# MindMeister  Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about MindMeister  Software - reviews, pricing plans, popular comparisons to other Mind Mapping products and more.

Source: https://www.capterra.com/p/141357/MindMeister

---

# 

 MindMeister Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

MindMeister

## What is MindMeister ?

MindMeister is an intuitive mind mapping tool that provides an infinite canvas for collaboration and project planning. Whether used alone or with a team, MindMeister is an easy-to-use, beautifully-designed platform that boosts creativity and productivity using mind mapping. MindMeister is part of the Meister Suite, a group of products for flawless workflow management. From intuitive, secure task management in MeisterTask, to online documentation in MeisterNote.

## What is MindMeister used for?

[Mind Mapping](https://www.capterra.com/mind-mapping-software/)[Idea Management](https://www.capterra.com/idea-management-software/)[Innovation Management](https://www.capterra.com/innovation-software/)

Top alternative

Featured

Overall rating

Based on 298 user reviews

Reviews sentiment

Positive

93%

Neutral

4%

Negative

3%

Starting price

€6.5

Per User, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for MindMeister ?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.meister.co&name=MindMeister )

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### MindMeister

4.6 (298)

VS.

[4.7 (561)](https://www.capterra.com/p/144020/Aha/reviews/)

Starting Price

€6.5

Per User, Per Month

Starting Price

$59

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.6 (298)

Ease Of Use

4.4 (1,679)

Value For Money

4.1 (178)

Value For Money

4.6 (1,042)

Customer Service

4.1 (149)

Customer Service

4.8 (885)

## MindMeister alternatives

[Miro](https://www.capterra.com/p/128955/Miro/)

[4.7 (1,683)](https://www.capterra.com/p/128955/Miro/reviews/)

Starting price

$10.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/128955/Miro/)

[Visio](https://www.capterra.com/p/201133/Visio/)

[4.5 (3,280)](https://www.capterra.com/p/201133/Visio/reviews/)

Starting price

$5.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/201133/Visio/)

[XMind](https://www.capterra.com/p/128088/XMind/)

[4.5 (120)](https://www.capterra.com/p/128088/XMind/reviews/)

Starting price

$5.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/128088/XMind/)

Highest Rated

[Padlet](https://www.capterra.com/p/207199/Padlet/)

[4.9 (291)](https://www.capterra.com/p/207199/Padlet/reviews/)

Starting price

$9.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/207199/Padlet/)

[View all alternatives](https://www.capterra.com/p/141357/MindMeister/alternatives/)

## Who uses MindMeister ?

Based on Capterra reviews from the past 5 years

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Brainstorming

4.6 (59)

61.02% of 59 reviewers that rated this feature as important or highly important

Group collaboration to solve ideas in a productive and concentrated manner.

Collaboration Tools

4.3 (46)

50.00% of 46 reviewers that rated this feature as important or highly important

Provides a channel for team members to share media files, communicate, and work together

Mind Maps

4.6 (42)

57.14% of 42 reviewers that rated this feature as important or highly important

Diagram used to organize information in a hierarchical way to show relationships

Data Import/Export

4.0 (40)

40.00% of 40 reviewers that rated this feature as important or highly important

Import and export data to and from software applications

Ideation

4.5 (35)

45.71% of 35 reviewers that rated this feature as important or highly important

The creation, development, and sharing of potentially innovative new ideas

Project Planning

4.4 (28)

35.71% of 28 reviewers that rated this feature as important or highly important

Organize and schedule projects

MindMeister 43 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Continuous profile-based stream of news and activity

Application programming interface that allows for integration with other systems/databases

Group collaboration to solve ideas in a productive and concentrated manner.

Provides a channel for team members to share media files, communicate, and work together

Leave comments and notes on documents for others to view

Manage and track all internal and external communication conducted via calls, email, text, or chat

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Add customized logos and colors to align with company branding

Pre-designed layouts that can be customized to match preferences and requirements

Import and export data to and from software applications

Specify or track the date/time a project, task, etc., is due for completion

Online forums/groups where users can ask questions, share ideas, best practices, etc.

