# ContractWorks Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about ContractWorks Software - reviews, pricing plans, popular comparisons to other Contract Management products and more.

Source: https://www.capterra.com/p/141131/ContractWorks

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# 

 ContractWorks Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

ContractWorks

## What is ContractWorks?

ContractWorks is a cloud-based contract management platform that helps businesses streamline the contract lifecycle on a unified interface. It serves as a centralized repository, allowing users to store and organize contracts securely with SOC 2 Type 2 compliance. The AI-powered search capabilities enable quick location of contract clauses or key terms, enhancing visibility and reducing risk. ContractWorks provides automated alerts to ensure important contract dates are never missed. Additionally, its electronic signature functionality allows contracts to be signed from anywhere, and collaborative editing features enable teams to redline documents in a shared environment.

## What is ContractWorks used for?

[Contract Management](https://www.capterra.com/contract-management-software/)

Top alternative

Featured

Overall rating

Based on 100 user reviews

Reviews sentiment

Positive

99%

Neutral

1%

Negative

0%

Contact vendor  
for pricing

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### ContractWorks

4.7 (100)

VS.

[4.7 (9,308)](https://www.capterra.com/p/121506/Docusign/reviews/)

Starting Price

Contact vendor

Starting Price

$15

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.9 (99)

Ease Of Use

4.7 (9,300)

Value For Money

4.8 (75)

Value For Money

4.5 (5,765)

Customer Service

4.9 (88)

Customer Service

4.5 (5,458)

## ContractWorks alternatives

Highest Rated

[4.9 (4,271)](https://www.capterra.com/p/205015/Deel/reviews/)

Starting price

$5.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.7 (4,187)](https://www.capterra.com/p/251329/Adobe-Acrobat-DC/reviews/)

Starting price

$19.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.5 (126)](https://www.capterra.com/p/119589/DocusignCLM/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

91%

of reviewers

rated it above 4 stars

[4.8 (179)](https://www.capterra.com/p/153712/ContractSafe/reviews/)

Starting price

$450.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/141131/ContractWorks/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Document Management

4.7 (30)

93.33% of 30 reviewers that rated this feature as important or highly important

Store, manage, and track all electronic documents in a centralized location

Document Storage

4.8 (25)

92.00% of 25 reviewers that rated this feature as important or highly important

Store and organize documents in a centralized system

Access Controls/Permissions

4.7 (22)

100.00% of 22 reviewers that rated this feature as important or highly important

Define levels of authorization for access to specific files or systems

Alerts/Notifications

4.7 (21)

90.48% of 21 reviewers that rated this feature as important or highly important

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Customizable Templates

4.5 (16)

100.00% of 16 reviewers that rated this feature as important or highly important

Pre-designed layouts that can be customized to match preferences and requirements

Full Text Search

4.6 (16)

87.50% of 16 reviewers that rated this feature as important or highly important

Search for specific words or phrases within a document or database

ContractWorks 39 features

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Highlight content and/or make notations about parts of content

Application programming interface that allows for integration with other systems/databases

Manage the process of evaluating documents or requests submitted for approval

A record of all activities within the system, including user access, changes made, etc.

Track the current status and completion of activities, tasks, goals or deliverables via progress indicators

Track and report regulatory data to either internal management or external stakeholders

Configure existing workflows to meet your organization's needs

Manage, organize, and store contact information

Create, edit, and revise contracts/written agreements

Dialogue between two or more parties to resolve points of difference and agree on a set of legally binding terms

Customize data fields to support various needs and use cases

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Automatically retrieve and pull information from documents, websites, images, data sets, and other sources

Import and export data to and from software applications

Electronic signing method that validates the authenticity and integrity of a digital document

Store, manage, and track all electronic documents in a centralized location

Review and analyze existing information across documents

Store and organize documents in a centralized system

Assemble applications and processes by dragging over and arranging pre-built components

Digitally sign online documents

Search for specific words or phrases within a document or database

Use AI to generate content in the form of text, images, videos, etc.

