---
title: "ReviewInc Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about ReviewInc Software - reviews, pricing plans, popular comparisons to other Review Management products and more."
source_url: "https://www.capterra.com/p/141023/ReviewInc/"
page_type: "product"
language: "en"
publication_date: "2026-10-19"
---

# 

 ReviewInc Software Review 2026: Features, Integrations, Pros & Cons

Last updated on October 19, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

ReviewInc

## What is ReviewInc?

ReviewInc provides Online Reputation Management and Customer Experience Software. ReviewInc's Reputation Management Software helps your business get more reviews, manage your existing ones, and automate review campaigns. Our customer experience tools are a flexible and automated communication system that tracks every step in the customer-facing processes. With a few easy steps, businesses can create a flexible customer experience to make their business shine.

## What is ReviewInc used for?

[Review Management](https://www.capterra.com/review-management-software/)[Customer Experience](https://www.capterra.com/customer-experience-software/)[Reputation Management](https://www.capterra.com/reputation-management-software/)

Overall rating

Based on 35 user reviews

Reviews sentiment

Positive

97%

Neutral

3%

Negative

0%

Starting price

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

## ReviewInc alternatives

Highest Rated

[4.7 (2,934)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/)

Starting price

$39.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.7 (985)](https://www.capterra.com/p/137289/Typeform/reviews/)

Starting price

$39.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.4 (708)](https://www.capterra.com/p/141842/Weave/reviews/)

Starting price

$199.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

85%

of reviewers

rated it above 4 stars

[4.7 (709)](https://www.capterra.com/p/152997/BirdEye/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/141023/ReviewInc/alternatives/)

## FAQs about ReviewInc

Overview

### Which roles and teams benefit most from ReviewInc?

ReviewInc is most used by business owners, executives, and operations leaders who monitor customer feedback and manage reputation across locations. Marketing teams, including marketing managers, content managers, and local search specialists, use it to collect reviews, respond to customers, and support local search visibility. Support and service teams track feedback to resolve service issues.

Answer based on 34 reviews

Overview

### What company size and industries is ReviewInc built for?

ReviewInc is built for small businesses seeking online reputation management, with 88% of reviewers from this segment and Marketing and Advertising representing 28%. Its focus on reviews, local SEO, trust, and sales also serves enterprise organizations (9%), midsize businesses (3%), accounting firms (6%), and health, wellness, and fitness businesses (6%).

Answer based on 35 reviews

Features and Usability

### What are the key features of ReviewInc?

ReviewInc offers feedback management tools such as 360 Degree Feedback, anonymous feedback, surveys, and NPS survey structure, plus review management features like review request, review monitoring, and review sharing. It also includes reporting and analytics, workflow automation, CRM integration, multi-channel communication, and customizable forms, templates, and branding.

Integrations

### Which third-party tools and platforms does ReviewInc integrate with?

ReviewInc integrates with more than 20 third-party tools and platforms, including CRM, identity, and social channels such as HubSpot CRM, Salesforce Platform, Microsoft Entra ID, Okta, Facebook Business Suite, Hootsuite, WhatsApp, and Google Maps. It also connects with ServiceTitan, Housecall Pro, FieldRoutes, Lightspeed, Litify, MEDENT, ModMed, and Veradigm EHR.

Answer based on 5 reviews

Getting Started and Support

### What training and onboarding options does ReviewInc offer?

ReviewInc provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided instruction, while documentation offers written reference material and videos provide self-paced walkthroughs for learning features and reviewing setup steps.

Answer based on 2 reviews

Getting Started and Support

### What customer support options does ReviewInc offer, and how do users rate the experience?

ReviewInc offers email/help desk, FAQ/forum, knowledge base, phone support, and chat. Users generally describe support as prompt, helpful, and thorough, with questions answered quickly and platform issues resolved fast. Some reviewers mention occasional system errors, but report that the support team addresses them efficiently.

Answer based on 10 reviews

## Features

AI summary

Based on 2,212 Review Management reviews

Capterra data shows that buyers of review management software rank the following features as their top priorities:

-   **Review Request** (**56%** of reviewers rated this feature as critical)
-   **Feedback Management** (**50%**)
-   **Review Monitoring** (**48%**)

ReviewInc supports all three of the features reviewers value most: **Review Request**, **Feedback Management**, and **Review Monitoring**. Together, these capabilities help businesses collect more customer reviews, stay on top of incoming feedback, and track brand sentiment across channels, allowing teams to respond faster and manage their online reputation more effectively.

