# MindMeister Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is MindMeister the right Mind Mapping solution for you? Explore 299 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/141357/MindMeister/reviews --- MindMeister 4.6 (299) [View alternatives](https://www.capterra.com/p/141357/MindMeister/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of MindMeister Ease of use 4.6 Customer Service 4.1 ## Pros and Cons in Reviews Sergio V ProfessorHigher Education, 1,001 - 5,000 employeesUsed the software for: 6-12 months. “The software itself is outstanding: it’s intuitive, visually engaging, and makes organizing and sharing information a breeze.“ October 28, 2025 MV Maurice V CEOInformation Technology and Services, 11 - 50 employeesUsed the software for: More than 2 years. “Suddenly, after having trouble to pay the yearly license, which is difficult to imagine as this is the bread and butter one would guess, all my data is lost.“ May 21, 2026 Sergio V ProfessorHigher Education, 1,001 - 5,000 employeesUsed the software for: 6-12 months. “Intuitive interface:easy to navigate and visually appealing, making mind mapping accessible for all users.“ October 28, 2025 Sergio V ProfessorHigher Education, 1,001 - 5,000 employeesUsed the software for: 6-12 months. “Support requests for screen recordings and developer console info did not resolve the issue.“ October 28, 2025 MV Maurice V CEOInformation Technology and Services, 11 - 50 employeesUsed the software for: More than 2 years. “Easy to collaborate with peers for brainstorming.“ May 21, 2026 CM Chris M Principal Consultant Program Development, Self-employedUsed the software for: 1-2 years. “The new User Interface / Menus have made it impossible to even find your mind-maps;Account details and subscriptions no longer reflect reality such that every time I try to navigate, I'm offered an upgrade to something I'm already paying;Help and Contact Us menus just take you round in circles; a truly appalling experience that wastes my very valuable time; I've now had to cancel my account - laughably I'm warned at least 3 times that all of my mind-maps / data will be irretrievably lost - strangely enough I have cancelled the account specifically because of this - it's already lost or 'hidden' in a nonsensical UI.“ October 21, 2023 RE Robert E Business ConsultantInternet, 2 - 10 employeesUsed the software for: I used a free trial. “The floating menu really makes it easy for you to quickly add items to your mind-map and notes.“ September 1, 2023 JB Jean B Training team leadConsumer Services, 1,001 - 5,000 employeesUsed the software for: Less than 6 months. “The trial version can be very obtrusive and it interrupts my workflow“ November 16, 2023 ## Showing most helpful reviews Showing 1-25 of 299 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Andrew S. Regional Manager, APAC Information Technology and Services Used the software for: 2+ years ### "Probably the best web based mind mapping tool" June 26, 2021 5.0 Pros While there are many offline mind mapping tools available, there are few good web based ones. MindMeister really excels. It's very useable and fast with a good set of features. If you are used to working in the browser and like having your data stored in the cloud so that it's available from any device, then MindMeister is a great choice. I've used most other mind mapping software and still have some installed on my Mac, but I keep going back to MindMeister. Cons There's not really anything to dislike. It may take new users a little while to get used to if they are used to other mind mapping software but shouldn't take long. Switched from [XMind](https://www.capterra.com/p/128088/XMind/) Xmind is not cloud based and real time data sync between devices and working on the same file from two devices isn't really possible. Review Source VR Verified Reviewer Product Owner Information Technology and Services Used the software for: 1-2 years ### "Extremely intuitive tool for creating beautiful mind maps" April 9, 2023 4.0 MindMeister is a great tool for mind mapping and creative brainstorming. I love its intuitive interface, the export functionality, endless canvas and integration with Google Drive. If you are a visual person or looking for a simple way for organizing your ideas, this can be your go-to tool. Pros MindMeister is a simple online tool for creating mind maps, project tasks or meeting notes. My team has used it for around 1.5 years and we have absolutely loved it. It helps in brainstorming the ideas with your hybrid team members and organize those ideas in a structured way. It has extremely intuitive UI and anyone can start using it without any training. You can upload different files from your local system or google drive. This features is extremely helpful when you want to attach details for a particular step. Once you have created a mind map, you can export it in different format like .pdf, .png, .docx, .pptx etc. and share it with your team members or client stakeholders.I love the