# Page 2 | ChargeOver Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is ChargeOver the right Recurring Billing solution for you? Explore 86 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/141294/ChargeOver/reviews

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ChargeOver

4.7 (86)

[View alternatives](https://www.capterra.com/p/141294/ChargeOver/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 2 - Reviews of ChargeOver

## Showing most helpful reviews

Showing 26-50 of 86 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

James L.  
Direcotr of Finance  
Computer Software  
Used the software for: 2+ years

### "The best subscription platform on the market!"

December 12, 2025

5.0

It has been nothing short of amazing. \[sensitive content hidden\] has been my main contact since we started using the platform 4.5 years ago. They have consistent staffing to handle our account, they are incredibly responsive to support inquiries, and they are constantly making product updates giving enhanced features.

Pros

ChargeOver is incredible easy to use, and it integrates seamlessly with my existing tech stack. They make it easy to manage subscriptions, payment methods, sales tax, pricing updates, products, and credit management to name just a few!

Cons

There is not one feature that I dislike about this product. It stands head and shoulders above any competitors in the market in terms of features, and they listen to their customers about what they need.

Alternatives considered

[Chargebee](https://www.capterra.com/p/131433/Chargebee/)

Reason for choosing ChargeOver

ChargeOver doesn't take a piece of the revenue. They charge only for the utilization of how we use the service. I value not giving up margin of my products that they aren't actually supporting.

Switched from

[Stripe](https://www.capterra.com/p/123889/Stripe/)

Stripe is great at payment processing, and we still use them today for that function. But their invoice/subscription management left us wanting more, and that's where ChargeOver stepped in.

Review Source

Response from ChargeOver

December 17, 2025

Hey James, Thank you so much for your review! It's great to hear you're still happy with your decision to use ChargeOver for your billing. It's been great working with you for the past 4.5 years! If any question come up feel free to reach out anytime. As you know, we're here to help! Chris

SM

Saurabh M.  
Associate manager  
Computer Software  
Used the software for: 1-2 years

### "Review Charge Over"

December 16, 2024

5.0

Pros

Very good in use, Very simple easy understandable.

Cons

Sometimes there is lacking but that is not for long time

Review Source

Response from ChargeOver

December 18, 2024

Hi Saurabh, we love to hear that we are easy to use! Hopefully our Help Center is helping you navigate ChargeOver as well.

RK

Rahul K.  
Trauma Specialist  
Hospital & Health Care  
Used the software for: 2+ years

### "ChargeOver Relief and Usefulness"

September 14, 2024

4.0

Pros

ChargeOver holds the ability to assist with all of our billing related matters. It's most useful tool for us appears to be the customization feature to meet our reporting needs. Given the volume of products, prices, and more, we rely on ChargeOver to simplify our reports in a timely manner.

Cons

ChargeOver limits the features it offers when transitioning into the mobile app. This can be a deal breaker for some users who depend on the flexibility of use through mobile phones.

Review Source

Response from ChargeOver

September 17, 2024

Hi Rahul, thank you for giving such great feedback and praise for ChargeOver. It is awesome to hear our build feature on our reporting is helping you simplify your reporting for the better!

vP

ville P.  
Specialist  
Computer & Network Security  
Used the software for: Less than 6 months

### "ChargeOver Review"

March 1, 2026

3.0

Pros

Set It and Forget It" Automation, Exceptional Customer Support, Deep Accounting Integrations, Extreme Billing Flexibility

Cons

Limited Mobile Functionality, High Entry Cost for Small Businesses, Complexity in Initial Setup, One-Way" Syncing Issues

Review Source

Response from ChargeOver

March 2, 2026

Hi Ville, thank you for highlighting our “set it and forget it” automations! We always want to be improving, so we would love some more information from you on the one-way syncing issues you're having. Please reach out to our support team at support@chargeover.com so we can take a look and see how we can help!

sS

sidra S.  
manager  
Consumer Services  
Used the software for: 6-12 months

### "satisfied from service "

December 12, 2024

5.0

It’s great service helpful and that our support team has been responsive. Batching and other technical challenges can indeed be tricky, but your patience and collaboration make all the difference. i feel happy

Pros

easy to operate and Simplify your operations in short time

Cons

easy billing process and notifications system

Review Source

Response from ChargeOver

December 27, 2024

Hi Sidra, we are pleased to know that learning how to use ChargeOver proved to be simple for you in a short amount of time. We love to hear that kind of feedback! We are happy you are happy.

