# Page 2 | PT Distinction Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is PT Distinction the right Personal Trainer solution for you? Explore 443 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/141155/PT-Distinction/reviews --- PT Distinction 4.9 (443) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of PT Distinction ## Showing most helpful reviews Showing 26-50 of 443 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use JM John M. Personal Trainer and Health Coach Health, Wellness and Fitness Used the software for: 6-12 months ### "Best fitness software!" May 20, 2024 5.0 I have used and will continue to use PT distinction for my coaching business. There is zero other software that comes close! Pros Love the ease of use as a trainer and especially having my own personalized app! Cons N/A - would love more features for nutrition if able Alternatives considered [ABC Trainerize](https://www.capterra.com/p/140262/Trainerize/) Reason for choosing PT Distinction Better software for the trainer and less bugs Review Source PJ Pearl J. Personal Trainer Health, Wellness and Fitness Used the software for: Less than 6 months ### "Easy to build, but does take time" July 19, 2021 5.0 So far, it has been a good experience. I think there is definitely, A LOT of potential for this to be a kick butt program for clients and trainers. I love a lot of the features and am excited to see how my business will take off, once I input all the rest of my programs together. It does take sometime to really fully customize it so it feels more like YOUR brand, but overall, this is a fantastic software. Keep it up! Pros I loved that I had control of who has access to the app. I also like that I can create programs easily. But my favorite part is how simple it was to upload videos and exercises that I can implement into my programs. It does take time to upload a ton of material, but each piece of new information added to my programs. I like how many of my clients were able to easily understand the app without too much confusion. There were minor details that I needed to share, but was able to do easily without issues. Cons Two things: 1) the stopwatch/timer did not work for many of my clients who tried to use it, including myself. 2) I, as a trainer, do not receive notifications of when a client completes a workout, and there is not way for me to give them an immediate feedback on their progress, other than through the messaging system, but it can be confusing, if a client does not know which workout session I am referring too. 3) There is not an easy way for a client to see my schedule and my availabilities. I had to go through a 3rd party to get a calendar. However, I do LOVE the feature that we can schedule my client's at home workout sessions into their schedule, so it notifies them. Review Source FD Filipe D. Personal Trainer Health, Wellness and Fitness Used the software for: 1-2 years ### "Why PTD is the best software if you want to save time and make your life easier" January 22, 2021 5.0 PTD was the first investment I made into my business. I coach Nurses and realized their time is too valuable to waste doing things that were unnecessary. And it was happening just because I didn't want to invest in a software. I was using Excel spreadsheets and PDF files and thought I was just replacing it to something more professional. But oh boy was I wrong. I got just so much more. This is a tremendous upgrade. You can't compare. It just looks so professional. I can do absolutely EVERYTHING with this. I can't think of something that I tried to do and couldn't! I'm using PTD for less than 2 years now, but I extremely happy with how this turned out. You can imagine it would not be easy to coach Nurses in a pandemic! But I had my best year yet, and I believe that PTD was a big part of it. Pros 6 main things that I absolutely love about PTD: - Their support is just unmatched. I wish I could have this kind of support in my business. Your difficulties and doubts are always answered. If you want to do something and don't know how they'll literally guide you. And they do this fast. I just sent an e-mail at 1:27 AM and got a response at 11:52 AM. It's nuts. - Organization. Everything is in here, besides an email address, you don't need anything else. Everything looks that it belongs together and to the same brand. - It's easy to use for our clients. Even my mom could use this, and she doesn't know how to Google things. - Versatility of their Program builder. Resistance training? Yes. HIIT? Yes. LISS? Of course. Circuit training? Absolutely. You can even put a video of any class that you do! - Groups and templates. Imagine your perfect program. With workouts, videos to teach them something, e-mails, etc. Everything that you want, and everything prepared in advance and laid out perfectly. Now imagine that someone joins and you just click one button and everything just happens. What? Yes. This is the power of Groups. It just saves you a ton of time and makes everything so much easier. - They are always improving. Literally always working on something. I'm using PTD for less than 2 years and they did a massive upgrade to their iOS app, another massive upgrade to the Android app, they rebuilt their "program" section and a ton of little things that we (users) ask