# Jumbula Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Jumbula the right Camp Management solution for you? Explore 126 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/141309/Jumbula/reviews --- Jumbula 4.5 (126) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 3rd, 2026 # Reviews of Jumbula Ease of use 4.3 Customer Service 4.5 ## Pros and Cons in Reviews Jon S Support AdminNon-Profit Organization Management, 2 - 10 employeesUsed the software for: More than 2 years. “The new sign-in and attendance collection features are a game changer and have made a big impact on our day-to-day operations.“ January 2, 2026 RF Rachel F DirectorEducation Management, 11 - 50 employeesUsed the software for: More than 2 years. “When transferring students from different programs (number of days), their outstanding balance does not transfer to their new program which could potentially result in a loss of money for the program.“ July 31, 2025 Jon S Support AdminNon-Profit Organization Management, 2 - 10 employeesUsed the software for: More than 2 years. “What I liked most about Jumbula is their incredibly responsive customer service—it’s reassuring to know that quick, reliable support is always available when needed.“ January 2, 2026 CH Chelsea H Scheduling CoordinatorMuseums and Institutions, 51 - 200 employeesUsed the software for: 6-12 months. “We also ran into a problem where embedded hyperlinks in our email campaigns broke before any recipients could access them, resulting in an error message.“ August 8, 2025 CN Cara N Youth RegistrarFine Art, 2 - 10 employeesUsed the software for: 1-2 years. “Overall, Jumbula has proven to be a functional and effective platform for managing our afterschool programs once the initial learning phase is behind you.“ December 12, 2025 MM Michele M Executive DirectorNon-Profit Organization Management, 2 - 10 employeesUsed the software for: 1-2 years. “We work with individuals who have developmental disabilities, so most sign-ups are conducted by their parents, some of whom are not very tech-savvy due to being from an older generation that predated the widespread use of computers.“ October 1, 2025 Bethany D Business ManagerNon-Profit Organization Management, 11 - 50 employeesUsed the software for: 6-12 months. “What I like most about Jumbula is its flexibility, which perfectly suited our program and class registration needs.“ April 16, 2026 AA Anicia A CEOEducation Management, 2 - 10 employeesUsed the software for: 6-12 months. “It’s also not user-friendly for parents, who have to re-enter the same info every time they register, and can’t save credit card details for future use or additional fees.“ April 29, 2025 ## Showing most helpful reviews Showing 1-25 of 126 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Bethany D. Business Manager Non-Profit Organization Management Used the software for: 6-12 months ### "Database works for adults with disabilities program " April 16, 2026 5.0 is affordable; they offer a discount for non-profits, which we appreciate. Jumbula has helped us move from a mess of Google Forms and Spreadsheets to one location for families to register and to document their information. The administrative app allows our staff to access allergy, medical, and contact information quickly on their phones. Pros What I like most about is its flexibility, which perfectly suited our program and class registration needs. This adaptability allowed us to tailor the system to fit our specific requirements. Cons We invoice families after they do semester registration, and we weren't able to do that on . We do, however, use JB for one-time event registration, and that has been helpful. Alternatives considered [Sawyer](https://www.capterra.com/p/163567/Sawyer/) Reason for choosing Jumbula Sawyer requires families to pay when they register. Review Source Response from Jumbula April 20, 2026 Hi Bethany, Thank you for your thoughtful feedback—we’re glad to hear that Jumbula’s flexibility, affordability, and centralized system have helped streamline your registration process. It’s great to know the administrative app has been useful for your staff in accessing important participant information on the go. We also appreciate you highlighting the limitation around invoicing after semester registration. Feedback like this is incredibly valuable, and we’ve shared it with our product team as we continue to improve and expand our features. Kind regards, The Jumbula Team Jon S. Support Admin Non-Profit Organization Management Used the software for: 2+ years ### "Great system for any program!" January 2, 2026 5.0 My overall experience with has been very positive. I enjoy what the system can do in terms of organizing information and providing a seamless experience for both staff and users. The platform makes it easy to manage programs and present them in a clear, structured way. I also appreciate how Jumbula has continued to evolve over time, adding features that make it stand out from other similar systems. While there is a small learning curve at first, the system becomes intuitive with use and offers strong functionality. Overall, Jumbula is a reliable, well-designed platform that supports program management effectively Pros What I liked most about is their incredibly responsive customer service—it’s reassuring to know that quick, reliable support is always available when needed. The platform itself is very robust and flexible; if you’re