# ONLYOFFICE Workspace Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is ONLYOFFICE Workspace the right Document Management solution for you? Explore 324 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/141243/ONLYOFFICE/reviews

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ONLYOFFICE Workspace

4.5 (324)

[View alternatives](https://www.capterra.com/p/141243/ONLYOFFICE/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of ONLYOFFICE Workspace

Ease of use

4.5

Customer Service

4.2

## Pros and Cons in Reviews

Kamini V

ManagerInsurance, 1,001 - 5,000 employeesUsed the software for: 6-12 months.

“Onlyoffice Workspace provides the ability to create, collaborate and share files within your organization on a safe and secure Cloud based platform.“

April 28, 2022

Nurul Huda S

Information Technology AssistantTelecommunications, 1,001 - 5,000 employeesUsed the software for: More than 2 years.

“Problem with an open source software is, there are no real customer support and user need to find themself a solutions from the forum if the problem need a fix for any problem arises.“

July 6, 2021

NM

Nadia M

Administrative Coordinator I Education Management, 1,001 - 5,000 employeesUsed the software for: More than 2 years.

“I also love that I am able to save it in a Microsoft office format (i.e., .docx)“

August 23, 2022

Nurul Huda S

Information Technology AssistantTelecommunications, 1,001 - 5,000 employeesUsed the software for: More than 2 years.

“Other than that, connecting to the NextCloud server is quite frustrating when i tried to use it from my iPhone.“

July 6, 2021

Masturah D

Administrative AssistantTelecommunications, 1,001 - 5,000 employeesUsed the software for: More than 2 years.

“It let me and my team to collaborate on document and task, along with the communication hub that allowing us to interact on real-time.“

July 12, 2021

AP

André P

PreSales ConsultantComputer Software, 51 - 200 employeesUsed the software for: 1-2 years.

“little difficult because of Administration“

December 11, 2020

Stanley M

System AdministratorInformation Technology and Services, 11 - 50 employeesUsed the software for: 1-2 years.

“The best collaboration tool for document sharing and management and its free if locally hosted.“

November 13, 2022

## Showing most helpful reviews

Showing 1-25 of 324 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Philippe B.  
Vice President  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Wish I would have discovered it sooner!"

March 15, 2022

5.0

Very satisfied - it really helps us run our non-profit association in a very professional and productive way.

Pros

All you need to run and manage a non-profit association like ours. We have all we needd and I just love the integration of the email system with the CRM system. I which I would have discovered this sooner when I was on the board of other associations. This really beats working with a Google or other envrionment to manage an organization.

Cons

I would like to be able to set up automations with Integrately (similar to Zapier) so that we can connect our website and interactions there with our CRM etc...

Alternatives considered

[Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[Zoho Mail](https://www.capterra.com/p/174694/Zoho-Mail/)[Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)

Reason for choosing ONLYOFFICE Workspace

Simple; features, ease of use and the specific non-profit pricing.

Switched from

[Gmail](https://www.capterra.com/p/202338/Gmail/)[Google Cloud](https://www.capterra.com/p/268690/Google-Cloud-Platform/)

This is really a full organization suite and has CRM, email, documents, forms, community, chat etc... Much more collaborative features than what we used previously.

Review Source

Stanley M.  
System Administrator  
Information Technology and Services  
Used the software for: 1-2 years

### "Online Document Collaboration With ONLYOFFICE"

November 13, 2022

5.0

I love it's close resemblance MS Office and works great.

Pros

The best collaboration tool for document sharing and management and its free if locally hosted.

Cons

For a heavily designed document by MS Office it becomes a challenge to maintain the same and lack of advance pdf editing features.

Alternatives considered

[Apache OpenOffice](https://www.capterra.com/p/160717/Apache-OpenOffice/)[WordPerfect Office](https://www.capterra.com/p/160719/WordPerfect-Office/)[LibreOffice](https://www.capterra.com/p/158981/LibreOffice/)

Reason for choosing ONLYOFFICE Workspace

ONLYOFFICE close resemblance to Microsoft office.

Switched from

[Google Docs](https://www.capterra.com/p/160756/Google-Docs/)[WPS Office](https://www.capterra.com/p/126794/WPS-Office/)

Better design, support and User experience for existing members.

