# QuickBooks Online Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about QuickBooks Online Software - reviews, pricing plans, popular comparisons to other Accounting products and more. Source: https://www.capterra.com/p/141374/QuickBooks-Online/reviews --- # QuickBooks Online Software Review 2026: Features, Integrations, Pros & Cons Last updated on June 3, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) QuickBooks Online ## What is QuickBooks Online? QuickBooks Online is the ideal solution for accounts payable professionals, providing powerful tools to streamline your payment processes. Trusted by over 7 million users worldwide, QuickBooks helps you manage & track expenses, and stay on top of your cash flow—all from one easy-to-use platform. Automate bill payments, track due dates, and manage multiple payment methods efficiently, all while staying organized. With real-time reporting, you can ensure accuracy and make data-driven decisions quickly. Enjoy the flexibility to work from anywhere and access your accounts with ease. You can also integrate QuickBooks Online with your existing systems to enhance your workflow. Best of all, try it free for 30 days and experience the benefits firsthand. ## What is QuickBooks Online used for? [Accounting](https://www.capterra.com/accounting-software/)[Billing and Invoicing](https://www.capterra.com/billing-and-invoicing-software/)[Payroll](https://www.capterra.com/payroll-software/) Recognitions Shortlist Top alternative Featured Overall rating Based on 8,471 user reviews Reviews sentiment Positive 86% Neutral 8% Negative 5% Pros & cons Streamlined and intuitive workflow Comprehensive remote accessibility features High and rising subscription costs Frequent glitches and instability Starting price $38 Flat Rate, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... - Accounting / 2026 - Billing and Invoicing / 2026 - Business Management / 2026 - Construction Accounting / 2026 - Expense Report / 2026 - Financial Reporting / 2026 - Accounts Payable / 2025 - Accounts Receivable / 2025 - Budgeting / 2025 - Financial Management / 2025 - Recurring Billing / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for QuickBooks Online?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.intuit.com&name=QuickBooks Online) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### QuickBooks Online 4.3 (8,471) VS. [4.3 (705)](https://www.capterra.com/p/76/Intacct/reviews/) Starting Price $38 Flat Rate, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.2 (7,705) Ease Of Use 4.2 (631) Value For Money 4.2 (6,614) Value For Money 4.0 (538) Customer Service 4.0 (6,318) Customer Service 4.0 (570) ## QuickBooks Online alternatives [4.2 (2,046)](https://www.capterra.com/p/135757/NetSuite/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [4.2 (1,312)](https://www.capterra.com/p/135618/Odoo/reviews/) Starting price $31.10 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [4.0 (561)](https://www.capterra.com/p/174753/Sage-50cloud/reviews/) Starting price $124.42 Per User, Per Month Pricing Options Free Trial Free Version User Rating 75% of reviewers rated it above 4 stars Highest Rated [4.4 (243)](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/190778/QuickBooks-Online/alternatives/) ## FAQs about QuickBooks Online Overview ### What problems does QuickBooks Online solve? QuickBooks Online solves scattered financial records, manual expense entry, receipt chaos, and delayed visibility into cash flow by syncing banks, capturing receipts, tracking mileage, and centralizing invoicing and bookkeeping in the cloud. Small business owners, accountants, bookkeepers, contractors, and remote teams benefit most from faster reconciliations, cleaner tax prep, and easier collaboration. Answer based on 3781 reviews Overview ### Which roles and teams benefit most from QuickBooks Online? QuickBooks Online is most used by small business owners, executives, and finance teams that need clear visibility into cash flow and day-to-day finances. Office managers and operations leaders use it to handle invoicing, expenses, payroll, and reporting, while accountants, bookkeepers, controllers, and CFOs rely on it for reconciliation and financial oversight. Answer based on 7694 reviews Overview ### What company size and industries is QuickBooks Online built for? QuickBooks Online is built primarily for small businesses, which make up 90% of reviewers, and it is most common in accounting at 11%. It also serves freelancers, accountants, bookkeepers, CFOs, contractors, retailers, professional services, nonprofits, and charities, with additional reviewer concentration in construction at 7% and retail at 5%. Answer based on 8456 reviews Features and Usability ### What are the key features of QuickBooks Online? QuickBooks Online includes core accounting, invoicing, bank reconciliation, expense tracking, and financial reporting as its most-used features. Differentiators include online payments, recurring invoices, receipt capture, mileage tracking, and cloud access for accountants and teams. Reviewers also frequently mention bank feeds, transaction matching, and customizable reports for small-business bookkeeping. Answer