Review Request

3.7 (6)

33.33% of 6 reviewers that rated this feature as important or highly important

Allows businesses to request reviews from their customers

Feedback Management

4.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service

Review Monitoring

4.5 (2)

0.00% of 2 reviewers that rated this feature as important or highly important

Automatically monitor and receive alerts for any new online reviews

Surveys & Feedback

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Gauge satisfaction and receive information for improvement and success

Negative Feedback Management

4.3 (3)

66.67% of 3 reviewers that rated this feature as important or highly important

Identify, track, and respond to negative feedback

Review Notification

4.4 (5)

40.00% of 5 reviewers that rated this feature as important or highly important

Notifies a business when a review is left

ReviewInc 102 features

### All Features
- 360 Degree Feedback: Tools for collecting comprehensive feedback on an employee from peers, subordinates, and manager
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- AI/Machine Learning: Software program that continuously adjusts its behavior based on observed data
- Alerts/Escalation: System alerts about the need to escalate an issue or request
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- Anonymous Feedback: Allow reviewers to provide anonymous feedback to encourage honest conversations
- API: Application programming interface that allows for integration with other systems/databases
- Automated Responses: Automatic reply functionality for incoming messages
- Autoresponders: Create and automatically send premade copy in response to customer messages
- Batch Communications: Send messages, notifications, or documents to an entire customer base at the same time
- Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results
- Chat/Messaging: Communicate using direct chat or messages within the system
- Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together
- Commenting/Notes: Leave comments and notes on documents for others to view
- Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat
- Competitive Analysis: Evaluating strengths and weaknesses of companies with the same target audience
- Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving
- CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system
- CRM Integration: Integration with third-party CRM systems
- Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc.
- Customer Experience Management: Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement.
- Customer History: Access previous interactions or concerns to maintain customer relationships
- Customer Journey Mapping: Visualize and analyze customer experience across all touchpoints and channels
- Customer Portal: A website or login for customers to access information
- Customer Segmentation: Process of dividing customers into groups based on common characteristics
- Customizable Branding: Add customized logos and colors to align with company branding
- Customizable Fields: Customize data fields to support various needs and use cases
- Customizable Forms: Customize contracts and forms to collect specific information
- Customizable Questions: Tailored or customizable questions for more targeted and relevant data collection
- Customizable Reports: Alter the layout and content of reports
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics
- Data Import/Export: Import and export data to and from software applications
- Data Visualization: Graphical representation of data
- Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components
- Email Management: Manage, store and organize emails within the system or via third-party apps
- Email Reminders: Reminders sent via email
- Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product
- Event Triggered Actions: Predefined actions automatically performed on the occurance of specific events
- Feedback Management: Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service
- Gamification: Games or game-like elements to track progress and reward accomplishments
- Hashtag Tracking: Track the usage of certain hashtags
- Inbox Management: Organize, prioritize, and manage incoming communications
- Interaction Tracking: Track interaction history by documenting conversations for contacts
- Interactive Content: Allow the audience to interact or engage with the content
- Keyword Tracking: Track and monitor a specific set of keywords
- Live Chat: Ability to chat online in real time
- Media Monitoring: Monitoring brand mentions, clicks, backlinks, and engagement of distributed content like blogs, press releases, or social media posts.
- Mobile Survey: Distribute a survey via mobile devices
- Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user
- Multi-Channel Campaigns: Allows for businesses to run a variety of different campaigns across different channels
- Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.
- Multi-Channel Data Collection: Collect information from multiple sources
- Multi-Channel Distribution: Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers
- Multi-Language: Manage and support multiple languages
- Multi-Location: Manage and support multiple locations
- Negative Feedback Management: Identify, track, and respond to negative feedback
- NPS of Customers: Calculate NPS of customers
- NPS of Employees: Measure employee engagement and loyalty towards a business using the Net Promoter Score
- NPS Survey Structure: Measuring and analyzing Net Promoter Scores to evaluate customer loyalty and satisfaction levels
- Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc.
- Personalization: Adjust communications based on previous interactions or personal preferences
- Question Branching: Survey design technique that directs respondents to different questions based on their previous answers
- Ratings/Reviews: Ratings/Reviews
- Real-Time Analytics: Analyze and gain insights into data in real-time
- Real-Time Data: Receive data and information in real time
- Real-Time Monitoring: Active monitoring of systems, applications, or networks
- Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs
- Real-Time Reporting: Active reporting of data and metrics
- Reminders: Timed notification for any upcoming task, deadline, appointment, or activity
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Response Management: Planning and managing of resources and procedures to mitigate the impact of events and incidents
- Review Monitoring: Automatically monitor and receive alerts for any new online reviews
- Review Notification: Notifies a business when a review is left
- Review Request: Allows businesses to request reviews from their customers
- Review Sharing: Share internal and external reviews on social media platforms
- Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria
- Sentiment Analysis: Categorize emotions expressed and identify if they are positive, negative or neutral
- SEO Management: Optimize and manage the search engine optimization efforts for a website or digital content
- SMS Messaging: Send messages via SMS
- Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.
- Social Media Monitoring: Track activity on sites such as Facebook, Twitter, Instagram, etc.
- Social Promotion: Market event via social media tools
- Social Sharing: Allows businesses to share their videos on social media.
- SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access
- Survey/Poll Management: Create and administer polls and surveys
- Surveys & Feedback: Gauge satisfaction and receive information for improvement and success
- Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes
- Template Management: Create, save, and re-purpose templates for emails, forms, etc.
- Text Analysis: Process of extracting and classifying information from text, such as tweets, emails, product reviews, etc
- Text Fields: Open text box field
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Trend Analysis: Review data from past periods to reveal recurring tendencies and predict future performance
- Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data
- Website Integration: Seamlessly integrates with 3rd party websites
- White Label: Ability that lets users rebrand the software to make it look like their own
- Widgets: An extended application or connector that enables users to perform additional services with their current set of tools
- Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows
- Workflow Management: Create, design and manage workflows for repetitive tasks