Contracts specific to government agencies or organizations who deal with government agencies

Pre-defined templates within a library for common cases such as contracts, websites, emails, and more

Timed notification for any upcoming task, deadline, appointment, or activity

Manage and track the renewal process for various services, subscriptions, contracts, or licenses

View and track pertinent metrics to find patterns and gain insights from data

An agreement that's only valid if signed by all involved parties, sealed, and delivered

Create, manage and track all task activities and progression

Allow multiple team members to edit and work on the same document

Set up connections to third-party platforms to improve business processes

Track revisions and updates made to files and navigate between different versions

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.5 (81)

4.5

Based on 81 reviews

## Pricing

Value for money

4.8 (75)

### Starting price

Contact vendor  
for pricing

Free trial  
available

[View all Pricing Plans](https://www.capterra.com/p/141131/ContractWorks/pricing/)

Value for money

4.8 (75)

4.8

Based on 75 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.9 (88)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.9 (88)

4.9

Based on 88 reviews

## User reviews

Overall rating

4.7

Based on 100 reviews

Filter by rating

5(73)

4(26)

3(1)

2(0)

1(0)

Mentioned topic

Sorted by most recent

VN

Victor N.

Head of Engineering

Information Technology and Services

### "The best part about it is that all your documents are stored in one location"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

February 2, 2026

Because of the automated reminders that send an email, I am no longer concerned with missing the expiration date. In addition to sending me reminders of upcoming expirations, the system allows me to recall what agreements were made by vendors three years prior and avoid making guesses about what we agreed upon.

Pros

To be honest I had no idea the contracts would be stored and I could access them, because normally they are a complete disaster. I attached it to google drive and it did not blow anything up. It does not try to be something I do not want it to be.

Cons

One thing I really dislike is I can’t just drag and drop files to transfer them, it makes no sense to me why I would have to take extra steps when I am already in a rush. Another thing I do not like is I cannot perform mathematical operations between fields (ie convert currency for reporting). When I have a lot of documents to work with it takes forever to process and the site freezes whenever I try to quickly navigate through multiple items.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

HB

Hayden B.

Accountant

Construction

### "Works like a pro"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

January 18, 2026

Now I don’t have to waste half of my time searching the world for one piece of paper. It keeps the amount of work from becoming overwhelming during times when we have a large number of renewal contracts due at the same time. I am now able to inform the vendors regarding their renewal status without having to attempt to recall the details and look like an idiot.

Pros

It is surprising that I was able to connect to google drive and it didn’t crash. Although my desk is covered in old sticky notes and cold coffee, at least all of the vendor contracts are located in one place now. I am able to locate the old contracts when I am required to complete contract reviews and I no longer have to search the entire office. The calendar reminders for the renewal dates also appear in my email inbox so far I have not missed a renewal date thank goodness. It is okay for our needs since it does not have hundreds of additional confusing buttons that I will never click.

Cons

Sometimes the AI is pretty dumb and believes that a contract terminates as soon as it is signed which is ridiculous and has caused me to correct this manually. I am unable to drag and drop files to relocate them so I’m clicking like crazy. Occasionally the site freezes when I’ve opened too many browser tabs and it gives me a headache.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KS

Keith S.

Co-Founder and Chief Executive Officer

Computer Software

### "I really like how well the automation stuff manages paperwork for me"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

January 13, 2026

Right now, I’m sitting in this cold, broken air conditioning office but at least I’m able to avoid manually routing every single piece of paper. It has made compliance easier, although setting it all up was a nightmare.

Pros

E-signatures are sent directly to whoever they need to go to instead of sending me around the office looking for someone to sign in person. I also found that the urgent document notifications actually make it into my inbox and aren’t always being flagged as spam. All of my papers are stored in one place so I won’t lose track of the chaos.

Cons

It’s very slow uploading large files and most of the time I’m just watching the loading symbol spinning on my computer while I wait for something to happen. My password gets requested by the log in screen constantly and it’s extremely frustrating entering it every ten minutes. Searching for an old contract, however, is extremely painful because the search bar does little to nothing and almost never locates anything I want to find. Automation eliminates the cluttered email trail that fills my inbox and creates a headache for me.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JB

Justin B.

Software Developer

Information Technology and Services

### "Keeps the NDA mess sorted so I can finally go home."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

January 13, 2026

We were previously emailing Word Docs back and forth and lost track of versions all the time. With this program I can now see the redlines in one place which helps me avoid errors. I need to go get lunch soon, the cafeteria is going to be closed. This program prevents our sales guys from using outdated templates that are legally incorrect and prevent us from getting in trouble.

Pros

Honestly I'm happy the Salesforce integration works as expected, it does not crash when pulling the data; it's very good at handling the hundreds of NDAs we receive; it saves me time by not having to chase people for their signature on an ongoing basis (every ten minutes) - nice to know who is holding things up without sending five e-mails.

