# Staffbase Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Staffbase Software - reviews, pricing plans, popular comparisons to other Internal Communications products and more.

Source: https://www.capterra.com/p/141371/Eyo-EmployeeApp

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# 

 Staffbase Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 30, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Staffbase

## What is Staffbase?

Staffbase is the first AI-native employee experience platform, enabling HR, IT, and internal communications teams to reach and engage all employees—from HQ to the frontline. Our multi-channel solution brings together a branded employee app, modern intranet, email, SMS, digital signage, Microsoft 365 integrations, and new agentic experiences like personalized podcasts and a conversational assistant. Powered by a single platform with an end-to-end AI foundation, Staffbase helps communicators deliver targeted, hyper-personalized content in 75+ languages. Employees get a single front door to company information, applications, and daily tools—driving alignment, engagement, and productivity. Serving 2,000 customers — including Adidas, Alaska Airlines, DHL, MAN Truck & Bus, and Whataburger — Staffbase connects 16 million employees worldwide. Founded in 2014, it is headquartered in Chemnitz and New York, with 750+ employees across Germany, the UK, the US, and Australia.

## What is Staffbase used for?

[Intranet](https://www.capterra.com/intranet-software/)[Employee Communication Tools](https://www.capterra.com/employee-communication-tools-software/)[Team Communication](https://www.capterra.com/team-communication-software/)

Overall rating

Based on 79 user reviews

Reviews sentiment

Positive

100%

Neutral

0%

Negative

0%

Starting price

$0.01

Flat Rate, Per Month

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

## Staffbase alternatives

Highest Rated

[4.8 (117)](https://www.capterra.com/p/144958/ThoughtFarmer/reviews/)

Starting price

$6.00

Per User, Per Month

[4.2 (986)](https://www.capterra.com/p/113540/Bitrix24/reviews/)

Starting price

$61.00

Per User, Per Month

[4.5 (87)](https://www.capterra.com/p/129326/Axero/reviews/)

Starting price

Contact vendor for pricing

[4.6 (5,076)](https://www.capterra.com/p/153140/Connecteam/reviews/)

Starting price

$29.00

Per User, Per Month

[View all alternatives](https://www.capterra.com/p/141371/Eyo-EmployeeApp/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Employee Database

4.5 (20)

75.00% of 20 reviewers that rated this feature as important or highly important

Electronic storage of staff/employee contact information and job status in a centralized repository

Onboarding

4.4 (20)

50.00% of 20 reviewers that rated this feature as important or highly important

Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service

Employee Profiles

4.2 (19)

68.42% of 19 reviewers that rated this feature as important or highly important

Centralized storage for employee data, records, and performance metrics

Benefits Management

4.1 (18)

33.33% of 18 reviewers that rated this feature as important or highly important

Record employee's benefit plans and selections throughout career progression

Learning & Development

4.0 (18)

27.78% of 18 reviewers that rated this feature as important or highly important

Facilitate training materials that help employees grow and progress in their positions

Time & Attendance

4.3 (18)

38.89% of 18 reviewers that rated this feature as important or highly important

Track and manage employee's work hours to improve payroll accuracy

Staffbase 72 features

An @mention is a way to tag or notify a specific person about a message/post

Define levels of authorization for access to specific files or systems

Integrates with Active Directory

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Continuous profile-based stream of news and activity

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Record employee's benefit plans and selections throughout career progression

Allows users to publish blogs on social site

Track and manage schedules and meetings via an integrated calendar

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Communicate using direct chat or messages within the system

Provides a channel for team members to share media files, communicate, and work together

Leave comments and notes on documents for others to view

Manage and track all internal and external communication conducted via calls, email, text, or chat

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Add customized logos and colors to align with company branding

Customize contracts and forms to collect specific information

Alter the layout and content of reports

Import and export data to and from software applications

Online forums/groups where users can ask questions, share ideas, best practices, etc.

Store, manage, and track all electronic documents in a centralized location

Store and organize documents in a centralized system

Assemble applications and processes by dragging over and arranging pre-built components

Electronic storage of staff/employee contact information and job status in a centralized repository

Access names, contact information, and roles of employees in a centralized repository

Tools to improve and measure employee satisfaction and involvement

Process of familiarizing new employees with the company, their position, and responsibilities

Centralized storage for employee data, records, and performance metrics

Tracks metrics that provide insight into how a user interacts with any interface or product

A list of events with their respective dates

Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service

Public or private sharing of digital files such as documents, audio/video, images, and more

Find & retrieve relevant data or documents

Organize and edit a group of people's policy and members

Automates core HR functions such as talent management, employee evaluation and learning management

Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support

Gather, organize, share, and analyze knowledge in terms of resources, documents, and people skills

Facilitate training materials that help employees grow and progress in their positions

Ability to chat online in real time

Manage the process of planning and scheduling meetings, including agenda creation

Access software remotely via mobile devices

Access the system via a mobile application

Manage and support multiple languages

Create and update newsletter content to increase engagement

Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service

Organize and manage the accomplishments and development of employees or performance of applications or systems

Adjust communications based on previous interactions or personal preferences

Create, manage, and track policies and procedures within an organization

Engage in direct, instant messaging with customers, users, etc.

Receive data and information in real time

Notifications that are delivered to users as soon as an event occurs

Active reporting of data and metrics

Receive system updates as soon as any changes are made

Tools to find, assess, and hire suitable candidates for a job within an organization

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Search and filter data across systems to locate required information by entering keywords or certain criteria

Securely stores data to prevent data loss or breaches

Allow users to access multiple services after entering their login credentials once

Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.

