# Page 3 | Consensus Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is Consensus the right Sales Enablement solution for you? Explore 321 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/141255/Consensus/reviews --- Consensus 4.9 (321) [View alternatives](https://www.capterra.com/p/141255/Consensus/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 3 - Reviews of Consensus ## Showing most helpful reviews Showing 51-75 of 321 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use MT Matt T. Sales Executive Information Technology and Services Used the software for: 6-12 months ### "Consensus review, athenahealth" November 16, 2025 5.0 Overall, Consensus has been game changing for my workflows as a sales executive. It allows me to provide detailed visuals that prospects may not be getting from other vendors and arming them with what they need to feel confident in making a decision throughout their evaluation. Pros Ease of use in sharing detailed demo content with prospective clients for them to view at their own convenience. Cons When using it frequently, it can be a bit repetitive manually entering in account and opportunity information so that the content is shared to the appropriate prospect and synced up with the salesforce information. Review Source Matthieu G. Account Manager Information Services Used the software for: 2+ years ### "Great product for sellers out there!" December 5, 2025 5.0 As described before, this tool has been a real game-changer not to over use Solution Consultant ressources and easily evaluate prospects engagement. Pros Very easy to use, and friendly interface. It really helps to save tremendous amounts of time during sales cycle and to qualify/disqualify opportunities. Cons So far so good, no issues faced for now. The product fits my needs and expectations. Maybe to have automated subtitles or translation could bring it to another level. Review Source EA Elisabeth A. Senior Sales Excellence Engineer Legal Services Used the software for: 1-2 years ### "Consensus will revolutionize your sales cycle" April 24, 2025 5.0 Excellent - from beginning to present! The product is solid and the Consensus team supporting us are exceptional. I hope every company I work at has Consensus. Pros Consensus has changed the sales game - not only for our account executives but also our prospects! It is so easy and convenient on both sides of the sales cycle now! Cons The only "complaint" is a user cannot leverage a virtual background when creating a personal intro video - but this is already a feature request that has been upvoted, so hopefully this will be addressed soon! Review Source Michael C. Solution Consulting Information Technology and Services Used the software for: 2+ years ### "Improve prospect experience on their time" December 19, 2025 5.0 The company is proactive and the platform has assisted us in improving our prosepct and customer experience while reducing time. Pros It allows a forum to create reusable videos to utilize at different phases of the sales cycle. They continue to roll out new features and listen to ideas from users. Cons Nothing right now. The software has helped us. Its easy to log in and make videos. The support model gets us answers. Review Source VR Verified Reviewer Account Executive E-Learning Used the software for: Less than 6 months ### "Love Consensus for Customer Engagement!" December 19, 2025 4.0 It has been great! Customers respond really well to the quick video demos, and some of them ask for additional resources through Consensus to share with their teams. Pros I love how quickly I can engage a customer with our demos. Sometimes, writing out long drawn out emails or finding the right links to share with customers who are interested in a new solution can be really disengaging. The quick, targeted, 2-3 minute videos has increased my response rate from prospective customers and customers alike. Cons Previewing a demo can be challenging. There are a few clicks you have to go through just to watch the demo you select when creating a demoboard. It would also be nice to have a "default" set up for when you embed the demo into your email to cut down on the clicks, as well. For example, I usually do not include the personal video at the beginning, and always choose the thumbnail option. If I could set this up as the automatic option each time, that would be great! Review Source RG Ram G. Sales Rep Information Technology and Services Used the software for: 2+ years ### "Consensus - Tool for Sales and Visibility" November 24, 2025 5.0 Consensus is a great tool, I have sent 100's of boards out with minimum time spent which is a great way to boost productivity. Pros tracking interaction with my demo videos across the end customers organisation. The ease of adding users to view the demo. Cons sometimes the outlook add in doesnt work properly but this is more of a rare case and doesnt hinder productivity too much, theres another route to add demos manually if the issue occurs. Review Source MH Madison H. Sales Development Representative Education Management Used the software for: 1-2 years ### "Everway LOVES Consensus" January 23, 2026 5.0 I love it! Like I said the content is very easy to manage and find. The sales team uses it on the daily to send videos to our customers. You can get as specific or broad. Pros I like how personal it can be. I can send demos and tours to each individual at the school and each of them can have a different experience catered to their specific needs. Cons I do not have any cons as of yet. It is a great concept and website. Everything is very easy to access and use. Review Source CS Caitlain S. SC Human Resources Used the software for: 1-2 years ### "A Powerful Demo Automation Tool That Truly Elevates Pre-Sales" November 14, 2025 5.0 My overall experience with Consensus has been really positive. It helps me work more efficiently, improves the quality of my discovery, and elevates the buyer experience before I ever join a call. Even with a few limitations, the value it brings to my workflow far outweighs the drawbacks. Pros I like that Consensus scales me by automating repetitive demos, so I