# ChargeOver Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is ChargeOver the right Recurring Billing solution for you? Explore 86 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/141294/ChargeOver/reviews --- ChargeOver 4.7 (86) [View alternatives](https://www.capterra.com/p/141294/ChargeOver/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of ChargeOver Ease of use 4.7 Customer Service 4.8 ## Pros and Cons in Reviews James L Direcotr of FinanceComputer Software, 11 - 50 employeesUsed the software for: More than 2 years. “They have consistent staffing to handle our account, they are incredibly responsive to support inquiries, and they are constantly making product updates giving enhanced features.“ December 12, 2025 AS Aman S Web DeveloperComputer Software, 11 - 50 employeesUsed the software for: Less than 6 months. “Smaller business not able to buy subscription because it has bit higher prices“ December 23, 2024 RK Rahul K Trauma SpecialistHospital & Health Care, 10,001+ employeesUsed the software for: More than 2 years. “It's most useful tool for us appears to be the customization feature to meet our reporting needs.“ September 14, 2024 SA Spencer A Project ManagerResearch, 51 - 200 employeesUsed the software for: 6-12 months. “The user experience is not as seamless as it could be.“ December 12, 2024 AS Aman S Web DeveloperComputer Software, 11 - 50 employeesUsed the software for: Less than 6 months. “It has good choice for businesses, it allows billing automation however pricing are bit higher but overall experience with this was good“ December 23, 2024 MJ Mina J Co-OwnerMarketing and Advertising, 2 - 10 employeesUsed the software for: 6-12 months. “The UI of some processes isn't completely intuitive. “ September 19, 2022 MJ Mina J Co-OwnerMarketing and Advertising, 2 - 10 employeesUsed the software for: 6-12 months. “It has the ability to send one-time invoices AND set up subscriptions, which is an excellent feature combo for a boutique company.“ September 19, 2022 AD Ashley D OwnerHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: 6-12 months. “I usually get on chat or the phone when I can't find something.“ September 15, 2022 ## Showing most helpful reviews Showing 1-25 of 86 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Drew B. President Information Technology and Services Used the software for: Less than 6 months ### "Good Value for Money" September 15, 2022 4.0 The team is responsive to your requests. Pros Integrates with Quickbooks, Authorize.net, PayPal, and Slack at an affordable price. Cons The User Interface isn't strong. Lacks the ability to edit PDF receipts and invoices. Reporting could have better filters. Alternatives considered [Recurly](https://www.capterra.com/p/122700/Recurly-Subscription-Billing/)[Chargebee](https://www.capterra.com/p/131433/Chargebee/) Reason for choosing ChargeOver Price and promise of ease of use. Review Source VR Verified Reviewer Co-Founder Used the software for: 1-2 years ### "Huge relief to FINALLY fine automatic recurring billing that works" July 18, 2018 5.0 Saves us a huge amount of time chasing clients for payment and reduces non-payment or delinquent payment. Pros Really easy to use and navigate between customers, screens, subscriptions, payment methods. Integration with QBO is key for us, and works pretty well, though not perfectly. Some advanced functionality - for example around sales taxes and discounts for ACH payment - are really helpful. Most of all, I like that it WORKS without bugs (I was burned by previous software), and can be used for recurring payments, recurring invoices and reminders for folks that pay manually online or by check, and supports things like discounts, pro-rated charges, and invoices that contain both an installment payment (scheduled to run for a set number of installments) and a regular recurring subscription (that goes on in perpetuity). Cons Integration with QBO doesn't always work perfectly - particularly for sales tax, and credits back to client accounts. Review Source JJ Jake J. ERP Consultant Information Technology and Services Used the software for: 2+ years ### "So far this has been a great service!" January 9, 2017 3.0 Chargeover has worked great for us. We are a SAAS and using it for our AR. We are able to create both nonrecurring and recurring subscriptions and services and save them as templates. Love the services and for the money we get a lot. Pros Easy to use! Able to create recurring and nonrecurring billing which works great for our business model. Cons We found creating a connection to the API a bit more difficult than we anticipated. Review Source VR Verified Reviewer Analyst Computer Software Used the software for: 2+ years ### "Chargeover review" March 9, 2023 5.0 Pros Assigning software features is the most important part in this tool Cons It’s not that easy to use. Should be enhanced more. Review Source Response from ChargeOver May 9, 2023 Thank you for leaving a review