# Adept Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Adept the right Document Management solution for you? Explore 14 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/141076/Adept/reviews --- Adept 4.2 (14) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 6th, 2026 # Reviews of Adept Ease of use 4.3 Customer Service 4.1 ## Showing most helpful reviews Showing 1-14 of 14 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Gisael G. Project Manager Maritime Used the software for: 6-12 months ### "Very nice product even better customer service." October 1, 2021 5.0 Pros Once you learned is pretty simple to use and works really fast. Cons User interface is very functional but can be improved. Alternatives considered [SolidWorks Enterprise PDM](https://www.capterra.com/p/92707/SolidWorks-Enterprise-PDM/) Review Source JS Jay S. Senior Engineer Industrial Automation Used the software for: 2+ years ### "Great for configuration management" September 25, 2020 5.0 Pros This software transitioned us from a manual versioning system of copying files or folders appended with dates to keep track of changes. This is a much more robust system because in addition to having prior versions of our files, they also come with a configurable amount of meta data such as who changed it, when it was changed, and why it was changed. The software also provides a single source of truth so we are no longer trying to inspect two different versions to determine which is the correct or latest file. Adept is very easy to setup, learn, and use, and the team at Synergis provides fantastic support to help you become a master of the software. They supported us in taking a more DIY approach with installation and upgrades, but also provide full service when we need it. Cons Not much to say here, occasionally I'll find a bug in the software like with any software, but Synergis is very receptive with taking reports of bugs found, making sure its not just my own user error (and helping if it is), and implementing a fix in the next version. Alternatives considered [Apache Subversion](https://www.capterra.com/p/177270/Apache-Subversion/)[Git](https://www.capterra.com/p/177211/Git/) Reason for choosing Adept Adept was the only software we found that could do everything we needed it to do while also having a user friendly and easy to use interface. Review Source Response from Synergis Software October 12, 2020 Thanks for your review, Jay. It's been a pleasure working with you all these years and we look forward to and appreciate our ongoing partnership. VR Verified Reviewer Mechanical Engineer II Mechanical or Industrial Engineering Used the software for: 2+ years ### "Adept is great at doc control, but not for collaboration" July 12, 2021 2.0 Pros Adept does a great job with document control and it does have a very easy GUI, I'll give it that. Cons Adept is far too restrictive when it comes to sharing information between engineers. There is no way to get the latest version of a model without closing everything in the CAD software, clearing the virtual library, and re-opening that model from the server from scratch. it's archaic and a big waste of time. Review Source Response from Synergis Software July 13, 2021 Thanks so much for taking the time to review Adept. I understand your perspective on collaboration and would love to hear more about your use of 3D models and Adept. Perhaps there is a way our experts can help you eliminate some of that restrictive behavior. Just send me a note at martha.lubow@synergis.com. EG Eric G. VP or Research and Development Industrial Automation Used the software for: 2+ years ### "Adept Review" October 22, 2021 4.0 Pros Direct access to files in the vault via the Windows file system. Cons The Solidworks integration has at times been finicky. Sometimes when assemblies open, the part files are all suppressed because the relationships were somehow corrupted. Alternatives considered [SolidWorks Enterprise PDM](https://www.capterra.com/p/92707/SolidWorks-Enterprise-PDM/) Reason for choosing Adept Solidworks Enterprised PDM did not allow direct access to the files through the windows file system. Review Source kH karnig H. Director, Technology & Innovation Electrical/Electronic Manufacturing Used the software for: 2+ years ### "Great document management software with option for customization." August 25, 2021 5.0 Our engineering team issues design and work instructions to the production floor every day. It is important that they can search all available designs, find the most current ones, make modifications quickly and easily, request approval, and transmit the final instructions quickly and efficiently to production. The built in transmittal functionality meant most of this process could be done very quickly with great control of design versioning. Also, different departments could add pictures, and test report and link them to a specific job. The only frustrating part was that generating transmittal for each job was adding significant administrative work, and with the data entry that was required, there was room of human error. The custom programming solution we did with Synergis solved this problem but importing the job data into adept from our order scheduling system, and allowing it to auto generate all the necessary transmittal at once. Once generated, the transmittals could quickly be assigned to each engineer to. Data entry errors were eliminated, and our engineering team could concentrate on value added work, rather than data entry. Pros The ability to create relationships between files, and the custom programming that was done to integrate the job data between or order/accounting system and adept was extremely valuable. Reduced data entry time, and allows for an efficient workflow. Cons The visual layout, although customizable and effective, is a bit antiquated. Review Source Response from Synergis Software August 26, 2021 Thank you Karnig for sharing your positive experience with Adept. We have an amazing CP team who can finesse the out-of-the-box capabilities to help companies like yours automate sophisticated processes to eliminate tedious data entry. I celebrate all that you have already accomplished and look forward to an ever-expanding partnership. AH Ahmed H. Civil engineer Civil Engineering Used the software for: 1-2 years ### "Adept Software " May 3, 2023 4.0 Very amazing software with a Significant toolsNot complected Pros Ease to use ,very easy to setup and learn Cons Intelligent