. We'll take your comment into account to improve our services. Have a great day, Mailfence Team ZP Zach P. Healthcare Consultant Management Consulting ### "Using mailfence as an alternative to gmail has been a pleasant surprise, and generally great." 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 November 7, 2022 I started using mailfence last year because I really wanted an alternative to gmail, which was starting to get tiresome to use. I was attracted to mailfence due to its attractive UI, and its high security promise (it's in the name!). So far, everything has been great, and I use this as a secondary email account that works fantastically. Pros I liked that this was set up in a way that was somewhat familiar to me as a gmail user, but I felt the UI was a bit better set up, with better visuals, colors, and menu layouts. It's the little things that went a long way for me that I really appreciated compared to gmail, which can be too monochrome at times. Cons It took a bit of time to learn how to use this email platform seamlessly, especially after being a longtime gmail user. I got over this fairly quickly though, and now I use it regularly, and have no user issues. Switched from [Gmail](https://www.capterra.com/p/202338/Gmail/) I mainly wanted a better user experience visually. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor November 18, 2022 Dear, Thanks for the positive feedback! We're delighted to see our users happy with our services. Regards, Mailfence Team BY Bahattin Y. Homomorphic Encryption Cryptographer Security and Investigations ### " Zero Access to User Data" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 November 6, 2022 Pros It offers end-to-end encryption based on OpenPGP, which guarantees that messages between the user and the recipient cannot be read by anyone else. This is very important. With its end-to-end encryption feature, your emails become more secure. Also, it has a user-friendly interface. Cons Pricing system could be a little better. Other than that there is no problem. Switched from [AxCrypt](https://www.capterra.com/p/212854/AxCrypt/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LC Luca C. Chinesiologo Sports ### "Un buon inizio " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 6/10 November 5, 2022 Pros Utilizzo questo Software da poco tempo per alcune piccole comunicazioni la crittografia end-to-end da qualche sicurezza in più rispetto ai competitors. Cons Non esiste ancora nessuna app di tale software ne per IOs ne per Android. Switched from [AOL Mail](https://www.capterra.com/p/266984/AOL-Mail/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BE Brian E. Owner/Operator Internet ### "Mailfence Makes Good Sense" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 June 23, 2022 I recently decided to open a new Mailfence account after my first one was deleted after a period of dormancy so obviously I have been quite satisfied with its features and mechanics. It has a surprising number of options available with the free account which is great for any start=up or small business. Pros Mailfence is very utilitarian for anyone needing an over-flow email platform. Besides the basic email service, it offers - with the free account, mind you - a notepad/word feature that is more elaborate than a notepad but not as comprehensive as a word; a virtual wall calendar for marking and tracking upcoming appointments and schedules; a group page feature for interacting with staff and/or clients, merchants, providers etc and more. there are subscription plans that offer even more. Cons There is a limited design menu, so fancy fonts are out. Font sizes, too, are very basic = Normal through Smallest, Very Small, Small and onto Largest. So no pica sizes for fine-tuning your emails. And aligning companion images seems to be problematic unless you know how to use Paint 3D to combine the wanted images. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor June 24, 2022 Hello, Thanks for the positive feedback. We're so lucky to have customers like you! Have a great day, Mailfence Team [View all Reviews](https://www.capterra.com/p/141009/Mailfence/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.