Who Uses This Software?

The Staffbase employee communication platform is a mobile first solution for internal communication. It is build for achieving maximum reach and relevance in large and distributed organizations.


Average Ratings

12 Reviews

  • 5 / 5
    Overall

  • 5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Demo
  • Deployment
    Cloud, SaaS, Web
    Installed - Mac
    Installed - Windows
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • Staffbase
  • staffbase.com
  • Founded 2014
  • Germany

About Staffbase

Staffbase is the communication and mobile intranet platform for communicators in large, distributed organizations. Using a mobile-first approach, it allows internal communicators to reach all of their employees through multiple channels such as news feeds, a mobile magazine, messenger, and surveys. Analytics and reports let communicators seize opportunities for truly impactful communications and quantify the results of their work to stakeholders.


Staffbase Features

  • Activity / News Feed
  • Blogs
  • Calendar Management
  • Content Management
  • Discussions / Forums
  • Employee Directory
  • Knowledge Management
  • Policy Management
  • Search
  • Wiki
  • Cultural Alignment
  • Employee Alignment
  • Employee Awards
  • Employee Guides
  • Feedback Management
  • Goal Management
  • Health & Wellness Programs
  • Performance Management
  • Rewards Program
  • Social Recognition
  • Surveys
  • Blogs
  • Chat/Messaging
  • Email Management
  • Employee Directory
  • Event Calendar
  • Newsletter Management
  • Photo Gallery
  • Social Sharing
  • Survey Management
  • Telephony

Staffbase Reviews Recently Reviewed!


Taking employee experience to the next level

Oct 08, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Staffbase helps companies to boost employee experience across the entire workforce. Consistently integrating the needs on white- and bluecollar workers, the platform differs widely from convoluted Social Intranet solution. With a bundle of off-the-shelf plugins and integration, Staffbase easily covers 90 percent of communication requirements and, at the time, serves as portal for collaboration and exchange. Above all, the people at Staffbase really know internal comms inside out - it's an integrated approach, not just SaaS.

Cons: Staffbase is way ahead of its competitors in terms of usability, customer support and features. The only thing that is missing is a Confluence integration - with Atlassian only offering a stripped down app for general usage, this will be an important bridge to cover in the next months.

Overall: Viessmann runs its entire internal comms network over the Staffbase platform. We have abolished all printed forms of communications, newsletter and employee magazine. Thanks to the marvelous support from the Staffbase team, we are that 92% of our German employees use the platform on a weekly basis. In the future, we will scale this to additionally target customers and job candidates.

Useful and intuitive tool for internal communications

Oct 08, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Our users get along with the system really well. The navigation throughout the content is rather intuitive.

The Staffbase system has many great features, that you can adopt just the way they are. Also, it's rather simple to find a "work-around" to achieve the results you would like to reach, if the appropriate feature isn't there already.

Also, the administrational system is really easy to work with. Most features are very intuitive to handle and you don't need to be an IT-expert.

Cons: The tools for user behavior analysis are rather simple and don't provide much information about long-term user activity. But, I have high hopes for future developments.

Few features can only be set up by Staffbase. I would like to have more flexibility in changing particular applications myself.

Overall: Working with the Staffbase system has changed our internal communications completely. Finally, we reach everyone - if they work in front of a computer or in a garage without constant connection to our company network. By now, our main focus in internal communications lies on the employee app.

Our employees respond really well to the system. They now have a place where they can gather current information quickly. And it is also a plattform for quick feedback and interaction.

Additionally, the Staffbase team is very open to feedback and takes on requests for further development.

It's been easy to use from the get-go with fully-engaged support all along the way.

Jul 25, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It is easy for both our end users to use and for our backend admins. We didn't want to overwhelm our employees with a clunky system. Staffbase has provided a clean space with the flexibility to make it what we want. Their support along the way has been especially helpful too.

Cons: We have a small list of "wishes" for the app - meaning we wish it could do this or that. Just little tweaks to make it more adaptable to our business and purpose. However, Staffbase has been continually adaptable to new ideas and suggestions and we have seen our requests come to fruition through new updates . They listen - which helps.

