--- title: "SmartFocus Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about SmartFocus Software - reviews, pricing plans, popular comparisons to other Marketing Automation products and more." source_url: "https://www.capterra.com/p/141030/SmartFocus/" page_type: "product" language: "en" publication_date: "2026-08-20" --- # SmartFocus Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) SmartFocus ## What is SmartFocus? Marketing solution that uses beacon technology, provides personalization, contextualization, and predictive marketing capabilities. ## What is SmartFocus used for? [Marketing Automation](https://www.capterra.com/marketing-automation-software/) Overall rating Based on 3 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### SmartFocus 3.7 (3) VS. [### Systeme.io](https://www.capterra.com/p/198994/Systeme/) [4.8 (2,132)](https://www.capterra.com/p/198994/Systeme/reviews/) Starting Price Contact vendor Starting Price $17 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.0 (3) Ease Of Use 4.6 (2,132) Value For Money 3.7 (3) Value For Money 4.9 (2,028) Customer Service 3.3 (3) Customer Service 4.8 (2,076) ## SmartFocus alternatives [Brevo](https://www.capterra.com/p/132996/brevo/) [4.6 (3,526)](https://www.capterra.com/p/132996/brevo/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/132996/brevo/) [MailerLite](https://www.capterra.com/p/136603/MailerLite/) [4.7 (2,344)](https://www.capterra.com/p/136603/MailerLite/reviews/) Starting price $12.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/136603/MailerLite/) [ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/) [4.6 (2,574)](https://www.capterra.com/p/79367/ActiveCampaign/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/79367/ActiveCampaign/) [HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/) [4.5 (6,261)](https://www.capterra.com/p/171840/HubSpot-Marketing/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/171840/HubSpot-Marketing/) ## FAQs about SmartFocus Features and Usability ### What are the key features of SmartFocus? SmartFocus offers drip campaigns for automated message sequences and ROI tracking for measuring campaign performance. Its core feature set centers on email or marketing automation workflows and results reporting, with these two functions forming the main capabilities listed in the catalog. Getting Started and Support ### What training and onboarding options does SmartFocus offer? SmartFocus provides in person training and webinars for teams getting started. In person sessions allow direct, face-to-face instruction, while webinars support remote group learning and guided product overviews. These are the confirmed training formats listed for SmartFocus. Getting Started and Support ### What customer support options does SmartFocus offer? SmartFocus provides 24/7 Live Rep and Chat support. No reviewer feedback is available to describe response times, helpfulness, or common support frustrations, so the support experience cannot be assessed from user comments. ## Features AI summary Based on 6,612 Marketing Automation reviews According to Capterra reviewers, these are the features buyers prioritize most when evaluating marketing automation software: - **Email Marketing** (**59%** of reviewers rated this feature as critical) - **Event Triggered Actions** (**48%**) - **Lead Capture** (**51%**) SmartFocus is positioned around its own set of marketing automation capabilities. The platform provides tools for managing campaigns and customer communications across marketing workflows, giving teams a way to organize outreach, maintain consistency in messaging, and support ongoing customer relationship efforts. Get Advice We can help you find the software with the features you need. Features 3.7 (3) 3.7 Based on 3 reviews ## Pricing Value for money 3.7 (3) ### Starting price Free trial not available Value for money 3.7 (3) 3.7 Based on 3 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.3 (3) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.3 (3) 3.3 Based on 3 reviews ## User reviews Overall rating 3.7 Based on 3 reviews Filter by rating 5(0) 4(2) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent AN Anonymous User Digital Marketing Manager Information Technology and Services ### "Outpaced by newer CRMs on the block" 3.0 Overall Rating 3.0 3.0 Ease of Use 2.0 2.0 Features 3.0 3.0 Customer Service 2.0 2.0 Likelihood to Recommend 3/10 September 17, 2022 Overall, this project took over 2 years to deliver and was not to spec when finished. The integration with email was never fully completed and in the end the price outstripped any benefit to the business. There are now more products on the market that do far more for far less outlay. Pros At the time, it was one of the few CRMs that could handle the amount of data we wanted to add to the system Cons Ongoing costs for data storage far exceeded the value that the system was offering Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Richard H. Marketing Manager Computer Hardware ### "Great features & Support! But clunky user interface" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 December 28, 2021 SmartFocus allowed us to run 3 separate accounts pooling 3 IP address's over 3 companies, sending over 10M emails a year just one in house marketer. Without the reliability and assistance of this platform we would not have performed as well over the last 3 years. Pros This is a great platform for regular email marketing, the A/B testing options are good, the reporting functions are clear. Delivery speed and deliverability scores where both high once the IP addresses where established. Customer support is always very helpful and readily available. In all a great platform, more expensive than some! But worth every penny... Cons For organisations with a small marketing team the templating/WYSIWYG email creation tools are quite limited, and the old JSON file support is frustrating and needlessly complicated. Once you figure your work around though it's fast and reliable. Reasons for choosing SmartFocus Tests of the other platforms proved them to be less flexible, slower and not of equal value. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User Web Analytics Internet ### "Great email platform for us" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 April 24, 2018 Pros Easy to use email platform we used as we expanded our email marketing efforts. It allowed us to build out segments and create A/B Tests to dial in what worked best for our customers. Cons In the past, it has gone down for more than 24hrs without notice. It did hit during the busy season of our seasonal business. The emails we had pre-scheduled still went out without issues, but we were not able to make any adjustments or create any additional emails at that time. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.