Review Source

VR

Verified Reviewer  
Property Practitioner and Student  
Real Estate  
Used the software for: 2+ years

### "Easy Document Manager"

June 20, 2022

3.0

Easy tool for writing reports. Easy access on the phone. easy to integrate images.

Pros

You can send a document to non-user and they can easily download the software and access the documents. Easy to type, and edit documents. Able to edit documents from other software. when your machine switches off you can continue with your document from your mobile phone. Supports other formats. Easy to sync calendars.

Cons

Docs and sheets do not have a variety of features. Cant work on the same document with other users at the same time. Set up is difficult.

Review Source

NT

Nick T.  
Owner  
Marketing and Advertising  
Used the software for: 1-2 years

### "Amazing Open Source Alternative to Google Docs or MS365"

September 12, 2019

5.0

Overall, ONLYOFFICE is a game changer. It is a viable alternative to mega cloud corporations like Google and Microsoft. It's nice to have your own private server with control of your data. Pair ONLYOFFICE with NextCloud and you have all of the productivity software you need.

Pros

I like that ONLYOFFICE is free and can be self-hosted. It is the best Office alternative that most accurately reads and writes Word/Excel/Powerpoint compatible files. It runs fast on both desktop and in the browser. It integrates nicely with NextCloud. The mobile apps are also great.

Cons

I wish that the iOS mobile app could connect directly to a NextCloud server instead of requiring an ONLYOFFICE Community server. The desktop app does this and it is perfect for NextCloud users.

Alternatives considered

[Google Docs](https://www.capterra.com/p/160756/Google-Docs/)[Google Slides](https://www.capterra.com/p/178686/Google-Slides/)[Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/)

Reason for choosing ONLYOFFICE Workspace

ONLYOFFICE was my preferred choice because it does everything these other products do that I need, it's free, it's self-hosted, and it integrates with NextCloud.

Switched from

[Google Docs](https://www.capterra.com/p/160756/Google-Docs/)

I switched to ONLYOFFICE for NextCloud integration, as well as for privacy and control over my own data.

Review Source

VR

Verified Reviewer  
GIS Specialist  
Oil & Energy  
Used the software for: 1-2 years

### "Nice compatible office suite"

February 17, 2022

5.0

Pros

I am able to read and save as Microsoft documents, and I can save it all on my personal server which is accessible anywhere I have internet.

Cons

Onlyoffice seems to work really well for my needs. I do get a little confused by the products on offer... ie. business vs personal, hosted vs self-hosted.

Switched from

[Google Docs](https://www.capterra.com/p/160756/Google-Docs/)

I wanted to keep my personal information private

Review Source

Brandon O.  
Chief Software Architect  
Information Technology and Services  
Used the software for: Less than 6 months

### "CRM is Terrible"

May 6, 2020

3.0

Pros

Their office suite could be a replacement for Microsoft Office.

Cons

Their CRM is junk. Customer service is near useless.

Alternatives considered

[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)

Reason for choosing ONLYOFFICE Workspace

I did not. I chose Salesforce because OnlyOffice is a piece of junk.

Review Source

Mirko P.  
Representacion Nacional  
Consumer Electronics  
Used the software for: 1-2 years

### "A must have tool, The SwissArmy app on the Office Universe."

September 25, 2018

5.0

I use ONLYOFFICE everyday to send and receive documents, on my work and personal life, the software allow to work Mobile and Desktop so it's easy to go from one to other and continue working, no everyone have Microsoft Office but everyone can have ONLYOFFCE EASY and continue with the work with the same quality, I love the formula management and use every time to easy explain problems and ideas, the integration with world and graphics allow us to create professional presentations and forms to improve or work.

Pros

\- Fast to load, allow to work in no time and don't eat a lot resources on the memory machine, fast response and very robust to work. - Very intuitive, all the commands are easy to access, menus and icons are very well arranged to work with it. - Support a lot new features with the addons and new tools. - Easy to export and full compatible to send any work to any person. - Support multiple Languages on the same documents, this allow to communicate globally with co-workers in the world. - PDF Export made easy and 100% compatible. - Great Tech and Community support to feel in touch with people that really care about.

Cons

\- Some times the system freeze a little, that's because need time to clean on importing documents from other sources and made more compatible documents. - Extra features become bad translated, so need to test before use. - Don't run on every OS system, but developers works fast to solve it. - New features on other office systems still don't implemented, so show errors on importing documents. - Poor graphic editor, need a little more improve.

