Average Ratings

992 Reviews
  • 4 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 4 / 5
    Customer Service

Product Details

  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native

Vendor Details

  • Intuit
  • quickbooks.intuit.com

About QuickBooks Online

Automated Online Banking downloads transactions from your bank or credit card right into your QuickBooks Online company. Allows you to automate billing process with recurring billing transactions, payments tracking, billing statements and invoice creation.


Spotlight_media_placeholder

QuickBooks Online Features

  • Accounts Payable
  • Accounts Receivable
  • Bank Reconciliation
  • Billing & Invoicing
  • Cash Management
  • Collections
  • Consolidation / Roll-Up
  • CPA Firms
  • Expense Tracking
  • Fixed Asset Management
  • Fund Accounting
  • General Ledger
  • Government
  • Multi-Currency
  • Payroll
  • Project Accounting
  • Purchasing
  • Revenue Recognition
  • Spend Management
  • Tax Management
  • Trust Accounting
  • Customer Portal
  • Delayed Billing
  • Discount Management
  • Dunning Management
  • Invoice History
  • Multi-Currency
  • Multi-Period Recurring Billing
  • Payment Processing
  • Recurring Donations
  • Subscription Billing

QuickBooks Online Reviews Recently Reviewed!

Ease of Use

Nov 23, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: No worries, the payroll is done accurately and quickly. All details are taken care of. The latest tax tables are used.

Cons: when it is slow at work, I could probably handle the payroll. So it would be nice if it was on demand.

Very positive.

Nov 21, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The convenience of automatically downloading bank records and creating import rules to automatically categorize transactions

Great option for a full service system

Nov 21, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Comments: I really enjoyed using this system and avian is a great option at the price point.

Pros: QuickBooks full service payroll is a great option for a business looking for a full service payroll system.

Cons: So far my only compliant or con of QuickBooks full service payroll would be the wait when speaking to a rep for the company. However, with volume this is understandable.

Did not work for our business

Nov 21, 2017
3/5
Overall
4 / 5
Ease of Use
2 / 5
Features & Functionality
2 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 3.0/10 Not
Likely
Extremely
Likely

Comments: We went from using QB desktop to QB online because we heard it was better. Unfortunately for the business we are in, that was not the case and a waste of our time trying to set up accounts, parts, etc.

Pros: QB has always been pretty user friendly, that didn't change with the online version when comparing to the desktop version.

Cons: You cannot have different price levels. Example: Re-seller pricing and end user pricing. You can only have 1 price level. That does not work in the business I have. Also, you cannot have bill of materials; where you sell several piece parts to make into one. That too is very important in the business I am in.

Not for the faint of heart

Nov 20, 2017
2/5
Overall
2 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Value for Money
Likelihood to Recommend: 2.0/10 Not
Likely
Extremely
Likely

Comments: Customer service is very accounting-savvy so it didn't help that I was not.

Pros: Its ease of access. It really does get in depth. Almost too in depth for someone who is not really accounting saavy.

Cons: It is very detailed. I started it up and connected my bank accounts and I had to go back through years of transactions to categorize them. I found no way to automatically categorize similar charges or vendors.

QuickBooks Online for small businesses

Nov 17, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: This product from Intuit, easy to use, full functioning as an accounting software for small businesses. you can easy get started within up to 4 minutes, dig in all administration roles, getting familiar with it, and create your own company. follow up your banks accounts through the available integration between this software and your bank. additional to that you can check in any moment the Chang-Log to every one who just post, add, edit any transaction on the system. a great feature through it, the massive available integration with other softwares especially the POS systems like Vend, Revel. it does really save time and money. I do really enjoyed using this software as a small business.

Cons: as I clarified above this system great for small businesses, for whom bigger than these ones. unfortunately you have to find another solution. the essential point for refusing such one, the Manufacturing service in the accounting systems; it's really important for us the system who we're working on provide the ability to mix multi row materials into one final product. another point, for the users authorities, we can't use it when we have more than one shop and we want to assign a user to a specific store, in doing so we have to establish separate company account for each one to be able to assign the users to their outlets.

QUICKBOOKS

Nov 16, 2017
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
1 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
Likely
Extremely
Likely

Comments: Need better customer service

Pros: I like that you have the functionality to really run your whole business and keep detailed records of things.

Cons: I HATE the customer service. No one every know how to help, and you are guaranteed to stay on the phone at minimum an hour

I used to love Quickbooks online but lately it's having issues.

Nov 16, 2017
3/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
Likely
Extremely
Likely

Pros: Ease of use, professional reports, Bank reconciliation, All the functionalities. Used to be the best accounting software, in my opinion, but I think it got too big for it's britches and have had serious problems lately.

Cons: Lately, I get errors, when I add an account, it tells me I am working at the same time as myself and my work has not been saved, I always get the message "our shoes have come untied, we will be back shortly, I have to switch web browsers all the time for it to work.

Overall: Professional Reports, Integration with other software, Merchant account and automatic recording of customer payments,

Connectivity is not consistant, Seems to work better on Mac then PC

Nov 16, 2017
3/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Comments: Over all I think this is a good product. It's simple and easy to use. Wish I could create multiple companies. We like having a test company to try out different processes.

Pros: I really like the exporting format for data. No extra column's link with Enterprise. Journal Entries are easy to move around in (between fields).

Cons: Connectivity, Large reports seem to always fail. Cant offset an A/R and A/P account. Have a difficult time filtering reports, seems to time out on me

Quick Books has helped our organization get our accounting organized and in order.

