# Page 3 | ChargeOver Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is ChargeOver the right Recurring Billing solution for you? Explore 86 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/141294/ChargeOver/reviews

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ChargeOver

4.7 (86)

[View alternatives](https://www.capterra.com/p/141294/ChargeOver/alternatives/)

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Last updated March 13th, 2026

# Page 3 - Reviews of ChargeOver

## Showing most helpful reviews

Showing 51-75 of 86 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

PE

Paul E.  
CEO & Creative Director  
Marketing and Advertising  
Used the software for: 1-2 years

### "Does exactly what I need"

January 17, 2017

4.0

ChargeOver's best quality is their customer service and willingness to answer questions even when the answer is staring right out at you in their well organized help and support documentation. We use the software to auto bill our customers and to process one time credit card payments. All automation works wonderfully and once you have everything setup how you desire, there's very little to worry about aside from adding new accounts. Really, our only complaint comes from the fact that we are a UX/UI design agency. We feel the user interface could be a little easier to use and more modern. Aside from that though, there's not too much to complain about.

Pros

Support, reliability

Cons

Ease of use, customization

Review Source

CB

Casey B.  
Administrative Director  
Consumer Services  
Used the software for: Less than 6 months

### "Great Software, Easy to Use"

December 5, 2018

5.0

Overall, ChargeOver has helped simplify our auto-billing process. The technical support & customer service we have received is top notch. We will definitely recommend ChargeOver to anyone looking for recurring billing software.

Pros

ChargeOver is very simple and so easy to navigate. It has everything we want in an auto-billing software and the customer support is outstanding. We mentioned that it would be helpful to include an invoice due date on the pdf invoice for our customers because we have net-15 payment terms. ChargeOver made it happen with the next software update. So impressed! We also love that ChargeOver will automatically email customers when their card is expiring soon, their payment was declined, they need to update their payment information, etc. This saves so much time on our admin side and takes the stress out of remembering to do this ourselves.

Cons

There are some settings within ChargeOver where you have to contact your account administrators to activate them. For example, ChargeOver gives the option to have custom fields show up on invoices; however when I filled out the field, it didn't show up at all on our invoices. It wasn't until I contacted our representative at ChargeOver that I realized we had to request to have these custom fields activated. The positive in all of this is that ChargeOver has the ability to customize your experience with the software and your customer's experience, you just have to ask!

Review Source

JN

Jehan N.  
CEO  
  
Used the software for: 2+ years

### "Saves us TONS of time and money"

April 25, 2016

5.0

Pros

This product helps my accountant save so much time with not only emailing bills, but the automatically chasing down the client through reminder emails and letting the client process the credit card or ACH. One of the top things I have found is the responsiveness of Keith and his support staff. They are extremely attentive which is very rare with growing Saas companies.

Cons

Occasionally the custom reports they have made for us break with upgrades however once reported they are fixed quickly. I am just happy they have helped us create custom reports for our needs though!

Review Source

VR

Verified Reviewer  
engineer telecommunications  
Telecommunications  
Used the software for: Less than 6 months

### "One of the best for its functions"

January 17, 2019

5.0

Pros

It is remarkable that it is an excellent software, it has a very useful interface for the user and its administration is not so complicated, its price is very accessible and it can be customized to adapt to the organization, leaving aside these details, it was very useful and eligible for its integration with Xero, which I support a lot in the administration department.

Cons

Until now there has been no problem that prevents the use of this software, however, only a suggestion that generates a negative comment, it is the portability of customers and invoices that in some cases is not easy or comfortable, but it is not bad to die, in general terms this software can continue to grow in the market.

Review Source

CB

Chris B.  
President  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Very simple, very effective subscription management system"

November 16, 2016

5.0

I love using ChargeOver. It is simple, integrates with QuickBooks nicely, and provides my customers with a straightforward one-stop payment system. Customer support is resolved quickly and effectively, and I spend much less time each month chasing invoices. I try to tell other small business owners about ChargeOver as much as possible, and they've vastly simplified my bookkeeping/payment processing.

Pros

Simple. Easy to set up. Great customer service. Set-it-and-forget-it system for my clients.

Cons

ACH payments took a little while to get working properly.

Review Source

Response from ChargeOver

November 16, 2016

Thanks for the awesome review Chris! We look forward to continuing to deliver great service to you!

Clinton B.  
Account Executive  
  
Used the software for: 1-2 years

### "Awesome! This is a game changer"

January 9, 2017

5.0

Really easy to use. I can tell that the people at charge over put in a decent amount of effort to bring this system up!

