# Page 3 | HR Avatar Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is HR Avatar the right Pre-employment Testing solution for you? Explore 130 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/141052/HR-Avatar-Pre-Employment-Tests/reviews --- HR Avatar 4.5 (130) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 3rd, 2026 # Page 3 - Reviews of HR Avatar ## Showing most helpful reviews Showing 51-75 of 130 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use ML Mylene L. Global HR Manager Health, Wellness and Fitness Used the software for: 2+ years ### "HR Avatar, the best online assessment " December 15, 2022 5.0 10 out of 10 Pros Test are all relevant and sorted according to position title. Results are easy to understand and helps us to identify the KPIs of the candidates. Cons Password sensitive for admin when logging in. Review Source Response from HR Avatar December 15, 2022 Thank you for your review, Mylene. We are thankful for your high praise. It's great to read that you found the test results easy to use and helpful in your candidate testing. MRA Maybelle Rose A. HR Specialist Non-Profit Organization Management Used the software for: 2+ years ### "HR Avatar review - its effectiveness and how it helps users to determine candidates' capability. " December 13, 2022 5.0 We solve the way we want to determine if the candidate is fit for the role he/she applying for and the easiest way of interpreting the exam. Pros The pre-employment exam and reference check. Yes, the software is easy to use. We could easily determine if the candidate is fit for the role or not. Cons For me, there are no features that are difficult to use. The guide is properly given for the user and administrator. Reason for choosing HR Avatar is way cheaper than other products in the market and its effectiveness of it in terms of pre-employment examination. Review Source Response from HR Avatar January 4, 2023 Thank you for your review, Maybelle Rose. It's great to read that you found our software easy to use and effective. SB Seema B. Director, HR Professional Training & Coaching Used the software for: I used a free trial ### "Mixed Reviews" November 25, 2019 3.0 Pros I like the questions asked when i sampled it as it was business scenarios but also tested the areas of interest (i.e. critical thinking, analytical, problem solving etc). This is why I chose it over the other platforms. It has business questions versus abstract questions. Cons The HR Avatars slowed it down and I'm not sure if it added any significant value. I found it to be feeling less professional and more like a kids game. But the first few questions asked were good as far as i could tell by doing the test myself. The biggest issue i have is that there are no sample questions in all the areas they test in order for me to determine if this is good test for what i need. The only way to do this is I had to take the test myself. Unfortunately I didn't have 45 minutes in my day to finish it so I had to waste a test. When i had my candidate complete it, the candidate did not do well in one particular area which we found very surprising given how well the candidate did in the interview in this exact area. When I asked for some sample questions or just key concepts tested for, I was advised by customer service they couldn't do anything for me and couldn't provide me with any additional information. Therefore, I cannot verify the relevance and validity of the questions asked. I advised the customer service rep that this would deter me from buying again and I never received a response. The only way i can consider using it again is if i pay for a test and take it myself fully to determine if it is a good test for the job I am recruiting for. I likely won't be doing that and will need to find another provider. Review Source Response from HR Avatar December 11, 2019 Thank you, Seema, for the candid feedback. Unfortunately, we don't routinely share individual questions for our assessments, and we doubt that any reputable provider does so. We do, however, share the competencies measured on our website, and we often work with customers to help them understand exactly what is measured in each competency. We are sorry you did not have a good experience with our customer service representative and will take action to prevent that from happening again. We would love to have a second chance to earn your business. CT Christine T. HR Staff Logistics and Supply Chain Used the software for: 2+ years ### "HR Avatar Feedback" December 12, 2022 5.0 Pros Easy to use and fast result of examination Cons Encounter error sometimes but it's normal to any software application. Review Source Response from HR Avatar January 4, 2023 Thank you for your feedback, Christine. We are pleased you found our software easy to use. Please let us know about the errors you encounter. We would like to help. VR Verified Reviewer Talent Acquisition Specialist Real Estate Used the software for: 6-12 months ### "Convenience of HR Avatar" December 23, 2022 5.0 none Pros What I like most about this software is that it is very easy to use. Another thing is that it can even detect plagiarism which is not easy to know or notice if done by manual examination. Cons none. I find it very useful as it is. It is very convenient to use Review Source Response from HR Avatar January 6, 2023 Thank you for your review. We are glad you found our software easy to use. DL Diana L. Head of HR & Services Division Financial Services Used the software for: 2+ years ### "Feedback " December 13, 2022 4.0 Very good! Pros Ease of use. Very user friendly. In our current world where everything has been shifted to digital, made an impact not just to admins but to our potential