# Page 8 | Itemize Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 8 - Is Itemize the right Expense Report solution for you? Explore 274 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/141116/Itemize/reviews

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Itemize

4.3 (274)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 8 - Reviews of Itemize

## Showing most helpful reviews

Showing 176-200 of 274 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

OB

Osanan B.  
  
  
Used the software for:

### "iTemize Review Nov16"

November 2, 2016

3.0

The software should keep record of most used stores and places to avoid looking every new time for the same names (sometimes not finding it). It has crashed a couple of times recently, which hasn't happened before. The reports options are quite poor.

Review Source

Response from Itemize

December 12, 2016

Sorry to hear about your experience with Itemize, can you please contact us with additional information regarding your crashes and what stores you weren't able to identify? Please e-mail us at Support@itemizecorp.com.

JM

John M.  
Head  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Promising "

November 2, 2016

4.0

Works as advertised. Would like the ability to enter in manually without image and to be able to break into sections for receipts with multiple categories. Monthly fee is intimidating, but special offer reduced it somewhat.

Pros

On-the-go recording, export of info into accounting formats. Good general ledger capabilities.

Cons

Slow analysis at times.

Review Source

Response from Itemize

December 12, 2016

Thanks for the great review! We are actively working on the ability to enter manual receipts without a photo, but in the mean time you can take a photo of anything and attach an expense record. Please feel free to contact us at Support@itemizecorp.com with any future questions or suggestions!

MW

Michael W.  
Sales and Service  
Public Safety  
Used the software for: Less than 6 months

### "Great application "

November 16, 2018

5.0

Pros

I love the ease of not having to scan receipts into the computer to do paperwork for my reimbursements.

Cons

The only problem I have with it is it sometimes mistakes 0 for 8’s

Review Source

KS

Kevin S.  
  
  
Used the software for:

### "A great program so much better than scanners!"

November 2, 2016

5.0

Itemized has saved me so much time. I used to use scansoft a expensive scanner and software. With itemize I just open up app take picture of receipt then throw away. No more carrying around Nasty BPA toxic receipts! Than you itemize. P.s. Customer care great! Super responsive

Pros

It's easy to use

Cons

Sometimes app crashes

Review Source

Response from Itemize

December 12, 2016

Thanks for the great review! Please feel free to contact us at Support@itemizecorp.com with any future questions or suggestions!

LH

Larry H.  
  
  
Used the software for:

### "Not real happy"

October 5, 2016

2.0

I'm continually having to contact support to bring in my emailed receipts. Very seldom does the service automatically take in the receipts. I just forward and then they don't get all loaded. They sit in the inbox on the site.

Review Source

Response from Itemize

October 5, 2016

We just reworked our entire email system, has this been happening recently or was this an issue from a few weeks ago? Please email Support@itemize.com with more information and we would be happy to work with you on the problem.

CW

Chriss W.  
  
Design  
Used the software for: 6-12 months

### "It helps to have it, but it needs improvement"

January 26, 2017

3.0

It is easy to use, but not always accurate. You do have to double check the dates and amounts or the vendors. Also, I don't like the way you can sort things. A more user friendly GUI would help. Sometimes it just shuts down and you have to start over...:(

Pros

\- just taking pictures - not too expensive

Cons

\- the GUI needs improvement - sometimes it shuts down - filters need a better overview

Review Source

Response from Itemize

March 13, 2018

Thanks for the feedback, we are continually working to update and improve our mobile app. Hopefully since this review the stability of the product has improved and look for new and exciting features coming over 2018!

PD

Patricia D.  
Flight Attendant  
  
Used the software for: 1-2 years

### "Love Ease of the App"

March 8, 2018

5.0

Pros

Pictures are easy to take and upload and I like the end of the year reports. It is very helpful for taxes (although I'm not sure how helpful it will be filing for 2018)

Cons

I have a lot of medical expenses. I wish there was a way to add milage and parking costs at the same time I am loading the med expenses instead of adding them individually.

Review Source

JS

Janessa S.  
  
