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Contractworks is a solution that streamlines contract management across all industries. We serve small-to-medium sized companies as well as function as a departmental solution in large organizations.

Product Details

ContractWorks makes executing, storing, and tracking corporate agreements easier. With quick implementation, an easy-to-use interface, and low, transparent pricing starting at $600/month for unlimited users, ContractWorks makes contract management software accessible to businesses and teams of all sizes. In addition to the features you need to manage your agreements, you'll get a team of dedicated support professionals to help your business get the most out of your contract portfolio.

Contact Details

ContractWorks

http://www.contractworks.com/

Founded in 2012

Located in United States

Contract repository
Contract repository
Contract repository
 Filling in Tags
Electronic signature
New Permission

Starting Price

  • $600.00/month
  • Includes unlimited users, esignature, 24/7 support, & implementation.

Free Trial

Platform

  • Installed - Mac
  • Cloud, SaaS, Web
  • Installed - Windows
  • Mobile - iOS Native
  • Mobile - Android Native

Training

  • In Person
  • Live Online
  • Webinars
  • Documentation

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online

ContractWorks Features

Buy Side (Suppliers)
Completion Tracking
Compliance Tracking
Contract Lifecycle Management
Electronic Signature
Full Text Search
Government Contracts
Pre-built Templates
Sell Side (Customers)
Specialty Contracts
Version Control
Workflow Management

ContractWorks Reviews

Overall
5/5
Ease of Use
5/5
Customer Service
5/5

Showing Most Helpful

Showing 42 of 42 reviews

Showing Most Helpful

Showing 42 of 42 reviews

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Rating
Company Size
Reviewer's Role
Length of Use
Frequency of Use
Caitlin M.
Associate In-House Counsel
Medical Practice, 501-1000 employees
Used the software for: 6-12 months
Overall Rating
5/5
Ease of Use
4/5
Customer Service
5/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
August 5, 2019

“ContractWorks Keeps Us Organized”

OverallExcellent. Customer support is prompt, and we often find that our questions are answered with new functionality.
ProsContractWorks is an excellent, affordable choice for businesses looking for a way to manage their internal contract archive and move toward electronic signature in an organized way. We looked at many products and ultimately chose CW for its ease of use and unlimited storage capability. We are still transitioning our contracts database over to CW entirely, but we now use it as a start-to-finish solution for certain recurring agreements we use. This has resulted in a significant time savings for those of us who deal with those agreements and eliminated the need to wait for counter-signatures returned by US mail. Searching for decade-old agreements is much more robust through CW than it was using our old system, and we find that reports help ensure that we can deal with contracts well within notice periods.
ConsThe review and signature process has evolved and improved even in the time we have used the software, but it is missing a couple of things that would make it even better. If, for instance, a reviewer finds that an agreement has a minor misspelling and rejects it, it would be nice to be able to substitute a revised document for the old one without having to restart the review process. This isn't a good solution for those who need to gather information from contractors, necessarily--an electronic form is much more robust for that kind of thing, although the signature and review process has some limited ability to collect information from a signatory.
Reviewer Source 
Source: Capterra
August 5, 2019
Lynn T.
Contracts Manager
Financial Services, 1001-5000 employees
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
September 16, 2019

“#1 Contract Management System available”

OverallEasy to use; ability to tag for alerts; staff is friendly, helpful and quick to respond; they are always updating and adding new/better features; the price is right
ProsEase of use and the ability to tag for alerts (renewal and terminations of contracts).
ConsI would like it to be easier to move/download docs out of ContractWorks. You can drag contracts into the system but you have to click a box to download, etc.
Reviewer Source 
Source: Capterra
September 16, 2019
Richa R.
Manager, Business Analysis
Financial Services, 51-200 employees
Used the software for: 1-2 years
Overall Rating
4/5
Ease of Use
5/5
Customer Service
3/5
Features
5/5
Value for Money
4/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: Capterra
July 25, 2019

“Contract Works ”

OverallOur Contract Management process is more efficient. It's easy to search for contracts, get notification when contracts are closer to renewal and/or expiry date.
ProsWe implemented Contract Works in 2018. What I liked most about the product and company is - ease of use, shorter implementation cycle and great sales team with focus on our needs, they were very honest on their recommendations and did not push additional add-ons to us, even though at one point we were thinking of buying electronic signature add-on however after discussing our use case they had recommended that it's probably not best suitable for us needs. Our account manager was very good with his follow up. They had offered to train on one on one basis with no extra cost, that was very helpful for us, although we are a company of <150 people we needed that kind of training for our users. The team works I wish the document signature add-on feature was more envelop based as oppose to user signature based.
ConsDigital signature feature was not out-of-the-box and was being sold as an add-on.
Reviewer Source 
Source: Capterra
July 25, 2019
Nicholas C.
General Counsel
Automotive, 10,001+ employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
4/5
Customer Service
5/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
July 25, 2019