Nov 16, 2017
5/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: I like that you can run various types of reports easily. For example if I want to know how much we spent on our New River Splash event, I can run a report for that line item and it will list every expense for that event.

Cons: I don't like that the layout online is drastically different than the software version. It takes longer to find everything since the chart of accounts is set up so differently.

Overall: We're able to see our organization's financial performance very easily and be better organized with our accounting.

Horrible customer service.

Nov 16, 2017
2/5
Overall
3 / 5
Ease of Use
2 / 5
Features & Functionality
1 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 3.0/10 Not
Likely
Extremely
Likely

Pros: There are a lot of features and access to an app on my PC is nice. The layout of the software is intuitive and easy to use. Most tasks are simple and require very little time to complete. For example: Setting up invoices and sending them to customers is simple and requires very little time. It also allow the user to automate the invoicing process which reduces time spent in the application.

Cons: The online version of QuickBooks is very slow and has a tendency to hang. For example: I may click on the employee tab and wait while the circle spins. Sometimes I will have to click another tab and then go back to get it to open. The customer service is horrible. You have to jump through hoops to get to a phone number. This is true even if you PAY for phone support. Extended wait times are a given. Expect to spend excessive amounts of wait time for what should be a quick question.

Accounting for everyone!

Nov 15, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Small business? Big business? It doesn't matter. QuickBooks has what you need in regards to accounting. There is no need to pay an expensive accountant when you can be in charge with QuickBooks.

Overall: Amazing accounting platform for everyone!

good application but not excellent

Nov 15, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: It is good, it has some errors to correct but I think that they are on the right track, I am an accountant and I am quite demanding with the software that I use with my clients and I believe that there are other software that at this moment better satisfy my needs

Cons: Basically, it has some errors and I adapt better to other systems, although it's not bad I like to have a little more freedom

Bd54854d21cdb27be03701ecd74273b2

Fairly easy to use with instantaneous access for multiple users!

Nov 14, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: The product is fairly easy to use and online access is a huge plus for organizations with multiple users. All data is backed up in real time, which is a bonus as well!

Cons: The Online version of QuickBooks is missing a lot of "business" features that the Desktop version offers. You are unable to set price levels for different customers or add multiple contracts per company.

Helpful for our NonProfit

Nov 14, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Comments: My favorite features are 1) "My Accountant", where I can upload all invoices, receipts, etc., so they can be viewed by all, and the accountant doesn't have to arrange a meeting with me at my office, AND, 2) the saved reports my accountant has created that allow me to update these without choosing the variables, but simply changing the dates/periods I'm interested in.

Pros: Being online, this product allows us to share information immediately, as all of us work in different cities within Silicon Valley.

Cons: There is a learning curve to learning this software... but alas, that is true with any powerful accounting/bookkeeping software.

Quickbooks Online

Nov 14, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: -You are able to manage all of your accounting and payroll needs from any computer or mobile phone. -Very detailed reporting of all accounting aspects

Cons: -Difficult to setup when switching from QuickBooks desktop to QuickBooks online from a payroll standpoint, all core accounting data transfers, however, none of the payroll data does and it all has to be entered manually which takes hours upon hours.

Nice program!

Nov 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: LOVE the program!! Very easy to use and is always up to date since it is an online version. Self-explanatory and user friendly!

Cons: Customer Service for the online portion of QuickBooks is just okay. Provide kind of short answers and seems like you are an inconvenience to them.

Makes life a lot easier

Nov 12, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Easy to use, very many features, not all features are perfect, but many of the features I found laking when I first started using it last year have been added or made better

B6e40f6c332068e2760fab04911cdf47

User Friendly

Nov 09, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: This software is very user friendly than others several softwares. I like this software for its updated features.

Cons: Everything fine but the online version has some issues could be better more. hope, you guys will make it more easier

Overall: great

Great for small business owners

Nov 09, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Comments: Quick books online makes it very easy to track your expenses with the photo option for capturing receipts.

Pros: Fairly easy to learn to use. I had quickbooks desktop and it was to hard for me to master while running my business. Makes my life much easier.

Cons: It still has a learning curve which I don't know if you can really shorten it much more. Definetly need a bookkeeper to check up on my data.

Great Program for Beginners or Experts

Nov 09, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: It is worth trying out the Online version. It allows you to be far more flexible than you ever thought you could be as a small business owner. Being able to access your account on your phone makes you nimble and look professional.

Pros: QuickBooks Online offers a range of options for small business to large business. I use the smallest option and it has everything I need to run a one-man shop; it even has features that I didn't know I needed until I had the options - like sending out invoices with credit card and bank transfer payment options.

Cons: There is definitely a learning curve if you are new to accounting, but help is available through the help section and in forums; both are very useful.

Quickbooks Online Review for Small Businesses

Nov 09, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: I like that QBO is an open platform in that other 3rd party vendors can partner with Quick-books to solve for solutions that are not native to the platform. I have used several of these 3rd party vendors and they all work great.

Pros: The product is very easy to use. The user interface is one of the most user friendly environments that I have used. The price is right too especially if you are a smaller business. Some of the other accounting software out there are hard for smaller companies to afford.

Cons: Some of the features are limited. For example, Quick-books does not have any built in revenue recognition module. However, there are a few options from other 3rd party vendors out that have a revenue recognition solutions that fully integrates with QBO.

Reporting features needs improvement

Nov 09, 2017
3/5
Overall
3 / 5
Ease of Use
2 / 5
Features & Functionality
3 / 5
Customer Support
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Comments: We should be able to do ad hoc reporting on ANY field that is input. That option is currently not available. Also, check writing feature spacing adjustments are not adequate. We are a homeowners association and we need the capability to notify homeowners about deed restriction violations and maintain records of those violations. When we had the stand alone version of Quickbooks, we used a work around feature on the invoice that allowed us to do that. The online version will not allow us to do that. I liked the stand alone version better.

