# KPI Fire Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is KPI Fire the right Business Performance Management solution for you? Explore 24 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/141182/KPI-Fire/reviews --- KPI Fire 4.7 (24) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of KPI Fire Ease of use 4.4 Customer Service 4.5 ## Pros and Cons in Reviews SG Sadaf G Strategic ConsultantConstruction, 51 - 200 employeesUsed the software for: 1-2 years. “The best aspect of KPI Fire is undoubtedly the dashboard feature wherein visual graphics can update managers on key modules that are on track or need attention.“ August 17, 2020 FC Franco C Director Finanzas y EstrategiaConsumer Goods, 1,001 - 5,000 employeesUsed the software for: 1-2 years. “The software design is very intuitive, easy to use and no IT needed to get started with your roll out. “ December 4, 2020 ## Showing most helpful reviews Showing 1-24 of 24 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Joshua M. HR/PR Human Resources Used the software for: I used a free trial ### "Web based and Mobile android online project management software" June 27, 2023 4.0 It saves lots of time in providing real-time reports Pros The ability to organize and provide qualitative and quantitative reports based on the performance metrics Cons The software deployment limitations. It should not be limited to mobile Android, iPhone, and Ipad Review Source FC Franco C. Director Finanzas y Estrategia Consumer Goods Used the software for: 1-2 years ### "KPI Review" December 4, 2020 4.0 Very satisfied with the design and overall performance. Pros The software design is very intuitive, easy to use and no IT needed to get started with your roll out. Made it very posible for high amount of user involvement in the implementation. Cons There is still opportunities to enhance the metrics and financial benfits of the application. Alternatives considered [PowerSteering](https://www.capterra.com/p/63431/PowerSteering/) Reason for choosing KPI Fire Easier to implement, userfriendly and less expensive Review Source JC Jorge C. IT Manager Electrical/Electronic Manufacturing Used the software for: I used a free trial ### "KPI" October 5, 2017 3.0 Pros there is not much software for KPI out there, this one is good is not expensive and you can in some way align your team with your goals and manage projects i like the dashboards you can easily see you company goals in a graphic way, this is very nice Cons not very easy to understand how it works, is kind of hard to get used to all the relationships between process and tasks once you do its very good software. Review Source CC Charles C. Principal Used the software for: 1-2 years ### "End to end performance/project/strategy management in KPI Fire" February 6, 2019 5.0 The people behind this product seem to be business performance management practitioners by the structure/function of the product and the language they use across the application and their blog writings. Why this is important to me is it reveals they are driving the product design from the practice methodology perspective mat a much deeper level than competitive offerings without making you feel you need a PhD to use it. This is not easy to find in products in this category which are very 'immature' in their structure/functionality revealing the developers are not likely to be trained or have a deep understanding of performance/project/strategy management frameworks. Pros KPI Fire has all the modules necessary in an end-to-end solution which are lacking in many alternative offerings. Projects are detailed and measurable. They roll up to the parent goals/objectives that drive their mission. This along with the collaboration of cross functional teams is a critical success factor for most organizations. Behind the scenes in 'Settings' you can set up workflows to match any process in your organization allowing for a stand method to be applied to projects, goal setting, etc. This helps insure organizational alignment with best practices right inside the systems saving all the stress of constantly chasing after people to perform in a specific manner. HUGE in my book. You will also like the Idea Funnel (use it) to capture those 'light bulb' moments as they happen. Innovation is born from ideas. Many 'views' to see your content according the layouts you like best. Cons Graphic user interface seems a bit 'basic' the way many developers like it . . . pure and simple. This in contrast to alternative offerings which spend more on 'look and feel' but come up short on function. Review Source VR Verified Reviewer Strategic Consultant Construction Used the software for: 1-2 years ### "Execute strategies, align company objectives and goals with KPI Fire" August 17, 2020 4.0 Project charter and workflow diagrams are easily created through templates that can be customized, based on project specific tasks, start/end dates, current status, issues and priority levels. It has helped us understand and predict future performance of team with respect to load and utilization as well. Status reports are easy to generate, helping us in making better business decisions. Pros As a small sized enterprise it is most important that we know where to push for continuous improvement, and KPI Fire has helped us deal with that. Through an option to manage the strategic plan of the company and