  
Used the software for:

### "Itemize makes tracking easy"

October 26, 2016

5.0

Tracking receipts for taxes used to be painful, but now it's easy. I do put them in itemize as I go. Sometimes I do a week or a month at a time, either way it's easy. I love that I can input everything on my phone. I've called customer support once and they were supper responsive and helpful.

Review Source

Response from Itemize

October 26, 2016

Thanks for the great review! Please feel free to reach out to us at Support@itemize.com for future any suggestions or questions you may have!

RA

Robbie A.  
  
  
Used the software for:

### "Itemize app"

October 5, 2016

4.0

I Think that this app is really neat. I can put all of my receipts on a single app. I do wish that the app can categorize the stores into folders and add up each store expense

Review Source

Response from Itemize

October 5, 2016

Thanks for the great review and we are so happy to hear you are enjoying the Itemize product! We have noted your suggestion and will pass it on to our development team! Please feel free to reach out to us at Support@itemize.com if you ever run into any issues!

JB

Jackie B.  
  
  
Used the software for:

### "Itemize application"

October 11, 2016

4.0

I found itemize to be very easy to use. I mainly use it to keep track of receipts for tax purposes. People in many industries could utilize the features very easily.

Pros

Ease of use

Cons

Some glitches (shutting down I. The middle of operation)

Review Source

Response from Itemize

October 11, 2016

Thanks for the great review and we are so happy to hear you are enjoying the Itemize product! Please feel free to reach out to us at Support@itemize.com if you ever run into any issues!

JC

Joe C.  
CEO  
Media Production  
Used the software for: 6-12 months

### "Itemize Saves me time!"

November 16, 2018

5.0

Pros

It keeps all of my tax write offs and able to produce reports to give to my tax preparer

Cons

Non so far. I really have nothing bad to say.

Review Source

VL

Vicki L.  
  
  
Used the software for:

### "Great Program!"

October 5, 2016

5.0

I have been able to cut down on the paper that I keep and able to quickly find a receipt that I might need. Perfect way to organize what and where you spend your money. Very easy to add receipts and store your information. Great Program!

Review Source

Response from Itemize

October 5, 2016

Thanks for the great review and we are so happy to hear you are enjoying the Itemize product! Please feel free to reach out to us at Support@itemize.com if you ever run into any issues!

BF

Becky F.  
  
  
Used the software for:

### "Great for work"

October 26, 2016

5.0

I love itemize because as soon as you get a receipt it can be scanned in easily and then be thrown away. No more filing away hundreds of receipts. The great thing is itemize developes spending reports based on your receipts as well 10/10.

Review Source

Response from Itemize

October 26, 2016

Thanks for the great review and we are so happy to hear you are enjoying the Itemize product! Please feel free to reach out to us at Support@itemize.com if you ever run into any issues!

JB

Jennifer B.  
Owner  
  
Used the software for:

### "Not recommended"

January 14, 2016

1.0

Pro Seemed good at first. Scanned receipts and coded . Con Tried to contact support 4 times as password reset wasn't Woking No response I finally got back I all my scanned receipts gone . I couldn't access Video link on "how to " Can't use hotmail email

Review Source

Response from Itemize

September 20, 2016

Do you have an email address we can reach you at? Would love for you to give us another chance, hopefully these bugs have been fixed in new releases!

AR

Amber R.  
  
  
Used the software for:

### "Must-Have To Track Expenses!! "

November 16, 2016

5.0

I was finally organized! This is a must-have to track expenses. It's very easy to use! I was able to log my expense before leaving the store. The reporting is incredible. Tracking my expenses was a huge task and papers everywhere. This made it much easier and more organized!

Review Source

Response from Itemize

December 12, 2016

Thanks for the great review! Please feel free to contact us at Support@itemizecorp.com with any future questions or suggestions!

NM

Niamh M.  
IT Consultant  
  
Used the software for: 6-12 months

### "Love it!! Makes running a business so easy"

March 8, 2018

5.0

Pros

Quick to scan receipt so can do immediately. Very Accurate scan with very little error Easy to use and good layout

Review Source

MM

Matthew M.  
Owner  
Real Estate  
Used the software for: 6-12 months

### "Great tool to help you track expenses and receipts!"

October 26, 2016

5.0

I was looking for an easy tool to help me keep track of my receipts. I found this app which allows me to take an image of a receipt and file it. No more carrying around lots of receipts. It's useful for anyone with a small business or who just wants to track spend and receipts. So easy to use!

