# Hub Planner Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Hub Planner the right Project Planning solution for you? Explore 108 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/141119/Hub-Planner/reviews --- Hub Planner 4.2 (108) [View alternatives](https://www.capterra.com/p/141119/Hub-Planner/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Hub Planner Ease of use 4.1 Customer Service 4.2 ## Pros and Cons in Reviews AC Andrea C ControllerConstruction, 2 - 10 employeesUsed the software for: I used a free trial. “I like that it works seamlessly with existing tools and integrates with other softwares if you want it to.“ March 25, 2026 MH Matti H Head of ConsultingComputer Software, 51 - 200 employeesUsed the software for: More than 2 years. “I mostly use the scheduling view and there the small bugs are perhaps the most significant annoyance to me.“ August 25, 2022 MB Mark B Director of financeManagement Consulting, 51 - 200 employeesUsed the software for: More than 2 years. “We have added new software in other areas as we have grown and needed better connectivity between systems than Hub Planner could provide.“ August 23, 2023 OH Olivia H Senior Resourcing PartnerHuman Resources, 51 - 200 employeesUsed the software for: 1-2 years. “You cannot force people to use it correctly and a lot of people management goes into gathering accurate data. Because of this data is not as accurate as could be useful. Or is inaccurately applied as gospel which is does not accurately reflect reality.“ September 27, 2020 SD Stephanie D Sustainability SpecialistEnvironmental Services, 10,001+ employeesUsed the software for: 6-12 months. “We also leverage the time sheet to generate data on time spent per project time and improve our understanding of the resource-cost per project.“ August 27, 2020 NK Nathalie K consultantChemicals, 10,001+ employeesUsed the software for: Less than 6 months. “When building reports, the filters don't work well, sometimes you have to go back and check again When adding a note for the hours e.g.“ August 27, 2020 CM Carol M Graphics AnimatorDesign, 11 - 50 employeesUsed the software for: 1-2 years. “I like being able to see my weeks layed out and being able to add the times on the timesheet to be able to keep track of how long I have spent on a project.“ September 30, 2020 AW Alissa W Head of Client OperationsMarketing and Advertising, 201 - 500 employeesUsed the software for: More than 2 years. “It had nothing to do with the software and more limitations on how our systems would integrate so we did not get to use the project management side of the software as much as we would have liked.“ July 29, 2020 ## Showing most helpful reviews Showing 1-25 of 108 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Julie G. Global Planning Manager Used the software for: 2+ years ### "An incredibly well-designed and user-friendly product to plan efficiently, from everywhere!" June 18, 2018 4.0 Pros Hub Planner is a great visual tool to easily plan your capacity and make quick decisions. The user-interface is extremely well-designed and easy to use. The search (filter bar) capabilities to sort through your resource pool and look for specific set of skills is my all-time favorite! The custom reports section is also what makes Hub Planner great as you can really pick and choose the exact information you need. Finally, if something is missing or if you need assistance the support team in AMAZING! I can't tell them enough how impressed I am with their customer service every time I have a question or simple feedback! Cons It's hard to find something that I don't like about Hub Planner. Of course, there is always room for improvement and as a user you can participate by voting on features you would like to see them implement next. Although I hear the API works great, (I'm not a programmer) my dream feature to automate my report needs and some other tasks would be a way to connect directly to the database. Otherwise, Hub Planner is almost perfect :) Review Source VR Verified Reviewer Building Services Engineer Construction Used the software for: 6-12 months ### "Structure to our time management and leave requests" August 25, 2020 5.0 Overall, the experience has been a good one. I can't complain, honestly. Pros Before this software, my company used to use an excel sheet which had to be filled in at the end of the week every week. It was very tedious and I used to forget to do it quite often. We also didn't have a formal way of requesting vacation leave and checking exactly our leave balances. We now use Hub Planner to do both of these things. Additionally, our head of department assigns tasks and there are hours allocated for each task which really helps with resourcing and balancing the workload. Cons A real-time tracker would be nice. Something like a button that you click on when you start on a specific task and then click again to stop it. I would also like to have it as an app on my phone. I am not sure whether