Cons

I hate searching for files; specifically the search bar, if you do not put quote marks, it will act stupid and cannot find the file. They keep changing the layout and moving buttons, I got tired of that after getting use to the old way of doing things. Training new employees is difficult because no body want's to view the Academy videos. The support team is acceptable however they sometime just lead you in circles until they fix the issue.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RG

Rishi G.

Software Engineer

Information Technology and Services

### "Sending contracts out is a good thing"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

December 30, 2025

Hunting down wet signatures and having to mail paper envelopes is now gone and this has been a godsend for my desk space. Eliminating the errors that occurred when clients would create their own contracts is great. I also no longer have to send multiple follow up emails to approvers due to the notifications. All of the documents are stored in one place therefore I am less likely to go crazy searching for documents.

Pros

The electronic signing has been working well as clients have been signing timely which is an enormous help because I never liked sending reminders to clients. I thought the mobile app would be crashing during a visit to the doctor's office last week but that did not occur. All the document versions are being kept straight therefore I do not have to dig through several different email threads to locate the correct pdf.

Cons

The loading of documents takes forever, especially if the document is large. Creating the workflows was extremely difficult and took far too much time. I still am unsure about how the workflow logic works. When I uploaded a word document the spaces between the words got all messed up and the signature lines do not line up with the text that is entered into the document and the contract looked like a disaster to the client.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

FP

Francisco P.

Contract Manager

Information Technology and Services

### "Instant search and proven time savings"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

December 8, 2025

It provides me with a secure repository and automatic alerts that prevent the risk of financial losses, resulting in significant time saving.

Pros

The main benefit is the time saved thanks to smart tagging and its powerful search capabilities. Furthermore, its ability to set automatic alerts is invaluable

Cons

My only complaint is that it offers very limited customization in workflow management. It´s functional, but not highly flexible.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SN

Shawn N.

Chief Executive Officer

Marketing and Advertising

### "I am able to sign documents and it did not shut down today"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

December 3, 2025

It allows us to create templates, which will help keep the sales people from messing up the standard contract terms.

Pros

With my mouse clicker sticking today, the fact that I do not need to click on something 1000 times to upload an item is great. It is really a combination of Google Docs and electronic signature services, I was somewhat shocked that there wasn’t a hidden cap on the number of signatures available through the unlimited signatures service.

Cons

It can some times really make a mess of the formatting when posted. There is no native system spellchecker.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JV

Jeremy V.

Legal Assistant

Computer Software

### "Saving time with this tool is the best."

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

December 2, 2025

My experience is excellent because it works well thanks to its functional search function and is efficient reliable, and does the job we expected.

Pros

I liked its efficiency and its ability to search for words within documents. I also like the renewal alert and the access and permissions controls.

Cons

I dont like the data processing, it doesn't seem flexible and need some improvements. Thats the only negative thing for me.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

GS

Gurjeev Singh A.

Business Analyst

Computer Software

### "Keeps everything organized."

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

November 16, 2025

When you use ContractWorks, all of that is in one place and you no longer have to sift through your file shares finding the right version, no longer wonder if this has been signed or deals are being honored. It makes my team more in sync and reduces the time we have to spend on audits.

Pros

It does make my day to day contracting work easier, and I store agreements there, set reminders etc. It keeps all of the havoc back so I don’t waste time searching every hour to find any document. Also searching and tagging is easy so I don't have to be afraid of where my documents are.

Cons

I had a bit of trouble with the set up at first but after some trial and error it went smoothly. But I want the reporting to be more flexible, in some cases I need to filter data manually and the interface has to improve for bulk edit.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JE

James E.

Contract Manager

Information Technology and Services

### "The fastest and most user-friendly CLM repository on the market"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

November 12, 2025

It has been an ideal, powerful and highly effective tool for repository management and risk mitigation. IT has transformed our database, offering significant advantages and proving to be a worthwhile investmnet.

Pros

I liked its AI-powered search engine and intuitive interface. This feature is unique, unlike other CLMs that seem to require a full IT team for implementation. I also like its proactive renewal alert system.

Cons

I believe there are many limitations in the creation module and in its capacity for the pre-execution phase.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/141131/ContractWorks/reviews/)

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Popular comparisons

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Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

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