creative, there’s so much you can do with it. While it’s clearly tailored for youth and childcare programs, it’s also easily adaptable for adult programming, which gives it the feel of a diversified portfolio of programs in one system. The new sign-in and attendance collection features are a game changer and have made a big impact on our day-to-day operations. Overall, I really enjoy the system and everything it offers. Cons At times, the platform can feel a bit challenging to navigate, but this improves with familiarity. Once you learn where things live, the system becomes much easier to use and very powerful. Switched from [Compete](https://www.capterra.com/p/130731/Compete-Club-Management/) I made the switch to due to pricing and limitations with our previous system. The platform we were using was difficult to navigate, lacked a participant portal, and had an attendance feature that was not user-friendly. Overall, it cost far more than what it offered in terms of functionality. Jumbula provided better value, more useful features, and a more complete experience for both administrators and participants. Review Source Response from Jumbula March 2, 2026 Hi Jon, Thank you so much for your kind words and detailed feedback! We’re thrilled to hear that Jumbula has made managing programs easier and more organized for you and your team. It’s great to know that the platform’s evolving features and intuitive design are enhancing your experience. We truly appreciate your support and your insight about the initial learning curve — it helps us continue improving the platform. Your feedback motivates us to keep building tools that make program management even more seamless for everyone. Thanks again for taking the time to share your experience! Best regards, GG Galen G. Director of Finance Education Management Used the software for: 2+ years ### "SOM Finance Review" October 16, 2025 3.0 I believe fairly good value for the price point from a customer service perspective as compared to the market. Pros Customer service is quick and most tickets get resolved quickly. Software can be mostly customizable to your business needs. Cons Software and portal can be clunky for customers especially those who are not tech savvy or intuitive. Often customers misinterpret how to make a change correctly to their payment information. Switched from [Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/) Live registration and payment system which Dynamics can't support Review Source Response from Jumbula October 27, 2025 Hi Galen, Thank you for taking the time to share your feedback! We’re happy to hear that you’ve had a positive experience with our customer service team and that our software’s customization options have been valuable for your business needs. We also appreciate your honest input about the user experience. We understand that the platform can feel a bit complex for some users, and we’re continuously working on improving navigation and simplifying processes—especially around payment updates—to make things more intuitive for everyone. Your feedback is incredibly helpful as we continue enhancing both our product and customer experience. Thank you again for your thoughtful review and for being part of the Jumbula community! Warm regards, The Jumbula Team AP Ariana P. Human Resources Director Public Safety Used the software for: 6-12 months ### "I would recommend Jumbula to anybody looking for a an easy to use CRM platform" March 20, 2026 5.0 Since starting with , the transition from our last provider was very smooth. Adding classes and participants is very straight forward. The user interface is easy for participants to navigate. Any questions I have are always answered thoroughly and a solution is always provided. Help is always available. Pros The platform is straight forward and very easy to use on the administrative side and for participants Cons I have nothing negative to say. Any questions I have are always answered thoroughly and a solution is always provided. Alternatives considered [Enrollware](https://www.capterra.com/p/109750/Enrollware-Class-Registration/)[ProClass](https://www.capterra.com/p/115868/ProClass/)[Arlo Training Management Software](https://www.capterra.com/p/141006/Arlo-Training-Event-Software/)[CourseStorm](https://www.capterra.com/p/159668/CourseStorm/) Reason for choosing Jumbula The low cost of and functionality Switched from [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) The company was SportsCRM. The owner wanted to retire and not go through the process of transferring ownership so they shut down their website Review Source Response from Jumbula March 24, 2026 Hi Ariana, Thank you for sharing your experience! We’re so glad to hear that your transition to Jumbula was smooth and that both you and your participants find the platform straightforward and easy to use. It’s wonderful to know that our support team has been helpful whenever you had questions—our goal is always to provide timely solutions and make your experience as seamless as possible. We truly appreciate your feedback and are thrilled that Jumbula has been a functional and cost-effective solution for your organization. Best regards, The Jumbula Team CH Connie H. Program Director Non-Profit Organization Management Used the software for: 1-2 years ### "Love Jumbula!" March 20, 2026 5.0 We started using in 2021. We used a couple of different products before finding Jumbula. It by far is more