Blackboard

Blackboard Collaborate

4 / 5 130 reviews

Who Uses This Software?

Corporate/Government Education & Training and Development leaders, CLOs, HR, sales trainers


Average Ratings

130 Reviews
  • 4 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Version
    Yes
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    24/7 (Live Rep)

Vendor Details

  • Blackboard
  • www.blackboard.com
  • Founded 1997
  • United States

About Blackboard Collaborate

Focused on education and training, Blackboard Collaborate is designed for simplicity, accessibility and to support education and training workflows. Whether it's an online meeting, virtual group training, or connecting remote employees, our one-click virtual training solution offers a level of connection and engagement that makes learners forget that they're not in a physical space.


Blackboard Collaborate Features

  • Audio / Video Conferencing
  • Brainstorming
  • Chat / Messaging
  • Contact Management
  • Content Management
  • Cooperative Writing
  • Discussion Boards
  • Document Management
  • Group Calendars
  • Project Management
  • Synchronous Editing
  • Task Management
  • Version Control
  • Application Sharing
  • Chat / Messaging
  • Electronic Hand Raising
  • On-Demand Webcasting
  • Presentation Streaming
  • Private Text Chat
  • Record & Playback Ability
  • Two-Way Audio & Video
  • Video Streaming
  • Whiteboard

Blackboard Collaborate Reviews Recently Reviewed!


I've been using this for years, and love it, but it has major issues

Aug 26, 2016
4/5
Overall
3.5 / 5
Ease of Use
4.5 / 5
Features & Functionality
Likelihood to Recommend: 6.0/10 Not
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Pros: Blackboard Collaborate is such a great option for online teachers. We use it to meet with students and present lessons live on the computer. I use it weekly. It is seamlessly integrated with PowerPoint. The features are neat - you have lots of controls as a moderator. You can allow students to speak, use video cameras, type, draw, add pictures to the whiteboard, etc. You can set how many students can be speaking at once. You can mute them by taking away tools. You can create breakout rooms. You can play all sorts of media. You can remove students who are not behaving. You can lock the room or allow attendees in late. I've met with anywhere from 1 to 700 participants. You can make permanent forcing slides and make sure that students can't do anything without a teacher being present, but there are downsides to those functionalities as well. The app is really great. It is limited, and simple, but I've never had a problem with it.

Cons: The major thing I dislike is the "exception error" that I get CONSTANTLY. Basically, BBC can only handle so much data. Because it can't tell which participant needs what, it actually has to save and stream anything within a certain time period and send that out to everyone in the room. So, it really bogs the room down. It is just saving a TON of data at any given time. We've had to create separate rooms for back to back sessions instead of hosting them in the same room for this reason. It'll give an exception error if you try to do too much with too many people in too small a timeframe. Don't try to host a session over a wireless hotspot unless you have unlimited data. One session cost me like 2 gigs of data. Recording can only be done in the main room. If you need to record in a breakout session, you'll have to figure something else out. We use Snagit for breakout room recordings. The administrator panel is very confusing. I'm really tech savvy and I have a hard time navigating. It is definitely not intuitive when it comes to setting up new rooms and adding moderators. The permanent forcing slides are good. No issues there. However, what a pain to set up -- it just makes no sense. I wish it was easier to figure out how to do that.

Recommendations to other buyers: We've tried several and BBC seems to be the best. With any product, there is no such thing as perfect. I've had experience with 3 different presentation softwares and the other one I liked was Elluminate. Blackboard Collaborate is a good one but I wish it could handle more data. Consider: cost, how many attendees you'll have, how often you'll use it, and what support you'll have.

Worked with Blackboard for several yrs obtaining two degress as an online student.

Aug 06, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: I like the ease and setup of the course in blackboard. The layout is super-friendly in terms of finding your course materials, your email, instructor information, or accessing discussion boards. As a student in different schools, I found blackboard worked pretty much the same way, no issues in attending my live class sessions or taking my tests.

Cons: No cons regarding blackboard from a student's stance. It is really laid out where anyone can log in and find their way around after a brief tutorial.

Overall: I have used Blackboard across the years in different educational facilities as an online student. It has been non-problematic and I've achieved to college degrees and would recommend to anyone looking to set-up a learning environment.

Good collaborative tool for long-distance learning

Jan 26, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Lots of useful features for professors and students that makes online learning feel more personal. Instant messaging works well and the interactive whiteboard is indispensable. It's a nice touch that it's browser-based, so there's no need for students to download a desktop version as it can be accessed anywhere. Students seems to benefit from the instant interaction with the teacher with the two-way webcam capabilities. Uploading files, slides, and videos is smooth and useful.

Cons: All features are hard to realise if you don't have a lot of IT resources or experience. Students should be able to record private sessions/breakout rooms. Sometimes students find that the more people in attendance, the more instance of freezing and errors. Some students have also mentioned issues interacting with the MacBooks. Tablet/mobile capability could also be tweaked as the interactive whiteboard seems to have issues on these platforms.

A lot or promise, but classrooms need to change for this to be that useful.

Apr 30, 2018
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: Blackboard Collaborate is accessible from most device types, which is helpful when dealing with larger classrooms, and and technically-challenged professors. The platform is also accessible for students with language and physical needs, which really extends the lecture opportunities in ways not really available in a real classroom. Also, unlike some other LMS programs, Blackboard Collaborate doesn't try to reinvent the wheel when it comes to features and user interaction. Much of the functionality feels similar to existing and common software that users will likely be familiar with, so the learning curve is not steep.