can focus on higher-value conversations. It gives buyers a polished, self-guided experience that helps them pre-qualify and come in more informed. I also get cleaner discovery because I can see exactly what they watched, skipped, and cared about. It’s especially powerful for multi-stakeholder deals since anyone can view the demo without waiting for a live session. Overall, it shortens sales cycles, protects my time, and gives me clear insight into buyer intent. Cons What I don’t love about Consensus is that the setup can feel time-consuming up front, especially when building branched paths or updating content. It also can’t fully replace a live demo, so prospects sometimes still need clarification even after watching. And when prospects don’t engage with the guided demo, the insights and intent signals you rely on just aren’t there. Review Source Vicky O. Account Director Information Technology and Services Used the software for: 6-12 months ### "A great demo automation platform - highly recommend. " November 10, 2025 5.0 Really good. The cons are only small but overall it's a great product. It's easy to use and the reporting and info you get back is great. Pros I really like how easy it is to share a video inline in an email with a customer. I like that I get notified as soon as they watch it and who they have shared it with. The reporting and analytics are really good. Cons Plug in can be a bit glitchy. It can be annoying if I draft the email first and forget to put the names in the to field then I click through consensus and have to type all the names out manually. It's also not that clear on personal video which one is before the demo, which is part of the demo etc Review Source BK Bryan K. Senior Demo Consultant Computer Software Used the software for: 6-12 months ### "Our team has enjoyed not only using the Consensus platform, but also collaborating with the Consensus support team." October 29, 2025 5.0 Our team has enjoyed both using the Consensus software, but also engaging with the Consensus support team. Pros Consensus has been instrumental in scaling our Solution Consulting practice. The platform not only makes it easy to share content, but also provides robust reporting and insights, allowing us to understand how our internal teams are leveraging the tool and how prospects are engaging with our content. Cons While Consensus is intuitive and easy to use from an end-user perspective, the admin side can be a bit more complex when it comes to identifying best practices. We’ve worked closely with our CSM to better understand the ideal structure and configuration, which has been extremely helpful in optimizing how we manage the platform. Review Source Brett D. Account Executive Legal Services Used the software for: 6-12 months ### "Consensus Shortens Sales Cycles & Improves Win Rates" December 5, 2025 5.0 Pros Consensus helps me significantly shorten my sales cycle by letting me create quick, feature-specific Demoboards that I can send to prospects on the spot. It gives them an easy way to explore the parts of the platform they care about most, without having to deal with scheduling logistics for an additional demonstration call. It’s quick, easy, and incredibly efficient. Their customer service is also top notch. Thank you \[sensitive content hidden\]! Cons I haven't found anything in the Consensus platform that has acted as a challenge or created any particular pain point. It is a simple and straightforward solution. Review Source Alain B. Enterprise Lead Information Technology and Services Used the software for: 1-2 years ### "Add in a Consensus video to convert more deals " November 4, 2025 5.0 Consensus is a killer tool to aid Sales People in their day 2 day, I've add in a Consensus video to convert more deals or help with onboarding new customers Pros The ability to securely share content and see detailed engagement insights. It saves time compared to manually sending files and guessing whether someone has looked at them. Cons Occasionally the setup for new content takes a few extra steps, but once it’s live, it works smoothly. Review Source KC Kristina C. HCM Sales Representative Computer Software Used the software for: 6-12 months ### "Valueable for Features, Content Management, Content Sharing and Learning Experiences" November 4, 2025 5.0 Overall, extremely positive and gives a great custom experience without for prospects and customers to drive overviews and prerecorded demonstrations on their own time. Great value for money for both prospects, sellers and customers. Pros Content Sharing and Content Management and being able to select the type of experience and content that the prospects need. Cons The newly updated interface to put a demo board together- it is a bit confusing but still easy to navigate features and show the value of our system. Review Source JK Josh K. Sales Executive Hospital & Health Care Used the software for: 1-2 years ### "Sales Executive" November 21, 2025 5.0 I use Consensus a lot after my Initial Meeting and before my next meeting. It is a great way of identifying prospects that are more engaged in the buying process. Pros It is one of the best ways to see if your prospect is showing positive buying signs early in the process. If I have a prospect that opens and watches one of the videos I know that I should spend extra attention on that prospect. Cons The outlook plug-in is not great. I end up going to the Consensus website each time to generate the link. Sometimes I wish I could create a general link that I didn't have to make a unique one for each prospect but I still would want the reporting data so I get the trade-off. Review Source Keri S. Business Consultant Human Resources Used the software for: 6-12 months ### "Consensus is so helpful for my clients!" March 6, 2026 5.0 Pros I love how it integrates with my Gmail and I can easily add in a consensus demo right in the email without having to bridge to the website. There is so much customization which I love and it takes the repetition out when sending out the same demo boards but customizing the receiver Cons Sometimes it doesn't always stay connected with Gmail so it's