“Simple and useful”

OverallContractWorks allows me to share our signed agreements with the entire organization or with a select group. I don't have to pull a contract, but can give access to individuals based on their role in the company.
ProsI find the electronic signature system easy to use. There are improvements that could be made, but it gets the job done. Unlimited document storage is huge. I don't store working documents in ContractWorks, but having that ability along with storing signed documents (and tagging them) is very helpful.
ConsAn address book for "reviewers" should be implemented. I send signed documents to the same group of people multiple times a day, so an auto-populating email address would be very helpful. There is auto-populate for signatories, but not for reviewers, who are included as a Cc for distribution after signatures.
Reviewer Source 
Source: Capterra
July 25, 2019
April R.
Materials Management Contract Administrator
Hospital & Health Care, 1001-5000 employees
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
July 25, 2019

“Contract Works Review”

OverallDocuments are being routed much more efficicently now. I can see where the document is in the approval process and actually have an answer for someone if asked. As opposed to previously, I couldn't tell whose desk the contract file was on.
ProsI love the electronic signature feature. So much that my department puts everything in for electronic signature such as invoices, proposals, estimates, etc. I was asked to spear-head getting people used to receiving documents electronically and it has been well received.
ConsNothing so far! It seems to have no negative features
Reviewer Source 
Source: Capterra
July 25, 2019
Heather D.
Corporate Legal Affairs Associate Manager
Consumer Goods, 501-1000 employees
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
4/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
August 5, 2019

“Does what it says”

OverallWe didn't have an easily searchable repository with reporting and tracking capabilities. That has completely changed. It was an effort to migrate our contracts into ContractWorks (which was a function of how they were stored previously and not a reflection of ContractWorks' capabilities) but once that project was complete, we could see ContractWorks' full potential.
ProsContractWorks functions wonderfully as a contract repository. We're able to easily get e-signatures, track and tag our contracts and run reports as needed. There are also new features rolled out regularly that have been added value. We have had zero complaints. We offer our new users training on ContractWorks but most have been able to navigate it themselves with little to no training.
ConsWould love if it was also a contract management solution but it functions well as a repository.
Reviewer Source 
Source: Capterra
August 5, 2019
Kari H.
Attorney
Retail, 1001-5000 employees
Used the software for: 6-12 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
June 18, 2019

“Great affordable contract management solution”

ProsThe ease of uploading and organizing files and the inclusion of secure electronic signatures.
ConsI wish there was a bit more functionality with interacting with document once uploaded (i.e. rotate and delete pages).
Reviewer Source 
Source: Capterra
June 18, 2019
Stacey B.
Sr. Director of Finance
Hospital & Health Care, 51-200 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
4/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
July 30, 2019

“ContractWorks Review”

ProsIt is an affordable software that is easy to access and store documents. We love that it is simple and fulfills our overall goal of storing documents in a meaningful and organized way.
ConsIt fits our needs well. Creating new reports out of the software happens from time to time and there is a bit of a learning curve on my part when that happens.
Reviewer Source 
Source: Capterra
July 30, 2019
Renee L.
Patient Navigator
Non-Profit Organization Management, 201-500 employees
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
June 12, 2019

“Contract Works Daily User”

OverallWe have been using Contract Works for a year now and I LOVE IT ...It has great reporting features as well as a support team that will train you one on one if you need it.
ProsThis product is very easy to use. The support team at Contract Works are helpful and available when I have had questions.
ConsReally I have nothing negative to say about this software .
Reviewer Source 
Source: Capterra
June 12, 2019
Verified Reviewer
Accounting, 5001-10,000 employees
Used the software for: 6-12 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
4/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
August 14, 2018

“Efficient, effective, and well worth the money”