Cons: Blackboard Collaborate can be slow, awkward, and suffers from the same sort of limitations as other digital conferencing tools. Yes, there are features not dependent on real-time, two-way communication, and it can function without all users on board, but it can't replace many normal lecture/class use cases. That means that educators and administrators have to think of new curriculum and instruction plans just to use the software. This is not so much a technical fault as it is just a limitation of the concept.

Overall: This software extends learning beyond the bounds of a normal classroom, and opens up opportunities for new forms of learning.

Best way to organize assignments for classroom

Nov 28, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: Seeing grades posted throughout the semester, referencing resources that teachers posted, and taking quizzes and tests on it. I also appreciated that they worked with group projects to connect with other students in the class and to upload assignments.

Cons: It would crash every so often, not enough to make a huge deal about it.

Overall: I used blackboard as a student. I always liked when a teacher would use blackboard to upload assignment, post grades, have PowerPoints available, and even when test and quizzes there.

Capterra-loader

Blackboard is a must for a modern learning work environment.

Mar 22, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The most important part of this program is its web conferencing feature ,which gives us access to functionalities needed to support a modern teaching and learning work environment, such as 2 way VoIP, built-in phone conferencing,multi-point video,rich media ,mobile collaboration , interactive whiteboard, application and desktop sharing, breakout rooms, and session recording.

Cons: Blackboard is restrictive in terms of the file formats, we are able to play. Also there is the tendency for text boxes and some dialogue components within the Blackboard framework to suddenly malfunction.

Instructor

Sep 01, 2017
3/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
2 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: I like that they don't try to update it every two days. Typically with updates come new issues that slow down the process of student learning to deal with technical issues.

Cons: I have students who only own Apple computers, they cannot copy and paste in collaborate without having to go through additional steps. To ask a 6th grader to complete that is like asking them to perform brain surgery. In addition, although it is "tablet friendly" students on tablets cannot write on the "whiteboard", or have the same functions as students on computers. This also slows down learning. It ends up being me trying to teach a lesson, and then having to rewrite on the "whiteboard" what the student has written in the chat box so that when the file is saved their work/words show up.

Blackboard Collaborate

Aug 15, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: Ease of use and integration into Blackboard courses with the additional capability of use outside of the LMS. The ability to hold virtual meetings for business as well as academics is great. Our instructors love using Collaborate for virtual office hours and our HR department uses it for job interviews and board meetings. Great program.

Cons: The compatibility with browsers other than Chrome has caused issues for faculty in the past. It is our understanding that Collaborate is made specifically for Chrome, which is not everyone's browser of choice.

Overall: The ability to hold virtual meetings for business as well as academics is great. Our instructors love using Collaborate for virtual office hours and our HR department uses it for job interviews and board meetings. Great program.

Blackboard Collaborate is still better than BB ULTRA

Aug 24, 2018
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: Sharing my entire screen is so easy, so no matter what program I am sharing or switching to, all can easily be seen. I also like that I can easily set up all the live chats for the whole month.

Cons: Sometimes it would take a while to load and my students would be late to the live chats. But in reality it was that big of a deal. I think ti still works great compared to BB Collaborate Ultra!

Overall: I miss it!! One of the institutions recently switched to BB Collaborate ULTRA and that's a nightmare! My students can't log into and sharing my entire screen creates what I call the "infinity death stream" where an endless repeat of what I am sharing displays and no one can see anything! I WISH I could use BB Collaborate again!!! I would much rather have a slower start up with seamless screen and program sharing than a faster start up.

Great tool for college classes.

Jun 07, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: There is so much to keep track of with classes, assignments, grades, etc. and blackboard lets everything stay in one place so students and teachers aren't spending too much time just locating items.

Cons: It can be a little glitchy at times but overall, the pros greatly outweigh the cons for blackboard as a student.

Overall: Saved time and effort during a busy college life.

My classes occur in classroom and I use this platform as an virtual educative experience

Feb 06, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: I enjoy to preparer the scenario previously and while the students login to the platform, I chat with them: "Hey, welcome" and I invite them to change their profile, after that, I share with them my PowerPoint files or I give them the guideline to share their files.

To assign or change the session-role with the students has been a great experience: let them drive the class and expose their jobs from their device, sharing their desktop, letting them to use any software to show it.

Its `no necessary a big bandwidth of Internet, it works fine with medium/low bandwidth, in this way the video and the sound communication are pretty good, considering this.

Cons: I must take time to teach/familiarize previously for the students in the use of the platform, it is not an intuitive software.

Overall: A good platform for a virtual experience educational

Great LMS

Feb 07, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very user friendly. Easy to be navigated by students and faculty. Smooth integration with publisher's materials.

Cons: If they can add a delete button on announcements. I copy announcements from previous semester and I would like to see that you can select several announcements to be deleted in one click.

A great tool for online courses or web conferences

Mar 13, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: I am a part-time graduate student and took several online courses to save commute time. Blackboard Collaborate makes it easy to have a fully-engaged audience without being physically present. You can communicate with the instructor or other students via audio or by typing messages. And it would allow you to record the session so that the students who miss it can have access to it at a later time.

Cons: You will need strong internet connection to make it work well. If the internet slows down, you may get kicked out of BB collaborate. It is not very intuitive and it may require some training before you know how to use it properly.

Blackboard Collaborate made online classes much more interactive.

