--- title: "Staffbase Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Staffbase the right Human Resources solution for you? Explore 80 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/141371/Eyo-EmployeeApp/reviews/" page_type: "reviews" language: "en" publication_date: "2026-10-19" --- Staffbase 4.7 (79) [View alternatives](https://www.capterra.com/p/141371/Eyo-EmployeeApp/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated October 19th, 2026 # Reviews of Staffbase Ease of use 4.8 Customer Service 4.9 ## Pros and Cons in Reviews Amanda M OperatorTelecommunications, 201 - 500 employeesUsed the software for: Less than 6 months. “What I liked most about Staffbase was its ability to centralize internal communications and keep employees informed through a user-friendly interface.“ May 31, 2026 Daniel K VolontärMotion Pictures and Film, 501 - 1,000 employeesUsed the software for: Less than 6 months. “Calendar plugin is lacking features; some small but essential CMS features are missing or only usable through API calls“ July 28, 2021 Nicole M Project Lead DigitalizationGovernment Administration, 51 - 200 employeesUsed the software for: 1-2 years. “improved internal communication, all employees have the access to the companies documents (in the right version), the can collaborate, the native app is fantastic“ December 4, 2020 MG Michelle G Referentin MitarbeiterkommunikationInsurance, 1,001 - 5,000 employeesUsed the software for: 1-2 years. “the thing I like least is that you can't make proper evaluations of articles for example“ March 23, 2021 CK Claudia K Head of Marketing & CommunicationTransportation/Trucking/Railroad, 1,001 - 5,000 employeesUsed the software for: 6-12 months. “Staffbase supported us in finding a solution to integrate the schedules for our driving personnel (data source SAP).“ July 25, 2021 KP Kari P Comms & Marketing ManagerBiotechnology, 501 - 1,000 employeesUsed the software for: Less than 6 months. “You can't search for news channels (big basic problem!). “ September 30, 2021 PA Philipp A Business Sales Manager TelecommunicationsOil & Energy, 1,001 - 5,000 employeesUsed the software for: 1-2 years. “Employees now receive important information via push notification directly to their mobile device and can access information from anywhere.“ December 9, 2020 ## Showing most helpful reviews Showing 1-25 of 79 available reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Operator Used the software for: Less than 1 year ### "Effective Employee Communication Platform That Keeps Teams Connected" June 2, 2026 5.0 My overall experience with Staffbase was very positive. The platform provided an effective way to streamline internal communications, share important updates, and improve employee engagement across the organization. Its intuitive design, mobile accessibility, and robust communication features made it easy to keep teams connected and informed. While there is some learning curve for advanced functionality, it is a powerful solution for organizations looking to enhance workplace communication. Pros What I liked most about Staffbase was its ability to centralize internal communications and keep employees informed through a user-friendly interface. The platform makes it easy to share company news, updates, and resources across teams, while its mobile accessibility helps reach employees wherever they are. The customization options and engagement features also support stronger communication and employee connection. Cons What I liked least about Staffbase was that some advanced customization and administrative features can take time to learn and configure effectively. Depending on the organization's needs, certain integrations may require additional setup, and the platform can feel feature-heavy for smaller teams that only need basic communication tools. Review Source YN Yassiel N. Customer Services Manager Used the software for: 3-5 years ### "Optimize employees communication with Staffbase." November 12, 2025 4.0 Staffbase has enhanced employees communication in our organisation. The product allows instant messaging, pulse surveys and supports surveys and polling. Pros Software general usability and effectiveness in employees recognition. Easy integration of the software with Google analytics and SurveyMonkey. Cons The product is exemplary when it comes to internal communications. Customer care services providers of the tool are also very helpful.No dislike Review Source R Reviewer Used the software for: 1-3 years ### "Communication Management as its best" April 11, 2016 5.0 Seems like an app has never been as useful and important before Staffbase. We already thought we're informing our staff well enough but THIS app increases success of promotions/jobs immediately! If you want to get new staff supported, existing staff informed and customers satisfied, this is your solution. Pros \- customer support - independence (you're able to setup the whole thing on your own and don't need to pay extra for service) - go online with your app in a few days (if