based on 1632 reviews Pricing ### How much does it cost and what fees or limitations are included? QuickBooks Online starts at $38/month for Simple Start, with Essentials at 75, Plus at 115, and Advanced at 275; a free trial is available. Reviewers call it affordable and cost-effective for small teams, but note higher tiers, add-ons, and user limits can make scaling expensive. Answer based on 1225 reviews Integrations ### Which third-party tools and platforms does QuickBooks Online integrate with? QuickBooks Online integrates with Microsoft Excel, PayPal, Shopify, Stripe, WooCommerce, Gusto, Zapier, and BILL Accounts Payable & Receivable. It also connects with QuickBooks Time, TurboTax Business, and QuickBooks Payroll, and supports over 100 integrations overall across ecommerce, payments, payroll, and accounting workflows. Answer based on 1117 reviews Getting Started and Support ### How easy is it to onboard and train a team on QuickBooks Online? QuickBooks Online is fairly easy to onboard for small teams, especially users with basic bookkeeping knowledge or prior QuickBooks experience. It offers live online sessions, webinars, documentation, and videos. Reviewers say beginners and nontechnical staff can learn core tasks quickly, while admins and teams handling setup, customization, or migrations usually need more time. Answer based on 725 reviews Getting Started and Support ### What customer support options does QuickBooks Online offer, and how do users rate the experience? QuickBooks Online offers email/help desk, FAQ/forum, a knowledge base, phone support, and 24/7 live representatives. Users describe support as mixed: many say agents are helpful and often resolve routine issues quickly, while others report long waits, outdated help articles, repeated transfers, and inconsistent handling of more complex technical or billing problems. Answer based on 1431 reviews Security ### How does QuickBooks Online handle data security and access control? QuickBooks Online uses secure cloud storage, secure logins, two-factor or multi-factor authentication, SSO, backups, audit trails, and role-based permissions so teams, accountants, and remote staff can access only what they need. Some reviewers say permissions can feel insufficiently granular, security prompts can be intrusive, and occasional lockouts or login issues create frustration. Answer based on 193 reviews ## Who uses QuickBooks Online? Based on Capterra reviews from the past year Talk to a software expert to get a free software list tailored to your business needs Company size Based on 517 reviews 100% 75% 50% 25% Smallbusiness Midsizebusinesses Enterprise Top job functions Based on 517 reviews Administrative 45% Administrative 45% Finance & Accounting 14% Entrepreneurs/ Owners 11% Construction 5% Others 24% Top industries Based on 517 reviews Construction 45% Accounting 21% Health, Wellness and Fitness 16% Non-Profit Organization Management 11% Other 7% ## Pros and Cons Streamlined and intuitive workflow 90% positive reviews out of 1413 Most reviewers indicate ease of use, highlighting intuitive navigation, helpful tutorials, and time-saving automation for daily tasks. Madeline R Mechanical Engineer, 2 - 10 employees. "I only use it a few times a month, but when I do, it's simple and quick every time." High and rising subscription costs 55% negative reviews out of 832 Some reviewers feel pricing is steep, with frequent increases, costly add-ons, and limited features for lower-tier plans. David K President, 11 - 50 employees. "Intuit practically has a monopoly here (especially after acquiring Xero) - and they just lay the costs onto us business owners. So prepare yourself for the monthly, quarterly, or annual email saying how they need to increase costs for whatever reason to justify it." Comprehensive remote accessibility features 96% positive reviews out of 642 Most reviewers describe remote access as essential, enabling seamless multi-device, multi-user collaboration from anywhere. Gena E Owner, 1 employee. "What I like most about QuickBooks Online is the remote access, which allows me to work from anywhere in the world." Frequent glitches and instability 70% negative reviews out of 614 Most reviewers report recurring bugs, system crashes, and unreliable updates, making troubleshooting and error resolution time-consuming. Kayla J Director, 11 - 50 employees. "The glitches in the system, errors with loading, and a lot of occurrences when you cannot access the site." Robust expense management tools 90% positive reviews out of 452 Most reviewers find expense tracking efficient, with real-time syncing, receipt capture, and automated categorization simplifying finances. joseph A ceo, 2 - 10 employees. "It made it simple for me to manage my business finances and track expenses." Slow performance and lag 72% negative reviews out of 376 Most reviewers describe performance and speed as problematic, citing slow load times, lags, and dependence on stable internet. Rick K owner, 2 - 10 employees. "Its overall slow to switch between screens and you can't have multiple screens open like you can with the desktop version." ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Expense Tracking 4.5 (1,317) 68.94% of 1317 reviewers that rated this feature as important or highly important With this capability, you can monitor, categorize, and organize expenses in real time, often by syncing with banks and credit cards. Reviewers appreciate its automation, receipt attachment, and integrations with Concur, Bill.com, and Amazon, which simplify tax prep and reporting. Financial Reporting 4.4 (1,301) 65.10% of 1301 reviewers that rated this feature as important or highly important You get a wide variety of customizable financial reports, including profit/loss and balance sheets, to assess business health and share with stakeholders. Reviewers indicate reports are easy to generate and export, but some wish for better custom report building and sales tax handling. Billing & Invoicing 4.4 (1,270) 61.10% of 1270 reviewers that rated this feature as important or highly important It helps you streamline revenue collection by creating, sending, and tracking invoices with reminders and online payment options. Reviewers appreciate its ease, automation, and integration with ConnectBooster and Stripe, though some desire more customization for invoice templates. Income & Balance Sheet 4.5 (965) 71.81% of 965 reviewers that rated this feature as important or highly important QuickBooks Online offers easy generation and customization of income statements and balance sheets, giving you snapshots of profitability and financial health. Users think the real-time reports, drill-down details, and integration with billing systems are valuable, though some want better customization. Invoice Creation 4.5 (764) 67.41% of 764 reviewers that rated this feature as important or highly important This aspect lets you quickly create, customize, and send professional invoices, with options for branding and tracking payments. Some reviewers find it intuitive and time-saving, but others wish for more template customization and easier batch processing for large volumes. Bank Reconciliation 4.4 (1,321) 65.10% of 1321 reviewers that rated this feature as important or highly important Compare and match accounting/financial records with corresponding bank statements QuickBooks Online 182 features Method used in decision-making that allows businesses to input variables to forecast potential outcomes or possibilities Generate, file and review 1099 tax forms for IRS (Internal Revenue Service) Track 401(k) participant contributions and employer match Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Track money owed to a company's creditors/suppliers Track outstanding invoices and the money owed from clients Recognizing income when earned and expenses when incurred regardless of when cash is received or disbursed. Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH) Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Generate one-off reports that meet information requirements Verifies and confirms the accuracy of an address Categorizes outstanding invoices based on the amount of time they have remained unpaid Application programming interface that allows for integration with other systems/databases Manage the process of evaluating documents or requests submitted for approval Manage adding fixed assets to proposed budgets Manage assets throughout their lifecycle to optimize profit Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle Manage attendance for classes, shifts, meetings, or events A record of all activities within the system, including user access, changes made, etc. Data is backed up automatically to prevent data loss Setup and send recurring or automated bills Compare and match accounting/financial records with corresponding bank statements Record employee's benefit plans and selections throughout career progression Track the list of items required to be billed/invoiced to clients It helps you streamline revenue collection by creating, sending, and tracking invoices with reminders and online payment options. Reviewers appreciate its ease, automation, and integration with ConnectBooster and Stripe, though some desire more customization for invoice templates. Gateway through which end users can view past bills and pay current invoices Create budgets based on historical data and future projections Monitoring, analysis, and projection of the movement of cash into and out of a business over a specific period Process of managing an organization's cash resources, including cash on hand, investments, and bank account balances Organize and group data or items based on various criteria A financial statement that lists a company's accounts and details the account type and balance Print paychecks issued to confirm payment of wages or salary Receive and deposit or issue and record check payments Issue payments to third parties via checks Manage contact details and communication with clients Tracking, calculating, and paying commissions and earnings to employees Track and manage adherence to policies for any service, product, process, or supplier Combining loans, assets, liabilities, and other financial data from multiple subsidiary companies into one entity for reporting Centralized database of stakeholders and their contact information such as names, address, phone