--- title: "ContractWorks Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about ContractWorks Software - reviews, pricing plans, popular comparisons to other Contract Management products and more." source_url: "https://www.capterra.com/p/141131/ContractWorks/" page_type: "product" language: "en" --- # ContractWorks Software Review 2026: Features, Integrations, Pros & Cons Last updated on July 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) ContractWorks ## What is ContractWorks? ContractWorks is a cloud-based contract management platform that helps businesses streamline the contract lifecycle on a unified interface. It serves as a centralized repository, allowing users to store and organize contracts securely with SOC 2 Type 2 compliance. The AI-powered search capabilities enable quick location of contract clauses or key terms, enhancing visibility and reducing risk. ContractWorks provides automated alerts to ensure important contract dates are never missed. Additionally, its electronic signature functionality allows contracts to be signed from anywhere, and collaborative editing features enable teams to redline documents in a shared environment. ## What is ContractWorks used for? [Contract Management](https://www.capterra.com/contract-management-software/) Top alternative Featured Overall rating Based on 100 user reviews Reviews sentiment Positive 99% Neutral 1% Negative 0% Contact vendor for pricing Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for ContractWorks?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.onit.com&name=ContractWorks) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### ContractWorks 4.7 (100) VS. [4.7 (683)](https://www.capterra.com/p/162588/HoneyBook/reviews/) Starting Price Contact vendor Starting Price $36 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.9 (99) Ease Of Use 4.6 (9,402) Value For Money 4.8 (75) Value For Money 4.6 (5,861) Customer Service 4.9 (88) Customer Service 4.7 (5,549) ## ContractWorks alternatives [Docusign](https://www.capterra.com/p/121506/Docusign/) [4.7 (9,410)](https://www.capterra.com/p/121506/Docusign/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/121506/Docusign/) Highest Rated [Deel](https://www.capterra.com/p/205015/Deel/) [4.9 (4,299)](https://www.capterra.com/p/205015/Deel/reviews/) Starting price $5.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/205015/Deel/) [Adobe Acrobat](https://www.capterra.com/p/251329/Adobe-Acrobat-DC/) [4.7 (4,236)](https://www.capterra.com/p/251329/Adobe-Acrobat-DC/reviews/) Starting price $19.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/251329/Adobe-Acrobat-DC/) [ContractSafe](https://www.capterra.com/p/153712/ContractSafe/) [4.8 (185)](https://www.capterra.com/p/153712/ContractSafe/reviews/) Starting price $450.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/153712/ContractSafe/) [View all alternatives](https://www.capterra.com/p/141131/ContractWorks/alternatives/) ## FAQs about ContractWorks Overview ### What problems does ContractWorks solve? ContractWorks helps teams solve scattered contract storage, missed renewal dates, and slow document retrieval by centralizing agreements, tagging key terms, and sending automated expiration alerts. Legal, procurement, finance, and operations teams—especially those without dedicated legal staff—benefit from fast onboarding, simple administration, and quick access to support when issues arise. Answer based on 43 reviews Overview ### Which roles and teams benefit most from ContractWorks? ContractWorks is most used by legal teams, including general counsel, contract managers, paralegals, and legal assistants, who need centralized contract storage, search, and renewal tracking. Finance and executive leaders also benefit from faster document access, audit readiness, approval visibility, and stronger oversight of obligations, deadlines, and vendor agreements. Answer based on 93 reviews Overview ### What company size and industries is ContractWorks built for? ContractWorks is designed for small businesses first, with 40% of reviewers from that segment, and it is most common in information technology and services at 12%. It also serves midsize businesses at 36% and enterprises at 24%, with additional use in retail and computer software, primarily for contract management. Answer based on 100 reviews Features and Usability ### What are the key features of ContractWorks? ContractWorks includes core contract management features such as document storage, full-text search with OCR, tagging, and customizable reporting. Reviewers also focus on electronic signatures, renewal management with email alerts and reminders, and access controls/permissions. Differentiator features include AI search and dashboard visibility into contract status, approvals, and key dates. Answer based on 31 reviews Getting Started and Support ### How easy is it to onboard and train a team on ContractWorks? ContractWorks is generally quick to onboard, with live online sessions, webinars, documentation, and videos available for training. Reviewers say most end users, including nontechnical staff, learn it quickly or need little training, while admins and teams moving from paper processes or managing broader rollouts may need more guided, one-on-one help. Answer based on 11 reviews Getting Started and Support ### What customer support options does ContractWorks offer, and how do users rate the experience? ContractWorks provides email/help desk, FAQ/forum, a knowledge base, and phone support. Users often describe support as quick, helpful, and hands-on during onboarding, training, and issue resolution. Some mention wanting deeper webinar content, and a few report occasional back-and-forth before problems are fully resolved. Answer based on 27 reviews Security ### How