Oct 03, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Pros: - Ability to break out into private groups while still remaining in the main session.

- Chat system, audio, and video capabilities.

- Able to draw on the screen during presentations.

- Admin can restrict permissions or grant permissions for specific users.

- Ability to receive a recording of the session

- Ability to test demo a room by yourself to practice beforehand.

Cons: It could be laggy sometimes, but not too often (this may have also been due to users' internet speeds). Trying to fast-forward in the records sometimes caused the entire session to start over from the beginning.

Overall: Interactive classes that could be recorded for replays, if needed. The ability to practice a presentation in a test demo room anytime, instead of going in blind on the day of the presentation. Note that I mainly used this software with my school previously.

Exceedingly glitchy, poor tech support options

Feb 16, 2018
1/5
Overall
1 / 5
Ease of Use
2 / 5
Features & Functionality
2 / 5
Customer Support
1 / 5
Value for Money

Pros: Blackboard allows large or small meetings in which one or two people only will be on video or speaking at a time.

There is a whiteboard functionality that allows all users to contribute at the same time

Cons: Blackboard can be counted on to freeze and/or completely crash for at least one person per meeting, without fail. I've used this software both for school and for business use. While using it for work I was unable to stay connected to a meeting for more than 15 minutes at a time for about 6 months. At one point my employer replaced the computer I was using thinking the issue was hardware related.

Several outreaches were needed to customer service and tech support. Both phone and chat options were extremely slow to respond- I had to wait over an hour for a phone rep and about 25 minutes to reach a Chat Specialist

The specialists were very friendly and provided several tips but the troubleshooting didn't fix the problem. I ultimately found a solution online through other forums.

Capterra-loader

Great for students

Apr 05, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I enjoy the capabilities of this software. I used this platform while enrolled in school and we heavily relied on the grading, scheduling breakdown, and messaging.

Cons: I believe adding a planner to the platform would greatly benefit students. Should investigate this option.

Great software for online schooling, but has limitations

Oct 25, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
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Comments: I love that I can control who types, who can speak, and who can use the video function. I do wish that I could change the name of a student who logs in. If they log in with their name spelled incorrectly, they have to log out and log back in, whereas in our old software (Elluminate!) I could edit participant names.

Pros: Blackboard Collaborate makes it simple for me to attend online meetings and meet virtually with my students across the state of Florida. I can easily upload PowerPoint slides, play videos, and distribute files.

Cons: The Exception Errors are pretty common - sometimes I get booted out or my software freezes. It seems like the higher the attendance, the more likely these errors are.

Pretty good learning tool for what it's designed for

Nov 08, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I like that you can add so many different modules to it and make the experience more dynamic for all the users

Cons: Sometimes it does feel a bit clunky and messy. Depending on the admin different modules are used in different ways, making it hard to all be on the same page

Overall: Helps learn

I used this program while I was in my bachelors program and my masters program.

Apr 24, 2018
3/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money

Pros: I like that you have the ability to connect with your classmates and professors. It made it easy to work on group projects with everyone's busy schedules.

Cons: This software seemed to be down a lot. I understand that maintence needs to happen, but it became inconvenient.

Tool used for class information access.

Dec 01, 2017
3/5
Overall
2 / 5
Ease of Use
3 / 5
Features & Functionality
1 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: Being able to find documents and upload assignments are features of this software that I appreciate the most.

Cons: Software page layout could use work. Page layout is chaotic and confusing to interact and navigate with.

Overall: Great tool that allows teacher and student to communicate via documents.

I used BlackBoard as a student.

Feb 07, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This software allowed me to register for classes, register for graduation, view my grades, and access online courses all in one place.

Cons: I think the software system should develop an app for IOS and android that allows students to be notified when a class opens up.

Blackboard Collaborate is a good tool for virtual meetings

Sep 07, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: I like that Blackboard Collaborate allows users to access the meetings via desktop, laptop, and mobile device. I also like that users can create their own rooms and breakout rooms within the main session.

Cons: I don't like that users who access the meetings from mobile device have limited abilities to use the tools within the session. I feel as though a mobile device would make it easier to use the whiteboard tools and options, but they are completely shut down for participants who attend via a mobile device.

Recommendations to other buyers: Blackboard Collaborate has many good features, including sharing PowerPoint Presentation, Web tours, videos, etc. It is outstanding when on a laptop or desktop, but it is only average on a mobile device.

Use blackboard as a grad student.

Feb 07, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The overall quality, ease of use, features & functionality of blackboard make it a great software for college students and college campuses to invest in.

Cons: BlackBoard apps should have a feature that allows students to be notified of financial aid reimbursement.

Use it for online education

Mar 13, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I love how easy it is to use. I love how as a teacher, I have total control of the blackboard and can turn on and off features for my students.

Easy to use

Jan 30, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Easy to use and very beneficial. I used it for many online college courses. It keeps everything organized and allows people to collaborate.

Cons: It can be difficult to navigate at first. I also think it could benefit from being more user friendly.

As a student, using Blackboard has been integral to organizing my school materials

Jul 13, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I like the user friendliness, especially as it relates to upcoming assignments on the front page of the application.

Cons: I dislike how cluttered it can get when you delve deep into some of the modules within the application.

Overall: Ability to see schoolwork

Capterra-loader

Made it easy to collaborate with groups members on projects/assignments and hit deadlines

May 09, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The ability to join forces online with fellow groups members on a specific project or task, and work together within the platform to finish our tasks by the deadline.