flexible and customizable by the user. Whenever I need help, the support services are very responsive. Our customers find it very easy to use. Pros Very affordable. is very customizable to what we have needed for our registration process. It seems like the developers have thought of everything. Cons is designed to allow flexibility by the user. If you want someone to set everything up for your organization, try a different program. You will pay much more though. Switched from [CampDoc](https://www.capterra.com/p/119061/CampDoc-com/) is fully customizable and also reasonably priced. Review Source Response from Jumbula March 24, 2026 Hi Connie, Thank you so much for your detailed review! We’re thrilled to hear that Jumbula has been a flexible and affordable solution for your registration process. Our team works hard to make the platform customizable while keeping it user-friendly, so it’s great to know that both your team and your customers are finding it easy to use. Your feedback means a lot and helps us continue improving. Thanks again for sharing your experience! Best regards, NA Nathan A. Owner Child Day Care Services Used the software for: 2+ years ### "Happy with the service!" March 23, 2026 5.0 We moved from a different registration system. I vastly prefer to the old system. I have no intention of swithcing platforms. Pros They've always been prompt to answer any questions I have and routinely add features to enhance their service. The user interface is intuitive. Cons There a minor differences between titling your program class or before/aftercare. Sometimes it's not easy to tell what the differences are, but this is pretty minor. Switched from [ASAP](https://www.capterra.com/p/85529/ASAP-Registration-Management-Software/) The entire company switched. It was not my decision, but I'm happy with the switch. Review Source Response from Jumbula March 24, 2026 Hi Nathan, Thank you for taking the time to share your feedback! We’re thrilled to hear that you find Jumbula intuitive and that our team has been helpful whenever you’ve had questions. We appreciate your note about the program titling—your feedback helps us identify areas where we can make things even clearer. It’s great to hear that Jumbula has been a positive change from your previous system, and we’re honored to continue supporting your organization. Thanks again for your kind words! Best regards, The Jumbula Team SG Sheila G. Resources specialist Education Management Used the software for: 6-12 months ### "Jumbula Lift Off" April 29, 2026 4.0 The app has a lot of capabilities. You can create multiple programs, link it to your existing platforms, or go with theirs Pros The applicability of the app for registration purposes, and with attendance. There support team is responsive. Cons They seem to be starting up a bit larger and faster than their infrastructure may allow for. There are alot of clicks involved at times, in getting thing done with multiple programming. Alternatives considered [Nimbus Retail Management System](https://www.capterra.com/p/214759/Nimbus-Retail-Management-System/) Reason for choosing Jumbula Cost and capability were most important and delivered Review Source Response from Jumbula May 6, 2026 Hi Sheila, Thank you for taking the time to share your feedback. We’re glad to hear that you find the platform useful for registration and attendance management, and that our support team has been responsive to your needs. It’s also great to know you see value in the system’s capabilities and flexibility across multiple programs. We appreciate your comments regarding the number of steps involved and the overall workflow experience. Feedback like this is very helpful as we continue improving usability and streamlining navigation, especially for users managing multiple programs. Your note about scalability is also valuable and will be shared with our product team as we work on ongoing enhancements. Thank you again for your insights and for using Jumbula. The Jumbula Team MM Megan M. Owner Education Management Used the software for: 2+ years ### "Tranformative" October 1, 2025 5.0 Overall we're thrilled with . We used to have so many manual processes that are now controlled centrally and save us so much time. It's easier to manage students, classes, and teachers. The payment processing has saved us money. Jumbula listens to feedback to continually make improvements to the software. We're really happy with the product! Pros transformed our work flow from simply taking customer payments to a full-blown class management and customer payment focus. It integrates with our website and is pretty intuitive to figure out. We also use Jumbula for payment processing, which has saved us money and enabled us to easily access financial reports. Cons You currently can't take one-off payments for individual items unless you create an invoice that is linked to a class and ask a customer to pay the invoice. We're hoping this improvement is coming in future releases. Alternatives considered [Corsizio](https://www.capterra.com/p/148885/Corsizio/) Reason for choosing Jumbula Better features, customer payment plan flexibility, better pricing. Switched from [PaySimple](https://www.capterra.com/p/146664/PaySimple/) PaySimple prices were skyrocketing and the product lacked any sort of class management features. Review Source Response from Jumbula October 9, 2025 Hi Megan, Thank you so much for your thoughtful feedback! We're