Pros: 1. Integration of functions -- Accounts Payable, Accounts Receivable, Payroll, Banking, Taxes, and Accounting 2. Delivered financial statements

Cons: (1) Reporting capabilities, or lack thereof (2) Inability to modify spacing on invoices, statements, and checks (3) Cannot create stand alone invoice types

QuickBooks Online is much better

Nov 09, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Comments: It is best if the business owner works in tandem with an accountant when using QBO.

Pros: QuickBooks Online is available from any device that has an internet connection. The accountant and business owner can easily collaborate on keeping books accurate. Changes are made real time from multiple users. It produces beautiful reports.

Cons: This product is very expensive and requires a new subscription for each business. QBO has trouble updating quickly. I am not able to view a list of journal entries.

The program is good but the value is bad.

Nov 09, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
2 / 5
Value for Money

Pros: Good for reporting and accounting of small businesses and freelancers. Price point is frustrating as you have to pay a monthly fee per company file.

Cons: Many bugs that I don't find when using the desktop version. Also a lot of updates change the program drastically. Price point could be lower.

Can't take place of the real desktop version.

Nov 09, 2017
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money

Pros: Quickbooks customer support is and has always been top notch when an issue arises. Customer service is about the best thing I can say regarding the online version. We have went back to full desktop version.

Cons: It is hard to go from the full desktop version to the watered down online version. The program is prone to glitches and change profile information can prove difficult. I would say this program is better for very small businesses.

Quickbooks Online

Nov 09, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Comments: Very good product!

Pros: QBO is easy to use and very intuitive. It is flexible and enables you to easily keep track of your revenue and expenses. Great value for the money!

Cons: I would like to see more reporting flexibility and more editable fields to enable better data categorization.

Really useful tools when your running small business payroll.

Nov 09, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Comments: I really think for a small business you can benefit by using the payroll software, instead of outsourcing your payroll.

Pros: I really like that QuickBooks calculate's all taxes along with keeping track or overtime. QuickBooks allows you to save time by printing the checks straight from the software or direct deposit.

Cons: I actually have no cons for the payroll software at all. The only cons that would come to mind would be quickbooks support staff, it can be at times very hard to communicate with the staff available.

The online version is not as user friendly as I would have liked

Nov 08, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: I like that I can use this program anywhere I have access to internet. The customer support is pretty good once you are able to reach a live representative

Cons: They didn't tell me it was an extra fee each month per employee! I talked with a rep and he quoted me a certain price and it turned out it was gonna be more expensive per month than what I was told over the phone and they did not want to honor the price I was told

Overall: tax help and bookkeeping

Quickbooks, great for small business.

Nov 08, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Comments: It is a great program for self accounting. It takes care of all needs for small businesses to where and accountant isn't needed. recommended for this for sure!

Pros: This is a great self learn do it yourself program for small businesses. Online support is helpful. It is pretty simple and cost effective.

Cons: Wish it were easier to speak to someone that could help with something more targeted to your business, not just general questions.

Great but could be better

Nov 07, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Online and cloud-based is great. Easy to use. Intelligently auto-categorizes my transactions and learns with my business.

Cons: wish it had better functionality for people who don't process sales through QB. The dashboard reports my sales as zero since I don't use QB payment processing or billing.

Makes accounting easier than most

Nov 07, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Most popular accounting software out there and easy access from any web browser without having to install software. Can link my other applicaitons like payroll and ERP with their QuickBooks connectors.

Cons: It is accounting at the end of the day and trying to figure out certain things to get everything balanced to the penny can still be a challenge.

I own and manage 3 companies. If it weren't for QuickBooks online my books would be a mess!

Nov 07, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It's easy to link with my bank and I just have go through and add new accounts when I get a new vendor.

Cons: I do wish I didn't need a separate subscription for each of my companies. Also, sometimes have to search around to find certain entries I'm searching for.

Overall: Keeps track of my books and allows for easy reporting.

Amazing software couldn't Live without.

Nov 07, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: Overall great software and great company!

Pros: I can take it anywhere from tablets phones and desktop! So it literally makes anywhere my office. Especially when making invoices on the fly.

Cons: The customer support is nice and quick but often are unable to solve problems on their own software. Simple problems like changing Sales Tax Rate due date.

QBO is not simple to use compared to Desktop version

Nov 07, 2017
2/5
Overall
2 / 5
Ease of Use
2 / 5
Features & Functionality
3 / 5
Customer Support
1 / 5
Value for Money

Comments: Intuit created QBO for the newer digital age but it failed, miserably for Accountants/tax professions mostly. Functionality is Very limited compared to Desktop version which is MUCH better and has better features, Must PAY for usage on a monthly basis but at least the program is updated sooner as it's online Be wary whenever Intuit tries to sell you more of its products as it's sales oriented. Unfortunately, many users REFUSE to learn QB or QBO as accounts are MUCH more easily MESSED UP when users/owners do NOT know what they are doing. Worst thing is.. it's HARDER to FIX their stuff compared to the Desktop version. Like any other software, garbage in, garbage out. Owners should STOP complaining when they have to hire someone to FIX their QBO issues caused by them or their inept staffers.