it exists already and it's something the company has not informed us about. Correcting mistakes is always difficult as well. I have to contact the administrator every time I input data in a wrong field. Switched from [TrackingTime](https://www.capterra.com/p/136591/TrackingTime/) Not sure, as I was not involved in the decision. TrackingTime used to work well for us although we only ever used a sort of trial version of that so I can't compare the full features. The ultimate decision was probably based on pricing. Review Source Response from Hub Planner September 15, 2020 Awesome, thanks so much for the super positive review! I'm glad the process of migrating from spreadsheets to software was a positive experience and the overall capacity planning has improved for your team. The good news is that a new version of Timesheets is on the way ! Do keep an eye out on the blog for new feature releases and updates. https://hubplanner.com/blog/ Best, Team Hub Planner AC Andrea C. Controller Construction Used the software for: I used a free trial ### "hub planner review" March 25, 2026 5.0 My overall experience with hub planner has been pretty good. I am able to keep my documents safe and use it when needed. Pros I like that it works seamlessly with existing tools and integrates with other softwares if you want it to. Cons I don't really have any cons to express. I use this to keep track of time sheet and vacation management. Review Source IT Isabella T. Principal Consultant Computer Software Used the software for: 1-2 years ### "It's ok, but..." August 27, 2020 3.0 It is okay, but for some cases, a workaround is needed. Pros It is good, that you have a tool where you can track the time you need to work on several projects and generate reports from it. Integrating it with other tools is also a nice feature (such as invoicing tools). Cons There are several small things that could be done much better, just to mention a few: - Include easy to use categories within one project, so that you can track time on task level - To make tracking time even easier include a start/stop timer function - When approving time cards for my employees and finding a mistake: In order to change the mistake, I need to deny the timecard, change the screen, go into editing mode for my employee and then edit, approve (on behalf of employee), change screen again to finally approve the timecard. Why not edit/approve the timecard directly on the approval screen for admins? - Decimal numbers of time tracking are screwed when exporting them to excel Review Source Response from Hub Planner September 15, 2020 Hello Isabella, Appreciate you taking the time to submit your review of Hub Planner. I agree, there are some things that can be improved for sure. Thanks for the suggestions, they are really helpful especially around the Timesheets function. We most certainly will take these and hopefully you will see them implemented in the near future. On your point for booking categories within one project. Have you tried the Booking Category Groups? This will allow you to assign specific booking categories for different projects? Super helpful when reporting time too that you can segment what you are actually spending time on. Here is a link to the press release: https://hubplanner.com/hub-planner-release-booking-category-groups-to-the-suite-of-resource-management-features/ If you need any further help, do reach out to us via https://hubplanner.com/contact/, we'll be happy to assist. Thanks, Team Hub Planner SB Stephen B. Change Management Consultant Information Services Used the software for: 2+ years ### "An easy, affordable, well featured solution for time-sheeting and resource management." September 28, 2020 5.0 We went from having one staff member dedicated full-time to resource management to having them freed up for thirty hours of the week. We suddenly had almost another head-count to help with project co-ordination, rather than just keeping the wheels turning. And timesheet compliance went up too, because it was so easy to use! Pros It's affordable, extensible, good to look at, and easy to use. Cons There aren't really any detractors to this one. Perhaps it's not a high-powered analysis tool, but the dashboards it does supply are quite thorough out of the box, and more than likely to meet all the needs of the vast majority of companies. Alternatives considered [Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/) Reason for choosing Hub Planner We looked into building out a simple, but more robust, SharePoint List based system ourselves. We could have had our own features, custom developed for us. Then we looked at how many hours even the simple version of that would take, and at the Hub Planner licencing costs, and realised that we could get 10x the functionality, and it would take us more than a year to hit the same costs. And Hub Planner looked better, and would be easier for our staff to use. It was a no-brainer. We purchased our licenses a week later. Review