Codewell Software

DebtCloud


4.5 / 5
2 reviews


Average Ratings

2 Reviews

  • 4.5 / 5
    Overall

  • 5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Pricing Details
    1-15 users - R474; 101+ users - R200
  • Deployment
    Cloud, SaaS, Web

Vendor Details

  • Codewell Software
  • www.debtcloud.co.za

About DebtCloud

Cloud-based debt collection software with contract management, dashboards and reports.


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DebtCloud Features

  • Agency Management
  • Auto Dialer
  • Automated Notices
  • Callback Scheduling
  • Client Management
  • Commission Management
  • Compliance Management
  • Contact Management
  • Credit Bureau Reporting
  • In-House Collections
  • Payment Plans
  • Transaction Management

DebtCloud Reviews


easily managable

May 30, 2017
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Management of debt collection and staff excellent. User friendly and easy to use, while I was shopping for a debt collection package had to look for something that enables manager work flow simplifying the debt collection process. This program does it all, I started working on this and after 2 months implemented it at our other branches for in-house collectors to use. Technical support is great never wait longer than a day for assistance and feedback.

Cons: Can not import aging debt only balances. Including current 30 60 90 ect days debt will go a long way in debt collection procedure

Overall: Debt collection figures went up, having all debtors info on hand with the push of a button

It was so easy to use, and the Crew even customed a few functions to have a better fit for me.

May 29, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Functionality. Support. Easy of Use. Did I mention the support?

I have my whole office 15 users on this system and it works, it is always on, and our pay rate actually increased.

Cons: I would like to have a mobile app that i can connect to the platform, that will assist me creatly. so maybe the team should consider this

Overall: My collections increased.

Flexible Security Control

Client, Debtor and Contract Management

Collection Agent Dashboard

Debtor Promise-to-Pay Management

Collections Diary

Client Payment Management

Trust Account Control

Full Audit Trails

Free Client Access

Integrated SMS and Email Communications

National Credit Act Compliance