Review Source

Nurul Huda S.  
Information Technology Assistant  
Telecommunications  
Used the software for: 2+ years

### "Amazing open source Workspace"

July 6, 2021

5.0

Pros

ONLYOFFICE Workspace has all the workspace software should have, like the ability to delegate project and task to all my team members when we are running a project. Even-tho it is an open source software, it is no short of feature that all other more mainstream software has. The best free workspace software so far.

Cons

Problem with an open source software is, there are no real customer support and user need to find themself a solutions from the forum if the problem need a fix for any problem arises. Other than that, connecting to the NextCloud server is quite frustrating when i tried to use it from my iPhone.

Review Source

Diego C.  
Technical Director  
  
Used the software for: 6-12 months

### "ONLYOFFICE is definitely the way to go when you need to implement an online document management app."

July 6, 2018

4.0

As a user my entire company (and possibly our clients) get a great user experience very close to the Microsoft suite it's inspired to, but online and with the possibility to install the whole thing on your own servers. Also document format compatibility looks really great (we did some quick tests and it's really impressive). Finally, being open source, enables even more opportunities, from deeper integrations to forking to implement any wild idea but within an Office- or Google-like code base.

Pros

My company was in search for an online document editing experience (similar to Google Docs) but with the option to install it on our own premises. Apart from online LibreOffice (which is definitely a cool technical idea but really too heavy, with a debatable user experience and some weird limitations), there was nothing to be found out there. Then by pure chance I stumbled upon ONLYOFFICE and magically our problem was solved! After a few hours of poking around with a few lines of code, I had my prototype up and running, and people in the company really impressed with it!

Cons

Well honestly it's hard to find anything wrong with this product, but if I need to, I would point out some complexity in the setup and also some gaps in the documentation (again from a technical standpoint). Also I found it after hours of research on the Internet, so maybe it would be great to invest in marketing as well (not only ads I mean). Finally (and I'm not sure this is a real shortcoming), business professionals that are proficient with e.g. Microsoft Excel keep asking for more Excel-like features to be implemented in ONLYOFFICE (because they really like the product).

Review Source

Masturah D.  
Administrative Assistant  
Telecommunications  
Used the software for: 2+ years

### "Let me collaborate and work with colleague "

July 12, 2021

4.0

Pros

ONLYOFFICE is one of the best open source workspace software that are on par when compared it with more knowable workspace software like Google Workspace. It let me and my team to collaborate on document and task, along with the communication hub that allowing us to interact on real-time.

Cons

Deploying the software for the first time is confusing and frustrating, as it won't linked with my storage server and no detailed manual are provided from them to guiding me to troubleshoot the problem myself.

Review Source

DT

David T.  
Owner  
Information Technology and Services  
Used the software for: 2+ years

### "Long time only office user"

December 2, 2020

4.0

Enjoy it and use it almost daily.

Pros

I like the software in terms of its functionality. I've been using it for a number of years now and its consistently improved over time.

Cons

Deployment can be tricky, but once its setup, you're good to go. Things such as Lets Encrypt support would be better improved and perhaps "GUI-ized"

Review Source

VR

Verified Reviewer  
Attorney  
Government Relations  
Used the software for: 2+ years

### "It is great as a project management tool."

July 10, 2018

4.0

Pros

I use it to organize all my tasks and coordinate with other users. I find this aspect of the software to be its best attribute.

Cons

I find the messaging tool a little ineffective. Most of my contacts prefer to simply use text messaging.

Review Source

UL

Ueli L.  
Prorektor  
Education Management  
Used the software for: Less than 6 months

### "Onlyoffice changed they way we work"

March 23, 2020

5.0

onlyoffice was a success story from the very beginning. Easy integration, a perfect tool but most off all: an absolutely great customer support. We had some minor issues with the integration into Alfresco but the support team managed to solve it within days. A feature request was also realized on the fly. What a great, great service. Onlyoffice was the last piece in the puzzle to gain independence from the big tec companies. No google, no microsoft, no apple. We are free!

Pros

Onlyoffice was very easy to install and implement with our existing Alfresco dms. The users had no problems to adapt and accepted the new tool immediately. After a view days we didn't know how we were able to work without onlyoffice at all. The possibility to work together on the same document at the same time was a big plus.