AS

Aman S.  
Web Developer  
Computer Software  
Used the software for: Less than 6 months

### "ChargeOver for automation billing"

December 23, 2024

5.0

It has good choice for businesses, it allows billing automation however pricing are bit higher but overall experience with this was good

Pros

It allows flexibility on subscriptions on business plans and it integrates with CRM for improve overall efficiency

Cons

Smaller business not able to buy subscription because it has bit higher prices

Switched from

[Stripe](https://www.capterra.com/p/123889/Stripe/)

It is good for manage billing and with upgradation with billing

Review Source

Response from ChargeOver

December 26, 2024

Hi Aman, we are so happy to hear you are enjoying ChargeOver. Our goal is to make your life easier with our automation so your business flourishes and you grow.

BW

Bill W.  
Recruiting Director  
Human Resources  
Used the software for: Less than 6 months

### "Where's the Free Plan"

December 12, 2024

4.0

Pros

Works well with other business tools like QuickBooks, Xero, Zapier, and more, enhancing its versatility in various ecosystems. API support allows custom integrations for tailored workflows.

Cons

No Free Plan: Unlike some competitors, ChargeOver doesn’t offer a free version, which might deter businesses with minimal recurring billing needs.

Review Source

Response from ChargeOver

December 16, 2024

Hi Bill, thank you for leaving us a review! Your feedback is very much appreciated and we are so happy to hear you are happy with our available integration options!

SA

Spencer A.  
Project Manager  
Research  
Used the software for: 6-12 months

### "Functionality is amazing"

December 12, 2024

4.0

Pros

The functionality is really amazing. It is a great solution.

Cons

The user experience is not as seamless as it could be.

Review Source

Response from ChargeOver

December 17, 2024

Hi Spencer, we are sorry to hear you didn't have as smooth of an experience with us as you were expecting. If you have any time, you can always schedule a call with support and we can go through any lasting questions you have about ChargeOver! We would be happy to help. :)

JW

Jeremy W.  
Maintenance technician  
Facilities Services  
Used the software for: Less than 6 months

### "Awesome site "

December 13, 2024

5.0

Pros

It's a great and easy to work with in my opinion.

Cons

There is no cons in my book that I can see.

Review Source

Response from ChargeOver

December 17, 2024

Hi Jeremy, thank you for the kind feedback on ChargeOver! We are happy to hear you are enjoying working with us and using our services.

JH

Jadin H.  
RSA  
Automotive  
Used the software for: Less than 6 months

### "ChargeOver Rocks!"

January 6, 2025

5.0

Pros

I like how easy ChargeOver is to navigate.

Cons

There wasn't anything I disliked about ChargeOver.

Review Source

Response from ChargeOver

January 9, 2025

Hi Jadin, we love to hear you have been having a great experience with ChargeOver! Thank you for submitting a review. :)

MA

Miriam A.  
Researcher  
Education Management  
Used the software for: Less than 6 months

### "ChargeOver makes automated billing easy "

December 12, 2024

5.0

Great experience and worth the cost - easy to set up and great customer service.

Pros

User friendly and easy to set up automated billing

Cons

Wish there was a free version! Used the trial and then upgraded to paid version

Review Source

Response from ChargeOver

December 16, 2024

Hi Miriam, thank you for your feedback! We are proud of our customer support team and the ease of use you had within our platform. Could you let me know of a use-case for a free version? I'd love to bring that to the team and look into this more.

