--- title: "Staffbase Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Staffbase Software - reviews, pricing plans, popular comparisons to other Human Resources products and more." source_url: "https://www.capterra.com/p/141371/Eyo-EmployeeApp/" page_type: "product" language: "en" publication_date: "2026-10-19" --- # Staffbase Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 19, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Staffbase ## What is Staffbase? Staffbase is the first AI-native employee experience platform, enabling HR, IT, and internal communications teams to reach and engage all employees—from HQ to the frontline. Our multi-channel solution brings together a branded employee app, modern intranet, email, SMS, digital signage, Microsoft 365 integrations, and new agentic experiences like personalized podcasts and a conversational assistant. Powered by a single platform with an end-to-end AI foundation, Staffbase helps communicators deliver targeted, hyper-personalized content in 75+ languages. Employees get a single front door to company information, applications, and daily tools—driving alignment, engagement, and productivity. Serving 2,000 customers — including Adidas, Alaska Airlines, DHL, MAN Truck & Bus, and Whataburger — Staffbase connects 16 million employees worldwide. Founded in 2014, it is headquartered in Chemnitz and New York, with 750+ employees across Germany, the UK, the US, and Australia. ## What is Staffbase used for? [Intranet](https://www.capterra.com/intranet-software/)[Employee Communication Tools](https://www.capterra.com/employee-communication-tools-software/)[Team Communication](https://www.capterra.com/team-communication-software/) Top alternative Featured Overall rating Based on 79 user reviews Reviews sentiment Positive 100% Neutral 0% Negative 0% Starting price $0.01 Flat Rate, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Staffbase?[Manage this product listing](https://www.g2.com/products/staffbase/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Staffbase 4.7 (80) VS. [4.6 (5,322)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting Price $0.01 Flat Rate, Per Month Starting Price $29 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (79) Ease Of Use 4.7 (5,322) Value For Money 4.4 (65) Value For Money 4.5 (5,079) Customer Service 4.9 (76) Customer Service 4.6 (5,093) ## Staffbase alternatives [4.6 (3,653)](https://www.capterra.com/p/110968/BambooHR/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.6 (14,699)](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/) Starting price $14.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars Highest Rated [4.7 (137)](https://www.capterra.com/p/201794/Workvivo/reviews/) Starting price $20000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.2 (1,009)](https://www.capterra.com/p/113540/Bitrix24/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 82% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/141371/Eyo-EmployeeApp/alternatives/) ## FAQs about Staffbase Overview ### What problems does Staffbase solve? Staffbase solves fragmented internal communication by giving deskless, frontline, and distributed employees one mobile and desktop hub for targeted news, documents, company updates, and HR information. Push notifications, chats, surveys, and employee directories replace delayed top-down messages and disconnected channels, helping internal communications, HR, and operations teams collect feedback and coordinate across locations. Answer based on 48 reviews Overview ### Which roles and teams benefit most from Staffbase? Staffbase is most used by marketing and corporate communications teams that publish company news, coordinate campaigns, and keep employees informed. HR leaders and people specialists use it to share policy updates, onboarding resources, and internal announcements. Department heads, managing directors, and operations managers rely on it to distribute messages and maintain workforce alignment. Answer based on 78 reviews Overview ### What company size and industries is Staffbase built for? Staffbase is an AI-native Employee Experience Platform built primarily for enterprises, which represent 53% of reviewers, connecting communications, HR, and IT across employee channels. It also serves midsize businesses (33%) and small businesses (14%), with leading adoption in construction, transportation/trucking/railroad, and insurance, each at 6%. Answer based on 80 reviews Features and Usability ### What are the key features of Staffbase? Staffbase includes core internal communication features such as news feeds, targeted push notifications, employee directories, and mobile access for deskless and office workers. Differentiating capabilities include real-time chat, surveys and polls, configurable content pages, role-based permissions, and third-party integrations for connecting HR and business systems. Answer based on 31 reviews Integrations ### Which third-party tools and platforms does Staffbase integrate with? Staffbase integrates with nine third-party tools, including Google Analytics 360, Google Calendar, Meta for Business, Microsoft 365, Microsoft SharePoint, Microsoft Teams, Okta, and SurveyMonkey. These connections support workplace communications, calendar coordination, analytics, identity management, surveys, and access to Microsoft collaboration and content systems. Answer based on 17 reviews Getting Started and Support ### What training and onboarding options does Staffbase offer? Staffbase provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided instruction, webinars cover shared training sessions, and documentation and videos offer self-paced reference and step-by-step learning materials. Answer based on 5 reviews Getting Started and Support ### What customer support options does Staffbase offer, and how do users rate the experience? Staffbase offers email/help desk, FAQ/forum, knowledge base, phone support, and chat. Users generally describe support as accessible, friendly, and helpful, with responses to questions and technical issues often arriving within hours. Reviewers also value onboarding and rollout guidance, while a few note that feature requests may require workarounds. Answer based on 31 reviews Features and Usability ### How well does Staffbase support employee communication? Staffbase centralizes internal communication for office, frontline, and