# Page 2 | Staffbase Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Staffbase the right Internal Communications solution for you? Explore 79 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/141371/Eyo-EmployeeApp/reviews --- Staffbase 4.7 (79) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 30th, 2026 # Page 2 - Reviews of Staffbase ## Showing most helpful reviews Showing 26-50 of 79 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use YN Yasmine N. Customer Services Manager Information Technology and Services Used the software for: 2+ years ### "Optimize employees communication with Staffbase." October 26, 2025 4.0 Staffbase has enhanced employees communication in our organisation. The product allows instant messaging, pulse surveys and supports surveys and polling. Pros Software general usability and effectiveness in employees recognition. Easy integration of the software with Google analytics and SurveyMonkey. Cons The product is exemplary when it comes to internal communications. Customer care services providers of the tool are also very helpful.No dislike Review Source LG Lukas G. Informatikkaufmann Utilities Used the software for: Less than 6 months ### "Super Intranet und noch vieles mehr" June 26, 2024 4.0 Pros Haben es zwar erst seit kurzem im Einsatz, gefällt uns aber jetzt schon richtig gut. Als Nachritenplattform optimal. Am besten gefällt mir die öffentliche App. Cons An Staffbase gibt es gar nichts aus zu setzten. Es gibt nichts, was mir an Staffbase nicht gefällt. Switched from [TYPO3](https://www.capterra.com/p/198092/TYPO3/) Intranet war veraltet. Wollten uns nach einem neuerem Intranet umschauen. Review Source CK Claudia K. Head of Marketing & Communication Transportation/Trucking/Railroad Used the software for: 6-12 months ### "Excellent employee app - one platform for everyone" July 25, 2021 4.0 Staffbase supported us in finding a solution to integrate the schedules for our driving personnel (data source SAP). This information will soon be available in a test phase. Pros Employees are at the center of the software. Finally, we reach also our non-desk employees in a timely manner. The software is easy to understand and has helpful plugins that are also being further developed. We will integrate the HR applications with interface to SAP (time recording, vacation planning, etc.) at a later date. According to a survey, this is a great need of our employees and will offer a clear added value. Cons In the depth, e.g. administration of recipients in forms, there are clear limits. What we are missing is the mapping of a multi-stage workflow. At the moment, this cannot be solved within the Staffbase software. It needs an interface to a specific external solution. Alternatives considered [Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/) Reason for choosing Staffbase Staffbase offers a lot of possibilities out of the box, but also clearly shows the limits. This is not necessarily a disadvantage. The company is innovative and continues to develop strongly, so certainly the functions. Review Source John M. Lead consultant Environmental Services Used the software for: 6-12 months ### "Why staffbase" September 12, 2023 4.0 Exciting Pros Real time chat and @mentions make it a worthwhile software Cons It should be more affordable even for a small firm that is just getting started Review Source Nicole M. Project Lead Digitalization Government Administration Used the software for: 1-2 years ### "Staffbase mobile App & social Intranet" December 4, 2020 5.0 improved internal communication, all employees have the access to the companies documents (in the right version), the can collaborate, the native app is fantastic Pros About Staffbase I like the easy handling the most. We have created our mobile App and Intranet in a very short amount of time and are very happy with it. The employees can now collaborate on this platform and the communication doesn't go one way (from the management to the employee) like before. Cons I miss the Active Directory (Azure AD) synchronization Reason for choosing Staffbase Because of the excellent consultants at Staffbase and the easy to use administration center Review Source Response from Staffbase December 8, 2020 Hello Nicole, Thank you so much for taking the time to leave a review. We're really glad to read about the comms challenges you've solved using Staffbase. To your point about Active Directory, we've been supporting SCIM 2.0 since early this spring. So, syncing your Staffbase platform with Azure Active Directory (as well as a bunch of other user management and HR systems) is not only possible but also even more seamless than before. You can read more about that in our release blog here: https://staffbase.com/blog/new-chat/ If you'd like further details or need any support, please reach out to your Customer Success Manager. Thank you again for such a nice review. We appreciate working with you and look forward to your future success