thrilled to hear that Jumbula has helped streamline your workflow and that the integration with your website, class management tools, and financial reporting features have been valuable to your team. We also appreciate your note about one-off payments. You're absolutely right—currently, this process requires creating an invoice linked to a class. We’re actively exploring ways to make one-time payments more flexible and user-friendly in future updates. Your input is incredibly helpful as we continue to improve the platform. If you have any additional suggestions or use cases you'd like to share, we’d love to hear them! Thanks again for being part of the Jumbula community. Best regards, The Jumbula Team HK Hayley K. Communications Assistant Religious Institutions Used the software for: Less than 6 months ### "Good value for price, fast customer service" April 2, 2026 5.0 Overall positive experience Customer service is helpful and timely We only run two camps per year so we needed a pay as you go option so makes the cost very easy to justify Pros The value of the product for price It was easy to build off of the templates provides It's easy to gather data Really like the waitlist feature for camps Cons Learning curve while navigating and figuring out what all the tabs mean Can only use stripe, not a direct bank account for funds Switched from [Cheddar Up](https://www.capterra.com/p/276323/Cheddar-Up/) Cost and features like waitlist Registrants could register for both boys and girls camps at the same time Review Source Response from Jumbula April 9, 2026 Hi Thank you so much for taking the time to share such detailed feedback—we really appreciate it. We’re glad to hear that you find Jumbula easy to build on using our templates, and that features like data collection and waitlists for camps have been especially helpful. It’s also great to know that our pay-as-you-go option and overall pricing structure have worked well for your needs, especially given your seasonal camp schedule. We also appreciate your honest feedback regarding the learning curve and navigation. We understand that getting familiar with all the features and tabs can take some time, and we’re continuously working on improving usability and onboarding to make the experience more intuitive. Thank you again for your kind words about our support team—we’re happy to know they’ve been helpful and responsive. We’re grateful to have you as part of the Jumbula community and look forward to continuing to support your programs. Best regards, Jumbula Team Judit S. Lead Tournament Director Events Services Used the software for: 2+ years ### "Great registration system & organizational platform" April 8, 2026 5.0 We’ve been using it for 8 years now! Our customers are familiar with it, and the registration process is simple and easy to use. Pros Fast, responsive customer service, always helpful, friendly, and open to feedback, suggestions, and continuous improvement! Cons A bit tedious to generate the custom reports we need. It would also be great to have a chess tournament data extraction feature. Review Source Response from Jumbula April 13, 2026 Hi Judith, Thank you so much for your thoughtful review and for being with us for the past 8 years—we truly appreciate your continued trust and partnership! We’re especially glad to hear that you’ve had a positive experience with our customer service team and that you find the registration process simple and easy for your customers to use. Your kind words mean a lot to us. We also appreciate your feedback regarding custom reports and the idea of a chess tournament data extraction feature. Suggestions like yours are incredibly valuable, and we’ve shared this with our product team for review as we continue working on improvements. Thank you again for your support and for helping us grow through your feedback! The Jumbula Team MV Marc V. Owner Education Management Used the software for: Less than 6 months ### "Saves Time, Money, and Headaches " August 25, 2023 5.0 Pros The payment processing fees are saving us thousands of dollars each year. The ease of use and especially the integration with our website is saving us hundreds of hours each year. We are so thrilled we made the switch! Cons There are minor inconveniences around a handful of features, but we've easily been able to work around any limitations. The team always listens to feedback and makes ongoing improvements. Alternatives considered [Corsizio](https://www.capterra.com/p/148885/Corsizio/) Reason for choosing Jumbula We investigated so many alternatives, I can't even remember all the names. Either their pricing was super high for a small business, or their functionality was severely lacking for the price point. Switched from [PaySimple](https://www.capterra.com/p/146664/PaySimple/) Initially we switched to save money, but never dreamed the biggest benefit would be saving time and class management headaches! Review Source Response from Jumbula August 31, 2023 We are happy that our website widget was easy to use and that our class management software is working well and helping you save time. MK Mona K. Executive Director Education Management Used the software for: Less than 6 months ### "Newly Transitioned" July 21, 2021 5.0 We switched to because we had outgrown the features of our previous platform. Obviously, Jumbula is more complex in order to provide many more features. I was able to test much of the system