# WorkflowAR Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about WorkflowAR Software - reviews, pricing plans, popular comparisons to other Accounts Receivable products and more.

Source: https://www.capterra.com/p/141101/WorkflowAR

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# 

 WorkflowAR Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

WorkflowAR

## What is WorkflowAR?

WorkflowAR is a web based suite of accounts receivable, credit, collection and deduction analysis tools hosted locally or on the cloud.

## What is WorkflowAR used for?

[Accounts Receivable](https://www.capterra.com/accounts-receivable-software/)

Overall rating

Based on 18 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
not available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### WorkflowAR

4.7 (18)

VS.

[### DataServ SaaS AR Automation](https://www.capterra.com/p/232228/Quote-to-Cash/)

[4.0 (1)](https://www.capterra.com/p/232228/Quote-to-Cash/#reviews)

Starting Price

Contact vendor

Starting Price

$0.01

Per Feature, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.6 (18)

Ease Of Use

4.0 (1)

Value For Money

4.8 (18)

Value For Money

5.0 (1)

Customer Service

4.9 (18)

Customer Service

4.0 (1)

## WorkflowAR alternatives

Highest Rated

[AR Collect](https://www.capterra.com/p/233202/AR-Collect/)

[5.0 (1)](https://www.capterra.com/p/233202/AR-Collect/#reviews)

Starting price

Contact vendor for pricing

[Learn More](https://www.capterra.com/p/233202/AR-Collect/)

[Latitude by Genesys](https://www.capterra.com/p/231505/Latitude-by-Genesys/)

[0.0](https://www.capterra.com/p/231505/Latitude-by-Genesys/#reviews)

Starting price

$75.00

Per User, Per Month

[Learn More](https://www.capterra.com/p/231505/Latitude-by-Genesys/)

## Pricing

Value for money

4.8 (18)

### Starting price

Contact vendor  
for pricing

Free trial  
not available

Value for money

4.8 (18)

4.8

Based on 18 reviews

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## Support, customer service and training options

Customer Service

4.9 (18)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.9 (18)

4.9

Based on 18 reviews

## User reviews

Overall rating

4.7

Based on 18 reviews

Filter by rating

5(12)

4(6)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

MR

Michelle R.

AR Manager

Apparel & Fashion

### "WorkflowAR Review"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

August 6, 2018

Still new in deciphering but what I have worked on, has been a lot easier for information purposes.

Pros

I like that our customers can be viewed together or separately. Also making up reports that fit our needs.

Cons

None so far as we have been only live for a couple of weeks.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Cindy B.

Director, Accounts Receivable

Apparel & Fashion

### "WorkflowAR is our new value added tool"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 3, 2018

As mentioned, we have much better efficiency and better visibility to where the issues are, such as deductions by reason code, customer, etc. My managers and I can now track our team's performance and easily share results with our senior management. We can respond more quickly to our customers and send them automated payment reminders. This will result in improved cash flow, lower DSO, and decreases in our deductions since we now have a better tool to identify where the root causes are. My team learned the system quickly as it is very user friendly and a tool every employee enjoys using. Honestly, it has everything an AR/Credit professional can ask for in a system.

Pros

WorkflowAR has helped our company to improve productivity and cash flow as well as increase our efficiency. We are now able to set up tasks, parent/child accounts, and easily query any information we need very quickly. This tool provides us everything we need to prioritize our deductions and collections and provide metrics and reporting our senior management team is very happy with. Now we can share our results and everyone in the company can see the metrics and how productive our team is. We were not able to pull this information before WorkflowAR. My team enjoys their job much more and they look forward to using this system since it is so user-friendly and makes their job much easier.

Cons

We will be utilizing another vendor to work with WorkflowAR to automate our invoicing to our customers and add a payment portal in the near future.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

August 7, 2018

Thank you for the kind words Cindy!

LS

Leonard S.

Credit & Collections Manager

Construction

### "WFAR Eval"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 31, 2018

It has been awesome and the customer support received from the WFAR team is excellent.

Pros

Cost, Ease of Use, Access to Data and Easy to Follow

Cons

Not much I don't like about the tool. I would like to see an invoice sum feature in the History tab similar to the one available for the open items.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RR

Rob R.

### "Add more functionality to Deduction processing. "

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

February 10, 2017

We use WorkflowAR for deduction processing, more functionality around functionality will help R1. I would think this would benefit other customers as well.

Pros

Cloud base visibility. custom reporting tool.

