# Page 3 | Staffbase Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is Staffbase the right Internal Communications solution for you? Explore 79 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/141371/Eyo-EmployeeApp/reviews

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Staffbase

4.7 (79)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 30th, 2026

# Page 3 - Reviews of Staffbase

## Showing most helpful reviews

Showing 51-75 of 79 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

MG

Michelle G.  
Referentin Mitarbeiterkommunikation  
Insurance  
Used the software for: 1-2 years

### "Great"

March 23, 2021

4.0

Super

Pros

I like that you can communicate to specific audiences with the software especially with the channel logic.

Cons

the thing I like least is that you can't make proper evaluations of articles for example

Review Source

Response from Staffbase

March 26, 2021

Hi Michelle, Thank you for taking the time to leave Staffbase a review. We're happy to hear you've had a great experience. We would like to understand your comment about "proper evaluations of articles" a bit more, though. We know how important measuring communications is for our IC pros, which is why the Staffbase platform features extensive analytics to help you measure and maximize your work. More on that here: https://staffbase.com/en/analytics/ Please reach out to your Customer Success Manager, so we can find a way to support you on this topic. Thanks again for taking the time to review and looking forward to continuing to work together! Best, McKenzie & the Staffbase Team

Markus R.  
Leiter Marketing  
Logistics and Supply Chain  
Used the software for: 1-2 years

### "Best internal comms tool ever"

October 15, 2018

5.0

We have 80% non-deskworker and 20% desk worker. So our challenge was to get in dialogue with all employees. And we are! Furthermore we had an important and new channel to inform about actuall themes like reducing the accidents. And we have done it! -15% than last year!

Pros

Everything is easy to handle, for admins and also for users.

Cons

There is nothing in my mind ;) maybe a live-streaming tool would be great.

Review Source

IH

Isabell H.  
Head of Internal Communications  
Renewables & Environment  
Used the software for: 2+ years

### "Hilfreiches Tool und sehr guter Support"

July 20, 2020

4.0

Pros

Internationalität, Nutzfreundlichkeit für den Anwender und den Admin, Inhalte können CI-gerecht abgebildet werden, viele Plugins, durch native App haben auch die Blue Collar-Worker jederzeit Zugriff, Supportteam leistet schnell und unkompliziert Hilfe, individuelle Kundenwünsche werden geprüft und wenn möglich auch sehr schnell umgesetzt.

Cons

Hin und wieder gibt es kleine Bugs, die aber schnell und unkompliziert behoben werden. Ein Wunsch von uns wäre die weitere Optimierung der Suche, bspw. durch das Vergeben von Tags oder der Eingrenzung nach Datum.

Review Source

JS

Jelle S.  
Deployment Specialist  
Internet  
Used the software for: 6-12 months

### "We use the app to improve our communications for our technicians who are often on the road to custom"

April 7, 2020

5.0

Pros

We were looking for another way to communicate than e-mail. By means of the push function in the app, we can make a choice between what is important and what is not. As an administrator, the app is very easy to use, the tech support in case of problems is also quickly resolved and handled.

Cons

Pages environment, you can not sort and or adjust. A menu structure for this environment would be very useful.

Review Source

Response from Staffbase

April 14, 2020

Hi Jelle, Thanks for taking the time to leave us a review! If you're looking for a heightened editing experience, Dynamic Pages offers further flexibility and advanced design and layout options. That said, we're always looking for ways to make it even simpler for you to create, organize, and publish your company's info platform-wide. Let us know what you want to see in detail on our ideas platform and thanks again for your great feedback! All the best, McKenzie

VR

Verified Reviewer  
Manager Online Medien  
Chemicals  
Used the software for: 1-2 years

### "Top Produkt mit Top Leistungen"

April 17, 2020

5.0

Ein Boost bzw. Revolution in der internen Kommunikation.

Pros

Das Produkt ist sehr einfach zu bedienen und einzurichten. Der Kundensupport exzellent.

Cons

Mehr Integration mit Drittsystemen (Suche etc.)

Review Source

VR

Verified Reviewer  
Team Leader Crossmedia, Corporate Brand Strategy & Communications  
Logistics and Supply Chain  
Used the software for: 2+ years

### "Great solution for internal communication"

August 18, 2020

5.0

With the staffbase solution, we are able to improve the internal communication at the various locations. Moreover, we can distriubute important information to all employees all over the world in a very short time.

Pros

best of all, is the extreme easy handling ot the staffbase tool, which the users and editors really appreciate. And it's really a pleasure to use /and work with the staffbase tool.

