# Events.com Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Events.com the right Event Management solution for you? Explore 36 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/141049/Events-com/reviews --- Events.com 4.6 (36) [View alternatives](https://www.capterra.com/p/141049/Events-com/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Events.com Ease of use 4.5 Customer Service 4.7 ## Showing most helpful reviews Showing 1-25 of 36 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Himanshu J. Real estate Sales Associate Real Estate Used the software for: 2+ years ### "Creating and organizing events" December 19, 2024 5.0 It is extremely wonderful to organize events , link event details to social media and paytm kind of platform as well for unlimited promotions. Changes made in a minute without need of extreme manually hours. Pros 1\. UI is extremely clear and good enough. 2. Extremely easy and reliable service as well. 3. Super integerable with all marketing platforms. Cons There is nothing to be dislike as of now. Review Source TD Tom D. 1st Vice President Civic & Social Organization Used the software for: 6-12 months ### "Hands down the easiest way to manage event registration" August 21, 2019 5.0 Events.com has allowed us to better organize the "behind the scenes" of the event registration process. Other sites did not have accessible help features and we would spend time on YouTube looking up how to videos. We have saved countless man hours being able to email in needed changes and thoughts about how we wanted to change things and the events.com team would walk us through options. Pros The staff at events.com are extremely knowledgeable and were able to ask me my goals for the event registrations and they walked me through how to do it (although they do all the setup) so I was aware of how to do it. They are able to make the registration site function in the way that works best for the end user and us as the organizer. The people on the events.com team, are some of the best people I have worked with and genuinely care about our organization and what these events allow us to do beyond the event. They care about their customers. Cons I cant think of anything that I want changed about events.com. Everything from the site (desktop and mobile) to the people behind the site I have been extremely happy. Switched from [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Representative from events.com reached out to us (like a genius) and asked us who we used and how we liked working with them. After a couple phone calls and one sit down meeting with our treasurer and event registration site handler we made the switch. Review Source VR Verified Reviewer Development Manager Fine Art Used the software for: Less than 6 months ### "Still Waiting for Money" May 10, 2023 2.0 I wouldn't trust Events.com at this point. We've moved on to another ticket provider and are much happier. Buyer Beware! Pros At first our organization was quite happy with Events.Com because soon after they purchased BrownPaperTickets (which owed us money from our Spring 2022 shows) we were paid this money. This was an encouraging sign to us. Cons However, we are still waiting to be paid for tickets sold to shows held in December 2022. Repeated requests to be paid have resulted in nothing - we have not heard back from their customer service about the money owed to us from 5 months ago. Review Source KK Kristin K. Project manager Internet Used the software for: 1-2 years ### "Great platform" August 28, 2019 5.0 I am happy with the platform Pros I like the UI, it is very clear and I am able to find what I am looking for easily. Cons Promo codes: The selection of dates and choosing which event the code will work is a bit hard. Selecting the date and ticket type could appear somewhere before saving the promo code. otherwise, I forget about them Switched from [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Our CEO recommended and we tested and liked it. Review Source MD Mariah D. Owner, Designer Graphic Design Used the software for: Less than 6 months ### "Best Customer Support Ever! " August 20, 2019 5.0 We are able to host all of our events through events.com and that is a game changer for us. Payment plans, different ticket pricing - it's all wonderful to have in one place! Pros Events.com has the best customer support. They checked in on us multiple times to make sure we didn't have any questions and to wish our event well. Amazing people at events.com! Cons There are a few features that would be wonderful to have that are not currently offered, like an email notification each time a new sign up comes through. The daily summaries were sufficient for us though! Alternatives considered [WooCommerce](https://www.capterra.com/p/225601/WooCommerce/) Reason for choosing Events.com The amazing customer service and product options! Switched from [WooCommerce](https://www.capterra.com/p/225601/WooCommerce/) Ease of use, uniformity Review Source MA Marco A. Club Manager Health, Wellness and Fitness Used the software for: 1-2 years ### "Review for Events " August 21, 2019 5.0 I use events.com to host meetings, conferences, or race events for registration. I use it to collect registrant info and push out marketing information to my social network. Pros Simple layout made it easy to setup and launch the events I was hosting. Cons Sometimes it was difficult to find certain features in the navigation homepage - the icons didn't necessarily match the category I was looking for (like tickets sold, promo codes, etc.) Reason for choosing Events.com Ease of use and a good recommendation. The recommendation was based on speedy and reliable customer service which I found to be true. Switched from [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) I was recommended the site by another race director who works closely with the event.com team. Review Source CD Christine D. Executive Director Non-Profit Organization Management Used the software for: 2+ years ### "The Team At Events.com Are Amazing!" September 4, 2019 5.0 We were processing ticket sales manually before events.com. They handle all of our ticket sales seamlessly now so I can spend my time doing other project items. Pros It is very easy to use, but more importantly, \[SENSITIVE CONTENT HIDDEN\] and the team behind it is amazing. Cons There isn't anything that I would point out as being a "con" as the platform is very easy to use. Alternatives considered [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Reason for choosing Events.com The hands-on customer support made