Cons

built in reporting is very limiting but, is getting better

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

March 31, 2017

Reporting is all query based with download to spreadsheets and drill down to supporting customer data.. External Reporting is now made available via access to the WorkflowAR files for the User company to now build reports with external tools such as Hyperion, Access, Crystal Reports, etc.

JB

Judy B.

### "Collections Powerhouse"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

December 19, 2016

This software is a real powerhouse for business collections and AR personnel which I have not completely unleashed. There is great flexibility especially in the queries to allow you to tailor the program to work like you do and for you, giving you visibility to your open accounts and open balances in a way you want to see them to best work your open items. It is a great way to document all correspondence with your customers so that you can always have at hand previous correspondence during a call with a customer and a history for each open item and account. Everyone at WorkflowAR is very eager to help you make the most of this program and to support you in the learning process. Wonderful folks! When you consider the cost of hiring additional personnel, this program is a great value for the money expended plus being customized to your specific business needs. The capability to program the system to automatically email out a variety of correspondence to your customers is a tremendous time saver with the bonus that it is customized to initiate a conversation with your customers as you would if you were to contact them individually. I am anxious to utilize this program to the full for my satisfaction and joy in my work as well as for the benefit of my Company.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

TD

Tiffany D.

### "Control over queries and information"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 16, 2016

I love being able to create queries on any of my information. The system is very easy to use and being able to make adjustments to existing queries and then save later versions is very helpful. Options of just viewing the results or exporting them to excel are very easy. And as always, if I ever have any questions, the assistance is always very timely and personal. Customer service is excellent.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KM

kayla m.

Manager of Accounts Receivables

### "AMAZING TOOL"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 6, 2016

The support that you receive from the entire team is beyond any IT support that I have ever received. They respond with accurate information. They listen to what you want and they help resolve and or improve on any functions that you need.

Pros

The customization of the query. The management tools for reporting how you are able to drill down to the details. comments, each department can place their own resolved item on the level header. I am able to add on special leaders to use the tool.

Cons

The only con is that we didn't get the most updated tool. So our open items will reflect the time of the morning current day, it's not showing in real time balances.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

December 6, 2016

Kayla, Thank you for the kind comments. The system can be updated multiple times per day if set up with your IT staff. Not a limitation for WorkflowAR. Please let them know if you want this to happen and we can help to coordinate this. Thank you, Stan Dumoch

JR

Jennifer R.

Controller

Wholesale

### "Workflow AR Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

November 22, 2016

The accounting software we used was very limited for the credit and collections department. Workflow AR was able to fill the gap of tools the department needed in order to do their job more efficiently. Our AR is updated into the Workflow AR software every night, so my team is working with current data. We are able to set up task lists, which the managers create, in order to have their team focus on the areas needing to be addressed. My team was mainly focused only on customers who placed orders that went into credit hold. Workflow AR has allowed my team to be more proactive in their jobs instead of reactive.

Pros

Task Lists for my Team to know what needs to be accomplished for the day, and the Dashboard looks for Management.

Cons

Sometimes thinking about the Hierarchy can be a bit challenging. The Hierarchy you set up during implementation affects everything you do within the software.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MH

Marc H.

Accounts Receivable Manager

Health, Wellness and Fitness

### "Want Your AR Team To Be More Efficient?"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 22, 2016

As an AR Manager, I am constantly asked by management to do more with less. The days of adding additional collections staff are over, and I needed to find a way to be more efficient despite the fact that my company was growing rapidly. Enter WorkflowAR. In the past, my collection team was managing their aging reports using Excel, and spreadsheet prep time alone was taking hours. Further, once the spreadsheet was created, within a day the data was stale, missing any recently applied cash. Needless to say, it was very inefficient. I did some research on AR collection software and came across WorkflowAR. The team did a great job of understanding our challenges and showing us where we could benefit from the software, and after getting a demo, we knew it would be a huge improvement over our spreadsheet process. It was an easy "sell" to my management team as the benefits of DSO improvement and increased efficiency greatly outweighed the reasonable cost. After using WorkflowAR for over 2 years, we couldn't be happier. Stan, Jim, Beth, and Cathy are the pinnacle of customer service, always quick to help with any questions or revisions to our customized interface. Bottom line: if you are looking to do more with less with your AR collections, LOOK NO FURTHER.

Pros

Easy to use interface Workflow task lists Query reports Outstanding customer service

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AP

Amey P.

### "WFAR - a great tool"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

November 10, 2016

Have been using it over 4 years. Great tool for AR - Collections Management. Have been able to automated a lot of collections & dispute resolution efforts thru the system making a cost effective and efficient credit & collections department.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/141101/WorkflowAR/reviews/)

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