software with a very tools to use Review Source GD Greg D. Sr CAD Designer Mechanical or Industrial Engineering Used the software for: 2+ years ### "Adept is a must in our business model" September 27, 2021 5.0 The software has worked has promised and if any issues have come up the tech support at Synergis has always went above and beyond to make things good again. Pros The ease of tracking revisions and what user(s) revised the drawings. Another great feature is if a file is placed in the wrong location the ease of correcting this issue. Cons The use of the non desktop version has always been hard to use and has proved to be not worth the money to have that feature. Review Source Response from Synergis Software September 29, 2021 Hi Greg Thanks for your wonderful review of Adept. It's good to hear back from companies who understand the value of document control for their business model. aQ adrian Q. Subtation Designer Utilities Used the software for: 2+ years ### "Adept Review" July 12, 2021 5.0 Pros ease of use, very easy to search, sort, and find documents. Cons the removal of the multiple windows, that made it easier to navigate. Review Source Response from Synergis Software July 15, 2021 Thanks for the positive review, Adrian. It means the world to everyone at Synergis when we glowing feedback on Adept from our customers. Please reach out to me if I can help you get even more value! MS Markus S. Industrial Designer Design Used the software for: 1-2 years ### "Synergis Adept is a useful file storage software with a dated user interface" October 9, 2020 4.0 Adept does its core function well but could use an updated user interface and more quality of life features added. Pros Adept is very useful for storing backups of files and sharing them with other users for collaboration. Cons Navigating through the file storage system can be tedious and at times confusing. It would be nice if there were options to view recently worked in folders. The user interface as a whole is not very intuitive. Review Source Response from Synergis Software July 13, 2021 Thank you so much for reviewing Adept. We appreciate you taking the time to provide feedback. I would love to understand what you're looking for in a user interface. Are you upgraded to the most current version? Again, we appreciate your review. GP Gabriel P. Designer Used the software for: 2+ years ### "Using it daily and having to maintain a separate file structure for all the incompatible programs." July 6, 2018 2.0 Pros Search ability of files. Version control. Version comparison. ability to set workflows to automate the release process. Cons Does not work well for managing AutoCAD Xrefs with images in them. Does not work with Revit Central Models. Does not work with Civil 3D models. Does not work with Inventor models Review Source Response from Synergis Software June 10, 2020 Thanks for the review, Gabriel. I'm sorry your experience overall was less than stellar. I want to clarify that Adept does manage AutoCAD XREFs with image files, and does manage Inventor parts, assemblies and drawings. We're excited about upcoming Revit support and visualization in the near future as well. Micah C. Document Control Supervisor Utilities Used the software for: 2+ years ### "Great Platform, Good Solutions" May 19, 2026 4.0 Adept is a great platform for document management. It is highly customizable to meet the needs of any business process. When any problems do come up, the helpdesk is quick to respond and assist with mitigating the issue. Pros Adept is easy to use, and with more than one way to do things users can find a way that makes them comfortable. Cons Small feature request or improvements that would improve the quality of the user experience are slow to be implemented if they are implemented at all. Switched from [Aptean PLM Lascom Edition](https://www.capterra.com/p/57492/Lascom-CPG/) Advitium was antiquated and unsupported. Documents were encrypted and stored in the database, so when the system went down files were inaccessible. Review Source Brandt B. Systems Engineer Utilities Used the software for: 2+ years ### "Synergis Adept" May 18, 2026 5.0 We have been using it for about 7 years and can't imagine life without it. Customer support has always been top notch. Data mis-management costs companies more than they realize and Adept saves time, rework, and confusion. Pros It's great to have a single source of truth for our files. Users save time finding files and there is less error due to robust revision management. Cons There is a bit of a learning curve and users that resist change resist the tool. It will require strong support from senior management. Alternatives considered [SolidWorks Enterprise PDM](https://www.capterra.com/p/92707/SolidWorks-Enterprise-PDM/)[Teamcenter](https://www.capterra.com/p/217609/Teamcenter/) Reason for choosing Adept USA made. Fits our usecase the best. Great customer support. Review Source AF Alexander F. Automation Engineer Food Production Used the software for: I used a free trial ### "Considering Adept for our company" May 18, 2026 5.0 Not a user yet, but planning to start using in 2026. So far, Adept Cloud checks all the boxes. Just need to convince my management to do a trial. Pros Cloud support, unlimited users, document management, minimum of IT support need (which is a plus), easy to understand pricing models. Cons There is not much advertisement, Adept is not well known or familiar to people. The website does not contain all of the details and you have to contact the sales people. Alternatives considered [Autodesk Vault](https://www.capterra.com/p/233461/Autodesk-Vault/) Reason for choosing Adept Cloud version, easy deploy model, intuitive interface Review Source PL Patrick L. Student Used the software for: 2+ years ### "Great program for managing files" January 16, 2018 4.0 Pros It creates the most organized CAD file system I've ever used. Once you understand how the software works it is simple to find the drawings. Cons It can be rather challenging to understand at first, it does have to do with how your administrator sets it up, but basically, more organized=more complicated Review Source Similar Products Featured ## Related categories [Engineering CAD](https://www.capterra.com/engineering-cad-software/)[Document Version Control](https://www.capterra.com/document-version-control-software/)[Document Management](https://www.capterra.com/document-management-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.