Blackboard Collaborate

4 / 5 35 reviews

Who Uses This Software?

Corporate/Government Education & Training and Development leaders, CLOs, HR, sales trainers


Average Ratings

35 Reviews
  • 4 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 4 / 5
    Customer Service

Product Details

  • Free Version
    Yes
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    24/7 (Live Rep)

Vendor Details

  • Blackboard
  • www.blackboard.com
  • Founded 1997
  • United States

About Blackboard Collaborate

Our web conferencing solution supports a modern workplace with two-way VoIP, multi-point video, built-in phone conferencing, interactive whiteboard, desktop sharing, and more. Trainers and learners can engage naturally and easily.


Blackboard Collaborate Features

  • Audio / Video Conferencing
  • Brainstorming
  • Chat / Messaging
  • Contact Management
  • Content Management
  • Cooperative Writing
  • Discussion Boards
  • Document Management
  • Group Calendars
  • Project Management
  • Synchronous Editing
  • Task Management
  • Version Control
  • Application Sharing
  • Chat / Messaging
  • Electronic Hand Raising
  • On-Demand Webcasting
  • Presentation Streaming
  • Private Text Chat
  • Record & Playback Ability
  • Two-Way Audio & Video
  • Video Streaming
  • Whiteboard

Blackboard Collaborate Reviews Recently Reviewed!

Great video conferencing tool!!

Nov 17, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Very efficient and easy to use; it is browser based, so there is not a need to download. Features to add files are very beneficial and I am a fan of the whiteboard feature that allows for real-time interaction.

Pretty good learning tool for what it's designed for

Nov 08, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I like that you can add so many different modules to it and make the experience more dynamic for all the users

Cons: Sometimes it does feel a bit clunky and messy. Depending on the admin different modules are used in different ways, making it hard to all be on the same page

Overall: Helps learn

I really like this product and would highly recommend it to those in distance education.

Oct 29, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I like the ease of use and a number of ways to have the audience interact with the speaker. Favorite feature is being able to pull up a webcam.

Cons: I like that you can record the session, but the biggest drawback is not being able to record in breakout rooms.

Great software for online schooling, but has limitations

Oct 25, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
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Comments: I love that I can control who types, who can speak, and who can use the video function. I do wish that I could change the name of a student who logs in. If they log in with their name spelled incorrectly, they have to log out and log back in, whereas in our old software (Elluminate!) I could edit participant names.

Pros: Blackboard Collaborate makes it simple for me to attend online meetings and meet virtually with my students across the state of Florida. I can easily upload PowerPoint slides, play videos, and distribute files.

Cons: The Exception Errors are pretty common - sometimes I get booted out or my software freezes. It seems like the higher the attendance, the more likely these errors are.

I have used blackboard as a student.

Oct 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I like that Blackboard is very easy to use. Blackboard provides a discussion form for classroom discussion as well as general inquiries.

Cons: Blackboard seems difficult at first to use. However, this is typical of most new software and ease of use becomes easier in time.

Blackboard Collaborate made online classes much more interactive.

Oct 03, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Pros: - Ability to break out into private groups while still remaining in the main session.
- Chat system, audio, and video capabilities.
- Able to draw on the screen during presentations.
- Admin can restrict permissions or grant permissions for specific users.
- Ability to receive a recording of the session
- Ability to test demo a room by yourself to practice beforehand.

Cons: It could be laggy sometimes, but not too often (this may have also been due to users' internet speeds). Trying to fast-forward in the records sometimes caused the entire session to start over from the beginning.

Overall: Interactive classes that could be recorded for replays, if needed. The ability to practice a presentation in a test demo room anytime, instead of going in blind on the day of the presentation. Note that I mainly used this software with my school previously.

I use this for a class I attend every week

Sep 21, 2017
3/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality

Pros: the ease of joining- I am not tech savvy and I found it quick and easy to use this product. All of the featured buttons are also rather self explanatory.

Cons: When A screen is being shared some key features are lost, such as being able to see who is still in the collaboration with you.

Getting used to it

Sep 21, 2017
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
Likelihood to Recommend: 5.0/10 Not
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Pros: Some of the features are nice such as letting the instructor know that I need to leave before signing off.

Cons: It was confusing to begin with. I have been using it for a class this past year and I feel as though I am still not completely comfortable with it and I usually pick up technology pretty quickly.

I have used blackboard as a student for the better part of 2 years and have really enjoyed the trans

Sep 09, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I went from a similar software to blackboard and have found nothing but excellent and useful featurz

Cons: I don't like the home page display. I wish there was some ability to customize the way the software works when launched

I use this software daily. It is rather simplistic to use however my institution will be switching.

Sep 07, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money

Pros: I like the wide variety of how you can set up things and communicate with fellow students and staff.

Cons: I think what I least like is we tend to have errors with this system, where things time out and/or data is lost and has to be resubmitted.

Instructor

Sep 01, 2017
3/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
2 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: I like that they don't try to update it every two days. Typically with updates come new issues that slow down the process of student learning to deal with technical issues.