Cons

well that's difficult, but so far there is nothing we dislike

Review Source

BH

Benjamin H.  
Internal Communications & Social Media Manager  
Construction  
Used the software for: 6-12 months

### "Klasse Möglichkeit, vor allem Non-Desk-Workers zu erreichen!"

April 17, 2020

4.0

Gut aufgestelltes, junges, dynamisches, kompetentes und modernes Team

Pros

Chatfunktion, Formulare, Newskanäle, Seitenfunktion, Mitarbeiterverzeichnis

Cons

Chat hat Optimierungspotenzial, Registrierungsprozess scheint für technisch unbegabte Kollegen etwas schwierig zu sein

Review Source

Response from Staffbase

May 15, 2020

Hallo Herr Harmel, vielen Dank fur das tolle Feedback! Mit dem Release 4.3, das gestern veroffentlicht wurde, hat das Chat-Erlebnis ein vollstandig uberarbeitetes, frisches Design und neue Funktionen bekommen. Wir hoffen, Sie und die Belegschaft bei Max Bogl werden positive Erfahrungen mit dem neuen Chat machen. Wir sind dankbar fur Ihr Feedback und freuen uns, weiter mit Ihnen zusammenzuarbeiten! Freundliche Gru?e, McKenzie

DL

Dan L.  
Marketing Coordinator  
Hospitality  
Used the software for: 6-12 months

### "It's been easy to use from the get-go with fully-engaged support all along the way. "

July 25, 2018

5.0

It has enhanced our ability to communicate directly with our employees - something we have struggled with over the years as most of our employees work in different units and at non-desk positions.

Pros

It is easy for both our end users to use and for our backend admins. We didn't want to overwhelm our employees with a clunky system. Staffbase has provided a clean space with the flexibility to make it what we want. Their support along the way has been especially helpful too.

Cons

We have a small list of "wishes" for the app - meaning we wish it could do this or that. Just little tweaks to make it more adaptable to our business and purpose. However, Staffbase has been continually adaptable to new ideas and suggestions and we have seen our requests come to fruition through new updates . They listen - which helps.

Review Source

DK

Denise K.  
Referentin Marke- und Markenentwicklung  
Banking  
Used the software for: 6-12 months

### "Staffbase Revies after 6 moths of using"

February 3, 2021

5.0

The team ist very couteous, helpful and we always have al lot of fun together. Continuosly improvements and updates. We are very satisfied with working with staffbase.

Pros

It´s easy to use, understandable und usable for all employees

Cons

No personal meetings with the Team, but always virtually with cams.

Review Source

MZ

Maja Z.  
Head of Organisation  
Business Supplies and Equipment  
Used the software for: 1-2 years

### "Nice app with useful features"

October 22, 2018

5.0

We were looking for a new way for our intranet, a channel into the company. The communication within our organisation had to become fast, clear and comfortable. Many different sources of information needed to be combined in one medium. With this app we have managed this very well in a short time. The contributions and articles are read within a few hours by at least half of all colleagues, which means very good accessibility. The app's functions allow you to distribute articles according to the company hierarchy.

Pros

easy handling self-explanatory many different useful plugins rapid implementation

Cons

Chat plugin should become more functional market-leading apps should serve as a benchmark here

Review Source

VR

Verified Reviewer  
Referent Vertriebskommunikation  
Insurance  
Used the software for: Less than 6 months

### "Rating from \[SENSITIVE CONTENT HIDDEN\] "

November 18, 2020

5.0

Great experience. Amazing support.

Pros

Great customer support and easy handling

Cons

Some of the functions are still not available

Review Source

VR

Verified Reviewer  
Personalreferent  
Food & Beverages  
Used the software for: 6-12 months

### "Tolle Lösung zur Verbesserung der internen Kommunikation"

September 23, 2020

5.0

Pros

Intuitive Bedienung, hohe Nutzerfreundlichkeit, tolles Onboarding-Team mit kurzen Kommunikationswegen

Cons

Wir haben nichts zu beanstanden

Review Source

AO

Aileen O.  
Digital Comms Lead  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Handy for remote workers with simplicity at its core"

December 3, 2020

4.0

Pros

It's simplicity. Staff feel confident to jump in and post their news. It suits us because a large proportion of our staff are remote.

Cons

You need to pay more if you want true integration with O365.

Review Source

SS

Stijn S.  
Digital Officer  
Automotive  
Used the software for: 1-2 years

### "Staffbase as employee communication tool at Automotive production site"

October 8, 2018

4.0

Pros

It's quick and easy to launch. The use for both end-user and administrator is intuitive. Available for iOS and Android.

Cons

The software is becoming the most important entry point for communication with employees. Linking other use cases and systems (like personal pay-roll report for example) would be a logical next step, however since the app is hosted in the Cloud there are some security concerns to further integrate the app in our application landscape.

Review Source

Claudia R.  
Chief Communication Officer  
Government Administration  
Used the software for: Less than 6 months

### "Quick and very good support in every sense"

January 19, 2021

5.0

When questions arise, the project manager and/or suppport team is easy to reach. Very kind handling and helpful.

Pros

The product is easy to use, clear and we like the look, layout options and functions.

Cons

Some additionally features are currently in development, that we are looking forward to.

Review Source

KS

Katharina S.  
Group Marketing / Assistant to the Executive Board  
Airlines/Aviation  
Used the software for: 2+ years

### "Perfect Tool for Company News"

November 25, 2020

5.0

Pros

easy, user friendly, easy to use for Administrator, new Features on regular basis

Cons

there is really nothing bad About his product

Review Source

MK

Michael K.  
Pressereferent  
Insurance  
Used the software for: 6-12 months

### "Einfach, schnell, flexibel"

February 22, 2021

5.0

Großartiges Produkt. Wir haben die Wahl nicht bereut.