new employees as well. Cons Nothing I can think of now. really helped our company when it comes to pre employment assessments of candidates. Review Source Response from HR Avatar January 4, 2023 Thank you for your review, Diana. We are very pleased to read that our assessments have a positive impact within your organization. Jan B. IT Recruitment Information Technology and Services Used the software for: 1-2 years ### "HR Avatar has a lot to offer" February 1, 2019 4.0 supports their software - The customer service here is incredible - I have always had my questions answered or my needs addressed. Pros The software is video interactive, simulating real life situations that a candidate could encounter. Tests may be mailed out individually or in an email blast - I have the option of sending none or multiple reminders that the link is waiting for a candidate. and I am notified as soon as candidate has completed the test. The summary is both graphically represented and has a written summary. The assessment review has great follow up questions to ask if your candidate scores in an area that is other than what you are looking for. Cons Some of the technical assessments were not what we needed for a particular skill-set - However, is very open to customizing a test for us or anyone else. Review Source Response from HR Avatar March 21, 2019 Thank you for this review Jan! CQ Cherylou Q. Learning Development Supervisor Logistics and Supply Chain Used the software for: 2+ years ### "My Journey with HR Avatar" December 14, 2022 4.0 Awesome Pros A well-defined, modern edge software not just for recruiters but for practitioners of human capital. You can customize based on the needs of the industry. Its innovative features will pave its way to a more client and delighted customers. Cons If someone is not so techy, he/she would have a hard time exploring. However, if focus and determination to learn come together he/she will get through the journey with . Review Source Response from HR Avatar December 15, 2022 Thank you for your review, Cherylou. Your review is a pleasure to read, and your comments are unique and helpful. RW Ryan W. Talent Acquisition Supervisor Consumer Services Used the software for: 1-2 years ### "World Class Service" December 12, 2022 4.0 Pros The responsiveness of the team has been incredible! Any time we have wanted to implement something new, make a change or correct an error, we get almost immediate results. Cons The actual process of creating a custom test is a little cumbersome. But once the initial work has been done, it's easy to make changes. Switched from [ProProfs Quiz Maker](https://www.capterra.com/p/129610/ProProfs-Quiz-Maker/) Integration with iCims Review Source Response from HR Avatar December 15, 2022 Thank you for your review, Ryan. We appreciate you taking the time to share your thoughts. CE Christopher E. Talent Acquisition Specialist Information Technology and Services Used the software for: Less than 6 months ### "Review from User's Perspective" December 13, 2022 4.0 Overall, it's good. It gives Hiring Managers a glimpse of the competencies of the applicants they (about to) hire. It's also gives an impression to applicants that company is highly innovative given this fast facing technology world. Pros Test results are downloadable and accurate. I like the functionality where the software capture the image of the exam takers. The option to customize tests are also useful. Cons Some technology tests are not available in the options (like those specific to Cloud technology). We users, sometimes chooses the closest test batteries in order for an applicant to undergo the exam. Review Source Response from HR Avatar January 4, 2023 Thank you for your review, Christopher. We are always looking at ways to improve and add to our test catalog, so thank you for the suggestion. SL Sara L. N/A Non-Profit Organization Management Used the software for: I used a free trial ### "HORRIBLE CUSTOMER SERVICE" October 16, 2019 1.0 It's horrible. Software is rubbish and useless, customer service ditto, they take days to return emails and days to return calls, their tech support consists solely of taking 48 hours to tell you to clear your browser and then hanging up; I'm so done with this it's not even funny. Guess what, I can't even be considered for a job that I applied for i I don't use 's assessment, which doesn't work and they won't fix, so I guess I'll just stay unemployed. Never ever buy or use HR Avatar. Pros Absolutely nothing. The assessment I was sent for a job interview didn't work; 15 steps of troubleshooting later and a week of not hearing anything from but "clear your browser" and I guess I can't even be considered for a job. Thanks for the broken software, stress, and horrible customer service, HR Avatar. Cons Everything. Nothing works. I was supposed to do an assessment on this software so I could interview for a job; the software did not work, of course. A full week after contacting customer service, all they said was "clear your browser", which was the first of 15 troubleshooting steps I undertook before calling them. It took them days to email me that, it took them days more to call me and tell me that, and since then, radio silence. Never buy their software, never use their software, never deal with these people because you're just wasting your breath. Review Source Response from HR Avatar November 4, 2019 Hello Sara. We are sorry that your experience with HR Avatar was not a positive one. We serve over 1,000 customers a day who do not have difficulties completing the assessment, so the problems you had must have been unique to your computer or device. We are determined to make sure every customer has an easy to use and beneficial