and some feedback! Our team is dedicated to creating a tool that makes billing easier for our users. Please reach out to the ChargeOver support team any time you have a question, or suggestion, or need help via Live Chat, email, phone, or by visiting the Help Center—https://help.chargeover.com/en Jonathan K. Principal Internet Used the software for: Less than 6 months ### "The right solution for my small business" September 14, 2018 5.0 I had a company handle my sales for several years, then the company was acquired and I needed to take over quickly. A friend told me about ChargeOver and the flat fee based on customers, since I was a little wary of other software that charged a percentage of revenue. The migration team have all been super-responsive and helpful in getting my systems over to ChargeOver. I could not be more pleased, especially because it has a lot of great features I thought I would have to sacrifice because of the lower cost. Pros A lot of functionality and value for the cost; Data migration team has been wonderful; The cost is a flat fee instead of percent of revenue; integrates with many services; Interface is clean and intuitive Cons there are one or two things I would like to add, but have been assured that the dev team is notified and may offer fix in the future Review Source Response from ChargeOver September 17, 2018 Thanks Jonathan! Welcome aboard! ML Milo L. Internet Used the software for: 1-2 years ### "Changed our business" June 17, 2015 5.0 We offer a subscription based point of sale retail software. Having to bill our customers monthly quickly became unmanageable. Collections was especially time consuming. We were using QuickBooks Online to manage this, and as part of a major update, they removed the ability to reattempt declined charges. At this point we simply had to make a change, and looked closely at many well-known systems, such as Chargify. One of the main advantages ChargeOver was able to offer us was more control over how products are being billed. We felt that other systems we had explored was limited in that aspect. Ever since we have signed up, the team at ChargeOver has quickly addressed any requests/concerns we sent them. Pros Easy to use Flexible Collections management Great support Low cost Cons There are a couple of improvements with lead source management we have requested. But we realize that these are very specific to our model, and they are currently working on them. Any bugs we have found or improvements we recommend are handled very quickly. Review Source DS Danielle S. Accounting Used the software for: 6-12 months ### "One stop shop. An Accountants dream... it really is!" July 8, 2015 5.0 I have been an accountant for over 10 years, and in my experience ChargeOver has surpassed all other systems I've used. Sure Quickbooks allows you to do many of the same features such as reporting, and recurring charges. But ChargeOver has all the features every accountant has fantasized about. In ChargeOver you set up your own recurring bill to your clients, then they will take care of the rest! It will invoice, send and process customers credit cards automatically when an invoice is generated. It will even do the collections for you when a customer becomes delinquent. All the while communicating all your transactions with quickbooks! One stop shop. Simple, easy, amazing. Pros Customer service is excellent and knowledgeable. They are prompt at answering any question you may have, never leaving you hanging for answers. Cons Info is only communicated from ChargeOver to Quickbooks, not the other way around. So any changes made in quickbooks will not show in ChargeOver. Sometimes I forget, and have to do any changes I make twice. Review Source JG Jeff G. President & Founder Marketing and Advertising Used the software for: Less than 6 months ### "After 8 years with 4 different billing systems, we found a home on chargeover" July 1, 2015 5.0 We've gone through 4 different billing platforms previously, and although things got better, none were able to REALLY meet our needs - until we found chargeover. We're a specialist agency with recurring billing, and chargeover was perfect. It fit our billing model, and didn't require us to do weird things like sell "500 units at $1 each" instead of $500 like one vendor wanted. The Xero Integration is a dream come true for financial projects and reporting, and the support from Chargeover is great. We can just call and speak to someone and they'll help us. Especially in light of the hatred directed by our staff at the previous billing platform, chargeover is a dream come true. Everyone loves it. Plus the company is young (but has enough clients to be stable to make not nervous) and nimble, and they are constantly improving the software, several times at our request to accommodate a few minor tweaks we wanted. If you're an agency or you need recurring billing, you should add chargeover to your list of platforms to checkout. Pros Flat fee