Pros: Online access from anywhere Really nothing else positive to say about Quickbooks Online as it's pitiful compared to the Desktop version

Cons: Overall functionality is terrible Must open 2d browser window then copy/paste address to view in 2 windows as newer window functionality does NOT work well, report customization is terrible Ledger is ONLY available in Accountant Version, Chart of Accounts is difficult to rename/re-number accounts are MUCH more easily MESSED UP when users/owners do NOT know what they are doing. Worst thing is.. it's HARDER to FIX their stuff compared to the Desktop version

Very Limited Software

Nov 07, 2017
3/5
Overall
3 / 5
Ease of Use
2 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: Ease of use and the ability to learn the software on the fly. The Quickbooks community is very helpful in troubleshooting issues.

Cons: Lack the ability to track budgets over an extended period of time. Not a very complex accounting system, which leaves room for a lot of errors.

Quickbooks has saved my sanity

Nov 07, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I have been using Quickbooks online and the Quickbooks app for a few months now. I previously was just keeping all of my receipts in an envelope. Quickbooks is SO easy to use, it comes with automatic mileage tracking if you use the app, and it stores all of your receipts as pictures. You can customize it well with different categories and labels. It integrates with other programs as well.

Streamlining data entry

Nov 07, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Comments: QuickBooks Online is improving quickly and is becoming a competitive product. Would recommend to most small business.

Pros: QuickBooks Online allows for streamlining of transactions by importing them directly from credit cards and bank accounts. This saves a lot of time and allows for complete reconciliation of data easily and in a timely fashion. It allows for just about anyone with an attention to detail to be able to use the software well. It also allows the ability to scan receipts and attach the receipts to the transactions.

Cons: The bank reconciliations have glitch in them that allow them to come un balanced. In addition, if the users do not take the time to ensure to map the expenses to correct location, this can cause quite a mess very quickly. The inventory feature is not existent, so this software is designed more for the smaller businesses without inventory.

Doesn't live up to its marketing claims

Nov 04, 2017
2/5
Overall
3 / 5
Ease of Use
2 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money

Comments: Advertised with "Save around 8 hours a month managing your accounts with QuickBooks." You will spend at least that just trying to get their bank link to work with repeated fails and errors month in month out and dealing with their customer service people who haven't got a clue.

Pros: Promises much. nice cross-platform capabilities, although very different experience on each, so it's like you have to learn multiple systems. When it works it is good, but...

Cons: ...it keeps failing on the bank connection, month after month, so you can't actually get your transactions into it without doing it manually. Their customer service support on this functionality is woeful (actually managed to make the problem worse), and then you have to wait for your problem to be escalated. Not much use if you are trying to run a business - I didn't sign up for Quickbooks to have to waste this much time on their problems, and keep having my accountancy and bookkeeping impacted.

Reliable and easy to use

Nov 02, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money

Pros: QuickBooks online is adaptable to my company's needs. It is intuitive to use, and I seldom have technical problems. It's reliable and fast.

Cons: Entering annual budgets is tedious because QuickBooks refuses to include general ledger account numbers in the budget entry process. Also too many and too frequent changes in format that bring no extra functionality.

Multiplatform

Nov 01, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Available via Internet browser across multiple platforms. Can easily work with multiple clients who might use Apple products or PC products.

software is user friendly

Nov 01, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
Likely
Extremely
Likely

Pros: I like the ease of use of the software. Also the portability of the software. It an intuitive program that builds upon the users knowledge.

Cons: I feel that the price of the software is reasonable to certain persons but as a start-up the price has to be factored into the cost.

Small Business Helper

Nov 01, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I love the ease of use of this program. I also really appreciate that I can pay most of my taxes by pressing a simple button. Their customer service is exceptional most of the time.

Cons: One thing that I wish this program could do is submit a new hire form with the state. It would be nice to just have to enter the new employee into Quickbooks, and then click to have it submitted to the state.

Good for small businesses

Oct 31, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Integrates with many programs, including Dear Inventory system. Maintains records and trails, while presenting a user-friendly User Interface.

Cons: A bit slow, and some of the terms are unusual for what are normally used in the business. Quick Books has its own language and methods, and you just have to learn it. Overall, not very difficult.

Understand what you are paying for monthly.

Oct 27, 2017
2/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 3.0/10 Not
Likely
Extremely
Likely

Comments: I think that QB itself, is a good product. Just be sure that you actually understand what you are paying for monthly.

Pros: The product itself is good product but just know what you are paying for. Really had no other issues.

Cons: What I didn't like was that when my subscription stopped I was still being charged for merchant services. Be sure that you understand that there are two parts to QB, the actual QB that you use and the merchant services that allow you to accept credit card. So basically there are two charges and one is the customer service merchant fee and this is so that payment can be processed. If your QB account is expired you have must call into Merchant Services to cancel your account or you will still be charged every month.

Not as many features as Quickbooks self employed

Oct 25, 2017
3/5
Overall
3 / 5
Ease of Use
2 / 5
Features & Functionality
4 / 5
Customer Support
1 / 5
Value for Money
Likelihood to Recommend: 1.0/10 Not
Likely
Extremely
Likely

Pros: I like the ease of having it anywhere. I like how easy it makes tax preparation for small business.

Cons: Quick books does not incorporate all of its tools that is has in the quick books self employed product into the quickbooks online such as the milage tracker, the app, and the expense tracker with an easy receipt tracker.

Very little support

Oct 25, 2017
2/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
1 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
Likely
Extremely
Likely

Pros: They continue to make improvements, but never tell you what improvements are being developed. Pricing is great.

Cons: They will deploy updates and changes with no regard for your schedule, shutting the system down for 30 minutes for an update during the middle of a business day is very disrupting. There is no opportunity to request a schedule slot that works for you. There is no way to save a back-up to allow for recovery to an earlier state.