---

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We can help you find the software with the features you need.

Features

4.8 (33)

4.8

Based on 33 reviews

## Pricing

Value for money

4.7 (30)

MONITOR

Custom Quote Available

It includes:

-   User customizable dashboard
-   Real-time updates
-   Access all the listings in one dashboard
-   Reply to google and facebook reviews
-   Auto responder/response library

BASIC

Custom Quote Available

It includes:

-   Collecting new reviews
-   Automated review requests
-   Custom email campaigns
-   1 business location
-   Mobile kiosks

PRO

Custom Quote Available

It includes:

-   Custom text campaigns
-   Location/regional based reports
-   Picture Testimonials
-   Auto sharing of reviews
-   Unlimited business locations

ENTERPRISE

Custom Quote Available

It includes:

-   Sync business info to multiple sites
-   Get listed on directories and navigation platforms
-   Customizable forms
-   Refresh listings regularly to stay current
-   Improve visibility in local search
-   Keep listings consistent on key platforms

Value for money

4.7 (30)

4.7

Based on 30 reviews

## Integrations

[

WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)[

HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[

Hootsuite](https://www.capterra.com/p/121701/HootSuite/)[

Zapier](https://www.capterra.com/p/130182/Zapier/)[

Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/)[

Google Maps](https://www.capterra.com/p/227511/Google-Maps/)[

Okta](https://www.capterra.com/p/119653/Okta/)[

ModMed](https://www.capterra.com/p/124590/EMA/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.8 (34)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.8 (34)

4.8

Based on 34 reviews

## User reviews

Overall rating

4.8

Based on 35 reviews

Filter by rating

Counts reflect reviews available in this feed.

5(29)

4(5)

3(1)

2(0)

1(0)

Mentioned topic

Recent reviews first, then most helpful

RE

Reviewer

sarah lynn photography

Used the software for: I used a free trial

### "Convenient for SEO "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

November 27, 2025

Pros

I like the fact that review inc puts you in the search engine easily and lets clients review you while simultaneously putting you across multiple platforms.

Cons

The thing I like the least is probably the price. I wish there were a more affordable option but it's still good.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Owner

Used the software for: Less than 1 year

### "ReviewInc, I tried them and loved them and I bet you will too!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 18, 2025

My overall experience with ReviewInc. has been a good experience. Once I found out that they tailor their prices to fit each individual business's needs, it made me feel better about them not giving pricing on their page.

Pros

ReviewInc. has an easy-to-use platform, and if you have any issues, their customer support is very prompt at answering any questions that you may have and makes your issue feel that it is of the utmost importance. ReviewInc will give you a quote for pricing to fit your business. So you do not feel like you are paying too much. Because my business may be smaller than your business or your business may be smaller than mine, so you don't feel overcharged, they will speak with you and give you your very own price.

Cons

The only thing that I found is that there is no idea of pricing. I feel like they could give an idea of the price range so you know about how much you are looking to spend.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Jeff J.

Digital Strategist

Used the software for: 3-5 years

### "The Best Reputation Software"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 21, 2020

Have worked with this company for years. They are better than all the other reputation management software companies out there in the market.

Pros

Ease of use, works really well and easy setup. Also, the software is constantly being updated and improved which in today's market is critical. Also, a fantastic support team, always available to help. Also, if you get \[SENSITIVE CONTENT HIDDEN\] as a rep your in great hands, he is the best in the business!

