5 / 5 2 reviews

Who Uses This Software?

WebsiteAlive serves everyone from SNB to Enterprise clients of fortune 500 companies. We span multiple industries from sports and entertainment, ecommerces and the education sector.

Average Ratings

2 Reviews
  • 5 / 5
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
  • Pricing Details
    SaaS based pricing, cancel anytime and no contract
  • Deployment
    Cloud, SaaS, Web
    Installed - Mac
    Installed - Windows
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Live Online
    In Person
  • Support
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • WebsiteAlive
  • Founded 2005
  • United States

About WebsiteAlive

AliveChat started as an experiment born on the campus of University of Texas in Austin, which evolved quickly into a global operation trusted by more than 11,000 web and mobile sites in over 120 countries around the world. Since 2004, our feature-rich, industry-leading, and award-winning Live Chat and Click-To-Call solutions AliveChat and AliveDial are being used to meet and greet website visitors, answer questions, increase leads and close sales.

WebsiteAlive Features

  • Canned Responses
  • Geo Targeting
  • Offline Form
  • Proactive Chat
  • Screen Sharing
  • Third Party Integration
  • Transfers/Routing
  • Website Visitor Tracking

WebsiteAlive Reviews Recently Reviewed!

Great Support Staff

Mar 09, 2018
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not

Pros: We use this to allow our customers to chat directly with out sales staff on multiple sites. Recently we've even implemented different department options ( which initially caused a bit of an issue with report tracing but the support team quickly sorted it out).

Cons: I feel like there may be too many options on too many screens sometimes. I'd prefer to have one page just for all of the design, button, additional, message, etc options instead of having to click tabs, hyperlinks, or scroll around.

Overall: Real Time Talk between customers and staff with track able data


Oct 05, 2015
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: WebsiteAlive is very easy to use. I signed up for the free 30 day trial, and it was simple to add onto my site. Their customer support was also very quick. I will look into purchasing this product after the free trial is finished.