OverallOur business includes several functions that require contracts, in bulk, to be read, understood, and implemented. ContractWorks has allowed us to utilize their features and become extremely efficient with the storage and facilitation of these critical documents.
ProsContractWorks allows users to efficiently upload and maintain a substantial amount of contracts at one time. The software spits out the contract in a readable/editable PDF form and has allowed out company to save an incredibly amount of time when it comes to contract storage.
ConsNot really a con, but if it had the access to integrate other readers and/or allow other software to utilize some of the features, it would enhance the product.
Reviewer Source 
Source: Capterra
August 14, 2018
Verified Reviewer
Medical Devices, 501-1000 employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
5/5
Customer Service
5/5
Features
4/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: Capterra
August 1, 2019

“ContractWorks”

OverallExperience is great with the parameters the software has currently.
ProsThe software is easy to use, easy to upload, tag documents (automatically now) and run reports.
ConsIt operates only as a storage of signed contracts and documents. It doesn't have the capability of more sophisticated contract management platforms.
Reviewer Source 
Source: Capterra
August 1, 2019
Cheryl D.
Director of Finance
Mental Health Care, 501-1000 employees
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
July 26, 2019

“ContractWorks review”

OverallContractWorks contacts have been very helpful and user friendly during the time we've been using the software.
ProsI really like the ease of uploading an agreement or document and circulating for electronic signature. I am also partial to the tag feature that we're able to set-up allowing notices to be emailed regularly for staff required to file reports for certain agreement requirements.
ConsThe software does not turn off the automatic recurring email notices when an agreement expiration date is reached. They continue to be emailed and we have to remember to manually delete the notifications for each agreement.
Reviewer Source 
Source: Capterra
July 26, 2019
Michele L.
Head of Finance
Gambling & Casinos, 51-200 employees
Used the software for: 6-12 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
September 12, 2019

“Review of Contract Works as a product”

OverallExcellent.
ProsIt is extremely easy to upload contracts and to tag. It helps to keep all contracts in one central location. I like the fact that folders can be set up with restricted viewers for confidentiality. Overall great product and extremely necessary.
ConsThis is not applicable for me. There is no "like least" that I can report on.
Reviewer Source 
Source: Capterra
September 12, 2019
Steven W.
Contract Review Manager
Electrical/Electronic Manufacturing, 1001-5000 employees
Used the software for: 6-12 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
June 20, 2019

“Great Product”

OverallCloses the sign off loop for us. We can now efficiently track where a contract is and who is pending signature. Great feature as it helps us close the loop on the many contracts we have going at once
ProsSecure storage for documents and increases visibility/tracking of a contract through the signature process
Conswould like to have more flexibility in file movement in the environment. also would like to drag an attachment from an email directly into the environment
Reviewer Source 
Source: Capterra
June 20, 2019
Vijay D.
Recruiter
Information Technology and Services, 51-200 employees
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: SoftwareAdvice
March 21, 2018

“Maintain all vendor contracts in a safe place”

ProsIt is effective, serviceable, and extremely user friendly. very easy to implement. You can maintain all contracts vs agreements in a safe place.
Conswhile the advanced functionality to explore is a challenge initially but changes with practice and they have good support.
Reviewer Source 
Source: SoftwareAdvice
March 21, 2018
Nadia B.
Unspecified
Used the software for: 6-12 months
Overall Rating
5/5
Ease of Use
5/5
Source: GetApp
February 20, 2016

“It's a no brainer. You'll pay peanuts for a premium product and you won't look back. ”

OverallIf you're looking for a sophisticated, cost-effective solution to manage your documents, this is it. ContractWorks is a an easy, secure, intuitive product, and it will do wonders for your internal processes. The most compelling part of the platform is being able to generate reports that indicate which contracts/docs are due to expire within a specific time (eg 90 days), along with the ability to pre-set email reminders prior to a document's expiration. This is insanely helpful in capturing these time sensitive elements before they slip through the cracks. If you're familiar with SecureDocs, ContractWorks is the little gem that is a natural extension to their SecureDocs product and it fulfills the exact need we initially sought them out for. By continuously refining the product, actively listening to customer feedback, and providing an incredible support team at your disposal 24/7, the ContractWorks team have created a beautiful, premium product at a budget price. It really is a no-brainer. You'll pay peanuts for a premium product and you won't look back.
Source: GetApp
February 20, 2016
Lisa V.
Consultant
Legal Services, Self-employed
Used the software for: Less than 6 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Source: Capterra
December 26, 2016

“Fantastic Product!”