experience with our products. Would you be able to share your phone number with us? We would like to contact you, troubleshoot the problems you had, and help rectify this situation. Thank you for your feedback. SF SUZANNE F. Executive VP Textiles Used the software for: 2+ years ### "Extremely helpful in hiring the right people for the job" November 20, 2019 5.0 It is our company policy now that all applicants must complete the testing set up for that particular position prior to offering a position. This has significantly helped us to employ the right people and reduced our turn-over. Pros This software offers all the positions and personality testing to help us to build a cohesive team. We can use this software globally. It is a great software in that it helps the team lead with digging deeper into the applicants personality or professional background, asking the right questions suggested by this program. Cons The con would be that it is not multi-language. In the very beginning we did find that there are applicants skilled in test taking that can score very high and seem to be a great fit. However, as stated above if you ask the additional questions during the interview process it helps to find the full picture on the applicant. Review Source Response from HR Avatar December 6, 2019 Thank you, Suzanne. We are actively translating our tests into other languages, so hopefully we will be able to address all of your candidates in the near future. JH Jan H. Executive Director Non-Profit Organization Management Used the software for: Less than 6 months ### "Review from someone who took the test" March 6, 2019 2.0 It was laughable. The only people who will benefit from this software are people who are not willing to take responsibility for evaluating the candidates they hire. If any future company tells me that I have to take this test, I will tell them I am no longer interested - and why. And, I'll bet HRAvatar won't keep this up on their website . Pros I only liked the essay portion. That part was good because it made me think and offered me an opportunity to show that I have a brain, know how to write a coherent sentence, and can write an effective story that is also captivating. Cons As someone who has 30+ years hiring people in six for-profits companies and four nonprofit organizations, using the Employment Test sure takes the pressure of of hiring personnel to do their job effectively. I took the test last night, and felt that part of it was fairly effective. However, it was far too long and the Excel portion did not seem to be working at all. When I tried to click on what I absolutely knew was the right answer, it would't take my answer. Other parts seemed to be testing how much you could remember about some rather random HR questions and business situations. Review Source Response from HR Avatar March 20, 2019 Hello, thank you for your feedback, and we are glad you enjoyed the essay portion and I'm sorry you only found part of the test fairly effective. You are correct in that the tests are designed to help hiring managers and recruiters with their decision-making and making the process more objective. The tests also give applicants a chance to demonstrate their attention to detail and problem solving skills. I'm very sorry to hear you had trouble with an Excel portion. We take applicant experience quite seriously. If you could contact our support email (support@hravatar.com) we would appreciate it so our tech team can investigate. Thank you again for the feedback! MP Marie P. Used the software for: ### "Using HR Avatar for hiring the right candidate" October 28, 2016 5.0 I signed up for , after having to terminate two people I hired for an Administrative position, because the skills they claimed to have they did not possess. HR Avatar allowed me to customize a test to determine if the candidate possessed the skills the position required. Though at first I was skeptical of having the applicant take a test before I interviewed them, it proved to be beneficial. So many candidates did not bother to start the test, and some started and never bothered to finish (it was interesting to follow the candidate from the first time they accessed the site, or that they never even attempted to, and each time they interacted with the test site). Those that never started or did not complete the test told me all I needed to know about themselves and I was able to weed them out. It was a nice perk too, that if the candidate never started the test, that I could request my credits back, since they weren't used. One thing that I did, which would be a beneficial addition from HR Avatar, was to email the candidate to let them know that I was sending them a test via HR Avatar, that was required to be considered for the position, including the approx. length of time it would take to complete the test. I never wanted the receiver to think it might be SPAM and disregard the test. My email letting them know what was coming seemed to me to be the extra step for the candidate to feel safe utilizing the test site, and to know to watch for the test, since we implemented a cut off date for each test to be completed. I am happy to say that we did hire someone who completed the test, and she has been employed with us for 6 months. I would use HR Avatar again when I need to hire someone Review Source Response from HR Avatar October 28, 2016 Thanks for the feedback, Marie. In account settings you can modify the test invitation email template that is sent to the candidate so that it contains your personalized message and signature. Contact us if you'd like us to walk you through it. -Bill NT Nekiah T. Recruiting Manager Telecommunications Used the software for: 6-12 months ### "Useful and User Friendly " December 19, 2022 5.0 No issues with , it is usually for our HR and recruiting needs. Pros is very user friendly, easy to navigate and view and/or administer test Cons The issues that we tend to have is the scores not correlating with ADP to view them in the candidate profile. Or ADP does not send the test out to the customers, and we have to manually administer Review Source Response from HR Avatar January 4, 2023 We appreciate your feedback, Nekiah. We are glad you found our system user friendly. We would like to discuss further your comments about scoring and ADP. Please contact us. GS Glenn S. Recruiting Manager Retail Used the software for: Less than 6 months ### "Great Hiring Resource!" November 18, 2019 5.0 Overall I really love th software. We currently just use it for the Pre-Hire Personality assessments, but are looking to use it for many other positions that we hire for. It has been a great resource for our hiring managers giving them the ability to identify good candidates faster! Pros I love how easy it is to view the applicants test results. It has a summary page that breaks down each competency and even goes into details. Very easy to read and navigate through. I also the animations before each test is given to each of our applicants. Great way to engage them before the test is taken. Cons I do not like how we cannot integrate the test into our current ATS. We currently use Saba Jobvite and I can automate the test link for applicants, but the data cannot be put into our ATS. We must get it from the site. Alternatives considered [Predictive Index](https://www.capterra.com/p/193508/Predictive-Index/) Reason for choosing HR Avatar Cost effective for what we are trying to accomplish with it. Review Source Response from HR Avatar November 19, 2019 Thank you for your review, Glenn! We will be happy to investigate integration with Jobvite. We will be in touch! RB Rizza B. HR Supervisor Logistics and Supply Chain Used the software for: 2+ years ### "HR Avatar as Online Assessment" November 21, 2019 3.0 It is overall fun and easy to take. There are just a few to improve. Pros It is accessible anywhere as long as there is internet connection. It is user friendly and fun to take because of the animations. Administrators can customized the test package depending on the job description. In HR, it is great that we can receive the result few minutes after the applicant has finished taking it. That means a lot because it saves a lot time waiting and we can proceed to hiring within a day. Cons In our company, there are applicants who cannot understand the English language. It is better if it has language options to consider. Review Source Response from HR Avatar December 6, 2019 Thanks for the honest review, Rizza. Keeping up with all languages is certainly a challenge. However, we currently offer most of our assessments in Spanish as well as English. Is there another language you are looking for? FB Frank B. Executive Vice President Non-Profit Organization Management Used the software for: 2+ years ### "Don't hire anyone without HR Avatar!" November 14, 2019 5.0 I wished I had known about it earlier. It would have saved me the time, effort and the cost of some poor hires! I've used it with two companies that I've been at and got my wife hooked on using it for her company. She swears by it as well. The alternatives to that I looked it were far too expensive for the smaller organizations that I've led. HR Avatar provides objective data that when combined with subjective interviews gives a much fuller picture of a candidate. With HR Avatar I can hire with confidence. Pros It works! is easy to administrate and it provides assessments for numerous types of positions. Most importantly, I've found the assessment reports to be incredibly accurate and the suggested interview questions very helpful in employee candidate selection. Cons Truly, no negatives with ! It works as advertised. Review Source Response from HR Avatar November 15, 2019 Thank you for your review, Frank! JH John H. Customer Relations Supervisor Non-Profit Organization Management Used the software for: 6-12 months ### "Solid Pre-Interview Assessment" November 13, 2019 5.0 Pros The way that it challenges/assesses candidates skills differently from any other pre-employment test. The situations it takes you through are outstanding and it truly gives them a brief look into what they'll be getting into if they're hired. Cons With any of these pre-employment tests, there's always a point where you have to take the results with a grain of salt. That individual may have been under high stress when taking the assessment, could have been rushed by an emergency, or any other outside factors. So, overall, there isn't anything I have to complain about this specific software for . Switched from [Wonderlic Select](https://www.capterra.com/p/145757/Wonscore-from-Wonderlic/) This wasn't my decision, but rather a decision of our HR team. Review Source Response from HR Avatar November 15, 2019 Totally agree. We always recommend that assessment scores are used in conjunction with other evaluation methods, like interviews and references. Never use any single method exclusively because none are perfect. Thank you for your review! MJG Mari Joylyn G. HR Psychometrician Information Technology and Services Used the software for: 6-12 months ### "HR Avatar" December 22, 2022 5.0 Its convenient way of administering assessments. Pros It is easy to navigate and the results are convenient to check. Cons Haven't really explored everything, but so far none. Review Source Response from HR Avatar January 4, 2023 Thank you for your review, Mari Joylyn. We are glad that you found our software easy to