number etc. Business model where clients pay their lawyer a fee only if the case is won/settled successfully Streamlines the entire accounting process, from ledger entries and expense tracking to accounts payable, financial reporting and more. Forecast the cost and resources required to complete a project Manage budgets, track and optimize spending and align capacity to workload demand Financial system that helps create and manage physical/digital credit cards and track transaction activities Accept and process credit card transactions Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Record customer information, purchase history, and other notes Reports that show customers their invoices, payments, and balance on the account Add customized logos and colors to align with company branding Customize data fields to support various needs and use cases Customize contracts and forms to collect specific information Invoices that can be tailored according to company's branding, payment terms and personalized information Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Assembly of graphs and charts for visualizing and tracking statistics/metrics Import and export data to and from software applications Graphical representation of data Digitally deposit correct payroll amounts into individual employee's bank accounts Track products that are for sale at a reduced price or part of coupon promotions Customizable sample documents that contain placeholder text or a standard layout that can be repeated for each new file Track/record financial donations made by members, along with the issuance of tax receipts/documents Track and view detailed financial donation history made by contacts and members Track and maintain donor relationships throughout various stages/activities including contact information and previous outreach Assemble applications and processes by dragging over and arranging pre-built components Process of automatically notifying clients when payments fail to ensure invoices are paid Receive an automatic notification when the exact same payment is about to be initiated for the second time Transfer money electronically between two bank accounts Electronically collect payments for goods or services Digitally sign online documents Manage, store and organize emails within the system or via third-party apps Track employee schedules, availability, and performance across projects and tasks Estimate expected cost based on various factors before a project begins Identify and track situations that legally reduce financial liability Attaching relevant receipts or supporting documents to submit expenses for reimbursement Plan, pay and track business related expenses. With this capability, you can monitor, categorize, and organize expenses in real time, often by syncing with banks and credit cards. Reviewers appreciate its automation, receipt attachment, and integrations with Concur, Bill.com, and Amazon, which simplify tax prep and reporting. Manage information and/or provide updates regarding student financial aid Evaluate units, projects, budgets, and other finance-related data to gauge their performance and potential risk Plan, manage, and track the financial activities of an individual or organization You get a wide variety of customizable financial reports, including profit/loss and balance sheets, to assess business health and share with stakeholders. Reviewers indicate reports are easy to generate and export, but some wish for better custom report building and sales tax handling. Centralized database to track details of fixed assets such as depreciation and maintenance scheduling/history Primarily serving architecture, engineering, and construction industry professionals Software designed for higher education organizations Intended for medical use such as diagnosis, treatment, and consultation Software specialized for non-profit organizations For realtors, real estate investors, property managers, and other real estate professionals. Primarily serving churches and religious organizations Designed for small businesses Designed to be used by trucking businesses Form predictions based on past and present data/trends Identify and prevent suspicious activity Manage revenue acquired through grants, donations, and other sources (accountability vs. profitability) Manage allocation and performance of financial assets Centralized accounting record which tracks all financial transactions Monitor application statuses, proposals and award funds Business model that charges based on the amount of time spent on an hourly basis QuickBooks Online offers easy generation and customization of income statements and balance sheets, giving you snapshots of profitability and financial health. Users think the real-time reports, drill-down details, and integration with billing systems are valuable, though some want better customization. Track and manage inventory levels to maintain proper supply Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items This aspect lets you quickly create, customize, and send professional invoices, with options for branding and tracking payments. Some reviewers find it intuitive and time-saving, but others wish