Source EM Ellie M. National Management Trainee Government Administration Used the software for: Less than 6 months ### "Useful and effective software" September 2, 2020 4.0 Overall, HubPlanner helps our management team in our Change department to view how much work resources anticipate they will do and how much they have actually done. We can see any gaps in time and so allocate a person more work or a new project. While most people are working from home, HubPlanner really helps keep track of what everyone is doing when you can't actually see them doing it. Pros There are a wide range of features and it is very customisable to suit our needs. Cons There are some limitations as it is not 100% customisable, but these are mainly small things, for example our working hours divide to be 7.25 a day (and 7 on Fridays) but it doesn't allow us to allocate smaller than 1 hour or half an hour. Also, on a laptop screen, it doesn't have a great view. Everything is quite chunky which makes it hard to view a few people's schedules at the same time. It would be easier if the customer support team shared individual email addresses rather than a generic one for the whole team so that you can continue conversations with a specific person. Alternatives considered [monday.com](https://www.capterra.com/p/147657/monday-com/)[Smartsheet](https://www.capterra.com/p/79104/Smartsheet/) Reason for choosing Hub Planner It suited us best due to having so many different features we could make use of. Review Source Response from Hub Planner September 15, 2020 Hello Ellie, Capacity Planning and the ability to measure the scheduled versus actuals is a core competency of Hub Planner, I'm happy to hear that this is working well for you and your team. Especially in this current pandemic, Hub Planner has really helped a lot of teams keep up performance levels and track who is working on what and who is available. Thanks for your feedback. I myself have been switching from a display to laptop with the current working from home. I find the Ctrl & 0 or zoom in and out options work for me. RE customer support, 9/10 times, once an agent responds to an initial ticket, it is automatically tagged to that agent for any future responses. It's only if that agent might be on leave or not available or another department needs to step in for example, would another agent take over so that your query is answered more quickly. Of course, you can request the agent of choice too, the rest of us won't be offended :) Thanks again, Team Hub Planner TE Tony E. Ops Director E-Learning Used the software for: 2+ years ### "Great system for resource management" June 15, 2021 5.0 We have been using Hub Planner for over 3 years and it has been a very successful tool for our project and team resource planning. Simple to plan in the work and review view our stand-up meetings. Pros Integration with the business was easy and the stand-out feature was the resource planning calendar. Easy to schedule projects across our internal and external teams. Cons The reporting has lots of options but it's not the easiest to use. Alternatives considered [Harvest](https://www.capterra.com/p/75598/Harvest/)[Forecast](https://www.capterra.com/p/138122/Forecast-it/) Reason for choosing Hub Planner The simplicity of use and visual views of the calendar/work Review Source Response from Hub Planner August 13, 2021 Thank you for your kind comments. Sounds like it's working really well for your team. If you would like to schedule some time with us, we would be more than happy to help guide you through the reports in more detail? Just give us a shout via hello@hubplanner.com and our team will assist you. Thanks, Team Hub Planner SR Suraya R. PMO Assurance Lead Government Administration Used the software for: Less than 6 months ### "Hub planner administrator" September 9, 2020 3.0 Overall i'm quite happy with hub planner, it seems to serve our basic resource tracking needs Pros Ability to see forecast vs reported, Dashboard & Reporting feature Cons Inability to adjust dates on the dashboard, and set 'line-managers' to approve time-sheets, rather than projects managers as it currently stands. Would also be ideal to have more support through calls, rather than by email which can be frustrating at times. Alternatives considered [Harvest](https://www.capterra.com/p/75598/Harvest/)[Float](https://www.capterra.com/p/136078/Float/)[monday.com](https://www.capterra.com/p/147657/monday-com/) Reason for choosing Hub Planner ability to generate reports to show forecast vs reported & capacity view (i.e. capacity & details of projects scheduled) Review Source Response from Hub Planner September 15, 2020 Thanks for taking the time to submit your review of Hub Planner. The good news is that we have new updates on the way for the Dashboard and the Permissions/Roles! The Dashboard, we are improving the UI as well as adding a date picker. With the approval of timesheets, the new added feature of permissions allows you to