# Page 6 | Consensus Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 6 - Is Consensus the right Sales Enablement solution for you? Explore 321 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/141255/Consensus/reviews

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Consensus

4.9 (321)

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Last updated March 13th, 2026

# Page 6 - Reviews of Consensus

## Showing most helpful reviews

Showing 126-150 of 321 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Warren G.  
Sr. Customer Success Manager  
Computer Software  
Used the software for: Less than 6 months

### "Strong Engagement Tool"

July 12, 2024

5.0

Consensus is a welcome addition to my tools for client engagement. While the platform is amazing, in itself, what is the key differentiator is their support team, who are always willing to jump in, take ownership, and partner with you to see the best possible results. I am excited for what the future will be in further utilization of this product.

Pros

I really love how creative this platform allows you to be, in engagement with current and prospective clientele. There is an enablement to include relevant and pertinent data customized for each client it is directed to. Consensus allow for business snapshot to still have a wide scope for the audience, in lieu of a standard live/in-person meeting. Also, the customer support is, by far, the best that you could ever ask for. They are patient, knowledgeable, and intuitive, to say the least.

Cons

At first, it took a short time to work out small bugs that did not allow for accurate visibility of view rates from the clients. Thankfully, this was a small bump in the road traveled, so far, as this has been improved upon.

Review Source

MP

Melanie P.  
Business Development Representative  
Information Technology and Services  
Used the software for: 6-12 months

### "Consensus gives you more email engagement"

July 15, 2024

5.0

I send Consensus videos all the time! This platform is easy to use and integrate into my daily routine and make emails more interesting for the receiver.

Pros

I like that Consensus is easy to use whether is it on their website or within Salesforce. These demo videos make sending emails more fun!

Cons

I don't like all of the options I have to fill in to send personalized demos, but I understand the necessity.

Review Source

OJ

Olivier J.  
Solution Consultant  
Logistics and Supply Chain  
Used the software for: 2+ years

### "Maximizing the Customer Experience"

July 11, 2024

5.0

As a solutions consultant to the sales team, it allowed me to free up my time with initial demos of product use cases while continuing to maximize the sales opportunity.

Pros

The videos can be easily embedded into emails and help identify interested prospects and keep the customer engaged.

Cons

Puts your competitors at an unfair disadvantage.

Review Source

CC

Carlos C.  
Account Manager  
Program Development  
Used the software for: 1-2 years

### "Consensus for the Win"

July 11, 2024

5.0

Overall consensus has been nothing but helpful when it comes to the amount of time it has saved me, given that the library of videos is easily accessible.

Pros

I think the best thing about Consensus is the fact that I can integrate it with Gmail and easily find what I need to share with my customers. The integration is great!

Cons

I think customizing Demo Titles while in the integration was a bit harder than I expected. However, it was not the most difficult thing to figure out.

Review Source

KC

Kaan C.  
Account Manager  
Computer Software  
Used the software for: 1-2 years

### "The perfect demo toolkit"

July 2, 2024

5.0

Pros

My favourite part about consensus is how easy it to create personal and custom videos that I can send to my customers. It allows me to quickly edit and perfect and send all from one page. When sending out multiple videos in a day it definitely saves me time

Cons

It would be great if there were some editing filters that you can apply such as lighting or enhance brightness.

Review Source

SV

Shawn V.  
Client Success Manager  
Construction  
Used the software for: Less than 6 months

### "Very impressed"

August 16, 2024

5.0

Have had a great experience using Consensus to connect with clients

Pros

Ease of use when creating demo videos to the speed at which you can add them to emails. Not to mention the tracking is phenomenal.

Cons

We didn't get a product like this sooner

Review Source

Steven B.  
OBR  
Computer Software  
Used the software for: 6-12 months

### "Consensus changes the game!"

June 7, 2024

5.0

Pros

Consensus gives sales teams the ability to provide value on solutions or services through video demo and has customization features that allows for deeper personalization! Its an amazing tool to integrate into your everyday work flow. Consensus changes the game!

Cons

To date I have not found anything within consensus that I have disliked about using this tool!

Review Source

HC

Hugo C.  
SDR  
Human Resources  
Used the software for: Less than 6 months

### "Great Experiece"

November 18, 2024

5.0

Very positive, will continue to leverage in the future

Pros

very good usability, engages well with my prospects and it helps me stand out in inboxes

Cons

DemoBoards can come through as 'SPAM' in prospects inboxes

Review Source

SC

Sam C.  
Account Director  
Computer Software  
Used the software for: Less than 6 months

### "Consensus changes the game"

July 17, 2024

5.0

Pros

Consensus allows us to send personalize demos to clients to gauge interest ahead of our client calls.

Cons

It can be time consuming to create all the content needed to send to clients.