Review Source

JG

Jeff G.  
President  
Marketing and Advertising  
Used the software for: 1-2 years

### "We struggled with recurring billing until we found chargeover"

January 9, 2017

5.0

We went through 4 recurring billing services until eventually stumbling upon chargeover. It does the job and support is great, keep up the great work guys!

Pros

Does the core functionality really well

Cons

Reporting still needs to be manual, the API could be improved but the beta data-warehouse feature we're testing looks like it will solve all those problems

Review Source

VR

Verified Reviewer  
Designer  
Mechanical or Industrial Engineering  
Used the software for: Less than 6 months

### "Great tool with great customer support!"

April 16, 2019

5.0

Pros

The team at ChargeOver offer great customer support, and the platform is easy to use and customize at a pretty good price.

Cons

Set up takes a bit of time but this was only a one time headache

Review Source

Mildre Mercedes V.  
Docente  
Higher Education  
Used the software for: I used a free trial

### "Me gusta ChargeOver"

September 11, 2023

5.0

Esta muy bien para la facturación ademas del cobro recurrente que ayuda a las empresas a automatizar sus procesos de pago y suscripción.

Pros

Es un software de facturación y cobro recurrente que ayuda a las empresas a automatizar sus procesos de pago y suscripción.

Cons

Hay problemas en ocasiones con los reembolsos.

Review Source

Response from ChargeOver

October 4, 2023

¡Gracias por ser un cliente de ChargeOver! Si tienes alguna pregunta, por favor visite nuestro centro de ayuda (https://help.chargeover.com/) o contáctenos a support@chargeover.com

TV

Tony V.  
Director of Support  
Hospitality  
Used the software for: 6-12 months

### "Some limitations"

January 9, 2017

3.0

First I'd like to say your support is top notch, from my experience. However, the functionality seems a bit lackluster in the following areas: 1. Invoice options. Can only send an email when an invoice has been generated/payment failed. No options for the invoice is overdue by x number of days, etc. 2. Dunning. Very limited - only 3 options (retry failed payments, auto email for card expiry).

Pros

Support, easy to setup

Cons

Lack of features/options

Review Source

BJ

Brady J.  
Account Executive  
Retail  
Used the software for: 6-12 months

### "Brady's ChargeOver Review"

January 23, 2017

5.0

I've been using ChargeOver for about 9 month's. It has been the easiest to use that I have found. It is much easier to search for specific customers to see where they are at with their payments. I love the payment summary page which outlines the total opportunity. The recent History is awesome which tracks everything you have viewed recently. You can easily lookup invoices & Payments from the Home screen. Overall, my experience using ChargeOver has been awesome and I would recommend it to everyone looking for subscription and recurring billing.

Pros

Recurring billing and ease of use. Very intuitive. Recent History.

Cons

Search struggles at times pulling up the right customers by keyword. Not all the time but sometimes.

Review Source

Response from ChargeOver

January 31, 2017

Thanks for the review Brady! We have some new new search updates coming down the pipeline.

TS

Tish S.  
Accounting  
  
Used the software for: 1-2 years

### "Simple to use"

January 17, 2017

5.0

Chargeover is very simple and easy to use. Without any experience, I was able to start using CO right away. Their support team is also very responsive. Questions are answered quickly. Highly recommended.

Review Source

SE

Serge E.  
CEO  
Information Technology and Services  
Used the software for: 1-2 years

### "Feature rich platform"

January 25, 2017

5.0

Chargeover is modern platform that allows me to send automated billing and makes my business very efficient.

Pros

Automated billing

Cons

Support only during business hours

Review Source

JG

Jeff G.  
President  
  
Used the software for:

### "Our search for a recurring billing platform has concluded!"

June 30, 2015

5.0

We've gone through 4 different billing platforms previously, and although things got better, none were able to REALLY meet our needs - until we found chargeover. We're a specialist agency with recurring billing, and chargeover was perfect. It fit our billing model, and didn't require us to do weird things like sell "500 units at $1 each" instead of $500 like one vendor wanted. The Xero Integration is a dream come true for financial projects and reporting, and the support from Chargeover is great. We can just call and speak to someone and they'll help us. Especially in light of the hatred directed by our staff at the previous billing platform, chargeover is a dream come true. Everyone loves it. Plus the company is young (but has enough clients to be stable to make not nervous) and nimble, and they are constantly improving the software, several times at our request to accommodate a few minor tweaks we wanted. If you're an agency or you need recurring billing, you should add chargeover to your list of platforms to checkout.

Review Source

Vladimir B.  
  