for. Cons You have to dedicate yourself to learn this. Since it offers so many different things to suit your style of coaching, it has a lot of stuff to learn. Once you get the principles and connect everything together, it becomes easy. If you're willing to learn, you can save a ton of time not having to do the same things yourself when they can be automatized. It's a huge potential benefit. But if you want something that just does the basics and is super simple to use, maybe there are better options. I just see this just kind of like exercise. If you just want to walk as an exercise, it's super easy and you just have to do it. But you'll get the results of just walking. But if you're willing to learn how to squat, deadlift, bench press, etc., and take that time, it will eventually get easier and you'll be able to maybe get better results. So if you want the best coaching service, you need this. Review Source TR Tina R. Owner & Personal Trainer Health, Wellness and Fitness Used the software for: Less than 6 months ### "Finally found MY training software, worth the monthly price." August 26, 2022 5.0 Overall very positive, I have been looking for a software that combines both the holistic programming features I wanted with strong business features with a great user interface with no glitches or bugs. I definitely found my software Pros What I liked the most was the combination of business features AND back-end programming features that help save time. The programming features such as the habit tracker, workout builder and pre-made programs are all very helpful to make day to tay tasks for client programs efficient and effective. Cons The business features did take a little more time to set up than some others I have had in the past but it was worth it to incorporate the WordPress divi builder website integration. The instructions and online support also helped mitigate any confusion but there was some. Switched from [TrueCoach](https://www.capterra.com/p/155784/truecoach/)[My PT Hub](https://www.capterra.com/p/146651/My-PT-Hub/) Cost for MY PT Hub was just about as much as I am currently paying for PT Distinction but had too many software errors. And Truecoach has a better price but doesn't have nearly as many programming or business features as PT Distinction. Review Source JR James R. Owner Health, Wellness and Fitness Used the software for: Less than 6 months ### "PT Distinction has been a GAME CHANGER" November 14, 2022 5.0 I need to check the software far less than I did with Trainerize, it's a lot easier to get them to do progress pictures. Pros The feature that has been a game changer for me is the email automation you are able to set up in PT Distinction as a group and you can time it for when you want it to go and to which clients. This means I can focus more the deliverables for the clients as I only needed to set that up once something I was unable to do using Trainerzie for example. Cons I think the exercise library could be bigger, the fitness assessments aren't the most user friendly for clients (it would be okay if they were with their coach or PT in the gym as the coach would have all the tech) but they aren't any videos or explanation for clients on how they should do each test that's why I have removed it from my onboarding process which is a shame because one of the problems in my niche (amputees) is posture. So if you could improve that part of the tech that would be awesome. Another problem is the measurements part of the software one of my clients had to input data on say 14 Nov and then change the date for it to be log - probably an easy fix if it were in the same place as progress pictures. Switched from [ABC Trainerize](https://www.capterra.com/p/140262/Trainerize/) Other PTs highly recommended PT Distinction and I didn't like that they took all today to get back to me about any issues because they are based in Western Canada. Review Source MD Melanie D. CEO/Founder Health, Wellness and Fitness Used the software for: 2+ years ### "Super helpful app for programming & coaching clients!" October 18, 2021 5.0 Overall, so much time-saving because I can create and use templates. I love that the exercises all have videos, and I can upload and/or link to videos for unique exercises - it's a real plus for my online clients to have the videos to refer to! This app has allowed me to really grow and flourish in my online training capacity. Pros I love that I can create my own workout programming and 'template' them - so I am not re-creating the wheel each time. I also appreciate the new Dashboard feature, which allows me to see at a glance all my client activity. And I really love that I have been able to brand this app with my logo, etc - so when my clients use it, it is like they are using my OWN personal training app - so fabulous! Cons I have had some trouble with exercises disappearing in my templates. I cycle through 10-12 templates and when I go in to review them before assigning to clients/groups - I have often found whole sections and/or exercises to be gone....like they dropped out of the template somehow. This is very frustrating because I then have to go back in and re-program that template...which takes any 'time-saving' feature completely out of the picture! That is my biggest frustration at this point - it should be that the templates are saved completely and not mysteriously deleting exercises. Reason for choosing PT Distinction It seemed user-friendly. It was priced well. I was able to brand it with my logo/identity. Tutorials are awesome. Customer support has always been fast & friendly. Just a better product overall - and continues to evolve and improve! Review Source VR Verified Reviewer Owner Health, Wellness and Fitness Used the software for: Less than 6 months ### "Lots of Integrations - Overall Poor UI - Slow Development and Lots of Bugs & Unattractive Features" October 15, 2020 2.0 I am continuing the things I don't like here because I have been cut off above .... 