OverallI am a consultant who was hired to find and organize over 300 contracts for a small firm. Luckily they chose ContractWorks as their tool! In less than 4 weeks, I was able to create the data entry fields, upload the files, tag, change the tags, set notifications, change dates, rename fields, reorganize the file structure, and create reports, all without help from IT! The software is a dream to work with and when I had a question, I got the answer within hours. Thanks for such a great tool for those of us with limited SQL knowledge but a great need to organize documents.
ProsLoved being able to make changes easily, and maintain data already entered.
ConsInability to network with other software (i.e. Salesforce or any ERP).
Recommendations to other buyersFor a quick solution to any sized organizational needs to manage legal documents with multiple users, ContractWorks is the answer!
Source: Capterra
December 26, 2016
Molly W.
Consumer Electronics, Unspecified
Used the software for: Unspecified
Overall Rating
5/5
Source: GetApp
April 14, 2015

“Big Fan of ContractWorks!”

OverallContractWorks is making a material impact on our company's operations. Even though we're only beginning to scratch the surface of its functionality, ContractWorks is already proving to be a valuable tool for streamlining knowledge workflows and increasing cross-team efficiencies. ContractWorks' robust document management layer allows us maximum flexibility in the construction and operation of our database while its intuitive and easy-to-navigate interface has made it simple (and fun!) to implement the system across our organization. On top of all that, their customer service can't be beat!
ProsIntuitive and easy to use; amazing customer service; tagging feature allows for quick and efficient searches.
ConsAt times there seem to be a few extra steps required to save documents from a search result. Have brought this to the attention of their support team and feel comfortable that they are working on improving this.
Source: GetApp
April 14, 2015
Diane P.
Corporate Paralegal
Unspecified
Used the software for: Unspecified
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Source: Capterra
January 13, 2016

“Customer Service At Its Best!”

OverallAside from the fact that the software tool is incredibly user friendly and easy to learn the customer service experience with ContractWorks is top-notch! They will spend as much time with you as you need to get trained so you can get comfortable with the software. You can also contact them anytime and get a question answered quickly with a comprehensive response. We are a relatively new user and still working on uploading agreements to the tool, and along the way they have added additional functionality which has been incredibly useful. They are willing to listen to suggestions for additional functionality and have already implemented one of my suggestions! They care about their business on a personal level and are continually working on improving their product to reflect the customers needs.
Source: Capterra
January 13, 2016
Francesco S.
Analyst Manager
Restaurants, 1001-5000 employees
Used the software for: 6-12 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
4/5
Value for Money
4/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
September 9, 2019

“Perfect product to store all your contracts”

OverallWe finally have all our contracts in one place, easy to use and whenever a contract has to be renewed it send us an email to remind us.
ProsVery easy to use, very easy to customize...and the email alarm set up is fantastic
ConsMaybe the signature process can be a little bit confusing
Reviewer Source 
Source: Capterra
September 9, 2019
Christine W.
Contract Administrator
Retail, 201-500 employees
Used the software for: 6-12 months
Overall Rating
4/5
Ease of Use
4/5
Customer Service
4/5
Features
4/5
Value for Money
4/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: Capterra
June 12, 2019

“Great Software”

OverallIt is helping us manage our contracts and files very well.
ProsIt is very easy to use and it was easy to learn about.
ConsIt was not prepared for the large volume of files that we have so it was very slow but it is starting to become faster.
Reviewer Source 
Source: Capterra
June 12, 2019
Anna C.
Compliance Manager
Unspecified
Used the software for: Unspecified
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Source: Capterra
January 27, 2016

“Excellent, easy to use software!”

OverallWe love ContractWorks! We've been using it to manage a large number of licenses, each with different start dates, expiry dates and renewal fees. I love being able to create a template tag set so I can easily enter all the relevant data for each document - and reports so we can easily see which licenses are expiring next. The ability to get an email (to multiple people, whether or not in the dataroom) a set number of days before an expiry date is such a huge benefit to keep track of everything. Customer service is the best - always so quick to reply and so helpful. Highly recommend ContractWorks!
Source: Capterra
January 27, 2016
Molly W.
Legal Counsel
Unspecified
Used the software for: Unspecified
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Source: Capterra
April 14, 2015

“Big Fan of ContractWorks!”