I had to pay IRS and EDD penalties and interest for incorrect payroll tax reporting by intuit full service payroll

Oct 23, 2017
1/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality

Pros: Cost less than ADP. There are no other pros. It is the same using intuit as ADP or I'm sure any other payroll service

Cons: Intuit made a mistake reporting my payroll taxes and then I had to pay IRS and EDD penalties and interest for that incorrect payroll tax reporting by intuit.

Good accounting software for smaller modern companies.

Oct 20, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: The biggest thing I like about QBO is its ability to integrate with other cloud based software. Our company uses a cloud based inventory and POS system, and it is great to have a lot of our transaction information automatically entered into our accounting software. It also has built-in payroll processing, which greatly simplifies the process of paying employees since all of the taxes and accounting transactions related to payroll are automatically processed. This software saves us a lot of time every week.

Cons: The software is not as fast as the desktop version since it is cloud based and runs in a browser, but it's not too slow as to make it unusable in most company settings.

Quickbooks Pro Enterprise Edition

Oct 20, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: I enjoy using the software

Pros: Very easy to contact support and they are very knowledgeable. Also easy to enter information into the system.

Cons: Have to make sure you keep backups regular. I forgot to turn on autobackup feature and I lost hdd. I ended up having to reenter my old information on a fresh install

QuickBooks review

Oct 20, 2017
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
1 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
Likely
Extremely
Likely

Pros: Organization of information and data, different report options, invoicing details, customer information

Cons: Time consuming, difficult to adapt to my needs for our business, not very user friendly and support is minimal.

Easy to use and quick to master

Oct 19, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Ease of Use. It's made to get right into the books. Of course I have had previous experience with Quickbooks Desktop versions, but they're different. It's almost a different program, but I picked it up right away. It's not that expensive, considering everything you get in a bundle. The only thing you don't get is the accountant, but you can be your own accountant.

Cons: It's not tailored to my country (Belize). Banks don't connect so most things are manual there, but that's fine because I can still put in the accounts.

Good Stuff - this app

Oct 19, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Does exactly what it says you can do. I can do my payroll from anywhere. It¿s really awesome! Any employer on the go could use this!

Cons: Wish I could run a payroll account. Otherwise I don¿t have anything bad to say about the app. No problems for me.

Easy platform to interface with

Oct 17, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: As a developer their API is pretty straightforward. It wasn't too difficult to integrate a web site with QB Online.

Cons: There is a learning curve and the API can be a bit clumsy but overall it is a very positive experience.

It's just different

Oct 13, 2017
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Ease of using it anywhere at any time. Can also email straight from the invoice. Like the bank deposit section

Cons: Don't like how credits appear... not easy to follow when billing out. Also would like it to be faster responding

Easy, self explanatory

Oct 13, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Provides many options for customizing reports and accounts. They office many different visuals for your reporting process and in the help area. The help line is very informative and never a wait. You can easily edit and update any account.

Cons: Can be pricey for a occasional user with a non profit. We only use it a few times a month and not every month.

customer input or market research is not their thing

Oct 12, 2017
3/5
Overall
5 / 5
Ease of Use
1 / 5
Features & Functionality
1 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 4.0/10 Not
Likely
Extremely
Likely

Pros: looks nice, able to add things for a price, like payroll, taxes, merchant services, workers comp. ( Would be great if they could put all that on one bill)

Cons: sadly limited inventory , charge extra for every thing, The amount of time it takes to resolve problems (If it is even possible) is extream.

QuickBooks Online - great for most

Oct 12, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: I love that it is easy to use for those of us new to running our own business. I have learned a lot through their easy to access videos.

Cons: I continue to struggle with unreliable connection to my bank. Customer service has struggled to help me remedy this situation.

Keeping records is much easier

Oct 12, 2017
4/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money

Pros: Automation of accounting task and ability to like to bank account, credit cards, and business software. This software makes budgeting more efficient.

Cons: For a non accountant, small business owner it has been difficult to learn. Experience with QB Pro was a flop and cost $.

Easy to use but some glitches

Oct 12, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: It is easy to use. It links with the bank simply and there are a lot of online resources. Many people can log into the same system since it's an online version.

Cons: There is a glitch in the system where some transactions appear twice. Quickbooks are not able to fix this glitch. I am still able to work regardless but it just takes a little more time to double check.

support phone is the worst

Oct 11, 2017
1/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money

Comments: tried calling support for one simple question. I've been transfered 3x already, and 62 minutes into this phone call and still no resolve... this is insane.

Cons: the support phones are TERRIBLE. nice people, but the 1/2 million prompts to get a live person, who then just doesn't know what they're doing or who to talk to.

They've come a long way...

Oct 10, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Comments: I've been teaching people how to use the desktop and online versions of Quickbooks for a while now, and am slowly starting to appreciate QBO. However, they still need to add some features (ie. inventory, multicurrency). And, regardless of the Quickbooks version being used, I hardly ever suggest that anyone uses the automatic bank connection feature - it creates more issues than it solves in my opinion.

Pros: There were definitely some glitches when Intuit first launched QBO, however they've fixed those and are continually adding more features such as editable invoice templates.

Cons: It is not as easy to switch between screens on QBO as it is with the desktop versions (ie. invoicing to entering bills to writing "cheques"/expenses).

Superior aesthetics, inferior customer service

Oct 10, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
1 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Comments: I've used both the application for Windows and the website. They are very similar, and the app doesn't really seem any faster.

