# Adept Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Adept the right Document Management solution for you? Explore 11 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/141076/Adept/reviews

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Adept

4.1 (11)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Adept

Ease of use

4.1

Customer Service

4.0

## Showing most helpful reviews

Showing 1-11 of 11 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Gisael G.  
Project Manager  
Maritime  
Used the software for: 6-12 months

### "Very nice product even better customer service."

October 1, 2021

5.0

Pros

Once you learned is pretty simple to use and works really fast.

Cons

User interface is very functional but can be improved.

Alternatives considered

[SolidWorks Enterprise PDM](https://www.capterra.com/p/92707/SolidWorks-Enterprise-PDM/)

Review Source

JS

Jay S.  
Senior Engineer  
Industrial Automation  
Used the software for: 2+ years

### "Great for configuration management"

September 25, 2020

5.0

Pros

This software transitioned us from a manual versioning system of copying files or folders appended with dates to keep track of changes. This is a much more robust system because in addition to having prior versions of our files, they also come with a configurable amount of meta data such as who changed it, when it was changed, and why it was changed. The software also provides a single source of truth so we are no longer trying to inspect two different versions to determine which is the correct or latest file. Adept is very easy to setup, learn, and use, and the team at Synergis provides fantastic support to help you become a master of the software. They supported us in taking a more DIY approach with installation and upgrades, but also provide full service when we need it.

Cons

Not much to say here, occasionally I'll find a bug in the software like with any software, but Synergis is very receptive with taking reports of bugs found, making sure its not just my own user error (and helping if it is), and implementing a fix in the next version.

Alternatives considered

[Apache Subversion](https://www.capterra.com/p/177270/Apache-Subversion/)[Git](https://www.capterra.com/p/177211/Git/)

Reason for choosing Adept

Adept was the only software we found that could do everything we needed it to do while also having a user friendly and easy to use interface.

Review Source

Response from Synergis Software

October 12, 2020

Thanks for your review, Jay. It's been a pleasure working with you all these years and we look forward to and appreciate our ongoing partnership.

VR

Verified Reviewer  
Mechanical Engineer II  
Mechanical or Industrial Engineering  
Used the software for: 2+ years

### "Adept is great at doc control, but not for collaboration"

July 12, 2021

2.0

Pros

Adept does a great job with document control and it does have a very easy GUI, I'll give it that.

Cons

Adept is far too restrictive when it comes to sharing information between engineers. There is no way to get the latest version of a model without closing everything in the CAD software, clearing the virtual library, and re-opening that model from the server from scratch. it's archaic and a big waste of time.

Review Source

Response from Synergis Software

July 13, 2021

Thanks so much for taking the time to review Adept. I understand your perspective on collaboration and would love to hear more about your use of 3D models and Adept. Perhaps there is a way our experts can help you eliminate some of that restrictive behavior. Just send me a note at martha.lubow@synergis.com.

EG

Eric G.  
VP or Research and Development  
Industrial Automation  
Used the software for: 2+ years

### "Adept Review"

October 22, 2021

4.0

Pros

Direct access to files in the vault via the Windows file system.

Cons

The Solidworks integration has at times been finicky. Sometimes when assemblies open, the part files are all suppressed because the relationships were somehow corrupted.

Alternatives considered

[SolidWorks Enterprise PDM](https://www.capterra.com/p/92707/SolidWorks-Enterprise-PDM/)

Reason for choosing Adept

Solidworks Enterprised PDM did not allow direct access to the files through the windows file system.

Review Source

kH

karnig H.  
Director, Technology & Innovation  
Electrical/Electronic Manufacturing  
Used the software for: 2+ years

### "Great document management software with option for customization."

August 25, 2021

5.0

Our engineering team issues design and work instructions to the production floor every day. It is important that they can search all available designs, find the most current ones, make modifications quickly and easily, request approval, and transmit the final instructions quickly and efficiently to production. The built in transmittal functionality meant most of this process could be done very quickly with great control of design versioning. Also, different departments could add pictures, and test report and link them to a specific job. The only frustrating part was that generating transmittal for each job was adding significant administrative work, and with the data entry that was required, there was room of human error. The custom programming solution we did with Synergis solved this problem but importing the job data into adept from our order scheduling system, and allowing it to auto generate all the necessary transmittal at once. Once generated, the transmittals could quickly be assigned to each engineer to. Data entry errors were eliminated, and our engineering team could concentrate on value added work, rather than data entry.