Store, manage, and track all electronic documents in a centralized location

Assemble applications and processes by dragging over and arranging pre-built components

Manage, store and organize emails within the system or via third-party apps

Create, share, and manage the distribution of job descriptions/duties

Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service

Visual representation of data using various graphical elements such as charts, graphs, maps & other visual aids

Process of gathering idea submissions from users, employees, or customers using internal, external, or crowdsourcing channels

Facilitates users voting on ideas that are presented so the most favorable ones can be highlighted and further pursued

The creation, development, and sharing of potentially innovative new ideas

Process of developing, planning, managing, and executing new ideas or innovations

Manage the process of planning and scheduling meetings, including agenda creation

Diagram used to organize information in a hierarchical way to show relationships

Ability to handle several projects simultaneously

Diagram that shows the structure of an organization and the relationships between parts

Enable custom polls/voting to facilitate decision-making or increase engagement

Share and present designs

Organize and schedule projects

Estimate or forecast of a future scenario based on the study of present trends

Notifications that are delivered to users as soon as an event occurs

Receive system updates as soon as any changes are made

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Allow users to access multiple services after entering their login credentials once

Track the status over time for a request, process, asset, or transaction

Attach digital tags to documents and assets for identification, search, or monitoring purposes

Create, manage and track all task activities and progression

Sample files or documents that could be customized as needed or used as is

Set up connections to third-party platforms to improve business processes

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Track revisions and updates made to files and navigate between different versions

Create, design and manage workflows for repetitive tasks

Features

4.4 (297)

4.4

Based on 297 reviews

## Pricing

Value for money

4.1 (178)

Free Trial

Free Version

[View pricing plan details](https://www.capterra.com/p/141357/MindMeister/pricing/)

Basic

€0.00

It includes:

-   3 Mind Maps
-   Colors and Text Styles
-   Custom Icon Color
-   Email Support
-   Export to Text
-   Icon & Emoji Libraries
-   Outline Mode
-   Real-Time Collaboration
-   Share Mind Maps
-   Import from Text, Freemind, XMind, MindMeister, MindManager

Personal

€6.50

Per User,Per Month

It includes:

-   Colors and Text Styles
-   Custom Icon Color
-   Email Support
-   Export to PDF
-   File and Image Attachments
-   Icon & Emoji Libraries
-   Image
-   Mind Map Printing
-   Outline Mode
-   PDF Export
-   Real-Time Collaboration
-   Share Mind Maps
-   Unlimited Mind Maps
-   Version History and Revert

Pro

€10.50

Per User,Per Month

It includes:

-   Admin Account
-   Colors and Text Styles
-   Custom Icon Color
-   Email Support
-   Export to PDF
-   File and Image Attachments
-   Google Workspace for Domains Sign-on
-   Icon & Emoji Libraries
-   Mind Map Printing
-   Multiple Team Members
-   Outline Mode
-   PDF Export
-   Powerpoint Export
-   Real-Time Collaboration
-   Share Mind Maps
-   Team Signup Page
-   Unlimited Mind Maps
-   Version History and Revert
-   Word Export
-   Import from Text, Freemind, XMind, MindMeister, MindManager

Business

€15.50

Per User,Per Month

It includes:

-   Admin Account
-   Colors and Text Styles
-   Compliance Exports and Backups
-   Custom Icon Color
-   Custom Team Domain
-   Email Support
-   Export to PDF
-   File and Image Attachments
-   Google Workspace for Domains Sign-on
-   Groups Within Your Team
-   Icon & Emoji Libraries
-   Mind Map Printing
-   Multiple Team Administrators
-   Multiple Team Members
-   Outline Mode
-   PDF Export
-   Powerpoint Export
-   Priority Email & Phone Support
-   Real-Time Collaboration
-   Secure Back-Ups
-   Share Mind Maps
-   Team Signup Page
-   Unlimited Mind Maps
-   Version History and Revert
-   Word Export
-   Export to PDF, Image, Freemind, XMind, MindManager