6.) The client can automatically see once a message has been read- sometimes we have to dig deeper to get our clients the best possible response and this means we cannot respond right away. This makes for terrible customer service optics because it looks like we have "read" the message without responding. 7.) The app freezes and clients lose their workout tracking when their phone locks - PTD blames user error but this never happened with trainerize. Lastly - I hope that they start taking client feedback into consideration and take responsibility to look into the bugs mentioned above vs continuing to blame user error. Unfortunately I feel stuck with PTD because of the google sheets integration - but i MUCH prefer the look, ease of use and UI of Trainerize. Pros PTD has a lot of capabilities and integrations. Cons I wish that I had more good things to say about PTD. We made the switch from Trainerize to create an overall more integrated experience for our clients -- I was drawn to PTD only for the google sheets integration which is big for our client delivery - however PTD has many issues 1.) The UI looks very old and looks as though it hasn't been updated in years. It's slow - to me it looks like something that has been built using cheaper means - i am trying to say this in the nicest possible way - but I worked in silicon valley for years. 2.) Clients often do not get notifications and the PTD team has no better response other than blaming the phone of the user. If this were the case - my clients would have had the same issue with Trainerize and they didnt. I have spoken to other PTD users as well and everyone has the same issue. The lack of responsibility that they seem to take in tackling this very clear BUG does not sit well with me. 3.) The search feature in the mobile app does not work period. 4.) There software updates take FOREVER. Literally they always say "this will be taken care of in the next update" -- which seems to take months if ever. 5.) there is no way to make messages unread - this to me is such a SIMPLE request yet they fight it tooth and nail. Sometimes our team has to come back to a client question and we have no way of remembering what we need to follow up with (they claim this will be taken care of in the "next update" which is still yet to happen. Review Source DJ Daryll J. Owner/Head Coach Health, Wellness and Fitness Used the software for: 2+ years ### "The Hybrid Specialist " January 6, 2021 5.0 My overall experience with PTD has been great. Especially when the country shutdown back in March 2020. Because of PTD I now run a Hybrid business (a mixture of face to face and online). So when the shut down happened there was a seamless transition for all of my face to face clients. All I hade to do was change gym workouts to home based workouts for both my face to face and online clients. I felt really great for my clients and my business at that point. My clients didn't miss a beat (some came back stronger) and nor did my finances. I did feel bad for some of my fellow trainers, whom I told about PTD but didn't listen and for that they suffered. Pros What I like the most about PTD is the ease of use. The ease in not only adding a new client but, through groups, setting up every aspect of their program in less than 10 minutes. Speaking of groups, using the video instructions, I was able to set up my programs (strength, fat loss and muscle builder) in less than a week. The other thing I like about PTD is how easily it integrates with my website, paypal and other apps such as fitbit, myzone and myfitpal. This makes it so easy to monitor my clients activity, effort and eating. There is more that I really like such as the messaging center, the ability to watch client technique through video and the interval timer but I don't have that much time. Cons What I like least is that it's very robust. I mean, there's alot at your fingertips.. To the point that it's very easy to get overwhelmed trying to set everything up. I actually, quit. I got overwhelmed because I tried to set everything up all at one time. Big mistake. But here's the cool part, \[SENSITIVE CONTENT HIDDEN\] reached out to me to find out why I stop my subscription. That meant the world to me. He got me back inline and it's been awesome ever since Review Source Response from PT Distinction January 20, 2021 Thank you for the amazing review Daryll. We're so pleased you had your hybrid coaching all set up before the pandemic hit and your coaching and finances haven't suffered at all. KB Kevin B. Owner/Trainer Health, Wellness and Fitness Used the software for: 2+ years ### "PT