# franpos Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about franpos Software - reviews, pricing plans, popular comparisons to other Salon products and more.

Source: https://www.capterra.com/p/141253/iConnect-POS

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# 

 franpos Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

franpos

## What is franpos?

#1 Cloud-based Point of Sale Software for Franchises. Highly customizable with the power to scale, our solution empowers franchisors and franchisees to maximize growth, increase sales, streamline operations and lower costs with a single system. Franpos Franchise Management and POS system is full of features to manage the whole network including inventory and employee management, royalty collection, loyalty rewards, automated marketing, online ordering, brand app, and more. Get 30-Day Free Trial!

## What is franpos used for?

[Retail POS System](https://www.capterra.com/retail-pos-system-software/)[Liquor Store POS](https://www.capterra.com/liquor-store-pos-software/)[Point of Sale](https://www.capterra.com/point-of-sale-software/)

Top alternative

Featured

Overall rating

Based on 27 user reviews

Reviews sentiment

Positive

52%

Neutral

22%

Negative

26%

Starting price

$199

Flat Rate, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for franpos?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.geticonnectpos.com/&name=franpos)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### franpos

3.5 (27)

VS.

[4.2 (1,304)](https://www.capterra.com/p/135618/Odoo/reviews/)

Starting Price

$199

Flat Rate, Per Month

Starting Price

$31.1

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

3.7 (27)

Ease Of Use

4.0 (1,292)

Value For Money

3.3 (22)

Value For Money

4.1 (1,168)

Customer Service

3.6 (24)

Customer Service

3.9 (1,157)

## franpos alternatives

[4.4 (243)](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

Highest Rated

[4.8 (74)](https://www.capterra.com/p/139930/CashFootprint-Point-of-Sale/reviews/)

Starting price

$99.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[3.8 (716)](https://www.capterra.com/p/152638/Epos-Now/reviews/)

Starting price

$349.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

68%

of reviewers

rated it above 4 stars

[Gofrugal](https://www.capterra.com/p/71693/GoFrugal-POS-Software/)

[4.4 (198)](https://www.capterra.com/p/71693/GoFrugal-POS-Software/reviews/)

Starting price

$7.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

87%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/71693/GoFrugal-POS-Software/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Inventory Management

1.5 (2)

0.00% of 2 reviewers that rated this feature as important or highly important

Track and manage inventory levels to maintain proper supply

Payment Processing

3.0 (2)

0.00% of 2 reviewers that rated this feature as important or highly important

Accept, record, and reconcile financial transactions

Retail Management

1.0 (2)

0.00% of 2 reviewers that rated this feature as important or highly important

Manage sales in retail stores

Sales Reports

1.0 (2)

0.00% of 2 reviewers that rated this feature as important or highly important

Reports specific to sales analysis for trends and strategies

Barcode/Ticket Scanning

2.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Scan barcodes to ensure accurate pricing and label tracking

eCommerce Management

1.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products

franpos 58 features

Define levels of authorization for access to specific files or systems

Integrate with a third-party accounting system

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Application programming interface that allows for integration with other systems/databases

Schedule appointments via a calendar

Scan barcodes to ensure accurate pricing and label tracking

Offer to rent a booth to freelance professionals

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Electronic storage of stakeholder contact information

Tracking, calculating, and paying commissions and earnings to employees

Automated reminders and confirmations for booked appointments and events via text or email

Accept and process credit card transactions

Record customer information, purchase history, and other notes

Platform for customers to directly manage their appointments and profile

Tool to send questionnaires to customers to gauge feedback

Manage order deliveries until they are received by the customers

Track products that are for sale at a reduced price or part of coupon promotions

Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products

Electronically collect payments for goods or services

Digitally sign online documents

Create and send email blasts/campaigns

Track employee schedules, availability, and performance across projects and tasks

Specific for use in spas and salons

Form predictions based on past and present data/trends

A central repository to manage branding content across franchisees.

Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus

Track and manage inventory levels to maintain proper supply

Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items

Planning and managing the execution of tasks or jobs within a computer system, network, or other automated environments

Purchasing method in which a consumer places a deposit on an item for later pick-up when they come back and pay the balance

Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases

Access software remotely via mobile devices

Access the system via a mobile application

Manage and support multiple locations

Book meetings and appointments through a website or digital platform

Tracks and processes online orders

Website through which businesses can sell goods or services over the internet

Manage and track customer orders for goods, investments, or any other purchases

Automate order processes to improve operational efficiency in fulfillment, shipping, and more

Accept, record, and reconcile financial transactions

Manage employee salary processes, data, taxes, and records administration efficiently

Accept and process customer payments for products or services using hardware and software

Tool used to determine accurate pricing and product eligibility for borrowers

Design, communicate, and distribute incentives to perform a specific action

Schedule repeating appointments based on a duration of time

View and track pertinent metrics to find patterns and gain insights from data

Use the built-in point of sale or POS integration to streamline administrative and accounting operations across restaurants

Manage sales in retail stores

For retailers

Track and facilitate returns of products sold

See what items have been returned

Reports specific to sales analysis for trends and strategies

Generate separate bills for various meals and combos within a complete order

Distribute a bill into multiple payers according to the proportion suggested by the payers

Assign waitstaff and coordinate the table services

Set up connections to third-party platforms to improve business processes

Capture and record the tips received by servers and manage their distribution between all types of workers in a restaurant

Interactivity between software and users by touching areas on the screen of display devices

Get Advice

We can help you find the software with the features you need.

Features

3.5 (24)

3.5

Based on 24 reviews

## Pricing

Value for money

3.3 (22)

Free Trial

Free Version

[View pricing plan details](https://www.capterra.com/p/141253/iConnect-POS/pricing/)

Single Location

$199.00

Flat Rate,Per Month

It includes:

-   24/7 Customer Support
-   Delivery Management App
-   Loyalty Program & Gift Card
-   Online Management
-   Organic CRM
-   Review Management
-   Self-Ordering Kiosk (Add-on)

Franchise

$249.00

Flat Rate,Per Month

It includes:

-   24/7 Customer Support
-   Delivery Management App
-   Enterprise Management System
-   Franchise Launch Support
-   Loyalty Program & Gift Card
-   Loyalty Program & Gift Cardaorganic CRM
-   Online Management
-   Organic CRM
-   Review Management
-   Royalties Processor
-   Self-Ordering Kiosk (Add-on)

Value for money

3.3 (22)

3.3

Based on 22 reviews

## Integrations

[

PayPal](https://www.capterra.com/p/207944/PayPal/)[

Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[

Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/)[

QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/)[

Adobe Commerce](https://www.capterra.com/p/227129/Magento-Commerce/)[

Avalara](https://www.capterra.com/p/75673/AvaTax/)[

SAP Business One](https://www.capterra.com/p/214667/SAP-Business-One/)[

Worldpay for Business](https://www.capterra.com/p/154146/Payment-Processing/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

3.6 (24)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

3.6 (24)

3.6

Based on 24 reviews

## User reviews

Overall rating

3.5

Based on 27 reviews

Filter by rating

5(9)

4(5)

3(6)

2(4)

1(3)

Mentioned topic

Sorted by most recent

RL

Robert L. C.

owner

Retail

### "Better Choices "

2.0

Overall Rating

2.0

2.0

Ease of Use

1.0

1.0

Features

2.0

2.0

Customer Service

1.0

1.0

Likelihood to Recommend

2/10

April 5, 2024

Our franchisor chose this as a universal POS

Pros

There is very little I like about this system. Processing transactions via

Cons

This system does not compare well with other offerings, escpecially as it relates to robust inventory management, quirky register actions are poorly designed for instore traffic. Hardware integrations and allignments are with outdated options. This system increases our expenses working around issues on a daily basis

Switched from

[Lightspeed Retail](https://www.capterra.com/p/120491/Lightspeed-Retail/)

it was a mandatory migration requirement from our Franchisor

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JF

Jess F.