Value for money

4.1 (178)

4.1

Based on 178 reviews

## Integrations

[

Google Docs](https://www.capterra.com/p/160756/Google-Docs/)[

Google Drive](https://www.capterra.com/p/161425/Drive/)[

Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)[

Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[

Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[

Evernote Teams](https://www.capterra.com/p/154969/Evernote-Business/)[

MeisterTask](https://www.capterra.com/p/139990/MeisterTask/)

## Support, customer service and training options

Customer Service

4.1 (149)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.1 (149)

4.1

Based on 149 reviews

## User reviews

Overall rating

4.6

Based on 298 reviews

Filter by rating

5(220)

4(57)

3(12)

2(2)

1(7)

Mentioned topic

Sorted by most recent

AU

Anonymous User

Professor

Higher Education

### "Great tool, terrible support — 8+ days and counting for a simple upgrade issue"

3.0

Overall Rating

3.0

3.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

1.0

1.0

Likelihood to Recommend

6/10

October 28, 2025

My journey with MindMeister is a story of two extremes. The software itself is outstanding: it’s intuitive, visually engaging, and makes organizing and sharing information a breeze. I found it especially useful for academic work and collaborative projects, thanks to its clean interface and robust sharing features. However, my attempt to upgrade from Edu Personal to Edu Pro has been a source of ongoing frustration. Since October 20th, I’ve been unable to complete the upgrade due to a university email verification error—despite this same email being accepted when I first signed up. The support team’s responses have been slow and ineffective, repeatedly asking for screen recordings and technical details without addressing the root cause. Suggestions to try non-Edu plans or use incognito mode were irrelevant to my specific issue. As of October 28th, the problem remains unresolved. This has not only wasted my time but also disrupted my workflow and productivity. For a tool designed to enhance productivity, such a prolonged and unresolved support issue is unacceptable.

Pros

Intuitive interface:easy to navigate and visually appealing, making mind mapping accessible for all users. Excellent for structuring complex information in a clear, visual format.

Cons

Poor customer support: support experience described as "suffering" due to lack of effective help. Support requests for screen recordings and developer console info did not resolve the issue. No timely resolution:lack of escalation or clear timeline, directly impacting productivity.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AP

Andy P.

Director

Marketing and Advertising

### "Decent Mind Map Software"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

June 11, 2024

I enjoy using Mindmeister just wish they has more map layouts.

Pros

The website has never been down, its fairly quick and easy to get ideas from yourhead down onto a mindmap.

Cons

Compared to things like X mind they dont have a great choice of map layouts eg timeline, fishbone. Also they have a separate task management tool called Meistertask which they try to get you to use but it seems overly complicated having Mindmeister for mindmaps and Meistertask for task management. Some other compaines just have 1 product that does mapping and task management.

Alternatives considered

[XMind](https://www.capterra.com/p/128088/XMind/)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

June 14, 2024

Thank you for your feedback! We greatly appreciate that you took the time to share your thoughts. Your input helps us improve our service even further so you can get even more out of MindMeister.

MG

Michael G.

CEO

Health, Wellness and Fitness

### "Unfortunate Customer Experience"

1.0

Overall Rating

1.0

1.0

Ease of Use

2.0

2.0

Features

2.0

2.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

May 10, 2024

Pros

It is decent for Mind Mapping and documenting new ideas and projects.

