# Page 6 | Itemize Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 6 - Is Itemize the right Expense Report solution for you? Explore 274 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/141116/Itemize/reviews --- Itemize 4.3 (274) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 6 - Reviews of Itemize ## Showing most helpful reviews Showing 126-150 of 274 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use SD Stuart D. Used the software for: ### "Pleasantly surprised!" October 26, 2016 5.0 I have used a competitor for years which became problematic when its direction was changed. I found Itemize on the web and on the surface it looked to be a possible replacement. I spoke with their team during my evaluation and all my questions were answered. I have been using the premium offering for a couple of months and find it to be a great improvement over my old system. Rarely do I have to make any entry adjustments and reporting is fine. I save a great deal of time and can do entries on the fly so no waiting to build a stack of paper to upload. I am very satisfied with this solution. Review Source Response from Itemize October 26, 2016 Thanks for the great review! Please feel free to reach out to us at Support@itemize.com for future any suggestions or questions you may have! IB Idral B. Used the software for: ### "Regional Sales Manager Review" October 11, 2016 4.0 Overall I like the app. I don't have any accounting responsibilities so I don't know if it is integrating with our needs there. The photo OCR seems pretty good. I rarely have to adjust a receipt. When a tip is involved I always have to add that in. I would like to see it do a better job in the text boxes. It doesn't switch back to the alpha screen after punctuation and doesn't capitalize first words. Annoying when on a smart phone. Review Source Response from Itemize October 11, 2016 Thanks for the great review and we are so happy to hear you are enjoying the Itemize product! We have noted your suggestion on the keyboard and have passed it along to our development team. If you ever have any issues please contact us directly at Support@itemize.com and we would be happy to help! DH Dania H. Owner Fine Art Used the software for: 6-12 months ### "Great and affordable but sometimes, it crashes on me. " October 26, 2016 4.0 It is kind of slow when taking pictures of my receipts and uploading them to your server and sometimes, it crashes on me, one time causing all pics/receipts to get lost. Luckily I still had the receipts so I retook the pictures. Other than that, great for the cost. Pros Price and ease of use. Cons Slow, crashes sometimes. Review Source Response from Itemize October 26, 2016 Thanks for the review! None of your receipts would ever be lost, please reach out to us at Support@itemize.com as we can recover them! JC Jason C. Founder/ Libations Marketing Specialist Marketing and Advertising Used the software for: 6-12 months ### "Great App for Tracking Expenses" October 26, 2016 4.0 Itemize is quick and easy and allows me to track my receipts almost effortlessly. I highly recommend to any business owner. Pros Ease of use, ability to quickly save info from my receipts. Cons Camera doesn't always pick up the info from the receipt and I have to key it in manually. Review Source Response from Itemize October 26, 2016 Thanks for the great review! Please feel free to reach out to us at Support@itemize.com for any problems or suggestions you may have! JH Jennifer H. Sales Used the software for: Less than 6 months ### "Itemize has saved me hours & hours of time working on expense reports and receipts!!" March 8, 2018 5.0 Pros It is easy to use and affordable. It is the only app I have found that meets all my needs. It actually exceeded my expectations, the report function is something I didn't think I needed until I used it on Itemize. Cons I have a hard time finding a con on this app but I guess the only thing is that sometimes the photos of receipts are a little fuzzy. Review Source JZ Johnna Z. Insurance Broker Insurance Used the software for: 6-12 months ### "Love it! Keeps my expenses documented and safe until I need them. " October 26, 2016 5.0 Love that this app tracks and scans all my expenses. Easy to learn, use and no more boxes of fading papers! Pros scans and stores my important receipts for personal and business Cons doesn't always recognize the name of the business and I have to manually input. Review Source Response from Itemize October 28, 2016 Thanks so much for the great review! If you ever have any suggestions or questions in the future please reach out to us at Support@itemize.com. WS William S. Used the software for: ### "Pleasantly surprised" November 2, 2016 4.0 In general, I've found that the experience has been an overall positive one. My only misgivings come when dealing with larger receipts, like say from a grocery store, where many items are purchased and the receipt is longer. The app has had some problems in picking up the information. That problem probably has more to do with the size of the font/receipt than the app, but it has been a bit of a frustration. Other than that, my main displeasure isn't with the app so much as my use of it, which y'all can't control. My use has been spotty at best. Review Source Response from Itemize December 12, 2016 Thanks for the great review! Please feel free to contact us at Support@itemizecorp.com with any future questions or suggestions! RE Rick E. Used the software for: ### "Easy Reporting, I love this app!" April 19, 2016 5.0 Pros: Easy Sign Up Easy to use on connecting emails Digital receipts just