# Page 4 | Nintex Process Platform Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 4 - Is Nintex Process Platform the right Forms Automation solution for you? Explore 290 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/141379/Nintex/reviews

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Nintex Process Platform

4.4 (290)

[View alternatives](https://www.capterra.com/p/141379/Nintex/alternatives/)

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Last updated March 13th, 2026

# Page 4 - Reviews of Nintex Process Platform

## Showing most helpful reviews

Showing 76-100 of 290 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
Head of Development  
Government Administration  
Used the software for: 2+ years

### "K2 experience 2 years on"

April 26, 2019

3.0

We jumped into the K2 world with both feet, and did not make irt easy for oursleves by having our first app as a significicantly complex app. This has contributed to some of our issues - but K2 does have architectural issues that we hope will be addressed in 2020 releases.

Pros

Low code approach > Productivity Number of integrations out of the box > Productivity K2 people and support received

Cons

lack of support for CI/CD inability to have more than one instance (version) of an app on one server performance can degrade quite quickly the standard UI

Review Source

VR

Verified Reviewer  
Senior K2 Developer  
Information Technology and Services  
Used the software for: 2+ years

### "K2 for Developers"

April 16, 2019

5.0

K2 is an awesome tool and great skill to have. As more companies adapt low code solutions they will definitely be the front runner for such solutions .

Pros

K2 Smartforms and blackpearl was an easy transition from an C# SQL .net developer background to their latest Technologies. No more tedious code to step through , easy code control , GREAT deployment features with ease of use .

Cons

The installation is quite a mammoth task , and , low code can be cumbersome to first expose the API and then consume with Swagger etc.

Review Source

KL

Karin L.  
Business Analyst  
Government Administration  
Used the software for: 2+ years

### "Promapp and building processes and procedures"

July 7, 2020

5.0

This is unique product and has changed our organisation's approach to building procedures.

Pros

The combination of easilly creating maps, sharing them with the organisation and storing these in one system for easy access.

Cons

Smaller technical functions could be improved such as copy and paste activities between maps, ability to hide tags and the build in the ability to loops. I also would like to see an expansion on the integration of business Improvement tools not just a few lean tags.

Review Source

SS

Steve S.  
Quality Manager  
Food Production  
Used the software for: 2+ years

### "Simple, flexible, effective"

May 15, 2017

5.0

The ability to easily develop process maps that are easy for people to understand. Through the maps we have found people more likely to follow the process / procedure that the map applies to

Pros

The ability to configure without being an IT geek. The system comes with standard settings which are really easy to change to suit your business. Promapp has a look and feel that is familiar to most users so it so "comfortable". As a quality manager in a regulated environment I am also a huge fan of the audit trail that the system maintains - every change is tracked and logged.

Cons

Some of the terms used are unique to Promapp and cannot be changed . A small price to pay when compared to the benefits offered.

Review Source

DM

Dave M.  
Managing Director  
Staffing and Recruiting  
Used the software for: 6-12 months

### "Useful Tool, Lacking personal touch."

December 3, 2019

5.0

Our overall experience with Promapp was great from the initial engagement to on-site training and general assistance in personalizing the tool for our business. Our overall experience with Nintex has been less positive, it is more of a corporate organization and seems to be lacking the personal touch we experience with Promapp. we have found Nintex very rigid and unwilling to work with loyal customer needs.

Pros

Assisted in defining business processes and employee roles. Tied in multiple roles within the business. Inducting and training new staff simpler and more time-efficient. A useful tool for refining and simplifying business processes.

Cons

Following a review, comments were required, this can become time-consuming and not beneficial in all cases.

Reason for choosing Nintex Process Platform

Great service from Promapp. Based in New Zealand and general reviews were very positive.

Review Source

JF

Jacob F.  
Senior Consultant  
Computer Software  
Used the software for: 2+ years

### "Easy to Use Process Automation For Quick ROI"

July 1, 2020

5.0

Pros

It's an easy interface compared to other low code tools that does make it quick to use and quick to learn.