Cons: Video wouldn't always work, seemed like the IT department was the place to go for all issues and they didn't always have a full handle on how portions of Blackboard itself worked.

Overall: Being able to access course information on the fly, all online

Capterra-loader

Save money, use Bb Collaborate

Aug 08, 2018
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: I like that this is already a tool in Blackboard and that I don't have to go outside of the LMS to hold a video conference. This saves us time and money so we don't have to buy or train on an outside tool.

Cons: I don't like that it only works well in Chrome. Also, you have to have a fast computer to hold a session. I was using a dated computer at one point and it kept dropping the session. But if you can remember to remind users to only use Chrome and if you have a fast computer, you'll be able to use this.

Overall: Once my computer was upgraded, I had an 7 year old computer previously, all of my issues went away.

Easy to use

Mar 14, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Pros: Blackboard is easy to use for students and professor, it's nice to have all of our classes and information located on one platform.

Cons: Our school sometimes shuts down Blackboard or has an outage, I'm not sure if this is the fault of FSU or Blackboard

I use this software daily. It is rather simplistic to use however my institution will be switching.

Sep 07, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money

Pros: I like the wide variety of how you can set up things and communicate with fellow students and staff.

Cons: I think what I least like is we tend to have errors with this system, where things time out and/or data is lost and has to be resubmitted.

The experience was productive

Mar 13, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 5.0/10 Not
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Pros: It functioned. Used when I attended ACC and the software always worked as expected. It was a reliable platform as I remember.

Cons: None come to mind. I remember it being useable on all my computers and I could log on to do homework without issues.

A Nice Upgrade to the Old System

Jul 31, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: The new Blackboard Collaborate is great! I've used it as both a student and as a potential professor, as I am a certified online instructor. When I was obtaining my certification, I was trained in how to use Blackboard Collaborate and create/open sessions. We did a few tests and it was a lot better than the old version back when I was just an undergraduate student taking the occasional online course.

Cons: There wasn't really much negative about it. The old Blackboard Collaborate needed improvement, but the new version is that improvement. It looks better, functions better, and operates more efficiently.

Good collaboration tool for teachers and students

Apr 30, 2018
3/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality

Pros: Very useful for connecting with other students and the professor. Simple to use to turn in homework.

Cons: Required a lot of maintenance so it was down quite a bit when we needed access to our documents. Good when it was up of course.

Blackboard Learning

Mar 12, 2017
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
Likelihood to Recommend: 6.0/10 Not
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Pros: Ability to consolidate wide variety of subject information. Easy to use and notification service helpful.

Cons: Social messaging feature not wonderful. Interface needs better user design with improved streamlining and user experience required.

Student Perspective

Nov 09, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Great for student and teacher interaction as well as inter student discussion,

Overall: As a student, I use blackboard daily for my courses, I find it simple to navigate, however sometimes the layout of the documents and work is confusing and often times not aesthetically pleasing.

Makes online college way more personable

Sep 08, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: Generally, i really love that going to school online is so much easier and more accessible

Pros: I like Blackboard because it's made going to school online, for me, much more personal. I love that I can access it from my phone too.

Cons: Sometimes, when there are too many students on at the same time, it will freeze or stop. It gets really good irritating.

Very good way to collaborate with people in your business.

Aug 01, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money

Pros: I like the way the software is organized. It is easy to collaborate with others and make sure everyone is on the same page. Everyone can see the calendar and add events to it, allowing for easy communication.

Cons: Although it is an easy way to collaborate, I feel that there are software options that are easier to use.

Great Experience

Jan 17, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This was used for a graduate class. It was easy to use and seemed very simple. Everyone using the program seemed to be able to use easily.

Cons: I think a way to improve this program would be to make it easy to use on mobile devices. I remember this being an issue for many users.

Overall: Love it! Makes online management so easy!

Capterra-loader

Amazing student experience

Jun 26, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I have used this blackboard learn and BB collaborate during my grad school at George Washington University. The Collaborate was great tool for distance students and remote sessions. We were able to easily view the professor, the lecture slides, annotations, chat with other attendees live and have the session recorded.

With all these features, the software was smooth and glitch free.

Cons: Blackboard is not for free. The university has to pay per student license on yearly basis. Blackboard in return would provide professional software support, patches and upgrades.

Overall: Great remote classroom experience.

professional glitch free platform for class collaboration

Capterra-loader

Great tool for students in online classes

May 15, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Blackboard makes homework assignments and collaborating on projects really easy. The platform is easy to use and not overly complicated

Cons: You are able to connect with your professors through the software but I normally choose email over blackboard because its easier and they check email more often

Capterra-loader

Great for Interviews, Synchronous classroom discussions

Sep 11, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like that it is geared toward educators, unlike many other webinar software. Its whiteboard, integration with Blackboard for ease of use, and breakout rooms are fantastic for teaching. I also like that with the update in the past two years, it no longer requires Java or any download of 3rd party software to work.

Cons: With all of the problems of the previous software, it did have some features I miss in the update. The ability to combine multiple sessions into one is sorely missed by our faculty. In Blackboard, each class is assigned a separate room. Sometimes faculty want to have one session, and providing the guest link to other students enrolled in another class does not work.

Overall: Faculty and administrators are using Collaborate to conduct interviews with candidates at a distance. It works very well, and that is one of our major uses for the tool.

Distance Virtual classroom presentation made possible!

