# Jenworks Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Jenworks Software - reviews, pricing plans, popular comparisons to other Utility Billing products and more.

Source: https://www.capterra.com/p/141211/Jenworks

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# 

 Jenworks Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Jenworks

## What is Jenworks?

Designed by the industry for the industry. Jenworks is a specialist utility billing solution based on Microsoft technology. Ideal for small / medium sized utilities requiring a flexible solution to reduce costs and minimize the complexity of system integrations. Broad suite of functionality including combined billing of electricity, water, gas and waste comes as standard.

## What is Jenworks used for?

[Utility Billing](https://www.capterra.com/utility-billing-software/)

Top alternative

Featured

Overall rating

Based on 3 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$0.01

Per Feature, Per Year

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Jenworks?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.jendev.com/&name=Jenworks)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Jenworks

5.0 (3)

VS.

[4.6 (54)](https://www.capterra.com/p/198687/Submeter-Billing/reviews/)

Starting Price

$0.01

Per Feature, Per Year

Starting Price

$100

Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.7 (3)

Ease Of Use

4.6 (54)

Value For Money

0.0 (0)

Value For Money

4.5 (45)

Customer Service

5.0 (3)

Customer Service

4.8 (51)

## Jenworks alternatives

Highest Rated

[4.9 (60)](https://www.capterra.com/p/15163/Rural-Billing/reviews/)

Starting price

$2850.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.3 (78)](https://www.capterra.com/p/21260/Utility-Billing-Software/reviews/)

Starting price

$1295.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

87%

of reviewers

rated it above 4 stars

[0.0](https://www.capterra.com/p/10029240/RealPage-Utility-Management/#reviews)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

0%

of reviewers

rated it above 4 stars

[Heartland Payments+](https://www.capterra.com/p/119791/Heartland-Payment-Processing/)

[4.3 (132)](https://www.capterra.com/p/119791/Heartland-Payment-Processing/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

86%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/119791/Heartland-Payment-Processing/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

ACH Payment Processing

Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH)

Billing & Invoicing

Create, manage, and send invoices or bills to customers

Customer Management

Store and organize information about customers and previous interactions

For Electricity

Utility billing for electricity

For Water

Utility billing for water

Meter Data Management

Store, clean, and/or analyze customer usage data collected by metering systems

Jenworks 13 features

Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH)

Create, manage, and send invoices or bills to customers

Store and organize information about customers and previous interactions

Utility billing for electricity

Utility billing for water

Store, clean, and/or analyze customer usage data collected by metering systems

Integrated or built-in billing calculated by customer usage levels of a product/service

Process billing for a product/service with a fixed monthly charge

Accept and process online payment transactions

Tracking, managing, and initiating the transfer of funds for overdue customer payments

Charge fees or cut off service due to late/missing customer payments

Track/optimize rates in relation to usage

Creating, assign, and track jobs and/or tasks for work orders

Get Advice

We can help you find the software with the features you need.

## Pricing

Basic

$0.01

Per Feature,Per Year

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

5.0 (3)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (3)

5.0

Based on 3 reviews

## User reviews

Overall rating

5.0

Based on 3 reviews

Filter by rating

5(3)

4(0)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

JG

Jonathan G.

Executive Officer

### "Rates system"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

0.0

0.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

February 23, 2015

The product works well and Jenworks have worked diligently to make the product suit our needs. The system is not intuative, however, the support team are very helpful and knowledgable in assisting with any problems we may have.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

ME

MARK E.

BUSINESS ANALYST

### "Billing for Business Customers"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

0.0

0.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

February 19, 2015

At Yorkshire Water we use the system to service the billing and recovery needs of our key business customers. The product has enabled us to offer a tailored and flexible approach in the ways we apply our tariffs. It also provides us with all the options our customers want in terms of offering a consolidated invoices accross a number of sites and services, whetehr that be on paper or electronically. Enhancements to the system are always handled in an efficient and professional manner Overall, the product has met our requirements and exceeded our expectations in providing addtional functionality that was not initailly part of our requirements

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

GW

Gregor W.

Financial Controller

### "Jenworks billing system"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

0.0

0.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

February 18, 2015

Jersey Electricity are long standing users of the Jenworks billing software package, which continues to meet ours and our customers needs efficiently and effectively. The billing software and the service provided are both excellent and we have no issues. The billing solution is highly flexible, enabling us to address our ever changing needs as a utility and to accurately and efficiently bill our customers.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

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Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)