with Staffbase. All the best, McKenzie & the Staffbase Team KP Kai P. Product Owner Service team Online Medien Transportation/Trucking/Railroad Used the software for: 2+ years ### "App Einsatz bei der Deutschen Bahn AG" April 21, 2020 5.0 Auch bei der Deutschen Bahn haben sich myBahn -Apps als Software as a Service (SaaS) in Krisenzeiten bewährt. In solchen Sondersituationen sind diese Apps ideal dazu geeignet, bei allen Verantwortlichen den gleichen Informations- und Wissensstand sicherzustellen, weil Informationen schnell per Push-Funktionalitäten auf Mobiltelefone verteilt werden können, die mittlerweile fast jeder bei sich trägt. Das beweist, wie wirksam die Informationsströme in Krisenzeiten mit App-Lösungen unterstützt werden können Pros Diese App-Lösung erlaubt es, schnell eine individuelle App (iOS und Android) für die Verteilung von Nachrichten zu nutzen. Je nachdem für wen eine Nachricht relevant ist, wird diese Kanalbasiert entweder an alle ausgespielt oder gezielt an Nutzer an bestimmten Standorten oder in bestimmten Funktionen übertragen. Für jeden Beitrag kann individuell bestimmt werden , ob eine Push-Benachrichtigung oder ggf. E-Mail Benachrichtigung ausgespielt werden soll. Lesebestätigungen und Kennzeichnungen unterstützen dem Nutzer bei der Unterscheidung der Content-Relevanz Durch automatische Übersetzungen und Mehrsprachig abgelegten Content, lassen sich wichtige Inhalte schnell global verteilen. Cons Bisher fehlen noch : Benutzerfreundliche Rückdatierungsfunktion von Beiträgen . Automatische Löschung von inaktiven Nutzern. HashtagbasierteClusterung von Beiträgen. Review Source KD Kathrin D. Project Manager Internal Corporate Communications Electrical/Electronic Manufacturing Used the software for: 2+ years ### "Reliable, creative and innovative partner for internal communication processes" March 19, 2021 5.0 With Staffbase you have a reliable software solution to that all your employees could have access via all devices, which allows your communication to be shifted from a top-down-approach to a content platform for cross-format internal communications with participation and dialogue. You can communicate fast, it is easy to use, you have a modern design that can be adapted to your branding, and you can be sure that there are regular innovative updates all over the year. And if there should be any issues, the support team helps you quickly and finds solutions for your. Pros With the Staffbase application we reach all our employees, also in the production area. It is a fast, powerful and innovative communication tool, that is easy to use both for employees and administrators. The implementation is very easy, no difficult IT processes behind, and also our data security managers are happy with the data security settings. Cons I don´t have anything in mind to mention here. Review Source CJ Collin J. communications manager Transportation/Trucking/Railroad Used the software for: 2+ years ### "Improving exchange of information and knowlage in a bus company of 2.100 staff" December 7, 2020 5.0 Our Staff-App Aktuell+ has completely changed communication in our company. It was a necessary move towards a much more open and accelerated exchange of knowlage and information, top down, but much more bottom up, inside the company. Using it, will mean changing processes and the approach towards staff. With Covid-19 this year, unthinkable how all information could have been handled without this application. Pros Easy to learn, use, addapt and manage. Excellent support, with quick response and help. Great knowlage base for staff. Essential for generating feedback from the comunity. Cons Different general settings for creating news mean, you need to be aware wich option was choosen. Only similar news can be combined in channels. Handling the menue could be improved. Reason for choosing Staffbase Best fit for company size, purposes and budget. Review Source MI Marco I. Head of Marketing & Sales Electrical/Electronic Manufacturing Used the software for: 2+ years ### "Interne Kommunikation im digitalen Zeitalter" August 18, 2020 4.0 Staffbase hat es uns ermöglicht unsere interne Kommunikation auf ein neues Level zu heben und damit unter anderem unser Employer Branding zu stärken. Pros Alle Mitarbeitenden mit und ohne Computerarbeitsplatz, weltweit erreichen und dadurch interaktive Kommunikation fördern und abteilungs-, standort- und länderübergreifend Zusammenarbeit fördern. Staffbase bietet ein durchdachtes Feature Set und gute Plug-Ins. Diese erlauben es mühelos Inhalte kreativ und ansprechend zu gestalten. Die weltweite Einführung inkl. der mobile APP war in wenigen Wochen möglich und Staffbase Stand zu jedem Zeitpunkt mit Rat und Tat zur Seite. Cons Es fehlt leider ein internes Dokumentenmanagement-System, welche viele wichtige Funktion ermöglichen würde. Der Chat bietet nur die wichtigsten Basisfunktionen. Reason for choosing Staffbase Anbieter aus Deutschland mit bestem Gesamtpaket für