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Staffbase is the leading mobile-first employee communication and front door intranet for enterprise organizations. No matter where your people work, from the front line, to the warehouse, to the corner desk, give them a hub for employee communication, key resources and services. Our intranet features ready-to-go integrations for SharePoint and Microsoft 365, setting a new standard for ease of use and accessibility for teams 500 to 500,000 strong.
Provider
Staffbase
Located In
Germany
Foundation
2014
Open API
Yes
Deployment
Cloud, SaaS, Web-Based, On-Premise Windows, On-Premise Linux
Mobile Apps
iOS, Android
Training
Webinars, In Person, Documentation, Live Online, Videos
Support
FAQs/Forum, Knowledge Base, Chat, Phone Support, Email/Help Desk
Staffbase is the leading, multi-channel employee communications platform for internal communication teams.
Content Source: Staffbase
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Staffbase Reviews
Pros
Great app, very user friendly and intuitive. This makes internal communication fun.
Improved internal communication, all employees have the access to the companies documents (in the right version), the can collaborate, the native app is fantastic.
The collaboration with Staffbase works wonderfully, especially the quarterlies are always very enlightening.
Best of all, is the extreme easy handling ot the staffbase tool, which the users and editors really appreciate. And it's really a pleasure to use /and work with the staffbase tool.
Cons
What we are missing is the mapping of a multi-stage workflow. At the moment, this cannot be solved within the Staffbase software.
The backend structure can be very unintuitive and hard to understand, connecting different organizations sometimes is hard and not very easy to do.
No personal meetings with the Team, but always virtually with cams.
If you have any questions or problems, you will receive feedback on how to solve the problem within a few hours.
"Quick and very good support in every sense"
Overall: When questions arise, the project manager and/or suppport team is easy to reach. Very kind handling and helpful.
Pros: The product is easy to use, clear and we like the look, layout options and functions.
Cons: Some additionally features are currently in development, that we are looking forward to.
"Software the way you want it"
Overall: In around two years of intensive use, I have found both customer service and technical service to be very professional, helpful and extremely friendly. Individual questions and the few technical stumbling blocks were dealt with promptly and always resolved. This is how customer service should work today ...
Pros: Staffbase's software fulfills almost all requirements from a user perspective as well as the administrator's perspective that can be placed on a modern internal / external communication solution for companies. It is slim in the best sense. That means it has many very useful functions, but at the same time it is not overloaded with things that you don't need in the end anyway. This fact together with a very clear and pleasantly reduced optical design (which can also be adapted to the corporate design) ensures that the software can be used immediately. There is practically no need for separate instructions for front-end and back-end users. In addition, there is permanent further development with new, useful functions and visual improvements. As I said, everything with a sense of proportion, so as not to overwhelm the very good user-friendliness. There are numerous integration options with existing systems e.g. to automate user management. The application is very flexible in terms of its scalability and therefore equally suitable for medium-sized companies and listed heavyweights (as the long list of references confirms).
Cons: It is not so easy to find something that really speaks against this tool. In my view, there would be one or the other functionality that I would still like to see. There is an integrated ideas portal for this, through which users can send ideas and suggestions for improvement directly to the Staffbase team. Since the expansion takes place with a lot of sense of proportion, as mentioned, it can of course be that you wait a long time for your specific additional requests ... However, this is not really dramatic, since in the meantime you simply enjoy using the tool.
Vendor Response
"Staffbase"
Pros: Visibility Settings, Ease of use, Modern Design, Customizability
Cons: Calendar plugin is lacking features; some small but essential CMS features are missing or only usable through API calls
"Easy to use software with some flaws in user/space management"
Overall: Good
Pros: Many features that can be used in different and various forms, lots of space for creative use cases and (mostly) easy to use.
Cons: The backend structure can be very unintuitive and hard to understand, connecting different organizations sometimes is hard and not very easy to do. User management and invitation could also be a bit more intuitive and I feel like from a UX and design standpoint of view Staffbase might be a bit outdated.
Vendor Response
"nice employee app"
Overall: The collaboration with Staffbase works wonderfully, especially the quarterlies are always very enlightening.
Pros: The product is easy to use - nice features and widgets.
Cons: It would be nice if the app worked even better on the mobil version. The representation often is not similiar to the desktop version or is completely destroyed.