with the 7 day trial before deciding to switch. This was extremely helpful. In addition, the support staff has been amazingly responsive over my first two weeks of transitioning and getting set up. Pros offers many more features than we had with our previous registration platform. We have only just transitioned but already parents are thrilled with the new ways to view and filter class listings especially the calendar view and managing of overlapping classes. We are looking forward to the mobile app for teacher (not used yet) and the customizable reporting. I love that family credits can be entered and families can choose when/how to use these. The family accounting and invoicing is much improved over our previous platform. The emailing features will allow us to email from the platform rather than exporting to mail chimp. Cons The login and security features make navigation a bit challenging. Users with multiple roles must use different emails and logging in and out has created most of our challenges so far. Also, finding the home site landing page is difficult when logged in. Alternatives considered [Learning Stream](https://www.capterra.com/p/6260/LearningStream/)[RegFox](https://www.capterra.com/p/91029/RegFox/)[Sawyer](https://www.capterra.com/p/163567/Sawyer/)[CourseStorm](https://www.capterra.com/p/159668/CourseStorm/)[Amelia](https://www.capterra.com/p/200413/Amelia/) Reason for choosing Jumbula The pricing structure is more favorable for small lower priced classes and one-time class offerings and the free trial made it possible to examine it in detail before switching. Review Source LB Laura B. Director of Special Programs Education Management Used the software for: Less than 6 months ### "Great all purpose product with loads of features" August 2, 2023 5.0 It has been a really great onboarding experience. There are loads of tutorials and articles on how to complete tasks. Pros I love the easy site design and customization features. Customer Service has been un-paralleled. I also appreciate that they listen to feedback and make suggestions based on that, like they really know our needs as users. Cons So far I am enjoying the user interface and finding it to be really intuitive. Switched from [ProCARE Portal](https://www.capterra.com/p/140862/ProCARE-Portal/) We got rid of proCARE for check-in and check-out for our pre-school program. ProCARE was more prohibitive and didn't meet our other registration needs. Review Source Response from Jumbula September 16, 2024 Thank you, Laura, for sharing your experience. We're glad to hear that the customization and design have been working smoothly for your needs, and that our support team has been helpful throughout the process. If there's anything else you'd like us to improve or assist with, don't hesitate to reach out. We're here to ensure Jumbula continues to work effectively for you. JZ Jennifer Z. Registrar/Administrative Asst. Education Management Used the software for: Less than 6 months ### "Still learning but impressed so far!" January 4, 2022 4.0 Customer service is responsive and provides reasonable resolutions. The program itself is user friendly on the backside and we hope to hear from our families that is on their side, as well. Pros The pandemic presented an opportunity to sample different software for our unique programs and the ease and simplicity of the product is impressive. I believe we will be quite pleased with this product. Cons No current dissatisfaction areas. We are still in the opening process. Our real test will come when our Summer registrations begin. Reason for choosing Jumbula Excellent onboarding and customer service. Switched from [DonorView](https://www.capterra.com/p/162375/DonorView/) Resolutions to our issues weren't addressed in a timely manner or at all. Refunds were difficult to obtain and track. Review Source Response from Jumbula January 6, 2022 Thanks for your review, Jennifer. We are delighted to know are having a good experience with Jumbula and certainly hope your families enjoy using our platform for their registration needs. Warm regards, Jumbula Success Team RC Rachel C. Program Director Non-Profit Organization Management Used the software for: Less than 6 months ### "Camp Fire Heartland" February 3, 2022 5.0 The support team has been great. Pros It's very customizable! It works really well with what we use it for and it looks like our organization! Cons Some things take a while to find to utilize. There are specific aspects I wish it had but nothing too dire. Alternatives considered [UltraCamp](https://www.capterra.com/p/79171/UltraCamp/) Reason for choosing Jumbula Same as above. Switched from [UltraCamp](https://www.capterra.com/p/79171/UltraCamp/) It costed too much money and we did not need all of it's features that we were paying extra for. Review Source CL Christina L. Program Director Non-Profit Organization Management Used the software for: 1-2 years ### "Jumbula is helping ELM stay organized!" August 23, 2025 5.0 has been a valuable tool to help with our music program registration and student/family database of information. We like that their is text messaging and the phone apps will be increasingly useful to facilitate our program needs along with the participants. Pros has streamlined our registration and student information management. It has been an easy learning curve, and there are plenty of helpful resources and online video tutorials to help navigate