use and convenient. TP Trent P. Distribution Manager Warehousing Used the software for: 2+ years ### "Ease of use" December 19, 2022 5.0 Pros Administering the test is easy and quick. The candidates find it easy to use on their side as well. Cons I wish it would automatically send the test after I've entered all the information. Review Source Response from HR Avatar January 4, 2023 Thank you for your review, Trent. Would you like to discuss your idea for automatically sending the test? We tried to make it easy with just one click sending. MR Mindy R. Used the software for: ### "Great tool for small business company" October 28, 2016 4.0 Our professional business company used these services to help narrow the field down of potential candidates as part of selection and hiring process. They have very "job-specific" simulated testing that helps to gauge skills, knowledge and even personal traits. It's a great approach to an overall "snap shot" of applicants. It saved our staff time and money that it would have required to do this task on our own. It's one thing for a perspective applicant to tell you they can perform a certain task. It's another thing to have them take the simulated testing that produces concrete and tangible evidence of their ability to actually perform those job-related tasks. The feedback from the candidates we administered the testing to, was very positive. Most had not ever seen one like it. It's not strictly a personality test, like most products out there. It's all inclusive testing tool that includes personality tendencies, job record history, "suggested" red flag areas as well as personality traits. Most test takers loved it! When I signed up to use the Avatar product, I received emails and a personal phone call from the Avatar company. They helped me to narrow done what to use for what we were specifically looking for as well as what we, as a company wanted to target in our hiring process. They were very helpful and accommodating. The ease of use of the product in choosing the tests, administering them and receiving the results was user friendly on top of it. I would highly recommend the Avatar services. We are a small firm and to have this tool helped us achieve our desired goals. Review Source Response from HR Avatar October 28, 2016 Thanks for the review! -Bill HR Avatar LC Lucious C. Executive Director Government Administration Used the software for: 2+ years ### "Excellent Tool to Aid in Choosing the Best Candidates for a Position." December 23, 2019 5.0 Pros The interactive software gives the candidate a more realistic job setting. It also allows me, as an employer, collect valuable information, which I can use in gauging the potential performance of a candidate in a scenario job setting. It also gives me valuable personality assessments which I can use in screening candidates for interview. Cons The software is somewhat intuitive when setting up the perimeters, but once setup it is a breeze to use. Review Source Response from HR Avatar January 3, 2020 Thank you for your review, Lucious! We appreciate you taking the time to write your thoughts, and we are pleased you find our software helpful in evaluating your candidates. RC Robert C. HR Manager Automotive Used the software for: 2+ years ### "Different Style of Testing" November 21, 2016 4.0 We have used in the past for Customer Service, HR, and other technical positions. The reports are broken up into different categories which make it easy to tell where a candidate excels or needs improvement. This style of testing makes it easy to gauge computer skills. I particularly like the attention to detail score it provides. I do wish that there was some explanation in terms of how the scoring is done. There are a lot of positions I wish I could test using that aren't an option. Pros Attention to detail. Testing computer skills. Interactive style. Cons Would be nice to have more positions available. Review Source Response from HR Avatar November 23, 2016 Robert, Thanks for your great review! Score explanation: This is now a feature of our reports. With our summer 2016 update, we added a detailed explanation of the scoring to the end of the score report. It appears on any test reports run after that release. Additional tests: We have over 200 tests for specific job positions. The test titles are based on the US Dept of Labor job titles, so the titles might deviate from other commonly used job titles. If you search the catalog by your job title, it usually will find the right test, but if not- let us know. We also have 450 skills-specific tests. If there is a test you'd like to see, please let us know. We create new assessments based on market demand and we would like to hear from you. Thanks again. -Bill TM Tomasz M. HR Associate Mechanical or Industrial Engineering Used the software for: 1-2 years ### "HR Avatar Review" November 20, 2019 4.0 Pros The software is ease to send out to potential candidates and gives a nice overview of different skills and how they might match with what we are looking for. Cons The tests are hard to align with some of the more specific positions we have. It is hard from time to time to find a test that will be appropriate to the skill sets we are looking to figure out about a candidate. Also it is difficult to explain the rigors sometimes that exist in taking the exam to potential candidates. It would be nice if they were prompted with what the true needs are before they take the exam. Review Source Response from HR Avatar November 21, 2019 Thank you for your review and for the suggestion about explaining the requirements to candidates before they begin. We will evaluate the best way to do that. ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.