Distinction Walks the Talk" January 5, 2021 4.0 The software has allowed me to continue with my business through the pandemic. I am able to move in-person training clients to the app and also use it as part of remote/video training service. Pros PT Distinction is easy to use and fits into my business concept of building relationships. It is incredibly easy to provide services to my clients. But where PT Distinction truly excels far and above is their customer support. They provide several avenues for support including email, Facebook support groups, and YouTube video instruction. They are clearly interested in building relationships with their customers. Cons From my client's perspective, there are some minor annoyances mainly in using the software mostly related to timer / workout integration. But as they see how flexible the app is, they are enjoying it. From my perspective as a trainer, it would be nice to be able to do more client management from the smartphone app (though if there is, I have not found how to do it yet). Also, it is not set up well to run a group "class" workout easily. This would be a nice option. Reason for choosing PT Distinction I did use trials of the other software. But the customer support from PT Distinction along with the quality and flexibility of the software, easily made my decision to PT Distinction. Review Source Response from PT Distinction January 20, 2021 Thank you Kevin. We try hard to provide great support! Re: timer and workout integration for your clients, both of these are already in the app so clients shouldn't need to integrate anything, but please reach out to our team if you're trying to set up something different that we may be able to help with. Re: Making changes on your phone, you can login on your phone via the main web portal and it loads as a web app, this gives you all tools to coach your clients, create programs etc.. on your mobile. We're happy we've helped you during the pandemic and allowed you to grow an online business that will continue to grow when the world goes back to normal. RD Ryan D. Director/personal trainer Health, Wellness and Fitness Used the software for: 1-2 years ### "Top app for personal trainers" May 21, 2022 5.0 Great experience and top class customer support. Pros That it does everything I want and is highly customisable.. Cons Would like the ability to swap exercises/ offer alternative exercises during an active workout in case equipment isn’t available. Alternatives considered [TrueCoach](https://www.capterra.com/p/155784/truecoach/) Switched from [My PT Hub](https://www.capterra.com/p/146651/My-PT-Hub/) Preferred the habit tracking and extra customisable features of PT distinction. Review Source JM Jonathan M. Head Coach Health, Wellness and Fitness Used the software for: 2+ years ### "Game-Changer, Life-saver, The core of my business" January 7, 2021 5.0 Phenomenal. I love the responsiveness of the team. within 24h they get back to me, every single time. The software definitely has a learning curve, but they have shortened it dramatically with their PTD ninja courses, and it has made my quality of work so much better. Pros I can't begin to count the number of hours this software saves me, and allows me to free up an incredible amount of time, so that I'm able to spend more time working with my clients, and less time on menial administrative functions. It makes the entire process so easy, to the extent I can (and have) clients sign up from my website, submit payment, and start into my programs before I ever have personal contact with them. I never have to worry about my clients being taken care of, because of how this software allows me to create multiple touchpoints for my clients over the course of a week, without me having to always be connected to it. Cons Well, since the upgraded, updated Android app, I'm pretty much over the moon. If I was to have 1 feature that I wish could exist, I would like it to have a more robust CRM, in particular, email tracking of opens and link clicks. But really, that would just be the icing on top. Alternatives considered [ABC Trainerize](https://www.capterra.com/p/140262/Trainerize/)[My PT Hub](https://www.capterra.com/p/146651/My-PT-Hub/) Reason for choosing PT Distinction The custom apps, the overall functionality, the ability to integrate white label into my website, and the overall value for money. It simply ticked more boxes at a higher quality than the other options. Review Source Response from PT Distinction January 20, 2021 Thank you for the incredible review Jonathan. We're happy PT Distinction saves you so much time and helps you ensure your clients are always taken care of. SP Sarah P. Fitness & Health Coach Health, Wellness and Fitness Used the software for: 1-2 years ### "Buyer Beware - There are better options out there" May 25, 2021 3.0 PTD was the first software/app I used with my coaching business and it was just that - fine for a beginner. However, now that my team has grown and the number of clients we serve has grown, it's time to step up my game. PTD is lacking on so many fronts. Yes, PTD offers many great features, but if those features aren't reliably working in the app, then what's the point of having them? I've sent countless emails to PTD's support, none of which are taken seriously. The