does ContractWorks handle data security and access control? ContractWorks uses secure cloud storage, a secure central repository, and role-based or user-specific permissions to control document access. Reviewers also mention password-protected documents, credential-gated viewing, and secure electronic signatures. Some note frequent password prompts and that folder permissions can take new users time to understand. Answer based on 14 reviews Electronic signatures ### How well does ContractWorks handle electronic signatures? ContractWorks handles electronic signatures well for teams that need fast routing, status tracking, and secure contract records. Legal, sales, and operations users like the easy signing workflow, reminders, and visibility into pending approvals, though some teams mention limits around PDF handling, reviewer notes, repeat sending, or signature setup options. Answer based on 31 reviews ## Features AI summary Based on 4,418 Contract Management reviews Capterra reviewers point to these as the top priorities when choosing contract management software: - **Electronic Signature** (**58%** of reviewers rated this feature as critical) - **Digital Signature** (**56%**) - **Document Management** (**42%**) ContractWorks supports all three of the features buyers rate most highly: **Electronic Signature**, **Digital Signature**, and **Document Management**. Together, these capabilities help businesses speed up contract approvals, keep signed agreements organized, and maintain better control over contract records, allowing teams to manage the full contract process more efficiently. Electronic Signature 5.0 (10) 90.00% of 10 reviewers that rated this feature as important or highly important Digitally sign online documents Document Management 4.7 (30) 93.33% of 30 reviewers that rated this feature as important or highly important Store, manage, and track all electronic documents in a centralized location Access Controls/Permissions 4.7 (22) 100.00% of 22 reviewers that rated this feature as important or highly important Define levels of authorization for access to specific files or systems Completion Tracking 5.0 (7) 114.29% of 7 reviewers that rated this feature as important or highly important Track the current status and completion of activities, tasks, goals or deliverables via progress indicators Document Storage 4.8 (25) 92.00% of 25 reviewers that rated this feature as important or highly important Store and organize documents in a centralized system Alerts/Notifications 4.7 (21) 90.48% of 21 reviewers that rated this feature as important or highly important Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges ContractWorks 39 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - AI Copilot: A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Annotations: Highlight content and/or make notations about parts of content - API: Application programming interface that allows for integration with other systems/databases - Approval Process Control: Manage the process of evaluating documents or requests submitted for approval - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Completion Tracking: Track the current status and completion of activities, tasks, goals or deliverables via progress indicators - Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders - Configurable Workflow: Configure existing workflows to meet your organization's needs - Contact Management: Manage, organize, and store contact information - Contract Drafting: Create, edit, and revise contracts/written agreements - Contract Negotiation: Dialogue between two or more parties to resolve points of difference and agree on a set of legally binding terms - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Extraction: Automatically retrieve and pull information from documents, websites, images, data sets, and other sources - Data Import/Export: Import and export data to and from software applications - Digital Signature: Electronic signing method that validates the authenticity and integrity of a digital document - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Review: Review and analyze existing information across documents - Document Storage: Store and organize documents in a centralized system - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Electronic Signature: Digitally sign online documents - Full Text Search: Search for specific words or phrases within a document or database - Generative AI: Use AI to generate content in the form of text, images, videos, etc. - Government Contracts: Contracts specific to government agencies or organizations who deal with government agencies - Pre-built Templates: Pre-defined templates within a library for common cases such as contracts, websites, emails, and more - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Renewal Management: Manage and track the renewal process for various services, subscriptions, contracts, or licenses - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Specialty Contracts: An agreement that's only valid if signed by all involved parties, sealed, and delivered - Task Management: Create, manage and track all task activities and progression - Team Collaboration: Allow multiple team members to edit and work on the same document - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Version Control: Track revisions and updates made to files and navigate between different versions - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.5 (81) 4.5 Based on 81 reviews ## Pricing Value for money 4.8 (75) Free Trial [View pricing plan details](https://www.capterra.com/p/141131/ContractWorks/pricing/) ContractWorks Subscription-based pricing It includes: - Unlimited Users - Document Attachments - Custom Fields - Annotations - OCR - Permission-Based User