# Page 3 | Itemize Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is Itemize the right Expense Report solution for you? Explore 274 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/141116/Itemize/reviews

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Itemize

4.3 (274)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 3 - Reviews of Itemize

## Showing most helpful reviews

Showing 51-75 of 274 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
Senior Software Engineer  
Financial Services  
Used the software for: Less than 6 months

### "Good expense management application"

March 27, 2019

5.0

Overall good software for expense management

Pros

1\. Easy to use app 2. Snaps are stored 3. Many types are accepted and no limit on size 4. Excellent reports generated

Cons

1\. For no user they should provide video tutorial 2. Sometimes report generation takes some time which is greater than expected

Review Source

RC

Rebecca C.  
Consultant  
  
Used the software for: 1-2 years

### "Great for a small business owner to track receipts for taxes. Super pleased with layout of app."

April 25, 2018

2.0

Pros

Ease of use. It also sends you reminders. Makes tracking receipts easy. It is that simple reminder each day that makes me track my receipts and mileage which makes doing my taxes super easy.

Cons

Sometimes the app does not work properly. It can blank out when you are trying to enter a receipt into the app. I would like to see improvements in this area.

Review Source

DP

Daniel P.  
Owner  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Meh"

November 23, 2018

2.0

Pros

It was somewhat easy to use albeit rather glitchy to use

Cons

The cost, the glitches and lack of overall quality, and the mileage log doesn't reflect current IRS business mileage rates

Review Source

HB

Herbert B.  
Retired Chief Information Officer  
Computer Software  
Used the software for: 1-2 years

### "Been longing for you!"

October 26, 2016

4.0

Great tool! Had a few kinks in the beginning with totaling, but they were resolved. I would love to be able to add check deposits. I use it to keep track of expenses as well as deposits. It is my ACCOUNTING software. I see so much potential with this tool. Would be nice to add manual expenses as well. Perhaps that's available in an upgrade Version. I don't know. Anyway, I love it. It is much, much better than manual entries all the time. And pretty accurate. I''m impressed!

Pros

It's pretty accurate and easy to use.

Cons

Can't capture check or money order deposits. Have to manually manipulate entry to appear as a deposit. My deposits are not factored into the totals.

Review Source

Response from Itemize

October 28, 2016

Thanks so much for the great review! If you ever have any suggestions or questions in the future please reach out to us at Support@itemize.com.

MF

MARK F.  
FINANCE DIRECTOR  
Automotive  
Used the software for: 1-2 years

### "GREAT TOTAL BUSINESS RECEIPTS "

October 26, 2016

4.0

So far , this program works great, with easy functionality. I keep track of business expenses and know what I am spending. Thank you Itemize

Pros

EASY TO USE AND KEEPING TRACK OF ITEMS IN CASE OF IRS AUDITS

Cons

how TO RECEIVE EMAILS WITH COPIES OF RECEIPTS

Review Source

Response from Itemize

October 26, 2016

Thanks for the great review! Please feel free to reach out to us at Support@itemize.com for any problems or suggestions you may have!

VR

Verified Reviewer  
Project Manager  
Accounting  
Used the software for: Less than 6 months

### "Helps getting things organized"

October 21, 2018

4.0

Pros

I have primarily used this app for personal expenses and loved the email feature, saving everything there lets me have everything in one place.

Cons

The character limit on descriptions; Occasional lags of the app, better recognition of receipts.

Review Source

CW

Chris W.  
Sales Representative  
Construction  
Used the software for: 6-12 months

### "Expense Itemizer"

October 5, 2016

5.0

So far itemize has been a great tool for keeping a record of my tax write off expenses. After every expense I snap a photo, adjust price for tips if appropriate, save and whoala!!! I can go back and add notes if needed or simply review.

Pros

How quickly you can access, snap a photo, save and go!

Cons

Sometimes it doesn't gather the printed price and I need to manually input it.

Review Source

Response from Itemize

October 5, 2016

Thanks for the great review and we are so happy to hear you are enjoying the Itemize product! Please feel free to reach out to us at Support@itemize.com if you ever run into any issues!

JC

Janai C.  
Sign Language Interpreter  
Translation and Localization  
Used the software for: 1-2 years

### "Simplicity"

November 20, 2018

3.0

I like that it’s paper free and don’t have to worry about searching for my receipts all the time!!

Pros

That I can keep my receipts on the phone and it’s very Convient to do it while on the go!!

Cons

The navigation process of the app on how to find things as well as my yearly records seem hard to get easy access to!