the platform. Cons Sometimes the information from the browser platform did not match perfectly to the app versions, but updates have been made over the last year to make the information more consistent. Review Source Response from Jumbula August 26, 2025 Hi Christina, Thank you so much for sharing your feedback with us! We're thrilled to hear that Jumbula has helped streamline your registration process and student information management, and that the resources and tutorials have made it easy to get started. We also appreciate your note about the differences you experienced between the browser platform and the app. Our team has been working hard to improve consistency across both, and it’s great to hear that the updates over the past year have made a positive difference. It's wonderful to know that Jumbula has been a valuable tool for your music program and that features like text messaging and the mobile apps are supporting both your team and participants. Your input helps us continue to grow and improve. Thanks again for being part of the Jumbula community—we're excited to keep supporting your program's success! Best regards, Camila DK Dawn K. Manager of Client Care and Human Resources Education Management Used the software for: 2+ years ### "Useful registration platform for our microschool" April 16, 2025 4.0 Overall, is a very registration platform for our microschool. Pros We use this software as our primary registration tool for our microschool. It interfaces well with our website and has many useful features. Whenever we run into a question or issue, the support team is always very responsive. They are very receptive to suggestions for changes and additional features. Cons The learning curve can be a bit difficult for certain features when setting up classes and registrations. I think this is simply due to the fact that, in order to make the software useful to a broad range of clients and applications, there are SO many functions and settings. Review Source Response from Jumbula April 17, 2025 Thank you so much for taking the time to share your experience with Jumbula! We’re thrilled to hear that our software serves as a primary registration tool for your microschool and that it integrates well with your website. We greatly appreciate your kind words about our Support Team. We strive to be responsive and receptive to our users' needs. We also acknowledge your feedback regarding the learning curve associated with certain features. We understand that with a wide range of functions and settings, it can sometimes be challenging to navigate. Your insights are invaluable to us, and we are continuously working on improving our user experience, including providing more resources and support materials to help ease the setup process. Thank you once again for your valuable feedback. ML Molly L. Program Coordinator and Administrative Manager Recreational Facilities and Services Used the software for: Less than 6 months ### "Jumbula software" July 3, 2024 5.0 I have really enjoyed using 's software. It is user-friendly and easy to navigate. The video tutorials and the support staff are incredibly helpful. Pros It is very user friendly. The tutorials are really helpful and I have been able to answer many of my questions using the videos as a guide. Cons Response from the support team at can be a little slow. Review Source Response from Jumbula August 4, 2024 Thank you for your review. We're glad to hear that you've had a positive experience with our software and found it easy to use. We're always working to improve our support and response times, and your feedback is valuable in helping us do so. We appreciate your trust in Jumbula and look forward to continuing to support your needs. IV Inga V. Resource and Logistics Administrator Music Used the software for: Less than 6 months ### "Great system" June 28, 2024 4.0 Very supportive team making the migration and transition as easy as possible. Pros All the features available help us customize the system to our specific use. The support team is responsive and helpful whenever we have questions. They were also very open to creating a custom feature for us. Cons The admin dashboard is a bit clunky. They also use confusing language about the pricing so the costs end up being higher than expected. Review Source Response from Jumbula July 2, 2024 We're delighted to hear that the Jumbula Platfomr is working well for you and benefiting your company. If you have any questions about pricing, please don't hesitate to reach out. We're here to assist you in any way we can. LH Lucy H. Program Manager Education Management Used the software for: 2+ years ### "Good flexibility" September 15, 2022 5.0 Pros Good flexibility, can be adapted to fit our purposes; support team is incredibly helpful and has created processes for me when needed Cons Can be confusing to families, not always clear how to proceed through registration process; some normal processes require work-arounds (applying a family credit); attendance and rosters do not have great function within the system, which means we have to use spreadsheets Review Source Response from Jumbula September 22, 2022 Hello Lucy! We really appreciate your review. We greatly value our client's feedback and we are constantly looking at ways to improve the user experience. Our team will reach out regarding the rosters and attendance as this should be an easy-to-use tool. We will be happy to give you