--- title: "Spok Care Connect Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Spok Care Connect Software - reviews, pricing plans, popular comparisons to other Patient Management products and more." source_url: "https://www.capterra.com/p/141027/spok-care-connect/" page_type: "product" language: "en" --- # Spok Care Connect Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Spok Care Connect ## What is Spok Care Connect? Everything you need for exceptional clinical care communication. Our secure platform automates clinical workflows for activities such as patient alerts, clinician consults, code calls, and test results. Increase clinician satisfaction and enable users to spend more time with patients. ## What is Spok Care Connect used for? [Patient Management](https://www.capterra.com/patient-management-software/)[Medical Scheduling](https://www.capterra.com/medical-scheduling-software/)[Hospital Management](https://www.capterra.com/hospital-management-software/) Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Spok Care Connect?[Manage this product listing](https://www.g2.com/products/spok/claim_requests/new?auto=true) ## Spok Care Connect Overview Updated September 2026 AI summary Spok Care Connect offers enterprise and midsize organizations a cloud-based solution for managing appointments, staff, and patient records across multiple locations. Designed for businesses using medical scheduling and hospital management software, it features appointment scheduling, HIPAA compliance, and third-party integrations, with options for customizable reports, alerts, APIs, and on call scheduling to support complex operational needs. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Spok Care Connect 3.0 (1) VS. [### TimeTap](https://www.capterra.com/p/139709/TimeTap/) [4.5 (261)](https://www.capterra.com/p/139709/TimeTap/reviews/) Starting Price Contact vendor Starting Price $28.45 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.0 (1) Ease Of Use 4.3 (261) Value For Money 0.0 (0) Value For Money 4.4 (197) Customer Service 0.0 (0) Customer Service 4.6 (226) ## Spok Care Connect alternatives Highest Rated [Caspio](https://www.capterra.com/p/137206/Caspio/) [4.6 (249)](https://www.capterra.com/p/137206/Caspio/reviews/) Starting price $600.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/137206/Caspio/) [TheraOffice](https://www.capterra.com/p/92918/TheraOffice/) [4.4 (27)](https://www.capterra.com/p/92918/TheraOffice/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/92918/TheraOffice/) [athenaOne](https://www.capterra.com/p/98735/athenaOne/) [3.8 (913)](https://www.capterra.com/p/98735/athenaOne/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 70% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/98735/athenaOne/) [Health Cloud](https://www.capterra.com/p/172299/Health-Cloud/) [4.4 (67)](https://www.capterra.com/p/172299/Health-Cloud/#reviews) Starting price $350.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/172299/Health-Cloud/) ## FAQs about Spok Care Connect Overview ### What company size and specific industries is Spok Care Connect built for? Spok Care Connect is designed for healthcare organizations of all sizes, especially hospitals, clinics, and other clinical teams that need cloud-based coordination and communication. It is built for the healthcare sector, where staff must connect with the right people and information at the right time. Features and Usability ### What are the key features of Spok Care Connect? Spok Care Connect offers admissions management, discharge management, and patient records management for care coordination. It also includes alerts/notifications, reminders, and real-time data, plus scheduling tools such as appointment scheduling, on-call scheduling, and calendar management. Additional features include bed management, workflow management, reporting & statistics, and third-party integrations. Getting Started and Support ### What training and onboarding options does Spok Care Connect offer? Spok Care Connect provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided instruction, webinars cover group learning, documentation offers written reference material, and videos provide self-paced viewing for product setup and review. Getting Started and Support ### What customer support options does Spok Care Connect offer? Spok Care Connect provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. No reviewer feedback about support is available in the catalog data, so no claims can be made about response speed, helpfulness, or common support frustrations. ## Features AI summary Based on 1,214 Patient Management reviews Capterra reviewers highlight these as the features buyers care about most when choosing medical scheduling software: - **HIPAA Compliant** (**74%** of reviewers rated this feature as critical) - **Charting** (**69%**) - **Appointment Scheduling** (**57%**) Spok Care Connect includes **HIPAA Compliant** and **Appointment Scheduling**, covering two of the most important priorities for medical scheduling buyers. This gives healthcare teams a way to protect patient information while managing bookings efficiently. However, it does not include **Charting**. Instead, it offers **Patient Records Management** (**60%**), which still supports access to patient information and care details in one place, helping businesses coordinate scheduling tasks while maintaining accurate records and supporting compliant day-to-day operations. Activity Tracking Track and document all activities across devices, networks, and other systems Admissions Management Handle the registration and admission process for existing and new students Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API Application programming interface that allows for integration with other systems/databases Appointment Scheduling Schedule appointments via a calendar Bed Management The allocation and provision of beds Spok Care Connect 26 features Track and document all activities across devices, networks, and other systems Handle the registration and admission process for existing and new students Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Schedule appointments via a calendar The allocation and provision of beds Track and manage schedules and meetings via an integrated calendar Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Track and manage staff profiles, recruitment, schedules, productivity, career development and performance Compliant with HIPAA, which sets standards for sensitive patient data protection Information, data and reports that are being tracked over time Allows you to effectively manage samples and associated data Manage and support multiple locations Track and organize on-call shifts Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries Observing and tracking a patient's health status, condition, and wellbeing Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details Track and organize physician schedules and pertinent information Receive data and information in real time Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Plan availability and assign specific time slots for tasks and resources Set up connections to third-party platforms to improve business processes Estimated waiting time in the queue Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 3.0 (1) 3.0 Based on 1 reviews ## Pricing ### Starting price Free trial not available Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## User reviews Overall rating 3.0 Based on 1 reviews Filter by rating 5(0) 4(0) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent BJ Britta J. Child Life Specialist Hospital & Health Care ### "Secure but noisy" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 6/10 November 19, 2021 Pros Spok provided a secure way to quickly page colleagues. I liked that you could also assign pages to different people depending on who was working that day, vs relying on others to know who to page on different days/times. Cons When using the software, there was no vibration setting for notifications. I used my personal phone. Therefore, I needed to keep my phone's ringer on in order to hear my pages at work but unfortunately, that meant that phone calls and texts also had audible notifications while in patient rooms. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.