Cons

I had a really disappointing experience with Mind Meister and hope this review saves others from wasting their time and money. Here are the undisputed facts of my interaction with Mind Meister – •My company has been a customer of Mind Meister since March 2021 and a spent $2,227 during that period •On April 19, 2024 at 5:00pm I received an email saying they charged $419 for a subscription renewal for 4 users and 6 month term •At 5:01pm I received another email offering savings if I subscribed for a year instead of 6 months •At 6:08pm I shared that our team hasn’t used Mind Meister at all other than me and I requested a refund for the 3 other licenses and said I was happy to renew my single license for a year •Their response “I'm sorry to say that I cannot issue a refund in this case. As outlined at the time of purchase, selecting a billing period when purchasing a license causes your plan to renew automatically by default” •I said that I have been a loyal customer and thought they issued notifications BEFORE a subscription renews like most companies since it is the law in most states. •Their response “I am sorry that you feel this way, but we notify our users about the automatic license renewal not only at the time of purchase but also in our terms & conditions and email invoices.” You can decide if you want to work with a company that retains their loyal, multi-year customers by referencing ‘fine print’ in terms & conditions that no one can keep up with when they have over 30 different vendors and software providers. I know I prefer the many other alternatives that care about their customers.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

May 23, 2024

Thank you for sharing your feedback and bringing this to our attention. I am truly sorry to hear about your disappointing experience with Mind Meister. We value our customers and their satisfaction is our top priority. My colleagues let me know, that your case has been reviewed again and resolved. If you have any further questions or need additional assistance, please do not hesitate to reach out to the Support team again.

AU

Anonymous User

Associate Head of School

Education Management

### "Why did they change the best mind mapping app there is?"

3.0

Overall Rating

3.0

3.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

1.0

1.0

Likelihood to Recommend

2/10

February 20, 2024

At this point, I'm very disappointed. It was excellent for brainstorming an enormous thesis project and for designing extensive action research, but the new developments are just extremely disappointing.

Pros

This app's functionality and user interfact is second to none. The speed with which you can brainstorm is excellent.

Cons

I have been stuck in a loop of not being able to connect to my account, getting extremely slow and convoluted customer service, reestablishing access, then losing it again for the last 5 months. I also seriously dislike the new updates. When I started using this service (in grad school), it was absolutely exceptional. I loved being able to make a mind map quickly, then turn it into a presentation on the spot, adjusting the order of the cells as "slides" in the presentation... it was SO useful. Now, they got away from that for some reason.

Reasons for choosing MindMeister

I was so impressed by the initial intuitive UI. It was exactly what I was looking for.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

April 24, 2024

Thank you for sharing your feedback with us. We sincerely apologize for the challenges you've faced in accessing your account and we are sorry that you are disappointed by recent updates. Your concerns have been escalated internally to ensure that the responsible departments are aware. We understand the importance of providing efficient and user-friendly service, and we are committed to improving your experience. Please don't hesitate to reach out to our Support Team under support@mindmeister.com if you encounter any remaining issues or if there's anything else we can assist you with.

AU

Anonymous User

CCO

Entertainment

### "Retrospective project look back"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

2.0

2.0

Customer Service

0.0

0.0

Likelihood to Recommend

5/10

February 19, 2024

Pros

We use mindmeister to do collaborative project look-backs. The huge benefit it is already has all the tabs for different options (eg "what could we improve" and "what could we learn") so that we're collecting both positive and negative feedback. This is especially useful because the biggest difficulty with project overviews is when they are either entirely negative or entirely positive.

Cons

I would like to have the opportunity to export to a database, which I understand is technically possible with a paid account, but it seemed like a lot of clicks to get there.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

April 24, 2024

Thank you for taking the time to share your feedback. We truly appreciate your input on how we can improve our service. Your feedback has been forwarded to the appropriate team internally for further review. If you have any more suggestions or concerns, please feel free to reach out to us under support@mindmeister.com. We're here to help!

RN

Rigoberto N.