Gauge satisfaction and receive information for improvement and success

Set up connections to third-party platforms to improve business processes

Track and manage employee's work hours to improve payroll accuracy

Track and manage employee time-off, vacation, and sick leave requests

Track employee/learner's progression through training programs

View messages sent by both parties during the chat conversation

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

An informational database that allows users to add, delete, or revise content

Get Advice

We can help you find the software with the features you need.

Features

4.3 (77)

4.3

Based on 77 reviews

## Pricing

Value for money

4.4 (65)

Basic

$0.01

Flat Rate,Per Month

Value for money

4.4 (65)

4.4

Based on 65 reviews

## Integrations

[

Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[

OneDrive](https://www.capterra.com/p/161304/OneDrive/)[

Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[

SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)[

Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)[

Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/)[

Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[

Meta for Business](https://www.capterra.com/p/213257/Facebook/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.9 (76)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.9 (76)

4.9

Based on 76 reviews

## User reviews

Overall rating

4.7

Based on 79 reviews

Filter by rating

5(58)

4(21)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

YN

Yasmine N.

Customer Services Manager

Information Technology and Services

### "Optimize employees communication with Staffbase."

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

October 26, 2025

Staffbase has enhanced employees communication in our organisation. The product allows instant messaging, pulse surveys and supports surveys and polling.

Pros

Software general usability and effectiveness in employees recognition. Easy integration of the software with Google analytics and SurveyMonkey.

Cons

The product is exemplary when it comes to internal communications. Customer care services providers of the tool are also very helpful.No dislike

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

LG

Lukas G.

Informatikkaufmann

Utilities

### "Super Intranet und noch vieles mehr"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

June 26, 2024

Pros

Haben es zwar erst seit kurzem im Einsatz, gefällt uns aber jetzt schon richtig gut. Als Nachritenplattform optimal. Am besten gefällt mir die öffentliche App.

Cons

An Staffbase gibt es gar nichts aus zu setzten. Es gibt nichts, was mir an Staffbase nicht gefällt.

Switched from

[TYPO3](https://www.capterra.com/p/198092/TYPO3/)

Intranet war veraltet. Wollten uns nach einem neuerem Intranet umschauen.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

John M.

Lead consultant

Environmental Services

### "Why staffbase"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

8/10

September 12, 2023

Exciting

Pros

Real time chat and @mentions make it a worthwhile software

Cons

It should be more affordable even for a small firm that is just getting started

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

FF

Frank F.

Pressesprecher

Government Administration

### " Gute Wahl"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

April 26, 2023

Bessere Information der operativen Mitarbeiter.

Pros

Ein super Intrument für die Interne Kommunikation - einfache Erstellung von Beiträgen

Cons

Mitarbeiterinnen und Mitarbeiter wünschen sich eine bessere Chatfunktion

Reasons for choosing Staffbase

Bestes Angebot

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AD

Axel D.

Leiter Unternehmenskommunikation/Marketing

Medical Practice

### "App für alle Fälle"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 12, 2022

Man erreicht bei der internen Kommunikation nun Mitarbeitende, die sonst nicht erreicht werden konnten.

Pros

Die interne Kommunikation wird massiv verbessert, die Chatfunktion ist hervorragend.

Cons

Bislang gibt es keinerlei Probleme! Die Rückmeldung aus dem Unternehmen sind durchweg positiv.

Reasons for choosing Staffbase

Hervorragende Beratung und Betreuung. Offenen Kommunikation!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SJ

Sabine J.

Marketing Manager

Marketing and Advertising

### "Review"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

December 30, 2021

Pros

Es ist einfach in der Handhabung, wenn es einmal aufgebaut ist.

Cons

Bilder oder Videos im Chat können nicht einfach weitergeleitet werden.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

NK

Nina K.

Marketing Project Manager

Environmental Services

### "Extremely professional provider. Always solution oriented. Perfect onboarding. "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 8, 2021

I can recommend Staffbase to any company that wants to inform their employees in real time and connect all their employees.

Pros

The Experience Studio is very easy to use. The user interface is absolutely intuitive.

Cons

I have no comments on this. The software works perfectly.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Simon K.

Communication Manager

Hospitality

### "Great platform for internal communication"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

October 27, 2021

Pros

Flexibility, potential user engagement, customer service through support, regular further developments

Cons

There is nothing major about this solution that I don't like.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KP

Kari P.

Comms & Marketing Manager

Biotechnology

### "Great value, dedicated support team via videochat !"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 30, 2021

Great team, open and honest.

Pros

Cost, easy for users, video recorded tutorials you can share with your champions, they train big teams if you want to delegate the set up, simple for champions to get used to creating content, easier than a website, has a public side, can be used like an intranet, has workflows, chat feature, you get to see other companies examples so you can base yours on something similar to begin with, weekly calls where they guide and improv things for you, relaxed and easy to get on with the teams there. \[SENSITIVE CONTENT\] is very personable and attentive.

Cons

You can't search for news channels (big basic problem!). The set up process is 3 weeks minimum our side, with 4 weeks for app approval their side.

Reasons for choosing Staffbase

Value for money, nice friendly team, relaxed, available.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

Volontär

Motion Pictures and Film

### "Staffbase"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

July 28, 2021

Pros

Visibility Settings, Ease of use, Modern Design, Customizability

Cons

Calendar plugin is lacking features; some small but essential CMS features are missing or only usable through API calls

Switched from

[WordPress](https://www.capterra.com/p/131687/WordPress/)

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/141371/Eyo-EmployeeApp/reviews/)

Popular comparisons

[Microsoft SharePoint vs Staffbase](https://www.capterra.com/compare/1167-141371/SharePoint-vs-Eyo-EmployeeApp) 

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)