5 / 5 2 reviews

Who Uses This Software?

WebsiteAlive serves everyone from SNB to Enterprise clients of fortune 500 companies. We span multiple industries from sports and entertainment, ecommerces and the education sector.

Average Ratings

2 Reviews
  • 5 / 5
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
  • Pricing Details
    SaaS based pricing, cancel anytime and no contract
  • Deployment
    Cloud, SaaS, Web
    Installed - Mac
    Installed - Windows
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Live Online
    In Person
  • Support
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • WebsiteAlive
  • Founded 2005
  • United States

About WebsiteAlive

AliveChat started as an experiment born on the campus of University of Texas in Austin, which evolved quickly into a global operation trusted by more than 11,000 web and mobile sites in over 120 countries around the world. Since 2004, our feature-rich, industry-leading, and award-winning Live Chat and Click-To-Call solutions AliveChat and AliveDial are being used to meet and greet website visitors, answer questions, increase leads and close sales.

WebsiteAlive Features

  • Agent Scheduling
  • Call Me Option
  • Co-Browsing
  • Geo Targeting
  • Knowledge Database
  • Offline Form
  • Persistent Chat
  • Proactive Invitations
  • Shortcut Messages
  • Transfers / Routing
  • Video Chat
  • Visitor Targeting
  • White Label Branding

WebsiteAlive Reviews Recently Reviewed!

Great Customer Service

Feb 06, 2018
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The ability to add multiple users for different divisions of a company is fantastic. Additionally the ability to customize the pop up windows look and actions is great.

Cons: I have no current complaints about this software except that it's mobile responsiveness can sometimes be a bit iffy depending on the websites platform.


Oct 05, 2015
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: WebsiteAlive is very easy to use. I signed up for the free 30 day trial, and it was simple to add onto my site. Their customer support was also very quick. I will look into purchasing this product after the free trial is finished.