Aug 31, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Blackboard is a virtual classroom as it can show you power point presentation at the same time your presenting it, through a camera! Distance learning is now made easier and more convenient by having your power point presentations play at the same time you are explaining it. It is also very helpful for the student who cannot follow through a manual side by side slideshow presentation of the power point and the speaker.

Cons: It might require quite a lot of data usage or a fast internet connection for it to work properly and for you to actually understand something in your lessons. Some features might also be confusing for the students who are first time users but overall, the concept and idea of having both your presentation and you at the same frame is a great idea!

I was able to utilize this for many years as a student.

Jan 17, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: I loved using Blackboard. I hardly ever had problems with the program. I was able to submit my work onto Blackboard and then I was able to see my scores. At the school I attended we used Blackboard in both online classes and Hybrid and as long as it was checked then there would be no reason you would not know about when due dates were.

Cons: I found that like many online programs that it has its own quirks. I think that Blackboard does a better job then when I first started using the program.

Blackboard can sometimes be hard to navigate

Apr 16, 2018
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like that you can attend classes online through blackboard. It is easy to discuss items with instructors as well as with other classmates. It is also easy to complete quizzes and tests.

Cons: What I didn't care much for in blackboard were the module functions. I found them hard to navigate at times. I am not sure if this is something to do with the software itself or the individual instructors that set them up.

I have used blackboard as a student for the better part of 2 years and have really enjoyed the trans

Sep 09, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I went from a similar software to blackboard and have found nothing but excellent and useful featurz

Cons: I don't like the home page display. I wish there was some ability to customize the way the software works when launched

Capterra-loader

Blackboard is great

Jan 11, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: The best thing about using blackboard software is honestly that it's a stable platform, unlike my many competitors, their team keeps their software up to date and working. This is one of those things where if it is not functional, end users get super frustrated as they tend to be less tech savvy. Also, if there are any issues, you can be assured that they are there to help.

Cons: Honestly the worst issue is that there are massive amount of software updates. This isn't the worst thing, but the constant changes add a bit to the learning curve.

Blackboard feels like it is stuck in the early 2000s at the latest, 2009.

Mar 01, 2018
2/5
Overall
2 / 5
Ease of Use
2 / 5
Features & Functionality
Likelihood to Recommend: 2.0/10 Not
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Pros: Nothing really. I mean functionally, it works. And it actually works rather quickly and reliably, which is a positive.

Cons: It really doesn't do anything. The UI is gross, or not too gross but functionally limited and difficult to figure out. The feature-set is small and confusing to the average user. Canvas is a far better product, and even that is not "great."

Blackboard Collaborate is easy to use!

May 04, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: Blackboard Collaborate is super easy to use in teaching students. Students are apprehensive at first but the tools are simple to use and they are comfortable after a short time. Fun to use as a teaching tool. Used for meetings as well, interactive.

Cons: Had some concerns with recording sessions and hsd to use main room to record. Figured out how to record in breakout room so all is well.

Blackboard Collaborate Intergates

Sep 14, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Connects users nationally and globally into an interactive environment.

Cons: Can be glitchy and doesn't always allow some functions.

Overall: Blackboard Collaborate creates an interactive classroom environment. Online learning, which is definitely blowing up, is a new avenue to connect students from almost any device. It has some limitations as the sound and video doesn't always work, but it's the closest thing to an online classroom as you can find. Works on almost any device, so I recommend this software.

Blackboard has very simple to use

Aug 01, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Working and using Blackboard in an academic setting has simplified my use of the software. Being able to view Blackboard from both an administrator and student has helped me become very proficient in the software.

Cons: The user interface of Blackboard Collaborate can be somewhat cumbersome when you first use the software.

Overall: As a user (student), Blackboard Collaborate is excellent!

Blackboard Makes Virtual Meetings a Breeze

Mar 20, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use and it's dependable. It's versatile to the users' needs. I like how I can call in as a conference call to connect. I also love the breakout rooms when you need to speak to someone privately. Recordings are clear.

Cons: I had an issue trying to personalize my room. Like adding my photo. I never accomplished it. There are connection errors a lot

Great for online classes!

Jul 18, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money

Pros: Whiteboard: Professors use this feature to explain topics by drawing some diagrams on the Whiteboard.

Share Documents: This feature is widely used by the professors to share their notes with the class.

Breakout Groups: Professor use this feature to create groups in the class for some tasks.

Cons: Complexity: Some non-technical professors find it difficult to use different features of Blackboard Collaborate.

Video Quality: Some times Blackboard Collaborate provides very poor quality videos even if there is a good internet connection.

Audio-Video Synchronization: In the recordings, the video does not keep up with the audio and you will sometimes see that they are out of sync.

Blackboard collaborate in FLVS

Sep 07, 2016
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Pros: I love that students are able to use the mic and be involved. In addition the Powerpoint transfer makes it REALLY easy to create lessons. I think that's my favorite part.

Cons: Being dropped from the room, not being able to have a large amount of slides/rooms/and participates without the room dropping everyone out.

Recommendations to other buyers: Being able to have separate rooms support more files and participants. Being able to record in each individual break out rooms.

Blackboard has been the best option we've used.

Aug 15, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Blackboard is one of the most user-friendly and comprehensive solutions for online education we have seen.

Cons: It was a little more expensive than some of the other options, but well worth it. The ease of use is a night and day difference.