Review Source

SF

STEPHEN F.  
General Manager  
Construction  
Used the software for: 6-12 months

### "Itemize APP review"

October 26, 2016

5.0

Found this app and thought it would assist me in organizing my daily expenses. For the most part, it fulfills by needs. Biggest problem for me is printing out reports - so far have had no luck with this aspect. Will continue using until end of year and if it assists my tax preparations, then I will continue to use into 2017.

Pros

Ease of use and convenience of having it on my phone

Cons

Difficult to filter expenses and print reports

Review Source

Response from Itemize

October 26, 2016

Thanks for the review! Please feel free to reach out to us at Support@itemize.com for help with your reports!

SP

Scott P.  
Principle  
Entertainment  
Used the software for: 1-2 years

### "Best Expense Tracker I have found"

November 16, 2018

5.0

This has really helped me out tremendously keeping receipts straight / assigned to the correct job and printing professional looking expense reports.

Pros

The best thing is the camera capture and OCR, you take a photo, it automatically loads into the app and starts to extract the data. I would say that 8.5-9 times of 10 the data extraction is prefect, yes every once in a while you need to clarify some data points, but I think that's to be expected with these type of application.

Cons

Logging into the website.. Sometimes its easier to work on the full website to modify / print large reports, but the login portal isn't the easiest to find.

Review Source

RM

Rafael M.  
Electrician  
Construction  
Used the software for: 1-2 years

### " Very happy with this app "

November 16, 2018

5.0

I run an electrical business, so I have a lot of expenses throughout the year and itemize Able to keep track of everything. My tax guy loves it.

Pros

The fact that I don’t have to save receipts anymore the app does everything for me

Cons

Everything is working good for me at this point

Review Source

JM

Johnny M.  
Owner  
Apparel & Fashion  
Used the software for: 6-12 months

### "Awesome app!!!"

October 26, 2016

5.0

I wasn't to sure at first with so many apps out there now but for a guy who works from morning to night as a Entrepreneur and has a 1 year old with me all day talk about an easy way to track everything. Great job guys !!! Thank you , John mcnerney Owner and CEO of RuthlessCowboys.com

Pros

Easy pics and keeps track of your receipts

Cons

Slow to add pics of receipts

Review Source

Response from Itemize

October 26, 2016

Thanks for the great review! Please feel free to reach out to us at Support@itemize.com for future any suggestions or questions you may have!

NK

Nate K.  
Business Owner  
Entertainment  
Used the software for: 1-2 years

### "Awesome and Must Have!"

October 13, 2016

5.0

Can't live without this app. Great for my business! I use this for all of my expenses. Recommend for everyone.

Pros

Everything

Cons

Nothing

Review Source

Response from Itemize

October 13, 2016

Thanks for the great review and we are so happy to hear you are enjoying the Itemize product! Please feel free to reach out to us at Support@itemize.com if you ever run into any issues!

EE

Ellen E.  
President  
Professional Training & Coaching  
Used the software for: 6-12 months

### "I can manage my receipts immediately"

October 26, 2016

4.0

Instead of gathering my receipts from a business trip and taking the time when I arrive back to the office, I am able to click and save receipts as I get them. It is a great time management device for me.

Pros

Convenience

Cons

It took me a while to figure out everything I can do with it and I am still learning.

Review Source

Response from Itemize

October 26, 2016

Thanks for the great review and we are so happy to hear you are enjoying the Itemize product! Please feel free to reach out to us at Support@itemize.com if you ever run into any issues!

MC

Michelle C.  
Developer  
Broadcast Media  
Used the software for: 1-2 years

### "Itemize is a great app"

October 27, 2016

4.0

It is making my business tracking so much simpler. I love that i reads all of the receipts i have sent by email and that taking photos of items converts so easily.

Review Source

Response from Itemize

October 28, 2016

Thanks so much for the great review! If you ever have any suggestions or questions in the future please reach out to us at Support@itemize.com.

FK

Fayez K.  
  
Financial Services  
Used the software for: 6-12 months

### "Use it every day"

November 16, 2016

5.0

I use this app every day. Business receipts. Personal. Dinner. The search of restaurant and gas stations. Sometimes crashes and lags but I use this app every day

Pros

Easy to use. Organize your receipts and always be able to go back and see image of that receipt

Cons

Sometimes crashes

Review Source

Response from Itemize

December 12, 2016

Thanks for the great review! I have noted your crashed and will send them to our development team! Please feel free to contact us at Support@itemizecorp.com with any future questions or suggestions!

VR

Verified Reviewer  
Freelance Writer/Blogger  
Education Management  
Used the software for: 6-12 months

### "Very helpful software!"

January 24, 2019

5.0

Pros

This software has been especially helpful organizing all my business necessities. Highly recommend it!