some additional training on this feature. Regards, Jumbula Client Success Team CI Claudia I. Coordinator of Overnight Programming Education Management Used the software for: Less than 6 months ### "Great product!" August 9, 2023 5.0 My overall experience is very positive. Their help desk is very responsive and know how to guide you step by step Pros What I like most about is the easy set up, intuitive flow of information and how easy for parents to use. Cons Whaturet I like least about is the lack of some customizations such as changing some basic set ups as the logo and drop-down menu nomenclator. Reason for choosing Jumbula na Review Source Response from Jumbula September 16, 2024 Thank you so much for taking the time to share your feedback, Claudia. We’re thrilled that you’ve found the platform intuitive and easy for parents to use, as user experience is something we continually focus on. We also appreciate your thoughts on customizations like the setup options for logos and menus. Your input is invaluable, and we'll continue working to enhance these areas. If there’s anything else we can support you with, please don’t hesitate to reach out. We're here to ensure you get the most out of Jumbula! KA Kay A. Founder Arts and Crafts Used the software for: Less than 6 months ### "Outstanding! " August 31, 2022 5.0 The people running this company are amazing! Pros Fantastic customer service, genuinely helpful product!. wants us to succeed as much as they want to deliver an outstanding product. They’ve succeeded on all fronts. Cons These wonderful tools offer lots of instruction and help along the initial set up process. Some of the language was seemingly advanced for a novice entrepreneur. So deciphering that Took a bit longer than I would’ve liked. However once I looked up some of the terms and got some clarity I was able to fly through the set up / user on boarding process. I will add that I stubbornly ignored the complementary setup assistance. A very kind customer service agent or technician l reached out to me to help me set up. But I just thought I could figure it out on my own LOL. So all of that service and help was free. I just kinda wanted to click around and figure things out on my own so that’s probably why I took me longer to set up. Review Source Response from Jumbula September 9, 2022 Hello Kay, thank you for this wonderful review and your kind words. We wish you a successful season! -- Jumbula Client Success Team EA Emma A. Executive Director Non-Profit Organization Management Used the software for: 1-2 years ### "Satisfactory Software" September 22, 2022 3.0 Overall experience with is satisfactory. Pros Staff are supportive when we do request tech support Cons The software could be more user friendly for both the organization and its participants. Review Source Response from Jumbula July 23, 2023 Thanks for the review! We appreciate the support from our staff and value your feedback on the software's user-friendliness. We're constantly working to improve. Your satisfaction is important to us. Let us know if you have any further suggestions. SO Sunje O. Director Health, Wellness and Fitness Used the software for: Less than 6 months ### "Great registration software" October 4, 2019 4.0 Well functioning registration software for a reasonable price. Pros has reduced the amount of time we spend on our after-school yoga program registration dramatically. It offers many useful features from roster creation to email campaigns, an app for instructors to access rosters and sign students in and out, financial reports, a program calendar, and much more. The registration process is easy for parents. Most of our families sign up repeatedly — once they create an account, they don't have to enter all their information again, saving them time as well. Jumbula's customer support is outstanding, responding quickly to any questions or concerns. We also appreciate that the developers are very receptive to customer feedback and continue to improve the software, adding new features on a regular basis. Cons Even though the software is designed well and relatively easy to figure out on your own, a few more tutorials would be helpful. We would also like to see a store feature, and we were told that it is in the works. There is a way to add products in the current version, but it is very limited and does not include any drop-down menus, or features like sales tax, shipping, etc. Review Source VR Verified Reviewer Director of Communications & Admissions Education Management Used the software for: Less than 6 months ### "Jumbula is the answer!" September 23, 2018 5.0 Fantastic customer service! Love the app as well and love how our instructors can access all their registrations, etc. simply and easily. Pros The team at have thought of everything! Every time I think something can't be done, I discover that Jumbula has already anticipated it and incorporated it into the program. It's obvious they've done their research and learned from actual people who rely on the program. This is the first program I've used for registration purposes that is simple, intuitive and user-friendly. So happy I stumbled upon it when searching for a new platform to use for this exact purpose. Can't recommend highly enough. Cons I needed a bit of hand holding to get started and I still wish there was an option to sell licensed merchandise on the site. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.