app looks like it was dated back to the first iPhone, and is SO SLOW. The messenger within the app doesn't automatically refresh and constantly freezes or takes minutes to load. PTD has alot of potential, but until the owners/developers start listening to their customers and improving the functionality of the app, they will lose customers. There are MUCH better options out there at similar price points that far exceed the performance of PTD. Pros PTD has plenty of solid features. The scheduled messaging function is great, the nutrition and habit coaching is good, the ability to separate and store content like videos, PDFs, etc into groups is nice. Cons The UI of the app is pretty bad for clients. I've had countless clients complain to me that the app is slow, or continues to freeze, or randomly crashes. Push notifications are spotty at best, even with all settings turned on in appropriate places. I've reached out to PTD's support numerous times and they always blame the client's phone. Customer support itself is lacking with this company. Reason for choosing PT Distinction I wouldn't. I recommend checking out Everfit instead of PTD. The developers and customer service at Everfit is AWESOME and the app is leaps and bounds better than the Online Personal Training/PTD app. The team at Everfit is always adding new features to make it the best software out there. For similar price points, give your clients the level of service they deserve by using a reliable app like Everfit. Review Source LL Lisa L. Owner/Traianer Health, Wellness and Fitness Used the software for: 1-2 years ### "Review of PT Distinction" June 28, 2023 4.0 Overall it was a good experience but I changed apps due to some other options that became available. Pros This was a great platform for my first try using a fitness app. It was easy to use and upload videos. Their support team was very helpful. I loved having a new option for my clients to use and got good feedback. Cons My clients didnt like that they could not listen to their music while using the app. that may have changed now. Review Source RH Ryan H. Owner/Personal Trainer Health, Wellness and Fitness Used the software for: Less than 6 months ### "Excellent software for online training, best out there" May 26, 2020 5.0 No problems at all, whenever I've had a question the response was fast Pros I believe this is the best software available today for online personal training (but not for live, in-person training, so if you need that look at PT Enhance or My PT Hub). Includes your own branded app that lets clients do their assigned workouts and lets the trainer view video of clients performing movements, which to me was a must-have feature (there are only 1-2 other software providers that currently have this, and their feature sets are not as good as PTD). PTD also lets all of your clients use the software for free for the first 30 days, a must if you are going to run online challenges. PTD even has tons of free resources about how to be successful as an online trainer. To me they are a no-brainer. Cons They do not integrate the trainer's calendar with Google calendar, Apple etc which makes it not great for in-person training (but they don't market this software for that anyway, they market it as being great for online training. So I'm not sure if it's fair to call that a Con.) Also as of this writing the Android app is not fully functional compared to the Apple app, which means my clients with Android phones are often better off using the web browser on their phone rather than the app. Other than that I can't think of any negatives, love this software. Alternatives considered [TrueCoach](https://www.capterra.com/p/155784/truecoach/)[My PT Hub](https://www.capterra.com/p/146651/My-PT-Hub/) Reason for choosing PT Distinction With all the amazing features and support, I believe PT Distinction is the best choice by far for online training. I use another provider (PT Enhance) for in-person training; it is expensive and inconvenient having 2 software providers but I want all of my clients to have the best possible experience. Switched from [My PT Hub](https://www.capterra.com/p/146651/My-PT-Hub/) My PT Hub did not allow clients to easily video themselves performing all the exercises as prescribed, right within the app. To me this is a must-have feature Review Source MM Moh M. CEO and Founder Health, Wellness and Fitness Used the software for: 2+ years ### "PTD is a life saver" February 5, 2021 5.0 My overall experience is that I absolutely love this app and am thankful for being part of the team and a member as well.. This software has saved me so much time while also assisting me in giving my members the best service. The alerts, messaging, workouts, scheduling, calendar and all the features in this app is why I will continue using this application and why I fell in love with PTD and why the monthly fee does not matter to me because PTD deserves every penny. Pros I like that this software is easy to work with and set up especially for those who are just starting out and do not have a back end system built in order to assist members. This is such a time saver and the fact that this app allows for group messaging, alerts, and simple but super necessary features, is why I have been using PTD for 3 years+. Cons Could