collection of pre-built templates in MindMeister as it saves up a lot of time during ideation sessions. Cons A big drawback of MindMeister is that it doesn't allow you to create process/data flow diagrams (like BPMN). Due to this limitation, you might need to switch to a different tool. Additionally, we have faced a bit of a lag if the mind map is extremely detailed out or having large files attached to it. Also, its free plan only allows you to create a few documents and doesn't provide enough features. Switched from [XMind](https://www.capterra.com/p/128088/XMind/) We started using XMind as it had better features. Review Source MV Maurice V. CEO Information Technology and Services Used the software for: 2+ years ### "Mindmeister lost ?" May 21, 2026 1.0 After many support chat's there is no solution to the simple problem of trying the have my license payed and get my data back. I simply don't get it. Pros Nice and easy mindmapping tool and platform (it was). Easy to collaborate with peers for brainstorming. Cons Suddenly, after having trouble to pay the yearly license, which is difficult to imagine as this is the bread and butter one would guess, all my data is lost. Switched from [xMap](https://www.capterra.com/p/10032277/xMap/) The web based version is much better for collab. Review Source VR Verified Reviewer Consultatnt Education Management Used the software for: 2+ years ### "A complete mindmapping solution for all of us who prefer visual organization of information" October 1, 2019 5.0 As a predominantly visual person I need to see "the whole picture" when designing a new project and I do a lot of mindmapping on almost daily basis. I have the master mindmap with the key projects I am working on that branch out to smaller activities, tasks and deliverables and most of my notes related to the development are within the mindmap. As MindMeister offers a good number of icons to tag the individual branches I could clearly keep track of whole scope of the project and use the same space to add any ideas/notes I might have at the moment. Since you can easily collapse all the branches you are not using at the moment it really gives clarity and at the same time it helps me not to lose track of some processes or smaller deliverables that I could easily overlook in the task manager software I use. It also offers the integration with Meister Task so you can easily turn any branch into a task with deadlines and all. For me personally, the best use of mind maps is for brainstorming and planning stages of a project and I usually start by creating a map myself, adding ideas, processes and deliverables into it, and then sharing it with my colleagues at a meeting, which is usually followed by our joint work on the same map if the idea is chosen for the development. The app itself allows for all these, it has good visual interface, so after finding it and using it for a month I did not search for any other alternatives anymore. Pros As I use mind maps a lot I love to be able to have them available everywhere I go and to share them with my colleagues so we can work together on the same mind map. It offers everything mindmapping software should offer and it does it online (or through mobile app) so the only thing I need is the internet connection. The maps look very nice, there is a good number of templates and options (both map structures and design templates) so if you need a good mindmapping software I that is platform independent I could really recommend this one as I tried a couple of others before finding it. When you share the mind map with colleagues things get really great, especially during the ideation and planning stage of a project as everyone can add branches, expand on ideas which really helps make meetings more effective later. Cons This app also has the presentation mode that I have not found so useful. I see how it might be great to be able to present your mindmap to others instead of boring them with a slideshow, but I did not use it, so this would be the only thing that I am not really 'digging 100%. In essence, there is nothing bad about the app that I would highlight as it does its core function (mindmapping) really well. Of course, the free version has some limitations in terms of number of maps you can make and the export formats, but even the basic version can be enough for most users' needs. Switched from [FreeMind](https://www.capterra.com/p/176867/FreeMind/) in order to do mindmapping online, together with colleagues Review Source Fraser N. Founder Marketing and Advertising Used the software for: 2+ years ### "Still the gold standard of mind map software" January 10, 2020 5.0 Great piece of kit - helps me layout my plans in simple yet powerful graphical formats Pros It is so easy to use and gets great results every time Cons The output is limited even on the paid version so I need to pay extra for e.g. PPT output Alternatives considered [MindManager](https://www.capterra.com/p/31776/MindManager/)[FreeMind](https://www.capterra.com/p/176867/FreeMind/) Reason