Cons

Not much, works really well. Of course, we would all like to pay less money, but you get what you pay for :)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Service Dispatcher

Used the software for: 1-3 years

### "Overall Usage of Review Inc."

3.0

Overall Rating

3.0

3.0

Ease of Use

2.0

2.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

4/10

March 9, 2022

We do like the feedback received to better improve our customer's experience

Pros

The ability to request reviews from our customer's via text or email.

Cons

The inability to help customer with the rating process. The extra steps that customer seem to not want normally take

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Owner

Used the software for: Less than 1 year

### "Best Review Software"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

February 14, 2020

It is an excellent tool to offer my clients and really provides the benefit of growing their online reviews and building a positive reputation.

Pros

The software has great functionality and the process is fantastic.

Cons

Some of the areas are hard to find on the menu and sometimes the grader report does not catch all the review sites.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Chief Product and Strategy Officer

Used the software for: 3-5 years

### "Reviewinc helped us get stronger grip on our online reputation."

4.0

June 23, 2025

Our number of stars and reviews were significantly higher within three months. It has helped us move the trust needle on our suite of products, particularly in B2B conversations.

Pros

Managing and responding to reviews on multiple stores, all in one place with a dashboard, saved our time and controlled the story around the brand from one place. I particularly appreciated the automation that gently prods happy users to leave a review.

Cons

Review site integrations are not in sync, and could be multilingual for international clients. That's a downside for me.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JW

Josephine W.

Support

Used the software for: Less than 1 year

### "Highly recommend"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 13, 2025

My overall experience was great. This software really meets your needs making it simple and easy to use

Pros

Great customer support and the company is great to work with. I highly recommend this software as it meets all your needs

Cons

There is nothing that i did not like. It was easy to navigate and use with very little issues. Like any new sil9ftware takes a bit to get use to

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Julian R.

Finance and foreign trade

Used the software for: 1-3 years

### "Improve reputation and opinions"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 29, 2025

It makes it easier to have a whole collection of reviews that give a clearer idea of ​​the opinions of customers

Pros

You can collect all the information that customers have about the company to know what reputation it has and it is interesting to see all the good and bad comments that they make about us and this information helps us to improve in case we have to do it in something that customers feel dissatisfied with, on the other hand customers can be guided by our service through the reviews they read and can attract more customers when they see reviews of satisfaction and that they recommend us

Cons

There have never been any failures in their system and bad services from the customer service staff have not been bad

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Verified Reviewer

Web Content Manager

Used the software for: 1-3 years

### "A value-rich, feature-packed review solution that gets results. Ideal for brick and mortar brands."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 20, 2018

ReviewInc has helped us triple our private response rate and double our public review rate. It's brought all of our public location page ratings up significantly, and helped keep our management instantly informed whenever a negative review is written by automatically sending email notifications to the appropriate managers. Thanks to the custom survey questions and hidden fields, we're easily able to bundle mini-surveys and coupons in with our review emails. These survey questions and the hidden fields you can include in the data help you achieve many other goals you may have and find out additional information from the customer.

Pros

ReviewInc is one of my favorite software "hidden gems" for local businesses. I've used several other review management platforms (TrustPilot, Feefo, BirdEye, eKomi, Podium, etc...) and none of them compare to the amount of features and functionality that's crammed into ReviewInc, and all for significantly less money than competitors. I could go on forever about everything that ReviewInc lets you do, but deep customization and endless reporting options are really the stand out features. Not only that, I've personally run side-by-side tests of these platforms, and ReviewInc outperforms them all. What makes ReviewInc different is that it allows you to setup 3 different review workflows methods, from a quick rating to an in-depth survey, and you can do this on an individual location basis. The reporting can be automated and highly customized. All of the customer-facing forms and emails can be fully customized as well with html. I rave about ReviewInc all day, but I've run out of room.

Cons

There aren't really any cons in my book. The only things I can possible see as a negative is that you don't have an assigned account manager at your beck and call. However, the product is so good out of the box you never really have problems if you're someone who knows how to work with html. Also, they don't seem to be updating or upgrading the product as much as the other guys, but that is probably because those guys are having to play catch up to where ReviewInc already is.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

CEO

Used the software for: 3-5 years

### "Fantastic Product"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 6, 2020

Exceptional. I highly recommend

Pros

ReviewInc is full of great features that make the product really useful. ReviewInc covers more review sites than any other system that I have reviews. It comes with email, text and kiosk features that allow you to easily request reviews. Unlike other products the email requests always make it into our clients inbox. ReviewInc has great detailed reporting that rolls up multiple locations into one easy to read report. The company is constantly innovating and constantly comes out with new and innovative features.

Cons

The software is comprehensive and feature rich which means it can take a little bit longer to learn every single feature.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/141023/ReviewInc/reviews/)

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