appear I took a picture of my receipt and scanned extremely fast I have Pro-the expense reporting is very simple. My son even does this for me-great to be lazy!!! Cons: No offline mode Sometimes slow load (This doesn't really bother me) I don't know what some of the other reviews are talking about. I have had great customer service by just calling their number located on their website. My email was working fine also Review Source Response from Itemize September 20, 2016 Thanks for the great review, we are thrilled to hear you are enjoying your Itemize experience and are working hard on new features to make Itemize even more helpful! LB Lorie B. Self employed Arts and Crafts Used the software for: Less than 6 months ### "Good organizational tool" October 11, 2016 5.0 Helps to organize receipts without a big headache, easy to use. Very user friendly. I would recommend it to anyone that needs to keep receipts organized for accounting purposes. Pros It's easy to use. Cons Don't have any cons at this time. Review Source Response from Itemize October 11, 2016 Thanks for the great review and we are so happy to hear you are enjoying the Itemize product! Please feel free to reach out to us at Support@itemize.com if you ever run into any issues! RE Ron E. Sr. Systems Engineer Media Production Used the software for: 6-12 months ### "Scratching the Surface" November 16, 2016 5.0 I know that I barely scratch the surface of Itemize. However for my purposes, it works. When I'm traveling, I use Itemize to capture all of my receipts. Then when the U.S. Mail loses my expense report that I send to Corporate, I have accurate copies that I can resubmit. Pros Ease of use Cons nothing Review Source Response from Itemize December 12, 2016 Thanks for the great review! Please feel free to contact us at Support@itemizecorp.com with any future questions or suggestions! NP Nelly P. Accountant Used the software for: Less than 6 months ### "The applications was down too much time" March 13, 2018 3.0 Pros you will always have a clear copy of the receipt. Nice to look up and have all information on hand. Very detail information. Very good for tax purposes. Cons Was down too much time. Was having too much technical difficulties. Was not handy anymore. Would be perfect if it works the way its supposed too and available every time. Review Source RL Richard L. Owner Marketing and Advertising Used the software for: Less than 6 months ### "Reliable service from Itemize" October 27, 2016 4.0 I found the Itemize site to be very useful in keeping my expenses in order. Especially when I have to submit yearly reports to my accountant in the format he prefers. Excellent service. Pros It's easy to use. Cons Sometimes it doesn't read the recipts accurately. Review Source Response from Itemize October 28, 2016 Thanks so much for the great review! If you ever have any suggestions or questions in the future please reach out to us at Support@itemize.com. HC Heather C. Consultant Used the software for: 6-12 months ### "Overall very easy to keep track of experiences. " March 8, 2018 4.0 Pros Easy to use and great for staying organized with expenses. I like taking a picture of the receipts for proper storage and then having the spreadsheet option. Cons Sometimes isn't consistent and will change categories after they have been saved so I have to go back and save again. Don't like how tax is calculated separately. Review Source SM Sam M. Owner Business Supplies and Equipment Used the software for: 6-12 months ### "Ok" November 27, 2018 4.0 It’s ok but that is all it does, just keep receipts Pros That’s it keeps a record of the receipts Cons That you have to log in everytime you open it. Review Source DG Devon G. Managing Director Financial Services Used the software for: 6-12 months ### "Managing Director" October 26, 2016 4.0 There are inconsistencies between some of the classifications that are offered on the mobile app and the desk top app (i.e. different categories). Additionally, customizing reports is cumbersome and inadequate. Because some of the categories are available on the mobile app but not the desktop, it further complicates consistency when trying to run expense analysis. Pros Ease of use Cons Editing/revising functions are difficult to use. Also, there should be some way of scanning credit card statements that have multiple line items as opposed to just taking screen shots of the bill Review Source Response from Itemize October 26, 2016 Hello! Please contact us at Support@itemize.com regarding the inconsistencies as we have not had anyone ever experience this problem before. We would love the opportunity to make sure the product is working as intended for you! KS Kerri S. Used the software for: ### "Highly recommended " October 26, 2016 5.0 I was tired of my receipts fading or being misplaced so I tried various apps looking for a better solution. Itemize won hands down when it came to ease of use and functionality. I love the way it turns an image into a record. It saves so much time and you are more inclined to use the app. Another feature I love is the reporting ability. At tax time I run a report that lists all my work related expenses. It's all about my time and Itemize takes the hassle out of record keeping so I can spend my time doing other things. Review Source Response from Itemize October 26, 2016 Thanks for the great review! If you ever have any questions or suggestions please feel free to reach out to us at Support@itemize.com. FR Fiona R. Used the software for: ### "A great Introduction for the Not-so-Savey Techy " November 3, 2016 4.0 I used Itemize in my first job that