  
Used the software for: 2+ years

### "null"

June 2, 2017

5.0

Review Source

MF

Melissa F.  
Project Manager  
Design  
Used the software for: 6-12 months

### "Good Service!"

January 9, 2017

5.0

I've really enjoyed the service of Chargeover. The layout is clean and user-friendly and I love how easy it is to pick up.

Pros

Missed payments notifications, ease of invoices, responsiveness of support questions

Review Source

MS

Michael S.  
President  
Business Supplies and Equipment  
Used the software for: 6-12 months

### "Amazing"

June 30, 2020

5.0

Pleasant

Pros

Ease of use Great customer service Great support

Cons

I have nothing bad to say about this. Great product.

Alternatives considered

[Rotessa](https://www.capterra.com/p/170269/Rotessa/)

Reason for choosing ChargeOver

Better product

Review Source

JF

Jordan F.  
Founder  
Information Technology and Services  
Used the software for: 1-2 years

### "Great Product, Great Value"

August 8, 2018

5.0

Pros

The price point is great and it has all the features you need. Compared to the other options out there these guys are by far the best bang for your buck!

Cons

The only things I would improve is the UI a little but that's just me.

Review Source

Response from ChargeOver

August 9, 2018

Thank you for the review and feedback Jordan!

JE

Jared E.  
  
  
Used the software for:

### "Great tool for invoicing"

December 14, 2016

5.0

I've searched all kinds of tools for invoicing our clients, and needed two specific features that weren't easy to find. 1) I needed a tool that allowed us to create a detailed invoice that was on a recurring billing schedule 2) It needed to sync with our credit card processor BluePay and also sync with QuickBooks online. I found these two features in Charge over and it has made our business run much smoother.

Review Source

Response from ChargeOver

December 14, 2016

Thanks for the great review Jared! We're happy to have you as a customer!

JG

Jeff G.  
CEO  
Marketing and Advertising  
Used the software for: 1-2 years

### "Finally a recurring billing platform with the functionality we need."

April 25, 2016

4.5

Pros

Feature set is excellent. Pricing is fair and clear. Support is there when we need it

Cons

not many complaints API documentation could be a bit better, but support fills in the gaps

Review Source

TR

Tyler R.  
  
  
Used the software for:

### "Great software to manage recurring billing"

February 1, 2017

4.0

Pros

We use this software at our SASS company to charge the one time setup fee but also set up recurring billing for all of our customers. When we do run into issues, the support staff is great at reaching out and resolving our issues. Great software for the price.

Review Source

Buffy M.  
CTO  
Computer Software  
Used the software for: Less than 6 months

### "null"

August 21, 2015

5.0

Review Source

mO

markysa O.  
  
  
Used the software for:

### "This is it"

January 9, 2017

5.0

We've tried about 4 different invoice systems before this one, and with Chargeover we have a winner. It's simple to use, effective and the reminders for overdue invoices are excellent in assisting our Accounts Receivables department.

Review Source

VR

Verified Reviewer  
CEO  
Financial Services  
Used the software for: Less than 6 months

### "Highly recommend!"

December 12, 2016

5.0

Billing our customers for our service every month was the dreaded task that we had to do the first day of each month- never ending but super critical to our business. The process took days, we had to gather information from multiple sources and run credit card payments on another site then record the successful transactions in QuickBooks. The failed credit card payments we were left to track down on our own. It was NOT fun. That all changed with ChargeOver. We now have a central location to manage all subscriptions, payments, and email communications. Our team got back days of their time which is now spent doing awesome things for our customers. We’re happy! I recommend this app for businesses doing subscriptions or recurring invoices and payments.

Pros

Simple. Great U/X. Great customer service.

Cons

I have no issues with ChargeOver.

Review Source

Response from ChargeOver

December 14, 2016

Thanks for the great review!

SS

Sarah S.  
Operations Coordinator  
Online Media  
Used the software for: Less than 6 months

### "ChargeOver"

June 17, 2019

5.0

My company was looking for a tool that had the ability to automatically charge our customers, but also be able to automatically adjust the invoices based on member count status. This product would need to be able to integrate with our accounting software to process payment and our company website to track users. Then we found ChargeOver, which does that and MORE! We did a lot of product research, and no other software can even come close to offering what ChargeOver does at such a low price.

Pros

The customer service is truly unparalleled. Also, ChargeOver's API can be used for integration with what seems to be any product under the sun. Lastly, the cost is incredibly reasonable.

Cons

I have nothing negative to report about this software.

Review Source

Response from ChargeOver

June 18, 2019

Thank you Sarah! We're happy to have you and the SalesFuel team on board!

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