Pros

Für den User sehr einfach zu bedienen. Für den Administrator flexibel anpassbar. Läuft stabil und schnell. Ein Tool, das man gerne benutzt.

Cons

Manchmal wünscht man sich ein bisschen mehr Flexbilität, bei den Möglichkeiten, Beiträge "schön" zu machen. Eine Möglichkeit, Push-Mitteilungen für jeden Kanal extra zu steuern, fehlt.

Review Source

Birk A.  
Head of Group HR  
Automotive  
Used the software for: Less than 6 months

### "Unkomplizierte KommunikationsAPP incl. Intranet"

February 27, 2021

5.0

Perfektes Projekt - Ansprechpartner hatten exzellente Expertise - Projekt wurde on time ausgerollt.

Pros

Schnelle und unkomplizierte Kommunikation zu den Mitarbeitern - Einfache Gestaltung und Einbindung verschiedener Abteilungen - Integration weiterer APPs möglich und regelmäßige Weiterentwicklung.

Cons

Weblösung nutzt nicht die gesamte Bildschirmgröße.

Review Source

DS

Dominic S.  
Marketing  
Banking  
Used the software for: 6-12 months

### "Great tool"

February 4, 2021

5.0

Pros

Easy to use app for our employees, great possibilities, great support

Cons

some features to be improved, but overall: good

Review Source

CK

Christina K.  
Working Student HR  
Mining & Metals  
Used the software for: 6-12 months

### "Excellent Support"

March 4, 2021

5.0

Only recommendable!

Pros

It was an easy set up with qualitative support through Staffbase

Cons

It takes long time to implement new features suggested by users

Review Source

AD

Axel D.  
Leiter Unternehmenskommunikation/Marketing  
Medical Practice  
Used the software for: 6-12 months

### "App für alle Fälle"

July 12, 2022

5.0

Man erreicht bei der internen Kommunikation nun Mitarbeitende, die sonst nicht erreicht werden konnten.

Pros

Die interne Kommunikation wird massiv verbessert, die Chatfunktion ist hervorragend.

Cons

Bislang gibt es keinerlei Probleme! Die Rückmeldung aus dem Unternehmen sind durchweg positiv.

Reason for choosing Staffbase

Hervorragende Beratung und Betreuung. Offenen Kommunikation!

Review Source

AV

Anna V.  
Digital Project Manager  
Retail  
Used the software for: 6-12 months

### "How to improve internal communication and make employees happy"

October 15, 2018

5.0

Pros

Staffbase is easy to use and easy to administer. Our Employees are happy about this improvement and had no difficulty in learning how to use it. Customer Support is great - they help immediately and our key account manager alyways listens to us.

Cons

As one of the many customers we have only small power to influence future improvements on Features. However they always try to find work-arounds.

Review Source

BM

Barbara M.  
Personal Assistant to the Managing director  
Business Supplies and Equipment  
Used the software for: 1-2 years

### "Great, when it's good and yet simple"

October 9, 2018

5.0

Pros

Simple and self-explanatory application. Very extensive construction kit with many possibilities. Quick and helpful Support.

Cons

More flexibility in the structure of article selection within a channel would be great.

Review Source

JH

Joachim H.  
Leiter PR & Kommunikation  
Chemicals  
Used the software for: Less than 6 months

### "Gute und professionelle Zusammenarbeit - von Anfang bis zum Projektabschluss"

April 8, 2021

5.0

Die Apps von Staffbase sind ein tolles Tool zur internen Kommunikation und vor allem einfach anwendbar.

Pros

Einfache und intuitive Bedienung des Content Management Systems (Experience Studio) - dadurch gab es nur kurze Einschulungsphasen und eine hohe Bereitschaft, Inhalte zur Verfügung zu stellen. Einfache und intuitive Bedienung der App selbst - dadurch gab es rasch eine hohe Nutzungsquote.

Cons

Gewisse (sehr spezielle) Anwendungsfälle konnten mit bestehenden Features nicht abgebildet werden - das war jedoch nicht weiter schlimm.

Reason for choosing Staffbase

Empfehlung

Review Source

VR

Verified Reviewer  
  
Transportation/Trucking/Railroad  
Used the software for:

### "Out-of-the-box app for our company"

February 24, 2015

5.0

Very easy to get started. Inviting my office staff was straightforward (via email) and for our drivers the EmployeeApp provided access codes which I could print and hand them over. We use it for three things: 1. Company blog: once a week I write a longer article on recent business developments. 2. Push notifications: several times per week there are messages we want to get out to everyone. In EmployeeApp you can send them with push notifications which is a handy feature. You can also target specific groups inside your organization but we haven't used this yet. 3. Documents: we have a few documents and guidelines everyone should have access to. We created a page in EmployeeApp for them and uploaded the documents.

Review Source

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