Estudiante de Ciencias del Comportamiento

E-Learning

### "Me hice la cuenta de Software Advice sólo para hacer esta reseña: Increíble herramienta. Insuperable en plan gratuito, no me imagino si lo pago"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

January 30, 2024

Es una herramienta sumamente útil para hacer mapas mentales, es posible que no encuentres otra mejor en rangos de planes gratuitos y te resuelva la necesidad como MindMeister lo hace. Muchas gracias, equipo de MindMeister, ustedes si saben como aportar valor en rangos gratuitos. Los recomendaré en cada oportunidad

Pros

Es increíble el hecho de que en planes gratuitos, como estudiante, me resuelva y no tenga anuncios, incluso me puse a investigar como es que le hacían para mantenerse operativos. Se agradece bastante que se puedan exportar los mapas mentales en imágenes. Sólo lo uso para hacer mapas mentales, pero comparado con otras herramientas con acceso gratuito esta es superior. Además su diseño es precioso; limpio, intuitivo y fresco

Cons

Que cuando hago el mapa mental, no pueda colocar inicialmente del lado opuesto más ramificaciones y tengan que ser en orden, es decir, que no pueda decidir, al inicio de la creación del mapa mental como acomodar las ramificaciones

Switched from

[Miro](https://www.capterra.com/p/128955/Miro/)

[Canva](https://www.capterra.com/p/168956/Canva/)

[Lucidchart](https://www.capterra.com/p/146136/Lucidchart/)

No permitían al menos poder usar el mapa mental de alguna manera cómoda

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

LM

Lucimar M.

Diretora

Investment Management

### "MindMeister excelente ferramenta de gestão de ideias"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 24, 2023

O mindmeister é sensacional, uma ótima ferramenta de ideias.

Pros

O mindmeister é uma excelente ferramenta de gestão de ideias, muito qualitativa que proporciona efetuar mapas mentais de forma muito positiva.

Cons

Não tenho nada para criticar o mind meister, em breve assinarei a versão paga.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MH

Marx H.

Socio

Alternative Medicine

### "Opinião sobre o mindmeister"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 19, 2023

Minha exeriência tem sido excelente o mind meister é um programa muito moderno e util.

Pros

O mindmeister é um programa essencial para empreendedores e líderes de equipe, ele fomenta mindset e ainda é um programa de gestão e organização de ideais. A ferramenta de mapas mentais é sensacional.

Cons

Gostaria de ter mais configurações de personalização.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

HR

Hugo R.

Ceo

Capital Markets

### "MindMeister - excelente ferramenta organizacional"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 6, 2023

Estou satisfeito com o mindmeister, o programa tem sido muito funcional e me gerado grandes benefícios.

Pros

A função que mais aprecio é criar mapas mentais, me ajuda a organizar processos e estratégias. O programa é simples e muito intuitivo em seu uso, isso é um grande diferencial.

Cons

Gostaria de ter mais liberdade de edição dos modelos de mapas mentais.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RV

Romario V.

Empreendedor

Business Supplies and Equipment

### "Resenha mindmeister"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

December 1, 2023

Tem sido uma excelente experiência utilizar o mindmeister.

Pros

Acho uma ferramenta muito útil para elaborar processos internos através de mapas mentais, é simples e prático de usar.

Cons

O programa tem recursos muito bons, nada de negativo a declarar.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/141357/MindMeister/reviews/)

Popular comparisons

[Miro vs MindMeister](https://www.capterra.com/compare/128955-141357/Miro-vs-MindMeister) [Visio vs MindMeister](https://www.capterra.com/compare/141357-201133/MindMeister-vs-Visio) [XMind vs MindMeister](https://www.capterra.com/compare/128088-141357/XMind-vs-MindMeister) [Padlet vs MindMeister](https://www.capterra.com/compare/141357-207199/MindMeister-vs-Padlet) [Mindomo vs MindMeister](https://www.capterra.com/compare/80206-141357/Mindomo-vs-MindMeister) [Figma vs MindMeister](https://www.capterra.com/compare/141357-175027/MindMeister-vs-Figma)

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