customize outside of the default settings. We do pride ourselves on our customer service, so we're sorry to hear you are frustrated here. I know we have helped your team via our support channel, but if you prefer a call, that should be no problem. In the last year, we invested heavily in rebuilding the Hub Planner Knowledge Base. We found our users wanted a quick access reference guide with FAQ style questions and video tutorials. Outside of this, the majority of customer questions are answered over support tickets as it's easier to explain with screenshots and steps etc. Reach out to us https://hubplanner.com/contact/ and we can organise a call to you. Hub Planner PS Patric S. Software Engineer Information Technology and Services Used the software for: 2+ years ### "Good, raw overview of my assigned projects" October 19, 2020 4.0 Pros I get a quick overview of the projects/tasks that have been assigned to me. What's also good, is that I can use my company account to log into the site and don't need a separate account. I can also view the assignment of my teammates which all helps us if we need to shuffle some things arround. Cons To get informatino of an entry, I have to hover it with the mouse, to wait for the tooltip which takes a few seconds. I would prefer if there was another way to quickly view the details of an entry (maybe there is, but I couldn't find one). Switched from [Microsoft Excel](https://www.capterra.com/p/176574/Excel/) We wanted a tool that was especially build for the job. Review Source Response from Hub Planner March 22, 2021 Thanks for submitting the review. Super glad all is working well for you. I note you need a more 'instant' view of the booking details? If you click on the settings cog (top right) a pop up will appear. Scroll to 'Tool Tip' and select 'Instant' or some of the other options if you prefer. Hope that helps? Thanks again, Team Hub Planner GW Georgia W. Delivery Manager Computer Software Used the software for: 6-12 months ### "Hub Planner " September 25, 2020 4.0 Good customer service and willing to add new features as needed Pros We use the timesheets tool everyday and is vital to our company Cons Development of new features can be slow Switched from [Microsoft Excel](https://www.capterra.com/p/176574/Excel/) Everything in one place rather than multiple spreadsheets Review Source Response from Hub Planner October 6, 2020 What can we say, we've got great customers! Their ideas are brilliant! Of course, time to develop can indeed vary depending on the depth of work and time required to develop a new feature. Some are straightforward and easy, others are more challenging especially if they have integrating knock on effects throughout the system. We really do appreciate our customers ideas and suggestions, so many have been put into production throughout the years. Keep them coming! Fyi we will be releasing a new version of Timesheets soon enough. Keep an eye out for it. Thanks again, Team Hub Planner GK Gergely K. COO Design Used the software for: 2+ years ### "Great tool for Capacity Management" September 23, 2020 5.0 Pros \- Hour based capacity planning - Selectable Business hours and days - A lot of possibility to personalize - API - Fast and effective support Cons \- nothing special, sometimes there were some bugs, but they were solved in hours and days or weeks Review Source Response from Hub Planner October 9, 2020 Thanks Gergely for your kind feedback. Really appreciated. Best, Team Hub Planner HW Hollie W. Head of Creative Services Animation Used the software for: 1-2 years ### "Create Product for a Production Agency" September 1, 2020 5.0 My team and I have had a great experience with Hub Planner Pros I really like the scheduling tool on this software, it is great to be able to move the allocated projects around with easy as ur schedules are always changing. Cons I find it complicated to work out who sees what Review Source Response from Hub Planner September 15, 2020 Hi Hollie, I'm so glad that Hub Planner is working out well for you. This is exactly what we thrive to hear and makes all the hard work so worthwhile, so thank you! In terms of the assigning the different roles and permissions. This is available in Settings -> Roles. However, we have also taken previous customer feedback on board and are in the process of developing this function further that will allow you to customize and streamline access/permissions within Hub Planner. There will be a new section in settings that will take you through this function that is due to be released very soon. Keep and eye: https://hubplanner.com/blog/ Best, Team Hub Planner SV Sabine V. Office Manager Computer Software Used the software for: 6-12 months ### "overengineered" September 29, 2020 4.0 Completly overengineered. I get the feeling that people who designed it don't need to use it. Pros I like what it looks like. The black background and colour scheme is quite nice. Cons I can't seam to find what I look for without