Who Uses This Software?

We serve people or businesses who actually care about their privacy. People that are fed up with the recent NSA and PRISM scandals, and wish a secure way to communicate and cooperate via the internet.


Average Ratings

6 Reviews

  • 4 / 5
    Overall

  • 3.5 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $2.50/month/user
  • Free Version
    Yes
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
  • Support
    Online
    Business Hours

Vendor Details

  • Mailfence
  • www.mailfence.com
  • Founded 2013
  • Belgium

About Mailfence

Mailfence is an ambitious secure email service designed for people who care about their privacy and freedom on the internet. Mailfence protects its users through an end-to-end encrypted email with digital signing. Is offers a complete email suite, with Calendar, Documents, Groups and other tools. The highly skilled people behind this project have the mission to fight for online privacy by offering a secure, easy and accessible way to communicate through the internet. https://mailfence.com/


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Mailfence Features

  • Data Recovery
  • Email Archiving
  • Email Monitoring
  • Queue Manager
  • Response Management
  • Routing
  • Shared Inboxes
  • Signature Management
  • Spam Blocker
  • Whitelisting / Blacklisting

Mailfence Reviews Recently Reviewed!


Definitely recommended !

Jun 14, 2016
4/5
Overall

2 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: - End-to-end encryption (E2EE) and Digital Signatures | OpenPGP & S/MIME based.

- Full PGP inter-operability.

- Complete email suite (contacts, calendar, documents, groups, polls...) with IMAP/POP.

- Email privacy orientation and transparency over what they do and how they do it.

Cons: - The service does not provide a customizable theme.

- The service does not have a proper alias management system.

Overall: The service truly provides "end-to-end encryption" based service along with the capability of Digital signatures (PGP/MIME) - which I was precisely looking for while choosing among tons of other secure emailing solutions.

The best part of my experience is that I don't have to use any other plug-in/add-on to fully avail the crypto-related features of mailfence, and they provide it all in a single and easy-to-use platform - along with a complete email-suite (contacts, calendar, documents, groups, polls...).

Moreover, the customer service is exceptional - I never get my call missed/or neglected and most of the time, its the CEO himself who answers the calls and cater all your questions (even if you are not a paying customer).

Recommendations to other buyers: They should level-up their alias management system and gives more visibility to their E2EE and digital signing features on interface level. Also, an addition of a customized theme (or atleast a dark theme) will be a good addition too.

Fantastic!

Jul 20, 2016
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: 1. Great tech support.

2. Excellent value for the money.

3. Easy to use.

Cons: 1. The Activesync support can be spotty. My contacts disappear from my mobile device every now and then but it may be the device and not the service.

Overall: I've been a Mailfence customer for about 6 months now and I love it. The service and support are top notch. They offer all the features one could want in an email service and even a few unexpected features.

Recommendations to other buyers: In order to create aliases you have to contact support. Other than that everything else can be accomplished via the user dashboard.

Capterra loader

Very supportive email

Nov 12, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Includes calendar support, document support and contacts support.

Cons: I don't like how google has a stranglehold on the world for collaboration.

Overall: Great. Support has responded to multiple tickets always quickly.

Mailfence

Nov 29, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Excellent, secure and safe. It really gives me peace of mind

Cons: honestly, the only thing I didn't like was that I have to connect to the internet to use it, which is the same thing I don't like about any email

New encrypted email player w great support.

Jun 14, 2016
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: Am very positive about support. Got answers within the hour.

They seem to deliver on encryption promise. At first sight I have the impression this is a new player in this market to be reckoned with.

I spent money for a service. Needless to say, I did not get it.

Mar 21, 2018
1/5
Overall

1 / 5
Ease of Use

1 / 5
Features & Functionality

1 / 5
Customer Support

1 / 5
Value for Money

Cons: It is called stealing.... I don't like thieves. Why take my money if you can't do the job. Had 5 more jobs, not getting done.

Overall: I learned not to use your company

Sounded legitimate and so I tried it. I am disappointed in the lack of performance. I had 5 other jobs that won't get done