Pros

Ease of use

Cons

The price - for ongoing users is should be cheaper

Review Source

Response from Itemize

October 26, 2016

Thanks for the great review! We will definitely note the e-mail functionality as a feature for the future! Thanks and please reach out to us at Support@itemize.com with any further suggestions or questions you may have!

WA

William A.  
  
  
Used the software for:

### "super cool program"

October 26, 2016

5.0

Although I am retired, after working for the government for 37 years when I had to keep track of my expenses, I continue to do this' I love the way Itenize does all the work for me. I think iys fantastic and I recommend it to all of my friends.

Review Source

Response from Itemize

October 26, 2016

Thanks for the great review! Please feel free to reach out to us at Support@itemize.com for future any suggestions or questions you may have!

rH

ron H.  
  
  
Used the software for:

### "Good app fair service"

October 11, 2016

3.0

Good app and services but sent email about a few services and took over two weeks to get a response and then the response was for me to resubmit my issue. Not worth paying for but a good app otherwise.

Review Source

Response from Itemize

October 11, 2016

Sorry you've had an issue with our customer support. Please make sure you are emailing Support@itemize.com if you ever have an issue, we try to respond to all tickets within 24 hours.

SW

Samuel W.  
Insurance Advisor  
Financial Services  
Used the software for: Less than 6 months

### "Review"

July 20, 2018

5.0

Pros

The speed and design

Cons

The fact that the pictures read wrong more often than not.

Review Source

JC

Jennifer C.  
owner  
Real Estate  
Used the software for: Less than 6 months

### "Easy and convenient receipt management"

December 5, 2018

5.0

Pros

Ease of use and assigning expenses to a particular project. Saves hours of time and organizes year end totals effortlessly.

Cons

No ability to create categories and subcategories. Some of my companies want reports specialized to them, so I cannot use this.

Review Source

SB

Stefanie B.  
  
  
Used the software for:

### "Great App!!"

November 15, 2016

5.0

Used Itemize this past summer for the organization that I work for and it worked perfectly. Was able to organize receipts for us and helped immensely in keeping up on budget. Definitely would recommend this app and will be using it in the future!

Review Source

Response from Itemize

December 12, 2016

Thanks for the great review! Please feel free to contact us at Support@itemizecorp.com with any future questions or suggestions!

JB

Judy B.  
  
  
Used the software for:

### "Show Me the Money"

October 26, 2016

5.0

Customer service was awesome. That's unusual for apps. It is so easy to use. The only problem I have is actually using it!!!! It's OK though, I know I will gather all my receipts on Sunday afternoon and take those pictures.

Review Source

Response from Itemize

October 26, 2016

Thanks for the great review! Please feel free to reach out to us at Support@itemize.com for future any suggestions or questions you may have!

RP

Ricardo P.  
Software Developer  
Computer Software  
Used the software for: Less than 6 months

### "Great when it works well. Pita, when you have to correct the values."

March 8, 2018

4.0

Sales tax itemizing reports and tracking.

Pros

I like it when the image recognition works, and all values are loaded properly. I like the easy to use UI as well. Pretty simple and straightfoward.

Cons

Hate when i have to adjust the values or they are just plain wrong. I think they could use more organizational reports for taxes. Also i wish i didnt have to export my stuff every x months so i dont loose all my stuff. But its already expensive as it is.

Review Source

CM

Catherine M.  
  
  
Used the software for:

### "Awesome App"

November 2, 2016

5.0

I found this app to be exceptionally easy. You scan your receipt and it picks up all the information necessary for you to categorize the information. Great for having a record of receipts. So easy and not time consuming at all.

Review Source

Response from Itemize

December 12, 2016

Thanks for the great review! Please feel free to contact us at Support@itemizecorp.com with any future questions or suggestions!

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