Cons

There are no cons so far. We've had a minor issue with the integration into Alfresco but that was solved within day by the support team.

Reason for choosing ONLYOFFICE Workspace

The following features were vital to us: - self hosting - affordable - easy to use

Review Source

VR

Verified Reviewer  
Customer Relationship Manager  
Internet  
Used the software for: 6-12 months

### "Amazing Experience working with OnlyOffice"

September 4, 2018

5.0

I have been working on Spreadsheet, Document, and Presentation and everything works really great, It is easy to create and manage the report in the spreadsheet using formulas.

Pros

Number one is I love the Interface, Its clean, Its modern. Number two is It is very easy to move from document to spreadsheet to presentation. Number three is that It has a very familiar interface like Microsoft office 2010.

Cons

This is very user friendly tool so i dint find anything difficult.

Review Source

VR

Verified Reviewer  
Juru Kunci  
Information Technology and Services  
Used the software for: Less than 6 months

### "Great alternative for MS Office"

February 20, 2019

4.0

Previously I had problems with compatibility of office documents because I work in different environments. I use Linux at home, therefore LibreOffice is the default software that I had used to create and edit documents. At schools, we use MS Windows system, and MS Office is the default software we use to make documents. It was a real problem when I made a presentation with LibreOffice at home and then presenting at school with Powerpoint. It was scrambled. But now, I used OnlyOffice at home, and the compatibility with MS Office is really great. I can create and edit any docx or pptx at home or at school without problem.

Pros

It is free, with a simple interface but great compatibility with ms office documents.

Cons

I feel that this software is too simple, did not have all features of the MS Office or LibreOffice. But enough for everyday use.

Review Source

VR

Verified Reviewer  
Product Deployment Specialist  
Computer Software  
Used the software for: I used a free trial

### "Clear and Easy to use Office applications solution for small or medium businesses with no IT staff"

July 6, 2018

5.0

It brings great efficiencies when working with a loose distributed team of people with one common community regular activity.

Pros

Clear and Easy to use Office applications solution for small or medium businesses with no IT staff. OnlyOffice is a great managed application leaving just users, roles and folder organisation to the portal owner to define. The office applications are solid replicas of Word, Excel and Powerpoint. Meaning, the interface will be familiar to most. You also get CRM, team blogging and project management too. The components are presented in a single tabbed interface be it your browser or downloadable apps. I have personally found the support staff very attentive and there is comprehensive online help available. A bonus, is that the downloadable apps are multiplatform across Windows, Mac, Ubuntu, iOS and Android too. It gives asingle interface into your portal with the permissions and views set up by the company portal owner.

Cons

None really. If you are of an organised mind, this solution will be relatively quick and simple to set up.

Review Source

PT

Peterson T.  
Owner  
Primary/Secondary Education  
Used the software for: 1-2 years

### "It Keeps Me Organized"

October 13, 2017

4.0

The software does a lot for the price. I find it very useful in keeping on top of my clients. It does require discipline to keep adding things, but it is mostly easy to use. There are little quirks to it, but nothing that makes it unworkable.

Pros

Keeps track of clients throughout the entire process from the moment I make initial contact to the point where I receive payment. Interfaces w/ my Gmail Great projects features> I organize projects and then can keep associated contacts and documents. Wonderful invoice feature

Cons

Does NOT interface with my own email system. Must use gmail or other established providers Word processing is clunky & hard to export. When I copy in or out of it, it does not include hot links The various components are not fully integrated.

Review Source

DL

Daniel L.  
Home User  
Information Technology and Services  
Used the software for: 2+ years

### "OnlyOffice Personal - Great for Chrome OS & CloudReady"

July 11, 2018

5.0

Easy-to-use, free and great interface!

Pros

I've been using OnlyOffice Personal for couple years with my Acer ChromeBook 11 and CloudReady Desktop at Home for couple years now. I like having access to all my Cloud Storage such as Dropbox and Google Drive.

Cons

OnlyOffice Personal Extension seems to work on some of my machines. Offline Editing would be great feature (if possible).

Review Source

Response from Ascensio System

July 18, 2018

Hello Daniel! Thanks so much for this great feedback. Regarding your suggestion about offline work - you can try ONLYOFFICE Desktop Editors. The desktop app already has the same new interface as the online solutions.