Review Source

MH

Matthew H.  
Account Executive  
Computer Software  
Used the software for: 1-2 years

### "Consensus has been great for my process! "

June 27, 2024

5.0

Pros

I like how easy it is to create and distribute content to my prospects and customers.

Cons

I have not have any negative experiences with Consensus thus far!

Review Source

ZE

Zachary E.  
Am  
Information Technology and Services  
Used the software for: 1-2 years

### "Review of Consensus "

July 2, 2024

5.0

Pros

I like how easy it is to send demos to my clients and track what's most important to clients by following where they rewind, etc.

Cons

I do not have anything that I like the least. I use the gmail integration, its simple to use.

Review Source

OG

Olivia G.  
Solutions Consultant  
Computer Software  
Used the software for: 1-2 years

### "Consensus helped expedite our sales process "

June 27, 2024

5.0

As a Solutions Consultant I often ran demos for simple parts of the product and spent a lot of time just doing the same integration demos, Consensus has saved me time and helped our sales people close deals faster by being able to create repeatable demos that can be sent out to customers whenever needed

Pros

I like how easy it is to record demos and send them out right from the email plugin. I like how we are able to track viewer metrics to see who is actually watching our demos. And I love how easy it is to share demo videos across the organization.

Cons

Sometimes the email plug in can be buggy It definitely takes some level of enablement to get the hang of the tool

Review Source

KM

Katie M.  
Account Executive  
Market Research  
Used the software for: 1-2 years

### "Amazing tool!"

June 20, 2024

5.0

Pros

Love how easy it is to use and be able to provide recordings to clients to help with closing deals.

Cons

Nothing its amazing and I recommend to everyone!

Review Source

SU

Srilakshmi U.  
Demand Generation Manager  
Computer Software  
Used the software for: 1-2 years

### "Great tool for Presales content Automation"

June 12, 2024

5.0

Pros

Customization of content and tracking lead engagement

Cons

Needs additional support for email marketing in bulk, using Marketo

Review Source

JE

Jenna E.  
Account Manager  
Information Technology and Services  
Used the software for: 1-2 years

### "Improving Sales Cycle"

June 13, 2024

5.0

Pros

It allows me to get deals done so much quicker by easily sending out great content and allowing me to create my own videos to run through presentations without having to jump on multiple calls to re-explain things.

Cons

I can't say consensus has much to improve on, it's so easy to use and I couldn't think of a way it could support me better in my role.

Review Source

SA

Samuel A.  
VP of Sales  
Human Resources  
Used the software for: 2+ years

### "Consensus is a great tool"

June 18, 2024

5.0

Pros

It's easy to use and flexible from a timing standpoint.

Cons

I don't see any gaps at this time and am an avid fan.

Review Source

LL

Luisa L.  
Account Executive  
Computer Software  
Used the software for: 1-2 years

### "incredibly easy qualification and improved buyer experience"

June 10, 2024

5.0

Pros

It has been so powerful within our Sales Org to be able to provide our buyers with the right information at the right time. Consensus is helping us to qualify (in/ out) more quickly, leading to a faster sales cycle. The integration with Gmail is working spotlessly and it was incredibly easy to learn and use Consensus (took about 20 minutes to understand and get used to it).

Cons

Nothing I can think of, other than a couple of permissioning issues which are coming up because of the way our org has set Consensus up.

Review Source

SM

Shahayra M.  
Sales Engineer  
Information Technology and Services  
Used the software for: Less than 6 months

### "Consensus frees you up to do more high-value demos"

July 15, 2024

5.0

Pros

Consensus lets me record my typical talk track and allows customers to view at their convenience and engage with what is most useful to them.

Cons

I wish I could see more of the clickpath that the customer takes.

Review Source

JC

Jamie C.  
Enterprise Sales Executive  
Information Technology and Services  
Used the software for: 2+ years

### "Consensus is a game changer"

May 31, 2024

5.0

Great software to improve sales conversions and give customers the best possible buying experience.

Pros

Consensus is fantastic software for the whole of the sales team. I love the ability to engage with my prospects before and after a meeting, having the ability to see what they're really interested in and gaining new leads from the wider stakeholders.

Cons

I have yet to find anything I don't like

Review Source

SS

Steven S.  
Enterprise Sales Manager  
Real Estate  
Used the software for: 6-12 months

### "Great toll"

July 10, 2024

5.0

I think overall it is a great tool for sales enablement. Consensus helps provide prospects with the ability to view content on-demand and choose what content is most important to them. Consensus then tracks this along with who else they forwarded the videos to.

Pros

Ease of sending prospects on-demand demos and the tracking it provides on who watched, what they watched and for how long they watched.