Cons: I have students who only own Apple computers, they cannot copy and paste in collaborate without having to go through additional steps. To ask a 6th grader to complete that is like asking them to perform brain surgery. In addition, although it is "tablet friendly" students on tablets cannot write on the "whiteboard", or have the same functions as students on computers. This also slows down learning. It ends up being me trying to teach a lesson, and then having to rewrite on the "whiteboard" what the student has written in the chat box so that when the file is saved their work/words show up.

Blackboard Collaborate use in Middle School

Aug 08, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: Easy to load presentations, tools are easy to use. Students are able to navigate easily after reviewing prelared direction slides.

Cons: Sometimes system will lock up, freeze everything up. This has happened to other teachers as well. I wish there was a easier way to record lessons.

Great for online classes!

Jul 18, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money

Pros: Whiteboard: Professors use this feature to explain topics by drawing some diagrams on the Whiteboard.
Share Documents: This feature is widely used by the professors to share their notes with the class.
Breakout Groups: Professor use this feature to create groups in the class for some tasks.

Cons: Complexity: Some non-technical professors find it difficult to use different features of Blackboard Collaborate.
Video Quality: Some times Blackboard Collaborate provides very poor quality videos even if there is a good internet connection.
Audio-Video Synchronization: In the recordings, the video does not keep up with the audio and you will sometimes see that they are out of sync.

A reliable education tool!

Jul 13, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
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Pros: Blackboard has proven itself through it's longstanding commitment to education and it's work providing a mobile platform for classrooms. This tool has given my professors the flexibility to conduct class remotely.

Cons: There are several newer softwares that provide a bit more bells and whistles however, lack the respected reputation of blackboard.

Great tool for college classes.

Jun 07, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: There is so much to keep track of with classes, assignments, grades, etc. and blackboard lets everything stay in one place so students and teachers aren't spending too much time just locating items.

Cons: It can be a little glitchy at times but overall, the pros greatly outweigh the cons for blackboard as a student.

Overall: Saved time and effort during a busy college life.

User friendly

Apr 27, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Comments: Very user friendly, easy to use. Provides many features such as collaborative rooms for distance learning.

Awesome and amazing

Apr 06, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Blackboard is a really helpful product for high school students like myself. I use this everyday and love how easy it is to use.

Blackboard review

Apr 06, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Blackboard is easy to use way for teachers to communicate with me, it allows my professors the ability to send important notices and anything they feel might be of importance, Giddy up.

Easy to use

Mar 14, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Pros: Blackboard is easy to use for students and professor, it's nice to have all of our classes and information located on one platform.

Cons: Our school sometimes shuts down Blackboard or has an outage, I'm not sure if this is the fault of FSU or Blackboard

The experience was productive

Mar 13, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 5.0/10 Not
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Pros: It functioned. Used when I attended ACC and the software always worked as expected. It was a reliable platform as I remember.

Cons: None come to mind. I remember it being useable on all my computers and I could log on to do homework without issues.

Blackboard Learning

Mar 12, 2017
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
Likelihood to Recommend: 6.0/10 Not
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Pros: Ability to consolidate wide variety of subject information. Easy to use and notification service helpful.

Cons: Social messaging feature not wonderful. Interface needs better user design with improved streamlining and user experience required.

Good but nothing special

Mar 12, 2017
3/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Comments: Its a good software for college but its usefulness depends on how much the instructor and institution invests in it so if a teacher doesn't update it its not that useful.

It works

Mar 12, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
2 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It's is very easy to implement and use. It add into our LMS with out any issues and is a one click solution to live classes and office hours

Cons: It can confuse students at times with it's interface. I do think it could be easier to find where recordings are when there are created.

Blackboard - Yep, I've Used It

Jan 17, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money

Comments: Honestly, a lot of students hate on Blackboard, but I've never had any major problems with it. It's gaudy and a little slow from time to time, but it works well enough for what it's supposed to do. It could be done better but it could also be done decidedly worse.

Not perfect, but pretty close

Jan 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Very high ease of use, lots of customization options for educators, and everything is integrated into one place, which makes life much easier for both students and educators.

Cons: Assignment submission can be vaguely clunky at times, and the site very occasionally goes down, but these are both just minor nuisances.

Overall: Blackboard expertly walks a very fine line between offering educators too much customization and having the less tech-savvy neglect their Blackboard pages, and offering too little customization and having barebones pages. Besides the cost (which can get a bit hefty for larger organizations but is more manageable at a smaller scale), there are very few actual drawbacks, and though I have not personally interacted with their customer support, by all accounts that I've heard the support is very responsive. The only real competitors that Blackboard has are alternatives like Moodle, which really pale in comparison to organizations of even moderate sizes.

Are you ready to learn?

Jan 12, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Blackboard is an excellent, simple learning platform that allows you to teach and collaborate. It is a wonderful solution.

Good for college use

Dec 30, 2016
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality

Comments: This software was utilized by my college university to maintain our courses and provide a communication line between teachers and students. It worked well enough for our needs.

No complaints

Dec 06, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: I use this software in masters degree program to "collaborate" with my classmates. No complaints does what it needs to do.

