--- title: "Optix Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Optix Software - reviews, pricing plans, popular comparisons to other Space Management products and more." source_url: "https://www.capterra.com/p/141220/ShareDesk-Optix/" page_type: "product" language: "en" publication_date: "2026-10-19" --- # Optix Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 19, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Optix ## What is Optix? Optix is reimagining coworking space management with intuitive and easy-to-use software that is tailored to the needs of today’s growing coworking landscape. Whether you're just starting out or scaling to multiple locations, Optix helps you automate daily operations, engage your community, and focus on growing your business. Our platform offers powerful features like booking systems, invoicing, as well as our recently launched Automations, which allows you to optimize efficiency with minimal effort. Optix integrates seamlessly with existing tools to ensure your space operates smoothly, while our white-labelled apps create a personalized experience for your members. Join our global community of coworking spaces that trust Optix to power their success. ## What is Optix used for? [Space Management](https://www.capterra.com/space-management-software/)[Facility Management](https://www.capterra.com/facility-management-software/)[Meeting Room Booking System](https://www.capterra.com/meeting-room-booking-system-software/) Top alternative Featured Overall rating Based on 66 user reviews Reviews sentiment Positive 98% Neutral 2% Negative 0% Starting price $197 Other, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Optix?[Manage this product listing](https://www.g2.com/products/optix/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Optix 4.8 (66) VS. [4.7 (79)](https://www.capterra.com/p/239741/Tactic/reviews/) Starting Price $197 Other, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (66) Ease Of Use 4.8 (90) Value For Money 4.5 (63) Value For Money 4.8 (86) Customer Service 4.9 (65) Customer Service 4.7 (86) ## Optix alternatives [4.7 (56)](https://www.capterra.com/p/219633/Whatspot/reviews/) Starting price $22.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars Highest Rated [Archie](https://www.capterra.com/p/241184/Archie/) [4.8 (90)](https://www.capterra.com/p/241184/Archie/reviews/) Starting price $159.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/241184/Archie/) [Clearooms](https://www.capterra.com/p/203753/Clearooms/) [4.7 (232)](https://www.capterra.com/p/203753/Clearooms/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/203753/Clearooms/) [Meeting4Display](https://www.capterra.com/p/186014/Meeting4Display/) [4.8 (20)](https://www.capterra.com/p/186014/Meeting4Display/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/186014/Meeting4Display/) [View all alternatives](https://www.capterra.com/p/141220/ShareDesk-Optix/alternatives/) ## FAQs about Optix Overview ### What problems does Optix solve? Optix solves the operational complexity of running coworking spaces by centralizing member management, room bookings, check-ins, invoicing, payments, events, and member communications. Space managers, front-desk teams, and community operators benefit from automated billing and booking workflows, while members gain self-service access to reservations, account details, and space services. Answer based on 33 reviews Overview ### Which roles and teams benefit most from Optix? Optix is most used by coworking operators, including community managers, community associates, concierges, and leasing coordinators, who manage member requests, bookings, and daily site activity. Operations managers and directors oversee facilities and workflows, while owners, founders, CEOs, and other executives monitor business performance and member experience. Answer based on 66 reviews Overview ### What company size and industries is Optix built for? Optix is built for small coworking and flex space owners and operators, with 98% of reviewers from small businesses. It is most used in Real Estate (18%), Hospitality (15%), and Commercial Real Estate (10%), while 2% of reviewers represent midsize businesses. Its most common use case is space management (39%). Answer based on 66 reviews Features and Usability ### What are the key features of Optix? Optix includes core coworking management features such as desk and meeting room booking, calendar scheduling, member management, and billing and invoicing. Differentiators include a customizable branded mobile app, access-control integrations, automation rules, and visual analytics for tracking bookings, revenue, and space usage across locations. Answer based on 39 reviews Pricing ### How much does it cost and what fees or limitations are included? Optix starts at $197 per month for the Essentials plan, which includes 50 active users, 100 automations, bookings, billing, reporting, and integrations. Pro costs $299 per month, Grow costs $498 per month, and Scale has no listed price. A free trial is available. Answer based on 7 reviews Integrations ### Which third-party tools and platforms does