Cons

Due to the simplicity of use, it's hard to build and manage very complex solutions in it. It can also suffer with performance at large scale.

Alternatives considered

[Nintex Process Platform](https://www.capterra.com/p/141379/Nintex/)

Review Source

VR

Verified Reviewer  
IT-Service  
Information Technology and Services  
Used the software for: 6-12 months

### "Master of Process"

December 10, 2019

5.0

Pros

Promapp is very user friendly. The construction of a process is very simple and intuitive, with tags and a description each process can be described exactly. Processes are easy to map and new users can be quickly integrated into the new system.

Cons

If you build company structures, they can not be well represented in Promapp and you are forced to use the search.

Review Source

SR

Steven R.  
Process Manager  
Telecommunications  
Used the software for: 2+ years

### "Return to previous screen, Docmument Changes notifications, Auto Save, XML format"

December 8, 2019

4.0

Pros

Fit for purpose: Making process available to wider business Simplifying process mapping Direct linking of process to work instruction Simple admin capability

Cons

When trying to navigate to previous screen (process) Promapp returns to Process Group Option to turn off Document Changes notifications No auto save function Proprietary XML format limits integration with 3rd party process tools e.g. Process Mining suits

Review Source

Elizabeth A. G.  
Office Manager  
Computer Software  
Used the software for: Less than 6 months

### "Perfect program for standardising business processes"

January 27, 2018

5.0

Pros

This software has been great for writing and standardising all of our processes, in ALL aspects of the business. So far Promapp has reduced onboarding time for new staff, given us a central depository for all our processes, and has given us a way to receive suggestions and feedback (in a productive way) to encourage process improvement. We used to keep everything in SharePoint in individual files that were stored in many different locations, all written in a different way. Promapp gives us more control as to who can write and edit processes.

Cons

A bit of a learning curve for process writers, but ultimately not an issue once you get used to it. It would also be nice to print dashboard screens.

Review Source

Sarah C.  
Field Services Manager  
Architecture & Planning  
Used the software for: 6-12 months

### "DocGen for Salesforce by Nintex has saved us thousands!"

February 15, 2018

5.0

Pros

DocGen is a huge timesaver. We have shaved hours off our daily workload by being able to automate our proposal system through salesforce.

Cons

The initial set up is difficult. It has a pretty steep learning curve unless you're a programmer/admin. Support is very responsive with any questions, however, so getting a resolution should be quick and easy.

Review Source

Harsha V.  
Sharepoint Administrator  
Insurance  
Used the software for: Less than 6 months

### "Awesome Software tool for Automating Business Process Workflows within SharePoint OOTB"

April 3, 2018

5.0

Easy to create Workflows than custom workflows. Qualified User Interface. Quick Business Process.

Pros

\+ Easy to install and fast to learn and implement. + Easy to get a quick solution up and running! + Designing a working solution in a matter of minutes rather than weeks or months with custom coded solutions. + Simple drag and drop interface allows you to demo other end users on how to use it and enable other areas of the business to create their own workflows, thus engaging them throughout the process.

Cons

\-> Troubleshooting a workflow is a cryptic process. Adding "Log history" is a good debugging approach, but if there was a way to "Preview" the workflow somehow it would be awesome! -> Performance: If it is installed in On-premises version of SharePoint you might have no issues but if it is installed in online/O365 application performance is very slow and would definitely need improvements in performance aspect. -> If we have an option to restart the workflow at any particular stage, it would be more helpful. -> I don't think it will scale well for Big projects. Since it is so tightly integrated with SharePoint, we cannot move Nintex with solutions that have outgrown the recommended SharePoint list size. -> Would be nice if we can increase/decrease the viewing area so that we can see more actions of the workflow. -> I think adding more features like Reminders can help end users.

Review Source

DD

Demetris D.  
Application Architect  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Review of Nintex workflows on premise"

June 30, 2020

5.0

Pros

This product is great for on premises SharePoint. It improves and expands the capabilities of SharePoint workflows significantly and allows for a lot of functionality that is not possible with the SharePoint 2010 workflows, plus you do not have to install the obsolete Workflow Manager in 2019.

