# Page 2 | Itemize Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is Itemize the right Expense Report solution for you? Explore 274 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/141116/Itemize/reviews

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Itemize

4.3 (274)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 2 - Reviews of Itemize

## Showing most helpful reviews

Showing 26-50 of 274 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

John C.  
Evangelist  
Religious Institutions  
Used the software for: 1-2 years

### "Awesome program for those self employed"

October 26, 2016

5.0

As a traveling evangelist, I cannot keep files with me at all times. Itemize has helped my expense tracking majorly. I can take a photo of my receipt, categorize it and move on. And, come tax season I can quickly and easily run reports for my deductions. I highly recommend it for anyone who constantly finds themselves spending hours tracking paper copies of receipts and then spending countless hours at tax season calculating. The price you pay for it is way less than you'd pay an accountant and the savings in deductions make the program pay for itself.

Review Source

Response from Itemize

October 26, 2016

Thanks for the great review and we are so happy to hear you are enjoying the Itemize product! Please feel free to reach out to us at Support@itemize.com if you ever run into any issues!

courtney R.  
Personal assistant  
Human Resources  
Used the software for: 1-2 years

### "Easy and straight forward"

November 26, 2018

4.0

I like it enough to keep using it, but if a comparable company were to pop up with excellent customer service, I'd switch in a heart beat.

Pros

I love how easy it is to take pictures of the receipts and have all the information pre-populate.

Cons

It is challenging to remove tags and categories after they have been added. The computer version is not easy to use. I had some challenges several months ago and could not reach a customer support agent. I also use this program for a few clients and it's not easy to log out/log in if you get the wrong information. For example, if I enter an incorrect email address the system will repeatedly ask me to sign up again. The repeated pop ups make it very challenging to enter a new email address.

Review Source

VR

Verified Reviewer  
Freelance Writer and Editor  
Writing and Editing  
Used the software for: Less than 6 months

### "Don’t Get Lost in the Shuffle: Receipt Tracking Made Easy"

June 16, 2020

5.0

This software is great, as it takes away so much of the hassle and frustration I’ve experienced in the past when trying to keep track of and categorized my receipts and expenses. It’s like hiring an accountant for $10 a month!

Pros

The fact that I am able to take a picture of my receipt and have the important information imported into Itemize saves time and frustration! Not only can I store my receipts digitally, without worrying about keeping the paper copy, but I can also save them on the Cloud and access them from any device. Another great feature is the ability to sort through my receipts based on various categories. But, best of all: I’m able to create PDFs and import all of my expense information into programs like Quickbooks and Excel.

Cons

I’ve encountered some bugs while using the program; however, most problems have been fixed with their latest update. Unfortunately, the app can run a bit slow. I also wish that they would lower the price point for the premium version (the only version that is worth it), however, in the long run, I probably saved just as much on taxes by being able to itemize my expenses accurately as I have spent subscribing to this app.

Review Source

VR

Verified Reviewer  
Encargado  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Organiza tus gastos fácilmente "

June 2, 2023

5.0

Pros

Lo que más me gusta de Itemize es lo fácil que resulta usarlo. Literalmente, puedes tomar una foto de tus recibos y la app se encarga de extraer la información relevante, como el monto, la fecha y la categoría del gasto.

Cons

Para acceder a todas las características premium, tendrás que suscribirte a la versión de pago. Aunque esto puede ser un inconveniente, si realmente necesitas un control exhaustivo de tus gastos, la suscripción vale la pena.

Review Source

VR

Verified Reviewer  
HR Manager  
Airlines/Aviation  
Used the software for: 6-12 months

### "It's the Expense Tracker that we Needed"

December 14, 2019

5.0

It's a solid product with an extremely functional app. The reports are easy to run. There's no reason a company shouldn't use this tool.

Pros

As a user, my receipts have never been more organized. Basically, snapping a photo is so much easier than having to use a scanner every time, which is what I used to do. I went out to lunch with someone from another business that didn't use Itemize, and he was very jealous of how easy it was for me.

Cons

I haven't experienced any cons. I've only used the basics of the software, so there are probably a lot of features out there that I don't even know about yet.

