AppBase DCM & BPM Platform

5 / 5
1 review

Who Uses This Software?

Government, Finance, Insurance, and Energy Sectors

Average Ratings

1 Review

  • 5 / 5

  • 4 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
  • Free Demo
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Live Online
    In Person
  • Support
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Eccentex
  • Founded 2007
  • United States

About AppBase DCM & BPM Platform

Eccentex AppBase is a comprehensive, enterprise-grade application platform for case management solutions, bringing together information, processes and people for Investigative, Service Request, Incident Management, and Process-to-Decision like use cases. AppBase puts full control into the business user to adapt to changes in daily processes, and rapidly adapt to new policies and regulations.


AppBase DCM & BPM Platform Features

  • Access Controls/Permissions
  • Alerts/Notifications
  • Business Process Automation
  • Business Rules Management
  • Collaboration
  • Process Change Tracking
  • Process Mapping
  • Process Modeling & Designing
  • Visual Workflow Management

AppBase DCM & BPM Platform Reviews

Great case management tool and powerful low code platform

Mar 04, 2018

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not

Pros: We use Eccentex platform to build incident case management for public safety. Our solution provides two types cases - incident and service requests (patient transportation, blood delivery). Our incident case type is extremely complex, highly customized by Eccentex and our team for our needs. Service requests are based on more generic case templates provided by a vendor. Solution flexibility is crucial for us. We need the ability to configure and implement changes in case procedures, business rules and forms on the fly as soon as possible. We have found Eccentex to be well suited to all mentioned above.

Cons: Quality and completeness of product documentation is acceptable but could be improved. And parallel development on the same piece of code can be also sometimes challenging

Overall: Great platform to build a wide range of application, rapid prototyping, and development