clicking a billion times. There are way too many options and most of them are useless to me. Switched from [LANtelligence](https://www.capterra.com/p/142601/LANtelligence/) because I changed my employer Review Source Response from Hub Planner October 13, 2020 Hi Sabine, many thanks for taking the time to post your feedback. Perhaps you are right, our thought process is design lead by function. We are redesigning the scheduler as we speak. We would love to chat to you about this if you had the time? We might also take the opportunity to help with streamlining your daily workflow? Best, Team Hub Planner. NY Nicolas Y. Team lead of integration specialists Airlines/Aviation Used the software for: 2+ years ### "Great tool" September 15, 2020 4.0 Made the scheduling oof resources easier Pros Easi to have an overview of a sub team, of a project. Easy for planning. Cons Software is a little bit slow. It takes some time before it refreshes after a change. Review Source Response from Hub Planner September 17, 2020 Hi Nicholas, Thanks for taking the time to submit your review. Super glad Hub Planner has helped with the planning and scheduling of resources and projects. We will keep an eye on the performance logs, but do reach out to us should you see this again? We will investigate there and then. https://hubplanner.com/contact/ Best, Team Hub Planner SD Stephanie D. Sustainability Specialist Environmental Services Used the software for: 6-12 months ### "Great for forecasting - lacking in setup capabilities" August 27, 2020 4.0 Pros The ability to all team members to schedule their own work and give the whole team visibility into resource capacity. We also leverage the time sheet to generate data on time spent per project time and improve our understanding of the resource-cost per project. Cons Our team works on 100+ projects at once, while an individual may only work on ~10 projects. There isn't a simple way for individuals to view only a list of projects they work on. Even setting up folders for each team members or using tags still requires scrolling through a large amount of projects to find "your list." Review Source Response from Hub Planner October 12, 2020 Hi Stephanie. Appreciate the feedback. Thank you for posting. A couple of suggestions for the scheduler view: ->Sidebar, users can sort the sidebar as they wish. Just click the 3 vertical dots of a sidebar group. -> Layout views. Click the tv icon to switch up the different layout views of the scheduler. -> My Schedule. Users have access to their own 'My Schedule' group of projects. -> Remove user from Project. If they are no longer working on the project, perhaps remove them temporarily from the project until needed? -> Reports - Allow users to view their data by their own report or dashboard view too. Create a Heat Map or Full Breakdown. ->Do reach out to us if we can help you further. Best, Team Hub Planner JP Jon P. Assessment Director Computer & Network Security Used the software for: 1-2 years ### "My Hub Planner Hot Take" August 31, 2020 4.0 For our resource utilization challenges, Hub Planner has been instrumental. Pros I like the ease of use and the ability to navigate multiple functionalities and reporting features quickly. Cons Include time-charging as a baseline feature. The ability to show actual recorded hours for weeks past. Review Source Response from Hub Planner September 18, 2020 "For our resource utilization challenges, Hub Planner has been instrumental." Love this quote, thanks Jon! You're making us blush :) Thanks so much for posting your views of Hub Planner. We will have a look at those ideas too. If you had a chance, you might reach out to us and let us know exactly where you would like to see the recorded hours for weeks past that are not showing? https://hubplanner.com/contact/ Thanks, Team Hub Planner OH Olivia H. Senior Resourcing Partner Human Resources Used the software for: 1-2 years ### "Useful for financial tracking" September 27, 2020 4.0 ok. Pros It does provide good generalist data on how human resources are spent across different similarly priced projects Cons You cannot force people to use it correctly and a lot of people management goes into gathering accurate data. Because of this data is not as accurate as could be useful. Or is inaccurately applied as gospel which is does not accurately reflect reality. Also the data can be easily manipulated. Review Source Response from Hub Planner October 6, 2020 Thanks for taking the time to post your review of Hub Planner. Sensing that you are utilizing HP for financial tracking and analytics aspects of project and resource spend. I'm perplexed as to how the data is not accurate. Perhaps you might reach out to us and we can look into this for you right away. Also, at the same time, we might chat about how to approach and encourage fellow users when using Hub Planner. We do have a new 'Permissions / Roles' setting going live soon. I wonder if this will help with restricting/granting access