Review Source

CLM

C Lynn M.  
IT Tech  
  
Used the software for: 2+ years

### "This app has saved me so much time!"

March 8, 2018

5.0

Pros

1\. Never have to look for a receipt again 2. Stores accept pictures of the receipts for returns 3. End of the year report for tax purposes - The is has saved me HOURS of year end time when doing my taxes

Cons

1\. Categories - wish I could just make my own and delete the other ones 2. Sometimes it's slow to connect to server so it takes a while to update my database. 3. Wish I could set up auto reports - where it would send them to my email monthly, yearly.

Review Source

SB

Sonu B.  
Business Systems Analyst  
Financial Services  
Used the software for: 2+ years

### "Excellent financial tracker"

October 26, 2016

4.0

Love the ease of use and functionality that this app offers. Keeps all of my information in one place and makes it quite easy for access when needed. Will recommend to all. Worth the money.

Pros

Easy to use and access.

Cons

Crashing at times.

Review Source

Response from Itemize

October 26, 2016

Thanks for the great review! We have recently released our most stable build to date so we hope that you do not experience any future crashing issues. We have noted your suggestions on the receipts and will add them in for future development. Please feel free to contact Support@itemize.com for any questions or suggestions you have in the future!

VR

Verified Reviewer  
Realtor, CBR, SRS, CNE  
Real Estate  
Used the software for: 1-2 years

### "It just about does the job."

March 8, 2018

3.0

Pros

It's easy to forward receipts to and it's one of the few tracking apps out there for receipts and my business. I used to use expensed which I was happy with but this is a good replacement.

Cons

It takes any and all email receipts and adds it to your expenses even when it doesn't apply to you business which makes you have to filter out everything that is applicable.

Review Source

DM

Dean M.  
IT Director  
Construction  
Used the software for: 1-2 years

### "Good program"

October 11, 2016

4.0

We've been using this app for a while and upgraded to the full version. It's been a mostly solid app that is flexible. Tech support is good. It's helped us keep better track of spending.

Pros

Easy to use and flexible.

Cons

Get A bit buggy sometimes and doesn't always recognized vendors.

Review Source

Response from Itemize

October 11, 2016

Thanks for the great review and we are so happy to hear you are enjoying the Itemize product! Please feel free to reach out to us at Support@itemize.com if you ever run into any issues!

VR

Verified Reviewer  
  
  
Used the software for: 1-2 years

### "Great app for personal & business receipt organization and expense management"

May 3, 2016

5.0

This is a great app for anyone needing anything from simple organization of expenses and budgeting up to team expense reimbursement and reporting. You can use the iOS/Android app or their website. A number of new features have been added over the past few months, including integrations with accounting tools, and I have not yet tried everything. And nothing beats their turnaround on processing paper receipts. I get mine back, fully processed, about 15 seconds after I snap a picture in the app!

Pros

Near real-time digitizing of paper receipts snapped in the app -- instant gratification (& feedback). Great reports, with filters to allow specific selections/filters. Expense reports that show clean images along with tabular data layout. Reasonable cost. Fast.

Review Source

Response from Itemize

October 26, 2016

Thanks for the great review! Please feel free to reach out to us at Support@itemize.com for future any suggestions or questions you may have!

GM

Gregory M.  
Finishing Process Engineer  
Industrial Automation  
Used the software for: 1-2 years

### "A descent app."

November 20, 2018

4.0

Generally, I never have time to fill out a form and/standard expenses report. This is the only stand alone app that effectively allows me to log, organize and generate reports in a short time.

Pros

The easy way to photo record my receipts. The ease of creating and emailing my reports

Cons

1st, the application lacks in finding certain types of vendors. Not a lot of info in the provided lists to easily pic out the correct vendor. Especially with gas stations that have multiple locations in one community. 2nd, you don't allow for enough Tag entries. I'm a road sales guy and usually see more that 4 clients in one trip.

Review Source

BS

Brooke S.  
Senior Software Engineer  
  
Used the software for: Less than 6 months

### "I reviewed 3 receipts scanners. I liked Itemize, but the claimed emailing of receipts didn't work "

March 8, 2018

3.0

Well it did scan and classify quite well. So I benefited by getting good electronic receipts.