Overall: Blackboard helps our students and professors in all areas of the education process with little to no issues.

Blackboard for projects and live lessons

Sep 07, 2016
4/5
Overall
5 / 5
Ease of Use
3.5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use and add new objects. Students enjoy being in blackboard and enjoy using the tools offered to students.

Cons: Internet issues can be experienced. If too many students on in rooms, can freeze up.

Recommendations to other buyers: Add larger storage and user availability. It would be great to have the ability to add lots of rooms in a session and load a variety of slides to be used by students. I am not sure if it an issue on the "school website" or a blackboard concern.

This software needs work

Dec 05, 2017
3/5
Overall
2 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money

Pros: This is a very powerful software that allows educators to communicate with students very well. The ability to customize and create is awesome.

Cons: The software has many problems, not the least is ongoing issues with notifications not working, students not being able to access sometimes and outages. It seems like a beta product.

Good but nothing special

Mar 12, 2017
3/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Comments: Its a good software for college but its usefulness depends on how much the instructor and institution invests in it so if a teacher doesn't update it its not that useful.

Blackboard Collaborate for University Use

Mar 14, 2018
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: Blackboard has brought Online education to the forefront. It has made it easier for students and teachers to connect remotely. This provides an increase of flexibility for both instructor and pupil.

Cons: There have been times that Blackboard is down or won't work with a certain computer that have caused issues. Occasionally the entire platform would freeze. There are also Bandwidth issues to deal with that I wish could be easier. I'm not sure how Blackboard could support with the data being transferred but would be wonderful if the connection could be improved at times.

Overall: Online education has come such a long way. Hopefully with new technology Blackboard can continue to improve.

Easy to use!

Apr 20, 2018
3/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money

Pros: Used this software apart of blackboard while going to school. It was easy to connect once invited by an instructor and made screen sharing easy. Connection issues and lag were mainly due to internet connectivity.

Cons: User interface seemed a little dated but nothing to cause not using the software over. Overall it was good and easy to use.

Science instructor

Jan 18, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: The ability to work with my students as I would in the classroom on a ¿whiteboard¿ and show the hands on how to complete assignments, even screenshare.

Cons: Tech glitches. The mic goes out, kids get kicked out regularly, anytime I use the video feed eventually the audio slows down and I sound like a chipmunk.

Not perfect, but pretty close

Jan 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Very high ease of use, lots of customization options for educators, and everything is integrated into one place, which makes life much easier for both students and educators.

Cons: Assignment submission can be vaguely clunky at times, and the site very occasionally goes down, but these are both just minor nuisances.

Overall: Blackboard expertly walks a very fine line between offering educators too much customization and having the less tech-savvy neglect their Blackboard pages, and offering too little customization and having barebones pages. Besides the cost (which can get a bit hefty for larger organizations but is more manageable at a smaller scale), there are very few actual drawbacks, and though I have not personally interacted with their customer support, by all accounts that I've heard the support is very responsive. The only real competitors that Blackboard has are alternatives like Moodle, which really pale in comparison to organizations of even moderate sizes.

A reliable education tool!

Jul 13, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
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Pros: Blackboard has proven itself through it's longstanding commitment to education and it's work providing a mobile platform for classrooms. This tool has given my professors the flexibility to conduct class remotely.

Cons: There are several newer softwares that provide a bit more bells and whistles however, lack the respected reputation of blackboard.

Easy to use

Aug 11, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use even for my 7 year old! I love the updated version.

Cons: It's not compatible with mobile devices.

It works

Mar 12, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
2 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It's is very easy to implement and use. It add into our LMS with out any issues and is a one click solution to live classes and office hours

Cons: It can confuse students at times with it's interface. I do think it could be easier to find where recordings are when there are created.

Capterra-loader

We have used this for K12 school classes

Jul 02, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: We like this software in that it's so interactive and live with their teacher. It is easy to use and follow along during class.

Cons: I think the video and audio functions could use some serious work. seems like we are always having to troubleshoot these functions.

Not the best.

Apr 19, 2018
3/5
Overall
5 / 5
Ease of Use
2 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money

Pros: When it actually works like it is suppose to it is easy to navigate. The discussion board is nice to have.

Cons: Does not work well at all on my Mac. Had to install it on my laptop. It still glitches and crashes all the time.

Tends to work well, however sometimes it didn't work as well as expected.

Aug 01, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
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Pros: I was able to look up class schedules/assignments.

Online classes where you can raise your hand, ask questions, etc virtually.

Fair sound/video quality for virtual classes.

Cons: It is not as user friendly, sometimes it was too difficult to find what I needed. It appears that it was difficult to use on the teacher end as well as they were constantly needing help or having difficulty loading their content online.

Overall: Access to school materiel and lectures.

Capterra-loader

Was super helpful in college.

Mar 13, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money

Pros: This made managing my classes in college super simple. Kept everything in one place so I didn't have to separately managed each of my classes.

Cons: Whe I used it the breadcrumb navigation left a little to be desired. it appears they've since redesigned though so it may no longer be an issue.

I have taken classes using this software.

Dec 23, 2017
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
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Pros: It depends on how the instructor uses it, but the functionality for videos and lecture items and even an atlas for pictures and descriptions used recently by one of my instructors were great!

Cons: Sometimes the messaging et set up is confusing, especially if you have more that one class. Not sure if this is a function set up by the instructor or if they have the ability to not use it so it doesn't get set up.

Capterra-loader

Great customer support, terrible software.