Roles - Customizable Reporting and Analytics - Audit Log Value for money 4.8 (75) 4.8 Based on 75 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (88) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (88) 4.9 Based on 88 reviews ## User reviews Overall rating 4.7 Based on 100 reviews Filter by rating 5(73) 4(26) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent VN Victor N. Head of Engineering Information Technology and Services ### "The best part about it is that all your documents are stored in one location" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 February 2, 2026 Because of the automated reminders that send an email, I am no longer concerned with missing the expiration date. In addition to sending me reminders of upcoming expirations, the system allows me to recall what agreements were made by vendors three years prior and avoid making guesses about what we agreed upon. Pros To be honest I had no idea the contracts would be stored and I could access them, because normally they are a complete disaster. I attached it to google drive and it did not blow anything up. It does not try to be something I do not want it to be. Cons One thing I really dislike is I can’t just drag and drop files to transfer them, it makes no sense to me why I would have to take extra steps when I am already in a rush. Another thing I do not like is I cannot perform mathematical operations between fields (ie convert currency for reporting). When I have a lot of documents to work with it takes forever to process and the site freezes whenever I try to quickly navigate through multiple items. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. HB Hayden B. Accountant Construction ### "Works like a pro" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 January 18, 2026 Now I don’t have to waste half of my time searching the world for one piece of paper. It keeps the amount of work from becoming overwhelming during times when we have a large number of renewal contracts due at the same time. I am now able to inform the vendors regarding their renewal status without having to attempt to recall the details and look like an idiot. Pros It is surprising that I was able to connect to google drive and it didn’t crash. Although my desk is covered in old sticky notes and cold coffee, at least all of the vendor contracts are located in one place now. I am able to locate the old contracts when I am required to complete contract reviews and I no longer have to search the entire office. The calendar reminders for the renewal dates also appear in my email inbox so far I have not missed a renewal date thank goodness. It is okay for our needs since it does not have hundreds of additional confusing buttons that I will never click. Cons Sometimes the AI is pretty dumb and believes that a contract terminates as soon as it is signed which is ridiculous and has caused me to correct this manually. I am unable to drag and drop files to relocate them so I’m clicking like crazy. Occasionally the site freezes when I’ve opened too many browser tabs and it gives me a headache. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. KS Keith S. Co-Founder and Chief Executive Officer Computer Software ### "I really like how well the automation stuff manages paperwork for me" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 January 13, 2026 Right now, I’m sitting in this cold, broken air conditioning office but at least I’m able to avoid manually routing every single piece of paper. It has made compliance easier, although setting it all up was a nightmare. Pros E-signatures are sent directly to whoever they need to go to instead of sending me around the office looking for someone to sign in person. I also found that the urgent document notifications actually make it into my inbox and aren’t always being flagged as spam. All of my papers are stored in one place so I won’t lose track of the chaos. Cons It’s very slow uploading large files and most of the time I’m just watching the loading symbol spinning on my computer while I wait for something to happen. My password gets requested by the log in screen constantly and it’s extremely frustrating entering it every ten minutes. Searching for an old contract, however, is extremely painful because the search bar does little to nothing and almost never locates anything I want to find. Automation eliminates the cluttered email trail that fills my inbox and creates a headache for me. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. JB Justin B. Software Developer Information Technology and Services ### "Keeps the NDA mess sorted so I can finally go home." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 January 13, 2026 We were previously emailing Word Docs back and forth and lost track of versions all the time. With this program I can now see the redlines in one place which helps me avoid errors. I need to go get lunch soon, the cafeteria is going to be closed. This program prevents our sales guys from using outdated templates that are legally incorrect and prevent us from getting in trouble. Pros Honestly I'm happy the Salesforce integration works as expected, it does not crash when pulling the data; it's very good at handling the hundreds of NDAs we receive; it saves me time by not having to chase people for their signature on an ongoing basis (every ten minutes) - nice to know who is holding things up without sending five e-mails. Cons I hate searching for files; specifically the search bar, if you do not put quote marks, it will act stupid and cannot find the file. They keep changing the layout and moving buttons, I got tired of that after getting use to the old way of doing things. Training new employees is difficult because no body want's to view the Academy videos. The support team is acceptable however they sometime just lead you in circles until they fix the issue. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. RG Rishi G. Software Engineer Information Technology and Services ### "Sending contracts out is a good thing" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 December 30, 2025 Hunting down wet signatures and having to mail paper envelopes is now gone and this has been a godsend for my desk space. Eliminating the errors that occurred when clients would create their own contracts is great. I also no longer have to send multiple follow up emails to approvers due to the notifications. All of the documents are stored in one place therefore I am less likely to go crazy searching for documents. Pros The electronic signing has been working well as clients have been signing timely which is an enormous help because I never liked sending reminders to clients. I thought the mobile app would be crashing during a visit to the doctor's office last week but that did not occur. All the document versions are being kept straight therefore I do not have to dig through several different email threads to locate the correct pdf. Cons The loading of documents takes forever, especially if the document is large. Creating the workflows was extremely difficult and took far too much time. I still am unsure about how the workflow logic works. When I uploaded a word document the spaces between the words got all messed up and the signature lines do not line up with the text that is entered into the document and the contract looked like a disaster to the client. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. FP Francisco P. Contract Manager Information Technology and Services ### "Instant search and proven time savings" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 December 8, 2025 It provides me with a secure repository and automatic alerts that prevent the risk of financial losses, resulting in significant time saving. Pros The main benefit is the time saved thanks to smart tagging and its powerful search capabilities. Furthermore, its ability to set automatic alerts is invaluable Cons My only complaint is that it offers very limited customization in workflow management. It´s functional, but not highly flexible. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. SN Shawn N. Chief Executive Officer Marketing and Advertising ### "I am able to sign documents and it did not shut down today" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 December 3, 2025 It allows us to create templates, which will help keep the sales people from messing up the standard contract terms. Pros With my mouse clicker sticking today, the fact that I do not need to click on something 1000 times to upload an item is great. It is really a combination of Google Docs and electronic signature services, I was somewhat shocked that there wasn’t a hidden cap on the number of signatures available through the unlimited signatures service. Cons It can some times really make a mess of the formatting when posted. There is no native system spellchecker. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. JV Jeremy V. Legal Assistant Computer Software ### "Saving time with this tool is the best." 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 December 2, 2025 My experience is excellent because it works well thanks to its functional search function and is efficient reliable, and does the job we expected. Pros I liked its efficiency and its ability to search for words within documents. I also like the renewal alert and the access and permissions controls. Cons I dont like the data processing, it doesn't seem flexible and need some improvements. Thats the only negative thing for me. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. GS Gurjeev Singh A. Business Analyst Computer Software ### "Keeps everything organized." 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 November 16, 2025 When you use ContractWorks, all of that is in one place and you no longer have to sift through your file shares finding the right version, no longer wonder if this has been signed or deals are being honored. It makes my team more in sync and reduces the time we have to spend on audits. Pros It does make my day to day contracting work easier, and I store agreements there, set reminders etc. It keeps all of the havoc back so I don’t waste time searching every hour to find any document. Also searching and tagging is easy so I don't have to be afraid of where my documents are. Cons I had a bit of trouble with the set up at first but after some trial and error it went smoothly. But I want the reporting to be more flexible, in some cases I need to filter data manually and the interface has to improve for bulk edit. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. JE James E. Contract Manager Information Technology and Services ### "The fastest and most user-friendly CLM repository on the market" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 November 12, 2025 It has been an ideal, powerful and highly effective tool for repository management and risk mitigation. IT has transformed our database, offering significant advantages and proving to be a worthwhile investmnet. Pros I liked its AI-powered search engine and intuitive interface. This feature is unique, unlike other CLMs that seem to require a full IT team for implementation. I also like its proactive renewal alert system. Cons I believe there are many limitations in the creation module and in its capacity for the pre-execution phase. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. [View all Reviews](https://www.capterra.com/p/141131/ContractWorks/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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