NIGHTOUT

Backstage


5 / 5
10 reviews

Who Uses This Software?

Backstage by NIGTHOUT is great for event producers of all shapes and sizes who are looking for the best technology with white glove service and support. Get a partner you can count on with Backstage!


Average Ratings

10 Reviews

  • 5 / 5
    Overall

  • 5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Version
    Yes
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Mobile - iOS Native
  • Training
    Documentation
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • NIGHTOUT
  • nightout.com/backstage
  • Founded 2010
  • United States

About Backstage

Backstage makes online event ticketing and marketing easier than ever. Create, manage, and monitor your event from anywhere across multiple devices. Whether you have 100 or 100,000 attendees, you're covered both online and offline with our advanced entry management technology. Drive new customers, sales, and revenue with our custom marketing campaigns and learn detailed insights about your customers and their interests with our in-depth data analytics.


Backstage Features

  • Barcode / Ticket Scanning
  • Box Office Management
  • Concessions Management
  • Customer Database
  • Event Management
  • Fundraising Management
  • General Admission
  • Kiosk Ticketing
  • Mobile Ticketing
  • Online Ticketing
  • Onsite Ticketing
  • POS
  • Print-at-Home
  • Reserved Seating
  • Season Tickets
  • Ticket Brokering
  • VIP & Discount Tickets

Backstage Reviews Recently Reviewed!


Capterra loader

Best ticketing platform on the market, hands down

Oct 24, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We've been using NIGHTOUT for 5 years and they've provided us with everything we could ask for and more as event organizers. Incredibly easy to use, not only with Backstage and purchasing tickets, but for day of show check-in as well with the Entry Flow app. Love all the design capabilities and analytics, not to mention they have the most awesome team available 24/7.

Cons: Not enough event organizers using NIGHTOUT

Overall: NIGHTOUT >

Long Time User for My Venues

Oct 24, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Great interface and awesome staff. Would highly recommend to anyone setting up a venue or selling tickets for an event.

Cons: Nothing. Any issues I have every had have been resolved quickly.. sometimes in a matter of seconds. The team at Nightout is alway there to help whether a holiday afternoon or middle of the night.

Backstage is a game changer

Oct 24, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: Super easy to use for organizers. Lot of tools and analytics to tracks sales and promote events. Makes day of event check in a breeze. Costumer service also very helpful.

Cons: We don't have any complaints. Everything has been smooth

Overall: Love using Backstage for ticketing. The service has improved my business tremendously.

Backstage via Nightout | RMD Group

Oct 17, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
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Pros: Backstage is a reliable product with easy to use functionality.

Cons: It takes a while to find out where specific functions are listed.

Overall: Our experience with Backstage has been great. In fact, we've referred many to use this software.

Fantastic interface

Oct 17, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Ease of use among multiple team members, simple navigation, and all the functionality we need

Cons: Can't really think of anything.

Overall: A+!

Capterra loader

Tried this product for 5x Years - Better Than EVERY other Ticket Company

Oct 24, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: UI/UX is best of any ticketing product --- Advanced Controls -- Customization

Cons: Lack of ability to refund orders manually

Fantastic platform for growing businesses

Oct 26, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: really customizable for what we do which is night clubs and concert sales and promotion

Cons: isn't available on app marketplaces like Maichimp, Facebook

Overall: 2 years with Nightout, over 100 events

Friendly, Hands on, Easy to Use Service

Oct 18, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The software is easy to use and has great qualities for events selling multiple tickets and wanting to track different sales and analytics. It has everything we need and is always adapting to add new features.

Cons: We don't have any complaints about this software.

Overall: The team is awesome to work with and hands on with any question we have, no matter how small. They help us completely set up our entire event on the website and quickly make adjustments and suggestions as needed. They have great customer service.

The Best!

Oct 24, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use

Quick & easy to review sales

Cons: Setting up Discounts and passwords are a little cumbersome

Would like to access the app on Android

Overall: I have been using Backstage since its inception at Night out. Com and found it very easy to learn

Best Ticket App!

Oct 18, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Backstage is insanely easy to use to not only track ticket sales leading up to an event, but on the day off. Our staff and volunteers easily scan guests tickets (hard tickets and digital) or manually check guests in that may have forgotten their tickets.

Cons: I can't think of anything I don't like.