Mar 14, 2018
2/5
Overall
2 / 5
Ease of Use
1 / 5
Features & Functionality
4 / 5
Customer Support
2 / 5
Value for Money

Pros: I had to call into customer support multiple times and all of the representatives i interacted with were friendly and courteous.

Cons: Blackboard lacks overall organization and has a very out-dated feel to the entirety of the software.

Great for keeping professionals up to speed

Jan 16, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: We have used Blackboard to deliver educational webinars for professionals in order for them to keep up with CEU, CPE and CLE credits. Our audiences never have issues accessing the training(s) and instructors love the functionalities.

Cons: For me, I think the layout could use some dressing up. It was a bit confusing up front, due to the clunky feel but it got easier pretty quickly, as time went on.

Good Software

Dec 12, 2017
5/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This is a great software for when weather strikes. For example, if there is a snow storm, I can still work with my clients online.

Cons: Sometimes certain glitches happen when using this product like application sharing freezes the screen.

Overall: Good service

Blackboard Collaborate is an overall good program, with a few frustrating problems.

May 11, 2018
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: Collaborate is very user friendly. There is a text chat feature which can be used at the same time as the video, which is great. There is a function to create breakout groups, which is useful when working in large groups.

Cons: Collaborate is prone to tech issues. Users are frequently dropped from chats, without warning. Some of the features available on a computer are not available on an iPad (such as the feature to exit a breakout group and return to the main room). It would be nice if functionality was consistent between platforms.

I use blackboard as a student for online courses.

Apr 30, 2018
3/5
Overall
3 / 5
Ease of Use
2 / 5
Features & Functionality
2 / 5
Customer Support
2 / 5
Value for Money

Pros: This tool is great for engaging in online classes. The lesson can be live or saved and watched later which is great for studying. The chat feature is simple and easy to use.

Cons: Blackboard is not the best learning platform. Connecting with teachers has to be done separately from the platform and there are always connectivity issues.

Very easy to install and send request to join the meeting.

Jan 18, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: User friendly software, easy for students to use for a class connect session. It's fast connection and being able to chat and allow microphone to speak live with students and parents is simply a joy.

Cons: Sometimes I have to send the link several times before I can get the other person to download and join the meetings.

Good in theory

Sep 04, 2018
4/5
Overall
2 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 6.0/10 Not
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Pros: Many options for conferences via the internet, accessible on many devices, stable connection

Cons: Takes a lot of practice to learn how to use effectively, not easy to figure out without training

Overall: This is a great tool for online teachers, however learning how to use all of the features can be tedious. There should be more user friendly options in the program.

Only used as a presenter, but based on presenting on multiple other webinar platforms, disappointing

May 10, 2018
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
Likelihood to Recommend: 6.0/10 Not
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Pros: The overall experience to login was generally good and smooth. Once logged in, I never had an issue and neither did the other guests. The sharing components and chatting were adequate.

Cons: My host had multiple issues staying on, but the guests were still able to hear. I found the controls to be a little less than intuitive. Overall met the biggest demands for a webinar platform, but the user interface felt dated and made me wonder how the screen would look on different sizes such as a phone or tablet.

I have attended training classes run in Blackboard

Jul 29, 2018
3/5
Overall
3 / 5
Ease of Use
2 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money

Pros: Has video capability so you can see who is speaking. Allows for screensharing. Has built in text chat.

Cons: The software will often try to automatically alter audio settings when used. The software will often "forget" the change when you tell it not to alter the audio settings the next time you launch it. Poor video quality. Poor audio quality.

Easy to use and interactive

Mar 14, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: Easy and reliable. I am able to see what my teacher is teaching without any glitches or issues. I have liked this product so far.

Cons: A couple times it has taken a little bit to load. When I started using it, I had to get used to the functionality of it.

Capterra-loader

I work for an Educational institution, and is a great tool to work with other people at other sites.

Jan 16, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Great tool for Education, we can collaborate in a private space and have all the information by hand.

Cons: Maybe the amount of space to save information, but not big deal.

If you are a person that is not to technical or not frequently use computer software, could take more time to understand how to use it.

Overall: Great opportunity to collaborate with the coworkers. To send information, review it and edit it. Saves time of the agenda.

Great tool for education!

Aug 13, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: How it helps expand teaching beyond the classroom.

Cons: Connectivity issues due to software glitches can happen but they don't occur frequently.

Overall: The benefits from this is that there is no longer an obstacle between students learning and professors teaching, it can be done from the comfort of home thanks to this software!!!

Capterra-loader

Business training tool for a medium-sized company

May 04, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Pros: Blackboard makes it easy to get trained for a new job or improvements in the company. For my company, we had to do a sales training and blackboard made it easy and quick for me to get it done while I was away from work.

Cons: Some of the sections in the program can be confusing because of each of the training can differ depending on what the subject is. I wish it was more consistent.

Overall: Easy training for the new company. Online training.

Great collaborative tool

Mar 27, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: Great for collaborating with multiple people at once. Super convenient when team members can all be on the same page.

Cons: Not as easily accessible as some other collaborative competitors. It's also not as easy to use as some others.

Good for collaborating

Jan 16, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: This is a great virtual classroom and we found students are a lot more engaged when and interested in working with others

Cons: Some technical glitches in the past and we were not able to get solutions as fast as we would have hoped

My son uses this for his online schooling

Apr 19, 2018
3/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 5.0/10 Not
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Comments: There needs to be a better way to communicate with the teachers.