distributed employees through news, mobile access, targeted content, and push notifications. Communications teams can publish updates and resources quickly, while employees access information on desktop or mobile devices. Its directory, surveys, chat, and plugins also support feedback and day-to-day connection. Answer based on 23 reviews Features and Usability ### Is Staffbase easy to use for employees and administrators? Staffbase provides an intuitive interface that employees and content administrators can learn quickly. Teams value clear navigation, mobile-friendly design, page-building widgets, and a clean employee app experience. Advanced configuration, user management, integrations, and complex workflows can require more training, and some administrators find parts of the backend less intuitive. Answer based on 22 reviews ## Features AI summary Based on 14,676 Human Resources reviews Capterra data shows that buyers of Human Resources software rank the following features as their top priorities: - **Payroll Management** (**59%** of reviewers rated this feature as critical) - **HR Management** (**45%**) - **Employee Database** (**47%**) Staffbase includes **HR Management** and **Employee Database**, giving HR teams a central place to manage employee records and core people operations. However, it does not offer **Payroll Management**. Instead, it provides other features that reviewers also rate highly, including **Time & Attendance** (**48%**) and **Mobile Access** (**48%**), which help businesses track work hours and keep employees connected on the go, allowing teams to manage daily HR tasks more efficiently. HR Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Automates core HR functions such as talent management, employee evaluation and learning management Employee Database 4.5 (20) 75.00% of 20 reviewers that rated this feature as important or highly important Electronic storage of staff/employee contact information and job status in a centralized repository Time & Attendance 4.3 (18) 38.89% of 18 reviewers that rated this feature as important or highly important Track and manage employee's work hours to improve payroll accuracy Mobile Access 5.0 (6) 83.33% of 6 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Onboarding 4.4 (20) 50.00% of 20 reviewers that rated this feature as important or highly important Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service Employee Profiles 4.2 (19) 68.42% of 19 reviewers that rated this feature as important or highly important Centralized storage for employee data, records, and performance metrics Staffbase 72 features An @mention is a way to tag or notify a specific person about a message/post Define levels of authorization for access to specific files or systems Integrates with Active Directory Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Continuous profile-based stream of news and activity Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Record employee's benefit plans and selections throughout career progression Allows users to publish blogs on social site Track and manage schedules and meetings via an integrated calendar Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Communicate using direct chat or messages within the system Provides a channel for team members to share AI models, media files, communicate, and work together Leave comments and notes on documents for others to view Manage and track all internal and external communication conducted via calls, email, text, or chat Centralized database of stakeholders and their contact information such as names, address, phone number etc. Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving Add customized logos and colors to align with company branding Customize contracts and forms to collect specific information Alter the layout and content of reports Import and export data to and from software applications Online forums/groups where users can ask questions, share ideas, best practices, etc. Store, manage, and track all electronic documents in a centralized location Store and organize documents in a centralized system Assemble applications and processes by dragging over and arranging pre-built components Electronic storage of staff/employee contact information and job status in a centralized repository Access names, contact information, and roles of employees in a centralized repository Tools to improve and measure employee satisfaction and involvement Process of familiarizing new employees with the company, their position, and responsibilities Centralized storage for employee data, records, and performance metrics Tracks metrics that provide insight into how a user interacts with any interface or product A list of events with their respective dates Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service Public or private sharing of digital files such as documents, audio/video, images, and more Find & retrieve relevant data or documents Organize and edit a group of people's policy and members Automates core HR functions such as talent management, employee evaluation and learning management Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support Gather, organize, share, and analyze knowledge in terms of resources, documents, and people skills Facilitate training materials that help employees grow and progress in their positions Ability to chat online in real time Manage the process of planning and scheduling meetings, including agenda creation Access software remotely via mobile devices Access the system via a mobile application Manage and support multiple languages Create and update newsletter content to increase engagement Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service Organize and manage the accomplishments and development of employees or performance of applications or systems Adjust communications based on previous interactions or personal preferences Create, manage, and track policies and procedures within an organization Engage in direct, instant messaging with customers, users, etc. Receive data and information in real time Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics Receive system updates as soon as any changes are made Tools to find, assess, and hire suitable candidates for a job within an organization Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Set & manage permission levels based on user roles and restrict