CardConnect

CardConnect


5 / 5
8 reviews

Who Uses This Software?

CardConnect offers simple and secure credit card payment processing for small, medium and enterprise businesses.


Average Ratings

8 Reviews

  • 5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • CardConnect
  • www.cardconnect.com/
  • Founded 2006
  • United States

About CardConnect

CardConnect is a leading provider of payment processing and technology solutions, helping more than 65,000 organizations accept billions of dollars in card transactions each year. With our tokenization and powerful point-to-point encryption, CardConnect provides the best security measures in the payments industry. CardConnect also offers developer-friendly APIs that enable clients to integrate secure payment acceptance into proprietary or third-party applications.


CardConnect Features

  • ACH Check Transactions
  • Debit Card Support
  • Gift Card Management
  • Online Payments
  • POS Transactions
  • Receipt Printing
  • Recurring Billing
  • Signature Capture

CardConnect Reviews Recently Reviewed!


Best Credit Card processing software we have used!

Mar 23, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: I like that they have multiple options of how you can process credit cards. They met the needs of both of our businesses. The online portal makes its easy to access my account, run a manual credit card, void, refund or check on my account. I can add my managers to access the account, and only allow them certain access. If they were to leave, it is just a click of a button to remove them. No more worrying about changing logins and passwords! We have had cardconnect for about a year now, and we have been very happy with it.

Cons: We have not had any issues with credit card processing since we have started using it. The only issue I have ever had with the company was when we had a change of business and I needed to transfer the account, I had a little trouble getting in contact with someone to help me have it go quickly because I was in a time crunch. However, when I did get connected to the right person, she was very helpful and even would email me after hours to answer my questions/concerns.

Capterra loader

CardConnect Review

Oct 08, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: At the Chicago Psychoanalytic Institute, we've had to implement a new educational management software and as a result, we needed to register for a merchant account that was applicable to the new software. After further review of the potential merchant accounts, CardConnect was a winner. It acted as gateway to Authorize.Net that provided the best CC processing/transaction fees compared to the other merchants and offers a number of services that benefits the Institute.

Overall, the best feature about this software is their customer service from all sides. We were given incredible support through the whole process from the application to going live. The response time was amazing and made it their priority to resolve any issues that you may have as soon as possible.

Cons: The only con that I had experienced thus far is that transactions processed online, through our management software, the funding details of the transaction is quite limited when reviewing it on their website; thus, making it quite difficult to record the payment in Quickbooks since the payment needs to be recorded by Customer.

A solid credit card processor!

Oct 09, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Customer support is always helpful and quick to respond, in regards to the software subscription billing is awesome!

Cons: Sometimes issues can take a bit to work out but that is not too often.

Overall: There is minimal downtime if any at all, their HPP system is super easy and convenient for customers and subscription billing is a must have for constant month to month revenue.

Capterra loader

This is the go to company for your credit card processing needs!

Jul 12, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: The offers give by Cardconnect are unmatched by all other companies, and actually unheard of! The software and actual equipment is so easy to use, well made, and arrived so quickly just like I needed. Also the customer support from all sides (owner, service rep, tech support, etc) was unbelievable. They're all quite knowledgable and make sure to answer any questions or concerns you may have. I absolutely love the Cardpointe program and the added bonus is the tokenizing of my patients' information for extra security, that's genius!

Cons: I have not had any cons with this company thus far. They've made being a new business owner who has never dealt with credit card processing before, beyond easy and comforting. I strongly recommend this company over all others! Only con is that I wish they were integrated with my documentation software however that's not really their con, it's the other company's.

Recent updated version is way better than it use to be!

Mar 07, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: This software is very easy to use for reoccurring payments at our chiropractic practice. It is so user friendly that you can practically teach yourself!

Cons: Customer service hasn't always been the greatest at being able to troubleshoot when I've had issues.

Card connect has been my credit card processing company for two and a half years. Very reputable.

Feb 13, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money

Pros: No annual fees. My former company was awful. So card connect is a huge improvement. Their customer service

Is really great.

Cons: I wish funds would present faster than 2 days. Would be nicer to get payouts sooner, but really can't complain.

Card Connect

Aug 20, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: I really like that the software is really easy to use and there's no learning curve.

Cons: What I least like about this software are some features that it's lacking in. I hope it allows you to charge a transaction that was declined with a click of a button instead of retyping all the information again. I also wish they allow you to edit a billing plan name.

easy to use, clean site appearance

Mar 01, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

2 / 5
Value for Money

Pros: I liked that it showed batch totals for the most recent dates. Reports are helpful and easy to access.

Cons: I had issues with pricing and customer service (which I understand is thru a merchant rep, not directly an issue with the website).