Cons

I heard creating the demos was difficult but they've deployed additional tools to help

Review Source

Peter R.  
Solutions Consultant  
Computer Software  
Used the software for: 1-2 years

### "The ultimate force multiplier"

February 13, 2024

5.0

Great so far, and this is because of the 1:many impact using consensus can have with content across go to market teams. It's ease of use makes adoption of content creators high, and with the content in the library it is amazing to see the impact those pieces of content have on creating and advancing sales opportunities. Highly recommend!

Pros

\-Ease up Upload new Videos -Ease of sharing with leads/contacts -Visibility to video consumption, real-time -Re-use across go to market teams -Fairly quick to learn / create first video

Cons

\-limiting to share generically (as opposed to in context of a demo board). Would be nice to have a anonymous view mode. -video options a bit confusing at first (single vs standard vs advanced demos) -don't use the recording function much

Review Source

AV

Ashvin V.  
Regional Sales director  
Information Technology and Services  
Used the software for: Less than 6 months

### "Great demo automation tool "

June 5, 2024

5.0

Pros

Highly recommend Consensus - Ease of user - good admin features - positive end user exeperience

Cons

Still to find them out- no compliants so far

Review Source

AD

Allie D.  
Solutions Consultant  
Information Technology and Services  
Used the software for: 1-2 years

### "Consensus Is My Favorite Tool"

April 9, 2024

5.0

It's great. The product is great, the team is great.

Pros

Better Customer Experience - Let customers see your product when they want to. Efficiency and Time Savings - Use the live demo for only the most important problems. Personalized Follow Up - Answer critical questions before the next meeting. Trackable Engagement - Track views, understand priorities, and discover new stakeholders. Selling While You Sleep - Continue engagement with your company between calls.

Cons

Content Management is a challenge without a dedicated resource to keep content up to date, organized, and unified.

Review Source

Liz W.  
Senior Enterprise Account Manager  
Information Technology and Services  
Used the software for: 6-12 months

### "Consenus enables me to dive deeper with prospects"

August 22, 2023

5.0

Pros

I like that Consensus allows me to cast a broader net without draining my time, it helps me win fast or lose fast, and it enables me to find new contacts at prospect accounts without directly asking for them. The demos are easy to share and my prospects have had good feedback about them. I'm able to dive deeper on calls, spending more time on specific pain points and how our solution solves for those pain points, without taking as much time from my prospects as I would if we did a demo live.

Cons

The only downside to Consensus is that you are not doing a live demo and hearing your prospects' questions in real time. However, you can adjust your process to follow up quickly after the alert that they viewed the demo to engage and answer questions that may have come up. I also always coordinate a follow up call before I send the Consensus links so I know we have time on the calendar to dig in deeper to the solution and how it can solve their specific pain points .

Review Source

DC

Damien C.  
Commercial Account Manager  
Computer Software  
Used the software for: 2+ years

### "Effortless Demos, Strategic Lead Management, and Powerful Campaigns: A GoConsensus Success Story"

October 19, 2023

5.0

Engaging with Consensus has been a transformative experience for me. The platform's seamless integration with Outlook has elevated my efficiency, allowing me to handle lead engagement within a single, user-friendly interface. The ability to effortlessly create and share demos has not only streamlined our pre-sales processes but has also proven instrumental in winning deals independently. The mail merge function has become a go-to for managing leads and prioritizing customer focus. The clever alert system ensures that I never miss a beat, promptly notifying me when leads are warm and ready for action.Moreover, the content library serves as a treasure trove, benefiting both customer interactions and internal team education. The customizable buttons, personalized email features, and insightful analytics contribute to a holistic understanding of customer engagement. While there's always room for growth, the current experience with Consensus has undeniably enhanced our lead management, strengthened our campaigns, and provided a valuable resource for our team's continuous learning and development.

Pros

What stands out the most for me about Consensus is its remarkable impact on lead engagement. The seamless integration with Outlook is a game-changer, enabling me to handle everything within a single email box. It streamlines the process and enhances efficiency, making it incredibly user-friendly. The ability to manage demos, track engagement through features like mail merge, and receive instant alerts keeps everything organized and ensures that I can capitalize on warm leads promptly. In essence, Consensus has proven to be a valuable tool in simplifying and optimizing our lead engagement processes.

Cons

While I appreciate Consensus for its positive impact on lead engagement and seamless integration with Outlook, every tool has room for enhancement. One potential area for improvement could be further expanding customization options for email content and demos. Additionally, exploring features that offer more in-depth analytics or advanced reporting capabilities could provide users with even greater insights into lead interactions and campaign effectiveness. These suggestions aim to build on an already excellent platform, providing users with additional tools to refine and elevate their overall experience with Consensus.

Review Source

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