KP

Krunal P.  
Cybersecurity Analyst  
Information Technology and Services  
Used the software for: 1-2 years

### "Chargeover Excellent Payment Solution Software"

August 7, 2024

4.0

Pros

ChargeOver offers complex billing solutions and integrates well with applications, such as SalesForce.

Cons

ChargeOver would benefit tremendously if it was more user friendly within their mobile app. Most of its unique features are available only through the Desktop option.

Review Source

Jehan N.  
Founder & CEO  
Outsourcing/Offshoring  
Used the software for: 1-2 years

### "By far our best recurring billing option & amazing customer support"

June 26, 2015

5.0

My experience with ChargeOver and their customer support team has been a very surprising in a great way. I have looked at many billing solutions over the years and none of them did exactly what I needed them to do when it comes to recurring billing. They required their own processors, or charged % of revenue which is ridiculous especially if you are generating significant revenue every month. What sold me initially was that I could use my own gateway and preferred merchant pricing I had already established. I could also do automated recurring ACH's which was was also huge. The biggest seller and the biggest of all is the integration into Quickbooks desktop which a lot of others I tried but did not integrate correctly and wasted a ton of time reverting back. Finally the price for the service was extremely reasonable as well. After we signed up there was some initial setup tasks that took about a week to work through but that was because we needed some customization that they took care of extremely fast and had us up and running. Using the desktop Quickbooks there were some minor issues here and there to start out with but over time they got addressed and the product today is much more useful. What saves us the most amount of time is the automated processing and if cards don't go through the system will generate the emails for you and send links so the client can directly process. When you have 100's of clients this saves a significant amount of time. Also this week we just switched from Quickbooks desktop to Quickbooks online. I was a little apprehensive about switching but am happy to say it only took us under 4 hours to do the switch and fix any minor sync issues. I was expecting a week or two but half a day was it. The last thing I will say is the response time for any issues and follow up of the team there has been amazing. They are very reachable and get done what you need when you need it.

Pros

1) Features 2) Price 3) Customization 4) Responsiveness of Customer Support 5) Ease of Use 6) Amazing ROI 7) Integration to QB, QBOnline and Xero

Cons

1) Initial setup takes a few days if you need customizations 2) Advanced reporting is not there yet but heard in the works 3) If using the desktop version sometimes the sync doesn't work due to QB desktop locking the records so need to be careful to close and restart QB (Could just have been our workstation too). Now that we are on QB Online there is no issue

Review Source

MJ

Mina J.  
Co-Owner  
Marketing and Advertising  
Used the software for: 6-12 months

### "Solid product with even better customer service"

September 19, 2022

4.0

I'm really happy I found this solution. The customer service is very responsive, which lets me easily forgive some of the quirks of the UI.

Pros

ChargeOver easily integrated with and imported my customer list from Quickbooks Online. It has the ability to send one-time invoices AND set up subscriptions, which is an excellent feature combo for a boutique company. I like the ability to set up a client with one-time invoices as well as subscriptions. Also, the ability to invoice for partial payments on a schedule is great. The integration with Quickbooks is also great - it's much easier to use ChargeOver for invoicing tasks, and it's awesome that it will keep QBO automatically updated.

Cons

The UI of some processes isn't completely intuitive. For example- when setting up a new invoice, it's unclear whether you should be sending a welcome email OR sending an invoice (or both) in the "billing schedule" popup window.

Reason for choosing ChargeOver

ChargeOver is the 'goldilocks' of many solutions we found. Invoicing software that could handle both one-time invoices AND subscriptions are few and far between. Additionally, the high pricing of a lot of subscription-specific companies was prohibitive. We have a few recurring-invoice clients (too many to keep track of in QBO's sub-par recurring feature) but needed a solution to help us organize. ChargeOver's wide feature set, affordability, customer service, and customizability rose above the rest.

Review Source

DA

David A.  
CFO  
Wireless  
Used the software for: 1-2 years

### "Chargeover gets the job done!"

August 29, 2022

4.0

Chargeover presented a professional, easy to use interface to our clients and allowed us to continue to utilize QuickBooks for back end accounting.