overall improvement for employees and processes, I say that it is a great tool for live tracking the success of your business decisions. The best aspect of KPI Fire is undoubtedly the dashboard feature wherein visual graphics can update managers on key modules that are on track or need attention. Cons Still using key features of the software for operations. Beside the hefty price tag I don't think we have had much to complain about. Review Source Response from KPI Fire August 24, 2020 Thank you for taking the time to write a review. ZK Zafer K. Managing Director Medical Devices Used the software for: 1-2 years ### "Great platform for strategic planning" August 5, 2022 5.0 Pros KPI Fire collects all required features that we require for strategic planning in company level. Cons They could offer better pricing plans especially for long term commitments. Review Source JM Joe M. Senior Op Ex Leader Medical Devices Used the software for: 6-12 months ### "Use of KPI Fire to track Continuous Improvement Projects" January 6, 2021 5.0 Excellent - better than expected. Ease of use was very important. Pros Our company finally has a place to store and track all our Continuous Improvement Projects (Six Sigma, Lean, Kaizen etc) in one place. Cons The aesthetics and look to present projects could be better. We still as a company use power point to present our projects to staff. Reason for choosing KPI Fire N/A Review Source TH Tanya H. Process Analyst Industrial Automation Used the software for: Less than 6 months ### "Reps and his team." May 20, 2019 5.0 decreasing rework, problem-solving, putting in place best practices across the company Pros KPI Fire has helped us energize our Continuous Improvement program. We launched the KPI Fire mobile app with our production team and immediately received dozens of improvement ideas. The software is easy to use. Reps and his team have been extremely helpful in training our team and answering our questions. Now we have one system where we can track all of our Kaizen events, savings, etc... I would recommend the software to other Lean or Operational Excellence focused companies. Cons At first, it was a little overwhelming. Reps did not allow any of my team to feel this way. He made himself available for weekly calls and online meetings to address any of our concerns. Review Source HA Hamed A. Administrator Medical Devices Used the software for: Less than 6 months ### "Recommendation" February 2, 2024 5.0 Pros Specialists in its work, analysis and result Cons Easy in use and so sample in dealing with it Review Source VR Verified Reviewer Systems Analyst Information Technology and Services Used the software for: I used a free trial ### "Recommendable KPI Software !! " September 14, 2018 4.0 It's been awesome !! Pros It's a very handy system to track KPIs with diagrammatic representations. Essentially, it is considerably easy to align a company's goals, targets and strategies all under one system. Furthemore, they can also be evaluated and tracked accordingly. Cons Takes a bit of time to understand the complete functionalities of the system and align it to the user's requirements. Review Source WP Watler P. Value Stream Engineering Electrical/Electronic Manufacturing Used the software for: 1-2 years ### "Where was this product when I started my career. Sure wish it would have been around then! Love it!" June 20, 2018 5.0 Give them a try... what have you got to loose. Pros No better way to organize all of you company's strategies, metrics, projects, ideas in one place. This along with the collaboration of cross functional teams or locations is amazing. Cons Would like to see a burn down chart capability and more options for support of scrum teams. Also a library of customer offered workflows would be great. Review Source KN Keith N. Used the software for: 1-2 years ### "Operational Excellence to the core" August 15, 2017 5.0 It is a great software for managing operational excellence culture Pros This is one of the only software products that I have seen that combines the strategic plan and metrics WITH the projects Cons It takes a little bit of getting used to but once I figured out the relationship between the Goals, the Metrics, and the projects it was pretty intuitive. Review Source KC Kevin C. Managing Director Management Consulting Used the software for: 2+ years ### "KPI Fire is the only software I have seen that effectively links execution through continuous improvement projects with objectives (KPI's) to make sure that your company is working on "the next best project"" September 17, 2018 5.0 Pros KPI Fire is easy to use. The flow of the data is simple from idea generation to project execution to the projects effects on KPI's. Cons I experience Bugs and Glitches that you will find in any database. Fortunately the support reacts quickly. Review Source Eliangie C. Auxiliar de secretaría Used the software for: Less than 6 months ### "Successful projects with this software" July 18, 2018 5.0 Pros I can plan all the strategies and activities that are proposed in the company, it is low cost and very easy to use, I love it! Cons It is easy to use but it requires a lot of time and attention to be able to perform its functions with great security Review Source RM Rick M. Managing Partner Management Consulting Used the software for: Less than 6 months ### "Must have for growing companies" August 