Pros: For most tasks, the layout enabled me and my team to find what we needed quickly. And if you care about this kind of thing (I do), it is worth noting that the software is very nice looking.

Cons: The cons are that if you can't find something quickly, or don't know how to navigate around a specific issue, you might be troubleshooting for a long while. Google searches aren't very helpful because there's just so much functionality included in the product, it's difficult to find answers to basic questions. Additionally, calling customer service has been nothing but dead ends. CSRs seem to be obliged to a very strict script, and had lots of trouble even understanding our (very basic) processes.

Easy Start Accounting

Oct 10, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: It was easy to set up my business Accounting system with QuickBooks. The set up process was easy to follow and use.

Cons: This software package could use more recommended applications to help with time tracking or have a wizard to help you figure out the best options.

Great tool for my small business

Oct 10, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: I love that I can now process payments and invoices all in one place. I appreciate the customer service I receive when I try to do something new.

Cons: This cost seems to be increasing for basically the same feature. There have been added features, but they have not seems to be worth the increase in cost.

Overall: Billing and invoicing all in one place!

Fadf81ecdaefec0228a6469fd6e8dfc6

Even more powerful than I know how to use

Oct 10, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: It was easy to set up and connect to our various accounts, and it seems to have tons of useful features

Cons: It hasn't been the easiest software to figure out how to get a lot of benefit out of. I need to spend more time figuring out how to categorize our expenses and export much needed tax info. Also need to learn more about how to get regular reports out. These more advanced uses aren't intuitive.

Overall: I have yet to reap the full benefits, but it's been easy to set up, and I know it will help my business in the long run. I just need to spend more time to learn how to use it.

018548068a3bbfecdec5a41d876ccf79

Great tool for accounting in the cloud

Oct 10, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money

Pros: It makes it easy for the business owner (me) and my accountant to collaborate. It has been a solid tool to manage my finances, send invoices, receive payment by check or credit card. It has been great.

Cons: I have had only one issue and it has never been resolved after multiple attempts with support. two years ago, I noticed that the balance sheet was off by $140. This is something that should never get out of balance if you use the online software for everything like we do. So now, I have given up and just live with the $140 unbalance in the balance sheet. Otherwise, the software has been great. PS: This is why I gave customer support a low score. They should have worked it until it was fixed!

QBO

Oct 10, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Ease of use and the ability to log in from anywhere. It allows us to collaborate and get things done remotely.

Cons: Some glitches in the desktop app. It's not software, but is an app that allows easier connection instead of using a browser

does the basics, but is definitely limited

Oct 09, 2017
3/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
Likely
Extremely
Likely

Pros: It is the industry standard so accounting consultants will be familiar with the software and able to easily help.

Cons: QBO lacks the functionality to link inventory parts to a larger sale. For example, we sell a box of energy bars that contain twelve units. Ideally our inventory would decrease by 1 box and 12 packages with each sale. This is not possible with QBO.

So easy to use. Can access it anywhere.

Oct 07, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
Likely
Extremely
Likely

Pros: The software is very easy to use. You can access your account from anywhere, so all of your data is available on-the-go.

Cons: It is a little bit confusing to download invoices onto your desktop. It's also confusing to figure out the formatting of an invoice sometimes.

Overall: Makes it easy to create invoices for clients.

I rated the Customer Support as 5 stars! They are so helpful if you have any questions or problems

Oct 06, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Being a new business owner I am still learning the ropes of the business. It is sooo helpful to have others who are on my team be able to log in to their seperate log-in and help me on the back end of things (CPA, Bookkeeper, fellow Admin employees). The Customer Service team has been supper helpful for understanding anything I have questions about.

Cons: The Desktop version of Quick books was a little less in price. Also, be warned that Quickbooks reminds you of when your taxes are due but they could be on the wrong schedule. Also, be aware that Quick books does not pay local taxes for you. You must do that yourself! The PSD codes are also a little weird so you have to be careful that Quickbooks is recommending the right ones when you enter a new employee.

Overall: I said it all in my review... Customer Service is #1 on my list also having my team of people having access to the Quickbooks on separate log-in's.

0986c8acdce43a85eaa6564f8911f1fe

LOVE the updated UI

Oct 05, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Quickbooks Online has always been good, but with their updated UI I find it an exceptional software usage experience. I'm a software designer myself and I consider this to be one of the best designed SaaS applications out there. I also love the fact that it's in the cloud making it easy to add team member, share with the accountant etc. Also love the mobile app for easy updates and transactions.

Cons: The only thing I haven't liked about QuickBooks is that its feature set is limited compared to its desktop cousin. However, for most businesses, it's not much of a limitation because they are limited to features that most small businesses don't need.

Great Experience

Oct 05, 2017
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Comments: Overall, I am very pleased with this product. The price is hard to beat for the quality of the program.

Pros: This program is the most user friendly of any accounting software I have seen. The interface is simple and easy to understand. Support for the online version is relatively responsive and helpful when needed.

Cons: When paying vendors, if the check has more invoices than fits on the page, there is no way to print a full remittance. It was frustrating to not get a full detail of the larger checks that were cut.

Works well & being able to use Online allows work from outside office while home, travel, weekends.

Oct 05, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: Quickbooks Online is stable and great to work with. Allowing work from home, while travelling, on weekends & evenings is a great benefit.

Cons: Found some account names & fields are lacking for a law office, such as I have, but once those specific items were added it was great to have available from anyplace I worked.

I've had a great experience with QuickBooks Online. I love that it's so easy to learn!

Oct 05, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I love the ease of use. It's easy and quick to learn for someone not having knowledge of financial software background, such as myself.