internationaler App mit individuellem Branding Review Source SS Steffen S. Leiter Marketing / Kommunikation Oil & Energy Used the software for: 2+ years ### "The best social media management tool on the market" May 7, 2020 5.0 Dirico.io is the perfect solution for us. We do all the social media stuff inhouse and it really let's us focus on the content and makes all the planning stuff a lot easier. I can do nothing but recommend this solution. Important: We already evaluated differnet tools after we use dirico.io for a year and dirico convinced us again. Pros Dirico.io manages multiple social media channels and you can easy copy / paste / crosspost the content you have. The built-in media center makes it possible to crop and edit images without even loading photoshop on your pc. It's super easy and super fast. Also there are many updates and improvements throughout the year. Cons Sometimes - this depends on the browser - the UI could run a little bit more smooth. Alternatives considered [Brandwatch](https://www.capterra.com/p/277011/Brandwatch/) Reason for choosing Staffbase You definetly get more for your money and there were several nice features like placeholders and the media managment that we didn't get elsewhere. Review Source Thomas L. Head of Communications & Marketing DACH Management Consulting Used the software for: 2+ years ### "Perfect platform for franchisee communication" November 24, 2020 5.0 Pros The platform is easy to handle and very intuitively. We use the APP to share information of project details, sharing know-how and expertise as well as to create a common belonging of our franchisees. Cons At the moment, there is nothing I could name. Review Source Simon K. Communication Manager Hospitality Used the software for: 2+ years ### "Great platform for internal communication" October 27, 2021 4.0 Pros Flexibility, potential user engagement, customer service through support, regular further developments Cons There is nothing major about this solution that I don't like. Review Source FF Frank F. Pressesprecher Government Administration Used the software for: 2+ years ### " Gute Wahl" April 26, 2023 4.0 Bessere Information der operativen Mitarbeiter. Pros Ein super Intrument für die Interne Kommunikation - einfache Erstellung von Beiträgen Cons Mitarbeiterinnen und Mitarbeiter wünschen sich eine bessere Chatfunktion Reason for choosing Staffbase Bestes Angebot Review Source CL Carsten L. Head of Digital Projects / Corp. Comms Oil & Energy Used the software for: 2+ years ### "Taking employee experience to the next level" October 8, 2018 5.0 Viessmann runs its entire internal comms network over the Staffbase platform. We have abolished all printed forms of communications, newsletter and employee magazine. Thanks to the marvelous support from the Staffbase team, we are that 92% of our German employees use the platform on a weekly basis. In the future, we will scale this to additionally target customers and job candidates. Pros Staffbase helps companies to boost employee experience across the entire workforce. Consistently integrating the needs on white- and bluecollar workers, the platform differs widely from convoluted Social Intranet solution. With a bundle of off-the-shelf plugins and integration, Staffbase easily covers 90 percent of communication requirements and, at the time, serves as portal for collaboration and exchange. Above all, the people at Staffbase really know internal comms inside out – it's an integrated approach, not just SaaS. Cons Staffbase is way ahead of its competitors in terms of usability, customer support and features. The only thing that is missing is a Confluence integration – with Atlassian only offering a stripped down app for general usage, this will be an important bridge to cover in the next months. Review Source Ugurcan B. IT-Projektmanager Construction Used the software for: 1-2 years ### "We are now reaching all of our employees" February 2, 2021 5.0 Pros easy to us own branding desktop and mobile version Cons chat functions could be improved (multiple upload and delete chats) Login via biometric sensors Review Source Response from Staffbase February 4, 2021 Hi Ugurcan, Thank you so much for partnering with Staffbase and taking the time to leave us a great review. We really appreciate the feedback. We thought you'd be happy to know that with Release 4.5 in December of 2020, deleting Chat messages is now possible. Learn more about all our updates here: https://staffbase.com/blog/release-4-5/ All the best, McKenzie and the Staffbase Team VR Verified Reviewer Personalreferentin Shipbuilding Used the software for: 6-12 months ### "Eine gute Entscheidung zu Einführung des Tools - wir sind trotz Optimierungen sehr zufrieden" November 28, 2020 5.0 Es gibt ein sehr gutes Projektmanagement und klare Struktur (Vertrieb, Onboarding, Support). Einmal verstanden, kommt der Anwender damit gut zurecht. Pros Leichte Verständlichkeit für Anwender und Administratoren auch