access to only authorized individuals Search and filter data across systems to locate required information by entering keywords or certain criteria Securely stores data to prevent data loss or breaches Allow users to access multiple services after entering their login credentials once Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. Gauge satisfaction and receive information for improvement and success Set up connections to third-party platforms to improve business processes Track and manage employee's work hours to improve payroll accuracy Track and manage employee time-off, vacation, and sick leave requests Track employee/learner's progression through training programs View messages sent by both parties during the chat conversation Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks An informational database that allows users to add, delete, or revise content Get Advice We can help you find the software with the features you need. Features 4.3 (78) 4.3 Based on 78 reviews ## Pricing Value for money 4.4 (65) Basic $0.01 Flat Rate,Per Month Value for money 4.4 (65) 4.4 Based on 65 reviews ## Integrations [ Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[ Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[ SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)[ Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)[ Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/)[ Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[ Meta for Business](https://www.capterra.com/p/213257/Facebook/)[ Okta](https://www.capterra.com/p/119653/Okta/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (76) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (76) 4.9 Based on 76 reviews ## User reviews Overall rating 4.7 Based on 79 reviews Filter by rating Counts reflect reviews available in this feed. 5(58) 4(21) 3(0) 2(0) 1(0) Mentioned topic Recent reviews first, then most helpful VR Verified Reviewer Operator Used the software for: Less than 1 year ### "Effective Employee Communication Platform That Keeps Teams Connected" 5.0 June 2, 2026 My overall experience with Staffbase was very positive. The platform provided an effective way to streamline internal communications, share important updates, and improve employee engagement across the organization. Its intuitive design, mobile accessibility, and robust communication features made it easy to keep teams connected and informed. While there is some learning curve for advanced functionality, it is a powerful solution for organizations looking to enhance workplace communication. Pros What I liked most about Staffbase was its ability to centralize internal communications and keep employees informed through a user-friendly interface. The platform makes it easy to share company news, updates, and resources across teams, while its mobile accessibility helps reach employees wherever they are. The customization options and engagement features also support stronger communication and employee connection. Cons What I liked least about Staffbase was that some advanced customization and administrative features can take time to learn and configure effectively. Depending on the organization's needs, certain integrations may require additional setup, and the platform can feel feature-heavy for smaller teams that only need basic communication tools. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. YN Yassiel N. Customer Services Manager Used the software for: 3-5 years ### "Optimize employees communication with Staffbase." 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 November 12, 2025 Staffbase has enhanced employees communication in our organisation. The product allows instant messaging, pulse surveys and supports surveys and polling. Pros Software general usability and effectiveness in employees recognition. Easy integration of the software with Google analytics and SurveyMonkey. Cons The product is exemplary when it comes to internal communications. Customer care services providers of the tool are also very helpful.No dislike Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Used the software for: 1-3 years ### "Communication Management as its best" 5.0 April 11, 2016 Seems like an app has never been as useful and important before Staffbase. We already thought we're informing our staff well enough but THIS app increases success of promotions/jobs immediately! If you want to get new staff supported, existing staff informed and customers satisfied, this is your solution. Pros \- customer support - independence (you're able to setup the whole thing on your own and don't need to pay extra for service) - go online with your app in a few days (if you prefer a branded app calculate with at least 1 month) - reach staff with push news Cons None - except from negligible bugs which get eliminated within a few days Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Verified Reviewer Volontär Used the software for: Less than 1 year ### "Staffbase" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 July 29, 2021 Pros Visibility Settings, Ease of use, Modern Design, Customizability Cons Calendar plugin is lacking features; some small but essential CMS features are missing or only usable through API calls Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Manager Used the software for: 3-5 years ### "Software the way you want it" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 13, 2020 In around two years of intensive use, I have found both customer service and technical service to be very professional, helpful and extremely friendly. Individual questions and the few technical stumbling blocks were dealt with promptly and always resolved. This is how customer service should work today ... Pros Staffbase's software fulfills almost all requirements from a user perspective as well as the administrator's perspective that can be placed on a modern internal / external communication solution for companies. It is slim in the best sense. That means it has many very useful functions, but at the same time it is not overloaded with things that you don't need in the end anyway. This fact together with a very clear and pleasantly reduced optical design (which can also be adapted to the corporate design) ensures that the software can be used immediately. There is practically no need for separate instructions for front-end and back-end users. In addition, there is