Customization on recurring services for clients Met our billing model Customer support is fantastic Cons Xero integration is a bit manual, although it works \_great\_ once it's setup. Review Source Mario C. Financial and Tax Adviser Accounting Used the software for: Less than 6 months ### "Effortless Billing" September 21, 2018 5.0 Billing time and AR turnover. Pros Ease of use, reduction of billing time and faster AR turnover. Cons Encountered some user errors that required resolution with help of Customer Service. Review Source MS Max S. Systems Developer Internet Used the software for: 6-12 months ### "Allowed us to automate charging of annual subscriptions." June 11, 2015 5.0 ChargeOver allowed our business to automate multiple manual billing processes and enabled us to bill and automatically charge our customers for App subscriptions on a recurring annual/monthly basis. Pros \-Compatible with a wide selection of payment gateways. -Well documented API. -Simple and intuitive interface. -Fast and friendly customer support. -The team builds custom reports depending on your needs. Cons \-Not much flexibility to modify invoices Review Source DG David G. Head of Commercial Growth Marketing and Advertising Used the software for: I used a free trial ### "Useful piece of kit" December 15, 2024 4.0 Really useful piece of software that i can honestly say saved me time and effort that i could out elsewhere. Pros This is genuinely a well thought out and usefuo software that will make your life easier Cons Dodnt reappy have any cons, overally a good experience Review Source Response from ChargeOver December 30, 2024 Hey David, the team is thrilled we were able to help save you time and effort, that is one of our main goals as an automated billing software! KP Krunal P. Cybersecurity Analyst Information Technology and Services Used the software for: 1-2 years ### "Chargeover Excellent Payment Solution Software" August 7, 2024 4.0 Pros ChargeOver offers complex billing solutions and integrates well with applications, such as SalesForce. Cons ChargeOver would benefit tremendously if it was more user friendly within their mobile app. Most of its unique features are available only through the Desktop option. Review Source MY Mercedes Y. Bookkeeper Law Practice Used the software for: 6-12 months ### "Hacking Immigration Law." September 15, 2022 4.0 The biggest benefit is the automated billing. And the software is intuitive and easy to use. Pros Invoices being send automatically to our clients. That is awesome and timesaving. Also, your technical support team is great and even though they don't always have the solution to our issues (eg. Batching) they reply in a very timely manner. Cons All payments batch in QB and I have to manually fix it every single day. Review Source BM Buffy M. CTO Computer Software Used the software for: 1-2 years ### "As a developer I love ChargeOver" January 9, 2017 5.0 I personally reviewed at least a dozen recurring payments providers before decided on ChargeOver for our SaaS business. We've been using ChargeOver for over a year now. What ended up making ChargeOver our choice was three things: 1. Quickbooks integration. Our accountants live in QuickBooks, so our data has to end up in there. ChargeOver was the only platform we found that offered \*easy\* integration with Quickbooks 2. Flexibility, ChargeOver's API allowed us to handle many different kinds of payment setups, monthly, quarterly, annual, invoiced \*or\* credit card billing all under the same account. 3. Customer Service, the team at ChargeOver is very quick to respond to any questions, issues and feature requests. You speak to a real person when you reach out. We use ChargeOver mainly through the API. The only con, in my opinion, is sometimes is needed on their application's UI. Other members of my team have found it confusing or difficult to navigate at times. We try and automate as much as possible, so it hasn't been too much of a problem for us. I 100% recommend ChargeOver as a recurring billing solution, especially in the case where-where you require flexibility and good developer/API support. Review Source CB Clinton B. Director Computer Software Used the software for: 2+ years ### "Pretty Good Billing Service" October 3, 2018 4.0 I would recommend this program based on my experience so far with Chargeover Pros You can create custom reports and have them send it to you on a regular basis Cons Sometimes the information saved does not always translate to the software so mistakes have been made Review Source RM Rhonda M. Controller Food & Beverages Used the software for: 1-2 years ### "Great improvements" January 9, 2017 4.0 We have been with CO for some time now and are probably pretty demanding. I am super impressed with CS. I can send an email at any time and always get a quick response. We are having a few issues with sales tax, but not sure where the problem is. I believe we have asked for help. Hopefully, the integration