Cons

I am glad that SharePoint on premises is still supported. This is where the strength of the software is.

Review Source

VR

Verified Reviewer  
Brand and IT Manager  
  
Used the software for: 6-12 months

### "We use Nintex DocGen for our Salesforce and it is fantastic. Really helps us merge many documents."

March 7, 2018

5.0

Pros

Being able to merge documents into templates for our staff. We are a legal firm and we need to have the ability to create many documents based on our Salesforce instance.

Cons

We are running DocGen with Salesforce. We also use a third party storage application for Salesforce that DocGen currently does not integrate with.

Review Source

JL

John L.  
Vice President - Loan Operations  
Banking  
Used the software for:

### "We are more effective, efficient, and accurate when we use Foxtrot."

August 15, 2017

5.0

We get more done with Foxtrot. Whenever I have a chance, I recommend Foxtrot to others.

Pros

It is easy to use and there seems to be no limit. We use Foxtrot not only for mass file maintenance, but we use it as a loan interface to set up loans, we use foxtrot to extract information, and use Foxtrot in place of a tax service interface. I like the simple drag and drop feature of the target. I've used Foxtrot for almost 20 years and each version gets better. I enjoy the latest update as it allows me to see more of what's going on. It would easier to determine what I don't like. Having become foxtrot certified, we are able to do much more.

Cons

The one thing I found with the latest version (12.3) is when importing data (specifically a .csv file), if the file is currently open in excel, I am unable to import the file into Foxtrot. Also, if I am running different scripts one after the other, I find that I have to close out of Foxtrot completely in between scripts, otherwise I am unable to import the new data. I did not have this issue with previous versions.

Review Source

RS

Richard S.  
Consultant  
Information Technology and Services  
Used the software for: 1-2 years

### "Foxtrot is a total game changer for companies with rutines!"

November 18, 2018

5.0

Pros

Is there anything you can't like about the Foxtrot? It is all-in-one tool for all automation needs within the Windows environment (and more). What I like about Foxtrot the most is that no matter what do you need to automate, you can always do it many different ways. Also you don't have to be some rocket scientist or programmer, you can start automating with Foxtrot even if you know just how to use all the software you are using on daily basis within your work. On the top of that, Foxtrot has a group of amazing people behind, who are always here to help you!

Cons

There is nothing on my mind at the moment. The updates are received on regular basis, new functions are added very often, so there is nothing to complain about.

Review Source

AG

Ashish G.  
Senior Consultant  
Information Technology and Services  
Used the software for: 2+ years

### "Great Product Easy to use"

July 6, 2020

4.0

I used it for ten years it is a great solution to easily automate the most complex proceses

Pros

Ease of deployment Rich features Great Look and feel Easy for users

Cons

Sometimes Buggy Some of the features are limited In some cases easy deployment becomes complex due to unavailability of features and use of workarounds

Reason for choosing Nintex Process Platform

It was cheaper than K2 Easier to deploy than PowerApps and PowerAutomate

Review Source

CO

Claudia O.  
  
  
Used the software for: 6-12 months

### "Easy to use software"

August 23, 2016

4.0

I am using Promapp on a daily basis and the main thing that stands out from the rest is their customer support. Usually a response to a question is received within the same day. The answers usually include helpful additional information as well like tutorial links, manuals etc.

Pros

\- Easy to use - Great way of visualizing processes - Outstanding customer support - Maps that show processes are very clear

Cons

\- Attachments can be saved in specific formats only - Display of images in processes is not very clear - Linking a process with other processes does not work all the time depending on where the link is placed. - Entering Inputs/Outputs is not easy understandable for a user - Small adjustments to the processes take quite a while.

Review Source

KS

Kevin S.  
Analyst Developer  
Higher Education  
Used the software for: 2+ years

### "Powerful and versatile workflow automation"

April 26, 2019

5.0

Automation of cumbersome, manual, paper-laided processes using K2 workflow functionality to remove delays, waste, duplication, improving efficiency and quality across our processes.