Pros

I started trialing 3 receipt scanners + accounting view of data. Itemize is one of the best at scanning and classification. Easy to use and quite light so started quickly. I've taken a quick look recently after stopping using it, and the ability to query seemed to be VERY good. I like it a lot.

Cons

One of my requirements was to be able to email receipts. Itemize claimed to have 2 ways - monitored email account and email to a given address. Neither work. I tried over many weeks and emailed support without response (they however had replied quite well to other requests). I was trialing 2 other receipts apps which did work as advertised and I didn't have any more time or energy to put in to Itemize. I've now been scanning receipts in to the 2 other apps for 6 or so months and don't want to abandon all that data. So I will not be returning to Itemize. However I recommend any new users to give Itemize a go and test if the emailing functionality works.

Review Source

VR

Verified Reviewer  
Chief Transformation Officer  
Financial Services  
Used the software for: 1-2 years

### "Good app to track expenses"

November 17, 2018

4.0

The concept/app is very good, but need to improve the use for multiple countries

Pros

Great ACR capabilities, so identify most of the texts of the invoices.

Cons

Multi currency/countries does not work well. Do not have a favorites countries/currencies list so it is hard to add bills of other countries. Bug adding bills manually.

Review Source

JG

June G.  
Retired Educational Administrator  
Education Management  
Used the software for: 2+ years

### "Love this program!"

November 20, 2018

3.0

I believe it’s a little expensive, as I only use it for my household expenses. I am retired so I do not have business expenses. I would love a little bit of a discount next year if possible .

Pros

The spreadsheets I can print at the end of the year!

Cons

Some of the glitches are frustrating, such as entering the type of expense, any title with the first letter higher than an L is not showing up right now!

Review Source

CS

Christopher S.  
Vice President  
Construction  
Used the software for: 1-2 years

### "Great way to save time and money"

November 2, 2016

4.0

We utilize itemize for our construction receipts and it has worked great to save time from getting the information easily from the field to the office. This was well worth the investment.

Pros

The easy user interface that accurately codes all of our receipts and POs.

Cons

We really wish that the software could export information directly into Quick books Contractor version.

Review Source

Response from Itemize

December 12, 2016

Thanks for the great review! We will look at the Quickbooks Contractor version and see how we can better integrate with that software. Please feel free to contact us at Support@itemizecorp.com with any future questions or suggestions!

VR

Verified Reviewer  
Managing Partner  
  
Used the software for: 1-2 years

### "my experience has been mediocre"

March 12, 2018

3.0

Photos of receipts.

Pros

I like the ability to take photos on the fly. I also like the ability to make reports with pictures of the receipts and a total.

Cons

I can't link different emails. It is slow. It is not very intuitive. Labeling things on the fly is not possible.

Review Source

LPR

Lai P R.  
President  
Hospitality  
Used the software for: 1-2 years

### "General Receipt Records"

November 16, 2016

4.0

Use program solely for recording receipts at time & convenience of recording to expense categories is adequate for the needs. Anymore complicated than that have not explored.

Pros

Convenient at time to quickly take copy of receipts log into expense category

Cons

The system shuts down often

Review Source

Response from Itemize

December 12, 2016

Thanks for the great review! I have noted your suggestions and would love additional input as to what you mean on "picking up categories off sales receipts" as our system should be identifying categories of all known merchants in our system. Please contact us at Support@itemizecorp.com with additional information!

RP

Robyn P.  
  
  
Used the software for:

### "Stop fiddling"

October 26, 2016

4.0

I think the software has real potential. It's lighter than the others and has all the right ingredients. I feel that the user experience could be less 'windows' and more 'mac' like. The drop down boxes are clunky and one step too many. Why do they have to be hidden when they need engaging with ? The app should be reliable and not as far away from the computer as it is and I think that the changes you make behind the scenes should be made public rather than just doing them. I don't understand why it took so long to get the save tags function working again when we rely on this thing working and no one kept us informed. I like itemize very much and I want it to succeed but that tag issue was nearerly the end !

Pros

Ease of use

Cons

User interface could be so much slicker

Review Source

Response from Itemize

October 26, 2016

Sorry to hear about the issue with the tagging and we are happy to tell you that tags are working now! Thanks for the review and as always feel free to reach out to Support@itemize.com if you have any questions or suggestions!