for choosing MindMeister Ease of use Switched from [FreeMind](https://www.capterra.com/p/176867/FreeMind/) It was just so much more limited than Mindmeister Review Source QF Quai F. Singer/Songwriter/Storyteller Entertainment Used the software for: 2+ years ### "Mindmeister - Useful for Many Purposes" January 21, 2020 5.0 Mindmeister has been really helpful with story and song planning, mapping out the recording process, keeping track of characters, locations, objects, and their relationships. It's been a lovely experience. Pros I'm a visual thinker, creator, and planner. As such Mindmeister is extremely useful in realizing visual imagery and information, pretty much effortlessly. It comes with lots of templates to get you started if you find them more convenient. But it's also really easy to get a mind map started from a blank canvass. After you begin building the map, it is easy to apply global styles or to style individual elements. Another great feature is the ability to take a portion of a map and create a new map out of it, optionally leaving a link in the originating map. Highly convenient. Cons There aren't many cons. I wish it were easier to capture ideas quickly for working with later using the mobile app. Also on my wish list would be a way to text search for icons. Switched from [MindMup](https://www.capterra.com/p/176911/MindMup/) Mindmup was too limiting. It had to either be tied to my Google account or I'd have to pay for their Gold plan for storage. Review Source BG Brian G. CEO Marketing and Advertising Used the software for: 2+ years ### "There are better free options" July 30, 2021 1.0 We stopped using MeisterTask and MindMeister a while ago. We now use Jira. I wish we were able to cancel the service :( Pros It is a mind mapping program. It worked alright. Cons We used it a few times and then it became unneeded. It is hard to cancel the service so I suggest staying in the free version. Switched from [Trello](https://www.capterra.com/p/211559/Trello/) At the time we were trying different solutions. Review Source Response from Meister August 10, 2021 Hi Brian, We're sorry to hear you were disappointed with MindMeister. We're always looking to improve our apps and learn from our users' experiences, both positive and negative. We'd love to hear about specific areas where you faced issues, or any features which you feel could be improved. Be sure to reach out to us at support@mindmeister.com Thanks, The Meister Team AM Amir M. Student Research Used the software for: 1-2 years ### "Your Next Step Towards Efiiciency" September 15, 2021 3.0 good :) Pros ease of use, minimal preparation, online collaboration Cons Available themes, Tree like structure of mind map and not being able to create graphs of ideas, not using the dimensions efficiently. (x axis may mean depth, y axis may mean breadth) Switched from [MindMup](https://www.capterra.com/p/176911/MindMup/) https://catalogofbias.org/biases/novelty-bias/ Review Source Response from Meister September 20, 2021 Hi there Amir, thanks so much for reaching out! I've forwarded your suggestion about embedding graphs/tables/spreadsheets into mind maps to our product team. It's a great idea! For now, you might find it helpful to attach a spreadsheet to a node, or to create an image of a graph/chart and insert it into your mind map. If you have any questions, be sure to reach out to us on Twitter at @MindMeister or to send us an email at support@mindmeister.com. Thanks again and happy mapping! -Andrew AB Amit B. Community Manager Leisure, Travel & Tourism Used the software for: 6-12 months ### "Review - MindMeister" November 26, 2022 5.0 The ideation phase has become make clearer and more efficient. A must-have in an environment/ at positions where strategic planning is prominent. Pros The ease of mapping ideas into clear-cut flow is exceptional; the best part is the customization it brings to idea management. Cons The customization is extensive; making it a touch hard for the first timers to get acclimatized with the product. Alternatives considered [Miro](https://www.capterra.com/p/128955/Miro/) Reason for choosing MindMeister MindMeister is very focused on idea mapping, plus its great customization capacity. :) Review Source CM Calum M. Managing Director Marketing and Advertising Used the software for: 6-12 months ### "Unreasonable company to deal with." April 12, 2021 2.0 I do not recommend MindMeister. We paid for and tested the software and it did not meet our needs. When I was invoiced another 12-months, I requested a refund advising that I had forgot to cancel they refused. As a small business we are now out of pocket for something we aren't going to use. Even if I decide to revisit software like this in future, they will not be on the list. Pros We tested the software and found it wasn't for us, we had paid for a year however but it sat there and did nothing as we did not use it. Cons Nothing to report on. We just found better software. Switched from [Whimsical](https://www.capterra.com/p/172789/Whimsical/) The software is easier to use, better interface and fit our requirements. Review Source Response from Meister July 6, 2021 Hi Calum, Thank you for your review! We're sorry to hear you had a bad experience with MindMeister. Please let us know if we can still help with a refund. Kind regards, Your MeisterTeam OH Oscar H. System Administrator Information Technology and Services Used the software for: 6-12 months ### "Mindmeister: A must have app for digital collaboration " December 20, 2022 4.0 Overall, I can readily recommend MindMeister as an easy to use digital collaboration tool that is ideal for capturing ideas, organizing thoughts and planning out tasks. Its convenient integration options make it great for taking projects from idea generation to implementation without having to transition between multiple applications or platforms. Pros User friendly, easy to use interfaceLots of templates available to get you started quicklyAbility to organize ideas visually in maps and even collaborate with others in real time Option to integrate with other tools and apps such as Microsoft Office, Evernote, Google Drive, Slack,etc. Robust sharing capabilities that allow you to securely invite people to view or edit your mind maps Mobile app available for iOS or Android that makes managing and editing projects on the go much easier Cons Relatively limited set of icons available for creating visualizations Although there are lots of templates available, a lot of them require a subscription fee Review Source DG Denis G. Construction Operations Manager Civil Engineering Used the software for: 2+ years ### "I used to be a loyal customer since 2017. I stopped using the tool, and they don't provide a refund" February 19, 2023 4.0 Overall, I'm very disappointed with them.Don't spend a cent on them.Go for Miro.It provides much better functionality, it's free, and it's cuctomer oriented. Pros I used to like creating Breakdown Structures Cons Consider Miro. It provides better functionality, and it's free.1) Customer Service is horrible.I used to be a loyal customer. A year ago, I decided to support a team, and pay for a yearly membership. I haven't used the product, since I found Miro.On \[sensitive content hidden\] my credit card got charged for the annual subscription.I haven't gotten any heads-up emails or anything.On \[sensitive content hidden\] I reached the customer support center, and explained, as a consumer, I hadn't been using the product, and I'm not going to.They said they wouldn't provide a refund.That tells you a lot about the company.2) In order to cancel my subscription, I spent over 10 minutes Googling what to do.3) MindMeister provides a very narrow spectrum of functions. In miro, you can use iPad with great intuitive features.You can interact with other people in realtime, and it looks so much more fun.Miro is free, you will not need convince anybody to pay for the product. Review Source FB Fuat B. Lecturer, Founder Investment Banking Used the software for: I used a free trial ### "Why the new home of the cloud teacing, learning meeting, brainstorm will be MindMeister?" May 1, 2021 5.0 Challenge of SB/Coach Foundation. We need a tool to spread free and as possible as simplified, visualized free AIWorkspace network training to help people to reshape the workplace culture via trainee them by Mind Meister mind map app. We will use MindMeister to trainee a couple million Capital Bridge Coaches of the ealrys-stage startup non-profit org, SB/Foundation and the entrepreneurs investment bank, EIBANK in 2022 Pros As a Lecturer, and Founder of AIWorkspace Network$, the early-stage startup of the Entrepreneur's investment bank EIBANK, and non-profit org. SB/Coach Foundation, launch in 2022 I am happy to discover MindMeister to use free training of a couple of million capital bridge coaches of SB/Coach Foundation in the AIWorkspace by MindMeister Mind Map. Why online educators, managers, marketing, sales, and CRM companies. 1. There is a FREE version for those who want to start to teach, or manage their own team, a project with MindMeister.' The problems: Old-style teaching, training or meeting tools. 2. As a lecturer, and strategic action plan developer and founder for the early-stage tech startups, and as we all know, when we present a text, Pdf infographic, video, or slides to teach or training 90% of people not interested, or it was not possible to see the whole picture of the whole picture with even short videos, or slides. Solutions 3. When you share your teaching plan, project plan, or training plan to own network, especially we are interested in online training, and when you share your mind map with related people via publish public or private via invite to mind map dashboard to your mind map, in a few minutes, related people can easily see the whole picture and easy to understand any teaching, training, or project details instead ofto force people with long videos, webinars to explain all education content, project content, or training Cons Benefits of Mind Meister for online educators, coaches, trainers, managers. 