have complete customization rather than having members download the base form app and then having to manually change icon. This is present in all similar software in the market place though and is not an issue that PTD has alone. This is because Apple the company, made new app store rules which does not allow for third party hosting like it used to. Alternatives considered [ABC Trainerize](https://www.capterra.com/p/140262/Trainerize/)[My PT Hub](https://www.capterra.com/p/146651/My-PT-Hub/) Reason for choosing PT Distinction PTD has more features and has way better customer support that usually respond within hours at the latest. I also like PTD over the rest because they do have an overall better platform and are mainly focused on online coaching rather than the other apps that are focused on in home gyms. Review Source JM Jonathon M. Strength Coach Health, Wellness and Fitness Used the software for: 6-12 months ### "Completely Re-Shaped My Life" January 2, 2021 5.0 I was planning on setting up with PT Distinction a long time ago, but never got round to it. Then the CoVID19 pandemic forced my hand, and I can honestly say - it's the greatest business decision I've ever made. Not only has it allowed my clients to actually thrive during the lockdown, and allowed me to support them mentally and physically throughout - it's given me a balance in my life that I never thought possible with the number of clients I have. Completely life changing. Pros The ability to educate and empower my athletes, along side programming. It's not just about giving the clients exercises, but being able to actively COACH them throughout the whole process is a game changer. Cons I would like a little more versatility when it comes to personalising the coaching points for individual exercises. Each exercise has coaching points in text format and video formatting - which is brilliant. But having a section on the prescription of each movement (the same place you have the sets, reps, load, time etc.) where you can personalise and prescribe the unique execution for that individual. For example - "focus more on biasing weight distribution through your heels" during the squat - would be an absolute game changer for me. Alternatives considered [TrueCoach](https://www.capterra.com/p/155784/truecoach/)[PTminder](https://www.capterra.com/p/144027/PTminder/) Reason for choosing PT Distinction The direct communication from the support team and the ability to personalise the app for my clients with the premium option. It gives my clients a feeling of exclusivity of being part of my coaching team. Review Source Response from PT Distinction January 20, 2021 Thank you for the amazing review Jonathon, I'm so happy PT Distinction has had such a big impact on your clients coaching and on your life. Regarding individualising exercise descriptions for specific clients you can do this in the program builder by clicking the 3 dot menu on an exercise and selecting exercise settings, any edits to the description here will only show in the program you are currently building and not across all clients. MB Mike B. Director / Business Owner Health, Wellness and Fitness Used the software for: 2+ years ### "An Absolute Must For Any Online Personal Trainer " February 25, 2021 5.0 PT Distinction is far the best online personal training / coaching programme I have used, in my experience. I have used others in the past, which were good, but for the price you pay, PTD is far more advanced, user friendly (for client and trainer) and the support you get is second-to-none. The PTD University is great too, as it shows you exactly how to do things. And in a few clicks you're on your way. Pros The ease of use for both trainer and client, especially V.3. The software is very clear, useable and easy to learn, even if you're not a technical wizz. All the sections are logical - "Coaching" is where you would find things that you would use to coach your client. "Tracking" is where you would expect things to be tracked. The scheduling of emails and messages are a really useful tool and really easy to use. Cons Although the messaging and email service is excellent, I do find that I have to resync my email server with it - Really don't know why and may just be a glitch. But apart from that, it's great! Switched from [ABC Trainerize](https://www.capterra.com/p/140262/Trainerize/)[My PT Hub](https://www.capterra.com/p/146651/My-PT-Hub/) I heard really good things about PT Distinction and it was recommended in a Personal Training Facebook group. They offered a free 30 day trial ( Like most softwares do ), but it really stood out for me. It had lots more features that others I had looked into and used at the time and I just felt it was a good fit for me. Review Source BB Brittany B. Health Coach Health, Wellness and Fitness Used the software for: 1-2 years ### "fantastic all-in-one coaching software" November 14, 2021 5.0 Overall love this! It takes a bit of focus/energy to learn, but you really do get to customize and automate almost everything so it's worth the learning barrier. Anyways, PTD has a lot of educational videos and tutorials, and Ash is in the Facebook group everyday answering questions. Pros The main reason I switched PTDistinction is because I can do pretty much all of my client communication