# Maxemail Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Maxemail Software - reviews, pricing plans, popular comparisons to other Email Marketing products and more. Source: https://www.capterra.com/p/141129/Maxemail --- # Maxemail Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Maxemail ## What is Maxemail? Maxemail's main purpose is to provide a quick, effective and innovative solution to the modern marketers needs. We believe that good email marketers should engage with their subscribers via automated, relevant and highly targeted email campaigns. Advanced email marketing should be simple to setup, straightforward to monitor and easy to edit. ## What is Maxemail used for? [Email Marketing](https://www.capterra.com/email-marketing-software/) Top alternative Featured Overall rating Based on 17 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $500 Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Maxemail?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.emailcenteruk.com&name=Maxemail) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Maxemail 4.7 (17) VS. [4.3 (2,930)](https://www.capterra.com/p/31898/Constant-Contact/reviews/) Starting Price $500 Per Month Starting Price $12 Usage Based, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (17) Ease Of Use 4.3 (2,878) Value For Money 4.7 (17) Value For Money 4.1 (2,203) Customer Service 4.9 (17) Customer Service 4.2 (2,048) ## Maxemail alternatives [4.5 (6,239)](https://www.capterra.com/p/171840/HubSpot-Marketing/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.6 (3,485)](https://www.capterra.com/p/132996/brevo/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars Highest Rated [4.8 (1,399)](https://www.capterra.com/p/168452/GMass/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.8 (655)](https://www.capterra.com/p/147415/EmailOctopus/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/141129/Maxemail/alternatives/) ## FAQs about Maxemail Overview ### Which roles and teams benefit most from Maxemail? Maxemail is most used by email marketing leaders, CRM teams, and broader marketing managers who need to build campaigns, segment audiences, and track engagement. Customer retention and service-focused roles use it to nurture loyalty, automate communications, and support sales follow-up, while marketing executives and CMOs monitor performance and optimize outreach strategy. Answer based on 10 reviews Overview ### What company size and specific industries is Maxemail built for? Maxemail is designed for marketers at small to mid-sized businesses that want to move beyond batch email blasts and send more targeted, relevant campaigns. It is not tied to a specific industry, making it suitable for marketing teams across sectors that need audience-focused email outreach. Features and Usability ### What are the key features of Maxemail? Maxemail offers email marketing features including A/B testing, autoresponders, drip campaigns, and event-triggered actions for automated messaging. It also includes customer segmentation, subscriber and list management, CRM, and reporting/analytics. Content tools include customizable templates, drag-and-drop editing, a WYSIWYG editor, dynamic content, and customizable forms. Integrations ### Which third-party tools and platforms does Maxemail integrate with? Maxemail integrates with Adobe Commerce, Litmus, Sage CRM, and SugarCRM. These catalog integrations cover e-commerce, email testing, and CRM connections, giving Maxemail links to widely used platforms for campaign management and customer data workflows. Getting Started and Support ### What training and onboarding options does Maxemail offer? Maxemail provides in person training, live online sessions, and documentation to help teams get started. In person training supports face-to-face instruction, live online sessions allow guided remote learning, and documentation offers written reference material for self-paced review of features and setup steps. Getting Started and Support ### What customer support options does Maxemail offer? Maxemail offers email help desk support and phone support. With no reviewer feedback available on support experiences, no user sentiment can be stated about response times, helpfulness, or common frustrations. The listed channels remain the only confirmed ways to contact support. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. A/B Testing 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness List Management 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Manage contacts across multiple mailing lists Reporting/Analytics 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Subscriber Management 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Add or remove subscribers from mailing lists WYSIWYG Editor 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important What You See Is What You Get is a no-code tool that allows users to create and edit content using a visual interface Autoresponders Create and automatically send premade copy in response to customer messages Maxemail 14 features Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness Create and automatically send premade copy in response to customer messages Ensure all emails are compliant with anti-spam guidelines, as required by the CAN-SPAM Act Process of dividing customers into groups based on common characteristics Tool to send questionnaires to customers to gauge feedback Send automated marketing emails based on user actions over a predetermined period Content that alters based on the user's behavior, preferences, and interests, providing a personalized experience Predefined actions automatically performed on the occurance of specific events Store and manage images Manage contacts across multiple mailing lists View and track pertinent metrics to find patterns and gain insights from data Add or remove subscribers from mailing lists Create, save, and re-purpose templates for emails, forms, etc. What You See Is What You Get is a no-code tool that allows users to create and edit content using a visual interface Get Advice We can help you find the software with the features you need. Features 4.4 (17) 4.4 Based on 17 reviews ## Pricing Value for money 4.7 (17) Free Trial Basic $500.00 Per Month Value for money 4.7 (17) 4.7 Based on 17 reviews ## Integrations [ Adobe Commerce](https://www.capterra.com/p/227129/Magento-Commerce/)[ SugarCRM](https://www.capterra.com/p/231638/SugarCRM/)[ Sage CRM](https://www.capterra.com/p/227247/Sage-CRM/)[ Litmus](https://www.capterra.com/p/178360/Litmus/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (17) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (17) 4.9 Based on 17 reviews ## User reviews Overall rating 4.7 Based on 17 reviews Filter by rating 5(12) 4(5) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent KT Katherine T. Email Marketing Executive Retail ### "Covers a wide range of uses" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 June 4, 2021 Pros This software covers all of our needs for email marketing, and even includes features we don't utilize to the full extent. The best part is definitely the customer service which is outstanding - they never place you on hold and you get through immediately to a very skilled and friendly member of staff. Cons A few features such as including video, throttling send and auto-sending at best time per customer is missing, but they are continually developing the platform. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AJ Andrew J. Marketing Executive Hospitality ### "Good service and customer care" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 April 30, 2021 Very good experience in using Maxemail. The customer team are always happy to help if I have any queries. I think there's a lot that the system can do that I perhaps don't even know about, would be useful to learn more. Pros It is really simple to drag and drop items in the email template and construct an email. Cons As I work on several brands, I have had to set up the email templates completely separately. It would be useful to have a function whereby you could transfer a template from one brand to another for consistency and to save time. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ZP Zoe P. Owner Retention expert Leisure, Travel & Tourism ### "Meets our communication needs" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 April 30, 2021 The ability to communicate with our owners without having to worry about data protection. Pros Once you have set up your mailing lists, it is then so quick and easy to communicate to your clients on a regular basis. The reporting allows you to see that the email has been read, whether it has been opened on computer or mobile. Cons Having to import the photo's onto the software before inputting into the communication Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BS Brent S. UK Marketing Manager Marketing and Advertising ### "Fantastic platform & company" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 6, 2020 Fantastic support and advice. Pros The flexibility to create my own triggered email flows and mass personalised emails Cons On occasions software integration has been problematic, however this has improved. Alternatives considered [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) Reasons for choosing Maxemail Significantly better value for money Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SB Simon B. Head of Email Marketing Media Production ### "Maxemail Platform" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 9, 2019 Disclaimer: I used to work for Maxemail so I know the platyform inside out. That being said, the fact that I have taken Maxemail to my new role, and have continued to use it for many years, is a pretty good endorsment. Pros Maxemail has a very simply and customisable interface. It's easy to set up your environment to suit your own needs. It feels like you're using a desktop application rather than a web page, there's no "click & wait" like you have with other ESPs. Maxemail has so many technical advantages over other systems so you can create really customized campaigns. Not only can you customise the content for each user, you can specify when different individuals should receive various emails. This allows us to create complex strategies for each individual on our database. Cons Whilst there are some amazing features, it's not the most intuitive platform so it's best to get some support when setting up more complex campaigns. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KS Kim S. Sales & Customer Service Coordinator Primary/Secondary Education ### "Increased our productivity and marketing" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 16, 2018 Pros The advanced segmentation has been a game changer in allowing us to increase the relevancy and automate the communication we offer to both existing and prospective customers. The flexibility with the Email Builder in particular has enabled us to increase our brand identity and saved us a huge amount of time we would previously spend trying to edit the design and manually resize images. Overall Maxemail has enabled us to work much more efficiently as a team. Cons The ability to visualise our more complex user journeys would be an excellent improvement. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CE Caroline E. Chief Marketing Officer Leisure, Travel & Tourism ### "The promises given were delivered and then some!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 21, 2017 A professional, easy-to-use template which I feel confident using. I also feel confident that I can always contact the Maxemail team if I need help and they will be there for me! Pros Easy to use, easy to adapt. Perfect partner for a small company with virtually no time/budget to spend on e-marketing! The Maxemail staff were ALL really service minded and able to 'translate' my wishes into a professional looking template. The fact that you answer the phone within a few rings is an absolute bonus. There were no nasty extra cost surprises: The price I was first quoted (which was extremely competitive) ended up being the price I paid - THAT doens't happen very often!!! Cons I have not found anything that disappoints so far. For once I actually feel confident designing my enewsletters! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JW Joe W. ### "Maxemail - excellent, progressive platform" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 28, 2017 Maxemail is a great platform that has been consistently evolving throughout our use of it. Customer support from the Emailcenter team is top class and the email builder capabilities within the tool are as good as any I've personally used. The ability to use advanced functionality means that you can execute campaigns in the way you desire. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LL Louise L. Email Marketing Manager Retail ### "Great platform and amazing support " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 March 17, 2017 I have been using Maxemail now for about 5 years. The interface has changed over the years and I like that it is continuously being updated and improved with the user in mind. I am used to it so I find it easy to use, although some parts did take some getting used to (like any software!) It is a highly powerful tool and has enabled us to create some complex email campaigns that were not possible with other email platforms. The representatives who we deal with on a weekly basis are a pleasure to work with, very knowledgeable and always very helpful. We always receive a fast response to support tickets too and any we value the fact that any feedback is listened to. Thank you! Pros Easy to use on day to day campaigns, good reporting tools, fantastic support from the team Cons Can be a bit complex setting up email workflows and automated campaigns Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CF Claire F. ### "Great system and support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 March 1, 2017 I have been working with the support staff at Maxemail for the past six months and have found her help and support fantastic. She is always at the other end of the phone and more than happy to help. Thanks. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/141129/Maxemail/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.