ohne IT Vorkenntnisse. Usability für die Mitarbeiter ist sehr gut. Cons Es gibt kleine Bugs, die aber über den Support sehr schnell bearbeitet werden. Somit ist noch Optimierungsbedarf da, der aber gerne aufgenommen wird. Reason for choosing Staffbase Der Erfahrungsaustausch mit anderen Unternehmen, die solch eine Software einsetzen, hat uns final die Entscheidung erleichtert. Review Source CW Carolin W. Manager Corporate Communications Automotive Used the software for: 1-2 years ### "Useful and intuitive tool for internal communications" October 8, 2018 5.0 Working with the Staffbase system has changed our internal communications completely. Finally, we reach everyone - if they work in front of a computer or in a garage without constant connection to our company network. By now, our main focus in internal communications lies on the employee app. Our employees respond really well to the system. They now have a place where they can gather current information quickly. And it is also a plattform for quick feedback and interaction. Additionally, the Staffbase team is very open to feedback and takes on requests for further development. Pros Our users get along with the system really well. The navigation throughout the content is rather intuitive. The Staffbase system has many great features, that you can adopt just the way they are. Also, it's rather simple to find a "work-around" to achieve the results you would like to reach, if the appropriate feature isn't there already. Also, the administrational system is really easy to work with. Most features are very intuitive to handle and you don't need to be an IT-expert. Cons The tools for user behavior analysis are rather simple and don't provide much information about long-term user activity. But, I have high hopes for future developments. Few features can only be set up by Staffbase. I would like to have more flexibility in changing particular applications myself. Review Source PA Philipp A. Business Sales Manager Telecommunications Oil & Energy Used the software for: 1-2 years ### "Great app, very user friendly and intuitive. This makes internal communication fun!" December 9, 2020 5.0 This solves our problem of quickly reaching all our distributed employees on their desktops and on the move. We also provide a lot of information for our employees and various HR processes. Furthermore we use the employee directory. Employees now receive important information via push notification directly to their mobile device and can access information from anywhere. Pros The support is quickly accessible and extremely friendly and helpful. The functions within the app are very intuitive. I especially like the easy creation of pages using the widgets. I also like the fact that the app is very well presented on the mobile device. Cons The platform is not cheap, but worth its price. I would like a widget for embedding iFrames. Review Source GM Gerrit M. Head of Client Services Marketing and Advertising Used the software for: 2+ years ### "Erleichtert die Arbeit im Team enorm" September 7, 2020 5.0 Wir haben einen sehr guten Eindruck. Unser Content Marketing ist mit dem Einsatz der Software deutlich professioneller geworden. Pros Wir können alle unsere Freigabeprozesse hier abbilden und automatisieren. So gehen alle Posts entsprechend des integrierten Redaktionsplans online. Auch die Medienverwaltung und die eingebaute Bildbearbeitung sind sehr hilfreich und sparen eine Menge Zeit. Cons Es hat etwas gedauert, bis wir alles eingerichtet haben. Aber der Aufwand hat sich gelohnt und das Team von dirico hat dabei über den Chat unkompliziert geholfen. Alternatives considered [Sprinklr](https://www.capterra.com/p/131274/Sprinklr-Platform/)[Hootsuite](https://www.capterra.com/p/121701/HootSuite/)[SocialHub](https://www.capterra.com/p/151355/SocialHub/) Reason for choosing Staffbase Besser passendes Pricing, größerer Funktionsumfang, sehr häufige Feature-Updates und deutsch/englischer und schneller Kundensupport. Review Source KP Kari P. Comms & Marketing Manager Biotechnology Used the software for: Less than 6 months ### "Great value, dedicated support team via videochat !" September 30, 2021 5.0 Great team, open and honest. Pros Cost, easy for users, video recorded tutorials you can share with your champions, they train big teams if you want to delegate the set up, simple for champions to get used to creating content, easier than a website, has a public side, can be used like an intranet, has workflows, chat feature, you get to see other companies examples so you can base yours on something similar to begin with, weekly calls where they guide and improv things for you, relaxed and easy to get on with the teams there. \[SENSITIVE CONTENT\] is very personable and attentive. Cons You can't search for news channels (big basic problem!). The set up process is 3 weeks minimum our side, with 4 weeks for app approval their side. Reason for choosing Staffbase Value for money, nice