OverallContractWorks is making a material impact on our company's operations. Even though we're only beginning to scratch the surface of its functionality, ContractWorks is already proving to be a valuable tool for streamlining knowledge workflows and increasing cross-team efficiencies. ContractWorks' robust document management layer allows us maximum flexibility in the construction and operation of our database while its intuitive and easy-to-navigate interface has made it simple (and fun!) to implement the system across our organization. On top of all that, their customer service can't be beat!
Source: Capterra
April 14, 2015
Maren E.
Operating Partner and CFO
Unspecified
Used the software for: Unspecified
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Source: Capterra
August 16, 2015

“Great tool, easy and intuitive, saves us a lot of time”

OverallI simply love it! it fits exactly our needs and what we have been looking for for a long time! The setup and use is very intuitive and the team is just great in responding and further developing the features. We are handling so many different contracts in our company and since using contractWorks it is so easy to keep track of contract details, deadlines, history. It saves us a lot of time that we previously spent ineffectively by searching through documents or static excel lists. I can 120% recommend it.
Source: Capterra
August 16, 2015
Deborah H.
Contracts Manager
Unspecified
Used the software for: Unspecified
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Source: Capterra
April 2, 2015

“Growing with ContractWorks!”

OverallI work for a company that is growing rapidly, and we needed a documents management system that can accommodate our needs and our growth. We have attempted to put a contracts management system, with storage and intelligent search and tickler capability, into place. We were unhappy with our previous choice, which was glitchy, slow and over-complicated. ContractWorks is a robust system that is easy to use, and provides the security we need as well. Sales, engineering, training and support are really good. I recommend them
Source: Capterra
April 2, 2015
Brenda M.
Executive Legal Assistant
Unspecified
Used the software for: Unspecified
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Source: Capterra
January 13, 2016

“ContractWorks is quick to learn, easy to use, and very functional!”

OverallUploading by folder makes migration quick and easy. I received hands on training until I got the hang of the system. I was up and running in about half an hour. The system gives us all the flexibility we need for our contract management. The Customer Service team is very responsive, knowledgeable, and helpful. The price couldn't be beat for what we needed. I couldn't ask for a better platform.
Source: Capterra
January 13, 2016
Devin P.
Purchasing Specialist
Internet, 201-500 employees
Used the software for: I used a free trial
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Value for Money
5/5
Source: GetApp
December 17, 2015

“Perfect tool for the job”

OverallContractWorks is extremely user-friendly and impressively affordable. Rolling it out to the company has been a breeze due to its simplicity. Everything is organized exactly as it should be; it all just makes sense.
ProsAffordable, user-friendly, well organized, fast.
ConsHonestly doesn't have any off the top of my head. Would like to see some 3rd party integrations.
Source: GetApp
December 17, 2015
Josh K.
Unspecified
Used the software for: Unspecified
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
4/5
Value for Money
4/5
Source: Capterra
February 10, 2017

“Great for Managing Vendor Contracts”

OverallMost contract management systems have too many features; they're designed for a full bore contracting process. I was looking for something simpler, to manage my company's portfolio of vendor contracts. ContractWorks is simple and intuitive to use, and provides me what I need (database, controlled access, reminders) without a bunch of extra bells and whistles.
Source: Capterra
February 10, 2017
Vinet S.
President
Unspecified
Used the software for: Unspecified
Overall Rating
4/5
Ease of Use
5/5
Customer Service
5/5
Source: Capterra
July 21, 2015

“Useful software”

OverallContractworks/Securedocs is an excellent portal for small companies who have historically managed documents and their associated data through lists and spreadsheets. generating reports is easy and automatic deadline tracking is helpful. having all the documents accessable through a single database assures visibility and to make sure nothing falls through the cracks.
Source: Capterra
July 21, 2015
Celina C.
Senior Corporate Counsel
Unspecified
Used the software for: Unspecified
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Source: Capterra
January 14, 2016

“ContactWorks is a cost effective valuable tool for contract management.”

OverallContractWorks functions effortlessly as our primary contract management software. It is effective, serviceable, and extremely user friendly. Their customer service is exceptionally responsive, and supportive, to any and all questions or concerns. It is truly a secure, and cost-effective solution for storing all of your contracts/documents.
Source: Capterra
January 14, 2016
Jennifer M.
Administrative Assistant to CFO
Unspecified
Used the software for: Unspecified
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Source: Capterra
June 11, 2015

“My experience with ContractWorks has been amazing. It's efficient and straight forward to use. ”

OverallPros: It is a really reliable software product to use. It is also very fast and easy to use. It's awesome that the customer service is excellent and always very helpful Cons: It would be great if the search bar would list the most recent documents first and the older documents near the bottom, instead of all over the place.
Source: Capterra
June 11, 2015
Colin M.
Contracts Paralegal
Unspecified
Used the software for: Unspecified
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Source: Capterra
February 11, 2015