Optix integrate with? Optix integrates with 10 third-party tools, including CardConnect, Docusign, Eventbrite, FreshBooks, HubSpot CRM, Kisi, Mailchimp, Pipedrive, SALTO KS, Slack, Stripe, Xero, Zapier, and airSlate SignNow. These connections support payments, e-signatures, events, accounting, CRM, access control, communications, and workflow automation. Answer based on 13 reviews Getting Started and Support ### What training and onboarding options does Optix offer? Optix provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided instruction, while documentation offers written reference material and videos provide visual walkthroughs for reviewing setup steps and product features. Answer based on 3 reviews Getting Started and Support ### What customer support options does Optix offer, and how do users rate the experience? Optix offers email/help desk, FAQ/forum, knowledge base, phone support, and chat. Users generally report fast, helpful responses, clear tutorials, and effective guidance during setup and configuration. Some users mention temporary product hiccups and uneven onboarding experiences, but support teams are often credited with resolving issues and incorporating feedback. Answer based on 39 reviews Ease of use ### Is Optix easy to use for coworking space management? Optix makes daily coworking operations easy to manage for most teams, with clear tools for bookings, memberships, invoices, and schedules. Administrators and members generally find the app intuitive, and new staff can learn it quickly. Some operators find settings scattered, back-end tasks less obvious, and mobile admin access limited. Answer based on 30 reviews ## Features AI summary Based on 732 Space Management reviews Capterra data shows that buyers of space management software rank the following features as their top priorities: - **Space Reservation** (**58%** of reviewers rated this feature as critical) - **Real-Time Data** (**43%**) - **Calendar Management** (**49%**) Optix supports all three of the features reviewers value most: **Space Reservation**, **Real-Time Data**, and **Calendar Management**. Together, these capabilities help businesses manage bookings more efficiently, stay updated on space availability as conditions change, and keep schedules organized, allowing teams to coordinate workspace usage with greater accuracy and less manual effort. Space Reservation 4.6 (17) 82.35% of 17 reviewers that rated this feature as important or highly important Manage the reservation of workspaces Real-Time Data 4.5 (10) 110.00% of 10 reviewers that rated this feature as important or highly important Receive data and information in real time Multi-Location 5.0 (4) 75.00% of 4 reviewers that rated this feature as important or highly important Manage and support multiple locations Room Booking 4.9 (15) 93.33% of 15 reviewers that rated this feature as important or highly important Reserve available meeting space to avoid conflicts and to inform everyone involved on where their meetings will be held User Management 4.7 (13) 92.31% of 13 reviewers that rated this feature as important or highly important Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Calendar Management 4.7 (21) 95.24% of 21 reviewers that rated this feature as important or highly important Track and manage schedules and meetings via an integrated calendar Optix 47 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Booking Management: Create, update, and manage bookings, itineraries, and reservations - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Commercial Properties: Designed to serve commercial properties - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Reports: Alter the layout and content of reports - Data Import/Export: Import and export data to and from software applications - Desk Availability Schedule: A calendar or map that shows occupied and available desks - Desk Booking: Allows users to select and reserve desks for a specified period of time - Desk Reservation: Reserve a desk space that is available - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Equipment Management: Monitor and maintain equipment used to manufacture and deploy products and services, and to reallocate assets where needed - Facility Asset Management: Manage and track high-value assets including office equipment, furniture & more - Facility Scheduling: Schedule facilities, such as athletic fields, venues, and convention centers based on their availability - Fixed Asset Management: Centralized database to track details of fixed assets such as depreciation and maintenance scheduling/history - Floor Plans & Maps: Actual floor locations and directions with the virtual floor map to reflect a realistic view of the floor during the virtual tour - For Offices: Designed to be used in offices - Hot Desking: Multiple employees utilizing a singular physical workstation at varying intervals - Incident Management: Manage and track all disruptions and incidents - Inventory Management: Track and manage inventory levels to maintain proper supply - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Mobile App: Access the system via a mobile