to resources settings. Thanks again, Team Hub Planner PS Phil S. Technical Architect Information Technology and Services Used the software for: 2+ years ### "Hub Planner" September 4, 2020 4.0 Pros Hub planner is the best time reporting system I've used. Forecasted project assignment makes it very straightforward and the interface is good. I've had limited exposure to the reporting side but I can see the assignments of myself and my team easily. Cons Sometimes hard to see comments around task detail with the hover-over. Review Source Response from Hub Planner September 15, 2020 Hello Phil, Thanks for taking the time to post your review. We're glad to hear Hub Planner is working well for you and your team and you like the new reporting platform. For the booking tooltip display, there is a drop down list of display options which go from instant five seconds and everything in between.You can locate this within Scheduler Customization: https://hubplanner.com/new-settings-milestone-tooltips/ Thanks, Team Hub Planner BM Ben M. Editor Marketing and Advertising Used the software for: 1-2 years ### "Good team transparency" September 27, 2020 3.0 It works well Pros The ability to see everyone's schedule, customizable. Cons A little glitchy, doesn't auto refresh, job details arent easy to display Review Source Response from Hub Planner October 12, 2020 Hi Ben, We will have a new update to the Scheduler coming soon which will improve the UI. If you experience some performance issues again, would you mind letting us know so that we can check the logs to see why this is happening? Thanks, Team Hub Planner. BP Ben P. Sustainability Associate Environmental Services Used the software for: 6-12 months ### "My Review" August 27, 2020 4.0 Pros Is a very easy software to use for project tracking and projections. Cons can be difficult to add new projects and requires admin support. Review Source Response from Hub Planner October 12, 2020 Hi Ben, thanks for posting your review of Hub Planner. Appreciate the feedback, thank you. You might check with your account owner regarding rights/permission settings for adding a new project. They can activate that for you. Best, Team Hub Planner. DS Daniel S. Electrical Engineer Design Used the software for: 1-2 years ### "For the Trees" September 28, 2020 4.0 Pros This software is relatively easy to use, although sometimes there are minor glitches. Allows TEAM and Company calendar to be viewed along with manpower needs for upcoming projects in a single location which is nice. Cons Once a request for scheduling is submitted, there are no options to edit. Review Source Response from Hub Planner October 8, 2020 Thanks Daniel. You are so right about the ability to edit a request. We're going to change that. We have a new scheduler coming out that will cover this. Best, Team Hub Planner MF Marianne F. Marketing Communications Advisor Management Consulting Used the software for: 1-2 years ### "Easy to use!" October 2, 2020 4.0 Pros The easiest tech I've used to log my hours! Cons The feature of creating your own time reports could be a bit better. Review Source Response from Hub Planner October 28, 2020 Thanks Marianne! Much appreciated :) We will be releasing a new version of Timesheets soon. Best, Team Hub Planner MG Mick G. Security Architect Chemicals Used the software for: 2+ years ### "Hubplanner is on the map" November 3, 2020 4.0 It does what it says on the tin. I also like the fact I can help save the planet with a short review.. May do another one just for the planet.. Pros Simple but effective for capturing time spent on a project. I like the way it pre-populates the information so you can be as quick or as detailed as you like in an efficient way.. Cons Some views are awkward to find when you use it only once a month.. Review Source EH Eric H. Analytics Supervisor Marketing and Advertising Used the software for: 1-2 years ### "Hub Planner Review" October 13, 2020 4.0 Pros Easy to enter hours. I guess that's really my only like. No real frills here Cons Why can't I copy previous weeks to a future week. This should be a basic feature. I often have very similar weeks. Review Source Response from Hub Planner October 20, 2020 Hi Eric, Thanks for the feedback. You can actually copy over previous weeks when adding new time entry. See this screenshot for help https://mrkr.io/s/5f8ea39da453182d86773eaf/0 if you need further assistance please contact us and we will be happy to help you out. aS annichen S. creative lead Environmental Services Used the software for: 2+ years ### "Hubplanner" October 23, 2020 4.0 Pros That is quite inuitive and that all the allocation codes and project I can allocate time to are already pre-recorded in the system. This makes it quick and easy. Cons this does not have anything to do with the software but I don't remember to log time as often as I should and I find it hard to remember what I did for every hour of every week Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.