all the difference. They event attend our event and participate! Review Source AF Adam F. CEO & Co-Founder Events Services Used the software for: Less than 6 months ### "A fantastic and highly personalized ticket management system" August 26, 2019 5.0 Events.com made our conference ticket purchasing process simple for our attendees and streamlined our check-in process with the use of tablets for ticket scanning. Their prices were better for us than the competing system we had previously used and the personalized service made working with them extremely simple and pleasing. Pros Our local sales rep was AMAZING. She made our transition from a different service provider seamless, provided fast and friendly support, and personalized our event page herself. I had never even received a call from the previous service we used, but Events.com made us feel like our company and event mattered to them. Cons There was very little not to like. I recall having a couple of very minor requests that could not be fulfilled by their system, but they said that they would look into the ideas for the future. Alternatives considered [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Reason for choosing Events.com The value proposition and personalized approach. Switched from [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) The value proposition and personalized approach. Review Source VR Verified Reviewer Director Entertainment Used the software for: Less than 6 months ### "Simple trustworthy" August 20, 2019 5.0 I really like it overall. Could use some UX/UI updates for the users. Pros The forward-facing UI for consumers. The simplicity of ticket purchasing and overall clean aesthetic of the design. Cons The back end UI can sometimes be tricky to navigate and I also trying to find the totals on each event isn't very clear Alternatives considered [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Reason for choosing Events.com Tony Finn showed it to us and its become a great part of our film showings. Review Source Joy H. Executive Director Events Services Used the software for: 6-12 months ### "Good platform that could be great." September 4, 2019 4.0 Because the customer service is excellent, any major issues we have with the software are immediately seen to by our customer service rep. As stated above, this software would get a 10/10 if we had access to reporting options and more customization. Pros The software is generally easy to use, and the customer service is excellent. It is much easier for our customers to use as well. Cons Creating reports is very limited in what information you can pull together and I have to ask our customer service rep to do those for us. Would be much better if we could do them ourselves. There are some registration options that we wish we could customize as well. Review Source CC Caryn C. teacher Education Management Used the software for: 2+ years ### "Good for searching options" August 19, 2021 4.0 Pros This is helpful when looking for different events. Cons Charges too much in fees for purchasing tickets. Review Source LH Lindsey H. Business Development Transportation/Trucking/Railroad Used the software for: 1-2 years ### "Great Product " August 27, 2019 5.0 Pros This allows our organization to easily manager our professional clubs' events. It been a big help to get the information out, see who is interested, and manage appropriate follow up messages. We've been able to present a more professional look with this product. Cons The % it takes from sales, but some cost is to be expected. Review Source JG Jarrod G. Founder Events Services Used the software for: 2+ years ### "Events.com makes all our event ticketing simple and easy!" September 4, 2019 5.0 Online ticketing is made easier with Events.com. (Took a bit of time getting used to the functionalities, but worth it). Pros The extra 'add-on's' (such as swag, drink, t-shirts, socks etc) are a really nice touch. The sharing feature to allow others to invite friends for a discount is great! Cons Copying past events to use for future events is not that easy. Some of the features do no 'port-over' well. e.g. the customized messages when people pursue a ticket need to manually be done again (and the cut and past URL's each need to be manually inserted). Would be nice to be able to cut and past hyperlinks for ease of reference. But most of all would be great if copying an event could also include this. Not sure how much Events.com promotes our events to other local people who may be interested in attending similar events. (This was one of the greatest assets of Eventbrite) Reason for choosing Events.com Co-founder is a local Ottawa entrepreneur and we love supporting local businesses!Plus the additional functionality of Events.com is much appreciated. Review Source MS Michelle S. CWO Sports Used the software for: 2+ years ### "Events.com is user friendly and customer service is top notch!" August 20, 2019 5.0 I have used a number of registration platforms over the years. Since moving our events to Events.com 2+ years ago, I have never looked back and wished we hadn't made the change. In fact, when some clients choose other platforms and issues arise, it reminds me why I am so happy with this decision. The ease of setting up new events and copying past events in incomparable. Any time I have a support question, it is answered thoroughly and quickly! The team actually listens to user feedback and makes enhancements based on that feedback! Pros I have used a number of registration platforms over the years. Since moving our events to Events.com 2+ years ago, I have never looked back and wished we hadn't made the change. Cons I understand why there isn't a built -in email feature but it would be so amazing if there was one! Review Source TO Tim O. Chief Lounger Events Services Used the software for: 2+ years ### "Best event booking platform" September 7, 2019 5.0 Always been awesome experience! Pros Easy to use, love how you can duplicate events during set up and best part is choice of payment platform- as an event organizer getting paid within days of ticket sales is great. It allows organizers to pay vendors as sales come in. Cons Not much - maybe if it integrated with more email programs other than mail chimp Alternatives considered [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Reason for choosing Events.com Ease of use and payment processing for sure Review Source DH Daryn H. CEO Events Services Used the software for: 1-2 years ### "Put Foot Rally" August 21, 2019 5.0 Could not speak more highly of the team and service. Pros