to SF will eventually allow our team to see what is open in CO. Would also love to see credit memos that will sync with QB?? Thanks for the hard work! Pros Easy, support is great Cons no credit memos that sync to QB Online. Review Source Response from ChargeOver January 9, 2017 Thanks for the review and feedback! You can expect more and more functionality to be released to the existing SalesForce integration. Thanks for being an awesome customer!!! AD Ashley D. Owner Health, Wellness and Fitness Used the software for: 6-12 months ### "Owner/Founder" September 15, 2022 5.0 8 out of 10 Pros It does everything I need it to do! Customer service is great as well! Cons It's not always the easiest to find what I need. I usually get on chat or the phone when I can't find something. Review Source OJ Omar J. President Marketing and Advertising Used the software for: 6-12 months ### "The perfect solution" January 9, 2017 5.0 The reasons why they are great: very responsive, tons of features and very affordable. We run a small business but use a lot of processors to make life easy for our clients. ChargeOver integrates everything so seamlessly. Review Source Response from ChargeOver January 9, 2017 Thanks for the awesome review! We're always trying to up our game, let us know how we can make our service even better! MA Michael A. Accounting Manager Education Management Used the software for: 6-12 months ### "Chargeover turned daily work from hours into minutes" January 17, 2017 5.0 Chargeover has been so simple to use compared to other recurring billing systems we have used in the past. In addition their support is awesome and they are continually updating and improving. Pros Connection to QuickBooks Online Cons The Salesforce sync. Which I hear is just about ready to go both ways. Review Source Response from ChargeOver January 21, 2017 Thanks for the review Michael! More Salesforce goodness on the way! KH Kevin H. Web Developer Marketing and Advertising Used the software for: Less than 6 months ### "Great Product and Amazing Customer Service" March 1, 2019 5.0 We've loved every minute of our experience with ChargeOver. There were countless hours spent invoicing in the past, now it's just done automatically! I cannot talk highly enough on how great the support team is to work with. Pros It is very affordable and saves so much time. I wanted it to work with Quickbooks Online and it has been seamless. Cons The only thing I could possibly say bad about ChargeOver is the user interface could use an appearance update. Review Source SS Sean S. Account Executive Computer Software Used the software for: 6-12 months ### "Fairly easy to use" October 12, 2021 4.0 Pros Was able to dive right into it without much much training. Cons Multi-currency feels weird and could be presented better? Review Source PK Prabha K. Project Manager Health, Wellness and Fitness Used the software for: Less than 6 months ### "Overall experience with Chargeover has been an excellent so far" June 8, 2018 5.0 Pros The software is extremely simple to use. It has very user friendly screens. It was very easy to set up and integrate with our existing systems. Their customer service is brilliant Cons There is nothing specifically a con that we have at the moment. Our systems have smoothly integrated and are working fine Review Source Response from ChargeOver June 12, 2018 Thanks for the great review! We're happy to have you aboard! NF Nia F. Office Manager Marketing and Advertising Used the software for: 6-12 months ### "It's very easy to use Chargeover. I love the platform" January 18, 2017 5.0 I'm fairly new to the Chargeover platform but it is very easy to use and I love the platform. Chargeover allows for easy navigation. Pros I love how easy it is to view, update and navigate through customer invoices. Cons I do not encounter much problems with the software. Review Source RH Ryan H. Used the software for: ### "Makes My Job a Lot Easier!" January 9, 2017 4.0 ChargeOver allows our company to bill SaaS customers to do work hassle free! Their support team responds quickly and is very helpful. At our request, several features have been added to improve the integration with QuickBooks Online. ChargeOver makes the invoicing process basically automated, although I still do a quick monthly audit before sending out. It also improves the accuracy of the transactions, because I don't have to enter each of the invoices manually. Review Source SB Shields B. Used the software for: ### "Flexible and Scalable Recurring Billing Solution" January 17, 2017 5.0 Before we switched over to charge over we tested 4 other recurring billing systems. Each one offered great promise but inevitably we always ran into a limitation which would not be a good long-term fit for our business. ChargeOver is easy to use, well thought-out and scalable. The team is responsive. We are very pleased that we made the switch to ChargeOver. 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