“ContractWorks Works”

OverallContractWorks has been so beneficial to our company. The benefits I have experienced from using this system are the 1. Ease of use, 2. Drop and drag features, 3. Simplicity of tagging documents and 4. Security features. I would recommend this to any business big or small that has a need for a Contract Management System.
Source: Capterra
February 11, 2015
Martina M.
Unspecified
Used the software for: Unspecified
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Source: Capterra
August 17, 2015

“Excellent Product - ContractWorks Rocks”

OverallWe have set up our Legal Database in contract works, and everybody loves it. It is very easy to use and find the way around, with a lot of very useful features. You can tag documents, set alarms and create individual reports. ... and the support is also very helpful! Great Product
Source: Capterra
August 17, 2015
Patrick M.
Sales & Marketing Specialist
Unspecified
Used the software for: Unspecified
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Source: Capterra
July 29, 2015

“Simple Solution to complex problem. Easy to use”

OverallOrganizing and keeping track of all our business contracts was a daunting task in which we were relying on everything from calendar reminders to sticky notes, and sometimes just hoping the other party was keeping track somehow. Contractworks provided an extremely simple and easy to use solution to these issues.
Source: Capterra
July 29, 2015
Sarah B.
Jr. Paralegal
Unspecified
Used the software for: Unspecified
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Source: Capterra
July 24, 2015

“ContractWorks is Winning”

OverallContractWorks is great because it allows visibility and access to otherwise out of sight and out of mind documents and associated terms. The ease of use is a breath of fresh air, as well as the commitment from the ContractWorks team to hear customer feedback and use it for ongoing functional improvement.
Source: Capterra
July 24, 2015
Nicholas P.
Unspecified
Used the software for: Unspecified
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Source: Capterra
January 5, 2017

“ContractWorks - Hopedale”

OverallWe utilize the software to maintain contracts in one accessible location and set reminders for contractual terms. This software has been easy for staff to get comfortable with and allows access from anywhere with an internet connection.
Source: Capterra
January 5, 2017
Meg F.
Paralegal
Apparel & Fashion, Unspecified
Used the software for: Less than 6 months
Overall Rating
4.5/5
Ease of Use
4.5/5
Customer Service
5/5
Features
4/5
Likelihood to Recommend
10/10
Source: SoftwareAdvice
September 24, 2015

“Easy To Use Contract Management”

ProsContractWorks is easy to learn and to use. We've been able to train others on how to use it in 30 minutes or less. The team at ContractWorks is very helpful and great to work with.
ConsI think that the advanced search function is a little complicated
Recommendations to other buyersMake sure that the software is easy to use and intuitive. User adoption is always difficult so having an easy to use product is key.
Source: SoftwareAdvice
September 24, 2015
Alicia P.
Unspecified
Used the software for: Unspecified
Overall Rating
4/5
Ease of Use
5/5
Customer Service
5/5
Features
4/5
Value for Money
4/5
Source: Capterra
February 17, 2017

“good product”

OverallSimple and easy to implement and use. Can accommodate all variety of contracts and has easy user and admin. controls. Very flexible reporting as well.
Source: Capterra
February 17, 2017
Megan P.
Executive Assistant
Unspecified
Used the software for: Unspecified
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Source: Capterra
February 9, 2016

“Great customer support!”

OverallContractWorks brings simplicity to the sometimes daunting task of file organization and management. The product is intuitive, and customer support has been an excellent resource.
Source: Capterra
February 9, 2016
BETSY H.
Unspecified
Used the software for: Unspecified
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Source: Capterra
January 25, 2016

“ContractWorks for our Legal Dept”

OverallWe love this program - it's easy to use and intuitive, and the customer service is excellent.
Source: Capterra
January 25, 2016
Jon T.
Assistant GC
Unspecified
Used the software for: Unspecified
Overall Rating
4/5
Ease of Use
5/5
Customer Service
5/5
Source: Capterra
January 13, 2016

“Simple to use basic contract management system”

OverallVery easy to implement, and good if you are looking for solid basic functionality.
Source: Capterra
January 13, 2016
Kent S.
General Counsel
Financial Services, 11-50 employees
Used the software for: Less than 6 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: Capterra
August 17, 2019

“Solid Value”

ProsIntuitive navigation and solid overall functionality. Very easy to implement.
ConsNo real faults here. It might not be robust enough for a huge law department but it is great for us.
Reviewer Source 
Source: Capterra
August 17, 2019