Pros

The ability to create relationships between files, and the custom programming that was done to integrate the job data between or order/accounting system and adept was extremely valuable. Reduced data entry time, and allows for an efficient workflow.

Cons

The visual layout, although customizable and effective, is a bit antiquated.

Review Source

Response from Synergis Software

August 26, 2021

Thank you Karnig for sharing your positive experience with Adept. We have an amazing CP team who can finesse the out-of-the-box capabilities to help companies like yours automate sophisticated processes to eliminate tedious data entry. I celebrate all that you have already accomplished and look forward to an ever-expanding partnership.

AH

Ahmed H.  
Civil engineer  
Civil Engineering  
Used the software for: 1-2 years

### "Adept Software "

May 3, 2023

4.0

Very amazing software with a Significant toolsNot complected

Pros

Ease to use ,very easy to setup and learn

Cons

Intelligent software with a very tools to use

Review Source

GD

Greg D.  
Sr CAD Designer  
Mechanical or Industrial Engineering  
Used the software for: 2+ years

### "Adept is a must in our business model"

September 27, 2021

5.0

The software has worked has promised and if any issues have come up the tech support at Synergis has always went above and beyond to make things good again.

Pros

The ease of tracking revisions and what user(s) revised the drawings. Another great feature is if a file is placed in the wrong location the ease of correcting this issue.

Cons

The use of the non desktop version has always been hard to use and has proved to be not worth the money to have that feature.

Review Source

Response from Synergis Software

September 29, 2021

Hi Greg Thanks for your wonderful review of Adept. It's good to hear back from companies who understand the value of document control for their business model.

aQ

adrian Q.  
Subtation Designer  
Utilities  
Used the software for: 2+ years

### "Adept Review"

July 12, 2021

5.0

Pros

ease of use, very easy to search, sort, and find documents.

Cons

the removal of the multiple windows, that made it easier to navigate.

Review Source

Response from Synergis Software

July 15, 2021

Thanks for the positive review, Adrian. It means the world to everyone at Synergis when we glowing feedback on Adept from our customers. Please reach out to me if I can help you get even more value!

MS

Markus S.  
Industrial Designer  
Design  
Used the software for: 1-2 years

### "Synergis Adept is a useful file storage software with a dated user interface"

October 9, 2020

4.0

Adept does its core function well but could use an updated user interface and more quality of life features added.

Pros

Adept is very useful for storing backups of files and sharing them with other users for collaboration.

Cons

Navigating through the file storage system can be tedious and at times confusing. It would be nice if there were options to view recently worked in folders. The user interface as a whole is not very intuitive.

Review Source

Response from Synergis Software

July 13, 2021

Thank you so much for reviewing Adept. We appreciate you taking the time to provide feedback. I would love to understand what you're looking for in a user interface. Are you upgraded to the most current version? Again, we appreciate your review.

GP

Gabriel P.  
Designer  
  
Used the software for: 2+ years

### "Using it daily and having to maintain a separate file structure for all the incompatible programs."

July 6, 2018

2.0

Pros

Search ability of files. Version control. Version comparison. ability to set workflows to automate the release process.

Cons

Does not work well for managing AutoCAD Xrefs with images in them. Does not work with Revit Central Models. Does not work with Civil 3D models. Does not work with Inventor models

Review Source

Response from Synergis Software

June 10, 2020

Thanks for the review, Gabriel. I'm sorry your experience overall was less than stellar. I want to clarify that Adept does manage AutoCAD XREFs with image files, and does manage Inventor parts, assemblies and drawings. We're excited about upcoming Revit support and visualization in the near future as well.

PL

Patrick L.  
Student  
  
Used the software for: 2+ years

### "Great program for managing files"

January 16, 2018

4.0

Pros

It creates the most organized CAD file system I've ever used. Once you understand how the software works it is simple to find the drawings.

Cons

It can be rather challenging to understand at first, it does have to do with how your administrator sets it up, but basically, more organized=more complicated

Review Source

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