permanent further development with new, useful functions and visual improvements. As I said, everything with a sense of proportion, so as not to overwhelm the very good user-friendliness. There are numerous integration options with existing systems e.g. to automate user management. The application is very flexible in terms of its scalability and therefore equally suitable for medium-sized companies and listed heavyweights (as the long list of references confirms). Cons It is not so easy to find something that really speaks against this tool. In my view, there would be one or the other functionality that I would still like to see. There is an integrated ideas portal for this, through which users can send ideas and suggestions for improvement directly to the Staffbase team. Since the expansion takes place with a lot of sense of proportion, as mentioned, it can of course be that you wait a long time for your specific additional requests ... However, this is not really dramatic, since in the meantime you simply enjoy using the tool. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Lead Digital Experience Manager Used the software for: 3-5 years ### "Employee Experience on all devices" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 1, 2020 Pros We started a project with Staffbase to digitalize our employee magazine. During the project our scope evolved to a full-blown employee app containing news, chats and services for all our employees around the globe. For a company with more than 13.000 employees in over 40 countries it's extremely important to have an easy-to-manage but most importantly scalable solution to reach all employees. After the launch of the employee app on Staffbase basis we were able to migrate our old SharePoint intranet in less than 6 months to Staffbase. With this, we now can give all our employees access to all information and processes they need, no matter where, they are, no matter which device they use and no matter if they are inside or outside the company. With Staffbase, we have a very intuitive solution, which has decreased the time editors have to spend to maintain their content tremendously. Furthermore, we can use the standard plugins Staffbase offers to setup surveys, events and other helpful contents really fast. Long story short - tl;dr: Staffbase is the #1 choice if you want to have a scalable solution which offers a broad set and tools for your internal communication landscape and entry point for your digital workplace. Cons Eventhough there are a lot of plugins which are good to go - some of them are not that far developed to replace existing solutions. If you haven't had anything in the past - all plugins are a perfect fit. If you had some of the tools on other platforms you might lose some features. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Referent Digitale Interne Kommunikation Used the software for: 3-5 years ### "Super Service und tolles Produkt" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 21, 2020 From the first discussions and workshops on it is a very good and open relationship with Staffbase. We feel very well looked after by the central contact person but also in general by the really great support. Friendly and fast reactions to inquiries and problems, proactive information in case of changes or possible technical problems. We are also very well supported with the functional and contentwise advancement of our product. Furthermore, we receive competent advice on sometimes complex technical issues that sometimes arise in a group. Pros These are several aspects. On the one hand, the various login options allow us to finally give the blue-collar workers access to information and news and to involve them completely in communication. From the user's point of view, it is also the really simple and intuitive handling that Staffbase offers, so that no training or similar is necessary to use it. On the administration side, we especially like the very modular structure, with which contents can be displayed and played out only to certain employee groups. As a very diverse group, this is decisive. The combination of use as native mobile app and desktop version as intranet in the office is also ideal. Cons Many ideas and wishes have already been implemented in the last releases. Of course there are always small functional improvements that would be desirable. For example, the introduction of hashtags for even better categorization of contributions outside individual channels would be nice - but this is already being worked on. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Verified Reviewer Projektmanager Used the software for: Less than 1 year ### "Easy to use software with some flaws in user/space management" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 April 30, 2021 Good Pros Many features that can be used in different and various forms, lots of space for creative use cases and (mostly) easy to use. Cons The backend structure can be very unintuitive and hard to understand, connecting different organizations sometimes is hard and not very easy to do. User management and invitation could also be a bit more intuitive and I feel like from a UX and design standpoint of view Staffbase might be a bit outdated. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. VR Verified Reviewer Head of Public Relations Used the software for: 3-5 years ### "nice employee app" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 1, 2020 The collaboration with Staffbase works wonderfully, especially the quarterlies are always very enlightening. Pros The product is easy to use - nice features and widgets. Cons It would be nice if the app worked even better on the mobil version. The representation often is not similiar to the desktop version or is completely destroyed. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Verified Reviewer Employer Branding Specialist Used the software for: 3-5 years ### "#AnyTime#AnyWhere#AnyDevice" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 10, 2020 Pros The possibility to reach all the employees of the world Cons little flexibility in the set up of communication visibility Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/141371/Eyo-EmployeeApp/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Connecteam vs Staffbase](https://www.capterra.com/compare/141371-153140/Eyo-EmployeeApp-vs-Connecteam)