you prefer a branded app calculate with at least 1 month) - reach staff with push news Cons None - except from negligible bugs which get eliminated within a few days Review Source Verified Reviewer Volontär Used the software for: Less than 1 year ### "Staffbase" July 29, 2021 4.0 Pros Visibility Settings, Ease of use, Modern Design, Customizability Cons Calendar plugin is lacking features; some small but essential CMS features are missing or only usable through API calls Review Source R Reviewer Manager Used the software for: 3-5 years ### "Software the way you want it" April 13, 2020 5.0 In around two years of intensive use, I have found both customer service and technical service to be very professional, helpful and extremely friendly. Individual questions and the few technical stumbling blocks were dealt with promptly and always resolved. This is how customer service should work today ... Pros Staffbase's software fulfills almost all requirements from a user perspective as well as the administrator's perspective that can be placed on a modern internal / external communication solution for companies. It is slim in the best sense. That means it has many very useful functions, but at the same time it is not overloaded with things that you don't need in the end anyway. This fact together with a very clear and pleasantly reduced optical design (which can also be adapted to the corporate design) ensures that the software can be used immediately. There is practically no need for separate instructions for front-end and back-end users. In addition, there is permanent further development with new, useful functions and visual improvements. As I said, everything with a sense of proportion, so as not to overwhelm the very good user-friendliness. There are numerous integration options with existing systems e.g. to automate user management. The application is very flexible in terms of its scalability and therefore equally suitable for medium-sized companies and listed heavyweights (as the long list of references confirms). Cons It is not so easy to find something that really speaks against this tool. In my view, there would be one or the other functionality that I would still like to see. There is an integrated ideas portal for this, through which users can send ideas and suggestions for improvement directly to the Staffbase team. Since the expansion takes place with a lot of sense of proportion, as mentioned, it can of course be that you wait a long time for your specific additional requests ... However, this is not really dramatic, since in the meantime you simply enjoy using the tool. Review Source R Reviewer Lead Digital Experience Manager Used the software for: 3-5 years ### "Employee Experience on all devices" May 1, 2020 4.0 Pros We started a project with Staffbase to digitalize our employee magazine. During the project our scope evolved to a full-blown employee app containing news, chats and services for all our employees around the globe. For a company with more than 13.000 employees in over 40 countries it's extremely important to have an easy-to-manage but most importantly scalable solution to reach all employees. After the launch of the employee app on Staffbase basis we were able to migrate our old SharePoint intranet in less than 6 months to Staffbase. With this, we now can give all our employees access to all information and processes they need, no matter where, they are, no matter which device they use and no matter if they are inside or outside the company. With Staffbase, we have a very intuitive solution, which has decreased the time editors have to spend to maintain their content tremendously. Furthermore, we can use the standard plugins Staffbase offers to setup surveys, events and other helpful contents really fast. Long story short - tl;dr: Staffbase is the #1 choice if you want to have a scalable solution which offers a broad set and tools for your internal communication landscape and entry point for your digital workplace. Cons Eventhough there are a lot of plugins which are good to go - some of them are not that far developed to replace existing solutions. If you haven't had anything in the past - all plugins are a perfect fit. If you had some of the tools on other platforms you might lose some features. Review Source R Reviewer Referent Digitale Interne Kommunikation Used the software for: 3-5 years ### "Super Service und tolles Produkt" July 21, 2020 5.0 From the first discussions and workshops on it is a very good and open relationship with Staffbase. We feel very well looked after by the central contact person but also in general by the really great support. Friendly and fast reactions to inquiries and problems, proactive information in case of changes or possible technical problems. We are also very well supported with the functional and contentwise advancement of our product. Furthermore, we receive competent advice on sometimes complex technical issues that sometimes arise in a group. Pros These are several aspects. On the one hand, the various login