AM

Armin M.  
Marketer  
Marketing and Advertising  
Used the software for: 1-2 years

### "I love the Itemize App"

October 10, 2018

5.0

Overall, made my life much easier and would recommend to anyone who wants to personally use it.

Pros

I use Itemize personally and it has made my life much easier.

Cons

What I like the least is that sometimes the app is lagging, at least on my phone but I understand this can be normal with any app.

Review Source

Susan W.  
President  
Professional Training & Coaching  
Used the software for: 6-12 months

### "Useful and easy!"

November 16, 2016

5.0

I liked this software a lot. The app was handy and useful. Occasionally, I had trouble with the receipts reflecting the correct amounts, but that was infrequent. Overall, it was very useful.

Pros

Ease of use.

Cons

Sometimes read the receipt incorrectly.

Review Source

Response from Itemize

December 12, 2016

Thanks for the great review! We are constantly improving our OCR technology to better read receipts based on user submissions! Please feel free to contact us at Support@itemizecorp.com with any future questions or suggestions!

KO

Kevin O.  
Owner  
Architecture & Planning  
Used the software for: 2+ years

### "This is just awesome. "

October 11, 2016

5.0

I use this all the time on the go. It totally revolutionized my expenses and my client billing back for reimbursables..!

Pros

It's just so easy to navigate.

Review Source

Response from Itemize

October 11, 2016

Thanks for the great review and we are so happy to hear you are enjoying the Itemize product! Please feel free to reach out to us at Support@itemize.com if you ever run into any issues!

CD

Cara D.  
Property owner  
  
Used the software for: 1-2 years

### "I am a basic user needing a place to store receipts and create reports for tax purposes."

March 16, 2018

5.0

Pros

The app is easy to use and I can put my receipt in as soon as I make a purchase for quick categorizing, Reports were simple once I figured out what I needed

Cons

Sometimes the app loses connectivity and I have to take a picture of the receipt again, screen for custom reporting is not that simple for a basic user, but I am a programmer so the wizard wasn't that difficult for me, however some people may not find it that easy

Review Source

LF

Lee F.  
  
  
Used the software for: 1-2 years

### "Itemize does a good job of capturing all of the data "

October 26, 2016

5.0

I've been using sone sort of scanner for years to keep track of my exspenses. None have really worked very well. I spent a lot of time typing in info that wasn't captured. Itemize works most of the time. Taxes are going to be a breeze this year.

Pros

It captures data reliably. I like being able to use my iPhone to scan on the spot.

Cons

It's expensive.

Review Source

Response from Itemize

October 26, 2016

Thanks for the great review! Please feel free to reach out to us at Support@itemize.com for future any suggestions or questions you may have!

BB

Brent B.  
Regional Sales Manager  
Environmental Services  
Used the software for: 6-12 months

### "Very easy to use and inexpensive!"

October 26, 2016

4.0

For the most part, Itemize is exactly what I need and also my company. We are pretty small right now and the expense reports that I generate from Itemize look neat and very professional. I would like to see a larger camera area because I always have to use widescreen function all the time to make sure I capture the entire image but it's definitely not a deal killer. I'd definitely recommend Itemize for your expense reporting. I've used other products that cost more in the past and you don't get what you pay for like you do with Itemize!

Pros

1\. Ease of use 2. Cost to features ratio 3. Professional looking 4. I like the fact it pulls receipts from my email and automatically inserts them. 5. Can complete my entire expense report on my I phone

Cons

1\. Would like to learn more about the camera feature. I've had to retake receipt photos because it didn't capture the whole image like it seemed.

Review Source

Response from Itemize

October 26, 2016

Thanks for the great review! Please feel free to reach out to us at Support@itemize.com for future any suggestions or questions you may have!

Dragan F.  
CEO  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Amazing app for business owners"

February 23, 2019

5.0

Pros

This app is so easy to use, and i like how easy is to get data by simply capturing a receipt. I recommend it to everybody that hasn't tried it yet. Lots of options and reports. Business trips for example are piece of cake with Itemize.

Cons

There is no major con that i can complain about at this moment.

Review Source

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