VR

Verified Reviewer  
Program Manager, Business Systems  
Computer Hardware  
Used the software for: 6-12 months

### "Great Alternative to 365"

September 7, 2018

5.0

Great alternative to paying for Office 365

Pros

Feels like MS Office, easy to use and navigate. It's SaaS based so always available and more affordable than Microsoft.

Cons

Nothing, did not keep it because company was acquired and they used Office 365

Review Source

VR

Verified Reviewer  
Accounting Associate I  
Defense & Space  
Used the software for: Less than 6 months

### "Great product that needs a little more work"

August 30, 2018

4.0

Pros

I primarily enjoy ONLYOFFICE's very user friendly and simple interface. I also like the collaboration and online tools that ONLYOFFICE provides. Finally, I like the multi-platform compatibility and out of the box compatibility with Office products that ONLYOFFICE possesses.

Cons

While I do enjoy using ONLYOFFICE, it is missing some features of and consistency with Microsoft Office products that make it less enjoyable to use. For example, Documents doesn't format things like lists and bullets as intuitively or as automatically as Word does, and Spreadsheets is missing quite a bit of functionality that Excel possesses. While I do not necessarily use many of Excel's more advanced features, I do utilize some of them and would like to see more features added to Spreadsheets over time. Finally, Presentations worked well for me, but I wish it had more Templates available out of the box to facilitate presentation creation.

Review Source

SW

Sam W.  
Student  
E-Learning  
Used the software for: 2+ years

### "ONLYOFFICE IS THE WAY TO GO"

September 8, 2018

5.0

Pros

Works AMAZING with Ubuntu 18.04 and is the office suite that I put on all my electronic devices. Easy to use but also has tons of features and customization. Tons of different programs to cover any job.

Cons

I didnt want to pay extra for better/more features.

Review Source

Abd D.  
Library Manager  
Writing and Editing  
Used the software for: 6-12 months

### "Only Office: a very good replacement for Microsoft's Word, Excel, and Powepoint."

October 7, 2018

5.0

I use it largely for personal purposes-- non-commercial and small scale, for writing articles, and sparing secretarial works. But I'm planning on using for some web page drafting of blog posts. I hope to get good experience from it.

Pros

I like it most for the seamless integration and switch between the 3 powerful office tools-- the Document, the Spreadsheet, and the Presentation. All of them could present within the same window, and tabbed, making switch utmost easy. Thus, you don't need to open Document software and Spreadsheet software or Presentation software separately. It's very stable on the windows operating system better than all other Microsoft's alternatives I've used. It also has a rich web/ internet integration giving an all-round and mobile experience that one may need from office software.

Cons

The time that it usually takes to load completely. Sometimes the delay could be irritating.

Review Source

Alfonso F.  
Cofundador I&D  
Hospital & Health Care  
Used the software for: 2+ years

### "Very easy and intuitive"

October 2, 2018

4.0

You can edit MSOFFICE format without transforming

Pros

No need for installing anything, it works seamlessly, intuitive

Cons

it´s not clear the bussiness model, you don´t know if only works with publicity

Review Source

Vitaliy B.  
Communication Expert  
Information Technology and Services  
Used the software for: 6-12 months

### "My everyday helper"

December 3, 2018

5.0

Pros

Cloud Platform,easy to use, windows & linux, good quality of office products

Cons

No cons, onlyoffice is my favorite in our company

Review Source

AC

Alexander C.  
  
  
Used the software for: 1-2 years

### "ONLYOFFICE fulfills all our needs"

May 13, 2016

5.0

After doing trials with many different systems for project management we decided to move forward with ONLYOFFICE. This solution fulfills all our needs successfully. ONLYOFFICE permits to delegate tasks to employees, to track the time and team performance, to build a client database with the possibility to link correspondence (you can create a customer sheet which contains all the data - from contact information to tasks to be performed). With ONLYOFFICE the work became more organized and effective - this system permits everyone to clearly understand their tasks and deadlines he/she faces. Administration get more control of workflow by tracking the time teammates spend on tasks. This allows workers to plan their employment in the most realistic and effective way.

Pros

Full-featured, simple, affordable and easy to use system.

Cons

Sometimes errors occur, but technical support quickly solves problems.

Review Source

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