1. Open a FREE account to practice and to see how it is easy to plan your content. 2. Just browse templates or start from blank, in a couple of minutes, you can start to create your own strategic action plan or educational content, and you can be a pro-mind map expert in a couple of minutes. 3. Share with your community public or invite by email Reason for choosing MindMeister MindMeister is the best tool, o need to compare with others. Review Source IH Imran H. Data Lead Computer Software Used the software for: 2+ years ### "Used to be a great product. Now appalling" November 2, 2023 2.0 Dissapointed with a degraded product and lack of product management consideration to the customer base. Pros It USED to be a a great mindmapping. Fast, intuitive with all the essential featutes needed for mindmapping and brainstorming Cons Where to start? A year or so ago, Mindmeister upgraded their UI to a superficially 'modern' look but with inferior functionality and UX in every way. Cluttered, inconsistent, more friction in terms of usage. Unbelievable how a superb product has been ruined in such a thoughtless manner. After 10 years+ of usage I am looking at other options and using stuff like Notion where previously it would have been MM. Review Source CM Chris M. Principal Consultant Program Development Used the software for: 1-2 years ### "New User Interface Impossible " October 21, 2023 4.0 Pros Mind-mapping function not bad but forces order, length and position of topics such that producing a balanced map is extremely difficult. Cons The new User Interface / Menus have made it impossible to even find your mind-maps;Account details and subscriptions no longer reflect reality such that every time I try to navigate, I'm offered an upgrade to something I'm already paying;Help and Contact Us menus just take you round in circles; a truly appalling experience that wastes my very valuable time; I've now had to cancel my account - laughably I'm warned at least 3 times that all of my mind-maps / data will be irretrievably lost - strangely enough I have cancelled the account specifically because of this - it's already lost or 'hidden' in a nonsensical UI. I suspect I will however continue getting charged for the service... Reason for choosing MindMeister It used to be simple to navigate and use Review Source ES Espen S. Business Analyst Telecommunications Used the software for: 2+ years ### "Easy to use mind mapping tool with great features" December 13, 2022 5.0 Mind mapping is by far the fastest an easiest way to collaborate with ideas and planning. It gives a great visual picture of your ideas to make sure everyone sees the same picture. Mindmeister does a great job in supporting that. Pros It's a no nonsense mind mapping tool wich is very easy to use. Loads of different templates, templates and images to help visualise your plan. Cons I'm on a free plan, but it would be nice to have "guest" users add ideas to your map without having to sign up. As a frequent user that is sometimes a delay for the team. Review Source VR Verified Reviewer Project Manager Computer Networking Used the software for: 6-12 months ### "Mindmeister" April 2, 2022 5.0 Pros Really powerful APP and many features in free version Cons At today i can not find any important cons. Switched from [ClickUp](https://www.capterra.com/p/158833/ClickUp/) More easyJet and simple Review Source SB Sally B. Writer Writing and Editing Used the software for: 2+ years ### "Map your Mind with MindMeister the BEST mapping interface on the web" August 28, 2022 5.0 I've used this software for everything from planning camping trips, foreign travel, writing projects and business management. It works for just about everything!!! Pros I like the cost (I stay basice) and the interface is intuitive. I like being able to drag items to different parts of the map and to interconnect maps!!! Cons The free version limits the maps I can make, but paying will solve this. Review Source RM Rob M. Laboratory Director Chemicals Used the software for: 2+ years ### "Great for small business" December 3, 2019 5.0 I use this to be able to create very nonlinear "big picture" summaries, and then I create other functional maps and tasks when its time to drill down into the details. I like how its very nonlinear and very fluid. Its easy to move things around and edit them. I first used MindMeister back in 2007. Its still a great product. Pros I like mind mapping and I like the design, form and feel to MindMeister. Its great that it now has task list functionality as well. Its fast and easy. Cons It could use a Gantt chart, as that's the only thing other people in my company need/want. Review Source VR Verified Reviewer Owner Civic & Social Organization Used the software for: I used a free trial ### "Excellent, but...." June 12, 2020 5.0 I love to use it, it changed the way I organize my life and it made me 10 times more efficient. Pros The software