18, 2017 5.0 Pros The interface is complete and allows you to drill down to get more in depth information. There are a number of ways to enter data and track your KPI's. The software offers a daily email that gives you progress on your tasks and projects. Cons You get out of it what you put into it. Not a failure of the software but you do need to either get the training or take the time to figure out how to do it right. It is a commitment but the results will be worth it. Review Source SS Supreeth S. Process Engineer Mechanical or Industrial Engineering Used the software for: 6-12 months ### "Amazing planning software" May 21, 2018 5.0 Pros This will keep you aligned with your objectives and goals by giving you all the required data in the required format. Cons Proper training is required to enter the specific data and also to read the output. Many forms of data will create confusion. Review Source CA Chris A. President Used the software for: ### "Great Solution for Strategy Execution" May 22, 2015 5.0 Disclosure: I started as a customer and loved this solution so much I became an affiliate. KPI Fire was exactly the solution I'd looked for to define strategy in terms of goals that aligned upstairs to the C-Suite - but that could be drilled down into Projects, updated by globally distributed teams, and instantly roll up progress results in clean report views. Add Metrics that show the impact of Goals and Projects and it's a powerful and absolutely necessary tool. Review Source Response from KPI Fire May 22, 2015 Thanks for the review Chris! We appreciate your business. AD Ajay D. Process Analyst Used the software for: ### "Love this Product" May 11, 2015 5.0 I have trouble being a project manager - but I always seem to end up as one. I struggle to keep up with things using excel, e-mail, hall way chats, etc. This finally lets me get organized and make others update the list themselves. It keeps us all on pace and reporting back to the boss on how we are doing to getting to the finish line is easy stuff!! Not to mention being able to tie back to key metric indicators with intuitive graphs is extremely helpful. Review Source Response from KPI Fire May 20, 2015 Thank you for the great review Ajay. We appreciate your business. MC Mike C. Continuous Improvement Manager Used the software for: ### "Customer service is excellent" June 8, 2015 4.0 Pros: Customer Service Metric Dashboard Pre-loaded steps to follow (DMAIC, PDCA, 5S, etc.) Price Cons: Takes time to get comfortable with layout and features As a Continuous Improvement Manager, I find it refreshing to have one location for all my project management needs. Prior to KPI Fire, I was using spreadsheets and server locations to manually track and manage projects. KPI Fire has made it easier to manage projects and is much more efficient than spreadsheets and server locations. Review Source DG Dan G. Director Used the software for: ### "Great Product" June 9, 2015 5.0 I really like the way this software brings together goal setting, project management, and dash-boarding functionality into one simple to use platform. If you're looking for something with all of the bells and whistles in any of these areas, you'll have to buy three separate products. But if you want something functional that brings all three together, KPI firm is excellent. The emphasis is on usability and basic features to allow for ease of implementation. Overall, great product! Review Source DV Doug V. Principle Used the software for: ### "Great way to connect strategy to actual work" September 8, 2015 5.0 In many organizations there is a gap between the high level strategic goals of an organization and how the work gets completed to accomplish these goals. Without that visibility, tracking and completing the right projects gets complicated. KPI Fire solves the issue of connecting these two elements together to provide a single source of truth on projects. I recommend this tool if you have multiple projects that need to be completed on time, on budget, and clearly communicated. Review Source SB Sam B. Principal Used the software for: ### "KPI Fire solves the biggest problem of Strategy Execution" June 9, 2015 4.0 Strategy execution is difficult because although the CEO's vision may be clear, managing and reporting the execution of people's roles & parts of that strategy is an administrative nightmare. In fact, the more organizational complexity, the more difficult the challenge. Enter KPI Fire, and it's simple, visual tool to connect performance with strategy, and the key metrics, workstreams and projects that are all part of the execution. Review Source CD Connie D. Director of Business Excellence Electrical/Electronic Manufacturing Used the software for: Less than 6 months ### "I am addicted to KPI Fire" October 8, 2017 5.0 Pros The alignment of objectives is fantastic. We have only recently deployed KPI Fire. To date the team is taking well to the new system. Review Source VR Verified Reviewer Gerente de oficina Used the software for: Less than 6 months ### "software for successful projects" May 25, 2018 5.0 Pros It helps to plan all the strategies and activities that the company proposes, it is not high cost and easy to use. I love!! Cons Despite its easy use requires time and dedication to be able to use it with complete security Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.