options allow us to finally give the blue-collar workers access to information and news and to involve them completely in communication. From the user's point of view, it is also the really simple and intuitive handling that Staffbase offers, so that no training or similar is necessary to use it. On the administration side, we especially like the very modular structure, with which contents can be displayed and played out only to certain employee groups. As a very diverse group, this is decisive. The combination of use as native mobile app and desktop version as intranet in the office is also ideal. Cons Many ideas and wishes have already been implemented in the last releases. Of course there are always small functional improvements that would be desirable. For example, the introduction of hashtags for even better categorization of contributions outside individual channels would be nice - but this is already being worked on. Review Source Verified Reviewer Projektmanager Used the software for: Less than 1 year ### "Easy to use software with some flaws in user/space management" April 30, 2021 5.0 Good Pros Many features that can be used in different and various forms, lots of space for creative use cases and (mostly) easy to use. Cons The backend structure can be very unintuitive and hard to understand, connecting different organizations sometimes is hard and not very easy to do. User management and invitation could also be a bit more intuitive and I feel like from a UX and design standpoint of view Staffbase might be a bit outdated. Review Source VR Verified Reviewer Head of Public Relations Used the software for: 3-5 years ### "nice employee app" December 1, 2020 5.0 The collaboration with Staffbase works wonderfully, especially the quarterlies are always very enlightening. Pros The product is easy to use - nice features and widgets. Cons It would be nice if the app worked even better on the mobil version. The representation often is not similiar to the desktop version or is completely destroyed. Review Source Verified Reviewer Employer Branding Specialist Used the software for: 3-5 years ### "#AnyTime#AnyWhere#AnyDevice" December 10, 2020 5.0 Pros The possibility to reach all the employees of the world Cons little flexibility in the set up of communication visibility Review Source Verified Reviewer Human Resources Director Used the software for: Less than 1 year ### "Easy to use and administer!" July 26, 2018 5.0 Our employees are more connected now than they have ever been. The employee directory, news feed, jobsite webcams and resources make their jobs easier and more rewarding. Pros Administration is very manageable to my busy schedule. Posting news and resources for employees can be done in a matter of minutes. Love the push notification function of the App. The employee directory is our most utilized function. Cons As the administrator, I wish I could have access to profiles in order to manually change items such as titles and job location. I do not want to have to do entire CSV import for just one person. Review Source R Reviewer Consultant / Projectmanager Used the software for: Less than 1 year ### "Überblick im Content-Plan wahren" August 13, 2020 5.0 Pros dirico.io ist leicht verständlich, trotz des großen Funktionsumfangs sehr übersichtlich und hilft insbesondere bei Online-Projekten dank des übersichtlichen Kalenders immens. Die vielen Filtermöglichkeiten und Ansichten wie Kanban ermöglichen, dass sich jeder Nutzer das Tool so einstellen kann, wie es seinen Vorlieben und (Job-)Anforderungen entspricht. Egal, in welcher Ansicht, jedem Nutzer wird sofort klar, welche Inhalte zu erstellen sind oder bereits zur Veröffentlichung vorliegen, bis wann Deadlines fällig sind und wer im Team welche Aufgabe und welchen Content übernimmt. Das erleichtert, den Überblick bei crossmedialen Content-Plänen zu wahren. Cons Eine dezidierte Funktion zur Redaktionsplanung regelmäßiger erscheinender Printmagazine wäre topp! Aktuell muss man sich dafür mit kreativer Nutzung des Tools behelfen. Review Source R Reviewer Fachreferentin Unternehmenskommunikation Used the software for: 1-3 years ### "Anwenderfreundliche Mitarbeitenden-App, die sich immer neu erfindet. " June 21, 2021 4.0 Pros Bedienbarkeit sowohl als Administrator\*in als auch als Nutzer\*in sehr einfach und intuitiv. Guter & schneller Support. Gute Unterstützung beim Rollout. Stetige Weiterentwicklung. Gute Vernetzungsmöglichkeiten durch Angebot von Konferenzen/Workshops etc. Cons Die Kunden von Staffbase sind individuell in Branche und Unternehmensgröße. Daher wäre es manchmal wünschenswert, wenn einige Funktionen optional angeboten würden und der Kunde selber entscheiden kann, ob es für ihn sinnvoll ist oder nicht. Dies erhöht die Flexibilität. Review Source R Reviewer Fachreferentin Used the software for: 1-3 years ### "Ein liebgewonnenes Arbeitsmittel" June 21, 2021 5.0 Sehr sehr gut, professionell, engagiert und immer dem Zeitgeist angepasst. Pros Einfache Bedienung für Administration und Nutzer. Viele verschiedene