and management in the app. I can send my clients videos, articles, check in forms, automated messages, workouts, meal plans...they don't have to use any other service (except for Zoom). I love PTDistinction's ability to automate \*basically anything\* you need to send your client....once you get the hang of it, you focus on more on coaching and less on admin/software stuff. Cons What I would most love to see is a better calendar navigation for the client. The ability for them schedule their own workouts to help them plan their week. Right now they can only reschedule what I have put on the calendar for them. Switched from [ABC Trainerize](https://www.capterra.com/p/140262/Trainerize/) PTD is truly all-in-one Review Source CW Christine W. Owner, Personal Trainer and Nutrition Coach Health, Wellness and Fitness Used the software for: 2+ years ### "Very Happy with this App Provider" April 20, 2024 5.0 I'm very happy with PT Distinction overall. Pros I like that PTD is continually making improvements and updates to their app so it's a better experience for both coaches and clients. Cons The help desk can be slow to resolve issues, and they don't notify me when it is resolved. I always need to "pull" for updates rather than simply receiving them. Review Source AC Andy C. Director Health, Wellness and Fitness Used the software for: 2+ years ### "The game changer I needed for my business" January 26, 2021 5.0 Time is important to me and initially, it took time to set up but now I concentrate on other things whilst the business runs itself giving me many hours back each week. Pros The system is an amazing asset to my business. I have an automated button on my website which leads the client to the PT distinction software allowing them to join and download their very own app which is branded to my business. Once they have gained access they enter a 12-week fat loss course which automates emails with all learning tools, educational videos, and much more straight to the client when I want them to receive it. They also complete consultation forms which allow me to design fitness programs based on their goals which my library now has an abundance of programs covering all areas. The clients are learning and achieving whilst I concentrate on the support. Such an easy software to use and integrates to PayPal for payment ease. Saves me so much time and allows my business to run smoothly. Cons I would like to see at the end of a program the client being congratulated and letting them know if they have achieved any personal bests, this was a good area my old software gave. Reason for choosing PT Distinction N/A Switched from [ABC Trainerize](https://www.capterra.com/p/140262/Trainerize/) The features in trainerize at the time were nowhere near as good and interactive as Pt Distinction. Review Source CL Chris L. Coach Sports Used the software for: 1-2 years ### "Great program for pre set fitness/nutrition coaching" August 27, 2022 4.0 Once I learned how to build programs and integrate communication with in each program it was great to run and coach pre set programs. Doing customized programming was a challenge because there is so many steps to get to each part of a program to simply adjust a exercise within a clients program. Customer support was timely and helpful dealing with common problems. Any glitches found or re occurring crashing or non functioning features were not fixed within the time I was using the app Pros The automations from programming, messaging, emails, habit tracking is very well integrated. Cons The DIY of setting up integrations with payment, website unless you pay extra for help to have it set up. Adjusting programs and schedulinf Review Source Response from PT Distinction September 6, 2022 Hi Chris, I'm pleased you love the automation and delivery of your programs, messages, emails, and habits. To change exercises in a program go to the exercise in your program and select swap exercise. Customizing anything for any client should only be a one step process. Setting up automations on any platform will involve a little set up time as it has to know exactly what you want it to do for you. Once set up everything runs on autopilot for you, so, if that's the service you want to offer, our software can deliver it all for you in the exact sequence you want your clients to receive their coaching. If the service you wish to offer your clients is completely bespoke that should be incredibly easy as well. Feel free to reach out to our team for any guides or pointers if you need help. HK Holly K. Personal Trainer Health, Wellness and Fitness Used the software for: 2+ years ### "Global expansion" March 26, 2021 5.0 The software and the company has grown since I started over 3 years ago. Everyone was very helpful and the support and education they have in place now is the best. They have a great community with users that are always willing to help each other. This software made it very easy to expand my business globally. Pros PTDistinction is a robust application that enables the personal trainer to services many clients at the same time. The ability to have multiple groups with different programs, schedules, videos, and run automatically is one of the best features. I also love that I can create my own exercise videos so my clients get to see