for more template customization and easier batch processing for large volumes. Store and view prior invoices for each account/client Captures invoice data and maintains comprehensive records for auditing and reporting purposes Creation, processing, verification, and execution of invoices till the payment is made Calculate total itemized costs, including initial costs and any changes Track and visualize the status of an ongoing job and the time spent on tasks or projects Software designed for kindergarten through 12th grade schools Log miles driven for tax deduction or reimbursement purposes Access software remotely via mobile devices Access the system via a mobile application Clients can submit payments via mobile devices Scan and upload receipts to a central database using a mobile device Manage the accounting and financial aspects of multiple locations or companies in a single location Pay employees in multiple countries using correct currencies and correct tax deduction amounts Manage and handle various international currencies Manage the accounting and financial aspects of multiple operations and departments or ongoing projects from a single location Set rebilling periods, charging customers one rate annually or semi-annually, then a better rate afterward, as a subscriber benefit Pay employees in multiple states with correct tax deduction amounts in each Ability to manage transactions online with a mobile device or computer. Create, send, and view electronic invoices Accept and process online payment transactions Manage and track customer orders for goods, investments, or any other purchases Flag a transaction when a customer pays more than they owe and either refund the overpayment or save the overpayment as a credit Allow customers to make a partial payment on an invoice and track remaining debt Tracking, managing, and initiating the transfer of funds for overdue customer payments Accept, record, and reconcile financial transactions Reconcile payments with corresponding invoices or orders for accounting purposes Track sent and received payments, invoices, and bills. Manage employee salary processes, data, taxes, and records administration efficiently Delegate payroll processing to third party vendors View and track payroll metrics including tax liabilities, pay rates, working hours, deductions and more Store, process, and transmit cardholder data in compliance with the Payment Card Industry Data Security Standard (PCI DSS) Accept and process customer payments for products or services using hardware and software A type of financial statement used to record and report an organization's revenues, costs, and expenses over a specific amount of time Document and report the progress of ongoing projects Manage and track financials on a project-to-project basis Business model that bills clients an amount based on the project/task/job performed Plan and coordinate all the resources, costs and time needed to execute assignments Estimate or forecast of a future scenario based on the study of present trends Create, send, and track purchase orders and their statuses Aligns purchase orders with incoming invoices and receiving reports Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity Integrates with QuickBooks Generate quotes or estimates for customers Receive data and information in real time Active reporting of data and metrics Receive system updates as soon as any changes are made Upload, track, and submit receipts in a central database A list of customers and their payments due updated on a monthly basis Generate recurring invoices Automatic and regular transactions made through a secure online platform at predetermined intervals (monthly, quarterly, etc.) Automated process of charging customers at regular intervals for repeated access or use of a product or service Manage compensation for out-of-pocket expenses incurred by an employee, client or another party Timed notification for any upcoming task, deadline, appointment, or activity Access work applications remotely, for when working away from the office and/or traveling Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data An accounting principle that identifies the specific conditions in which revenue is recognized and determines how to account for it. Calculation of consumption tax imposed on the sale of goods/services Plan availability and assign specific time slots for tasks and resources Online portal through which end users can access the system, manage tasks, or obtain information Allow users to create their own reports and financial statements Track the amount of money spent on a certain product or with a certain supplier Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access At a high level, visualize a preferred outcome, define goals and identify specific steps to achieve them Calculate tax and make deductions on gross income from sources like wages, investments or self-employment Track tax-related transactions, tax remittance and tax reporting for various groups of employees and contractors The completion of documentation that calculates earned income and the taxes to be paid, also called a tax return Declaration of income made to tax authorities