Nutzungsmöglichkeiten. Stetige Weiterentwicklung. Produkt am Puls der Zeit. Cons Die unterschiedlichen Pakete und zusätzlichen Kosten. Begrenzte Individualität für die Bedarfe eines einzelnen mittelständischen Unternehmens. Review Source SCHARRER C. HR Development Teamleader Used the software for: 1-3 years ### "Empfehlung!" December 7, 2020 5.0 Einfach und praktisch für User und Admins sympathische Kundenbetreuung, professioneller und schneller Support Pros Dass das Produkt für Admins UND User von Anfang an großteils selbsterklärend ist. Die kontinuierliche Weiterentwicklung des Produkts und die regelmäßigen Newsletter über die Weiterentwicklung sind wirklich hilfreich. Cons Videos, die länger als ein paar Minuten dauern oder größere Datenmengen sind (noch) nicht für Staffbase geeignet, weil sie lange Ladezeiten verursachen und den User das Interesse verlieren lassen. Daran wird aber gearbeitet. Review Source R Reviewer Head of Marketing Used the software for: 1-3 years ### " further develop solutions together" October 9, 2020 5.0 committed, competent, based on partnership Pros simple and logical handling, quick solutions Cons lack of functionality in chat, easier handling of events Review Source Verified Reviewer Team Leader Crossmedia, Corporate Brand Strategy & Communications Used the software for: 3-5 years ### "Great solution for internal communication" August 25, 2020 5.0 With the staffbase solution, we are able to improve the internal communication at the various locations. Moreover, we can distriubute important information to all employees all over the world in a very short time. Pros best of all, is the extreme easy handling ot the staffbase tool, which the users and editors really appreciate. And it's really a pleasure to use /and work with the staffbase tool. Cons well that's difficult, but so far there is nothing we dislike Review Source R Reviewer Bereichsleiter Unternehmensentwicklung Used the software for: 1-3 years ### "Rundum zufrieden" December 30, 2020 5.0 Ein Quantensprung in Mitarbeiterkommunikation. Hat unser innerbetriebliches Informationswesen revolutioniert. Pros Leistungsstarke, stabile und hoch flexible Plattform mit vielen nützlichen Features, einfach zu administrieren, einfach in der technischen Betreuung, gut zu bedienendes Redaktionssystem, einfach für den Nutzer. Dazu eine professionelle Betreuung und regelmäßige Weiterentwicklung. Cons Alle Wünsche wurden durch die Weiterentwicklung erfüllt. Keine Negativpunkte. Review Source R Reviewer Referentin Marke- und Markenentwicklung Used the software for: Less than 1 year ### "Staffbase Revies after 6 moths of using" February 4, 2021 5.0 The team ist very couteous, helpful and we always have al lot of fun together. Continuosly improvements and updates. We are very satisfied with working with staffbase. Pros It´s easy to use, understandable und usable for all employees Cons No personal meetings with the Team, but always virtually with cams. Review Source Verified Reviewer Referent Vertriebskommunikation Used the software for: Less than 1 year ### "Rating from \[SENSITIVE CONTENT HIDDEN\] " November 22, 2020 5.0 Great experience. Amazing support. Pros Great customer support and easy handling Cons Some of the functions are still not available Review Source R Reviewer Marketing Manager Used the software for: Less than 1 year ### "Review" January 3, 2022 4.0 Pros Es ist einfach in der Handhabung, wenn es einmal aufgebaut ist. Cons Bilder oder Videos im Chat können nicht einfach weitergeleitet werden. Review Source R Reviewer Group Marketing / Assistant to the Executive Board Used the software for: 3-5 years ### "Perfect Tool for Company News" November 26, 2020 5.0 Pros easy, user friendly, easy to use for Administrator, new Features on regular basis Cons there is really nothing bad About his product Review Source Birk A. Head of Group HR Used the software for: Less than 1 year ### "Unkomplizierte KommunikationsAPP incl. Intranet" March 1, 2021 5.0 Perfektes Projekt - Ansprechpartner hatten exzellente Expertise - Projekt wurde on time ausgerollt. Pros Schnelle und unkomplizierte Kommunikation zu den Mitarbeitern - Einfache Gestaltung und Einbindung verschiedener Abteilungen - Integration weiterer APPs möglich und regelmäßige Weiterentwicklung. Cons Weblösung nutzt nicht die gesamte Bildschirmgröße. Review Source R Reviewer Working Student HR Used the software for: Less than 1 year ### "Excellent Support" March 5, 2021 5.0 Only recommendable! Pros It was an easy set up with qualitative support through Staffbase Cons It takes long time to implement new features suggested by users Review Source R Reviewer Personal Assistant to the Managing director Used the software for: 1-3 years ### "Great, when it's good and yet simple" October 10, 2018 5.0 Pros Simple and self-explanatory application. Very extensive construction kit with many possibilities. Quick and helpful Support. Cons More flexibility in the structure of article selection within a channel would be great. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.