Cons

There are no cons to this software I can think of!

Review Source

TP

Thanh P.  
Software engineer  
Computer Software  
Used the software for: 6-12 months

### "Pretty good"

October 26, 2016

4.0

It's good and a conversation starter. I look forward to saving time on my taxes this year. Occasionally, I need to reinstall it and sometimes receipts do not get translated properly and the image isn't scanned. E.g. I lost signal. Would be a better feature to save the image as an option to cross check or fails.

Pros

Scan receipts

Cons

Not always teliable

Review Source

Response from Itemize

October 26, 2016

Thanks for the great review! Please feel free to reach out to us at Support@itemize.com for any problems or suggestions you may have!

CL

Corey L.  
Real Estate Agent  
Real Estate  
Used the software for: 2+ years

### "Solid app...I recommend it "

October 5, 2016

4.0

I've been using it for a few years now. Solid product and easy to use on the go. It'll keep get track of your records with just a snapshot.

Pros

The ease of use. Being able to take a snapshot and have it captured is best because the more time I can save the better

Cons

I don't have any problems with this app.

Review Source

Response from Itemize

October 5, 2016

Great to hear you are pleased with your Itemize experience! If you ever have any problems, please reach out to us at Support@itemize.com and we will be happy to help you!

CS

Connie S.  
  
  
Used the software for: 6-12 months

### "My experience "

November 16, 2016

3.0

Itemize runs a bit slow and occasionally, loses a receipt picture, and then has to be re-taken, but overall, I like this app. I haven't used many reports yet, I will reserve judgment on this until tax time!

Pros

It's on my phone

Cons

It runs a bit slow

Review Source

Response from Itemize

December 12, 2016

Thanks for the great review! I have noted your speed suggestions and will send it to our development team! Please feel free to contact us at Support@itemizecorp.com with any future questions or suggestions!

bH

bruce H.  
CEO  
  
Used the software for: 1-2 years

### "instantly easy to use, but no customer support and limited features"

March 8, 2018

3.0

ease of use with no people no training

Pros

easy to snap photos, easy to create reports with photo receipts, easy to download pdf's, very easy to toggle between months

Cons

hate that i cannot delete dozens of emails that auto import, do not understand why the software cannot find a vendor name like Logan...Boston Logan Parking

Review Source

Response from Itemize

March 13, 2018

Hi! We do have customer support and they can be reached by e-mailing Support@Itemizecorp.com. Also, you don't have to auto sync your e-mail to the Itemize platform, we provide customers with the ability to forward e-mail receipts in manually if they wish to only track some receipts and not others.

MK

Michael K.  
Director, Legal Services  
Legal Services  
Used the software for: 6-12 months

### "Best expense app I've ever used!"

October 26, 2016

5.0

Itemize is simply the best expense app I've ever used. Not only are the interface and auto-recognition capabilities top notch, but their support team went above and beyond to help me regain access to my information after an unexpected work change. Needless to say, I highly reccommend their product!

Review Source

Response from Itemize

October 26, 2016

Thanks so much for the great review! If you ever have any suggestions or questions in the future please reach out to us at Support@itemize.com.

Cr Peter K.  
Councillor  
Government Administration  
Used the software for: Less than 6 months

### "If only...."

November 28, 2018

5.0

I purchased Itemize when it appeared I would need to keep accurate records of expenditure incurred as a part of my role. However, my employer changed the system that was previously used, rendering the need for Itemize redundant. Despite my change of circumstances and my cessation of a need, I have continued to promote Itemize to friends and colleagues in other areas. Some have taken my suggestion seriously and become customes.

Pros

I found Itemize incredibly intuitive, easy to use and very functional.

Cons

I don't think I have any negative experiences to cite.

Review Source

VR

Verified Reviewer  
Assistant Property Manager - Elements of Chattanooga  
Real Estate  
Used the software for: 6-12 months

### "Helps you with organization"

April 8, 2019

4.0

Very easy to use!

Pros

Easy to keep things organized for your business

Cons

The program crashes a lot which is frustrating

Review Source

JF

Joyce F.  
Manager  
Retail  
Used the software for: 2+ years

### "Great to keep track of your expenses"

October 10, 2016

4.0

This is great to keep track of my expenses especially when I am traveling.. If I phototherapy my receipts as I get them then even if I lose them I still have them on Itemize.. Love it..

Pros

If I lose my paper receipt I still have it in Itemize..

Cons

I can't think of any right now..

Review Source

Response from Itemize

October 11, 2016

Thanks for the great review and we are so happy to hear you are enjoying the Itemize product! Please feel free to reach out to us at Support@itemize.com if you ever run into any issues!

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