a hassle to reconnect. It's a learning curve at first when creating your own personal demo, but once you've done it for the first time, it gets easier. Review Source HH Hannah H. Sales Executive Hospital & Health Care Used the software for: 1-2 years ### "Great tool for engagement" October 29, 2025 5.0 Positive experience with Consensus - I really like it and feel like it spruces up my emails to prospects, especially as a follow-up after initial meetings. Helps with engagement! Pros Really quick and easy way to send relevant content to prospects and showcase features/functionalities visually Cons It can be a little time consuming to put demoboards together and demos are not always easily located Review Source VR Verified Reviewer Account Executive Telecommunications Used the software for: 1-2 years ### "Track Who's Watching " October 30, 2025 4.0 Pros The ability to send a variety of demos to my prospects with full abilities to track who is viewing them. Cons The inability to remove questionnaires prior to prospects viewing demos I share. This could be related to internal org settings however we have been unable to figure out how to remove this step. Review Source VR Verified Reviewer Account Manager Computer Software Used the software for: 1-2 years ### "A second seller!" November 5, 2025 5.0 Consensus is a great second seller. You can almost create an idea of how a decision process works without spending hours on sales nav or asking 100s of questions on calls. Pros You can really build an idea of hierarchy of who you are selling to. Great second seller for when you can't demo to everyone too! Cons Creating the Demoboard's. You have to create a new demo board each time you want to send something to a prospect. Review Source AM Alan M. AE Telecommunications Used the software for: 1-2 years ### "Easy to show demos" October 30, 2025 5.0 Daily use to quickly send a demo environment to customers. My Sales Engineer also doesnt have to be on every call now. Pros Easy to show demos that allows for easier workflow. I use it every day when a customer needs a quick turnaround. Cons Too extensive and that simply means that there is a lot that the platform has access to which doesnt allow me to fully utilize. Review Source GS Gonzalo S. BDR Financial Services Used the software for: 6-12 months ### "Good but could improve" March 2, 2026 5.0 In general good but could be better to be honest, with the data, And searching filters... They are not so easy to use, and could be better have other ones extra Pros How the integraition with other apps can help my workflows, making everthing easier to work between apps, webss.... Cons That many contacts dont have accurate information, some phones are not available even if you can find it easily on google Review Source JB Jon B. sales executive Banking Used the software for: 6-12 months ### "Sales Executive" October 30, 2025 5.0 It's great, helps me keep a better pipeline by assigning videos for potential clients to review before investing my time. Pros I like the analytics feature, knowing when and how long they were viewing so I can tailor a response accordingly. The content in the system is easy to find and share. Cons My only gripe at the moment is the navigation piece when searching for videos. I don't know if that is a Riskonnect thing or a change at Consensus. I don't mind being able to search for the videos I need but a drop down of all videos would be nice. Maybe I'm missing it. Review Source VR Verified Reviewer Account Executive Information Technology and Services Used the software for: 1-2 years ### "Elite demo/video sharing tool - must have" November 5, 2025 5.0 Fantastic - would highly recommend. Support has been fantastic to deal with, which for me is a sign that it is a premium product. Pros The ease of us in building a demoboard, generating a link to share with prospects. I leverage this tool on every deal. Cons Being rate limited has been difficult to challenge. Often, there are bugs when attempting to splice and submit videos. Review Source Nigel F. Account Executive Information Technology and Services Used the software for: 6-12 months ### "Highly recommend this software to save time, gauge interest, and target prospects." December 20, 2025 4.0 Great! It's been a really good tool so far. I've had mostly positive feedback from my customers about the content. Pros Great way to gauge prospect interest w/out wasting time on a demo. Analytics make it easy to track how many times they viewed it, etc. Easy software to use. The personalized message option gives the demoboard a personal touch for the prospect. Cons I've heard from some customers that there's too many questions before the prospect actually gets into the demo. Might prevent some customers from actually using it, before they give up and get frustrated. Review Source RL Ramona L. Account Exec Philanthropy Used the software for: 6-12 months ### "Simple and Efficient Tool for Presenting Products to Prospects" October 30, 2025 4.0 Overall, my experience with Consensus has been really good. It’s simple to use, helps me share demos easily, and saves time when presenting to prospects. Pros I liked that Consensus is really easy to use. The interface is intuitive, and it doesn’t take long to learn how to navigate or create demos. Cons Recent interface changes have caused occasional glitches, which can slow things down slightly during demo creation or sharing. Review Source GC Gary C. Account Executive Computer Software Used the software for: 2+ years ### "5-stars for the data!" November 5, 2025 5.0 My overall experience with Consensus is great. Their support has been outstanding and we have a great working relationship. Pros The ability to collect data when your customer are reviewing the videos that you send to them. I also like the fact we get notified when new contacts are reviewing the collateral we have provided. Cons I feel like the interface can use a bit of an update. Also, I am a power-user for the GMAIL integration, and I think there could be several ways to enhance that for users (it's already good just think it has room for more). Review Source Similar Products Featured