QBO is not as User-Friendly and does not have some of the features that made it 'Quick'.

Oct 05, 2017
3/5
Overall
3 / 5
Ease of Use
2 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
Likely
Extremely
Likely

Pros: You can access it online from anywhere. The Search feature is a helpful one, that allows you to search for anything in the SW - Ref #, Amount, Memo, etc.

Cons: It took away the very features that made it easy to use. The Open Windows that allowed you to move around the different areas, i.e., Vendors, Invoices, Chart of Accounts, etc., without having to close the Window each time is gone. The Tabs / Links to each area, i.e., Vendors, Customers, Company have been removed and now you have to go to the Gear Wheel or the "+" to find the feature you want.
It does not recognize Job #'s, so finding information on a Project requires running a report.

Overall: Can access it from anywhere online.

Quickbooks online has made things easy and efficient

Oct 05, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The online cloud-based platform allows my bookkeeper and I to be on the same page at all times. The integration with other software assists in keeping things straight without as much data input.

Cons: No complaints about this software other than some of the integration that we had with other programs didn't quite go in the way that we thought it would and there was some backing out of data to be done.

Overall: It assists my business in running with everyone being informed and allowing me to make better financial business decisions.

Not as good as PC based QuickBooks

Oct 03, 2017
3/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support

Pros: QuickBooks has always been the gold standard of easy to use low cost accounting software. The original PC based software was full of great features and easy to use. The online version allows access from anywhere, and can be used by multiple people at the same time.

As a CPA, I am able to access my clients books without leaving my office.

Cons: Unfortunately, the online version does not have all of the features of the PC version. Also, unlike the PC version, you are required to pay an annual fee.

Quickbooks is ok for most small business applications.

Oct 03, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Value for Money

Pros: Online option let's people access information no matter their location. Tracks the income and expenses correctly.

Cons: The journal entry process doesn't work as I would hope, and closing and accruing items on the month end books is awkward.

Better than the Desktop Version

Oct 03, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Accessible from everywhere
No Backups Required
Mobile App
No Upgrades or downtime due to maintenance

Cons: An internet connection is required which can create an issue if you are working in a remote location. That said, how often do you need to do accounting in a remote location?

Overall: We use this as the accounting system for our law firm and have found it to be excellent in addressing our accounting needs.

Easy to use with a great API

Oct 03, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: The API is extremely flexible which allows for more app development in relation to QBO. This is a big plus for people like me who like to add their own custom features.

Cons: The price is a little high for what it is.

Overall: Basic bookkeeping and that's about it. The API is great like I said

Great software

Oct 03, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Easy to use Great app Allows you to enter unlimited clients Ability to bill ahead of time and set reoccuring invoices.

Cons: Hard to get back to smaller packages once upgraded. I upgraded and once I tried to go back I was unable to.

Extremely Slow! Horrible! Nightmare!

Sep 30, 2017
2/5
Overall
2 / 5
Ease of Use
2 / 5
Features & Functionality
2 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 2.0/10 Not
Likely
Extremely
Likely

Comments: Don't do it!!!!! If you are using the desktop version then keep using it until Quickbooks stops producing it and then transition over to another product if the online version is not up to speed by then.

Pros: Convenience of having access from anywhere. I can work from home or while away from the office and even from my smart phone.

Cons: It is so slow I cant get anything done! When we first switched from the desktop version 3 years ago I estimated it takes 10 time longer to perform transactions that took a split second on the desktop version. I made it a point to just cut out anything that wasn't absolutely necessary. The past few months it has become so slow! Try editing a customers transaction and be prepared to do something else for over a minute while it is being opened! I can't do this anymore! It's ruining my bookkeeping and its wasting our time! Problem is I've been using Quickbooks since I started my business in 1997 and every customer and every transaction is there! This is a nightmare!

I use quickbooks online to keep track of all aspects of the business including accounts payable and receivable, and to create reports

Sep 21, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: The ease of downloading bank and credit card information is a great feature that saves a lot of time

Cons: The functionality for matching bill payments to outstanding invoices is not intuitive and needs to be managed carefully to avoid problems

Quickbooks Online makes your home accounting look professional

Sep 20, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Comments: I have used Quickbooks Online at several different CPA firms. It is relatively easy to set up, they have decent customer support (please take the training they offer...please), and it can help the non-accountant to keep their books in order, get decent activity to the Tax Accountant at the end of the year, and makes it easy to print out Balance Sheets and Income Statements for loan purposes.

Pros: Good support, its "real" accounting, and it is 600% better than opening up an Excel document and starting to enter expenses.

Cons: There is a learning curve if you are not an accountant, you do need to do the training, and I would recommend that your computer experience is above Facebook and email.

Recommendations to other buyers: Its worth the money, having decent books can save marriages, businesses, and your sanity.

Simple.

Sep 20, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Easy to Use, User-Friendly Interface, Great Support, Real Time Information, great expense breakdown.

Cons: Needs Better Categorization, needs more customization options, needs the Ability to change accountant information, and ability to add more than one of the same type of credit card

Great to have access to financials offsite

Sep 18, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality

Pros: I like that it can be accessed from anywhere. Sometimes you need to run a financial report when you are away from the office and it is easy to do. I like how easy it is to quickly drill down into a cost center and find a specific invoice. We also use quickbooks to pay our employees and it is convenient for employees to have all of their pay stubs, vacation accrual and other related information in one place.

Cons: All the filter options to designate the query. I really have to pay attention if I attend to select, monthly, quarterly, annual, etc. Sometimes too much detail is difficult to read and then I have to go back and rerun the report.