application - Multi-Location: Manage and support multiple locations - Occupancy Management: Manage, track & record the usage and occupancy of physical spaces such as apartments, offices or meeting room - Online Booking: Book meetings and appointments through a website or digital platform - Payment Processing: Accept, record, and reconcile financial transactions - Real-Time Data: Receive data and information in real time - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Resource Allocation & Planning: Assign available resources (human and/or non-human) to various projects and tasks - Resource Management: Process of planning, scheduling and executing the optimal and effective use of human capital across projects - Room Availability Schedule: A calendar that shows when rooms are occupied and available - Room Booking: Reserve available meeting space to avoid conflicts and to inform everyone involved on where their meetings will be held - Space Management: Manage occupancy and space utilization in facilities and buildings - Space Reservation: Manage the reservation of workspaces - Status Tracking: Track the status over time for a request, process, asset, or transaction - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Usage Tracking/Analytics: Track and interpret metrics on the usage of company resources - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Vendor Management: Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. - Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data --- Get Advice We can help you find the software with the features you need. Features 4.5 (66) 4.5 Based on 66 reviews ## Pricing Value for money 4.5 (63) Free Trial [View pricing plan details](https://www.capterra.com/p/141220/ShareDesk-Optix/pricing/) Essentials $197.00 Other,Per Month It includes: - 50 active users - Automations: 100 Actions - 1 location - Unlimited leads and contacts - Analytics and reporting - All Optix apps and integrations - 1:1 white-glove onboarding Pro $299.00 Other,Per Month It includes: - 100 active users - Automations: 200 Actions - 1 location - All features included in the Essentials plan - White-labeled Mobile App - Multi-location management - Developer platform + APIs - Visitor Management Grow $498.00 Other,Per Month It includes: - 250 active users - Automations: 500 Actions - 1 location - All Pro Features - White-labeled Mobile App - Multi-location management - Developer platform + APIs - Visitor Management Scale Custom It includes: - Unlimited Active Users - Automations: 1000+ Actions - 1 location - All Grow Features - White-labeled Mobile App - Multi-location management - Developer platform + APIs - Visitor Management Value for money 4.5 (63) 4.5 Based on 63 reviews ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ Docusign](https://www.capterra.com/p/121506/Docusign/)[ Eventbrite](https://www.capterra.com/p/114949/Eventbrite/)[ FreshBooks](https://www.capterra.com/p/142390/FreshBooks/)[ HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[ Stripe](https://www.capterra.com/p/123889/Stripe/)[ Xero](https://www.capterra.com/p/120109/Xero/)[ Zapier](https://www.capterra.com/p/130182/Zapier/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (65) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (65) 4.9 Based on 65 reviews ## User reviews Overall rating 4.8 Based on 66 reviews Filter by rating 5(55) 4(10) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent PS Paula S. Founder Facilities Services ### "Outstanding software backed by exceptional support!" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 15, 2026 As a small family-owned business opening our very first coworking space, navigating software setups was brand new to us. Our overall experience with Optix has been outstanding. Not only is the platform powerful and feature-complete, but the level of personalized guidance and onboarding support we received from \[sensitive content hidden\] made the entire transition smooth, stress-free, and hugely successful. Pros Optix has EVERYTHING we need and more—the platform was clearly built with incredible attention to detail, and they’ve thought of everything. What made the biggest difference for us, however, was the support from \[sensitive content hidden\]. She guided me step-by-step through the entire onboarding process with patience. In particular, her help setting up custom automations saved us an enormous amount of time and allowed us to create a seamless user experience, which is essential for our autonomous setup. Cons Getting the hang of the platform initially had a bit of a learning curve. However, once you dedicate a little time to exploring the features, everything becomes straightforward and easy to navigate. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Andrea A. H. Executive Director Non-Profit Organization Management ### "Exceptional Coworking Operations Platform with White-Glove Support" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 August 31, 2026 We have been using Optixapp for nearly three years to support the operations of our 52-key coworking facility in New York City, and it has become an essential part of how we run the business day to day. From facility access and room and desk bookings to member communications, operational tracking, and integrations, Optix gives us the centralized tools we need to manage a large and active membership community efficiently. We evaluated similar providers, but Optix continues to stand out for its combination of value, white-glove support, and a platform built for the realities of coworking operations. The people behind the product are also a major differentiator. Their development team, customer-success managers, and support staff are exceptionally responsive, and customer service has been superb throughout our partnership. Our success managers have helped expand our knowledge of software best practices, shared practical recommendations, and kept us informed about the development timeline for new tools and features. There are a few enhancements we would welcome—particularly more robust promotions functionality and improved printing integrations—but these are minor opportunities compared with the breadth of what Optix already delivers. Pros Optixapp offers excellent value by bringing facility access, security, room and desk booking, operational tracking, integrations, and member communications into one cohesive platform. It is intuitive to use, supports the needs of a large membership base, and helps our team operate efficiently. Most importantly, the customer service is outstanding: the development team and success managers are responsive, knowledgeable, proactive, and committed to helping us get the most out of the software. Cons We would like to see more flexible promotions tools, including stronger options for discounts, incentives, and campaign-based offers, as well as improved printing integrations for tracking and billing printing usage. These are relatively minor enhancements, and they do not outweigh the platform’s overall functionality, value, support, and ability to manage nearly every core aspect of a successful coworking operation. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KM Karla M. Community Associate Facilities Services ### "Transformed our operations." 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 August 31, 2026 We've been using Optix for the past 4 years, since our opening, to manage a 10,000 sq. ft. hybrid workspace a good amount of active members. Overall, it’s stripped away hours of weekly administrative manual work, though a few minor functional gaps can definitely be better! We love the fat that we get to meet with the team and ask questions that change throughout the years. The digital key integration with Kisi is fantastic, I just tap my phone near the reader at the front door or meeting room to unlock it, meaning our guests never have to worry about forgetting a physical keycard, we can even open doors for them from miles apart. Booking a conference room and instantly syncing the invitation to our Google Calendars takes under three steps. We also appreciate the member directory, perfect to build community. Pros Whenever our team hit a technical snag or needed help setting up a complex custom workflow (like integrating access control or custom billing tiers), the support team responded remarkably fast. Instead of sending canned troubleshooting articles, they provided direct, actionable answers that minimized downtime for our operations. The recurring monthly meetings added immense value. Having a regular platform to review our space’s platform usage data, learn about upcoming feature updates, and share feedback on product improvement made us feel like true partners rather than just another subscription account. Their team actively listened to our specific operational challenges and helped us brainstorm creative ways to structure our plan configurations inside the app. Cons The admin web dashboard can sometimes feel cluttered and non-intuitive when managing day-to-day settings. Finding basic controls, like modifying a member's specific permissions, setting up custom pricing tiers, or tweaking recurring booking rules, often requires clicking through multiple sub-menus rather than being accessible from the main dashboard. The web experience is definitely different from mobile, so we do find ourselves doing a lot for the members. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TJ Thomas J. Director Facilities Services ### "Easy to setup, use, manage and integrate." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 August 10, 2026 Very good indeed. We went through 3 before them and were very happy indeed. The App is great and if you need it there is also an unbranded version. The Desk Booking is very clear and easy. Pros Easy to use, setup and manage. I would highly recommend it. Optix has been great for both Members and Admin. Very good Value for Money Cons You can manage everything but as there are paid automations as an option they keep some of what would really help you to this so you have to pay more. e.g finding users that don't need to be active members. This could be better. Switched from [Nexudus](https://www.capterra.com/p/151221/Nexudus-Spaces/) much easier to use and cost was less. also the support team whilst abroad didn't cost you the earth Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Nicole H. Head of CSM and Business Operations Health, Wellness and Fitness ### "Outstanding Product, Even Better Team" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 7, 2026 I've had the opportunity to work extensively with Optix over the past few years, and it's been an outstanding experience from both a product and partnership perspective. The platform is intuitive, reliable, and continuously evolving. It covers everything we need to manage our coworking space while remaining flexible enough to adapt as our business grows. The user experience is excellent for both our team and our members, making day-to-day operations significantly more efficient. What truly sets Optix apart, however, is the team behind the product. Their support is exceptional; responsive, knowledgeable, and genuinely invested in helping customers succeed. They don't just solve issues; they actively seek feedback, listen to their users, and consistently translate that feedback into meaningful product improvements. It's clear that customer input plays a real role in shaping the platform's roadmap. It's rare to find a software company that combines a great product with such a collaborative and customer-centric approach. If you're looking for a coworking management platform backed by a team that truly cares about its customers and continuously improves the product, I can highly recommend Optix. Pros Intuitive and easy-to-use platform for both staff and members. Comprehensive feature set that supports day-to-day coworking operations. Reliable and continuously improving product. Outstanding customer support: responsive, knowledgeable, and proactive. The team genuinely listens to customer feedback and regularly incorporates it into product updates. Strong partnership approach that makes you feel heard and valued as a customer. Cons Like any feature-rich platform, there is a learning curve when first setting it up and exploring all available functionality. While the product evolves quickly, some feature requests naturally take time to make it onto the roadmap. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Rechung R. CEO Commercial Real Estate ### "Best Overall Co-working Platfrom" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 6, 2026 Solid, I have recommended it to colleges who also enjoy using the platform. It I was to do it again I would use Optix. Pros We've worked with a half dozen co-working platforms over the years. Many are not good, some are okay. Optix is the first platform I felt confident it. It works. The ability to customize the app and make it feel seamless for our members is a huge benefit. Cons The reporting functionality could be better. The dashboard is helpful but isn't completely accurate, it give more "ballpark" numbers which is helpful. It would be nice to have the same customization with the reporting as the rest of the platform. Pricing for people who you want to remain in the eco system but aren't active is high. Switched from [Proximity](https://www.capterra.com/p/10030203/Proximity/) Proximity stopped improving their product so we started looking for something contemporary. Alternatives considered [Nexudus](https://www.capterra.com/p/151221/Nexudus-Spaces/) Reasons for choosing Optix Customization and mobile experience looked better. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. NJ Nicholas J. CEO Mental Health Care ### "Great Software. Great Company." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 10, 2026 Running a shared workspace is a strange hybrid of hospitality, logistics, and air-traffic control. You need software that can keep everything moving without becoming the thing that slows you down. That’s exactly what we’ve found with Optix. The system itself strikes a rare balance: it’s powerful enough to handle the complexity of managing bookings, members, and operations, yet intuitive enough that it doesn’t require a manual the size of a phone book to operate. Once it’s integrated into your workflow, it quickly becomes an essential part of the operation. But what has impressed me just as much as the platform itself is the support team. \[sensitive content hidden\] have been outstanding. Both responsive, thoughtful, and genuinely committed to helping us get the most out of the system. Every time we’ve needed assistance, they’ve been quick to jump in and help resolve things efficiently and as fast as possible. While the software itself may be essential, the human element is what makes all the difference. Optix delivers both. Pros Ease of use, practicality, excellent customer service. Custom white-labelled mobile application is a huge part of this software's appeal both to us and to our customers. Cons Some helpful features are still under development. Document signing and customization features would be amazing. Add in a more robust CRM, marketing and lead tracking functionalities, and this software would do it all! Switched from [Cobot](https://www.capterra.com/p/197477/Cobot/) I was sold Office RnD by an overzealous sales person who promised me that Office RnD could do things that it could not, so I was forced to abandon the platform for one that worked with my business model: Optix. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. NS Nellisia S. Receptionsist Real Estate ### "Leveling Up Collab With Optix" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 February 16, 2026 Optix has significantly improved how we manage our shared workspace. The platform makes it easy for members to book desks and meeting rooms, stay informed about upcoming events, and communicate. Pros Optix has been a helpful tool for organizing COLLAB. It makes booking spaces simple, keeps communication centralized, and gives members quick access to important updates and events. Cons My main con is not being able to speak to a live person when needed. However, \[sensitive content hidden\] has been the best in helping me virtually! He's very responsive. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KC Karen C. Owner Health, Wellness and Fitness ### "Optix Helps me Run My Coworking Business" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 15, 2025 Overall this software has been wonderful for both myself as the admin and my space members who use the app on a daily basis. Onboarding was fast and easy and overall the learning curve to setup and get started was pretty short. I find the support team to be really helpful both in the library of help, and direct feedback from the team. I find it's a software I can grow with both in scale for my business and with new functionality. Pros Value for the money, functionality to automate membership and invoicing for users. Ease of use for both admins and members/users. Great support and continued development keeping pace with my business. Cons Wish there were more embedded in the web widget functionality and better free automation functionality. Switched from [Coworks](https://www.capterra.com/p/201270/Coworks/) Optix offered more functionality for the same price with more features aligned to my needs. Alternatives considered [Coworks](https://www.capterra.com/p/201270/Coworks/) Reasons for choosing Optix better overall value than the competition Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RM Robert M. Director of Strategic Initiatives Commercial Real Estate ### "Optix, a company that actually listens" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 23, 2025 Overall, an overly positive experience. From the moment you onboard, to scaling your space and operating it, Optix is there every step of the way. With new features being added regularly, we're seeing external subscriptions being cut in favor of using Optix built in features, as they're delivering better alternatives than some of the industry standards. We only look forward to continuing with Optix in the future. Pros Easy to use dashboard experience, with every mainstream integration that you'll ever need to operate any space. All aspects of the dashboard has as much depth that you'll need that any other CRM and management dashboard simply cannot compare when it comes to being in all-in-one solution, every point of operation is married perfectly. The team at Optix are also very open minded, taking every inquiry, every question with delivering an answer to the best of their abilities. My company in the past has gave a couple of suggestions, and we were proud and even surprised that a tech company in this day and age still listens to customers and adding features that we request to make everyone's lives easier in this industry. Cons One of the very few things that can be said that isn't the best is the white label app's customization. Don't get me wrong, it is at the end of the day a very wonderful app that is intuitive and easy to use. We would like to see more customization so that we could make certain amenities or features of our space a little more focused, and when it comes to branding, certain colors unfortunately do not work. Also, as a lover and adamant user of dark mode on almost all apps/websites i regularly use, I'm sure some of our members would like to see something similar, but otherwise not much to dislike about! Switched from [Loyal Zoo](https://www.capterra.com/p/143016/Loyal-Zoo/) Unified experience that we were seeking to stop wasting our time manually booking resources, managing customers, and using a plethora of tech stacks to make the customer experience better. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor July 28, 2025 Thank you so much for this review, Robert! We are so grateful to partner with you and your team, and for all the feedback you have shared over the years! We take all clients' feedback to heart, and we are so glad you have found improvements and new features in Optix that support your goals. We are also so excited to see your organization continue to grow, and to be supporting you on this journey! Thank you again, Robert for taking the time to share your thoughts and support here! [View all Reviews](https://www.capterra.com/p/141220/ShareDesk-Optix/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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