Pros

Easy for both us and the clients to use. Their support is very responsive, helpful, and knowledgeable.

Cons

It interfaces with QuickBooks on the back end and while it accurately tracks credits/refunds it is usually necessary to edit the QuickBooks automated credit/refund entry from ChargeOver.

Review Source

AM

Adrianne M.  
CEO  
E-Learning  
Used the software for: Less than 6 months

### "Top Notch Software with Customer Service to Match"

December 28, 2020

5.0

Customer service is the clear star here. I met with the team to talk about our needs and they showed me how Charge Over could help. As I was setting it up for my team, I also had questions which they were super quick to answer via the Live Chat feature. My team is excited to have such a robust invoicing software at their fingertips.

Pros

The user experience is seamless. We work with families who have various struggles with dyslexia, adhd, etc. User experience is everything to us. We want payment processing to be easy to navigate and take care of. Charge Over checks all the boxes. On the backend, I love the metrics I have and flexibility in using the invoicing. I've tried many other payment processors and always had to create a work around. Charge Over has exactly what I need and then some. I love that I can charge a surcharge for credit card fees and run eCheck payments as well.

Cons

The only thing I'd say missing was video tutorials to show new users how to navigate and when to reach out and ask for help for customized options (which they do to my surprise and delight).

Reason for choosing ChargeOver

Quickbooks is not user friendly. I don't like the front end user experience or the backend. It isn't easy and seamless as Charge Over is.

Switched from

[Teachable](https://www.capterra.com/p/147019/Teachable/)

We wanted a payment processor that could do installment payments for semester long services we provide at Made for Math. We used Teachable because it allowed us to do set payments but we had no control over when payment links were sent and we couldn't keep track very well of who had paid or hadn't paid. We also tried Paypal Invoicing but didn't like that user experience either. All other invoice software just failed to meet our needs.

Review Source

AL

Andrew L.  
Cheif Dorkestrator  
Information Technology and Services  
Used the software for: 2+ years

### "Perfect Solution to Avoid Accounts Receivable"

June 9, 2018

5.0

I don't have to have an employee dedicated to accounts receivable anymore. Customers can self serve and we don't have to remember to bill them individually. It is all automated

Pros

Automated email reminders and the ability for customers to change their own billing information is very helpful.

Cons

Poor mobile accessibility can be a deal breaker for most. It is very bad. I believe they are working on it and their customer support is incredible, but I spoke to them about it about 6 months ago and it's still bad.

Review Source

Response from ChargeOver

June 12, 2018

Thank you Andrew!

Josh S.  
IT Admistrator  
Telecommunications  
Used the software for: 1-2 years

### "Amazing Customer Support"

January 17, 2017

5.0

We first decided to use ChargeOver because it fit our billing system. We've stuck with them for two reasons. Reason one: Their customer support is top notch. Whether by email, or phone call, I get a swift response, and typically a swift resolution. Reason two: ChargeOver works. We were looking for a payment and invoice system, as well as Customer Management. ChargeOver fit us, and we're very happy.

Pros

Customer Management

Cons

We're looking for Office 365 integration to better manage our customers.

Review Source

AL

Andrew L.  
Cheif Dorkestrator  
Information Technology and Services  
Used the software for: 2+ years

### "The Software That Pays For Itself"

January 9, 2017

5.0

It hadn't occurred to me how much time we were spending trying to chase down clients who had declined payments until we tried ChargeOver. The automated emails letting my customers know that their payment had failed and the ability for them to pay the bill without any interaction from myself or my team is priceless. Customer support representative went above and beyond helping us initially get set up and they haven't let me down. After 2 years of being a client I can honestly say A. It pays for itself and B. It is a lot more efficient and official looking than manual gateway receipts.

Pros

The automation and branded receipts.

Cons

Turning off a customer isn't the easiest thing, but it is minuscule.