Quick, easy installation and ease of use

Sep 18, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Easy set-up and installation. Entering of invoices and payments is very easy. Tracking of cash balances before and after cutting checks is great.

Cons: Some reports/information I need is difficult to find. This could just be my limited use of the software or my experience with other software products.

QB Online is convenient, cloud based accounting software.

Sep 18, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Useable through browser or app. No license required per computer. Accountant can have access for review. Good features with optional add ons, such as Payroll.

Cons: Different layout than installable QB, with resulting learning curve. Not for Profit version not available in QB Online. Rare 'glitch' in files resulting in changed/erroneous entries. Customer service help for that required convincing first CSR and then accessing more senior help.

Overall: Bookkeeper can work off site while office still has access. Payroll is straightforward. Accountant has access to streamline year end review/report

Simple, Different then Desktop

Sep 18, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Great program! Use the app and quick capture photo of receipts- enter and your done! Get a QBO recommended CPA - Bookkeeper- I did and well woth the help and dollars!

Cons: Love the ease of use and accessibility. Be careful to educate yourself on the platform being different then QB Desktop- spend a little time exploring and taking the online tutorials or you may be behind the curve getting active books done after migrating.

Overall: Running the business efficiently.

Easy to use

Sep 17, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Easy to use. I use it for my small business. I like that everything can be done from my phone.

Cons: Wish it could do more. I hope it expands to being a field service management software. Otherwise nothing bad to say

I had a terrible time transfering from regular to online, especially my payroll. Went back to reg.

Sep 15, 2017
4/5
Overall
1 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 4.0/10 Not
Likely
Extremely
Likely

Pros: I thought is would be great to be able to work on any computer. The flexibility of that would have been wonderful for our company situation.

Cons: It was a big mess trying to transfer my existing payroll on regular QB to the online version. It was such a mess, I just gave up. Customer support is always great, however. Maybe I could have gone that route, but I just was too frustrated at that point that I just went back to the regular QB program.

Overall: None

For the slightly less technical, you can do this.

Sep 15, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Comments: I know many people who are very comfortable and use QuickBooks a lot. The software does so much more than what the average user would use. You do have to know a little bit about software/computers to use this.

Pros: This product is fairly easy to use. There are a lot of helpful hints in the software. Customer support is also helpful.

Easy to use, but needs to be more robust.

Sep 15, 2017
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
Likely
Extremely
Likely

Pros: Very easy to use and accessible anywhere. I love the integration with our banking and payroll. This makes it extremely easy to use.

Cons: Not enough reporting on customers. It would be helpful for managing our business to know on average how quickly each customer pays. There is also a "Tasks" field on the dashboard that can't be cleared, so I now have a task that is 624 days past due. Not a problem, just an unnecessary nuisance.

Simple interface, full-service features for your bookkeeping needs, affordable DIY solution.

Sep 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Always available in the cloud, I no longer worry about being at a particular computer or transferring data when software updates or computers change. QB online has the all inclusive features I need to effectively manage my small business expenses, account receivable, payments, and more.

Cons: The software keeps up with new needs which mean it is always changing. This is good for a flexible techie but may not suit someone who doesn't like changes in software platforms.

Overall: Ease of use, 1 location accessible online at all times. All my small business bookkeeping needs can be addressed.

I RECOMMEND QUICKBOOKS ONLINE TO MY CLIENTS

Sep 14, 2017
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Comments: I AM A QUICKBOOKS ONLINE ADVISOR

Pros: IT ALLOWS ME TO PROVIDE COST EFFECTIVE CONSULTING TO MY CLIENTS WHO KEEP A SET OF BOOKS. SINCE IT IS AN ONLINE ACCOUNT THERE IS NO FILE SHARING OR EMAILING NECESSARY,

Cons: IT IS NOT AS INTUITIVE AS THE COMPANY NAME SUGGESTS. IDEALLY THE CLIENT CAN GET THEIR QUESTIONS ANSWERED OVER THE PONE, BUT SOMETIMES THEY NEED TO COME INTO THE OFFICE.

Quickbooks online

Sep 14, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: Easily accessible and potential to use great features. The online layout is great and I like everything I can do with the software.

Cons: Price is a little high for just 1 employee. Not quite worth it. Trying to use the mo Ile version makes things more difficult. I am not always able to use a laptop.

Frustrating

Sep 13, 2017
1/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality
4 / 5
Customer Support
1 / 5
Value for Money

Pros: I love Sass models for software and Quickbooks connects to almost every app available for enterprise or small business.

Cons: Not very feature rich as far as its own features. And if you ever decide to move to another bookkeeping solution the transition is a nightmare.

QuickBooks Online is solid

Sep 13, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: It's easy to set up new clients, new invoices, and manage accounts. It helps us keep all our financial information in the same place, and consolidate our financials into one program that does it all.

Cons: We have two separate divisions, and when sending out invoices, can differentiate between invoices for each company, but can't have our different logos on the two invoices. This isn't something that actually affects us in the way we do business, it's purely an aesthetic thing. If that's the worst thing about a program, is it really even a con?

Good software. Nice to have it online

Sep 12, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
Likely
Extremely
Likely

Comments: In general I like it will enough.

Pros: Nice to be able to add expenses on the fly or pull up reports when I want to check a number. Also easy to add numbers at the end of the day as opposed to remembering to do it later in the laptop

Cons: Annoyed that they've priced the software and stop servicing it so it's exactly the same price as online. Offline software would work great for years and years which is bleeding to cash strapped small businesses. Also the constant push to use their other services gets old.