Implementation of various strategies to manage tax obligations via planning and maintaining compliance Set up connections to third-party platforms to improve business processes Log and record hours worked and costs spent to assist in billing and invoicing Measure and track time including hours worked and paid time off (PTO) Track movement of transactions across accounts Manage bookkeeping for client trust accounts Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Request, track, and manage time off requests and vacation time Goods and services tax Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. Track revisions and updates made to files and navigate between different versions Automatically create and distribute W-2/1099 tax forms to employees. Automatically subtract garnishments from wages Get Advice We can help you find the software with the features you need. Features 4.3 (7,500) 4.3 Based on 7,500 reviews ## Pricing Value for money 4.2 (6614) Free Trial [View pricing plan details](https://www.capterra.com/p/190778/QuickBooks-Online/pricing/) Simple Start $38.00 Flat Rate,Per Month It includes: - Bookkeeping automation - Invoice and payments - Tax deductions - General reports - Receipt capture - Mileage tracking - Cash flow - Sales and sales tax - Estimates - Contractors - Bill management Essentials $75.00 Flat Rate,Per Month It includes: - Connect 3 sales channels - Multiple currencies - Enter time - Enhanced reports Plus $115.00 Flat Rate,Per Month It includes: - Connect all sales channels - Inventory - Project profitability - Financial planning - Comprehensive reports Advanced $275.00 Flat Rate,Per Month It includes: - Auto-track fixed assets - Data sync with Excel - Employee expenses - Batch invoices and expenses - Custom access controls - Workflow automation - Data restoration - 24/7 support & training - Revenue recognition - Powerful reports Value for money 4.2 (6,614) 4.2 Based on 6,614 reviews ## Integrations [ PayPal](https://www.capterra.com/p/207944/PayPal/)[ Microsoft Excel](https://www.capterra.com/p/176574/Excel/)[ QuickBooks Time](https://www.capterra.com/p/151722/TSheets/)[ Shopify](https://www.capterra.com/p/83891/Shopify/)[ Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)[ Gusto](https://www.capterra.com/p/131882/Gusto/)[ Freshdesk](https://www.capterra.com/p/124981/Freshdesk/)[ Stripe](https://www.capterra.com/p/123889/Stripe/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.0 (6318) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.0 (6,318) 4.0 Based on 6,318 reviews ## User reviews Overall rating 4.3 Based on 8,471 reviews Filter by rating 5(4803) 4(2478) 3(726) 2(196) 1(268) Mentioned topic Sorted by most recent KC Kaycee C. Founder Health, Wellness and Fitness ### "Handy tool " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 June 25, 2026 I am still using it daily and I would recommend all freelancers to use this app. It helped me a lot during tax season Pros It’s quick to add every records to just one app! You may access the records from years ago by dates! Cons It’s not that cheap actually as a freelancer I paid a lot for it so hopefully they can adjust the price Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JH Jeff H. Front office manager Medical Practice ### "Reliable Accounting Software That Saves Time and Simplifies Financial Management" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 2.0 2.0 Likelihood to Recommend 7/10 June 24, 2026 Overall, my experience with QuickBooks has been very positive. It provides all the tools I need to manage my finances in one place, from invoicing and expense tracking to reporting and bookkeeping. The platform has helped streamline my daily accounting tasks and saves me a significant amount of time. While customer support can sometimes take longer to respond than I'd like, the team has generally been helpful in resolving issues. Despite a few occasional frustrations, QuickBooks has been a reliable and valuable solution for managing my business finances. Pros I feel like QuickBooks provides good value for what you pay. It has all the tools I need to manage my finances, create invoices, track expenses, and run reports without having to use multiple programs. It helps simplify my day-to-day bookkeeping and saves me a lot of time. Cons Customer support has been helpful whenever I've needed assistance, but there have been times when I had to wait longer than expected for a response. Occasionally, resolving more complex issues has required multiple conversations before finding a solution. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. NA Nicholas A. Principal Software Engineer Information Technology and Services ### "QuickBooks Online, A Solid Choice for Payroll and Reportin" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 June 24, 2026 Pros I enjoy the flexibility to review different aspect of my employee benefits and payroll. It is very easy when tax season comes around to do financial reporting and a self audit of my expenses/income. The customer support is also pretty solid. Cons The navigation can be a bit clunky at times and doing historical research of payrolls from prior years is not snappy. The cost compared to other software is quite high Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SM Sandra M. Owner Food & Beverages ### "Online all my activity" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 23, 2026 Pros Nothing changed, I still love it and I’m carrying on using it. There aren’t any major updates but they keep it easy and reliable to use. Cons QuickBooks Online suits me perfectly and I don’t have any reason to switch but I could be seduced by other alternatives out there. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. GS Geraldine S. Owner Construction ### "QuickBooks Online" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 June 23, 2026 It is ok; there aren't many other options to cover all the functionalities QB does but it does need a lot of improvement Pros reporting functions are decent, you can create custom reports as needed. It is also good to pay subcontractors Cons It can be very hard to use, the help function isn't always very helpful. Something keeps happening and contractors kept going missing Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LM Lisa M. CFO Non-Profit Organization Management ### "Quickbooks Online great for Non-profits" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 23, 2026 As a non-profit organization with limited staff, Quickbooks Online has definitely improved our efficiency. Tasks are less time consuming and multiple staff members have access to it, rather than the 1 user package we had with Quickbooks Desktop Pros After switching from Quickbooks Desktop to Quickbooks online, I think all aspects are wonderful. Ease of use and financial reporting are vital to me and Quickbooks online delivers exactly what I need. I have not yet taken advantage of the free 1hr consult, but it is available when I need it. Cons It is not so much a con, but the Quickbooks online version is very different from the Desktop version, so there was a little bit of a learning curve for me. Switched from [QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/) Quickbooks Desktop was discontinued for the level we had Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JB Joy B. CAO Luxury Goods & Jewelry ### "Enterprise to QBO" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 22, 2026 Overall, it’s been a rough transition and is still a work in progress but for the price difference you gotta expect that. Pros QBO was a big change after using Enterprise for 16 years. It’s a much better value for sure but with a very different way of doing things. The biggest difference is going from estimate to sales order to Invoice in Enterprise which is direct Estimate to Invoice in QBO. There is a way to do a Sales Order but reporting in Open Sales Order is, I believe, a big that needs to be fixed. Getting Financial reports is a bit trickier but doable. Customer support is amazing, except when out vibes to Sales orders but having everything on the cloud mashes accessibility A+ It is easy to use once you get the hang of it. Cons The sales order functionality and reporting on open sales orders is the absolute worst to try to figure out. Switched from [QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/) Pricing was the biggest reason but having all data on the cloud for accessibility was also a top priority. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TH Tim H. Business Owner Consumer Goods ### "Made things much easier" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 June 20, 2026 Pros It simplifies my accounting for my business - i can easily look at my tax year so far and project how I'm due to perform. Also links easily to bank account. Very reasonably priced. Cons There is so much in there, and on the app I find it a little bit glitchy to input invoices and expenses. The feature to upload a photo with a transaction also only works on desktop. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RR Rebecca R. Client Care Specialist Law Practice ### "Not as good as the Desktop format" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 June 18, 2026 Pros Ease for writing and printing checks. I have found the online version handy to use between our office and accountant. Cons I preferred the look and feel of the desktop version. The layout is not quite as intuitive on the Online version. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JW Jeffrey W. Owner Construction ### "Reliable for Bookkeeping" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 18, 2026 Overall, we've had a good experience with QuickBooks Online. It helps us stay organized, track our finances, and generate the reports we need. The biggest area for improvement is the integration with Jobber, which could be much smoother and reduce manual bookkeeping. Pros Easy invoicing, bank feeds, expense tracking, and accurate financial reports. It helps keep our business organized and saves us time. Cons The Jobber integration needs improvement. The sync isn't always reliable, so we spend too much time manually correcting and matching information. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/190778/QuickBooks-Online/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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