Review Source

JN

Jehan N.  
CEO  
Outsourcing/Offshoring  
Used the software for: 2+ years

### "Super happy with ChargeOver"

January 9, 2017

5.0

We have been using ChargeOver for the past 3 years and the product gets better and better every month! Keith and Ryan are an absolute delight to work with and even with their rapid growth they have kept customer service a major priority. When billing clients there are a lot of things that can go wrong so having the trust that any issues that arise will be handled promptly puts them way above their competition from my perspective. Also, their product integrates into our recurring billing for Quickbooks Online extremely well. Was a super simple transition when we went from the desktop version to online which I was very surprised about. Now it works even better.

Pros

Ease of use, price, and customer service

Cons

It can be a bit tricky to teach new users at first because of all the features but once they get it then it is pretty straight forward

Review Source

BC

Bridgett C.  
Manager, Facilities Operations  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Excellent Product"

September 14, 2022

5.0

Pros

We needed a product to automate our billing for our Access Control department. After struggling with Quickbooks for years I stumbled onto ChargeOver and my experience was nothing but awesome from the start. The sales team was amazing. Implementation and customization was easy, and the platform has worked seamlessly since we started with it in March.

Cons

This software has worked great for us. I don't have anything to add.

Review Source

VR

Verified Reviewer  
Asesor  
Judiciary  
Used the software for: I used a free trial

### "Mi opinión sobre ChargeOver"

August 26, 2023

5.0

ChargeOver Me permite enviar link directo a los clientes donde pueden cambiar sus métodos de pago de manera sencilla. Además, pueden ver información como facturas.

Pros

Me gusta que pueda enviar links directos a los clientes para que puedan cambiar sus métodos de pago fácilmente y ver informaciones relevantes.

Cons

Creo que puede llegar a ser un poco caro. Pero esto dependerá de la persona.

Review Source

Response from ChargeOver

October 4, 2023

¡Gracias por ser un cliente de ChargeOver! Si tienes alguna pregunta, por favor visite nuestro centro de ayuda (https://help.chargeover.com/) o contáctenos a support@chargeover.com

AP

Amanda P.  
Accounts Administrator  
Computer Software  
Used the software for: Less than 6 months

### "Couldn't be happier with my choice!"

September 19, 2018

4.0

Integration and Time saving were my objectives as well as added functionality and I've achieved almost everything within a short period of time with everything else on the way. Super happy with my choice!

Pros

ChargeOver either does everything I want it to , or the support team work hard to quickly find a solution to whatever it is that I'm missing. I love how customizable everything is, how much of my time is saved by so many automated procedures, the customer service which is honestly outstanding, the ease of use and intuitive nature of everything, how I can have both my USD and CAD accounts combined ( but then split in reports where necessary) , the awesome dunning, the list goes on! I'm constantly raving about this product! It's made my job an absolute pleasure!

Cons

Currently the only thing I'm really missing is the ability to send out invoice due soon reminders, but I'm confident that one day soon they are going to let me know that that too is supported , as they always do with every client request sooner or later! I'm not sure this even belongs in the " What I like least" section - there isn't anything I don't like about it. It evolves to fit its customers needs. What's not to like about that?! :)

Review Source

VR

Verified Reviewer  
COO  
Information Technology and Services  
Used the software for: 1-2 years

### "Great Value"

October 8, 2021

5.0

Pros

The automated invoicing is critical to our business, and works perfectly each month.

Cons

The dashboard UI is a little dated. Obviously this is the least important part of the product.

Review Source

JH

Jonathan H.  
Business Operations  
Retail  
Used the software for: 2+ years

### "Great Customer Support!"

January 9, 2017

5.0

The team at ChargeOver always respond to my inquiries very quickly. They are very knowledgeable and helpful and have a great product!

Pros

Ease of use; Modern look; Functionality; QuickBooks integration; Customer support

Cons

On the Dashboard, the Income by Month bar graph, I wish there was a way to see more than just this month and last month. Also, it would be great to be able to break it down by product

Review Source

Response from ChargeOver

January 9, 2017

Thank you for the review! As always, reach out when we can help!

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