Overall: It has enhanced our ability to communicate directly with our employees - something we have struggled with over the years as most of our employees work in different units and at non-desk positions.

Nice app with useful features

Oct 22, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: easy handling

self-explanatory

many different useful plugins

rapid implementation

Cons: Chat plugin should become more functional

market-leading apps should serve as a benchmark here

Overall: We were looking for a new way for our intranet, a channel into the company.

The communication within our organisation had to become fast, clear and comfortable.

Many different sources of information needed to be combined in one medium.

With this app we have managed this very well in a short time.

The contributions and articles are read within a few hours by at least half of all colleagues, which means very good accessibility.

The app's functions allow you to distribute articles according to the company hierarchy.

Great tool for internal communication

Oct 15, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The application is really easy to use - for administrators as well as for employees. There are a lot of features that could be implemented - and the range of features is continuously increasing.

Cons: There are some small things that could be improved, for example when somebody forgot his password - people get not informed when they entered wrong data, so they wait for the mail to reset their password but they never receive it. It would be better if the system could tell them that they have maybe entered a wrong (or for the system unknown) mail address.

Staffbase as employee communication tool at Automotive production site

Oct 08, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It's quick and easy to launch. The use for both end-user and administrator is intuitive.

Available for iOS and Android.

Cons: The software is becoming the most important entry point for communication with employees.

Linking other use cases and systems (like personal pay-roll report for example) would be a logical next step, however since the app is hosted in the Cloud there are some security concerns to further integrate the app in our application landscape.

Easy to use and administer!

Jul 25, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Administration is very manageable to my busy schedule. Posting news and resources for employees can be done in a matter of minutes. Love the push notification function of the App. The employee directory is our most utilized function.

Cons: As the administrator, I wish I could have access to profiles in order to manually change items such as titles and job location. I do not want to have to do entire CSV import for just one person.

Overall: Our employees are more connected now than they have ever been. The employee directory, news feed, jobsite webcams and resources make their jobs easier and more rewarding.

Capterra loader

Best internal comms tool ever

Oct 15, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Everything is easy to handle, for admins and also for users.

Cons: There is nothing in my mind ;) maybe a live-streaming tool would be great.

Overall: We have 80% non-deskworker and 20% desk worker. So our challenge was to get in dialogue with all employees. And we are! Furthermore we had an important and new channel to inform about actuall themes like reducing the accidents. And we have done it! -15% than last year!

How to improve internal communication and make employees happy

Oct 15, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Staffbase is easy to use and easy to administer. Our Employees are happy about this improvement and had no difficulty in learning how to use it. Customer Support is great - they help immediately and our key account manager alyways listens to us.

Cons: As one of the many customers we have only small power to influence future improvements on Features. However they always try to find work-arounds.

Great, when it's good and yet simple

Oct 09, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Simple and self-explanatory application. Very extensive construction kit with many possibilities. Quick and helpful Support.

Cons: More flexibility in the structure of article selection within a channel would be great.

Communication Management as its best

Apr 09, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

5 / 5
Value for Money

Comments: Seems like an app has never been as useful and important before Staffbase. We already thought we're informing our staff well enough but THIS app increases success of promotions/jobs immediately! If you want to get new staff supported, existing staff informed and customers satisfied, this is your solution.

Pros: - customer support - independence (you're able to setup the whole thing on your own and don't need to pay extra for service) - go online with your app in a few days (if you prefer a branded app calculate with at least 1 month) - reach staff with push news

Cons: None - except from negligible bugs which get eliminated within a few days

Out-of-the-box app for our company

Feb 24, 2015
5/5
Overall

Comments: Very easy to get started. Inviting my office staff was straightforward (via email) and for our drivers the EmployeeApp provided access codes which I could print and hand them over. We use it for three things: 1. Company blog: once a week I write a longer article on recent business developments. 2. Push notifications: several times per week there are messages we want to get out to everyone. In EmployeeApp you can send them with push notifications which is a handy feature. You can also target specific groups inside your organization but we haven't used this yet. 3. Documents: we have a few documents and guidelines everyone should have access to. We created a page in EmployeeApp for them and uploaded the documents.