Pros: It is a great way to know what is going on in the online line school. Keeps the kids up to date on their assignments

Cons: I wish there was more functionality. If I really want to know what is going on with his schooling, I have to email the teacher and ask. This just gives you the basics of what is going on with the kids schooling.

Great video conferencing tool!!

Nov 17, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Very efficient and easy to use; it is browser based, so there is not a need to download. Features to add files are very beneficial and I am a fan of the whiteboard feature that allows for real-time interaction.

Not a great LMS option

Mar 16, 2018
2/5
Overall
2 / 5
Ease of Use
1 / 5
Features & Functionality
2 / 5
Customer Support
1 / 5
Value for Money
Likelihood to Recommend: 1.0/10 Not
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Pros: I've had to use it as adjunct faculty at a few universities, the only good part is it looks the same at every university that has it.

Cons: I don't really like anything about this product. Students literally groan when I ask them about Blackboard. The interface is clunky and hard to use, there are a lot of bugs that cripple the user experience, and the company hasn't evolved since the product was launched.

We use this for synchronous communication with students

Apr 19, 2018
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: The new mobile component is great and makes it easy. The chipmunking it performs to help slow users catch up is really positive. The polling and other tools are great also.

Cons: This tool is ok for zoom like calls, but it struggles for calls with more than 7 people. It's hard to see everyone in the screen (thumbnails) which is a program requirement for some of our schools.

Overall: It helps us scale our sync programs.

Blackboard is a great LMS

Dec 06, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The app version of Blackboard made connecting students to their courses much easier. I liked the plugin that allowed me to directly connect the textbook I was using.

Overall: When I was teaching at a university last year, Blackboard was the LMS system in use. I managed all of my classes with it easily online, and the app version of it was valuable to students. The variety of features and plugins available helped organize my courses.

Blackboard Collaborate is a good distance learning resource

Aug 06, 2018
3/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 6.0/10 Not
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Pros: For distance learning and online only courses, Blackboard is a great resource for students. It allows the upload of files and storing lectures for on-demand learning

Cons: The mobile interface has issues in terms of server connectivity. The sites I can load on my desktop would not load on my mobile device.

Getting used to it

Sep 21, 2017
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
Likelihood to Recommend: 5.0/10 Not
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Pros: Some of the features are nice such as letting the instructor know that I need to leave before signing off.

Cons: It was confusing to begin with. I have been using it for a class this past year and I feel as though I am still not completely comfortable with it and I usually pick up technology pretty quickly.

New school!

Jun 15, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: So easy to use and a great resource for students and tool for teachers!

Pros: I have used blackboard since high school and it only gets better. I love how customizable it is for every teacher and how easy it is for students to use!

Cons: I have run into multiple glitches when teachers update information and there is a delay for students.

Really expensive but great if you can afford it.

Jun 20, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: We loved all of the features and just about everything about Blackboard. I think the best things were the integrations it has with other grading softwares.

Cons: The price is really the only bad thing about Blackboard. If you can afford it then you should be using Blackboard.

Used blackboard collaborate in school for online collaboration for our classroom.

May 01, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I like the ability to use whiteboards and share content. I found that very helpful in courses that had group work.

Cons: It is really just for the educational sector. It doesn't necessarily translate as well outside of a academic setting.

It's very easy to useful to make classes online

Feb 15, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
1 / 5
Customer Support
5 / 5
Value for Money

Pros: It provides you a lot of tools to develop a great videoconference between all the assistances. Also, you can download the videoconference that are already done

Cons: When you try to connect in a computer, it takes time to open the software and connect to the videoconference.

Capterra-loader

It's good, but when it's used at slow Internet speeds it has flaws with the image

Mar 14, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: The feature to switch between the camera of the orator and the presentation is very useful. When several people are in the chat there is an option to "rise your hand" in order to give orderly turns.

Cons: It takes a lot of time to connect to the sesion, and when used at slow Internet speeds it has flaws with the image and sound.

Overall: When I couldn't make it to a meeting this solve the problem for a lot of people to watch the presentation online.

I really like this product and would highly recommend it to those in distance education.

Oct 29, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I like the ease of use and a number of ways to have the audience interact with the speaker. Favorite feature is being able to pull up a webcam.

Cons: I like that you can record the session, but the biggest drawback is not being able to record in breakout rooms.

Just use Google Hangout or any other collaborative software.

Jul 13, 2018
3/5
Overall
2 / 5
Ease of Use
2 / 5
Features & Functionality
2 / 5
Customer Support
1 / 5
Value for Money

Pros: Included with other Blackboard programs used in almost all U.S. colleges today. A must know for graduate students.

Cons: All Blackboard software is very cumbersome, can crash, and does not sens notifications when other people add to collobartion.

Basic features but expensive

Jul 15, 2018
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money

Pros: All the standard learning management features. Pretty easy to use and most faculty have used it before.

Cons: Expensive for what you get and the customer services is horrible. New features do not come around too often.

Capterra-loader

It has been a challenge to support

Nov 27, 2017
3/5
Overall
2 / 5
Ease of Use
2 / 5
Features & Functionality
3 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: I like that it is fully integrated into blackboard. It is fairly easy to setup and assign to a class.

Cons: It has a challenging interface for students to use. It leads to a lot of phone calls asking for help. It is slow to respond in turning on and off mics and cameras.

Overall: It allows us to teach classes online with audio and video.