CEO

Retail

### "Would not recommend this company to my worst enemy. "

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

January 15, 2023

Imagine the worst possible software you have ever used in your life. That described my overall experience.

Pros

Can't pick one if I tried. Literally disappointed by every single feature of this company and it's software.

Cons

\-Online system and in store system disconnected almost daily causing chaos with lost orders and missing tickets. -None of the reports function the way they should and they didn't communicate or track properly across locations. -Customer service was a 1800 number where you would literally wait for hours on end (even though we were promised a dedicated support person). -Alleged universal loyalty and marketing malfunctioned all the time and sent out repetitive spam emails to our clients regularly.

Switched from

[Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)

We made the switch right back to Square after a few months with FranPOS.

Alternatives considered

[CAKE](https://www.capterra.com/p/156223/CAKE-for-Advertisers/)

[Toast POS](https://www.capterra.com/p/136301/Toast-POS/)

Reasons for choosing franpos

They made us a ton of promises about support, reporting, universal marketing and services, etc. all of which were lies.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KW

Kristen W.

Owner

Retail

### "FranPOS Retail"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

3/10

August 6, 2019

I have not had any major issues with this program. It does a lot of updates that does not pertain to my business.

Pros

Easy to find items on the register if the barcode does not scan. The loyalty program is great since it can also track receipts from prior purchases to know what the customer previously purchased. It can also set up text marketing.

Cons

It does not automatically override discounts in order to give customer the best discount. Random items pop up on the screen when checking out a customer. The “hide keyboard” button doesn’t show up when creating a new gift card.,

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Tara L.

Teacher

Retail

### "Great Product!"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

6/10

January 3, 2019

Pros

I loved that this product has so many different features like payroll, scheduling employees and booking appointments.

Cons

It took a bit to get used to but no issues otherwise.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AL

Alejandro L.

Barbershop Owner

Retail

### "Good POS but very bad Customer Service for the money you pay"

2.0

Overall Rating

2.0

2.0

Ease of Use

2.0

2.0

Features

3.0

3.0

Customer Service

1.0

1.0

Likelihood to Recommend

1/10

November 14, 2018

We use it for almost 5 years, we want to change but it is no that easy because they already have all our history information (clients, payments, numbers)

Pros

Have good reports, and you can have multistore options.

Cons

Very bad video and write resources. You have to learn by your self, and the customer service is the worst they can´t help you never. And the price is very high.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MS

Mala S.

Owner/operator

Cosmetics

### "Best pos system for small businesses "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 9, 2017

Using iconnect has made every task so easy, from creating customer profiles, to inventory control, sales and transactions!

Pros

The ease of use and the simplicity of icons

Cons

Sometimes the speeds with the data sync can be challanging

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MS

Mala S.

### "Pos short comings "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

December 20, 2016

I connect is one of the easier POS systems I've used but it has its flaws at times, from the registered force closing to hanging, it can make the busy days challenging.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KS

Kate S.

### "Needs more reporting functionality"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

December 19, 2016

I think it's a decent POS system, however, the reporting functionality is lackluster and hard to use. Specifically, the inventory management as well as staff management. And more charting options for sales and sales types (specific products by employee and sales per hour for instance) would be very helpful.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DM

Deena M.

### "Great service"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

December 17, 2016

We always get our order on time and accurate. Even if we have any dispute on order always take care

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AL

Ashlee L.

### "Unsatisfied with my service"

1.0

Overall Rating

1.0

1.0

Ease of Use

2.0

2.0

Features

1.0

1.0

Customer Service

0.0

0.0

Likelihood to Recommend

0/10

December 16, 2016

To whom it may concern, I depend on IconnectPOS to give me my sales records efficiently and 100% accurate at all times. I can't trust my service due to it not adding up my total sales and disbursing them in there rightful place every single time. I have to look in three different sections to figure out which section is truthful and which is not. It is difficult to run a business with a checkout system that is never on point like it should be. I feel some major updates need to be done.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/141253/iConnect-POS/reviews/)

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Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)