Pros

Almost anything is possible with K2. It simplifies core dev tasks so that once you get the hang of it applications can be created rapidly.

Cons

It takes a while to learn how to get the best out of it - but that's true of everything!

Review Source

MH

Malcolm H.  
Health and Safety Adviser  
Government Administration  
Used the software for: 2+ years

### "Have had 'Promapp' (procedures) for many years, recently implemented 'Improvements'."

November 24, 2019

4.0

Less complex and therefore much easier for users and administrators than previous product.

Pros

Ease of set up, use and management (Improvements)

Cons

Limitations on configurability, often cannot use own terminology.

Reason for choosing Nintex Process Platform

Ease of use, was module for existing system.

Review Source

VL

Vongsi L.  
Developer  
Insurance  
Used the software for: 1-2 years

### "System limitations and Performance (Nintex Workflow and Nintex Form for SharePoint Online)"

December 4, 2019

4.0

Pros

Nintex Workflow easy to use, there are many options/features, the Nintex form also has great features.

Cons

Performance of the Systems, it takes times to load the Nintex form in SharePoint online, take time to start workflow, no option to track status (Cannot show in visual as in Nintex Workflow for SharePoint 2010) of the workflow instance, the system/workflow is currently not support setup delegation.

Reason for choosing Nintex Process Platform

Microsoft Flow still not support complex work flows / business flows

Review Source

DC

Denny C.  
Manager IT  
Oil & Energy  
Used the software for: 2+ years

### "Montez in the cloud poor value "

December 5, 2019

2.0

Very poor. Would not recommend. I will be looking for a new solution in 2020.

Pros

On prem , good function and ease of use. In the cloud lost functionality and performance really bad

Cons

Entire experience is awe full. Take 15-20 minutes to make a 10 second change.

Reason for choosing Nintex Process Platform

Not applicable. Upgraded to cloud. Joke on me not an upgrade at all.

Review Source

NS

Nehal S.  
IM Analyst  
Oil & Energy  
Used the software for: 2+ years

### "Nintex review"

December 22, 2020

5.0

Great experience

Pros

State machine workflows, great customer support and adaptation.

Cons

Lack of training resources specially for power users point of view. That's where Microsoft is dominating the market now.

Reason for choosing Nintex Process Platform

At that time it was (5 years ago ) one of the most function/feature rich product

Review Source

RR

Rob R.  
SharePoint Admin  
Government Administration  
Used the software for: 2+ years

### "Nintex Review "

December 5, 2019

4.0

We use Nintex within most of our SharePoint applications. The software provides a quick easy to maintain process automation for these applications.

Pros

The ease of use. Creating and updating workflows is very straight forward and intuative

Cons

Debugging workflows can sometimes be a challenge

Reason for choosing Nintex Process Platform

Better usability and functionality

Review Source

HT

Heidi T.  
Special Project Administrator  
Information Services  
Used the software for: 2+ years

### "Nintex is..."

November 22, 2019

4.0

We have been trying to move off of it for the whole 6 years I have been here and can't seem to do it. It is insidious.

Pros

Robust Complete Reliable Supported Flexible Unlimited

Cons

Expensive We use Nintex for our workflows behind our sharepoint environment Newer versions of SharePoint have some workflows built-in

Review Source

GM

Gary M.  
Systems Administrator  
Civil Engineering  
Used the software for: 6-12 months

### "Nintex has the best SharePoint product"

August 23, 2017

5.0

Ability to create nice forms and complex workflows to create entire systems on SharePoint.

Pros

As far as the Workflow and Forms products for SharePoint, it has no equal in the SharePoint world. You can create custom and advanced forms and complex workflows to do nearly any job imaginable. They have a great community and there are many consultants available for anyone to work with Nintex programs. The customization and automation we were able to put in place with Nintex let our entire organization be more efficient .

Cons

It is an IT piece of software and therefore few users will be comfortable with using it. But as an IT professional or SharePoint admin that understands logic and flow, it's the best software available. Also the cost is expensive, especially with the subscription model.

Review Source

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