friendly team, relaxed, available. Review Source JH Jonas H. Marketing Logistics and Supply Chain Used the software for: 2+ years ### "easy and successful" February 9, 2021 5.0 Pros This app is easy to use and easy to integrate into our existing system. Our goal was to make information available to all employees. The app was very well received by employees and is used a lot Cons Currently, no local programs can be integrated into the launchpad. The biggest obstacle for us is to get non-desk users excited about the app and to integrate them Review Source MK Marie K. Internal Communications Consumer Goods Used the software for: 6-12 months ### "Recommendation for Staffbase!" October 16, 2020 5.0 Overall we had a very professional contact with Staffbase from the start on. We got a good overview of what the app can and what is included in our offer. The package was then adapted to our needs. Since then, we benefit from the service provided by Staffbase. If you have any questions or problems, you will receive feedback on how to solve the problem within a few hours. We got also a lot of support in the first steps of implementation. And now there are ongoing JF meetings and support is always available. So far we have found a solution for all of our concerns with Staffbase. We really like that the app is constantly developing and adapting to the needs of the employees. Staffbase has a very good overview of the internal communication issues out there and is constantly improving its functions and offers in the app and beyond. Pros Easy to use for both - the user and the administrator. There is also always a solution to adapt the existing features to your needs. Cons So far we have not had any negative experiences with Staffbase. Reason for choosing Staffbase Staffbase was able to explain most of the questions we had about features and procedures. We were also impressed by the general experience in the area of internal communication. Review Source PH Philipp H. Social Media Manager Retail Used the software for: 2+ years ### "Einfache Content-Planung, -Erstellung und -Distribution ist mit Dirico.io möglich!" May 13, 2020 4.0 Ich bin von dirico.io überzeugt und mit dem Service zufrieden. Als langjähriger Kunde hat mir die Zusammenarbeit mit dem Team von dirico stets Spaß gemacht und dirico hatte auch für alle Probleme immer ein offenes Ohr. Das Tool unterstützt uns in unserem täglichen Workflow enorm! Pros Der Vorteil an dirico ist, dass wir alle unsere 200 Social Media Kanäle anbinden können und über ein Tool sowohl Kommentare, Nachrichten und Bewertungen beantworten und bearbeiten können, als auch für alle Inhalte zeitgleich auf den Kanälen planen und distribuieren können. Dies bietet bei der zentralen Steuerung aller Kanäle in einem kleinen Team erhebliche Vorteile. Cons Die allgemeine Performance des Tool, insbesondere was Ladezeiten angeht hat über die Zeit unserer Nutzung etwas nachgelassen. Review Source oF olga F. Head of Marketing Construction Used the software for: 1-2 years ### " further develop solutions together" October 8, 2020 5.0 committed, competent, based on partnership Pros simple and logical handling, quick solutions Cons lack of functionality in chat, easier handling of events Review Source Response from Staffbase October 12, 2020 Hello Ogla, Thank you very much for taking the time to leave us a review. We're happy to work together with you and i+R Gruppe! We released some major updates to our Chat this spring and are continuing to work towards offering the best possible experience for our customers. You can read more about that here: https://staffbase.com/blog/new-chat/ Feel free to reach out to your Customer Success Manager if you'd like to discuss further. We really appreciate your feedback and look forward to continuing our partnership with you. Best, McKenzie & the Staffbase Team LS Lukas S. Personalleiter Wholesale Used the software for: 6-12 months ### "Die Nr.1-App für interne Kommunikation" December 6, 2020 5.0 Die vertikale Kommunikation, auch mit allen Non-Desk-Employees, die wir über klassische Medien kaum erreichen funktioniert hervorragend. Horizontale Vernetzung zwischen Beschäftigten, Teams und Bereichen bekommt eine ungeahnte (positive) Eigendynamik und insgesamt stärkt der Einsatz der App das Zusammengehörigkeitsgefühl enorm. Workflows/Geschäftsprozesse zu integrieren, steht bei uns noch am Beginn, nimmt aber auch schrittweise zu. Pros sehr userfreundliche, intuitive Menüführungen, für Admins, Redakteure und User keinerlei technisches Vorwissen nötig; großartiges Team, sowohl in der Technik, als auch Customer Care; kontinuierliche Verbesserung und neue Features in Absprache mit den Kunden; "community-building" zwischen Anbieter, Kunden und sogar horizontal zwischen Kunden funktioniert toll Cons Verzögerung bei der Listung im iOS-App-Store (lag aber mehr bei Apple, als bei Staffbase selbst) Review Source Talk to a Capterra advisor for free and get results within 15 minutes.