me demonstrating the exercise for them. I can also use the library of exercises for variety for my clients. Cons Getting everything set up on your own the first time was challenging. Now they have the Online University that steps you through how to set everything up and guides you on how to be successful with the software. Reason for choosing PT Distinction PTDistinction is a very robust software. There is a lot to it. I still don't use everything it offers. The support is great and the community is awesome! Switched from [ABC Trainerize](https://www.capterra.com/p/140262/Trainerize/) PTDistinction was a more robust software and offered more of what I was looking for. Review Source KD Kyri D. Personal Trainer Leisure, Travel & Tourism Used the software for: Less than 6 months ### "Face to face personal trainer" January 10, 2022 5.0 Fantastic experience overall after having a shocking experience with MYPTHUB. Have already recommended PTD to my fellow PTs as it was exactly what I was looking for for my own business. The best thing for me is the Facebook group where the guys at PTD reply to any question you have very quickly, and they are constantly updating the app with new features, listening to their customers. Their customer service is very, very good. Pros I love the programming side, so quick, easy and efficient to use saving me hours of programming time. The entire user interface is easy to use, very quick to navigate between clients and very customisable. I love the group option to further speed the admin side of personal trainer up which is completely necessary. Cons A big feature missing currently is the option to replace exercises. I have had to change the format of my workout plans for my clients so as to not frustrate them when the gym is busy and they are having to improvise Switched from [My PT Hub](https://www.capterra.com/p/146651/My-PT-Hub/) Woeful application that's full of bugs. Review Source SJ Simone J. Performance Coach Health, Wellness and Fitness Used the software for: Less than 6 months ### "Fast. Reliable and really cool!" July 17, 2021 5.0 To be able to create memberships has been such a great feature for me! I’ve always wanted to learn more about this. PTD has everything in one space. Allowing me to have everything in one space has been freeing up so much time and decreasing the stress around building my online business. Pros I love that it is so easy to use. Helping me save time and overthinking. The PTD University is such a great feature and helped me get setup in no time! Cons I would love to have a app for the trainer. This way I can get instant notifications from clients and track their efforts. Alternatives considered [TrueCoach](https://www.capterra.com/p/155784/truecoach/) Reason for choosing PT Distinction PTD has way more functions that I need for me line of expertise. I love the fact that I can build memberships. Create my own app. Have a platform to upload content and send out automated emails & texts. Switched from [TrueCoach](https://www.capterra.com/p/155784/truecoach/) PTD has way more functions that I need for me line of expertise. Review Source LD Luke D. PT Health, Wellness and Fitness Used the software for: 2+ years ### "Best PT software out there" January 3, 2021 5.0 Customer service has always been top notch, very glad that android has finally caught up. Keep it up! Pros The customization of the software is great, you can make it your own and on the client side its come a long way. Putting your own custom workouts in is great, and any PDFs, coaching videos etc is really handy. Cons Certain features I feel could be worked on. The schedule was always a little buggy for me so I stopped using it a while back - would be good if clients could use it to put in non-scheduled workouts. The adherence chart is a good idea but IMO needs to look more like a calendar than a daily tick sheet. Food diary is OK but would be better if MFP could work through it (So I just use it separately) Also the ability to take these out of view, rather than just have an empty section. Alternatives considered [Calendly](https://www.capterra.com/p/148036/Calendly/)[ABC Trainerize](https://www.capterra.com/p/140262/Trainerize/)[My PT Hub](https://www.capterra.com/p/146651/My-PT-Hub/) Reason for choosing PT Distinction Custom app, payments, online portal are good selling points Review Source Response from PT Distinction January 20, 2021 Thank you Luke. Lots of good news for you... - You can integrate MFP, in fact we have the most complete integration of My Fitness Pal of any software! - Clients can also add items to their schedule by going to the schedule and clicking Add. - The schedule should be perfect so if you've had an issue there please let us know and we'll check out your set up for you. - The adherence chart is a very simple tick sheet for clients which gives them a clear view of their overall adherence making it easy to see and improve. It's a very similar chart to that used by the likes of Precision Nutrition. For a daily tick sheet in the calendar you could add habit tracking for your client as that is exactly what you describe, to do this click Add > Tracking > Habit. I hope that helps, and thank you once again for the great review. Talk to a Capterra advisor for free and get results within 15 minutes.