Very easy to use, but not always so easy for the students

Dec 06, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Ease of use. Effective way to have an off-site classroom discussion

Cons: No preparation for planned upgrade or directions on how to use.

Overall: I was using this software for a class and I understood how to use it. But then, they did an upgrade over the summer and suddenly I didn't know how to use it or to tell the students how. I figured it out and it is really easy and effective once you do that, but lost time in the class as a result. A better introduction to changes and advance notice would have helped.

Recommendations to other buyers: Addressed earlier

Best way to organize assignments for classroom

Nov 28, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: Seeing grades posted throughout the semester, referencing resources that teachers posted, and taking quizzes and tests on it. I also appreciated that they worked with group projects to connect with other students in the class and to upload assignments.

Cons: It would crash every so often, not enough to make a huge deal about it.

Overall: I used blackboard as a student. I always liked when a teacher would use blackboard to upload assignment, post grades, have PowerPoints available, and even when test and quizzes there.

Student Perspective

Nov 09, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Great for student and teacher interaction as well as inter student discussion,

Overall: As a student, I use blackboard daily for my courses, I find it simple to navigate, however sometimes the layout of the documents and work is confusing and often times not aesthetically pleasing.

Blackboard Collaborate is a good tool for virtual meetings

Sep 07, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: I like that Blackboard Collaborate allows users to access the meetings via desktop, laptop, and mobile device. I also like that users can create their own rooms and breakout rooms within the main session.

Cons: I don't like that users who access the meetings from mobile device have limited abilities to use the tools within the session. I feel as though a mobile device would make it easier to use the whiteboard tools and options, but they are completely shut down for participants who attend via a mobile device.

Recommendations to other buyers: Blackboard Collaborate has many good features, including sharing PowerPoint Presentation, Web tours, videos, etc. It is outstanding when on a laptop or desktop, but it is only average on a mobile device.

Blackboard collaborate in FLVS

Sep 07, 2016
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Pros: I love that students are able to use the mic and be involved. In addition the Powerpoint transfer makes it REALLY easy to create lessons. I think that's my favorite part.

Cons: Being dropped from the room, not being able to have a large amount of slides/rooms/and participates without the room dropping everyone out.

Recommendations to other buyers: Being able to have separate rooms support more files and participants. Being able to record in each individual break out rooms.

Blackboard for projects and live lessons

Sep 07, 2016
4/5
Overall
5 / 5
Ease of Use
3.5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use and add new objects. Students enjoy being in blackboard and enjoy using the tools offered to students.

Cons: Internet issues can be experienced. If too many students on in rooms, can freeze up.

Recommendations to other buyers: Add larger storage and user availability. It would be great to have the ability to add lots of rooms in a session and load a variety of slides to be used by students. I am not sure if it an issue on the "school website" or a blackboard concern.

I've been using this for years, and love it, but it has major issues

Aug 26, 2016
4/5
Overall
3.5 / 5
Ease of Use
4.5 / 5
Features & Functionality
Likelihood to Recommend: 6.0/10 Not
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Pros: Blackboard Collaborate is such a great option for online teachers. We use it to meet with students and present lessons live on the computer. I use it weekly. It is seamlessly integrated with PowerPoint. The features are neat - you have lots of controls as a moderator. You can allow students to speak, use video cameras, type, draw, add pictures to the whiteboard, etc. You can set how many students can be speaking at once. You can mute them by taking away tools. You can create breakout rooms. You can play all sorts of media. You can remove students who are not behaving. You can lock the room or allow attendees in late. I've met with anywhere from 1 to 700 participants. You can make permanent forcing slides and make sure that students can't do anything without a teacher being present, but there are downsides to those functionalities as well. The app is really great. It is limited, and simple, but I've never had a problem with it.

Cons: The major thing I dislike is the "exception error" that I get CONSTANTLY. Basically, BBC can only handle so much data. Because it can't tell which participant needs what, it actually has to save and stream anything within a certain time period and send that out to everyone in the room. So, it really bogs the room down. It is just saving a TON of data at any given time. We've had to create separate rooms for back to back sessions instead of hosting them in the same room for this reason. It'll give an exception error if you try to do too much with too many people in too small a timeframe. Don't try to host a session over a wireless hotspot unless you have unlimited data. One session cost me like 2 gigs of data. Recording can only be done in the main room. If you need to record in a breakout session, you'll have to figure something else out. We use Snagit for breakout room recordings. The administrator panel is very confusing. I'm really tech savvy and I have a hard time navigating. It is definitely not intuitive when it comes to setting up new rooms and adding moderators. The permanent forcing slides are good. No issues there. However, what a pain to set up -- it just makes no sense. I wish it was easier to figure out how to do that.

Recommendations to other buyers: We've tried several and BBC seems to be the best. With any product, there is no such thing as perfect. I've had experience with 3 different presentation softwares and the other one I liked was Elluminate. Blackboard Collaborate is a good one but I wish it could handle more data. Consider: cost, how many attendees you'll have, how often you'll use it, and what support you'll have.