Clean, simple, easy to use. It is the best platform for ticketing by far. Fair pricing. Cons No webpage integration. - click-out leads to a huge drop-off - which means less ability to track conversions. \*Showclix have a simple, but very effective integration) No app - app like eventbrite to check in participants / track sales would be amazing. Logging into events.com every time to check sales wasn’t great. Alternatives considered [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/)[ShowClix](https://www.capterra.com/p/82542/Easy-To-Use-Ticketing-Software/) Reason for choosing Events.com Product and team. Review Source EM Errin M. Event Manager Events Services Used the software for: 6-12 months ### "Why we use Events. " September 3, 2019 5.0 Pros I love the ease of the platform. It is very user friendly and what isn't easy the customer service is top-notch. We get taken care of. Cons My only con is that this software does not work with iPads. Every device we have is an iPad. Our timing company also only uses iPads. It's very difficult to use this without it being used across all platforms. I don't know anyone that uses tablets. I really hope the IOS version is coming sooner rather than later. It's hard to tell other companies about needing to use this when they also can't use certain aspects. Switched from [ActiveCollab](https://www.capterra.com/p/114491/Active-Collab/) The was of use. Review Source NP Nicole P. co owner Entertainment Used the software for: 6-12 months ### "Difficult To USe" September 4, 2019 4.0 If you can't tell we haven't enjoyed it. After the initial sales call everything was pretty downhill. Pros It sells tickets. You want me to type more but that is literally the only thing we like. Cons Everything else. IF you skip something it won't process. Trying to retrieve customer info you have to click back and forth a million times. If you download the information it's useless and unreadable. Trying to make a list of who bought what is worthless and taking about 6 hours at this point. When there is an issue you don't fix it. You just tell me to fix it. We were told a machine would be sent to us this week to process tickets, that didn't happen. Overall a very disappointing experience that has required far more work on our part than we were expecting. I wish we had never sold tickets at all. We would have saved a ton of time. Reason for choosing Events.com Sales rep, price point Review Source RS Robert S. Owner Design Used the software for: 6-12 months ### "Brainstorming at the Bunker" September 4, 2019 4.0 I have done 2 events now and will certainly be doing more. I would like to see improvements in the look and feel and the key document export options. Pros The help staff were awesome. Took an active role and helped me get things in the way they needed to be. Great advisors. The software easily loaded into my squarespace site, with the help of your staff. Cons I think the look and feel of Eventbrite is nicer visually. Easier for customers/clients for purchasing tickets. There needs to be improvements in the ticket purchasers document export. The excel document required a lot of work at my end to clean it up and pull important information from. I found that experience didn't match your front end experience. It should be as simple and easy to use as building an event. Reason for choosing Events.com It was suggested to me by a friend who does many events. She switched over from Eventbright and highly recommended you. Review Source RS Ralph S. Race Director Sports Used the software for: 1-2 years ### "Overall great experience!" August 20, 2019 4.0 Overall, the experience was good, even with the limitations in regards to the endurance industry. Pros System was easy to use, great customer support and the employees we dealt with would go out of their way to help us. Cons The system was not geared to endurance events and it limited us in what we could do in the endurance industry. Review Source femi sola B. Project managee Human Resources Used the software for: Less than 6 months ### "Events.com " July 11, 2021 5.0 Pros Events.com has the top client support. They check in on us several period to get on to certainly we didn't assert any questions and to desire our outcome well. Amazing frequent at events.com Cons Events.com needs to work on their strengths ,capitalised on their edge above their competitors. They cannot be in all,they need work harder on their strengths. Review Source KM Katie M. Graphic designer Events Services Used the software for: 6-12 months ### "Events.com is the best!" August 20, 2019 5.0 Pros I really like the user-friendliness to it. It's very simple to find stuff and to do things on it without even having much training or knowledge. The staff are also amazing! Cons Honestly. there isn't really much I can think of that I don't like about events.com. Review Source CD Cayra D. Coordinator Health, Wellness and Fitness Used the software for: 2+ years ### "Would recommend " August 20, 2019 5.0 Pros Support team was very receptive and responded quickly to our questions and suggestions as we attempted to customize our program Cons We run a unique program and unfortunately events.com wasn’t able to customize our registration platform exactly as we like it. Reason for choosing Events.com Not enough time Review Source VR Verified Reviewer Executive Producer Used the software for: 1-2 years ### "Seamless, intuitive registration platform" February 28, 2018 5.0 Pros I love that when I went to register for the La Jolla Half Marathon, the entire process took less than 5 minutes. I registered on my iPhone and it was super easy and quick. Cons I love running events, so I am looking forward to seeing more running events on the platform. I'd also like to see which of my friends are attending different events. Review Source OB Olivia B. Coordinator Museums and Institutions Used the software for: 1-2 years ### "Science and Tech youth program " August 26, 2019 4.0 Pros That I can have the same event in french and english That there are multiple options for the types of questions I can ask on a form Cons The gender question does not allow for gender non-conforming people to respond accurately. There should be options for non-binary and other. With the multi selection question, there's no option to add other with an if other question Review Source Similar Products Featured ## Related categories [Registration](https://www.capterra.com/registration-software/)[Ticketing](https://www.capterra.com/ticketing-software/)[Event Management](https://www.capterra.com/event-management-software/)