required an expense account. The whole experience was very new! I will say getting use to everything takes time, but once you are over the initial learning curve the product is easy to use. The auto fill function works well for receipts and I like that you can just forward emails to your Itemize account. The only downside is some functions never worked for me- I could never get pictures to actually rotate and the email function had a time lag. Overall I would use it again in my next job. Review Source Response from Itemize December 12, 2016 Thanks for the great review! Please feel free to contact us at Support@itemizecorp.com with any future questions or suggestions! RO Richard O. Retired Retail Used the software for: 6-12 months ### "Keeping track of keeping track." October 5, 2016 5.0 Itemize has provided me with great information about how my accounts are being used. It is well worth signing up and utilizing this app. Pros That it notifies me about my account. Cons Not always timely. Review Source Response from Itemize October 5, 2016 We are excited to hear that you are pleased with your Itemize experience! If you are ever experiencing any problems, please contact us at Support@itemize.com and we would be happy to assist you! PM Peiman M. Tow truck driver Used the software for: 1-2 years ### "Useful app" November 2, 2016 5.0 I love it Itemize save my life ;) im satisfied, Thanks Review Source Response from Itemize December 12, 2016 Thanks for the great review! Please feel free to contact us at Support@itemizecorp.com with any future questions or suggestions! MT Mike T. Account representative Design Used the software for: Less than 6 months ### "Only one issue" October 26, 2016 4.0 When using mileage tracking it would be nice to enter a start odometer reading and save until you finish your trip then reopen and enter finish odometer reading. Pros Ease of use Cons Explained in review Review Source Response from Itemize October 26, 2016 Thanks for the suggestion! We will note it for future development! If you ever have any future suggestions or questions please feel free to reach out to us at Support@itemize.com! JV Jimmy V. Retired Business Owner Legal Services Used the software for: Less than 6 months ### "Great app. " October 26, 2016 5.0 Use it everyday. Wife insist on receipts for everything. Helps with cost accounting and when receipts are lost Pros Easy to use & categorize Cons Somtimes does not recognize correct amount and need to enter manually. Review Source Response from Itemize October 26, 2016 Thanks for the great review! Please feel free to contact Support@itemize.com with any suggestions or questions you may have in the future. MB Marty B. Job site manager Primary/Secondary Education Used the software for: Less than 6 months ### "Helps me get organized." July 24, 2018 5.0 Pros I was constantly loosing receipts and expense reports were becoming a nightmare for me. Itemize takes seconds to snap a picture of the receipts and record them onto a excell file. Cons The only downside to the software is it sometimes miss reads the receipt and put the wrong label or price. Review Source AG Alex G. Executive Director Non-Profit Organization Management Used the software for: Less than 6 months ### "Great Team, Solid and Developing Product" October 5, 2016 4.0 Itemize has provided fantastic value to our small nonprofit. With employees across the country, and a dozen different budgets to track, we desperately needed an app that would allow us to manage our expenses. The reports are clean and made submitted reimbirsements to clients a breeze. The Itemize team went above and beyond to provide exceptional service, answering a multitude of questions and doing a demo for our employees. We love the service and will be using it for years to come! Pros Reports are great, app is easy to use Cons Can be glitchy, would appreciate better integrations with Quickbooks and Google Drive Review Source Response from Itemize October 5, 2016 Great to hear you are pleased with your Itemize experience! If you ever have any problems, please reach out to us at Support@itemize.com and we will be happy to help you! AK Ajay K. Used the software for: ### "Crashes most of the time" October 11, 2016 1.0 This is a great app, when it works. The app crashes on launching very often. It happens very frequently that I have a solve; delete and reinstall. Please fix this Pros Great app and features Cons Doesn't work most of the time Review Source Response from Itemize October 11, 2016 Sorry to hear you have been having some problems with the Itemize app. Please reach out to Support@itemize.com with any details you can provide on what is happening right before the crash and we would love to look into it for you. Also we are launching a new version this week that should fix any known stability issues, so please look for that in the App Store this week! EM Emerson M. Executive Used the software for: 2+ years ### "It works as a tool. Nothing more." March 9, 2018 4.0 Pros Being able to digitally take care of all the paper receipts and organize said receipts into digital files. Ability to classify them is key. Cons Speed is a problem when wanting to do it on the fly. Ease of use sometimes is lacking as there's sometimes too many steps. Pricing for full version feels a bit steep. Review Source Similar Products Featured ## Related categories [Expense Report](https://www.capterra.com/expense-report-software/)[Accounting](https://www.capterra.com/accounting-software/)[Financial Reporting](https://www.capterra.com/financial-reporting-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.