and its mobile it are great. Features are good and works smoothly. But... the price is outrageous. It's impossible to keep paying the entire life for a program like this. You guys should offer one time buy plan, that would unlimited use of it. I would totally buy it even if its a little expensive, because its the best of its kind. But I cannot afford to pay for it every year of my life time. No way. Cons Need to have a one time buy plan. No way to keep paying every year for this kind of product. Reason for choosing MindMeister same as above Review Source ML Maggie L. Online Educator E-Learning Used the software for: Less than 6 months ### "Finally: A digital, visual, FUN way to effectively organize and boost productivity" February 21, 2020 5.0 I'm a visual learner with lots of ideas, to-dos, distractions, and good intentions. On my own, I've tried writing lists, making my own digital map, using phone productivity apps, using tons of post-it notes, etc. to organize my jobs, projects, and seemingly endless daily tasks. I slowly admitted my own frustrations with not being able to effectively organize what I needed to do. Using MindMeister is the first time I actually see all of what I need to do in front of me, and it's color coded, neat, effective, and it oddly inspires me to work more. I'm a big fan of the templates and customization options. I use the Eisenhower Matrix template and I'm pleasantly surprised that it's actually improving my time management issues. Pros Free "Basic" plan is great for what I need now; Educator discount is available for if/when I choose to upgrade; free themes with many options for customization (I love color-coding); ability to merge MindMeister with MeisterTasks; Templates with tips on how to use them; Image generator based on Map title; Very user-friendly Cons The "Use" and "Preview" Template buttons are a little too close together. More than 3 font sizes would be nice. Review Source BH BANU H. Head of Language department Education Management Used the software for: 2+ years ### "Master of the Mind" March 11, 2020 5.0 Great help. At the time of my total confusion, it gave me a great hand to organize me and save time and energy. Pros It helped me organize everything, my work, my class, my presentation, events, and it is very practical, easy to use (user friendly) Cons I would like to download word format in personal version once or twice so that I can be sure to upgrade or not. Review Source VR Verified Reviewer Junior Facebook Media Buyer Arts and Crafts Used the software for: 2+ years ### "The perfect tool for creating strategies and mind maps!" January 16, 2019 5.0 I just love MindMeister and recommend it to everyone. Pros MindMeister is by far one of my favorite work tools! I've started using about 3 or 4 years ago when I was studying movie production. I could break down ideas, concepts and steps of an action plan to fulfill projects. MindMeister helps me organize ideas, design projects and concepts. I also use it to design marketing campaign strategies that include​ multiple groups and different actions. Cons I would like the free version to allow the user to manage more than 3 maps. Although​ it's worth the money, it's still expensive for a freelance professional. Review Source VR Verified Reviewer Creative Director Online Media Used the software for: 2+ years ### "Outstanding product but bad support" February 26, 2021 5.0 Pros Great to quickly get an overview of complex projects. This tool is the best out there. Cons Support is a big problem. I had to fix a subscription issue but I am waiting for a response now for more than 6 days. I would really opt for a chat button like all major companies have. IF this is not fixed soon I will start using an alternative. Support is important to me. Alternatives considered [MindManager](https://www.capterra.com/p/31776/MindManager/)[Miro](https://www.capterra.com/p/128955/Miro/) Review Source SH Sven H. Freelance Translator Translation and Localization Used the software for: 1-2 years ### "Easiest Mindmap-Tool I've come across" August 25, 2019 5.0 There might be features I'm not aware of it that I am not using. That just doesn't matter to me because I wanted an intuitive, easy to use Mindmap-Tool and that is exactly what Mindmeister delivers. If you need a mindmap to organize a new project, this might just be for you. Pros Cross-platform functionality. I like it on Windows but was surprised to realize that it's even more intuitive on Android. The referral program for free users is standard to great. But the affiliate program for Business users is one of the best and fairest programs I've come across to date. Cons I think 3 free mindmaps is cutting it a little close. 5 would probably get more people to give it a try. Review Source Similar Products Featured ## Related categories [Idea Management](https://www.capterra.com/idea-management-software/)[Mind Mapping](https://www.capterra.com/mind-mapping-software/)[Innovation Management](https://www.capterra.com/innovation-software/)