# SmartFocus Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about SmartFocus Software - reviews, pricing plans, popular comparisons to other Marketing Automation products and more.

Source: https://www.capterra.com/p/141030/SmartFocus

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# 

 SmartFocus Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

SmartFocus

## What is SmartFocus?

Marketing solution that uses beacon technology, provides personalization, contextualization, and predictive marketing capabilities.

## What is SmartFocus used for?

[Marketing Automation](https://www.capterra.com/marketing-automation-software/)

Overall rating

Based on 3 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

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Do you work for SmartFocus?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.smartfocus.com&name=SmartFocus)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### SmartFocus

3.7 (3)

VS.

[4.6 (3,411)](https://www.capterra.com/p/132996/brevo/reviews/)

Starting Price

Contact vendor

Starting Price

$9

Usage Based, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

3.0 (3)

Ease Of Use

4.6 (2,126)

Value For Money

3.7 (3)

Value For Money

4.5 (2,022)

Customer Service

3.3 (3)

Customer Service

4.5 (2,070)

## SmartFocus alternatives

[4.5 (6,220)](https://www.capterra.com/p/171840/HubSpot-Marketing/reviews/)

Starting price

$15.00

Per User, Per Month

Highest Rated

[4.7 (836)](https://www.capterra.com/p/153508/Omnisend/reviews/)

Starting price

$16.00

Per User, Per Month

[4.3 (2,913)](https://www.capterra.com/p/31898/Constant-Contact/reviews/)

Starting price

$12.00

Per User, Per Month

[4.3 (710)](https://www.capterra.com/p/75130/Marketo-Lead-Management/reviews/)

Starting price

Contact vendor for pricing

## Pricing

Value for money

3.7 (3)

### Starting price

Contact vendor  
for pricing

Free trial  
not available

Value for money

3.7 (3)

3.7

Based on 3 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

3.3 (3)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

3.3 (3)

3.3

Based on 3 reviews

## User reviews

Overall rating

3.7

Based on 3 reviews

Filter by rating

5(0)

4(2)

3(1)

2(0)

1(0)

Mentioned topic

Sorted by most recent

AU

Anonymous User

Digital Marketing Manager

Information Technology and Services

### "Outpaced by newer CRMs on the block"

3.0

Overall Rating

3.0

3.0

Ease of Use

2.0

2.0

Features

3.0

3.0

Customer Service

2.0

2.0

Likelihood to Recommend

3/10

September 17, 2022

Overall, this project took over 2 years to deliver and was not to spec when finished. The integration with email was never fully completed and in the end the price outstripped any benefit to the business. There are now more products on the market that do far more for far less outlay.

Pros

At the time, it was one of the few CRMs that could handle the amount of data we wanted to add to the system

Cons

Ongoing costs for data storage far exceeded the value that the system was offering

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Richard H.

Marketing Manager

Computer Hardware

### "Great features & Support! But clunky user interface"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

December 28, 2021

SmartFocus allowed us to run 3 separate accounts pooling 3 IP address's over 3 companies, sending over 10M emails a year just one in house marketer. Without the reliability and assistance of this platform we would not have performed as well over the last 3 years.

Pros

This is a great platform for regular email marketing, the A/B testing options are good, the reporting functions are clear. Delivery speed and deliverability scores where both high once the IP addresses where established. Customer support is always very helpful and readily available. In all a great platform, more expensive than some! But worth every penny...

Cons

For organisations with a small marketing team the templating/WYSIWYG email creation tools are quite limited, and the old JSON file support is frustrating and needlessly complicated. Once you figure your work around though it's fast and reliable.

Alternatives considered

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Reasons for choosing SmartFocus

Tests of the other platforms proved them to be less flexible, slower and not of equal value.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Web Analytics

Internet

### "Great email platform for us"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

8/10

April 24, 2018

Pros

Easy to use email platform we used as we expanded our email marketing efforts. It allowed us to build out segments and create A/B Tests to dial in what worked best for our customers.

Cons

In the past, it has gone down for more than 24hrs without notice. It did hit during the busy season of our seasonal business. The emails we had pre-scheduled still went out without issues, but we were not able to make any adjustments or create any additional emails at that time.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)